Trabajos service specialist en San Francisco, California - Page 5Crear alertas

Job Description • Do you enjoy working with a variety of people and technologies each day? We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients. As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Our capital management clients have over $150B under management and we work with some of the Bay Area’s most prestigious independent schools. Qualifications: • 3 to 5 years of IT industry experience, • End user support experience for Windows and MacOS, • A drive to assist customers and solve their technical problems, • Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks: troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters, • Image Windows, and configure these computers for employees, • Answer questions and provide support for employees in person, at our offices, and online (via email, Slack, and tickets), • A strong understanding of connecting computers to networks, especially over wifi and VPN, • Management of mobile devices (iPhone/Android) in a corporate environment, • Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients), • Problem solving and intuitive troubleshooting skills, • Perform small project-based work to improve IT and other systems, • Showcase your knowledge by training other employees on new applications, hardware, and more, • Ability to lift 50+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too. We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management). We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services. Powered by JazzHR lkNQwlYVFU

Job Description WestCoast Children's Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children's Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity. WestCoast Children's Clinic, in partnership with Alameda County's Department of Children and Family Services, is seeking a skilled Outreach and Engagement Specialist (Bilingual Spanish) for Project AWOL, an initiative supporting youth who have left foster or group homes. In this frontline role, you'll connect with vulnerable youth, assess their needs, and link them to critical services. Working closely with clinical staff and child welfare workers, your ability to build trust with disengaged youth is key. You'll serve communities across Oakland, Alameda County, and surrounding areas within a 90-mile radius. We're looking for someone flexible, empathetic, and independent, who uses a strengths-based approach to support abused and neglected children. Your work will directly contribute to reducing AWOL episodes and improving placement stability for youth ages 0–21. Make a lasting impact - join us in helping young people heal and thrive! How the Outreach and Engagement Specialist makes an impact: • Provides community-based outreach, engagement, clinical case management, and individual rehabilitation services., • Assesses reasons for instances of leaving care, and supports youth in returning to safe, appropriate placements., • Delivers therapeutic interventions to address issues contributing to placement disruption., • Provides clinical case management to youth on caseload and at the Assessment Center., • Links youth to mental health services and community resources., • Identifies and addresses unmet needs and resource gaps for runaway youth and those experiencing placement disruption., • Facilitates youth enrollment and maintenance of Medi-Cal coverage., • Offers psychoeducation on trauma and provide advocacy services., • Provides comprehensive care and support stabilization in a milieu environment for youth awaiting and preparing to transition to foster placements., • Adheres to documentation, billing, and compliance requirements - including EPSDT Medi-Cal guidelines and agency protocols. Position Requirements: • Bachelor's degree in social work, psychology, criminal justice, or related field, • Minimum 2 years' experience working with at-risk youth., • Bilingual ability in English and Spanish (spoken and written)., • Experience with foster youth, the child welfare system, and/or CSEC (Commercial Sexual Exploitation of Children) highly desired., • Experience providing community-based services (homes, schools, neighborhoods, partner agencies)., • CPR, First Aid, and Bloodborne Pathogens certification (required)., • Training in de-escalation techniques preferred. Youth Engagement & Trauma-Informed Care: Proven ability to build relationships with youth facing complex trauma, mental health challenges, substance use, and trust/attachment issues using a trauma-informed, relational approach. * Clinical & Crisis Skills: Skill in clinical case management, therapeutic engagement, and crisis intervention, with knowledge of Medi-Cal documentation, assessments (e.g., CANS), treatment planning, and daily progress notes. * Cultural Humility & Community-Based Work: Culturally responsive and aware of how power, privilege, race, and SOGIE impact care; open to providing services in diverse community settings (homes, schools, shelters, etc.). * System Navigation & Collaboration: Experienced in working across systems including foster care, child welfare, juvenile justice, and community mental health; familiar with Alameda County youth resources; able to work independently and within multidisciplinary teams. * Professionalism & Communication: Strong organizational, time management, communication, interpersonal, and writing skills. * Growth & Accountability: Committed to ongoing learning, self-reflection, and participation in supervision, training, and program development. Note that this position is not remote and will require onsite work at the temporary Assessment Center in Oakland. The temporary space is in Downtown Oakland, but we plan to move to our permanent space in Castro Valley within the next 6 months-1 year. About the Assessment Center: STAT is a mental health screening and assessment program, located at the Alameda County Assessment Center. When a child is taken into protective custody by Alameda County Child Protective Services or the police, s/he is brought to the Assessment Center, a child friendly receiving center located at a confidential site where the child can comfortably wait until placement with a relative, foster home or group home is found. Position Details and Compensation: This is a full-time position reporting to the STAT Assistant Program Director. Hourly rate (inclusive of 10% language differential) is $34.37 per hour. Includes competitive benefits package, 403(b) plan, and performance-based compensation. Why work here? • Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as Staff of Color, LGBTQ+, Equity and Inclusion, Health and Wellness, and more!, • Make a difference for the Bay Area's most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!, • Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical trainings and seminars led by field experts. Some of our trainings include:, • CSEC and CSE-IT, • Child and Adolescent Development, • Complex Trauma/Trauma-Informed Care, • Bilingual pay differential for qualified candidates (10% of yearly salary), • Quarterly and yearly incentive compensation and retirement plan contribution, • 403b retirement contribution and performance-based compensation, • 100% Employer paid medical, dental, vision, life insurance, and long-term disability coverage, • Flex-spending account options - Medical, Dependent Care and Commuter Plans, • Three weeks (15 days) paid time off per year, 12 Paid Holidays, Self-Care Leave (4 days per year), and additional PTO accrual with years of service., • Professional development stipend, • Weekly supervision and case conference, • CEUs for trainings WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.

