Trabajos service tech en Los Angeles, California - Page 8Crear alertas

The Community You Will Join: The Networking team within Airbnb’s Cloud Infrastructure org owns the entire Airbnb production network infrastructure. The group is responsible for designing, building and operating the software and solutions that connect all Airbnb users and services, such as traffic proxy and load balancer, service mesh, VPC/backbone and cross-region connectivity, network monitoring and security systems. With users around the world, reliability, scalability, efficiency and high availability are our team’s core concerns. The Difference You Will Make: As a member of the network infra team, you will be working with talented engineers on cutting edge technologies of cloud native network stack from Layer3 - Layer7. You will contribute to the key infrastructure components that connect all Airbnb users and services across the globe. You will have the chance to define and influence large infrastructure initiatives such as global traffic load balancing and disaster recovery, next-gen service mesh, cross-region gateways and edge security etc. Airbnb is a member of the Cloud Native Computing Foundation (CNCF) end user community, and we work closely with the open source community (e.g. k8s, istio) and peer companies to tackle cloud native engineering challenges at scale. You will also have the chance to make an impact on the industry and open source communities. A Typical Day: • Work with open source communities (e.g. istio) to build the next generation service mesh for all Airbnb back-end services;, • Build the cross-region gateways and load balancers for global Airbnb services;, • Work with external partners and internal engineering and security teams to deliver edge security systems that protect Airbnb services;, • Design the multi-region network architecture on public clouds, and build software and operation tools to manage Airbnb’s production network;, • Work with product and engineering teams to optimize the network performance for Airbnb services; Your Expertise: • 9+ years of relevant software development industry experience in a fast paced, high growth tech environment., • Deep understanding of cloud native networking and distributed system concepts., • Expertise with virtual network architecture on public cloud providers (e.g. AWS, GCP, Azure) and their network service offerings (e.g., VPC, Security Group, TGW and related products)., • Experience running large scale networking systems and software (e.g. Edge proxies, DNS, CDN, network gateways), experience working with istio, Envoy is a plus., • You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle., • You have excellent communication skills and the ability to work well within a team and with teams across the engineering teams., • You are a strong problem solver and have led a team that is on-call for production infrastructure before., • You are passionate about efficiency, availability, technical quality and system quality. Airbnb Cloud Infrastructure in the Media: • Zero-downtime Istio upgrades across thousands of pods/VMs –Link:___- 2025, • KubeCon+CloudNativeCon 2024, Link:___, Edie Yang, ___., • KubeCon+CloudNativeCon 2024, Link: ___, Jingming Guo, • The Airbnb Tech Blog 2023, Link: ___, Ying Zhu, • KubeCon+CloudNativeCon 2022, Link: ___, Kevin Leimkuhler, Doug Jordan., • ___-2022 Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. ___ for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ___. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist Reports to: Service Operations Manager Location: Remote, US Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are looking for an enthusiastic and detail-oriented Customer Service Specialist to join our growing Service Operations team. This entry-level role focuses on providing outstanding customer support by assisting with inquiries, resolving issues, and ensuring a seamless customer experience. You’ll collaborate with various teams and learn to effectively manage day-to-day customer interactions while gaining valuable skills in a fast-paced, remote-first environment. Key Responsibilities: Customer Support & Issue Resolution: • Respond to customer inquiries via email and phone, providing prompt and accurate assistance., • Address and resolve common customer issues, escalating complex cases to the appropriate team when necessary., • Conduct follow-ups to ensure all customer concerns are addressed and resolved., • Document customer interactions and resolutions in CharterUP’s proprietary software system. Live Trip Monitoring: • Act as Live Trip Support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Serve as the primary point of contact for drivers, customers, operations teams, and Enterprise Sales during active trips., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in Sprinklr., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience and Skills: • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with Sr. Manager, Logistics & Customer Support, • Step 4: Offer & background check Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together. We are looking for a Manager, Customer Success to join our growing team. In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach. Note: Practice Better is a remote-first company with team members across North America. Although this particular prefers Canadian-based candidates, we can also consider applications from the United States of America, and preference will be given to applicants legally authorized to work in both of these two countries. • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy, • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers, • Provide thought leadership as we evolve our Customer Success vision, • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth, • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs, • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes, • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work, • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team, • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them, • Strong communication and collaboration skills, with a bias for clarity and action, • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent, • Analytical, curious, and adaptable - you seek solutions, not perfection, • Comfortable operating in a fast-moving, growth-stage environment, • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment, • Hands-on and pragmatic; no task is beneath you if it helps the team move forward We are looking for a Manager, Customer Success to join our growing team. In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach. Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada. • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy, • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers, • Provide thought leadership as we evolve our Customer Success vision, • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth, • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs, • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes, • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work, • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team, • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them, • Strong communication and collaboration skills, with a bias for clarity and action, • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent, • Analytical, curious, and adaptable - you seek solutions, not perfection, • Comfortable operating in a fast-moving, growth-stage environment, • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment, • Hands-on and pragmatic; no task is beneath you if it helps the team move forward At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends. Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team. Anticipated Base Salary Range (Canada): $80,000 – $120,000/yr We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being. The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market. Comprehensive Benefits We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, as well as 401K matching, generous paid parental leave, and annual learning stipends. Remote-First, Connected Culture Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter. Wellness and Growth • Unlimited vacation, built on trust, clear expectations, and real support for taking time off, • Company 401K program with employer-matched contributions, • Comprehensive health and dental benefits, • $750 annual Health & Wellness Allowance, • $1,000 annual Learning & Development Allowance to support your growth, • $500 annual Home Office Allowance to set up a productive remote workspace, • Company-wide holiday closure in December, • Regular virtual company-wide events, lunches, and team socials to stay connected At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results. We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day. We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best. If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values. We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. Ready to Apply? If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide. Apply Now → Official Recruitment Notice & AI at Practice Better All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com. Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at to verify its legitimacy. AI in Recruitment at Practice Better We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone. What AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness. We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary You’ll manage the support of a mid-large scale product, working closely with our engineers, designers and government partners to triage issues and distill them into clear, actionable tickets for the team. You'll be available to tackle Priority one issues as they arise. You'll also work with the team to continually improve on our response and support of the system and build close working relationships with a variety of people, including engineers, client stakeholders, and partner vendors. You think holistically and understand how the details of the project fit into the bigger picture, and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information, and communicate transparently to build consensus internally and externally. \n What you'll do • Work directly at the intersection of government and the Nava team to manage our sprint process, estimate our efforts, triage incidents, manage expectations, and track and communicate progress as well as remove blockers when needed, • Proactively build relationships with stakeholders and other contractors, • Understand the team’s objectives, systems, and capabilities in order to make decisions about project priorities and to help resolve issues, • Coordinate multiple contractor teams to bring alignment to large ecosystems and create holistic success for everyone, • Accurately report risks, successes, progress, and failures, • Manage the team’s velocity and continually improve our processes for organizing ourselves and our work, • Demonstrate a passion for learning, embrace change, and ask insightful questions particularly about business needs and IT capabilities Required skills • 5 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager in a complex software development environment with multiple stakeholders, • Experience with both the use and management of ticketing systems. Jira and Confluence are used on this project so experience with them specifically is ideal, but it's more important that you’re diligent at tracking down issues and documenting them clearly, • Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale, • Experience working with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment, • Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery, • Ability to grow and nurture existing and new client relationships to help drive prioritization across multiple projects and create ecosystems of success, • Strong organizational skills and attention to detail, • Ability to communicate clearly and increase transparency, with a strong competency in situational awareness and conflict resolution, • An adaptive, proactive, empathetic, tenacious, and positive mind Desired skills • Project management in a government context (state or federal), • Experience working on iterative projects using prototypes, product pilots, and user research, • Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders, • Experience launching new production systems with high public visibility in a fast-changing regulatory environment, • Experience working with development teams building APIs \n$126,000 - $139,500 a year\n Other requirements All roles at Nava require the following: Must be legally authorized to work in the United States. Must meet any other requirements for government contracts for which candidates are hired. Work authorization that doesn’t require visa sponsorship, now or in the future. May be subject to a government background check or security clearance, depending on the contract. Perks working with Nava Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs. Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge. Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO. Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus. Parental leave – Paid time off for new parents, plus weekly meals delivered to your home. Wellness program – Full platform offering physical, mental, & emotional health resources & support tools. Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program. Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest. 401(k) match – Nava matches 4% of your salary to support your retirement savings plan. Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities. Home office setup – Company laptop & setup assistance provided via Staples for remote work needs. Utility support – Monthly reimbursement to help offset eligible home office utility expenses. Learning opportunities – Internal training programs and resources to help grow your professional skills. Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access. Referral bonus – Get rewarded when you refer great people who join the Nava team. Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable. Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost. Supportive culture – A collaborative and remote-friendly team environment where people genuinely care. Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

They are an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, they seamlessly transfers the call with full context. They were purpose built for the rental industry, starting with car rental operators across North America. Their platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. They are now establishing it as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring the product for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring the product for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the product dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self-service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything product related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Competitive compensation and strong growth potential as the customer success function scales.

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences. Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we’re hungry to improve, value innovation, and believe great ideas come from any direction. Important Alert: Please note, onXmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX is seeking a Senior Manager, Vertical Marketing to lead growth for our Backcountry app—our digital companion for human-powered recreation. You will help shape how Backcountry shows up in the market during a pivotal stage of its evolution, as we sharpen differentiation and unlock the next phase of growth. You will operate as a marketing leader who is both strategic and deeply hands-on. You will own the full-funnel growth strategy, with a focus on identifying and testing non-traditional growth levers that connect in-field product value to compelling go-to-market narratives. Success in this role depends on rapid experimentation, learning from real customer behavior, and translating insight into action. In close partnership with the GM of Backcountry, the Backcountry Product Manager, and the CMO you will play an active role in positioning the product, communicating its value, and accelerating efficient growth as the business scales. The ideal candidate brings a strong growth marketing foundation, comfort operating in ambiguity, and the creativity to develop different playbooks for reaching customers. Growth Strategy & Hands-on Execution • Own the full-funnel growth strategy for onX Backcountry. You will be responsible for identifying, prioritizing, and executing on opportunities to drive user acquisition, activation, retention, and revenue., • Lead channel management strategy, taking a hands-on approach to guide the team and directly manage key channels as needed, while empowering your team to own their respective areas and contribute effectively., • Work closely with the GM of Backcountry, Backcountry Product Manager, and CMO to position Backcountry for its next phase of breakout growth, • Develop and execute a high-velocity experimentation roadmap to unlock new growth levers, using AI-supported analysis and rapid testing to accelerate learning, surface insights, and focus investment on what works., • Partner with subject matter experts across the company to generate new marketing programs and direct or influence testing roadmaps for multiple channels including influencer marketing, partnerships, paid media, social media, digital user acquisition, lifecycle, PR, and events. Team Leadership & Development • Lead, mentor, and develop a small, high-performing team of marketing professionals, fostering a culture of ownership, accountability, and rapid experimentation., • Enable your team members to contribute productively by setting clear goals, providing regular feedback and coaching, and removing roadblocks to their success., • Manage team resources effectively, ensuring the right balance of hands-on execution from yourself and strategic delegation to the team. Cross-Functional Collaboration • Partner closely with functional leaders and their teams within user acquisition, lifecycle/marketing automation, creative, content marketing, PR, Customer Experience, and Brand Marketing to ensure a holistic strategy. Leverage Data to Drive Decision-Making • Own top-line marketing KPIs for the Backcountry vertical (Trials, Conversions, Retention, Renewals), partnering with your team and functional leads to interpret results, pressure-test hypotheses, and iterate strategies using AI-enabled insight generation and analysis., • Leverage data from market trends, customer behavior, and performance — using AI-supported synthesis and pattern detection — to refine strategy and identify new opportunities for impact., • Partner closely with Business Intelligence and Finance teams to analyze the impact of marketing campaigns. Deeply understand subscription-based B2C business metrics (LTV:CAC, ARPU, ARR, etc.) to identify and explore new opportunities and approaches., • Effectively communicate Backcountry’s performance, learnings, and plans across onX, translating complex, AI-supported analysis into clear, actionable narratives for diverse stakeholders., • 7+ years of growth marketing experience, • A results-oriented, entrepreneurial mindset and a passion for driving growth, • A shared passion for and ability to demonstrate onX’s Company Values, • Bachelor’s degree or equivalent experience, • Permanent US work authorization is a condition of employment with onX., • Ability to travel monthly, as needed, for multiple days to a corporate office or other onX strategic location, such as a Basecamp. Though not required, we would be thrilled to consider candidates with any of the following: • Experience working in both startup and growth-stage environments, • Outdoor industry experience onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. As a distributed workforce, we come together regularly for work and connection and team members are expected to travel quarterly with the potential for some roles to travel monthly. onX is committed to compensating all employees fairly and equitably for their contributions. This role spans two levels and applicants can expect to make between $120,000 to $195,000 upon hire, depending on level hired into. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. Total rewards include: • Comprehensive health benefits, including a no-monthly-cost medical plan, • Parental leave plan of 5 or 13 weeks fully paid, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym, • Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$130,000—$150,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in St. Louis, MO, Indianapolis, IN, or Louisville, KY. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Houston, TX area. This territory will initially include south/east TX, LA, and MS, and is subject to change at the company's sole discretion. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director, Strategic Accounts is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 8+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 25% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $100-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ABOUT Our Company: HigherRing is the ethical outsourcing partner for socially responsible companies. We harness business as a force for good and partner with impact organizations to lighten their load and further their purpose. We create remote, impact employment where our team members and clients are valued and supported in their efforts to advance us all toward a more sustainable world. HigherRing is a B Corp, climate-neutral, and a 1% for the Planet member. ROLE Description: This is a remote (work-from-home) position, W-2, not a contractor. Wage is $25-27/hr + full benefits. The Bookkeeping Specialist (Bilingual English & Spanish) is a positive and energetic self-starter and problem solver who is comfortable with full-stack bookkeeping concepts and who understands the why and strategy of bookkeeping. This person will join a small and growing team to do the valuable work to keep clients’ financial operations clean and complete in a timely manner. In this position, you will work closely with clients to understand their businesses and bookkeeping needs, and then execute common bookkeeping tasks under the direct supervision of our Bookkeeping Manager. This person should have a passion for accounting work and understand how your work and the successful translation of financial activity into clean reports can be responsible for the success and optimization of businesses, enabling our clients to make successful, data-driven decisions. They are proactive about anything that affects the HigherRing-client relationship and any opportunities to optimize the client's work. They work closely with co-workers and management to support the values and mission of the company, and they are effective communicators. We expect team members to manage themselves and to come to any meetings prepared to talk about their status, opportunities, and challenges. We also expect them to escalate to the team management as needed for support, guidance, and mentoring. FURTHER Details: • Supports client bookkeeping functions, including, yet not limited to, accounts receivable, accounts payable, bank reconciliations, payroll, journal entries, and reporting., • Deep experience in full-charge bookkeeping, with multiple clients, and solid knowledge of basic accounting principles., • Ability to create and interpret financial reports such as Balance Sheets, Profit and Loss, and cash flows, among others, • Detailed understanding of accounting and bookkeeping, and must understand the differences between cash and accrual accounting, • Very tech-savvy - comfortable using and learning the newest accounting and office technologies., • Experience working in a multiple-client environment., • Hyper-organized, able to handle a large variety of projects and tasks, and make sure nothing slips through the cracks, • Ensures deadlines for accounting month-end are met, and all needed reports are prepared in a timely manner, • Does everything possible so that the month- and year-end processes are smooth and lessen the time needed at the end of these periods, • Assists in the compilation of client information for tax preparation as requested and agreed by HigherRing (this is not usually included in our work beyond requesting W-9s, preparing 1099s, and providing reports), • Assisting in organizing, systematizing, and documenting processes and procedures, • Is comfortable researching to determine answers to questions or the best way to perform work on client systems, • Experience: 10+ years of bookkeeping experience, • Experience using bookkeeping software. (e.g. QuickBooks (Online and Desktop), Xero, FreshBooks, Sage, NetSuite, Wave, Intacct, Procore), • Proficient in Google Workspace, Slack, and Asana (or similar), • Degree: Two-year accounting degree preferred, • Credentials/Certifications are helpful, such as QB Pro Certification (QuickBooks Online ProAdvisor), • A high degree of customer service, attention to detail, and ability to manage multiple tasks., • Strong written and verbal client and team communication skills. Ability to interact with customers through video and audio tools in a way that is professional, friendly, and reassuring., • Bilingual - Fluency in oral and written English and Spanish., • Keen problem-solving skills, critical thinking, and the ability to stay focused., • Strong active listening skills and the ability to use and model positive language to help clients know we are partners in working through challenging situations., • Stamina in problem-solving, and the ability to maintain a positive attitude even on a tough day, • Proficient with technology; solid knowledge of computer operations and software, including familiarity with multiple browsers, tabs, window navigation, and instant messaging tools, • Dedicated and dependable work ethic, • A quiet, distraction-free workspace in your home that includes a door that closes, • Direct connection from computer to router/modem via Ethernet cable (no satellite or wireless Internet (WiFi)) HigherRing is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender expression, sexual orientation, age, national origin, disability, marital status, or military status, in any of its activities or operations. Further, we are looking for people who want to use their power for good and we advocate as a business for pro-social/inclusive policies with elected officials and to bring awareness to our team. We believe in a woman's right to choose, that everyone deserves to be able to easily vote, that guns should be regulated with at least the same laws applicable to car ownership (licensing and insurance), that we should be vaccinated and wear masks during a pandemic, that white supremacy is a past and growing problem, that humans are responsible for climate change and that it presents a clear and present danger to life on this earth. If those concepts don't align with your worldview, we may not be the employer for you. NOTE: Currently, we are able to hire in the following states only. Please only apply if you live in and would be working from one of these states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Lousiana, Maine, Maryland, Mississippi, Nevada, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wisconsin. Ready To Take The Next Steps? Visit our Careers page at ___ to take the first steps! Please be sure to (1) fully answer all the application questions, (2) add your resume, and (3) include a cover letter! We can’t consider you without all three submissions.

