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Job DescriptionCompany Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Learn more at captechconsulting.com. Job Description The Technical Program Manager / Account Manager role at CapTech is multi-faceted by the very nature of the services we provide to our clients. Success within our diverse range of clients requires the ability to adapt and perform in a wide variety of technology-driven project environments and you will position CapTech for additional opportunities to serve clients by building deep relationships and ensuring exceptional delivery Specific responsibilities for the Technical Program Manager / Account Manager position may include, but are not limited to: • Demonstrated track record of successful ability to manage large and complex consulting engagements., • Creative thinking and seeking innovative solutions to complex technical/business problems., • Develop and communicate integrated project plans and/or roadmaps to establish, monitor, manage, and report key milestones, risks, and deliverables., • Identify and mitigate risks to the project delivery and support the triage and resolution of critical issues that arise throughout the project., • Perform hands-on delivery work, including analysis, design, process engineering, and change management, as needed by the project., • Accountable for executing significant aspects of the account strategy by owning one or more SOWs and ensuring superior project delivery., • Proactively identifies and drives new opportunities to serve client’s needs. Leads and/or executes proposal and SOW efforts and seeks opportunities to introduce new or additional CapTech service offerings & capabilities., • Seeks and develops relationships with key stakeholders by immersing themselves in client culture and community events., • Advocates for digital accessibility and inclusive design in all projects and client interactions. Qualifications Qualifications Specific qualifications for the Senior Program Manager/Account Lead position include: • Bachelor’s degree in Business Administration, Information Technology, or equivalent work experience, • PMP certification preferred, • 3 + years of proven account management or other relevant experience, • 8 + years of experience in project or program management role, preferably with full agile development life cycle experience. Ideal candidate will have consulting industry experience, • Implement creative thinking and seek innovative solutions to complex technical/business problems., • Ability to establish credibility and trust with clients through excellent interpersonal and communication skills., • Excellent communication skills, listening, negotiation and presentation skills., • Proficient at managing and leading diverse teams made up of people with a variety of technical skills and backgrounds, in different locations (i.e., remote and/or on-site), and from different organizations (i.e., CapTechers, client employees, and/or other vendors)., • Demonstrated track record of successful ability to manage large and complex consulting engagements, • Ability to assess client needs, identify omissions and gaps, and design optimal solution., • Creative thinking and seeking innovative solutions to complex technical/business problems Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-JB-1

Job Description We are looking for an experienced Infrastructure Project Manager to manage the organization of key client projects. Infrastructure Project management responsibilities include delivering every project on time within budget and scope. Project managers should have a background in business skills, management, budgeting and analysis. Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams. Responsibilities • Coordinate internal resources and third parties/vendors for the flawless execution of projects, • Ensure that all projects are delivered on-time, within the scope and within budget, • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, • Ensure resource availability and allocation, • Develop a detailed project plan to track progress, • Use appropriate verification techniques to manage changes in project scope, schedule and costs, • Measure project performance using appropriate systems, tools and techniques, • Report and escalate to management as needed, • Manage the relationship with the client and all stakeholders, • Perform risk management to minimize project risks, • Establish and maintain relationships with third parties/vendors, • Create and maintain comprehensive project documentation Requirements • Excellent client-facing and internal communication skills, • Excellent written and verbal communication skills, • Solid organizational skills including attention to detail and multi-tasking skills, • Strong working knowledge of Microsoft Office, • PMP / PRINCE II certification is a plus, • Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk., • Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning. Specific experience of onshore / offshore model, 3 tier model (offshore, account, customer) experience would be a plus., • Experience in working in a multi-national / multi-cultural environment., • Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions., • Ability to handle / negotiate with customers and/or senior Account personnel. Excellent Documentation, Presentation and communication skills – demonstrated in a work environment., • Must have a depth or breadth of knowledge and experience in five of the nine knowledge areas of Project Management as specialties., • Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager., • Working toward professional Project Management certification recommended., • As a manager, provides direction to staff members in meeting established schedules or resolving operational problems., • Independently applies advanced Project Management principles, theories, and concepts, as well as expertise in related disciplines., • Selects appropriately which applicable standards, methods, tools, and applications to use., • Demonstrates analytical and systematic approach to problem solving., • Communicates fluently orally and in writing and can present complex technical information, • Maintains awareness of developing technologies and their application., • Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Job Description Working under the direction of the Senior Director, Clinical Research, the Senior Project Manager (SPM) will be responsible for the overall management of all projects including liaising between the funder and the project team for oncology clinical trials managed by the organization. The Senior Project Manager coordinates the efforts of all project teams to ensure that all aspects of all projects as defined in the contract are occurring on schedule and within budget. Ideal candidate will have registration trial experience as well as a data management background. Job Responsibilities • Assists the Sr. Director in all aspects of clinical trial management, • Reviews contract, protocol, budget and Case Report Forms (CRF's) in the development of the scope of the project, • Coordinates and oversees the development of project teams including members of Medical, Data Management, Regulatory, Monitoring, and Clinical Supplies departments as needed, • Oversees the development and implementation of the project plan, • Assures that all project tasks are performed per SOPs and integrated project-specific SOPs per the clinical trial sponsor, and includes the development, review and implementation of Project Specific Plans (PSPs)., • Provides overall direction for study issue resolution, • Communicates with management and fiscal personnel to ensure ongoing budget compliance through project completion, • Ensures that the study is in compliance with federal requirements, that data has been accurately reported and that all queries have been timely resolved, • Ensures that the project team communicates with funders, monitors, CRAs and sites to confirm that all protocol amendments, revisions to the Investigator’s Brochure and /or significant new adverse effects or risks with respect to study drugs are distributed to all participating sites, • Provides mentoring and training to junior staff including PMs, Associate PMs and CRAs, • Maintains a positive interaction with funders’ representatives, • Attends relevant meetings for sponsor-related activities, cooperative groups and the organization’s staff meetings, • Provides appropriate status reports to clinical trial sponsor, Sr. Director, Clinical Team Manager, and Vice President and communicate any problems at the site, especially those involving patient safety issues, • A minimum of ten (10) years strong health care related background with prior oncology clinical trial management and/or data management services experience is required., • Experience in pharmaceutical industry, contract research organization, site network and multisite trial management experience is required., • Bachelor's degree from an accredited college or university is required. An appropriate Master’s Degree and SOCRA certification is preferredCompany DescriptionThe Coalition of Cancer Cooperative Groups is a unique nonprofit organization with one mission, improving patient awareness of cancer clinical trials, facilitating access, and promoting participation. Through innovative programs and services, the Coalition examines and confronts key issues impeding cancer research. The Coalition of Cancer Cooperative Groups was established in 1997 to address improving the cancer clinical trials system. Today, the Coalition is comprised of members from National Cancer Institute-sponsored Cooperative Groups, the country's leading patient advocacy organizations, and thousands of oncology and cancer research specialists. The Coalition also works with its partners in the healthcare industry to streamline and promote cancer clinical trials in both the public and private sectors.The Coalition of Cancer Cooperative Groups is a unique nonprofit organization with one mission, improving patient awareness of cancer clinical trials, facilitating access, and promoting participation. Through innovative programs and services, the Coalition examines and confronts key issues impeding cancer research.\r\n\r\nThe Coalition of Cancer Cooperative Groups was established in 1997 to address improving the cancer clinical trials system. Today, the Coalition is comprised of members from National Cancer Institute-sponsored Cooperative Groups, the country's leading patient advocacy organizations, and thousands of oncology and cancer research specialists. The Coalition also works with its partners in the healthcare industry to streamline and promote cancer clinical trials in both the public and private sectors.