Job Description The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. Mission Neighborhood Health Center’s Clinica Esperanza was established in 1989 to provide culturally appropriate HIV medical services to the Latinx and immigrant community in response to the AIDS pandemic. Clinica Esperanza offers an integrated client-centered medical care approach that includes primary care, medical case management, mental health and substance abuse counseling, and prevention services that include HIV, STI, Hep C testing, PEP, and PrEP to address the needs of patients. We are seeking a candidate for our Social Services Senior Case Manager & Supervisor position at MNHC's Clinica Esperanza. This position reports to the Director of Programs and HIV Services and is a regular, full Time, exempt role with a salary range of $84,252 to $92,718 with full benefits. Primary Objective: The Social Services Senior Case Manager and Supervisor will be part of an interdisciplinary team and will have supervision of Psychosocial and Care Coordination Services at MNHC’s Clinica Esperanza (CE) Medical Case Management Provide direct client support and staff supervision in supporting clients coping with the emotional, psychosocial, and environmental impact that an HIV diagnosis signifies to them and their loved ones with a focus on increasing their quality of life and care through case management, service coordination, access, and primary care delivery to prevent further HIV transmission and reinfection. The Senior Case Manager and Supervisor has the following responsibilities and duties: Clinical Responsibilities (60%) • Engage CE clients in comprehensive psychosocial assessments addressing medical, mental health, substance use, and other significant social determinants of health., • Offer clinical leadership/expertise during psychiatric emergencies, ensuring timely, effective, and ethically sound interventions. Responsibilities include coordinating multidisciplinary responses, conducting risk assessments, maintaining safety protocols, and supporting staff in delivering trauma-informed care., • Provide ongoing supportive care to clients with chronic illnesses and behavioral health challenges, with a focus on engaging underserved and hard-to-reach populations., • Facilitate access to early intervention, primary care, and supportive services for HIV-positive individuals, including enrollment and case management for the AIDS Drug Assistance Program (ADAP).Administration (40%), • Supervises HIV Social Services team composed of Medical Case Managers, HIV Patient Navigator, Treatment Link Specialist, and Recruitment and Retention Coordinator to ensure care coordination across disciplines, providing guidance and direction, training, evaluation performance and initiating corrective action as needed., • Member of the HIV services Senior Managers Committee, Quality Management Committee and Clinical Operations Committee., • Coordinates and facilitates Social Services team meetings and psychosocial case presentations., • Reviews new HIV positive cases with Recruitment and Retention Coordinator and assigns to appropriate case manager., • Conducts Quality Assurance Activities for the psychosocial services, such as regular chart audits, DPH data entry monitoring, and coordination of regular patient acuity assessments., • Schedules monthly in-service trainings with assistance of the HIV Services Program Assistant aimed to improve staff HIV knowledge and skills., • Actively participate in weekly Multi-disciplinary Team Meetings; monthly HIV Management meetings; monthly Mission Center of Excellence meeting; monthly Clinical Quality Management Program meetings; monthly Managers and Supervisors meetings; bimonthly MNHC wide General Staff meetings., • Work in conjunction with the HIV Services Director to monitor and ensure that grant obligations are met and implement needed strategies to achieve deliverables., • Attend weekly multi-disciplinary team meetings and present clients' psychosocial assessment and treatment plan based on recommendations from physicians, health educator, nutritionist, and other team members. Participate in staff meetings and in-service training. Receive weekly individual clinical supervision., • Documentation of interventions in clients' records., • Develop and implement workflows and ensure medical case managers and social services staff are trained and equipped to perform their duties., • Work closely with clinic staff to ensure the HIV services work is aligned with the Health Center’s strategic plan goals and objectives., • Conduct performance evaluations, provide feedback and coaching, and manage employee relations, and ensure the retention of social services staff., • Work closely with the HIV services medical staff by coordinating the work of the social services team to meet patient needs and troubleshoot access issues affecting patient care., • Monitor the utilization and productivity of medical case management staff, ensure enhanced care management goals are achieved, and set department expectations., • Participate and lead quality management efforts focused on department health metrics and oversee the medical case managers’ peer review process., • Develop reports and statistical data as required by funding sources and support HRSA and San Francisco Department of Public Health audits., • Provide guidance and supports team members to address challenges they may face in the execution of their duties., • Ensure compliance with MNHC policies and regulations., • Other duties as assigned. Qualifications and Skills, • Master of Social Work Degree., • Bilingual (English/Spanish)., • Minimum of two years supervisory experience., • Experience working with Latinx population., • Experience working in Primary Care setting preferred., • Flexibility in scheduling and evening work is required., • Ability to work professionally and ethically within multi-cultural and multi-disciplinary settings, including ability to maintain confidentiality and privacy of people, documents, data, and communications. As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at . We offer a full range of benefits which includes the following: • Employee incentive program of up to $4,000 every year, • Annual 4% COLA increase, • 401(k) retirement savings plan includes a company contribution, • Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years), • Paid educational leave: 40 hours annually, • Medical insurance: zero out-of-pocket expense under the base plan, • Dental and vision insurance provided at no cost to the employee, • Life insurance includes a free basic policy with an optional voluntary plan, • Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year, • Flexible spending accounts for health and dependent care expenses Powered by JazzHR 2wpXqEbbYe