Pearpop is redefining how brands harness creators to reach and inspire new audiences. As a full-service creative partner, we combine creative strategy, creator curation, and media amplification to deliver content that moves culture and drives results. With best-in-class creative, unmatched creator access, and a data-driven approach, we craft strategic, insight-driven campaigns backed by full-stack technology and performance media. Whether acting as a standalone creator solution or an extension of your team, Pearpop ensures every campaign is seamless, impactful, and culturally relevant. We're bringing together a smart and passionate team of creative builders to join us as we are a growth-stage, high-performance startup. In addition to competitive salaries, we have all the good stuff – equity, generous health and dental insurance, 401(k), and unlimited PTO. This is a remote position if based outside of LA or hybrid if located in LA; fully stocked with snacks, beverages, cold brew, and all the good stuff! As a Senior Full Stack Engineer, you’ll play a pivotal role in designing, developing, and optimizing Pearpop’s platform, ensuring high-performance, scalable solutions that support creator-brand collaborations. You’ll own the full development lifecycle, building RESTful APIs, integrating front-end and back-end systems, and implementing secure, data-driven features. Collaborating with cross-functional teams (product, design, talent, marketing), you’ll drive technical excellence, mentor a small team of engineers, and contribute to architectural decisions. This role demands deep expertise in Node.js, React, and cloud platforms (GCP, AWS), along with a proactive mindset to innovate in the creator economy. * End-to-End Development: Design, develop, and maintain scalable server-side applications using Node.js and dynamic front-end interfaces using React, ensuring seamless integration across the stack. * API Design and Integration: Architect and implement robust RESTful APIs and microservices to support front-end services, creator workflows, and brand integrations, optimizing for performance and reliability. * Cross-Functional Collaboration: Partner with product managers, designers, and talent teams to translate business requirements into technical solutions, ensuring alignment with Pearpop’s creator-centric vision. * Performance Optimization: Optimize applications for maximum speed, scalability, and reliability, leveraging cloud platforms (GCP, AWS) to handle high-volume creator and brand interactions. * Security and Data Protection: Implement advanced security measures (e.g., authentication via Gravitee, encryption) and data protection protocols to safeguard user and creator data. * Technical Leadership: Mentor junior engineers, lead code reviews, and enforce best practices to ensure high code quality, maintainability, and adherence to Pearpop’s standards. * Troubleshooting and Debugging: Proactively identify, troubleshoot, and resolve complex technical issues across front-end and back-end systems, ensuring optimal platform performance. * Infrastructure and DevOps: Contribute to CI/CD pipelines, infrastructure as code (e.g., Terraform, CloudFormation), and containerization (Docker) to streamline deployment and scalability. * Innovation and Trends: Stay ahead of industry trends in full-stack development, cloud technologies, and creator economy platforms, integrating cutting-edge solutions to enhance Pearpop’s offerings. * Project Ownership: Take ownership of critical projects, from ideation to deployment, driving technical strategy and delivering measurable impact on platform growth. * Experience: 7+ years in full-stack development, with 5+ years focused on Node.js for back-end and React (or similar frameworks like Vue.js) for front-end in high-growth tech or media companies. * Technical Expertise: * Advanced proficiency in JavaScript, TypeScript, and Node.js frameworks (e.g., Express). * Strong experience with React for building dynamic, responsive user interfaces. * Expertise in designing and implementing RESTful APIs and microservices architectures. * Proficiency with database systems (MySQL, PostgreSQL, or MongoDB) and ORMs like Sequelize. * Deep knowledge of version control systems (Git, GitHub) and branching strategies. * Cloud and DevOps: Extensive experience with cloud platforms (Google Cloud Platform, AWS) and containerization technologies (Docker), with proficiency in CI/CD pipelines and IaC tools (Terraform, CloudFormation, GitHub Actions). * Security: Experience implementing authentication systems (e.g., Gravitee, OAuth) and data protection measures to ensure platform security. * Front-End Knowledge: Strong understanding of front-end technologies (HTML5, CSS3, JavaScript frameworks), with the ability to integrate user-facing elements with server-side logic. * Leadership: Proven ability to mentor engineers, lead technical initiatives, and drive cross-functional collaboration in fast-paced environments. * Problem-Solving: Exceptional analytical and problem-solving skills, with a track record of resolving complex technical challenges independently and collaboratively. * Cultural Fit: Passion for social media, internet culture, and the creator economy, with a collaborative, innovative, and savvy mindset. * Education: Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees or certifications (e.g., AWS Certified Developer, Google Cloud Professional) preferred but not required. * Experience leading full-stack projects in creator economy, media, or social media platforms. * Proficiency in advanced front-end frameworks (e.g., Next.js, Vue.js) and state management (Redux, Context API). * Knowledge of performance monitoring tools (e.g., New Relic, Datadog) and observability practices. * Familiarity with GraphQL for flexible API development. * Experience with agile methodologies and project management tools (e.g., Jira, Asana). * Strong communication skills to articulate technical concepts to non-technical stakeholders. * Impactful Role: Shape the technical backbone of Pearpop’s creator platform, driving innovation in the $250B creator economy. * Innovative Culture: Thrive in a collaborative, fast-paced startup led by a Forbes 30 Under 30 CEO, leveraging cutting-edge tech (GCP, Salesforce, AI-driven insights) to redefine creator partnerships. * Growth Opportunities: Lead high-impact projects and mentor a growing engineering team, with a clear path to influence Pearpop’s technical strategy. * Competitive Compensation: $95,000 - $130,000 base salary + full benefits Pearpop is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment. All employment is decided on the basis of qualifications, merit, and business need. Pearpop celebrates and embraces diversity.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Industrial Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. This role is 100% work from home. Individual must be authorized and working from the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's Degree, or equivalent work experience., • 3+ years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturityPreferred:, • 2 years of virtual work experience, • Work experience in professional account management and sales environment is desirable, • Ability to work 40-50 hour work week with additional hours as customers, situations and projects require. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $75- 90K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Avolve: Avolve is the global market leader in electronic plan review for local governments. We made the INC 5000 2025 list as one of the fastest‑growing private companies in the US, and our government expertise has been recognized for the second year in a row with our inclusion in Government Technology’s GovTech 100 list for both 2025 and 2026, a summary of 100 innovative companies making a significant contribution to the public sector. At Avolve we digitalize the review and approval of plans for permit applications, for both citizen and commercial planning developments. This enables government jurisdictions to improve efficiency and processes, as well as optimizing the experience for both permit applicants and plan reviewers. We have over 350 customers globally and are expanding fast, because we have a suite of best-in-class solutions that offer choice to cities, counties, municipalities, and states. We partner with some of the leading technology providers out there, including Microsoft, Google, and Esri – in fact, we are the only vendor that has Esri GIS functionality embedded in the plan review solution, which has earned us the Esri State and Local Government Specialty in recognition for our innovation. It is an exciting time to join Avolve - we are expanding into new territories and have great vision for our technological solutions. As a team we take enormous pride in the quality of our work, and our people come to work because they enjoy being part of the Avolve family and helping our customers to create safe and thriving communities. Position Summary: We are looking for someone who loves GIS, maps, spatial analysis, Esri products and is looking for a fulfilling career in product management that sits at the cusp of GIS, spatial data and delivering unparalleled value to the customers. This role will help inform and manage the roadmap and GTM strategy for GIS & Esri-focused product enhancements. With Avolve’s strong partnership with Esri, we are developing a growing roster of collaborative product-level initiatives that will enhance the value of Avolve data for GIS specific use-cases in the Esri product stack. This role has the opportunity to oversee these projects in close collaboration with the Director of Product, from the ground up and help build the next set of value-generating solutions for the Avolve product suite. Responsibilities: The following list outlines key responsibilities and day-to-day activities associated with this role. While it’s not an exhaustive list, it should give you a strong sense of what to expect. Responsibilities may evolve over time based on team needs, individual strengths, and organizational priorities. * Be the Subject Matter Expert for GIS & Esri Toolsets such as but not limited to ArcGIS Pro, AGOL, ArcGIS Living Atlas, ArcGIS Urban, ArcGIS Enterprise, ArcGIS Developer Account and Experience Builder. * Be the driver of product changes keeping our tech stack and the Esri stack in mind, to develop optimal solutions that can work in an array of Esri tools and scale as we grow. * Align Avolve functionality with Esri GTM strategy and licensing to maximize co-selling opportunities. * Oversee our Esri-compatible Feature Service and other derivative Esri-focused solutions. * Gain a deep understanding of customer experience, foresee customer use cases, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth. Be the representative of the customer's needs and communicate workflows to the Product & Engineering teams. * Become an expert on our client use case and gain deep understanding of all of our spatial datasets - being able to understand how our project data will work in GIS use cases, a penchant for spatial analysis using multiple relevant datasets joined at the parcel level. * Work with Director of Product and the sales team to drive more product and solution opportunities with our Esri partners. * Translate product strategy into detailed technical requirements and prototypes. * Work closely with engineering teams to deliver quick time-to-market and optimal resources. * Work closely with support on client issues on relevant products and be able to QA/QC and solve problems with the technical teams. * Drive product launches including working with external partners, executives, Engineering, and other product management team members. * Act as a product champion to build awareness and understanding. * Represent the company by collecting customer and partner feedback on company products and services. * Create buy-in for the product vision both internally and with key external partners. Qualifications: We recognize that no candidate will meet every single qualification listed below. If you’re excited about this role and believe you bring a strong combination of relevant skills and experience, we encourage you to apply. We value diverse perspectives and are committed to building a team that reflects a variety of backgrounds and strengths. * Bachelor's degree in business or related field, or the equivalent combination of education, training, and experience. * 6-8 years (minimum) of hands-on technical experience using Esri tools. Primarily ArcGIS Pro, AGOL, ArcGIS Living Atlas, ArcGIS Enterprise, ArcGIS Developer account and their suite of widgets. * 1-3 years of product management or project management experience. * Understanding Esri licensing requirements and GTM best practices. * Ability to work with various feature services and spatial datasets, load them into ArcGIS, run spatial joins, analysis and geoprocessing workflows within the Esri environment. * Comfortable working with large datasets and file-based GIS analysis * Ability to be a liaison between sales & technical teams for their relevant products * Strong organizational & prioritization skills - ability to manage & straddle multiple projects & priorities, timelines & ad hoc projects in a fast-paced environment. * Flexibility for approximately 15% travel. * Strong communication and collaboration skills to work across cross-functional teams. Benefits: We offer a competitive salary along with a generous and comprehensive benefits package designed to support your well-being, growth, and work-life balance. * Group Medical, Dental, Vision and Life insurance * 401k * Unlimited Vacation * Paid Sick Leave & Holidays Compensation: Avolve is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's geography, qualifications, skills, and experience. * $115,000 to 130,000 annual salary *This is a fully remote position that can be performed out of the following states: AL, AZ, CA, CO, FL, GA, IN, MA, MI, MN, MT, NC, NV, NY, OH, OK, PA, TN, TX, UT, VA, WA, WI Avolve is an equal opportunity employer committed to promoting an inclusive environment. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences. Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we’re hungry to improve, value innovation, and believe great ideas come from any direction. Important Alert: Please note, onXmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX is seeking a talented Senior Backend Engineer to join our Content Delivery team. In this role, you will build the backend infrastructure that powers offline map experiences for millions of outdoor enthusiasts. You will work on high-performance data pipelines, map tile generation and delivery systems, and large-scale geospatial data processing -- turning terabytes of cartographic data into fast, reliable, offline-capable map content across onX's suite of apps. We practice data-driven decision making and emphasize experimentation. Engineers on our team have ownership and autonomy to create, develop, and analyze their work in the context of greater company objectives. This is a great opportunity to solve hard problems at the intersection of geospatial technology, large-scale data processing, and outdoor recreation. This position reports to a Software Engineering Manager III. Our backend engineers primarily work in Go running in Kubernetes on Google Cloud Platform. The Content Delivery team works extensively with geospatial technologies (PostGIS, vector/raster tile processing, GEOS), GCP data services (Cloud Storage, Dataflow, Cloud Functions, Firebase), and CDN/caching infrastructure for map tile delivery. Experience with large-scale ETL pipelines and offline-first content synchronization patterns is particularly relevant. (Essential Job Duties) • Build and maintain scalable services to support new features and products across the onX suite of apps, • Build high-performance backend services and data pipelines for map tile generation, compression, caching, and delivery, • Design and implement systems for processing terabytes of cartographic and geospatial data using distributed architectures, • Develop and optimize offline-first architecture and content synchronization patterns across mobile platforms, • Architect CDN strategies and caching layers for efficient tile delivery at scale, • Write unit, integration, and acceptance tests, • Participate in and drive architectural decisions involving geospatial data services and delivery infrastructure, • Collaborate effectively with cross-functional team members and stakeholders, • Leverage and extend existing onX platform services and patterns, • Design and instrument systems to monitor key performance indicators for data pipelines and tile delivery, • Participate in an on-call schedule to support backend services, • Lead by example -- embody onX's company values, fostering a culture of technical excellence, ownership, and collaboration onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub". • Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time this is a great option., • Basecamps: Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure., • Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA., • Connection Hubs: Connection Hub locations are smaller, emerging communities of distributed team members., • Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont., • B.S., M.S., or equivalent experience in computer science or a related field, • Six or more years of professional software development experience, with API development or backend data infrastructure as a primary focus for at least three of those years, • Strong Go development experience for high-performance backend services and data pipelines, • Experience with large-scale data processing -- handling terabytes of data with distributed systems, • PostgreSQL database design and performance optimization, • Experience building and debugging distributed, scalable microservices architecture, • Familiarity with Docker, Kubernetes, and infrastructure-as-code technologies such as Terraform, • Strong computer science foundation, • You evaluate technologies and solutions based on merit, stability, performance, and the ability to debug, • You believe that your profession is a craft and you're driven to improve every day, • You are an advocate for the customer and their experience, • You take ownership and get stuff done Though not required, we would be thrilled to consider candidates with any of the following: • Geospatial technologies: vector/raster tile processing, PostGIS, GIS concepts, GEOS, • Map tile architecture: tile generation, compression, caching strategies, CDN optimization, • GCP expertise: Cloud Storage, Dataflow (ETL), Cloud Functions, Firebase, • Experience with offline-first architecture and content synchronization patterns, • Familiarity with geospatial concepts such as quadtrees, spatial indexing, and coordinate systems, • Experience with Elixir or other functional programming languages, • Familiarity with Google Cloud Platform beyond core services, • Experience working with a distributed team, • Interest in mentoring junior engineers and being mentored by senior engineers onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $146,000 to $182,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. • Competitive salaries, annual bonuses, equity, and opportunities for growth, • Comprehensive health benefits including a no-monthly-cost medical plan, • Parental leave plan of 5 or 13 weeks fully paid, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym, • Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Heretto, a leader in content management solutions, is looking for outstanding humans that love delivering quality products. We’re a well funded & growing startup with a big heart and giant ideas. Come have a big impact as a Software Developer focused on customer issue triage and resolution. Role purpose: This role is focused on analyzing and resolving bugs or other issues that come through our support channel. The Customer Triage Developer will be the key technical ingredient to delivering a great customer experience when the customer has technical issues. To be great at this role, a person must be a great engineer that loves digging into a wide range of problems. Curiosity and passion for customer service are a must. Responsibilities: • Investigating issues that are too technical for front line support people, • Interacting with customers to understand their situation and gather information, • Managing and resolving issue escalations, • Collaborating with customer success to communicate issues and build understanding on our team, • Developing code to resolve issues, • Working with the product team to prioritize and manage issues, • Collaborating with QA to automate testing, • Collaborating with DevOps to automate deployment, • Designing and implementing unit tests to ensure quality in our product, • Assisting customers or other team members when deep technical issues arise Requirements: We care that you love hunting issues, driving to resolution, and you love helping customers. We want you if you love bug hunting and problem solving regardless of the exact technology you’re working in. Our core language is Java, but you won’t see a list of languages and toolkits here. • You thrive on untangling issues, especially in complex systems., • You enjoy working with customers to explain complex usages and how they interact with the system, • You have a friendly and positive attitude, • You’re flexible and a team player, • You have written a lot of software for the web, • You have worked in at least one large application, • You love solving problems – both business and algorithmic, • You have worked in a major cloud and understand the various services and patterns, • Strong English written and verbal communication skills, • Ability to periodically get together for in person collaboration (a few times a year) Our Tech Stack: Our software covers a lot of ground and uses a wide tech stack. Highlights include: • An amazing web editor which competes with products such as Google Docs, • A distributed backend architecture - which makes extensive use of cloud microservices to warehouse data, and to provide a powerful publishing architecture for our rapidly expanding list of clients, • Google Cloud (GKE, Pub/Sub, Cloud Storage, Cloud Functions), • GCP, • Postgres and SQLite, • Javascript, Typescript, React, GWT (Google Web Toolkit), • Java (w/Spring Boot), TypeScript, • Git, Maven, Ansible How We Roll: At our core we are a product company full of pragmatists. • We care that you have built large applications, not about your current stack, • We care that you have worked with cloud and understand the various services and design patterns, • Ageism is dumb, we love people with experience, • Interview processes shouldn’t be torture, for either of us - you won’t be asked to invert a binary tree in 30 minutes or face any problem that requires a singular insight to solve Other: • Employment start: as soon as you’re available, • Employment end: indefinite, • Working hours: US Eastern Time, some 8am ET meetings, • Flexible working hours, • Full benefits, • Great team and atmosphere This position is full time, we will only consider candidates located in the US. No visa sponsorship. We operate in the Eastern Time zone. About Heretto: Headquartered in Rochester, NY, Heretto helps our customers deliver knowledge more quickly and consistently. Our product enables deploying knowledge content to customers at each of their touchpoints, in their language, and tailored to their needs. By adopting our software, our customers see significant savings in cost and time to market, while simultaneously driving a better customer experience. We are changing the status quo for knowledge publishing and finally resolving the plague of corporate knowledge silos. Our customers range from growing small businesses to Fortune 500 Enterprises who use our product to manage millions of topics and rely on us to maximize their use of structured content inside and outside their organizations. Our open architecture allows us to integrate with a variety of systems with a wide range of APIs bringing unique solutions to our clients’ content management needs. Heretto is a service mark of Jorsek, Inc. We are an Equal Opportunity Employer. Job Type: Full-time