Job Description Would you like to see a different part of your city every day from a bird’s eye view? Our Lamar office in Philadelphia, Pennsylvania is now hiring a new Operations crew member to help us bring outdoor advertising campaigns to life for brands in Philadelphia, PA and surrounding areas. This job is action-packed, and we provide all the training and equipment to start your career in the outdoor advertising industry. The purpose of this position is to install and maintain billboards, including the installation of advertisements, maintenance of structures, and the upkeep of billboard cosmetics. This position most often works as part of an installation crew. Why Lamar? Lamar Advertising has been named as a “Best Company to Work For” in U.S. News & World Report’s annual ranking. Check out these videos to learn more about Lamar: * About Us * Our Relationships * Giving Back Program What you can expect from us: • A Mon - Fri, 5:30a - 2p work schedule, • An hourly range of $18.50 - $20 / hour dependent on relevant experience and qualifications, • 120 hours of paid time off (PTO) that increases with tenure, • 12 paid company holidays, including President's day and Juneteenth, • A comprehensive 6 week training program, • Career advancement opportunities, • Ongoing professional development and internal leadership programs to maximize your career potential, • Multiple medical plan options and health savings account, • Hospital, Critical Illness, and Accident coverage, • Short & long-term disability and paid parental leave, • Employee Stock purchase plan, • 401k plan with company match, • Good communication skills. Ability to speak and read English fluently, • Must be willing to work and get along well with others, • Basic computer skills including Internet navigation and Microsoft Word & Excel, • Ability to comply with Lamar safety standards while performing work, • Ability to work from ladders and to carry a ladder and/or other tools to the worksite from vehicle, • Working knowledge of electrical skills and techniques, • Working knowledge of fabrication skills and techniques, • Skill in reading technical documents, such as blueprints and diagrams, • General knowledge of Lamar, Department of Transportation (DOT), and Occupational Safety and Health Administration (OSHA) safety regulations, • Ability to safely use construction equipment, in regards to the construction and maintenance of outdoor structures, • Ability to climb heights and work at heights above ground safely, • Ability to document installations, through photographs and written logs, • Skill in the practical applications of mathematics, in relation to construction and operations tasks, • A high school diploma or equivalent is required, • A valid driver’s license is required, • Ability to complete OSHA 10-hour Construction course required, • Preferred certifications, depending on location need: CDL/Non-CDL, Crane, Signal, Rigging, or LDD, • Previous experience working at heights up to 200 ft. above ground preferred Candidates with a disability in need of an accommodation to fulfill our application requirements should email . A day in the life: Installing and maintaining all Billboards • Installing and maintaining all Billboards, • Remove and hang flexes, remove and hang vinyl’s, cut and prepare flexes and vinyl’s for installation, cut, prepare and install copy on Tri-Visions, • Maintain structures-repairs include but not limited to: tightening bolts, painting steel structures, repairing trim and various parts of the sign face and structure, change light bulbs as needed, paint structures, assemble structures and faces when required., • Building and installing extensions, cutting brush/weeds, conduct storm damage repairs, minor electrical repairs, and sweeping/cleaning workshop area., • Use power/manual tools, must adhere to all safety regulations., • Attend safety meetings as required., • Maintain operation vehicles; maintain tools, equipment and machinery., • The primary work environment for this position is outdoors, requiring the ability to work in adverse weather conditions and climb to heights up to 200 ft., • The physical demands for this position include heavy lifting (up to 100 pounds), extensive bending, pushing, reaching, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, stooping, talking, turning, walking, driving, and climbing, • Nights spent away from home traveling are less than 10% Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: • Billboards, • Interstate logos, • Handpainted murals, • Transportation and airports We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy. Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Resident Disclaimer: California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. #Reg56ID Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionAbout Us Palladino, Isbell & Casazza (PIC Law) is a leading immigration law firm located in Philadelphia, providing expert US immigration services to clients throughout the world. Our fast-paced, progressive firm is focused on its mission to help immigrants, their families, and support businesses seeking to hire and sponsor immigrants. Our staff includes a team of attorneys, paralegals and support staff, speaking 14 unique languages. We emphasize teamwork and collaboration, to help encourage productivity and a positive work environment. In addition to competitive base pay, our firm provides: • Full healthcare coverage, including vision, effective on first day of employment, • 401k w/ employer matching after 1 year of employment, • 36-week parental leave policy, • Fluency in Spanish and English (spoken & written); additional language skills are a plus, • Highly organized and detail-oriented, • Ability to prioritize and execute multiple tasks and meet deadlines, • Ability to work well under pressure, • Excellent interpersonal and communication skills, • Comfort working with diverse clients, • Strong writing skills, • Answering telephone calls, • Greeting clients, • Receiving and sending firm mail, • Google Calendar management and scheduling, • Completing forms, • Occasional Spanish/English interpreting