Job Description From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization. The Sales Specialist base pay ranges from $18-$20 hourly.Please also note, Sales Specialists at full-price store locations are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees. What You’ll Do • Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling, • Meet store and metric goals, • Emulate the brand aesthetic and embody and strong sense of fashion, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Assist with inventory and stock management, • Accurately process Point of Sale transactions, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a client centric, sales environment, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Specialist role is part-time and requires 24-30 hours per week. A minimum of 4-day availability, must be provided. Benefits • Clothing Allowance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR juHz4nD8uC

Job DescriptionSalary: 100,000-130,000 Job Title: Hydrogen Vehicle Operation Manager Department: OAK Hydrogen Vehicle Operations Reports To: COO Location: Emeryville, CA Employment Type: Full-Time, Exempt Company Overview Global Expedited Transportation Freight Corp. (GET Freight) is a rapidly growing drayage and transportation provider headquartered in Duluth, Georgia, with satellite operations in Mobile, AL; Savannah, GA; and Oakland, CA. Since our founding in 2020, we have emerged as a trusted logistics partner for major clients including Hyundai Motors, KIA Motors, and Hyundai MOBIS. With a commitment to innovation, safety, and sustainability, GET Freight is proud to operate advanced Hydrogen Fuel Cell trucks in our OAK Team. We are now seeking a results-driven, safety- and sustainabilityfocused General Manager to join our Oakland Operations. Position Summary The Hydrogen Vehicle Operation Manager plays a pivotal leadership role in directing all Oakland-based drayage operations. This position oversees the Admin and Operations staffs to ensure operational efficiency, profitability, and adherence to company standards. The Manager leads strategic planning, ensures regulatory compliance, and drives a culture of safety, service excellence, and sustainability. The GM owns the sites P&L, sets strategy and KPIs, drives a safety-first culture, and partners with senior leadership to scale clean-energy drayage. Responsibilities & Essential Functions 1. Leadership & Strategy • Act as site leader for OAK: set objectives, allocate resources, run weekly/monthly ops reviews., • Own site P&L: budgeting, forecasting, lane profitability, pricing input, overhead control., • Serve as escalation for key accounts, service failures, and recovery plans; maintain executive-level customer relationships., • Drive TMS/ELD/telematics adoption, SOP standardization, and continuous improvement (Kaizen/5S in shared areas). 2. Operations & Dispatch • Run dispatch: load assignment, route planning, ETAs, real-time monitoring, exception management., • Manage appointment setting, port PINs, and gate access; ensure accurate container/chassis/fleet tracking., • Publish daily/weekly reports (on-time %, turns, dwell, empty miles, utilization) with corrective actions. 3. Safety & Compliance • Own driver safety program and DQ files (MVR, medical card, CDL, TWIC); ensure audit readiness., • Monitor ELD/HOS compliance; investigate incidents; close CAPAs; lead weekly safety/toolbox talks., • Ensure adherence to DOT, FMCSA, OSHA, CARB/air-quality, and port terminal rules. 4. Fleet Readiness & Maintenance • Plan PM schedules, inspections, and repairs with vendors/OEM; manage downtime and parts/loaners., • Track pre-/post-trip defects; open/close work orders; verify repair quality and documentation. 3483 Satellite Blvd, Suite 101S, Duluth, GA 30096 5. Admin/Finance Coordination, • Oversee Admin (Sr.) Specialist on AR/AP, billing accuracy, driver settlements, timekeeping & payroll inputs., • Support month-end close (journals, accruals, reconciliations); maintain DSO and billing quality targets. 6. People & Culture • Directly manage Operations Specialists/Dispatchers and Admin (Sr.) Specialist: hiring support, coaching, performance management, scheduling., • Coordinate after-hours/on-call rotations; run daily huddles; foster a safety-first, data-driven culture. 7. Other • Represent Oakland in cross-functional initiatives; perform other duties as assigned by the COO. Job Qualifications & Requirements • Bachelors degree in Business Administration, Logistics, or Supply Chain Management, • 15+ years of direct operational experience in transportation/drayage/intermodal, incl. port-terminal environment, • Demonstrated P&L ownership; strong analytical and financial planning capability., • Proven success leading DOT/FMCSA/OSHA compliance programs; familiarity with CARB and local port regs., • Expertise with TMS, ELD, GPS/telematics, and KPI dashboards; data-driven decision making., • Exceptional stakeholder management, negotiation, and communication skills. Key Performance Indicators (KPIs) 1. Service & Operations • On-time pickup/delivery (OTIF): 95%, • Average terminal turn time (gate-in gate-out): 75 min, • Empty miles %: 12% (lane-level reduction plans), • Driver utilization (productive hours/miles vs. scheduled): 80%, • TMS data completeness (timestamps, docs, statuses per load): 100% 2. Safety & Compliance • DQ file currency (no expired items): 100%, • ELD/HOS violations: 0.5 per driver-month, • Preventable DOT-recordable incident rate: 1.0 per million miles, • Weekly toolbox/safety talk completion: 100% 3. Fleet & Maintenance • PM on-time completion: 95%, • Road breakdowns causing service failure: 2 per 100k miles, • Critical repair cycle time (to release): 48 hours, • Equipment availability (ready for dispatch): 95% 4. Financial & Admin • Branch gross margin (aggregate): 10%, • Billing first-pass accuracy (no credit/rebill): 99%, • Budget variance (monthly OPEX vs. plan): within 3

