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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Position Summary: Reporting to the Director of Programs, The Assistant Director of Workforce Development exercises significant discretion in overseeing all aspects of employment services for all current and former participants of Youth Action YouthBuild East Harlem and other Youth Action-affiliated programs and services. The primary responsibilities are the development of viable career pathways that link vocational training to educational trajectories, job readiness, career exploration, employer outreach, internships and work experience, employment placement, and reporting. The Assistant Director of Workforce Development ensures that there are viable and relevant opportunities to place YAYB program graduates and alumni in meaningful jobs and careers trajectories along with the requisite varied supports. S/he establishes an effective system to assess and measure participant workforce preparation and readiness, and tracking of student outcomes. The Assistant Director of Workforce Development builds workforce partnerships throughout NYC, but especially in the Upper Manhattan community. They are responsible for achieving all relevant funding contractual goals, performance measures, and reporting requirements. This position also ensures alumni development through close coordination with the Service and Follow-up Coordinator and other program staff as needed. Responsibilities: ● Promote and develop viable career pathway strategies and programming that link YAYB participants to emerging opportunities for sustainable careers with advancing wages and educational attainment. ● Promote and develop employment and on-the-job training opportunities/internships for participants. ● Demonstrate to employers the effectiveness and profitability of employing opportunity youth by identifying jobs that participants could perform. ● Supervise the Workforce Coordinator, directing his/her assignments, work schedule, and annual assessment/performance appraisal. ● Secure leads for participant part-or full-time job placement and internship opportunities. ● Work with employer partners to successfully on board, assess, trouble shoot and retain YAYB placements. ● Provide follow-up support to program graduates and record their career progress. ● Oversee the maintenance of required documentation, case records, logs according to established guidelines (DOL, DYB, and other funding sources). ● Develop special projects (e.g.: Professional Development Days, Job/Internship Fairs, Service Projects, field trips, etc.) in conjunction with the Workforce Coordinator. ● Oversee the management of the WPP Job Up internship program for current participants. ● Oversee the effective implementation and management of all workforce development programs/vocational training offerings ● Supports the development of new vocational/career pathway programs and the development of related funding proposals with additional responsibilities in grant writing. ● Track employment data trends. ● Attend all staff meetings, case conferencing sessions, and all other applicable agency meetings. ● Provide reports as needed on participant progress and employer engagement with the support of the Workforce Programs Coordinator as requested by leadership and/or grant/funder reports. ● Serves on the agency’s Continuity of Operations Team as directed by the ED. ● Supports agency-wide events and initiatives. ● All other duties as assigned by the program’s leadership. Minimum Qualifications and Other Requirements ● Associate’s Degree and/or 3-5 years’ experience in the employment/work readiness field. ● Previous experience working with youth in a community-based setting, using a positive youth development approach. ● Understanding of the field of career counseling, youth employment, and workforce development preparation. ● Excellent interpersonal and problem-solving skills. The ability to relate to a wide range of issues, people, and institutions. ● Ability to supervise and develop staff, as well as work independently and as part of a team. ● Exceptional planning, organizing, and multitasking skills along with good attention to detail. ● The ability to set and follow through on priorities and demonstrate great time management skills. ● Strong written and verbal communication skills. ● The ability to facilitate and supervise up to 30 young adults between the ages of 17-24. ● Proficiency in Microsoft Office and Excel. ● Flexibility to travel for occasional grant-related conferences or program-related excursions. - Strong commitment to helping young people succeed in an innovative training program to reorient their lives, nurture their leadership skills, and enable them to make a difference in their community ● Experience developing administrative systems and programs is preferred. ● Ability to work some evenings and occasional weekends. ● Ability to establish effective and positive relationships with employers, staff, participants, and alumni. ● Ability to pass a background check. Reporting: The Assistant Director of Workforce Development will report to the Director of Programs. Program Hours: Generally, 8:00 am to 5:00 pm, Monday through Friday. Occasional weekend and overnight hours may be required.
LSA Recovery, Inc. is an 822 Medically Supervised Outpatient Chemical Dependency Program, which provides a variety of services to individuals as well as family members seeking help with substance abuse and chemical dependence problems. We believe that chemical dependence treatment requires a detailed knowledge of the history and personality of each patient. This is accomplished by professional and knowledgeable staff that will conduct a complete and thorough interview with the patient and his/her family, as well as contact with their primary care physician. The data is then evaluated by various professional staff members in order to develop a personalized treatment plan. We organize the plan of care to enable the patient to proceed through the recovery process with a support network, increase their self-esteem, and understand the effects of chemical dependence. Position : Group Facilitator, Outpatient Chemical Dependency Program Report to: Clinical Director Purpose : To provide all the basic therapeutic services required by patients during their treatment and aftercare experience. The counselor is expected to act as a catalyst in the therapeutic process of the patient's treatment episode. **Responsibilities include:* - Under general direction, the Group Facilitator will be responsible for facilitation of treatment groups and education workshops including keeping all required documentation up to date• - Develop treatment plans in collaboration with Clinical Director that reflect an understanding of specialized issues as related to the physical, medical, cognitive and psychosocial needs and specific diagnosis - Ensures groups start on time and run as scheduled - Facilitates group counseling, family sessions and encounter groups as requested - Uses the agency's Electronic Health Record to input information on client's participation in group within a timely manner, including Planning and Progress notes - Complete all paperwork as per OASAS regulations and agency standards - Implement strategies to increase patient's participation - Adheres to multidiscipline treatment recommendations that are incorporated into treatment plans - Inform counseling staff of any relevant clinical concerns regarding a patient that may have arisen during group participation - Participates and takes a leadership role in Treatment Plan Reviews and Case Conferences Requirements: Active NYS license required: CASAC, LMSW, LCSW, LMHC, LMFT Language: Bilingual: English/Spanish; English/Russian; English/French; (Preferred) PLEASE ONLY APPLY IF YOU HAVE ONE OF THE ABOVE LICENSURE. CANDIDATES WHO DO NOT HAVE THIS LICENSURE WILL NOT BE CONSIDERED FOR THE POSITION.' Compensation rates based on your current or recently obtained education Job Types: Full-time, Part-time, Contract Pay: $65.00 - $75.00 per hour Expected hours: 5 – 10 per week Benefits: Flexible schedule Medical specialties: Addiction Medicine Psychiatry Schedule: Choose your own hours Work setting: In-person Office Outpatient Education: High school or equivalent (Required) Experience: Group Facilitator: 1 year (Required) Addiction counseling: 1 year (Required) License/Certification: CASAC, LMSW, LMHC, LMFT (Required) Work Location: In person
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
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