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Regional Supervisor, the HS/PRS Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment,, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, DUTIES • Conduct home visits and phone contacts with the dual purpose of assessing the safety and appropriateness of the child's placement with their caregiver (sponsor) and connecting the child to services in the community to address risk factors., • Ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, and child enrichment activities., • Provide crisis intervention services directly, as needed, or connect the family to services to ensure the minor's safety and well-being in a crisis situation., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize social work best practices for thorough assessments of the child's progress and services provided., • Maintain regular and timely communication with the supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Participate in ongoing supervision, • Bachelor's degree in Social Work, or other relevant degree or equivalent experience, • At least 1 year of experience with child welfare programs, • Knowledge of community resources and ability to connect families to community services, • Excellent clinical and crisis intervention skills., • Excellent verbal and written communication skills, • Critical assessment and analysis skills, • Proficiency in Microsoft Office applications, • Ability to travel up to 70%, • Fluency in Spanish required, • Knowledge of and experience working with refugee or immigrant children preferred, • A valid driver's license required We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career The Strategic Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You’re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact • You will own revenue expansion within Palo Alto Networks’ largest clients, • You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer, • Your consultative selling experience will identify business challenges and create solutions for our customers, • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions, • Create clear goals and complete accurate forecasting through developing a detailed territory plan, • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account, • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services, • Travel as necessary within your territory, and to company-wide meetingsQualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred, • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques at the executive level, • Technical aptitude for understanding how technology products and solutions solve business problems, • Identifies problems, reviews data, determines the root causes, and provides scalable solutions, • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers, • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process, • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes, • Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in: • A foundation of shared values and reciprocal support, • A mindset of curiosity, learning, and growth Job Summary The Marketing team at Rivia Mind is a creative and mission-driven group dedicated to connecting individuals with trusted mental health care. We drive awareness, engagement, and growth through cohesive strategic communication, thoughtful design, and strong collaboration across the organization. The Marketing Specialist will support day-to-day execution across multiple marketing functions, including social media, content creation, support preparation for external functions (i.e., Conferences), and reporting. This is an ideal opportunity for a creative collaborator who thrives in a fast-paced environment and is eager to contribute to a growing, mission-driven mental health practice. Application Window: Until October 7th, 2025 Anticipated Start Date: November, 2025 of Openings: 1 Job Responsibilities & Qualifications Responsibilities • 30% Content & Campaign Execution, • Coordinate social media content, blog posts, newsletters, and email campaigns, • Support content development and directories as needed, • 20% Multi-Channel Campaign Planning & Coordination, • Contribute to planning and creative brief documentation, • Execute campaign strategy across digital and offline channels, • 20% Analytics & Reporting, Market Research & Competitive Insights, • Tracking campaign performance, metrics, website analytics, KPIs, • Supporting messaging, positioning, and campaign targeting, • 15% Events & Community Engagement, • Logistics and marketing support for conferences, webinars, partner events, etc., • 15% Ad Hoc Projects / Cross-Functional Collaboration, • Contribute to Marketing Ops ad-hoc assignments, • Support cross-team activities for internal materials (i.e., referral pages/forms), business partnerships, and workflow needs, • Provide direct and tangible support to the Director of Marketing, including improvements to marketing operations, workflow processes, and related marketing functions., • In partnership with the Director