Job DescriptionJob Title: Office Specialist Temporary position with potential for permanent. Under close supervision, provides a variety of routine clerical support services to various Authority Departments; performs other related work as assigned. ESSENTIAL FUNCTIONS Specific duties will vary with the department to which assigned. The following list of duties is a description of the types of work that may be performed and is not intended to be all-inclusive. The omission of a specific duty does not make it unacceptable if the work assigned is at the equivalent level. • Answers and directs phone calls, voice mail and e-mail; greets visitors, clients and staff; responds to general questions; refers inquiries as appropriate; takes messages; distributes forms and explains their completion; provides information on Authority programs and related referral services, • Updates and maintains filing systems, including confidential files; sets up new files; receives, pulls and files documents and records, • Types correspondence, reports, memos, forms and related materials with accuracy, completeness and in compliance with departmental procedures, • Inputs, updates, searches and retrieves data using spreadsheets, computer databases and various automated systems, • Operates a variety of standard office equipment such as a personal computer, typewriter, phone, fax, calculator, copier, scanner or other department specific equipment, • Opens, dates, screens, sorts, routes and processes mail, • Prepares information packets and packets of required forms; maintains client/public information, brochures and supplies, • Schedules appointments; maintains a calendar, • Schedules meetings and makes appropriate arrangements such as contacting participants, reserving rooms, and assembling materials and documents, • Performs dispatching dutiesMARGINAL FUNCTIONS, • May prepare a variety of handwritten or computer-generated reports using established procedures and formats; performs other related work as assigned.MINIMUM QUALIFICATIONS, • Graduation from high school or GED, one year of paid clerical experience;, • An equivalent combination of education, training and experience will be considered. KNOWLEDGE & ABILITIES, • Knowledge of: modern office methods, practices and procedures; basic record keeping, standard PC software and hardware including computer applications such as Microsoft Word, Excel, and other related programs and systems; customer service principles; operation of standard office equipment; proper format for typed material; business standard English usage, including grammar, punctuation and spelling. lfhvy6Xk2s

Job DescriptionTITLE: IT SUPPORT ANALYST – L2LOCATION: SOUTH SAN FRANCISCODURATION: 4 MONTHS (January 2026) – extension possible if CSI contractIs extended thru January 2027About role:We are seeking a dedicated and technically skilled IT Support Specialist to join our team supporting the team & Lab environments. This role is responsible for delivering end-to-end technical support for both Mac and PC platforms, with a strong focus on software installation, configuration, patching, operating system support, hardware troubleshooting, and tech refresh initiatives. The ideal candidate will have hands-on experience managing software and specialized applications, performing system reimaging and upgrades, and facilitating data migrations. This position plays a key role in supporting scientific users and maintaining operational readiness within lab environments, including compliance with GMP and regulatory standards. This individual will work closely with the Hardware Lifecycle Services (HLS) team to manage system repairs, hot swaps, and refresh cycles, while also providing IT Bar support, documenting SOPs, and contributing to knowledge bases. The candidate must demonstrate strong communication skills, attention to detail, and the ability to maintain positive working relationships with lab users, corporate staff, and cross-functional IT teams. Key Responsibilities: • Install and configure customer related software and application needs, • Software & Specialized application and configuration support, • Application & Software patching and security updates, • Operating System support on both Mac & PC platforms, • Assist with and facilitate Hardware Break Fix support on both Mac & PC Platforms while working closely with HLS Services for system repair needs, loaners, and hot swaps Reimage systems on both Mac & PC Platforms as needed, • Inventory, catalog and manage systems qualifying for Tech Refresh, • Handle and facilitate Tech Refresh for qualifying systems while working closely with HLS Services for system related needs in support of Tech Refresh requirements, • Facilitate data migrations as related to Tech Refresh or as needed, • Coordinate with customers on related support needs, • New system rollouts, troubleshooting and repair of any hardware or software issues in the labs., • Rebuild and supply Windows laptops for the DevSci users who have Macs but cannot do their required work for regulatory filings., • Replace the old platter drives on many of the lab computers with SSD drives for better performance for a large number of systems as needed., • IT Bar support for corporate and personal work systems., • Maintain updates and supported notes on status, progress, and completion of customer related support needs through resolve, • Provides related documentation as needed for the work requirements specific to Lab Support, including but not limited to Standard Operating Procedures (SOP) and Knowledge Base Articles, • Adhere to and follow all critical and regulatory processes, Standard Operating Procedures (SOP) and Knowledge Base Articles to ensure GNE guidelines and policies are upheld, • Escalate unresolvable issues in a timely manner and using proper protocols, • Adhere to all GMP and regulatory requirements within Lab environments, including but not limited to Gowning, processes and operating procedures. Requirements:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 2 years of professional experience, • General knowledge of Microsoft Office and Google Apps is a plus, • Must be experienced with a service ticketing database, IE: HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OS, Windows 10, or iOS is mandatory., • Lab experience preferred

Job DescriptionJob Announcement The Community Youth Center of San Francisco (CYC) provides education, leadership development, behavioral health, intervention, street outreach, and workforce development services to San Francisco youth and their families. CYC envisions empowering young people to reach their highest potential as individuals and to develop a positive self/cultural identity. Our mission is to empower and strengthen a diverse population of high-need youth and their families by providing comprehensive youth development through education, employment training, advocacy, and other supportive services. Title: Program Specialist - Transition Opportunities and Programs for Success Salary: $25.00 - $28.00 per hour Reports to: Program Manager Status: Part-time; Non-Exempt; up to 20 hours/week POSITION DESCRIPTION CYC's Transition Opportunities and Programs for Success (TOPS) Program focuses on uplifting and motivating youth ages 14-24 with limited English language skills. Under the supervision of the Program Manager, the TOPS Transitional