President of Revenue and Growth
hace 5 días
Austin
Job Description:\n\nThe Paradigm Shift The mobility industry is undergoing its most radical transformation in a century: the shift from Human-Operated to Software-Defined, Autonomous Mobility. As the world moves toward Level 4 and Level 5 Full Self-Driving (FSD), the concept of risk changes entirely. Accidents will no longer be matters of human error, but of software edge cases and sensor fidelity. Therefore, the future of insurance is not demographic profiling—it is algorithmic underwriting based on live vehicle telemetry. We are entering a new era. One that will prove to be the largest disruption in the history of insurance and mobility. The insurance industry has been built on a single, fundamental premise: that human behavior is the primary variable of risk and this is how insurance is priced and issued. But that premise is expiring. Austin is ground zero for this revolution where growing fleets of Waymos and Robotaxis operate With the maturity of Full Self-Driving (FSD) and Level 5 autonomy, the human is going to be removed from the mobility equation. When the car becomes the operator, the car must also become the customer. This requires an evolution for Roamly’s business model. We are going to adjust from insuring human operators to insuring autonomous decisions, where risk is priced on software quality, not driver history. Eg, we must underwrite for the code not the human. The Death of the “Operator” Risk is no longer about who is in the car, but what version of the software is running and how the hardware and software systems are performing. In an autonomous future, the concept of a human “operator” will become a legal fiction. If the vehicle controls acceleration, braking, and steering 100% of the time, the human inside is no longer the operator. About the Outdoorsy Group The Outdoorsy Group is the world’s leading outdoor travel and hospitality ecosystem. Our mission is to restore our relationship with the outdoors—and with one another—by making the life-changing experience of outdoor travel accessible to everyone. What started as Outdoorsy.com, the largest and most trusted peer-to-peer RV rental marketplace, has evolved into a multi-vertical powerhouse. Today, our group integrates marketplace technology and a sophisticated AI Insurance business that is redefining insurance in the mobility and rec lines markets. Roamly: Insurance Built for Adventure Roamly is the first AI based insurance platform specifically engineered to remove the barriers to the sharing economy. For decades, traditional insurance policies prevented RV owners from renting their vehicles, leaving millions of assets idle. Roamly solved this by developing "rent-ready" insurance, allowing owners to unlock new revenue streams while providing travelers with the peace of mind they need. Roamly has grown fast and now offers more than 22 products serving the mobility markets, recreational lines and marketplace economy. The company won the Celent 2025 Innovation Award for our AI Rater and will expand to international markets. As a Lloyd’s of London Coverholder, Roamly has grown beyond the Outdoorsy ecosystem to become a dominant player in specialty insurance. It now provides AI-first coverage for RVs, carsharing fleets, boats and motorcycles, offering a seamless "quoteto- bind" experience that is lightyears ahead of legacy providers. We recently launched Myles, our Agentic AI Digital Employee. Myles represents the next frontier of the Outdoorsy Group’s commitment to a seamless, "always-on" customer experience. As Roamly’s flagship Agentic AI, Myles is far more than an AI chatbot; he is an autonomous digital teammate who handles complex, multi-step workflows inherent in specialty insurance. Whether it’s instantly qualifying leads, guiding a customer through a nuanced "quote-to-bind" journey for a custom DIY van, or proactively managing policy updates across various platforms, Myles operates with a level of context-awareness and decision-making authority that mirrors a human expert. For our CCO, Myles serves as a primary proof point of how we use proprietary AI to eliminate friction in the sharing economy, allowing our human teams to focus on high-impact strategy while Myles ensures that every customer’s needs are met in real-time, 24/7. Roamly Labs: Our Innovation Engine At the heart of our technical superiority is Roamly Labs. This is our dedicated AI-first innovation hub and sandbox where we architect the future of insurance, autonomous mobility and marketplace dynamics. Roamly Labs focuses on: • AI-Driven Actuarial Science: Developing proprietary tools like our AI Actuarial Rater, which has won industry awards for reducing rate-deployment timelines from months to days. • Autonomous Mobility: bridging the gap between hardware-led autonomous vehicle (AV) evolution and the commercial infrastructure required to run them profitably. • Embedded Distribution: Engineering the APIs that allow partner marketplaces and dealerships to integrate insurance at the point of sale. • Identity & Risk Resolution: Leveraging massive data sets to create a "Customer 360" view, ensuring our ecosystem is safer and more personalized for every user. • Agentic Systems – more Agents driving recursive leverage throughout the systems, with continuous learnings and improvements. In this role, you won't just be marketing a marketplace or an insurance platform. You will be the architect of multiple initiatives that connect the emotional freedom of the Outdoorsy traveler with the invisible, cutting-edge security powered by Roamly’s technology and our autonomous solutions to bring autonomous mobility into marketplaces across multiple geos. Roamly is an AI first full-stack digital insurance platform built for the specialty lines and mobility markets. Roamly is at the heart of the ecosystem and operates as a whollyowned subsidiary of Outdoorsy—the world’s leading online outdoor travel marketplace. At our beginning, we solved a problem no one else could: we eliminated the commercial use exclusion clause that stopped RV owners from renting out their vehicles. We have evolved into the mobility markets and the broader recreational lines insurance markets. We have recently taken Autos online including EVs and Autonomous vehicles. Roamly is an AI-first, data-driven insurance platform empowering the modern mobility economy. The company’s proprietary rater won the 2025 Celent innovation award for our AI based rater, which is highly proprietary. From embedded insurance products for marketplaces to global travel protection and enterprise SaaS solutions, Roamly is redefining how the world insures mobility and adventure. In 2025, we were appointed a Lloyd’s of London Coverholder, and this gives us the ability