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Job Description Magnolia Bakery opened our first location on a quiet street corner in the heart of New York City's West Village in 1996. From then to now, Magnolia Bakery has grown to become a globally famous, locally loved retail bakery and desserts brand. With locations in New York City, LA and Chicago, a nationwide e-commerce and wholesale business, international locations in the Middle East and Southeast Asia, and an emerging Grocery business in the US, Magnolia Bakery's whimsical spin on classic, American desserts is now in every neighborhood. Shift Supervisor (ALL NYC Locations) What is the Role? Position Summary: Lead the front of house staff to successfully uphold the core values of Magnolia Bakery's Mission Statement. Consistently presenting and promoting brand integrity, product quality and customer service standards. • Work directly with the manager on duty to support, direct and motivate staff., • Maintain open lines of communication with management and staff in order to contribute to the smooth flow of information and efficient operation of the bakery., • Assist management with scheduling of breaks and meal periods; supports management with the adherence to policies, procedures and job assignments., • Train staff on Company process, policies, procedures and job assignments., • Perform regular daily store activities such as opening and closing procedures., • Perform good customer service by assisting customers in person or on the phone. Answer product and order inquiries., • Demonstrate teamwork within the bakery by leading by example and working side by side promoting the ideals of teamwork., • Ensure each customer receives exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer service. Effectively directs and leads staff to deliver the same quality service., • Resolve customer problems with a sense of urgency., • Position requires standing and walking for period of 3-5 hours without a rest break., • Minimum of (1) year of supervisory experience overseeing 10 or more employees in a food service or retail service environment., • Leadership skills including strong ability to inspire and motivate a diverse group of individuals., • Excellent communication, supervisory and customer service skills., • Problem solving and trouble shooting skills., • High energy person able to work in a fast paced environment., • Follows policies and procedures., • Employee Restaurant Discount (One free Dessert a day!!) Hourly Pay Range: $18-$20 +Tips #LI-ONSITE Magnolia Bakery is an Equal Opportunity Employer and participates in E-Verify. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Domestic travel required.

Job Description Magnolia Bakery opened our first location on a quiet street corner in the heart of New York City's West Village in 1996. From then to now, Magnolia Bakery has grown to become a globally famous, locally loved retail bakery and desserts brand. With locations in New York City, LA and Chicago, a nationwide e-commerce and wholesale business, international locations in the Middle East and Southeast Asia, and an emerging Grocery business in the US, Magnolia Bakery's whimsical spin on classic, American desserts is now in every neighborhood. JOB TITLE: Director of Domestic Franchise Sales POSITION SUMMARY: The Director of Franchise Sales will work closely with the VP of Domestic Franchise Development and Sales to drive new territory growth across the U.S. for Magnolia Bakery. More specifically, the Director of Franchise Sales will be the initial point person and handle all domestic franchise inquiries, educating each on the Magnolia Bakery opportunity plus model, and progressing qualified candidates through the franchise sales funnel from initial call to franchise award. This role will require a roll up your sleeves and make things happen mindset, as well as an ability to build strong internal and external relationships, and create compelling value propositions for joining the Magnolia Bakery family. REPORTS TO: VP of Domestic Franchise Development and Sales COMPENSATION: $91,200 - $135,000 plus 10% annual bonus eligibility LOCATION: Remote or Hybrid - New York or Florida states only PRINCIPLE DUTIES: • Respond to all franchise inquiries and create a sales funnel of qualified leads by screening and evaluating qualified candidates based on their development capacity, operational skill level and financial qualifications to ensure the candidate's facility meets established qualification criteria., • Guide all franchise candidates through the initial discovery process to include initial consults, business presentations, FDD and market review calls, with end goal of bringing a qualified percentage of candidates through to Discovery Day, which are held monthly at our New York City Home Office, and then the best ones from there to the Franchise Approval Committee for formal approval and franchise award., • Provide general administrative support to the franchise sales and development department to include but not limited to weekly departmental reporting, planning and coordinating meetings / events, making reminder phone calls and / or emails to franchise candidates., • Work closely with the VP of Domestic Franchise Development and Sales to achieve short and long-term growth goals., • Assist the VP of Domestic Franchise Development and Sales plus Franchise Administration Manager post sale to ensure successful on-boarding of all new Magnolia Bakery franchise owners., • 5 to 7 years of leading a successful franchise sales and development team that consistently exceeded yearly sales goals. Retail/Hospitality or F&B/QSR industry experience preferred, but not essential., • Bachelor's degree in Business, Marketing, Sales or a relevant field of work., • Experience with FranConnect required., • Strong communication skills, both verbal and written., • Excellent at building rapport with candidates, new franchise owners and company employees., • Ability to follow a prescribed sales process., • Working knowledge of standard franchise documents to include FDD's, Franchise and Area Development Agreements., • High energy, positive outlook and can work collaboratively across departments., • Exceptional organizational skills and ability to multi-task., • Strong presentation skills and are comfortable with technology., • Ability to travel as necessary to the Home Office in New York City for company meetings and / or Discovery Days. In addition, can travel to trade shows, industry conventions and franchise conferences across the U.S. as well. Skills & Core Competencies: Organizational skills: Ability to juggle multiple tasks and keep detailed records in a CRM. Problem-solving: Quick thinker with the ability to resolve challenges that arise in a fast-paced environment. Collaboration: Works well with various departments and external stakeholders to achieve desired expansion goals. Attention to detail: Ensures that all franchise candidates invited to attend Discovery Day meet Magnolia Bakery's high standards. Cultural awareness: Adaptability to work with franchise candidates of different makes, models and backgrounds. #LI-REMOTE Magnolia Bakery is an Equal Opportunity Employer and participates in E-Verify. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Domestic travel required.

Job DescriptionSoutheast Asia Food Group is seeking Regional Account Managers to manage, support, and nurture the success of our client relationships. Southeast Asia Food Group is a leading wholesale supplier of Asian ingredients providing some of the most innovative restaurants, cocktail bars, bakeries, cafeterias, and grocery stores the ingredients they need to run their businesses. Regional Account Managers will play an integral part in representing the Southeast brand in market working directly with our client base in and around New York City. Regional Account Managers should be passionate about modern Asian cuisine, the restaurant/foodie scene in New York City, and excited to build long-lasting relationships with New York City’s top chefs. Regional Account Managers should have excellent communication, organizational, and problem-solving skills, and be ready to Responsibilities:- Communicating with chefs and buyers to understand their needs and ensure expectations are always being exceeded.- Building relationships with chefs and buyers by providing exceptional service, ensuring flawless delivery, and building trust.- Ensuring orders are accurately captured and working with internal departments to facilitate fulfilment. - Collecting and analyzing client purchase data to find new opportunities to better service clients.- Resolving complaints and preventing issues from occurring.- Finding new opportunities to service clients and to grow client relationships.- Working with the sales & marketing team to acquire and win new client relationships.- Keeping a pulse on relevant food trends to ensure our inventory meets the needs of a growing market. Requirements:- Bachelor’s degree in sales, communication, or related field- Exceptional verbal and written communication skills- Experience working with large amounts of data and gleaning actionable insights- Client-first mentality- Experience in similar or related account or service-related positions- Passion for Asian ingredients, cuisines, and the New York restaurant scene- Maintaining a deep knowledge of the Southeast food catalog to answer questions and to guide chefs as a subject matter expert E04JI800rgd74036zfw