Age Program Coordinator will be responsible for providing youth who are English Language Learners with case management, job and college readiness skills development, social emotional support, and acculturation guidance. DUTIES AND RESPONSIBILITIES • Develop curriculum and facilitate job and college readiness skills training workshops., • Provide personal and vocational guidance to youth using vocational and interest assessments and develop individualized vocational goals and plans with participants., • Support college and corporate tours for high school and TAY students to promote post-secondary education and career exploration., • Provide case management and referral services to high-need youth and young adults, including job placement assistance., • Provide counseling to participants in resolving personal issues that may affect work and school performance., • Maintain an up-to-date list of available transferable credits to a 4-year college and jobs that are appropriate for participants., • Cultivate relationships with CCSF and EOPS, providing college preparation advising., • Convene and lead community service-learning projects., • Support and facilitate activities during the summer boot camp., • Track and report program outcomes and activities in the data management system and complete all required reports and documentation within the deadline., • Refer youth to appropriate services within CYC or other agencies, • Support agency-wide community events and initiatives., • Other duties as assigned by management.QUALIFICATIONS:, • Bachelor’s degree in a relevant field (or currently pursuing a degree with relevant experience)., • Two years of experience working with youth, preferably within youth workforce development programs., • Experience in facilitating meetings, workshops, and providing 1:1 support to youth and young adults., • Ability to work with ethnically diverse low-income youth and TAY, as well as English language learners, to provide social and emotional support., • Experience working with community-based service providers and private sector partners., • Ability to work as part of a team to prioritize and handle multiple tasks and to work independently in a fast-paced environment., • Bilingual in English AND Cantonese/Mandarin is REQUIRED., • Excellent oral and written communication skills., • Enthusiasm for promoting academic achievement and college-to-career education., • Good organizational and project management skills., • Ability to work some evenings and weekends, • Able to lift or move at least 25lbsCYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Powered by JazzHR lD2SMexMj1

Job Description • Would you like to work at a leading independent high school?, • Do you enjoy working with a students, faculty, and a variety of technologies each day? We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school’s technology helpdesk. Necessary Skills, Abilities, Background, and Experience: • Ability to start work at 8:00 every school day morning, • Ability to clearly communicate technical concepts to non-technical people, • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner, • Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc., • Must be able to climb a ladder to service ceiling-mounted projectors, • Must be able to lift up to 15 pounds, • 3+ years’ experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment, • 2+ years’ experience installing, configuring, and supporting Microsoft Office XbdHm6Clei

Job DescriptionAbout Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care. Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs. Our Values • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection., • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness., • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo., • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent., • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.In the News, • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most, • TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home What You'll Do • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals, • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system, • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members, • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan, • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks, • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions, • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations, • Identify and break down barriers ensuring individuals' continuation with the program, • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups, • Coordinate physical care management appointments through collaboration with external and internal providers, • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You'll Need • 1+ years of general work experience (Case Management preferred), • You are physically located within Alameda County, California or surrounding areas (San Jose, San Francisco, Martinez, Concord, Livermore, Oakland, Alameda, etc), • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations, • Virtual Ops requires a quiet, HIPAA compliant and internet connected space, • Bilingual – English/Spanish, • Strong understanding of cultural fluency, • High degree of empathy, • Ability to work collaboratively in a multidisciplinary team, • An eye for optimization, • Organizational skills, • Ability to remain patient when faced with adversity, • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing, • A valid driver's license and auto liability insurancePreferred Qualifications:, • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder, • 2+ years of case management experience, • Experience with motivational interviewing, • Knowledge of medical terminology, • Zest for problem solving, seeking answers, and thinking outside the box, • Detail-oriented and organized self-starter who is a rockstar multitasker, • Reliable and comfortable in an ever-changing environment Because We Value You • Salary: $22-$25/hour, • Comprehensive health, vision & dental insurance, • 401k, • Monthly $100 work from home expense stipend for your WFH days, • Gas reimbursements for your on-site engagement days, • Flexible vacation policy -- take the time you need to recharge!, • We provide all of the equipment needed for the role, • Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to . Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job Description LOCATION: Headquartered in Oakland, CA; must be able to be in the office a minimum of 1 day per week HOURS: Full-time, exempt SALARY RANGE: $85,000 - $100,000 per year The Opportunity RDA Consulting is seeking a highly motivated professional with exceptional communication and technical skills to join our Business Development team as a Senior Business Development Specialist (SBDS). This role requires the ability to identify, develop, and submit work proposals to help secure private and public-sector contracts. You must excel at managing multiple detailed deadlines with minimal errors, collaborate effectively with multidisciplinary teams, and use compelling writing and storytelling to highlight RDA’s work. Responsibilities include supporting all phases of proposal development—from facilitating concept design meetings and drafting budgets and narratives, to coordinating submissions and ensuring all proposal components are aligned. The SBDS also manages inbound service inquiries from the RDA website and marketing activities, organizes interview requests, and works closely with internal business units to craft scopes of work and budget estimates. The SBDS will co-lead a business unit responsible for two key areas: Competitive proposal development for RDA and fund development and grant writing services for our clients. This work spans from opportunity identification and analysis to proposal planning, writing, editing, and submission for clients and the RDA. The SBDS will also conduct RFP searches, develop and refine/QA content, and contribute to high-level business development strategy. The ideal candidate is a self-directed, fast learner who brings positivity to the workplace and maintains a high degree of professional discretion. This is an advanced-level position within RDA’s Business Development team. Position and Responsibilities • Lead pipeline management activities, • Work collaboratively with consulting teams to lead the proposal development process, • Develop and provide pipeline reports regularly, • Review request for proposals (RFPs) daily and forward potential opportunities to the Management team, • Update and maintain the internal customer relationship management (CRM) system, • Develop and maintain process documentation, file and naming practices, and style guide, • Support the completion of forms and compilation of competitive proposals, including creating a table of contents and simple graphics such as tables and charts, • Personally pick up and drop off physical RFP materials and/or response submissions, meeting strict and variable deadlines, • Accurately store digital business development content and other resources, • Other duties as required About You - Knowledge, Skills, and Abilities • Demonstrated commitment to social and economic justice, • Ability to engage in bi-directional feedback and demonstrated ability to be responsive to feedback, • High fluency with Microsoft Office, Google Suite, Monday.com, Zoom, Adobe Suite, and CRM systems, • Experience contributing to proposal/grant/creative/business development writing, • Exceptional attention to detail to support rigorous quality control, • Excellent organization skills, work habits, verbal, and written communication skills, • High level of integrity and confidentiality, • Ability to learn new software applications as needed, • Ability to carry out responsibilities with a growth mindset, incorporating feedback and lessons learned for continuous proposal development improvement, • A quick learner and self-directed team player, • Experience working with culturally and ethnically diverse teams and communities, • Experience working independently as well as a member or leader of a team., • Demonstrated multi-tasking abilities., • Ability to learn new concepts and skills rapidly., • 5-7 years of relevant experience working in governmental or non-profit organizations (or government/nonprofit management consulting, grant writing, or funding development)., • Advanced degree preferred in writing disciplines, business administration, public policy, or related field; additional work experience may substitute., • Ability to travel to and work from RDA Consulting’s Oakland office a minimum of one day a week., • Ability to transport physical RFP/proposal and other business development-related materials.Benefits of Working at RDA Consulting, • Dynamic and collaborative workplace., • Family-friendly environment with accommodating schedules., • 100% RDA Consulting-sponsored health, dental, vision, life, and disability insurance for employees., • 401 (k) and IRA, with RDA Consulting's discretionary match after 1 year., • Pre-tax flexible spending accounts for medical, dependent care, transit, and parking expenses., • RDA is an Employee Ownership Trust (EOT) and offers the opportunity to participate in shared governance and the potential of profit sharing., • Access to discounted retail products and services. When Applying Include a cover letter and writing sample with your resume. Celebrating Diversity and Inclusion RDA Consulting is an equal opportunity employer committed to equitable and inclusive hiring practices. We strongly encourage applications from individuals of all cultural backgrounds, religions, gender identities, sexual orientations, ages, and abilities. Work Location of this Position RDA Consulting is a hybrid office environment in which many roles provide the option to work at our Oakland, CA headquarters or to work remotely. The decision to allow remote work is based on the requirements of each individual position. If a non-Bay Area candidate is selected for this position, they must be willing to travel and attend meetings in alignment with the Pacific Time Zone as needed to support client and organizational goals. About RDA Consulting RDA Consulting, SPC (RDA) is a mission-driven, employee-owned, majority women-managed social purpose corporation. With headquarters in Oakland, CA, we operate across the United States, working to help public and social sector organizations to best meet the needs of their communities. RDA’s services include research and evaluation, assessment and planning, technical assistance, facilitation, community outreach and engagement, and program design and implementation support. We deliver these services to clients and communities across intersecting public systems, including adult and juvenile justice, public and behavioral health, housing and homelessness, child and family welfare, youth development, adult education, and workforce development. Across our work, RDA prioritizes community engagement to elevate the voices of those most impacted by public systems. We work at the strategic intersection of applied research and implementation with organizations that are working on the ground to improve equity, access, and opportunity. We hold a big-picture perspective while being pragmatic. We rely on data to inform change and are passionate about addressing complex social issues.

