Service assurance manager jobs in United States

The Operations Manager PFS will manage the hospital Patient Accounting Business Office. This position is on site and responsible for facilitating daily operations of AR management, including coordination with hospital and organizational departments affecting billing processes as well as direct oversight of operational duties such as: billing, collections, cash posting and overall accounts receivable. This position is also responsible for managing and coordinating team efforts toward a specific service delivery function and provides coaching, feedback, and corrective action as needed, to service delivery team members. This role is also required to provide monitoring and achievement of service metrics as set by the organization. Responsibilities: - Recognize and solve user gaps in understanding of processes and collection aspects. Develops and/or implements bottom-up strategies to improve operational performance - Foster an environment that promotes teamwork and positive communications within the service area and department - Demonstrate importance of employee engagement by focusing on priority areas with meaningful action plans throughout the year - Work collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities - Establish and maintain effective working relationships with all stakeholders. Influence/negotiate with internal and external stakeholders to drive strategy execution - Contribute to the ongoing performance management, to include quality assurance, production and process improvement activities - Continually stays abreast of operational performance, identifies degradation in service levels and leads remediation of issues Qualifications: - 5+ years hospital revenue cycle experience - 1+ years management experience - Knowledge and understanding of transaction reconciliation and refund policy and procedures - Proficient with Microsoft office - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven effective communication skills, leadership, and customer orientation. Able to work with both onshore and offshore partners - Able to travel up to 10% Benefits: - Benefits package available - 401k plan

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. Hiring a procurement Specialist/ Analyst to support our shared services enterprise procurement team. Our team is comprised of five procurement teams responsible for buying our I.T materials and services across a range of components and hardware from our verified supliers and vendors through complex technical and facilities services. The procurement team manages and facilitates procurement from purchases through payment to support the donation of the required IT equipments. The Non-Product procurement team is a high volume, fast paced team that relies heavily on metrics to drive value throughout the end-to-end procurement process. Our ideal candidate will be able to manage multiple priorities, facilitate inspection of packages received and delivery, and develop lasting relationships with the supply base. Primary Responsibilities: 1. Reshipping, sorting and repackaging of delivered goods. 2. Obtaining proposal/quotation activities 3. Documentation write-up 4. Selecting qualified suppliers and perform due diligence 5. Package management and delivery assurance 6. Review of statements of Work 7. Creating Non-Disclosure Agreements and/or Proprietary Information Experience in any of the following: 1. Purchase order management on online stores (Walmart, Target, Bestbuy, affirm) including documentation 2. Excellent time management skills, with the ability to manage multiple priorities simultaneously 3. Understand how to identify and escalate issues (how and when) 4. Experience with analysis and problem solving 5. Negotiation skills (internal, across the businesses; external with suppliers) 6. Leadership skills – influence, presence, ability to interface internally and with suppliers 7. Ability to effectively interface with senior management on major matters pertaining to its policies, plans, and objectives 8. Ability to develop peer relationships with senior executives, cross functional teams, customers, and program manager

Blue Ridge Home Care is seeking a motivated and results-driven individual to join our team as a Marketer. As a Marketer, you will be responsible for promoting agency services and ensuring that our clients receive high-quality care in accordance with their contracted plan of care. Key Responsibilities: Marketing: Develop and implement strategies to promote agency services and increase client referrals. Client Management: Maintain ongoing communication with clients, their legal or family representatives, and agency assigned caregivers to ensure their needs are met. Quality Assurance: Ensure that services are provided in compliance with state regulatory requirements and agency standards. Performance-Based Compensation: Your compensation will be performance-based, with incentives based on the number of cases you bring in and the quality of service provided. Compliance: Adhere to all company policies and procedures, as well as local, state, and federal regulations. Maintain confidentiality of all company records. Background Check and Drug Screening: Successfully complete a Criminal History Records, Background check, drug screening, and agency post-probation orientation as required by New York state code. Reporting Structure: You will report directly to the Agency Director of Operations for all administrative and operational purposes. Benefits: Benefits are not currently offered with this position. We will notify you immediately when we are prepared to begin offering a benefit package. Please consult your employee handbook or the Agency Administrator for other benefit information. Qualifications: Previous experience in marketing or sales preferred. Strong communication and interpersonal skills. Ability to work independently and meet performance targets. Knowledge of healthcare regulations and industry trends preferred. Must be able to maintain confidentiality and professionalism at all times. If you are passionate about making a difference in the lives of others and are driven to succeed, we encourage you to apply for this exciting opportunity with Blue Ridge Home Care. *Please note that this job description is subject to change based on the needs of the company.* Job Types: Full-time, Part-time Pay: $21.69 - $26.12 per hour Benefits: Paid time off Schedule: 8 hour shift Monday to Friday On call Weekends as needed Ability to Relocate: Brooklyn, NY 11238: Relocate before starting work (Required) Work Location: Hybrid remote in Brooklyn, NY 11238

Blue Ridge Home Care Independent Contractor (eligible for tax form 1099)** Salary: $20 per hour, 40-hour work week; $250 per case of patient with at least 30 hours per week of service; additional $100 per case for recruiting a reliable aide. Job Description: Blue Ridge Home Care is seeking a motivated and results-driven individual to join our team as a Marketer. As a Marketer, you will be responsible for promoting agency services and ensuring that our clients receive high-quality care in accordance with their contracted plan of care. Key Responsibilities: 1. Marketing: Develop and implement strategies to promote agency services and increase client referrals. 2. Client Management: Maintain ongoing communication with clients, their legal or family representatives, and agency assigned caregivers to ensure their needs are met. 3. Quality Assurance: Ensure that services are provided in compliance with state regulatory requirements and agency standards. 4. Performance-Based Compensation: Your compensation will be performance-based, with incentives based on the number of cases you bring in and the quality of service provided. 5. Compliance: Adhere to all company policies and procedures, as well as local, state, and federal regulations. Maintain confidentiality of all company records. 6. Background Check and Drug Screening: Successfully complete a Criminal History Records, Background check, drug screening, and agency post-probation orientation as required by New York state code. Reporting Structure: You will report directly to the Agency Director of Operations for all administrative and operational purposes. Benefits: Benefits are not currently offered with this position. We will notify you immediately when we are prepared to begin offering a benefit package. Please consult your employee handbook or the Agency Administrator for other benefit information. Qualifications: - Previous experience in marketing or sales preferred. - Strong communication and interpersonal skills. - Ability to work independently and meet performance targets. - Knowledge of healthcare regulations and industry trends preferred. - Must be able to maintain confidentiality and professionalism at all times. If you are passionate about making a difference in the lives of others and are driven to succeed, we encourage you to apply for this exciting opportunity with Blue Ridge Home Care. *Please note that this job description is subject to change based on the needs of the company.*

BUILD A TEAM AND START BECOMING A MANAGER / NO EXPERIENCE NEEDED! FULL TIME ONLY* COMMISSION BASED PAY* Duties: • Communicate with customers to provide information about products and services • Perform data entry to update customer records and maintain accurate information. • Maintain phone etiquette and handle customer inquiries or complaints professionally BE YOUR OWN BOSS. YOU MAKE YOUR OWN CHECKS!!!

Housing Specialist University Consultation & Treatment Center (U.C.C.) Agency: University Consultation & Treatment Center for Mental Hygiene Inc. a non-profit behavioral mental health agency located in the South Bronx Position: Case Manager (Bilingual a plus) We are currently hiring: 4 case managers for our Ehrlich Residential Program. Job Description: U.C.C. provides housing & supportive case management services to individuals & families with medical, mental health, & substance use needs. Interviews residents to assess functional strengths & weaknesses & develops an individualized support service plan; Works with residents individually & in groups to mobilize inner capacities & resources to improve social functioning. Provides rehabilitative & restorative services to residents as identified in the individual service plan; Documents all interactions with residents and service providers in a timely manner; Maintains communication links with support service agencies who provide residents’ supports & treatments; Assures residents maintain proper activities of daily living & adhere to prescribed medications; Assures residents are in compliance with required rules & regulations. Minimum Qualifications: Bachelor's in related field. Experience working in an apartment treatment program preferred. Ability to write grammatically correct complete sentences and to follow written & oral directions. Salary and Hours: Salary is approx. $35,000-$38,000. Hours are daytime with some weekend work; 24/7 on-call availability required. Field work required. Two different shifts: Team A works Sunday - Thursday Team B works Tuesday - Saturday

For our Customer Service Call Center Reps it's all about helping others. We're looking for people with strong communication skills and a knack for problem-solving to join our call center team and support our customers. We'll provide you with training and a solid base of insurance knowledge so that you can feel confident you're providing the best possible customer service. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you'll be the voice of Progressive to our customers. You'll have the support of a collaborative team, which includes ongoing coaching and development. Start Date: ASAP Duties & Responsibilities: - Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently - Help customers with insurance needs like adding/or processing renewals, cancellations, reinstatements, and payments Qualifications: - One or more years of college education or relevant work experience - Work or educational experience must include: - Customer service, sales and/or influencing others - Fast paced and changing environment - Multitasking and time management skills - Effectively communicating verbally and in writing Benefits & Perks: Benefits for eligible employees include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a car ( This is to help to Motivate staff towards commencement ) Apply now to find a job you'll love! Equal Opportunity Employer Additional Information Job Status/Type: Full Time & Part time Employee Job Category: Customer Support/Client Care Reference Code: 132636