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. Our product team is small but mighty. We partner with engineering, design, analytics and more to craft a marketplace that delivers business to our pros while helping millions of customers get their projects done each year. Do you want to work in a highly collaborative environment to reinvent how a large piece of the local economy works? We’re looking for a product manager to partner with engineers and designers to develop great solutions for Thumbtack’s customers and professionals. You’ll work on a variety of projects across the product with a diverse set of team members. You’ll join a team of Growth PMs building great user experiences that deliver value to our users and business impact. Our Partnerships PMs are building zero to one product experiences and capabilities that are reshaping Thumbtack in the AI age. We have active partnerships and integrations with some of the largest home services, home retailers and consumer tech brands including major LLM providers such as Alexa and OpenAI. Thumbtack’s goal is to become the go-to partner for AI powered experiences to enter the real world, connecting homeowners in need with real human beings that can solve their home problems. Partnerships PMs work directly on these product experiences and APIs helping shape the future of home services. • Lead a significant portion of our product experience and be accountable for business outcomes, • Conduct user research and lightweight tests to scope and prioritize product initiatives, • Partner with engineers, designers, analysts and data scientists to ideate, prioritize and deliver great solutions for our customers and professionals, • Define and analyze key metrics to inform decision-making and measure success, • Work closely with key Thumbtack partners (including LLM tech, consumer tech and home services/retailers) to ensure strategic alignment and strong execution, • Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects, • Wear many hats and be key organizational glue, • 7+ years of product management experience building consumer web or mobile products, • Excellent user-centric design and product sense, • Excellent analytical skills to break down and solve complex problems, • Proven ability to collaborate cross-functionally, • Excellent written and oral communication skills, • Excellent business judgment, • Ability to work in a fast-paced and dynamic environment, • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $200,600.00 - $259,600.00, • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $180,200.00 - $233,200.00, • For candidates living in all other US locations, the expected salary range for this role is currently $170,900.00 - $221,100.00 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ___. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at ___. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. ___

Company Overview Come and Join The New Rich! The economic inequality crisis is one of the most defining challenges of our time. It’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Newrich, we’re harnessing cutting-edge technology to better connect coaches with their communities and help them further spread their educational knowledge to their students and followers. We believe that the key to making the world a better and more equal place starts with the empowering the individual. And from there- the individual can inspire and empower the people around them one by one. We all know the old way of living and the old institutions that we all used to depend on are slowly crumbling - and a new way of life is taking it's place - at a quicker pace than ever before. The world is changing at a very rapid pace. When all is said and done - the world will look a lot different than it looks today. And we believe that education, inspiration, and motivation are the only way to create economic opportunity, alleviate poverty and end economic suffering for everyone. One of the leading causes of economic inequality and suffering? It's not "being born into wealth" or " being in a special club". It's a lack of knowledge and skills to control your own financial destiny. That’s where we come in. At Newrich, we are building the next generation creator platform and software tools to not only enable business, health, and wellness coaches to more efficiently and cost effectively run their creator business - but also to grow their audiences with improved visibility and algorithmic ranking on our social learning platform. We empower digital entrepreneurs to turn their dreams into reality. Our mission is simple yet bold: to help people create a balanced, fulfilling lifestyle – while building wealth and independence along the way. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—4 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to action on economic inequality, and the belief that technology should be a force for good. We’re a fast-growing team driven by one vision: a world where anyone can work remotely, chase their passion, and live life on their own terms. Our platform combines SaaS tools, e-learning programs, and a supportive social network – a one-stop ecosystem designed for creators, entrepreneurs, and dreamers who want more than just a career. We are looking for a Staff Software Engineer who can contribute across the product — building new features, improving existing systems, and helping the team work more efficiently. This is a hands-on role for someone who thrives in a dynamic environment and takes ownership of getting things done. This role is not just about shaping our product - it's also about shaping our culture as well. You will work across our stack (PHP 8.2 / Laravel 10), Node.JS, Golang, and React frontend (React 18 + TypeScript + Vite), and AWS infrastructure, contributing directly to production code while helping improve workflows, documentation, and processes. We hire for attitude and ownership over perfect technical mastery. We believe fulfilling work and a healthy work-life balance is key to living a NewRich Lifestyle. If you’re motivated, ambitious, and ready to grow with us, we want to hear from you! • What You’ll Do, • Design and build scalable, fault-tolerant systems across product and infrastructure, • Own end-to-end architecture decisions across multiple services, • Lead development of core platform primitives (content, identity, transactions, messaging), • Improve performance, reliability, and system observability, • Work closely with founders to translate product vision into technical systems, • Set engineering standards, best practices, and code quality bar, • Mentor engineers and help level up the team, • Identify and eliminate bottlenecks across the stack, • What We’re Looking For, • Experience, • 8+ years of software engineering experience, • Proven experience designing and scaling complex distributed systems, • Experience working on high-growth products or platforms, • Background in one or more of:, • Marketplaces, • Social platforms, • Payments / fintech systems, • SaaS infrastructure, • Technical Strength, • Strong backend experience (e.g., PHP/Laravel, TypeScript/Node, Go, or similar), • Deep understanding of:, • System design and architecture, • API design and service boundaries, • Databases (MySQL, Postgres, event-driven systems), • Caching, queues, and async processing, • Experience with:, • Payment systems or financial workflows (preferred), • Real-time systems (messaging, notifications, streaming), • Cloud infrastructure (AWS or equivalent), • Leadership & Ownership, • Ability to operate with high autonomy, • Strong product intuition—can make tradeoffs between speed and scalability, • Experience mentoring engineers and influencing technical direction, • Comfortable working in early-stage, ambiguous environments, • Tech Stack (Current & Evolving), • • Backend: Laravel (PHP), moving toward TypeScript / Go services, • • Database: MySQL (with future evolution toward more scalable architectures), • • Infrastructure: AWS, • • Realtime / Messaging: In-house systems (moving away from third-party dependencies), • • WebRTC, FFMPEG, HLS, SRT, RTMP, DRM., • • Node.js/Express, GitHub Actions., • • NoSQL (PostgreSQL, Redis)., • • Experience in a multi-service/microservices-style architecture, • • Familiarity with AWS services such as ECS/ECR, RDS, S3, CloudFront, Redis, Amazon MQ, and Lambda, • • Experience with Infrastructure as Code (especially CloudFormation-style templates and environment parameterization), • • Experience improving GitHub Actions workflows and CI/CD pipelines, • • Familiarity with automated testing and quality tooling (Pest/PHPUnit, Vitest, Playwright, ESLint/Prettier, Pint, Psalm) Nice to have: • You can demonstrate experience scaling large distributed architectures., • You have experience in working in a remote-first environment., • You have worked with social media, fintech, or messaging applications before. Personal qualities: • Self-driven, motivated, reliable in a fast-paced environment., • Passionate about something - including a hobby outside of work (unless coding is also your hobby - we LOVE that), • Develop and maintain server-side applications (PHP 8, Laravel 10, Node.JS, Golang, MySQL)., • Build and optimize APIs, ensure performance, scalability, and security., • Implement front-end features with React.js (18.2)., • Work with CI/CD pipelines, automated testing, and code reviews., • Collaborate with cross-functional teams, mentor juniors., • Manage integrations between systems and cloud services (AWS)., • Maintain documentation, database schemas, and ensure security best practices., • What You Get, • To be part of truly mission-driven work that aims to reduce economic inequality and empower individuals to live their best lives and build for the world around them., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • You will help define the technical foundation of an entire ecosystem, not just a feature, • Direct access to founders and influence on product + business decisions, • Opportunity to build both:, • Consumer-grade social product, • Fintech-grade infrastructure, • High ownership, low bureaucracy, • Competitive Salary (combination of base + equity + annual bonus) (based on location, experience, and company performance), • Meaningful equity package (early-stage upside), • Flexible work environment You’re not just a coder—you think in systems. You’ve built things that broke at scale—and learned how to fix them. You care about performance, reliability, and long-term architecture, but you also know how to ship fast when it matters. If you want to help build the infrastructure powering the next generation of online businesses, we’d love to talk. About Our Team We work remotely from 4 different countries and we are looking for candidates that are also living and working in one of these countries: United States, Canada, Brazil, Poland, . We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. Diversity & Inclusion We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. Our values Tackling the economic inequality cris is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We Care For Each Other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Join us to help us build a more resilient world together. • Paid Adventure Time – Take an all-expenses-paid remote working trip for 3 weeks to a destination of your choice with one of our remote work-trip partners. On top of that, you’ll have “Me-Days” – flexible personal days you can take whenever you need a reset., • Fast Growth, Big Upside – We’re a small, ambitious team. That means more ownership, faster learning, and a real chance to shape the future of our company (and your career)., • Equity + Bonus - Take some early equity and grab a piece of our future success. Bonuses paid out based on company hitting specific milestones and KPIs., • Unlimited Learning – You’ll get full access to every course and program on our NewRich platform. We invest in your growth because your growth fuels ours., • Home Office Stipend – Your setup matters. We’ll support you with a budget to create your ideal workspace and provide you with a new MacBook to power your productivity., • Annual Retreat – Work remote, but meet the team IRL. Every year we gather in amazing locations – next stop: Colombia. Excited about this role? Explore more at ___ We’d love to hear from you! Please note: Only candidates who reside within the country of the advertised role will be considered.

About Intus Care: IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care, strengthen financial performance, and stay compliant. IntusCare replaces outdated technology and manual workarounds with purpose-built solutions for care coordination, risk adjustment, population health, and utilization management. We empower teams to take control of their operations and improve outcomes for dual-eligible seniors- some of the most socially vulnerable and clinically complex individuals in the US healthcare system. Role Overview: As Director of Engineering, you will lead the engineering teams responsible for building and scaling core product capabilities that support clinical workflows, care coordination, and data-driven healthcare operations. In this role, you will oversee multiple engineering pods and work closely with Product, Platform Engineering, and Security leaders to translate product strategy into reliable, scalable technology solutions. You will be responsible for ensuring that engineering teams deliver roadmap commitments with strong architectural integrity while operating within planned budgets and resource constraints. This position requires a leader who can balance technical depth, operational execution, and strategic thinking. You will mentor Tech Leads, strengthen engineering processes, and help scale the organization to support the continued growth of the platform. Your leadership will directly influence how engineering teams collaborate, how systems are designed and built, and how effectively Intus Care delivers technology that improves healthcare outcomes. This is an opportunity to shape technology that plays a meaningful role in supporting value-based care organizations and the populations they serve. Key Responsibilities: * Lead multiple cross-functional engineering pods responsible for delivering core product capabilities and platform features. * Ensure predictable execution of engineering roadmaps within planned budgets, timelines, and team capacity. * Partner closely with Product leadership to shape the product roadmap and translate product strategy into clear engineering execution plans. * Provide engineering input on technical feasibility, cost estimation, and resource planning during roadmap planning and prioritization. * Track engineering delivery milestones and proactively identify and mitigate risks that may impact roadmap commitments. * Coach Tech Leads and engineering teams in building scalable, secure, and maintainable systems aligned with the broader platform architecture. * Ensure architectural consistency across engineering pods and facilitate effective engineering design reviews and decision-making. * Collaborate closely with Platform Engineering to leverage shared infrastructure, APIs, and data services. * Establish strong engineering practices for testing, code quality, performance, monitoring, and system reliability. * Partner with SRE and Security teams to strengthen observability, incident response, and compliance with HIPAA and PHI protection requirements. * Drive adoption of AI-assisted engineering tools and automation to improve developer productivity and engineering efficiency. * Recruit, mentor, and develop high-performing engineers and Tech Leads while maintaining a strong hiring bar. * Foster a culture of accountability, ownership, and continuous improvement across engineering teams. Requirements * 12+ years of software engineering experience with 5+ years in engineering leadership roles * Proven experience leading multiple engineering teams or pods delivering complex SaaS products * Strong understanding of modern web architectures and distributed systems * Demonstrated ability to partner effectively with Product and cross-functional stakeholders * Experience planning and delivering engineering roadmaps within defined budgets and resource constraints * Proven ability to scale engineering processes and teams * Strong communication and leadership skills with a focus on mentorship and team development Technical Experience * Experience working with modern software technologies and cloud-native architectures, including: * Modern frontend frameworks such as ReactJS and TypeScript * Backend service architectures using NodeJS or similar technologies * Distributed systems and API-driven platforms * Cloud platforms such as Azure or AWS * Observability platforms such as Grafana or similar monitoring tools * CI/CD pipelines and modern DevOps practices Preferred Qualifications * Experience building healthcare technology platforms such as EMR/EHR systems * Familiarity with HIPAA-compliant architectures and healthcare data systems * Experience working with data platforms, analytics systems, or integration-heavy applications * Experience implementing AI-assisted development tools Why Join Intus Care? * Build the foundational platform powering a modern healthcare EMR. * Influence how multiple engineering teams build, scale, and operate software. * Work in a culture that actively embraces AI-assisted software development. * Fully remote, collaborative engineering environment. The base salary range for this role is $170k- 190k. We expect the ideal candidate to fall near the midpoint of this range, though final compensation will be determined based on experience, skills, and organizational needs. Final compensation will also include a variable component and stock options. Work location: This is a fully remote role based in the United States. Sponsorship: This position is not eligible for sponsorship.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Gnosis Pay Gnosis Pay is a pioneering financial infrastructure company bridging traditional finance and blockchain. As the first permissionless payment network, it enables integration with existing financial systems through a developer-friendly API. Powered by Safe Smart Accounts, Gnosis Pay offers innovative solutions, including the world’s first self-custodial Visa card, fee-free stablecoin on-ramping, and DeFi-powered financial services. By unlocking new possibilities for wallets, fintechs, and businesses, Gnosis Pay is reshaping global payments with secure, scalable, and composable infrastructure. Our tech stack: • Cloud Computing providers: AWS, Google Compute Engine, • Container orchestrators: Kubernetes, AWS ECS, • Continuous Integration: Github Actions, • DevOps Tools: Prometheus, Grafana, Loki, AWS Cloudwatch, • Design, build, and maintain distributed cloud infrastructure and platform services with a collaborative approach with Software Engineers, • Work on scaling, automation, reliability and observability of services, • Troubleshoot production issues across services and multiple levels of the stack, • Identify security gaps proactively and design & implement effective preventative controls, • Participate in roadmap planning and prioritizationMinimum Requirements, • Proven track record of building large scale, cloud based complex distributed systems; identifying shortcomings and optimization opportunities; and making data driven cost performance tradeoffs to influence design decisions, • Empathy, strong communication skills and a deep respect for the power of collaboration, • The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership, aiming to enable developers to self-service as much as they can, • Experience in system administration and writing infrastructure as code (e.g. Terraform) in a high-stakes production environment, • Ability to manage multiple concurrent projects and initiatives, • Experience handling critical incidents for production systemsPreferred Qualifications, • Software engineering experience, • Linux system administration knowledge, • Understanding of topics such as platform hardening, malware detection, and endpoint management through configuration as code, • Strong written and verbal communication skills for different audiences (leadership, users, stakeholders etc.), • Uphold high standards for engineering and product quality and mentor other team members to do the same, • Hold yourself and others to a high bar when working with production, • Personal Development: Pursue your professional goals with our support, including personal education budgets and conference allowances. We invest in your growth and learning., • Innovation and Experimentation: Interested in exploring new ideas? Dedicate your Friday afternoons to research or work on a side project within our ecosystem. We encourage creativity and experimentation., • Flat Hierarchy: Navigate with ease in our organization. Our flat hierarchy ensures your ideas and contributions are valued and heard, without getting lost in a complex structure., • Flexible and Remote Work: Not a morning person? No problem! We embrace flexible working schedules and have a long-standing culture of remote work. Balance your professional and personal life in a way that works for you., • State-of-the-Art Equipment: Receive the latest hardware and all the tools you need. We make sure you're well-equipped to do your best work., • Growth and Opportunity: Grow with us in an exciting industry. As Gnosis rapidly expands, so do the opportunities for you to make a significant impact. We value initiative and a proactive approach., • Inclusive and Diverse Culture: At Gnosis, we are committed to creating an inclusive environment that celebrates diversity. We believe our products and services are enhanced by a wide range of perspectives. All qualified applicants will receive consideration for employment without regard to race, ethnic origin, age, religion, belief, marital status, gender identification, sexual orientation, or physical ability., • Community and Mission: Join a team that's passionate about our mission and enjoys working together. We’re not just colleagues; we’re a community driven by a shared goal.

Trail of Bits is a cybersecurity firm of ~100 people across 14+ countries, fully remote since our founding in 2012. We conduct security audits, build research tools, and set standards the industry adopts. Our clients include the largest tech companies, financial institutions, and government agencies. The Role Trail of Bits seeks an IT Operations Engineer to own and evolve our internal IT infrastructure, security compliance, and employee technology experience. Here's what makes this different from IT at most companies: our workforce is security researchers and engineers. They audit the cryptographic protocols that protect financial infrastructure, build open-source security tools used across the industry, and assess the security of systems trusted by millions of users. They have strong, specific opinions about how corporate IT should be configured -- and they're usually right. Your job is to listen to that expertise, implement it reliably, and build the automation and tooling that keeps our systems in a state that matches the standards we set for our clients. You'll take technical direction from people who deeply understand the threat landscape, and you'll exercise your own initiative to build, improve, and automate everything you touch. Our IT infrastructure has scaled with the company over 14 years, and like any growing organization, it needs someone who can assess what's in place, strengthen the foundations, and build from there. Your first priority will be understanding the environment end-to-end -- auditing what's deployed against what's documented, establishing operational discipline across our toolchain, and closing gaps. Once the foundation is solid, you'll build the automation and self-service tooling that takes our operations to the next level. This is a builder role with high accountability. You'll write production-quality code -- not just scripts that work, but tools that scale. You'll automate repetitive tasks, build self-service tooling, and promote consistent, seamless experiences for a fully remote and globally distributed team. You'll also be responsible for endpoint management, SaaS administration, security compliance, and cloud infrastructure. The ideal candidate possesses a "no task too small, no task too big" attitude, proactively owns and solves problems, and thrives working autonomously as the primary IT person for a deeply technical team. You should be comfortable balancing initiative -- you see the gap and close it -- with the discipline to take direction, document transparently, and never cut corners on process. This role is open to candidates authorized to work in the United States with a preference for New York or East Coast based individuals. What You'll Achieve Endpoint Device Management • Test, deploy, and maintain MDM solutions (Jamf Pro) and endpoint security tools (CrowdStrike Falcon, iVerify), • Our fleet is primarily macOS (~100 devices), with additional Windows and Linux endpoints driven by the diversity of our client and research work. Expert-level macOS management is the foundation; candidates with multi-OS experience will thrive given the breadth of our engagements., • Maintain strict parity between the configuration repository and what is deployed across the fleet. The repo is the source of truth -- drift between documented and deployed state is unacceptable., • Manage Apple Business Manager, device lifecycle (ordering, provisioning, recovery), and automated onboarding/offboarding workflows, • Enforce macOS update policies and patch management across the fleet Identity & Access Management • Manage identity and access across the SaaS ecosystem including Google Workspace (with Context-Aware Access), 1Password, Microsoft Entra, GitHub, Slack, and other platforms, • Set up and integrate new systems with SSO (SAML, OIDC, OAuth 2.0), • Enforce account lifecycle hygiene: provisioning on day one, prompt suspension on departure, regular audits of authorized devices and access, • Maintain organizational systems for credential management -- vaults, naming conventions, cross-references Security & Compliance • Maintain SOC 2 compliance posture and manage compliance automation platforms (Vanta), • Respond to client security questionnaires and provide compliance documentation for engagements across government, defense, and enterprise sectors, • Manage endpoint detection and response (CrowdStrike Falcon), network canaries (Thinkst), email security (Material Security), and mobile device verification (iVerify), • Proactively maintain security posture through vulnerability scanning, configuration audits, and patch management, • Monitor for and respond to supply chain threats -- package manager attacks, extension supply chain risks, dependency vulnerabilities -- with real-time detection where possible, • Write and maintain security policies, runbooks, and documentation Cloud Infrastructure • Manage and rationalize cloud infrastructure across GCP and other providers -- understand what's running, why, what it costs, and whether it should still exist, • Maintain accurate inventory, eliminate waste, and enforce least-privilege access for service accounts and cloud IAM, • Develop reporting to monitor fleet health, compliance state, and infrastructure costs Automation & Tooling • Automate repetitive tasks across the company through scripting and custom tooling, • Build internal tools to improve employee self-service, • Maintain and extend workflow automation and internal tooling infrastructure, • Manage developer tooling governance: Claude API access, VS Code extension security, GitHub organization administration and Advanced Security, • Evaluate and implement new technologies to improve operational efficiency -- with rigorous vetting. In an era of AI-generated and AI-adjacent tooling, we hold ourselves to a higher standard for what enters our environment. Every tool, integration, and dependency must be evaluated for security posture before adoption. Documentation & Transparency • Document every configuration, script, and policy change in GitHub and public Slack channels. Anyone in the organization should be able to understand what is running on their machine at any given time., • Work visibly. Planned changes announced in advance, coverage gaps flagged early, status always obvious. Leadership should never have to ask what's happening in IT., • Maintain the IT scripts and configuration repository as the single source of truth for what is deployed across the fleet. Technical Support & Availability • Provide technical support and guidance to employees in a remote-first environment via Slack, • Provide coverage for critical issues outside standard business hours -- password resets, account lockouts, and urgent security events cannot always wait for Monday, • Review code contributions to IT repositories and provide meaningful technical feedback, • Identify security events and integrate alerting processes into Slack Why This Role Matters At most companies, IT security is a checkbox exercise. At Trail of Bits, our internal security posture is an extension of our reputation. Our employees audit critical infrastructure for the world's most targeted organizations -- they notice when their own company's systems fall short. Nation-state adversaries have real reasons to target a firm like ours. The IT Operations Engineer is the person who ensures that our internal systems are as resilient as the standards we set for our clients. When you do this well, 100 people across 14 countries work without friction, leadership never has to intervene in IT, and our own house is in order -- visibly, provably, and at all times. Experience • Significant experience in IT Operations, DevOps, or Systems Administration -- we care more about what you can demonstrate than how many years you've been doing it, • Strong background in endpoint management using MDM systems or open-source tools, • Previous experience as the primary or solo IT person at a company, • Experience inheriting and improving existing infrastructure -- not just greenfield builds Programming & Automation • Strong programming skills in Python and Bash, • Comfortable writing production-quality scripts and tools that scale, not just code that works, • Experience automating workflows and building internal tooling, • Able to review others' code and provide constructive, technically grounded feedback Endpoint & Platform Expertise • Expert-level macOS administration experience with deep familiarity with MDM, system configuration, and endpoint management, • Experience managing Windows and Linux devices Identity & Access Management • Experience with authentication and access control protocols including OAuth 2.0, SAML, FIDO/U2F, TOTP/HOTP, and other multi-factor authentication methods, • Experience with Google Workspace administration, 1Password or similar credential management, and identity providers (Entra or similar) Cloud Infrastructure • Experience managing cloud infrastructure on AWS, Azure, or GCP, • Demonstrated ability to audit, rationalize, and optimize cloud environments -- not just provision new resources Compliance & Security • SOC 2 compliance knowledge required, • Experience responding to client security questionnaires and providing compliance documentation, • Familiarity with NIST SP 800-171, NIST SP 800-53, CMMC, or FedRAMP is a plus, • Experience with vulnerability scanning and patch management processes, • Familiarity with zero-trust security architectures is a plus Communication & Organization • Excellent written communication skills -- you'll write documentation, runbooks, and security policies that others rely on, • Strong organizational skills and ability to manage multiple priorities independently, • Comfortable providing support and guidance to a remote, technical workforce, • Systems thinker: you diagnose root causes, not just symptoms, and build processes that prevent recurrence Nice to Have • Background working at a cybersecurity or security-focused organization, • Experience with infrastructure-as-code, • Experience inheriting and stabilizing IT environments during periods of organizational growth or transition, • Based in New York or on the East Coast, • Competitive salary and bonus opportunities commensurate with experience, • Our budgeted salary range for this role is $150,000 to $210,000 dependent upon applicable experience, • Comprehensive health insurance, • Equipment budget, including MacBook Pro and company-funded access to AI tooling, • Professional development, • Flexible PTO

About Proton Join Proton and build a better internet where privacy is the default Proton is one of Europe’s fastest growing scale-ups, serving more than 100 million users around the world. Since the launch of our first service, ___, in 2014 by scientists who met at CERN, Proton has grown into the first of its kind privacy-first ecosystem of services such as ___, ___ (encrypted file storage), ___ (encrypted password manager) and much more. Our mission is to build a more ethical and responsible alternative to Big Tech services, with a focus on end-to-end encryption, privacy, open-source and ease-of-use. Our user-first approach has helped Proton grow organically to serve millions of consumers and businesses around the world, from newsrooms, activists, and international organizations like The Guardian, The New York Times and the UN to authors, Nobel-prize winners, and movie characters. Proton is trusted and supported by over 100 million people who believe privacy and freedom online are worth protecting. Proton does not have venture capital investors, is profitable and self-sufficient, and today has over 600 employees representing over 40 nationalities. We're headquartered in Geneva, Switzerland, with additional offices in Zurich, London, Paris, Barcelona, Taipei, Skopje, Vilnius and Prague. As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies: we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas and your ambition to make it happen. The Role You will shape how Proton shows up in the world, not just as a product, but as a movement. You'll architect the systems, spaces, and experiences that turn curious users into committed advocates, and committed advocates into a global privacy fandom. This role blends community strategy, culture intuition, program design, content creation, and organic engagement. You’ll define how Proton builds belonging at scale, from a digital community hub to micro-communities, ambassador tiers, events, and real-world touchpoints. If you understand that community is not a channel but a force multiplier, and that belonging is built through design, storytelling, and human connection, this is your role. The Team This role is part of the Social & Community team at Proton - a small, high-impact group of 5 people that builds Proton’s brand the way modern cult brands do it: with a human voice, community-first engagement, and sharp, timely creative that people actually want to share. What makes the team special is our relentless ambition: we move fast, take principled stances when it matters, and pair rigorous performance thinking with internet instincts, earning the kind of audience feedback most brands never get (“,” “,” “”) or getting compared to ___. If you want to do career-defining work with a team that’s trusted to experiment, backed by a mission people care about, and measured on real impact, you’ll fit right in. Check out some of our 2025 highlights: ___, ___, ___, ___, ___. What you’ll do Craft the community blueprint: You’ll help design the foundation of Proton’s community ecosystem: • Architect the Proton Community Hub, Proton’s own space for discussion, feedback, education, and connection., • Build systems, frameworks, and rituals that scale belonging and participation., • Define how members join, contribute, get recognized, and stay engaged. Build & lead Proton’s ambassador program: You’ll create the next evolution of Proton’s ambassador experience: • Design ambassador journeys, contribution loops, rewards, and governance., • Source, onboard, activate, and nurture ambassadors who passionately represent Proton online and IRL., • Work with marketing, social, and product to connect ambassadors to brand and product moments. Grow micro-communities across platforms: You’ll steward Proton’s presence in spaces where communities already live: • Reddit, Discord, Telegram, Matrix, LinkedIn groups, and emerging platforms., • Foster real conversations, create rituals, and shape touchpoints that feel human., • Identify community needs early and be the connective tissue between users and internal teams. Guard the health & safety of Proton’s brand reputation: You’ll protect the integrity of the Proton brand and community: • Monitor sentiment, guide crisis responses, and ensure brand safety., • Set clear policies, moderation standards, and community guidelines., • Partner with product and engineering teams to turn insights into roadmap input. Job Requirements • 7+ years in community management, ambassador programs, or developer relationships building, • Proven communication and copywriting experience, • Proven experience building community hubs or ambassador programs from the ground up, • Experience facilitating IRL user communities or event-driven community activation, • Exceptional communication skills; able to motivate, inspire, and mobilize groups, • Comfortable working autonomously and owning complex cross-functional programs, • Based in the US and familiar with US online culture Bonus points for • Experience with developer relations and community building at large-scale companies., • Strong familiarity with and passion for open-source ecosystems, privacy, security, or internet culture, • Experience with community tools (Discourse, Dev., Guild, Orbit, Commsor, Common Room, etc.) Why Proton • Work with the best: Hiring at Proton is extremely selective. We believe that small teams with exceptional talent will always outperform larger teams with more bureaucracy. Build quickly with smart people from some of the world’s top universities and organisations who are here because they want to get things done., • Grow with us: As one of Europe’s fastest growing tech companies, we provide opportunities for rapid career advancement. We prefer to promote from within whenever possible., • Do work that matters: Proton’s services are at the forefront of defending freedom and democracy around the world, and our work helps save the lives of journalists and activists working on the front lines., • Collaboration-First Flexible Work: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office., • Be part of a movement: Proton is not just world-class products and services; we are also leaders of a broader community-driven movement advancing a more socially responsible way of doing business online. Whether it’s through maintaining the core open-source libraries used by thousands of other businesses or providing financial/technological support to aligned organisations, your work will have an outsized impact on the world. Read more about our impact___., • Benefits: in addition to flexible working hours and career growth support, Proton offers other benefits such as global and department team-buildings, office parties and celebrations, transport and gym allowances, free breakfast and lunch at the office (and dinner when needed) along with a supportive, tight-knit in-person office culture., • Stock options: All team members are also shareholders and you get stock options when you join us, with the opportunity to gain outsized financial rewards for our success together. Check our social media to learn more about Proton: , ___, ___ Our commitment to diversity and inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate privacy notice When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its ___. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at ___. Proton does not accept unsolicited CVs from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit ___. #LI-Onsite