Job Description Position Overview Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees. Responsibilities and Duties 1. Serve as a leader and set an example of embodying the principles of SIMCO’s Mission in Service., 2. Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities., 3. Manage and control key variable expense accounts, technical and administrative staff., 4. Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System)., 5. Instill operational process efficiency to reduce costs and provide technical support for sales and operational efforts., 6. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE., 7. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant., 8. Support the Regional Director/VP in key initiatives and projects., 9. Recommendation for asset acquisition with appropriate justification. Qualifications 1. Experience managing a technical service group at a company in a relevant or comparable industry. 2. At least 10 years experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable. 3. At least 4 years experience as a supervisor/manager., 4. At least 2 years of proven P&L management experience and lab budget creation., 5. Excellent oral and written communication skills., 6. Knowledge of MS Office applications., 7. Ability to manage and motivate employees. Physical Demands Must be able to lift to 45 lbs. without assistance. Occasional standing and bending are required. Working Environment Work primarily in a laboratory or manufacturing environment at a SIMCO location and or customer sites. Travel may be required to other domestic and possibly international locations. What We Offer Full-time, exempt position, sign on bonus eligible Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, childcare spending accounts and tuition reimbursement Paid time off with vacation, sick and holiday leave SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. About Us SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: . For the second year in a row, SIMCO has been named #1 on a list of "The Best Places to Work" in the Bay Area by the Silicon Valley Business Journal and San Francisco Business Times.

Job Description As a Commercial Lines Insurance Nonprofit Human Services Underwriting Specialist, you will be responsible for growing and managing a book of commercial lines business, including responsibility for advising other underwriters and support staff on processes and procedures and consulting at the highest level of technical underwriting authority. You will be analyzing and assessing exposures and acceptable risks for our Nonprofit Human Service Organizations and Education Institutions to determine coverages and premium that are both adequate and competitive. As a Nonprofit Human Services Underwriting Specialist you will build successful relationships with agents to drive increased, positive business flow. You will work under limited supervision and exercises significant independent judgment in performing work. Accounts vary in size, but may include accounts up to $1,000,000 in written premium. Accountabilities: • Delivers profitable outcomes and growing a portfolio of complex niche business through effective risk selection by:, • Analyzing, selecting and profitably pricing business with prescriptive terms and conditions of coverage., • Examining inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns., • Communicating with Risk Control for inspections, follow ups and service needs for insureds., • Driving corrective action or remediation strategies on renewal accounts., • Underwrite renewals referred by the underwriting assistant as well as renewals over 35K working to achieve required rate changes goals as outlined by management. Discuss and issue nonrenewals as needed., • Escalating referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters., • Adhering to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices., • Accountable for achieving key performance indicators of the portfolio including:, • Developing and furthering successful relationships with distribution partners within the portfolio by:, • Having regularly scheduled portfolio review calls., • Meeting service standards for quality and timeliness., • Limited travel to distribution partner offices., • Coordinating with distribution team to build pipeline, resolve issues, concerns or conflict and oversee change management., • Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio., • Develop and grow agency relationships through daily interactions and in person visits throughout the year; collaborate with the distribution team on cultivating agency relationships and new business opportunities., • Cultivate a High Performing Culture, • Superior customer service and business acumen., • Mentoring support staff throughout their career development., • Conduct peer audits., • Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development., • Reviewing, mentoring, and approving referrals for lower authority level associates., • Perform other related work as assigned. Qualifications: • Bachelors Degree or equivalent work experience., • 5+ years underwriting all commercial lines (Commercial Property, General Liability, Professional Liability, Worker's Compensation, Crime, Commercial Auto, Umbrella, etc)., • Prefer Nonprofit Human Services and Education underwriting experience., • Excellent communication skills both in writing and verbal, • Ability to analyze and make decisions in a timely manner, • Working to obtain or has already CPCU or other industry equivalent Compensation: • $88,200 - $147,000 commensurate with experience, plus bonus eligibility, • $97,200 - $162,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: • Competitive base salary plus incentive plans for eligible team members, • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary, • Free basic life and AD&D, long-term disability and short-term disability insurance, • Medical, dental and vision plans to meet your unique healthcare needs, • Wellness incentives, • Generous time off program that includes personal, holiday and volunteer paid time off, • Flexible work schedules and hybrid/remote options for eligible positions, • Educational assistance #TMG

