Service technician jobs in McKinney, Texas - Page 3Create job alerts

Customer Service Advisors/Lube Technicians. PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and ma

Job Description Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey. See what it's like... Position Summary The Staffing and Operations Specialist plays a vital role within the Operations Workforce Management Team, responsible for ensuring seamless assignment coordination between Behavior Technicians, clients, and operators, while providing essential operational support. This position demands a keen understanding of workforce dynamics, client/family needs, and operational efficiency. Success Measures Success measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and a high level of compliance. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics: • Fill Rate: Percentage of open positions successfully filled within a specified time frame (total shell hours as a % of total hard allocated)., • Time-to-Fill: Average duration taken to fill vacant positions from the time they are opened (shell creation to hard allocation)., • Matches per day: How many matches between a Behavior Technician schedule and a client shell schedule per day., • Behavior Technician Dormancy %: Total dormant technicians as a % of total technicians in the market., • Turnover Rate: Percentage of workers who leave their assignments or roles within a given period. Duties and Responsibilities • Workforce Coordination: Collaborate with internal teams to understand operational requirements (shell schedules) and match suitable Behavior Technicians to specific clients., • Client Relationship Management: Build and maintain strong relationships with Field Staff Managers and Operational Directors to understand their staffing needs, address concerns, and ensure satisfaction with provided services., • Operational Support: Provide administrative assistance to streamline operational processes, including managing schedules, coordinating coverage for PTO or leaves of absence, updating Behavior Technician availability and preferences, responding to inquiries about work, and following up on survey responses related to work opportunities., • Workforce Monitoring: Monitor the Behavior Technician workforce by reviewing dormancy and timely offboard Behavior Technicians that are not interested in working. Provide services and gather feedback from Behavior Technicians to identify areas for improvement and ensure quality service delivery., • Compliance and Documentation: Ensure adherence to legal and regulatory requirements related to staffing and employment by assisting with accurate records and documentation., • Continuous Improvement: Proactively identify opportunities to enhance operational efficiency, optimize staffing processes, and improve overall service delivery., • Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws., • Working knowledge of laptop/desktop PC, • Proficiency in Microsoft Suite (Word, Excel), • Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)Other Competency Requirements, • Ability to follow written instructions, • Ability to use computers and computer/software programs, • Ability to communicate expressively and receptivelyWorking Conditions, • Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM local time., • Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, wit h or without written notice.

Job Description Position: IV Technician Status: Part-Time, Full-Time Location: McKinney, TX Role Overview: As an IV Technician, you will play a vital role in administering intravenous vitamins, minerals, and other nutrients directly to our clients, helping them optimize their health and wellness. This role requires precise venous access skills, strong attention to detail, and a commitment to high-quality patient care. At IV Nutrition, our mission is simple: Optimal health and wellness; driven by you, supported by us. We believe in empowering individuals to take control of their health through education and affordable, natural medicine. Our team is passionate about creating meaningful connections with our clients, guiding them on their journey to achieve their health and wellness goals. We are driven by our core values: • Knowledgeable: We stay informed and educated, providing expert care and advice., • Passionate: We are deeply committed to the well-being of our clients., • Balanced Leadership: We lead with a balance of empathy, wisdom, and strength., • Integrity: We uphold the highest standards of honesty and ethical conduct., • Partnership: We work collaboratively, respecting and valuing each member of our team and our clients., • IV Administration: Start and monitor IV therapy, ensuring safe and effective fluid administration., • Client Monitoring: Assess client’s physical health, including vital signs, and monitor their response to treatment., • Infection Management: Prevent and manage infections associated with IV therapy., • Assessment: Conduct physical assessments, including evaluating mental status, and identify any contraindications to IV therapy., • Documentation: Maintain accurate records of client interactions, therapy services, assessments, and treatment responses., • Client Communication: Effectively communicate with clients about their therapy, ensuring they understand the process and feel comfortable throughout their treatment., • Additional Duties: Perform other duties as assigned to support clinic operations.Qualifications:, • Education/Certification: Credentialed as an RN (Registered Nurse), EMT - Paramedic, • Required Knowledge:, • Strong understanding of anatomy, medical terminology, and medical practice functions., • Expertise in venous access with the ability to access peripheral veins., • Experience: Minimum of 2 years in vascular access or IV infusion, with strong venous access skills., • Skills:, • Excellent intravenous catheter placement, • Strong interpersonal and communication skills, • Attention to detail and ability to multitask, • Customer service-oriented with a focus on patient confidentiality, • Self-motivated and able to manage time effectively Powered by JazzHR amd9hi0Sf7