About Bryant Park Consulting: Bryant Park Consulting is a leading Oracle | NetSuite consulting firm dedicated to helping businesses achieve their goals through successful ERP implementations and optimizations. We are a team of experienced consultants passionate about delivering exceptional client service and driving digital transformation. At Bryant Park Consulting, we foster a collaborative and supportive environment where our employees can thrive and grow professionally. What you will do As an Engagement Manager, Enterprise Application Integration, you will report to the Practice Manager of Enterprise Application Integration and be responsible for playing a critical role in supporting the continuous improvement of the products and services we provide to our clients. Client stakeholders and other consultants on the team will look up to you for technical leadership and systems architecture advisory based on your extensive Enterprise Application Integration NetSuite and business systems transformation experience. • Be proactive and serve as the Client's advocate during engagements, • Hands on design, development, deployment and maintenance of integration processes between applications across cloud and/or on premise using Dell Boomi platform or Celigo Platform, • Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team, • Lead technical discovery and requirements gathering workshops, • Translate complex business requirements and processes into technical designs, • Develop wireframe and schematic diagrams to support technical requirements gathering and design, • Maximize team performance through an effective team approach that increases productivity and job satisfaction., • Provide development team with EAI technical subject matter expertise and work with team (Architects, other Tech Leads and Systems Analysts) to ensure development activities are aligned with scope, schedule, priority and business objectives, • Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client., • Mentor, develop, and proactively support practice capabilities per market demand, • Support recruiting and onboarding of new employees and development of leaders Qualifications • 7+ years’ experience architecting, implementing, and deploying cloud-based solutions at the enterprise level, • 4+ years of experience focused on engagement–based consulting experience or equivalent industry experience, 8+ full life cycle implementations, • Strong project management and technical experience in large-scale projects, • Strong knowledge across all enterprise applications and integration, • Expertise in cloud applications such as NetSuite, Salesforce, Amazon, Google, Magento, Shopify, and more, • Previous experience with sales and organic business development, • Demonstrated professional growth and the proven ability to work cross-functionally, • Extensive experience with managing people, including mentoring and leadership skills, • Background in full stack software engineering and agile delivery, • Expert business operations experience (RFP, SOW, margins, utilization), • Outstanding verbal and written communication skills to audiences of all levels including client facing skills Desirable • NetSuite Certifications highly preferred, • MBA, Masters, or other advanced degrees, • Experience with legacy technologies like FTP, ACH, Fixed width, and EDI are a plus, • Experience with Celigo integrator.io, Dell Boomi, Mulesoft , Jitterbit, and others Salary Range: $180,000 to $190,000 In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. Putting Our People First From Day One From the founding of Bryant Park Consulting, we committed to putting people first and offering variety, fulfillment, and balance. You will have the opportunity to work with the world's top companies and business leaders, keep up with the latest technology, and flex your skills across industries and disciplines. You will also be encouraged to engage with your community and nature. We attract and retain the best in the business - people from industry, consulting, agencies, startups, nonprofits, and the public sector - all drawn to building a career that's both exciting and sustainable. • Feed Your Curiosity - Foster technical and industry expertise, and grow as a leader. Knowledge management and professional development are held in highest regard, we offer and sponsor flexible learning options on topics from Project Management to Web Development, and we pay for certifications with top programs., • Cultivate Well Being - Thrive holistically with a robust and personalized set of benefits and company resources to support your emotional, mental, financial, physical, and social well-being. Celebrate with your team or explore interests with other team members, from book clubs to speaking events and annual retreats., • Choose Your Career - There is no pressure to go ‘up-or-out’ and welcome you to build a career that gets you excited about coming to work every day - whether that’s as an individual contributor or a team manager. Performance is evaluated fairly and regularly and as the organization grows we expect you and your career to grow with us., • Comprehensive Benefits - We provide best-in-class benefits for employees including 401k with Company match up to 6%, United Health Plan, as well as Dental, Vision, Life Insurance and Accidental Death and Dismemberment, and more. We also encourage and reimburse for costs of approved training, continuing education, skills development, and professional certification programs and exams to help further your career development. Bryant Park Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This position will be based remotely in the United States. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & Tactical Key Responsibilities of the Salesforce Product Manager: • Understand Palmetto’s business processes and organizational priorities, • Proactively engage with stakeholders regularly to understand their evolving needs, • Manages technical SFDC lead and delivery team, • Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s), • Develop, maintain, and communicate the Salesforce product’s vision and roadmap, • Establish and track progress against evolving business initiatives for the Salesforce team, • Manage, prioritize, and refine User Stories for the Salesforce product backlog, • Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems, • Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team, • Lead solutioning conversations and technologies for products that live within or touch the Salesforce system, • Facilitate daily standups with the Salesforce development team, • Engage with business stakeholders and end-users to resolve impediments to Product development as they arise, • Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases, • Align with other Palmetto Product Owners when needed to maintain cross-product alignment, • Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs, • Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications • 3+ years of experience at a technology company or consulting firm, • 5+ years of experience working in an Agile development environment and participating in Agile ceremonies, • Ability to manage many competing priorities and complex projects, • Salesforce certifications highly preferred (consultant, administrator, etc.), • 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other), • Experience translating business needs into strong user stories/requirements for new product features, • Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce, • Excellent organizational and project management skills; can manage priorities and dependencies across teams, • Excellent communication skills with experience translating technical concepts to non-technical audiences, • Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals, • Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service., • Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:, • Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers., • Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts., • Rituals: We create practices that keep us disciplined in the pursuit of our goals, • Longevity: We build for the future, • Happiness: We encourage employees to focus on their well being, • Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ___

Overview Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients As we expand, we’re seeking a detail-oriented and proactive Bookkeeper to support our financial operations and help us scale efficiently. This position will report to the Senior Accounting Manager. Key Responsibilities • Maintain accurate and timely records of accounts payable, accounts receivable, and general ledger entries Timely customer invoicing, and oversee collections • Manage vendor and credit card payments, • Reconcile bank, credit card, and merchant accounts monthly, • Prepare and review monthly financial statements, job cost reports, and cash flow forecasts, • Monitor inventory, COGS, and project profitability, • Support accurate and compliant revenue recognition in accordance with ASC 606, based on project milestones and service delivery, • Track deferred revenue and ensure proper timing of income recognition for multi-phase installations, • Manage 1099 Tax Filings, • Ensure systems are aligned and reconciled between QuickBooks Online, NetSuite, and project management tools, • Coordinate with leadership to manage budgeting and forecasting, • Ensure proper sales tax tracking and filing for multiple jurisdictions, • Support inventory and cost of goods sold tracking, • Ensure integration and accuracy across QuickBooks Online, NetSuite, and CRM/inventory systems, • Support the local San Carlos branch with office administrations tasks Qualifications • 3+ years of experience in accounting or bookkeeping, preferably in a service-based or technology/installation business, • Proficiency in QuickBooks Online is required, • Experience with NetSuite is highly preferred, • Solid understanding of GAAP accounting principles, • Familiarity with job costing, inventory, and project-based accounting, • Strong attention to detail and organizational skills, • Proficient in Excel and other cloud-based tools (Google Workspace, Dropbox, etc.), • Ability to work independently, manage multiple priorities, and meet deadlines, • Excellent communication skills and ability to work cross-functionally Work Environment & Expectations • This is a hybrid role based in San Carlos, CA, • In-office presence required 3 days per week for collaboration, vendor coordination, and documentation management, • Remaining time can be remote/flexible What We Offer • Competitive salary (commensurate with experience), • Flexible work schedule with hybrid flexibility, • Opportunity to join a growing business in the smart tech industry, • Supportive, entrepreneurial team environment, • Exposure to innovative technologies and integration workflows Additional Information We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed ___. If you receive a suspicious offer, ___ Flexible work from home options available. Compensation: $70,000.00 - $90,000.00 per year Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians! We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate. We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, ___

DF Booking Recruitment Services Job Type: Remote (Work-from-Home) Location: Global (With a strong preference for candidates from the Philippines and other outsourcing-friendly regions) About DF Booking Recruitment Services DF Booking Recruitment Services is a global staffing and outsourcing agency committed to connecting world-class virtual assistants with businesses and entrepreneurs across various industries. Our goal is to build a trusted talent pool of highly skilled professionals who are ready to support our international recruitment partners as opportunities arise. We are currently recruiting Virtual Assistants of all specialties to join our talent pool for ongoing placements. This job post is a generalized description meant to pre-qualify candidates for different roles. Each opportunity will have unique requirements, and qualified candidates will be contacted accordingly when a matching role becomes available. Depending on the role, your responsibilities may include but are not limited to: ️ Administrative Virtual Assistant * Calendar & email management * Data entry & CRM maintenance * Travel arrangements & meeting scheduling * Document preparation & transcription Customer Support Assistant * Handling inbound and outbound customer queries * Live chat or email support * Ticket management systems (e.g., Zendesk, Freshdesk) Social Media Virtual Assistant * Content creation & scheduling * Community management * Social media analytics & reporting * Engagement & comment moderation E-commerce Virtual Assistant * Order processing & fulfillment * Product listings on platforms like Shopify, Amazon, Etsy * Inventory tracking * Customer order inquiries Sales and Lead Generation Assistant * Cold outreach via email or LinkedIn * Lead qualification & database management * CRM updates * Appointment setting Marketing Virtual Assistant * Email marketing campaigns (Mailchimp, Klaviyo) * SEO optimization * Blog writing & content marketing * Google Ads & Facebook Ads support Bookkeeping Virtual Assistant * Accounts payable/receivable tracking * Invoicing & payment follow-ups * Bank reconciliation * Use of tools like QuickBooks, Xero Medical/Healthcare Virtual Assistant * Scheduling patient appointments * Insurance claims follow-up * Medical billing support * EMR data entry * High-speed, reliable internet connection * Quiet home-based work environment * Laptop or desktop with updated software * Strong verbal and written English communication skills * Ability to work independently and meet deadlines * Previous experience in a remote or office-based professional role is an advantage * Willingness to learn and adapt to various client tools or platforms * High attention to detail * Problem-solving mindset * Tech-savvy and willing to learn new tools * Organized and deadline-driven * Empathetic and customer-focused * Professional and proactive communicator * This job post is intended for continuous recruitment and building a ready-to-go virtual assistant talent pool. * All roles are remote and project-based or full-time, depending on client needs. * DF Booking Recruitment Services places virtual assistants exclusively through our global partner companies and clients. * Every job opportunity will come with specific instructions, expectations, and job details. You will be contacted when your profile matches an open role. If you're passionate about working remotely, eager to provide outstanding service, and want to be part of an elite group of virtual professionals, we want to hear from you! Click Apply to submit your resume and indicate your areas of specialization. Join our global virtual assistant community and be ready for your next remote career breakthrough with DF Booking Recruitment Services!

Job Locations US-CA-El Segundo ID 2025-1807 Category Systems Engineer Required Security Clearance TS/SCI (SSBI) Type Full-Time Stellar Solutions, a nationally recognized "Great Place To Work", has exciting opportunities providing Engineering solutions for innovative new-entrant space companies, as well as established space systems manufacturers, commercial space system operators and service providers, and other industry stakeholders including investors. At Stellar Solutions, we offer talented, energetic, and immediately productive resources to satisfy our customers' critical needs in systems engineering and integration, mission operations, program management and strategic planning. We are a leading service and expertise provider for high-tech commercial ventures, spanning communications, earth observation and remote sensing systems and data products, to the infrastructures that support earth orbiting and beyond earth orbit businesses. Stellar Solutions has an opportunity for an Acquisition Support Specialist to support the US Space Force (USSF) in developing and deploying warfighter capabilities within the Program Executive Office's Space Domain Awareness and Combat Power portfolio in El Segundo, California. This team provides systems acquisition and program management support on various capability development programs that are intended to protect and defend the Nation's most valuable space assets. Our team is at the forefront of the advising and assisting the Government throughout the full lifecycle of systems acquisition processes that enable in most instances, rapid fielding to meet warfighter needs. In this position you will: Provide expert advice to the Program Manager and Senior Space Force Leadership regarding acquisition strategies, contracting, budgeting, and execution and draft the necessary documentation (ESIS, ASP, ASD, J&A, Source Selection Strategy, etc.) • Provide Acquisition assistance to technical personnel involved in development of statement of work or data deliverable requirements for variety of pre-award and/or post-award procurement actions (e.g., SOW, CDRLs, Incentive Plans, etc.), • Assist with contract negotiation, price reasonableness determination, administration, and termination procedures, • Assist the contracting office in preparing contract modifications and supporting documentation for actions such as funding, award fee, period of performance extensions, and admin modifications, • Develop and coordinate overarching program planning and execution documents as prescribed by/tailored from DoDI 5000.02, and relevant DoD, AF, and Space Systems Command policies, • Draft technical evaluations and function as an advisor in source selections, • Provide technical and programmatic assessments of contractor designs and milestone reviews to assess progress, risks and issues, and the ability to achieve mission requirements, • Bachelors degree and minimum of 14 years of related experience (4 years of additional experience may be used in lieu of degree) with:, • Contracting regulations and procurement procedures, • Department of Defense Major Capability Acquisition System process, • Joint Capabilities Integration and Development System process, • Planning, Programing, Budget and Execution process, • Must have an in-scope security background investigation (TS or SSBI), adjudicated for SCI eligibility and enrolled in the Continuous Evaluation program (if applicable), • Professional certification (e.g., PMI PMP), • Experience within the National Security Space domain, • Experience working in development environment and, or U.S. Government weapons system program office Security Clearance & Other Requirements: • Must have an in-scope security background investigation (TS or SSBI), adjudicated for SCI eligibility and enrolled in the Continuous Evaluation program (if applicable), • Must be willing to be nominated for access to Sensitive Compartment Information and Special Access Programs and willing to consent to a Polygraph examination, • This position is full-time, on site in El Segundo, CA Compensation: The typical salary range for this position is USD $125,000 - $165,000 per year. Individual pay is determined by many factors including work location, job-related skills, experience, and relevant education or training. In addition to salary, this position is also eligible for a discretionary annual performance bonus, retirement plan and other benefits. Deliverables will be in the format of reports, briefings, spreadsheets, or other documents as directed by the Government, using government approved and/or mandated systems/software and processes governed by guidance/instructions/policy or direction.