Job DescriptionAbout the Company: This role is ideal for individuals who are passionate about customer service, excel at problem-solving, and thrive in the dynamic environment of a startup. As a key member of our Revenue Cycle team, the Billing Specialist will serve as the primary point of contact for our clients across the nation, managing a high volume of billing-related inquiries. The Billing Specialist will report directly to the Revenue Cycle Manager. Ability to work the following schedule (hours/days): • Monday to Friday: 7am to 4pm PST (1 hour lunch), • Occasional weekend coverage Responsibilities Include:, • Managing a daily high volume of incoming phone calls, live chat, and emails to resolve patient billing inquiries., • Complete high volume of verification of benefits daily to ensure timely cost of care communication to patients., • Organizes and conveys information clearly and concisely through timely, warm, and precise communication with clients, clinicians, and other Octave employees., • Efficiently works across various platforms to perform eligibility checks, generate invoices/super bills, process and post payments daily, submit insurance claims, and respond to clients' billing inquiries., • Efficiently utilizes multiple software systems to perform eligibility checks, generate superbills, process and post payments, submit insurance claims, respond to patient billing inquiries, and alert management of potential concerns., • Adheres to standard operating procedures to guarantee information is complete, accurate, clear, and concise., • Performs follow-up actions to ensure work quality, task completion, and alignment with individual and department goals, • Communicates effectively with health plans to obtain necessary information and resolve issues., • Handles incoming client inquiries efficiently, ensuring timely responses and applying specialized knowledge for successful resolution., • Actively seeks innovative ways to streamline processes and enhance efficiency as Octave grows.Preferred Qualifications:, • Minimum 2 year experience working in healthcare administration (e.g. front office, insurance or patient billing, medical claims & coding, insurance verification, in-network and out-of-network payers, etc.)., • Google Suite & Apple MacBook experience preferred., • Demonstrated expertise in customer service, emphasizing the importance of delivering exceptional customer experiences and managing effective interactions., • Proficient in written communication, live chat, and phone support., • Exceptional attention to detail., • Superior written and verbal communication skills., • High proficiency in multitasking across various systems., • Adept at managing high volume of incoming client phone calls related to billing and explanations of benefits., • Willingness to undertake tasks beyond the defined role, demonstrating eagerness to learn and grow., • Ability to handle delicate or sensitive situations with discretion and care., • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for zone 1 (all states, excluding those in zone 2 or zone 3, and D.C.) is $23.51 - $25.00 per hour. The salary range for zone 2 (CO, HI, MD, RI) is $25.87 - $26.00 per hour. The salary range for zone 3 (AK, CA, CT, MA, NJ, NY, WA) is $27.00 per hour. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description About HungryPanda Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017. Our Value HungryPanda’s vision is to become the global market leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it. Our Mission Connecting merchants to consumers via our state-of-the-art online platform and industry leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far reaching business network and digital solution Our People Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy! Marketing InternResponsibilities: • Assist the marketing team in planning and executing campaigns to enhance brand awareness., • Help develop and maintain partnerships with university clubs/student associations for campus promotions., • Support WeChat community management, engagement, and promotional activities to improve customer satisfaction., • Assist in managing on-ground promoters and collecting campaign performance data., • Complete other tasks assigned by the marketing team.Requirements:, • Outgoing, proactive, with strong communication, execution, and teamwork skills., • Creative, willing to experiment, and full of passion., • Familiar with the US Chinese community and university networks. Experience in Xiaohongshu (RED) operations or poster design is a plus., • Must have legal work authorization (OPT/CPT supported)., • Able to start immediately.What We Offer:, • Hands-on marketing experience with professional training., • A dynamic work environment with growth opportunities., • High-performing interns may receive full-time offers., • OPT/CPT sponsorship support. Job Types: Part-time, Internship, Temporary Pay: $19.18 per hour Powered by JazzHR GnfRVNNhB4

Job Description We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities: Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines. Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed. Bank Deposits: Organizes and deposits checks into correct accounts. Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts. Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash. Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested. Expense Processing: Records third-party expenses and disbursements in expense systems. Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately. Collections Support: Assists with collection efforts when needed. • Prior experience working in a law firm, • Proficiency with Aderant or Elite financial systems, • Experience with ARCS or similar legal credit management software, • Familiarity with eBilling platforms (currently using BillBlast)