to expand margins and grow even more rapidly across North America and Europe. The company is profitable and growing at a 90% year on year growth rate. We are looking for a visionary CCO to lead our next phase of growth and expansion into international markets. Requirements What You Will Do Serve as a core member of the executive leadership team, partnering closely with the CEO to shape company narrative, strategy, and external positioning. Align go-to-market strategy with CRO and Sales leadership to drive pipeline growth, improve conversion, and strengthen enablement across the revenue engine. Collaborate with Marketing and Growth to accelerate retention, unlock viral loops and network effects, and expand into new geographies. Influence product roadmap and GTM timing in close partnership with Product to ensure differentiated launches and strong market adoption. Partner with Finance to manage budgeting, optimize ROI, and drive operational efficiency across all marketing investments. Work hand-in-hand with Legal and Communications to proactively manage risk, disclosures, crisis response, and corporate reputation. Act as a key external face of the company across press interviews, analyst briefings, industry events, partner ecosystems, and high-stakes communications. Build and scale a high-performing marketing organization spanning Performance & Growth, Product Marketing, Brand & Comms, Lifecycle/CRM, and Marketing Operations & Analytics. Outcomes (First 12 Months) 1. Increase Net Revenue Retention to elite tier (120–130%+ depending on model) 2. Expand enterprise ACV and strategic account penetration and Myles embedding 3. Reduce CAC payback while improving growth rate 4. Increase revenue per GTM employee 5. Install AI-native revenue intelligence layer 6. Improve pipeline velocity 7. Tighten Product ↔ GTM feedback loop Core Mandate Areas Architect and redesign our end-to-end revenue engine to scale from $500M to $1B+, rethinking segmentation (enterprise, mid-market, self-serve), verticalized pods, and land-and-expand mechanics as a unified revenue system—not siloed departments. Transform GTM into an AI-native revenue intelligence platform, implementing predictive lifecycle scoring, automated pipeline diagnostics, and AI-driven account and vertical prioritization. Instrument product usage signals to power expansion plays, usage-based expansion detection, and proactive customer growth motions across PLG and enterprise models. Lead the evolution of pricing and monetization strategy, including packaging redesign, potential usage tiers, enterprise bundling, and a disciplined pricing experimentation framework to improve price realization. Build a monetization engine where experimentation is continuous, measurable, and embedded into how we ship, sell, and expand. Redesign and rationalize global Marketing and GTM structures (Americas, EMEA, APAC), clarifying role specialization, increasing productivity per head, and strengthening RevOps as a strategic power center. Reduce friction across Sales, Customer Success, and Product by creating shared accountability models, clean forecasting rigor, and performance transparency. Embed capital efficiency into every revenue motion, optimizing self-serve leverage while strengthening enterprise execution. Serve as a board- and analyst-ready operator, delivering clear narratives, forecast accuracy, and structural change that withstands scale complexity. Raise the performance bar across the organization—attract top talent, decisively address underperformance, and operate with founder-level urgency, resilience, and bias toward action. First 180-Day Plan First 30 Days • Deep segmentation & revenue diagnostics • Org capability assessment • Pipeline health and expansion analysis • Pricing architecture review • Identify top 10 structural bottlenecks 31 - 90 Days • Announce org refinements • Install revenue intelligence roadmap • Launch vertical pod pilots • Redesign expansion plays • Implement AI-assisted account prioritization 90 - 120 Days • Pricing adjustments or packaging evolution • Improve forecast accuracy materially • Early lift in expansion metrics • Increase pipeline velocity • Replace 1–2 key leadership gaps if necessary This role should feel like a pre-IPO platform builder. Who you are: - Proven track record scaling a technical, data-intensive platform from ~$300–500M to $1B+ in revenue, driving durable, multi-year growth. - Experience operating and optimizing a hybrid PLG + enterprise GTM model, aligning self-serve, expansion, and field sales into a cohesive revenue system. - Led and scaled global GTM organizations across Americas, EMEA, and APAC, with demonstrated success managing regional complexity and performance. - Owned or fundamentally redesigned pricing and packaging at scale, including deep exposure to usage-based and consumption-driven monetization models. - Demonstrated ability to think in end-to-end revenue systems—not functional silos—redesigning org structures, incentives, and workflows for leverage and capital efficiency. - Strong technical fluency with data models, instrumentation, and analytics; practical working knowledge of AI/ML applications in revenue forecasting, segmentation, and prioritization. - Credible partner to Product and Marketing leadership, able to challenge roadmaps, growth assumptions, and performance efficacy with data-driven rigor. - Operationally disciplined leader with forecast accuracy, pipeline governance, and repeatable global scaling playbooks. - Proven talent magnet who attracts high-caliber leaders, decisively addresses underperformance, and upgrades teams quickly with a strong bias toward action. - Founder-minded executive with high conviction and resilience, known for direct, analytical communication, board and analyst readiness, and the ability to lead structural change under scale complexity. Benefits Why Join? • We are attacking an $11 Trillion dollar total addressable market. We will have product $4 Billion in total sales by May of 2026 and growing fast. The company has been profitable for the last 3 years and will achieved it’s 4th year of profitability in 2026. • Impact: You are not just selling; you are helping professionals create wealth by renting their assets and helping consumers and travelers explore the world safely. You are passionate about the mobility markets and especially the autonomous revolution. • Culture: We are a team of road-trippers, campers, and builders. We value autonomy, transparency, and a "bias for action." • Compensation: Competitive base salary + aggressive equity package + performance bonus. • Perks: o Comprehensive Health, Dental, and Vision. o Flexible PTO o $15,000 annual travel credit to take trips on Outdoorsy (Go explore the product you protect!). o 401(k) matching.