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers, thought leaders, and innovators. Join us and take your place in space. The Enterprise Effects Division (EED) drives integration of Aerospace's strategic capabilities across the national space enterprise. The divisionleveragesa broad array of engineering disciplines against a dynamic portfolio of programs, customers, and national challenges. EED spans the capability lifecycle from concept and architecture design to performance assessment to application of space-enabled mission effects. The Cross-Mission Effectiveness Department (CMED) in the Integrated Performance Subdivision leads integration and application of modeling and simulation capabilities and modern analysis workflows to support end-to-end effects chain analysis and space and space-enabled campaign modeling.As a member ofCMED, you willprovidetechnical capabilities to support our customers in modeling, simulation, and analysis (MS&A) of space, air, and ground-based systems of systems to investigate architecture and concept of operations (CONOPS) performance in nominal and contested operating environments. MS&A focus areas include agent-based modeling, red vs blue simulations, militaryutilityand capability drawdown,killchaineffectiveness, enterprise architecture resiliency, and command and control (C2) evaluation. We support a variety of customers with diverse program portfolios, and we are looking for curious and innovative teammates to help us address our customers' hardest problems! Work Model: Thisis afull-time, 100%onsitepositionlocatedineitherEl Segundo, CA, Colorado Springs, CO, or Chantilly, VA. WhatYou'llBe Doing * Advancing our software solutionsfor modeling and simulation applications * Leveraging modern tech stackand enforcing best practices in modern software development and maintainability * Assistingin convertingprogrammatic requirements into actionable work * Work closely with our cross-missionfocused program offices and customers to translate their program needs into modeling, simulation, and analysis tasks. * Develop and present briefings and reports for program offices and customers. * Traveloccasionally asrequired. What You Need to be Successful-Member of TechnicalStaff-Signal & Image Processing and Modeling & Simulation Engineering MinimumRequirements: * Bachelor'sor advanced degree from an accredited program in computer science,electrical engineering, optical engineering,physics,mathematics,or related field * Twoor more years of experience inmodernsoftwaredevelopmentusing a systems software language * ProficiencyinC++, preferably in C++20 * Comfortable working with and following a large code base in C++ * Experience with Python * Experience in modeling and simulation * Experience in at least one of the following:optics, beam control,filtering, multi-in tracking,tasking, mission management, data transport, C2 processes, SIGINT system modeling, kill chain analysis, orbit determination * Ability to work both independently and cooperatively within a team and manage multiple simultaneous tasks * Demonstrated strong work ethic, self-motivation, and willingness to take initiative * Excellent written and verbal communication skills * A bias for action and the ability toidentifyshortcomings and addressthem with initiative * This position requires ability to obtain andmaintaina Top Secret/SCI security clearance, which is issued by the US government. U.S citizenship isrequiredto obtain a security clearance. How You Can Stand Out It would be impressive if youhaveone or more of these: * AMastersdegree in applicable STEM areas or other relevant disciplines. * Proficiencywith the Advanced Framework for Simulation, Integration, and Modeling (AFSIM). * Demonstrated strength in sensor-and architecture-levelsimulationsandmission performance assessments. * Knowledge of Intelligence Community, U.S. Department of Defense, and Department of the Air Force business practices and programs. * Current Top Secret/SCIClearancewithpolygraph, and special programs access. We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. The grade-based pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skills. (Min - Max) $95,200.00 - $142,800.00 Pay Basis: Annual Leadership Competencies Our leadership philosophy is simple: every employee, regardless of level and role, can demonstrate leadership. At Aerospace, our commitment is our people. To cultivate our talent and ensure that we have a strong pipeline of future leaders, we want individuals who: • Operate Strategically, • Lead Change, • Engage with Impact, • Foster Innovation, • Deliver Results Ways We Reward Our Employees During your interview process, our team will provide details of our industry-leading benefits. Benefits vary and are applicable based on Job Type. A few highlights include: * Comprehensive health care and wellness plans * Paid holidays, sick time, and vacation * Standard and alternate work schedules, including telework options * 401(k) Plan - Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hire * Flexible spending accounts * Variable pay program for exceptional contributions * Relocation assistance * Professional growth and development programs to help advance your career * Education assistance programs * An inclusive work environment built on teamwork, flexibility, and respect We are all unique, from various backgrounds and all walks of life, yet one thing bonds all of us to each other-the belief that we can make a difference. This core belief empowers us to do our best work at The Aerospace Corporation. Equal Opportunity Commitment The Aerospace Corporation is an equalopportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color,religion,geneticinformation, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law. If you're an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at 310.336.5432 or by emailat .You can also review Know Your Rights: Workplace Discrimination is Illegal.

Job Locations US-CA-El Segundo ID 2026-1923 Category Systems Engineer Required Security Clearance Secret (SBI) Type Full-Time Stellar Solutions, a nationally recognized "Great Place To Work", has exciting opportunities providing Engineering solutions for innovative new-entrant space companies, as well as established space systems manufacturers, commercial space system operators and service providers, and other industry stakeholders including investors. At Stellar Solutions, we offer talented, energetic, and immediately productive resources to satisfy our customers' critical needs in systems engineering and integration, mission operations, program management and strategic planning. We are a leading service and expertise provider for high-tech commercial ventures, spanning communications, earth observation and remote sensing systems and data products, to the infrastructures that support earth orbiting and beyond earth orbit businesses. Stellar Solutions supports SSC/GSIS with systems engineering and integration for space, ground, and user segments. Serve as a senior integration engineer enabling end-to-end technical definition, risk management, and milestone execution for DoD space and ground programs. Perform systems engineering/integration across multi-contractor teams * Support program reviews (SRR/SDR/SFR, PDR, CDR, MRR, TRR, FCA/PCA) * Execute risk management processes; develop/track risks, issues, opportunities, and handling plans * Apply MBSE/digital engineering to manage definitions and baselines. * Prepare decision briefings and integration plans; coordinate cross-functional activities * Communicate status and issues clearly; work independently and collaboratively in a fast-paced environment Required Qualifications: * 12+ years in SE/Integration on DoD satellite or ground systems * 5+ years supporting formal space/DoD reviews (as listed above) * 2+ years performing program risk management on space-related systems (ground/software/hardware) * MBSE/digital engineering experience for baseline management * Strong written/oral communication; self-starter with mission focus * Bachelor's in Engineering, Math, Physics, or CS Desired Qualifications: * 2+ years in MILSATCOM mission area and/or space acquisition * Agile software program experience; Confluence/Jira; software factory/DevSecOps familiarity * Top Secret clearance; Master's degree * Agile certifications (CSM, CPO, PMI-ACP, ICP); INCOSE (ASEP/CSEP/ESEP) Tools & Collaboration: This position is located in El Segundo, CA * Travel: Up to 25% Compensation: The typical salary range for this position is USD $145,000 - $185,000 per year. Individual pay is determined by many factors including work location, job-related skills, experience, and relevant education or training. This position is also eligible for a discretionary annual performance bonus, retirement plan and other benefits (all in addition to salary). Deliverables will be in the format of reports, briefings, spreadsheets, or other documents as directed by the Government, using government approved and/or mandated systems/software and processes governed by guidance/instructions/policy or direction.

• Job Identification 116941, • Job Category Operations, • Posting Date 04/08/2026, 12:00 AM, • Locations 630 E Lambert Rd., Brea, CA, 92821, US (On-site), • Job Schedule Full time Target Compensation: $45/hr plus eligibility for annual bonuses. Position Overview: The Tool Maker operates all departmental machine tools and provides machine shop service, expertise, and capability to the entire manufacturing operation.' Lays out work to be done.' Constructs, alters, or repairs a wide variety of standard and non-standard developmental and experimental tools, dies, jigs, fixtures, gauges, etc. to close tolerances and exacting set ups. Produces most production dies for cold heading machines. Key Responsibilities: ' Independently performs the job of Tool Maker in its entirety, operating all of the following typical department, machines and any specialty machines as assigned. ' Experience working with Lathes: surface grinder, honing machine, hydraulic press ' Obtain instructions, sketches, drawings, etc. from leadperson /foreman. ' Obtains raw material from department stock. ' Sets up any department machine as needed to produce the work as directed, very exactly and must hold very close tolerance. ' Replaces or re-sharpens cutting tools as required. ' Maintains machine and workplace area in a neat and orderly condition on a daily basis, and performs a general machine and work area cleanup once a week. Keeps machine free of chips. Makes out time, production, and quality reports as required. , Basic Qualifications • High school diploma or GED., • 5-10 years of related experience working as a Tool Maker with Carbide. Experience in L&D in a manufacturing setting. , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email , Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

• Job Identification 116019, • Job Category Operations, • Posting Date 03/03/2026, 05:33 PM, • Locations 800 S State College, Fullerton, CA, 92831, US (On-site), • Job Schedule Full time, • Remote Work Schedule Availability? None Essential Duties and Responsibilities: • With minimum assistance from Lead, the operator will perform all standard set up within standard time on router; operating, troubleshooting, and machine service as required., • Adjust machining parts, tooling, including sharpening tools on surface grinders or pedestal grinders., • Set-up and operation of equipment ., • Responsible for producing and maintaining high level quality parts per print specifications., • Work with various types of material such as Titanium, Aluminum, and other stainless steel., • Perform first piece verification process per part print as required., • Run multiple machines as required which maintaining high quality parts, efficiency, and productivity per standard time on router., • Perform Preventative Maintenance per daily schedule., • Take initiative to perform daily 5S in assigned area and machinery., • Active involvement in autonomous maintenance and process improvements initiatives., • Understand and perform statistical process control., • Perform other duties as assigned to meet facility goals., • High school diploma or GED., • 2-years' experience operating machinery., • Must be able to lift/move 30 lbs. (may not exceed per EHS policies), • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form., • Ability to deal with problems involving several concrete variables in standardized situations., • Fastener/aerospace manufacturing experience The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. Howmet Aerospace curates a strong working environment through opportunities for career progression, community engagement activities, and flexible schedules contingent upon role and location. The salary range for this position is $18.82- $31.43 , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email , Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

• Job Identification 116922, • Job Category Operations, • Posting Date 04/08/2026, 12:00 AM, • Locations 630 E Lambert Rd., Brea, CA, 92821, US (On-site), • Job Schedule Full time Key Responsibilities: ' Operates all departmental machine tools and provides machine shop service, expertise, and capability to the entire manufacturing operation.' ' Constructs, alters, or repairs a wide variety of standard and non-standard developmental and experimental tools, dies, jigs, fixtures, gauges, etc. to close tolerances and exacting set ups. ' Produces most production dies for cold heading machines. ' Independently performs the job of Tool Maker in its entirety, operating all of the following typical department, machines and any specialty machines as assigned: Lathes, Surface Grinder, Honing Machine, Hydraulic Press ' Obtain instructions, sketches, drawings, etc. from leadperson /foreman. ' Obtains raw material from department stock. ' Sets up any department machine as needed to produce the work as directed, very exactly and must hold very close tolerance. ' Replaces or re-sharpens cutting tools as required. ' Maintains machine and workplace area in a neat and orderly condition on a daily basis, and performs a general machine and work area cleanup once a week. ' Keeps machine free of chips. Makes out time, production, and quality reports as required. , Basic Qualifications: , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email , Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

• Job Identification 116980, • Job Category Finance, • Posting Date 04/08/2026, 12:00 AM, • Locations 630 E Lambert Rd., Brea, CA, 92821, US (On-site), • Job Schedule Full time As Assistant Controller, you'll be part of our Industrial Finance Controllership team working as an on-site employee at our Brea, CA location. Key Responsibilities: ' Serve as a key member of both the finance and plant leadership teams, acting as a strategic partner to drive business results across our Brea, California manufacturing facility. ' Collaborate closely with site leadership to influence operational decisions, drive continuous improvement, and ensure the financial health of multiple P&Ls within a dynamic environment featuring fully internalized engineering, testing, and production. ' Reporting to the CAM Fasteners Controller, you will lead site cost accounting activities and' provide the analytical insights and business partnership needed to achieve plant objectives. ' Catalyst for operational excellence, working alongside plant leadership to identify opportunities, solve problems, and deliver results. ' This role is designed for a collaborative leader who excels at translating financial data into action, supporting the CAM Fasteners Controller and leadership team in achieving both operational and financial goals. Strategic Business Partnership ' Operational Collaboration: Serve as a proactive member of the plant leadership team, providing financial insights and business counsel to support daily operations and long-term initiatives. ' Decision Support: Partner with site leaders to analyze business cases, model scenarios, and evaluate investments, ensuring data-driven decisions that enhance plant performance. ' Performance Visibility: Develop and deliver clear, actionable reporting that empowers the leadership team to understand key drivers, track progress, and achieve plant targets. ' Continuous Improvement: Champion process excellence by standardizing and improving business processes, eliminating waste, and boosting data reliability across functions. Cost Accounting & Financial Leadership ' Cost Development & Maintenance: Lead all standard costing activities, including annual cost roll, labor/overhead rates, and BOM/routing audits, in partnership with operations and engineering. ' Variance Analysis: Own daily/weekly variance tracking, delivering insights on PPV, labor efficiency, and volume variances to inform operational decisions. ' New Product Costing: Collaborate with engineering and operations teams to provide pro-forma cost estimates and margin analysis for new projects and bids. Financial Governance & Risk Management ' Controllership Partnership: Support accurate financial statements for multiple P&Ls, ensuring compliance and alignment with business objectives. Support the controller in all planning, budgeting, and forecasting activities as needed ' Reporting & Compliance: Lead month-end/quarterly closing, support SOX compliance, and continuously improve internal controls. Risk Mitigation: Work with the Controller and plant leadership to identify and address potential risks, supporting a strong control environment. , Basic Qualifications • Bachelor's degree in Accounting, Finance, or related field., • 7-10 years in a manufacturing environment, with proven experience as a business partner to operations and leadership teams., • ERP (JD Edwards, HFM), advanced Excel, BI tools (Power BI), P&L ownership., • Collaborative, influential partner able to align finance and operations, drive cross-functional initiatives, and deliver results., • High integrity, continuous improvement mindset, service-oriented approach, and strong communication skills., • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Salary Range: ' The base pay range for this position in California is $85,400.00 - $137,540.00/year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email , Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

Sr Dir, Strategy & Delivery - Hepatology, Immunology and GI (US - Home Based) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Provides oversight for all assigned projects to ensure study launch, conduct and closeout occur according to the Customer's and company's contractual agreement. Ensures studies progress according to internal and Customer quality standards, SOPs, GCPs and ICH guidelines to fulfill all federal and local regulations. • Forecasts, prioritizes and directs staff to achieve on-time sponsor deliverables with quality and in accordance with contracted scope and Customer expectations, • Collaborates with Therapeutic Strategy and Innovation team to provide operational input in support of proposal development and pricing-including the proposed operational strategy, • Drives preparation and facilitation of bid defense meetings in collaboration with Therapeutic Strategy and Innovation team and Business Development, • Provides oversight to project management teams in driving management of financial aspects of assigned projects-i.e., executed contracts, CNFs, change orders, forecasting, invoicing, etc., • Actively mentors junior project delivery oversight staff in leadership skills, customer management skills, project management skills, Trusted Process compliance, and for project specific tasks., • As necessary, troubleshoots difficulties which may arise in project conduct between the company and Customer and manages escalations appropriately. Facilitates team building and communication. Acts as a liaison and facilitator between other functional areas for overall operational issues., • Develops and maintains knowledge of evolving trends related to therapeutic area, competitive landscape (e.g., standard of care) and drug development trends, • Provides support to teams in regularly and comprehensively assessing and mitigating risks on their projects to assure patient safety, data integrity and quality project delivery., • Participates in corporate initiatives and/or represents Project Management in regional or business activities. Serves at subject matter expert in support of and may provide training on CSO Consortia Model., • Participates in the project Risk Review meeting process., • Liaises with Project Sponsors and teams to promote optimized application of project management disciplines and approaches within a fast-paced, high-tech environment, • Shares lessons learned and best practices across programs, building relationships with key stakeholder's cross-functionally, across all levels, • Supports Change Management, including adjustments based on emerging business or technical opportunities and challenges, • Maintains senior management-level relationships with Customers via routine meetings (e.g., 1:1's with counterparts), governance meetings and other forums Client Management & Business Development:, • Act as the senior executive operational leader and strategic partner for assigned clients, fostering long-term partnerships and growth., • Lead executive client engagements, ensuring alignment of organizational solutions with client needs., • Establish and maintain governance structures to enable seamless client communications and escalations., • Present and position Syneos Health as a trusted strategic partner, driving innovation and growth., • Lead high-stakes proposal development and strategic bid defenses for significant business opportunities., • Collaborate with business development to identify and convert new strategic opportunities. Outcomes: • Strengthened executive client relationships and increased client retention., • Expansion of strategic partnerships and significant growth in new business opportunities., • Consistent achievement of superior client feedback., • Project Delivery (Operational and Strategic Project Management):, • Lead the strategy, planning, and execution of a complex and diverse portfolio of clinical research projects., • Oversee high-impact risk reviews, financial assessments, and strategic delivery checkpoint meetings., • Utilize data-driven insights to identify risks and opportunities and develop mitigation strategies., • Provide executive mentorship to project leaders, driving operational excellence and strategic thinking. Outcomes: • Delivery of complex, high-value projects on time, within budget, and to high-quality standards., • Advanced risk mitigation strategies and enhanced portfolio performance., • Increased organizational capability through effective executive mentorship., • Financial Stewardship (Budgeting, Forecasting, and Resource Management):, • Maintain accountability for the financial health of a broader and more complex project portfolio., • Lead financial strategies to optimize resource allocation, profitability, and budget adherence., • Proactively negotiate strategic change orders and manage out-of-scope activities., • Ensure financial strategies align with long-term organizational goals. Outcomes: • Enhanced financial performance and profitability across the portfolio., • Accurate and insightful financial forecasting., • Effective management of scope changes with minimal exposure. Leadership & Team Development: • Inspire and lead a culture of collaboration, innovation, and accountability., • Develop and mentor senior project leaders, fostering a pipeline of future executive talent., • Provide strategic guidance and feedback to drive continuous improvement and innovation., • Champion diversity, equity, and inclusion within project teams. Outcomes: • High engagement and retention of senior project talent., • Increased organizational capability through leadership development., • Positive recognition from cross-functional leaders and stakeholders. Quality & Compliance: • Lead by example in driving a culture of quality and compliance., • Ensure data-driven risk management and proactive quality initiatives., • Collaborate with senior stakeholders to resolve systemic quality issues. Outcomes:, • Proactive risk mitigation and compliance with critical milestones., • Effective resolution of quality improvement and corrective actions., • Strategic Initiatives and Innovation:, • Lead and influence high-impact corporate and departmental initiatives., • Provide thought leadership to align GPM strategies with broader organizational goals., • Drive innovation and operational excellence in project delivery., • Champion and guide change management efforts across systems and processes. Outcomes: • Successful implementation of strategic initiatives., • Enhanced organizational innovation and system adoption. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $161,300.00 - $306,500.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job DescriptionPOSITION OVERVIEW This is a coaching centered role where you will deliver high quality small group personal training sessions and create a world class member experience. You will be a key part of the studio environment, building strong relationships with members and reinforcing the systems that drive results. This position is ideal for a skilled coach who wants to grow professionally. As the studio expands, strong performers will have opportunities to take on additional responsibilities and be considered for future leadership development. COMPENSATION Status: Part time, hourly Hourly Rate: (Approximately $25 to $45 per hour) Benefits: • Complimentary Use of Studio for You & 1 Guest/Family, • CPT & CPR Recertification Allowance - every 2 years, • Retail discounts, • Ongoing professional development 1. CORE RESPONSIBILITIES = COACHING • Deliver high quality, safe, motivating small group training sessions, • Modify movements for members with varying ability levels, • Maintain strong presence, consistent cueing, and professional energy, • Uphold Alloy’s coaching and programming standards in every session 2. Member Experience Support • Build strong relationships with members before and after sessions, • Support studio events, challenges, and community building programs, • Conduct member check ins and accountability touchpoints as assigned, • Contribute to a positive, supportive, results driven environment 3. Community Engagement • Provide friendly, helpful communication to members and visitors in line with our service standards, • Strengthen connections with the local community through positive interaction and presence, • Represent the studio at community events, wellness activities, and brand partnership opportunities 4. Studio Support • Maintain a clean, organized, and safe training environment, • Ensure equipment is prepared and reset for every session, • Follow established studio systems and procedures, • Nationally recognized personal training certification, • 2 to 5 years coaching experience (small group preferred), • Strong technical knowledge of movement, cueing, and exercise progression, • Ability to work confidently with clients ages 40 to 75, • Excellent communication and relationship building skills, • Morning and weekend availability If you want to build your career in a coaching focused, growth oriented environment, we would love to meet you. Please email your resume to Powered by JazzHR HeEyn1uJUz

Job Description Company Overview Kett Engineering is a well-established company with over 60 years of experience in the automotive testing industry. We specialize in supporting vehicle testing, development, and personnel management for leading automotive manufacturers and Tier-1 suppliers across various testing environments. Overview We are seeking a motivated and energetic Short Term Test Driver/Operator to join our team and help support automotive testing with a Luxury Automotive brand. In this role, you will be responsible for driving prototype like vehicles and utilize equipment to collect vehicle data and support automotive testing programs. This position offers an exciting opportunity to work with cutting-edge vehicles and contribute to high-profile testing projects in a dynamic environment. Experience with Microsoft, Excel, Spreadsheets, etc. is HIGHLY sought out. 1st Shift: 6am - 2:30pm 2nd Shift: 3:30pm - Midnight Project will last approximately 4-8 weeks but may be extended Duties • Safely operate passenger vehicles, • Collect and distribute vehicle data to engineers, • Conduct vehicle inspections prior to operation, ensuring safety and compliance with all regulations., • Follow detailed testing protocols and document vehicle performance data accurately., • Communicate effectively with team members regarding vehicle status, test procedures, and safety concerns., • Maintain cleanliness and basic mechanical checks on vehicles and equipment to ensure optimal operation. Skills • Computer literacy, the position will utilize computers and computer programs to collect data and distribute collected data., • Mechanical knowledge to perform basic inspections and troubleshoot minor issues on vehicles and equipment., • Strong communication skills for clear reporting and team coordination., • Ability to operate manual transmission vehicles confidently, required to drive but not required for data collection. Qualifications • High school diploma or equivalent is required, • Clean Driver's License, no tickets or accidents within the last 3 years., • Ability to drive a manual transmission for those driving the vehicles, • Able to pass and clear a background check and drug test, • Computer literate/tech savvy especially with Microsoft office and spreadsheets Join us as a Short Term Test Driver/Operator and be part of a dedicated team that drives innovation forward! This paid position offers valuable hands-on experience working with diverse commercial vehicles in a fast-paced testing environment. Your mechanical aptitude combined with your driving expertise will help ensure the success of our automotive testing programs while advancing your career in the automotive industry. Pay: $19.50 per hour Company DescriptionEstablished in 1953, Kett Engineering is a leader in the Automotive Test and Personnel Services industry. Our goal is to provide our Automotive and OEM customers with superior service. The strength and success of Kett clearly comes from the people behind the organization. Our workforce is comprised of dedicated, talented and hard working individuals with years of industry experience. If you have an interest in automotive technology industry, a passion for excellence and a desire to exceed expectations then, we want you on are our team!Established in 1953, Kett Engineering is a leader in the Automotive Test and Personnel Services industry. Our goal is to provide our Automotive and OEM customers with superior service.\r\n\r\nThe strength and success of Kett clearly comes from the people behind the organization. Our workforce is comprised of dedicated, talented and hard working individuals with years of industry experience.\r\n\r\nIf you have an interest in automotive technology industry, a passion for excellence and a desire to exceed expectations then, we want you on are our team!

E-Commerce Manager Shaka Wear | Los Angeles, CA (On-Site) | Full-Time Our Mission To craft authentic streetwear built on respect, loyalty, and trust for the culture. Our Vision To be the global leader in streetwear essentials, driven by unfiltered authenticity, timeless silhouettes, and relentless innovation. About Shaka Wear Founded in South Los Angeles in 2004, Shaka Wear is a premium streetwear essentials brand built on authenticity, quality, and culture. From our world-famous heavyweight tees to our growing collection of streetwear staples, we don't just make clothing. We make a statement. We're rooted in the spirit of LA and driven by a belief that true style lives in the basics. As we continue to grow, we're building a team that shares our passion for the culture and our hunger to push the brand to the next level. About the Role We're looking for a results-driven E-Commerce Manager to take ownership of our online store and help drive the next phase of Shaka Wear's growth. Reporting directly to the President of Sales and Marketing, you'll lead our e-commerce strategy and day-to-day operations — from product listings and digital marketing to analytics and customer experience. This is a hands-on role that requires both strategic vision and a willingness to get into the details. If you're passionate about e-commerce, streetwear culture, and building something that matters, we'd love to hear from you. Objectives of the Role • Develop and execute e-commerce strategies to drive online sales and elevate the customer experience., • Manage day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory., • Collaborate with cross-functional teams including marketing, product, logistics, IT, customer service, and the tech team to ensure smooth online operations., • Monitor and analyse KPIs including traffic, conversion rates, sales, and customer satisfaction., • Implement digital marketing initiatives (SEO, SEM, email, social media) to drive traffic and revenue., • Optimise the website for user experience, including navigation, search, and mobile responsiveness., • Manage relationships with third-party vendors including payment gateways, logistics partners, and e-commerce platforms., • Implement A/B testing and conversion rate optimisation (CRO) strategies. Your Day-to-Day • Manage product listings, descriptions, pricing, and imagery in the online store, ensuring accuracy and brand consistency., • Plan and execute seasonal and promotional campaigns to drive sales and customer engagement., • Monitor website functionality and troubleshoot technical or UX issues as they arise., • Coordinate with logistics and fulfilment teams to ensure timely, accurate order processing and delivery., • Collaborate with customer service to resolve issues quickly and maintain a high standard of online experience., • Analyse data from Google Analytics, CRM systems, and other tools to track site performance and customer behaviour., • Report regularly on e-commerce performance including sales, conversion rates, and marketing ROI., • Manage vendor and platform relationships, with Shopify as our primary e-commerce platform., • Stay current with trends and best practices in e-commerce, digital marketing, and streetwear retail. Required Skills & Qualifications • Bachelor's degree in Business, Marketing, E-Commerce, IT, or a related field., • 3–5 years of experience in an e-commerce manager or similar digital/marketing role., • Strong understanding of Shopify and digital marketing strategy., • Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce tracking., • Solid experience with SEO, SEM, and social media marketing., • Excellent analytical skills; comfortable with CRM software and MS Excel., • Knowledge of UX/UI principles and their impact on conversion and online sales., • Strong communicator with solid organisational skills and the ability to manage multiple projects., • Familiarity with e-commerce trends including personalisation, AI-driven shopping, and mobile-first experiences., • Experience in the apparel, streetwear, or fashion e-commerce space — you understand the culture., • Experience managing online marketplaces such as Amazon or eBay., • Proficiency with advanced analytics tools (e.g., Tableau, Power BI)., • Experience with A/B testing, CRO, and user testing., • Knowledge of web development and CMS platforms., • Strong financial acumen for managing e-commerce budgets and sales forecasts. Compensation & Benefits • Salary: $95,000 – $125,000 per year, commensurate with experience, • Performance-based bonus, • Health, dental, and vision insurance, • 401(k) / pension, • Paid time off (PTO), • [Add any additional benefits here] Our Culture At Shaka Wear, we move fast, think big, and take pride in what we build.We're a growing team and your work will have real, visible impact from day one. We value people who perform, take ownership, and bring genuine passion to what they do. The environment is creative, street culture-driven, and entrepreneurial. We don't do things the conventional way, and that's by design. Our core values: • Authenticity: We stay true to our roots and our culture in everything we do., • Quality over everything: We don't accept anything less than the best, and neither should you., • Loyalty: To the culture, to our team, and to the people who wear our brand., • Trust & Integrity: We do what we say and say what we mean, every time., • Hustle and ownership: If you can perform, you'll be rewarded. We trust people who take initiative. How to Apply Please submit the following to : • CV / résumé, • Cover letter telling us why you're the right fit for Shaka Wear