Job DescriptionDescription: Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in McKinney, Texas. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: • Provide Workstation Software Break Fix support, • IMAC – PC Install, Moves, Adds and Changes, • Image Loads, • Asset Recovery, • Asset tagging, • Printer Support, • Client Center (Tech Bar) Support, • IT Service Management Updates, • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires, • Knowledge of PC Imaging, • Experience with change management and incident management, • Certified Dell Technician, • Expertise in Inventory ControlRequirements:, • Must be within driving distance of McKinney, Texas, and willing to work onsite, • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status, • Must be able to lift up to 40 lbs, • Must be able to stand or walk for extended periods of time, • Must be able to walk up and down stairs or ramps, • Must be able to kneel and work under desks or in confined spaces, • You are an excellent communicator in writing and speaking., • You have the ability to work independently but also value teamwork., • Your problem-solving skills are excellent., • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at

Job DescriptionLocation: Allen, TexasExperience: 3-5 years Work Environment: This is an in-office job with some potential for remote work based on business requirements and technician capabilities.Are you a customer service-oriented technology enthusiast with a passion for solving problems and delivering exceptional service? Do you thrive in an environment with high standards and continuous improvement? If so, we want you on our team! About Us: We are a mid-size, fast-growing Managed Services Provider (MSP) dedicated to ensuring operational excellence and client satisfaction. We are looking for a high-performance technician who can rapidly respond to phone calls, emails, and chats, address Tier 1 and Tier 2 issues efficiently, and escalate well-documented higher-tier issues to our senior engineers. The best candidate for this position is high-energy, detail-oriented, and committed to delivering an incredible customer experience. Essence of the Role: The essence of the Tier 2 Support Technician role is to provide proactive, efficient, and effective support to our clients. You will be the first point of contact, ensuring that issues are resolved promptly and that clients feel confident in our ability to manage their IT needs. This role is about more than just fixing problems; it's about anticipating needs, improving processes, and contributing to a culture of excellence and continuous improvement. Responsibilities: • Provide Tier 1 and Tier 2 support for end-users experiencing IT-related issues., • Perform advanced troubleshooting of hardware, software, and networking issues, both on-site and remotely., • Manage user accounts, permissions, and email access through Active Directory and Microsoft 365., • Collaborate with other IT teams to resolve escalated issues and implement long-term fixes., • Document processes, issue resolutions, and create user guides., • Support and train junior IT staff and Level 1 technicians as needed., • Perform other duties as assigned by management to meet the needs of the organization. Job Requirements:Education and Experience: • Associate's degree or higher in Information Technology, Computer Science, or a related field, or equivalent work experience., • 3-5 years of experience in IT support, helpdesk, or a similar role., • Experience with troubleshooting hardware, software, and networking issues., • Experience supporting both Windows and macOS operating systems., • Experience with enterprise environments including ticketing systems like Autotask Jira, ServiceNow, or Freshdesk.Technical Skills:, • Strong knowledge of Windows Server (2016, 2019), including Active Directory, DNS, DHCP, and Group Policy management., • Proficiency in networking basics (TCP/IP, DNS, DHCP, VPN), wireless network troubleshooting, and networked peripherals., • Hands-on experience with Microsoft 365 administration (Exchange, SharePoint, OneDrive, Teams)., • Familiarity with remote desktop tools (e.g., RDP, TeamViewer, AnyDesk, VSAX)., • Experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (Azure, AWS)., • Basic understanding of cybersecurity practices (firewall management, antivirus solutions, data protection).Soft Skills:, • Strong problem-solving skills and attention to detail., • Excellent verbal and written communication skills, able to convey complex technical information to non-technical users., • Strong customer service orientation, with a focus on end-user satisfaction., • Ability to work independently or as part of a team, multitasking in a fast-paced environment., • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Azure Fundamentals, • ITIL Foundation certification or familiarity with ITIL best practices.