of Marketing, support the coordination of task management within projects and workflow boards (i.e., Monday.com), tracking status, engaging in proper follow-up, and ensuring deadlines are met., • Facilitate creative brief development for internal projects, coordinating inputs from stakeholders, aligning timelines, and ensuring deliverables meet brand and content standards., • Ensure all marketing materials and communications reflect Rivia Mind's mission and values, maintaining our brand guide and messaging framework across all channels., • Manage social media channels and outcomes, including developing content aligned with the messaging strategy, designing visuals and content with minimal support, and collaborating with the marketing team to establish the content strategy., • Coordinate, design, quality control, and publish multiple monthly newsletters to distinct audience segments., • Engage with the Content Writer as needed to craft or edit content for blog posts, email marketing campaigns, internal initiatives, and other marketing content needs., • Create basic visual assets (i.e., social graphics, flyers, slide templates) using tools like Google Suite, Canva, or Adobe, supporting ad-hoc content needs across teams., • Develop or tailor marketing content to distinct audience segments (e.g., patients, providers, universities, internal staff), ensuring relevance and alignment with organizational tone, verbiage, values, etc., • Assist with the development and distribution of marketing content in multi-channel campaigns., • Support the execution of cross-channel marketing and advertising campaigns through market research, campaign coordination, and project management., • Track channel and campaign performance metrics and format for reporting., • Conduct market and competitor research, helping marketing and outreach teams to understand market conditions., • Collaborate with internal stakeholders to ensure that marketing content is aligned, current, and accurate., • Provide general marketing support, including presentations, materials, and internal campaigns., • Partner in support of the Director of Marketing and the Relationship Management team to outline and execute on outreach initiatives that leverage pertinent data, creative content, and best practices., • Collaborate with the Outreach team to support logistical alignment and execution for conferences, webinars, community events, etc. (i.e., develop or revise collateral, coordinate and supply booth materials, track event campaign results, etc. Plan and execute marketing support for outreach teams for conferences, webinars, community events, etc. Can include producing collateral, supplying booth materials, tracking event campaign results, etc., • Serve as the secondary owner for provider directory management systems, with the ability to fully execute updates and maintenance in the primary lead's absence or during fluctuating business needs., • Support upkeep of the organization's website, online profiles, and provider directories to ensure timely, accurate, and accessible information for patients and partners., • Education in Marketing, Communications, Journalism, or similar (or equivalent experience), • 3-5 years of experience in a marketing, communications, or content-related role (healthcare, wellness, or mission-driven organizations a plus), • This is not an entry-level or support role; candidates must show strategic thinking and creative execution across multiple channels, • Experienced with fully remote work, including demonstrated discipline and work management, • Excellent writing, editing, and communication skills, • Awareness of audience segmentation and ability to adapt messaging and format for varied stakeholder groups (i.e., patients vs. internal staff vs. referrers), • Requires demonstrated experience in independently managing marketing campaigns and content strategy, • Proficiency with social media platforms (Instagram, LinkedIn, Facebook) and scheduling tools (e.g., Buffer, Later, Sprout Social), • Basic graphic design ability using Canva, Adobe Creative Suite, or similar tools, • Organized, detail-oriented, and comfortable managing multiple priorities, • Collaborative, open to feedback, and curious, • Passion for mental health and a deep respect for inclusive, stigma-free communication, • Familiarity with CRMs and email marketing tools (e.g., Mailchimp, Salesforce, Monday.com) is a plus Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness: • Medical Coverage - HDHP, PPO or PPO Buy-Up, • Health Savings Account, Flexible Spending Account, and Dependent Care Account Options, • Dental & Vision Insurance, • Front Loaded Paid Time Off (PTO), • Observed Holidays & Annual Office Closure, • Medical & Parental Leave (in accordance with State and Federal Laws), • Competitive Pay, • 401(k) Retirement Plan and employer match, • Employee Referral Program, • Professional Development Stipend after 1st Work Anniversary, • Paid Professional Development Days after 1st Work Anniversary, • Short-Term & Long-Term Disability, • Group Life/AD&D Insurance, • Employee Assistance Program (EAP), • Voluntary Benefits Compensation & Employment Details Pay Range: $65,000 - $73,000 annually Pay Type: SalaryDepartment: MarketingSupervisor: Director of MarketingSupervisees: NoneExemption Status: Exempt W-2Work Environment: Remote Work Schedule: Monday through Friday, 8 AM - 4 PM, 9 AM - 5PM, or 10 AM - 6 PM EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Georgia, Kansas, Kentucky, Massachusetts, New Jersey, New York, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .