IT Project Manager
hace 1 día
Philadelphia
Job Description Position Summary: The IT Project Manager is responsible for leading, planning, and executing complex technology initiatives that support the organization’s strategic goals within the Medicaid managed care and behavioral health landscape. The ideal candidate brings strong technical expertise, exceptional communication skills, and the ability to build trusting, collaborative relationships across clinical, operational, and administrative departments. This role requires someone who can translate technical needs into business solutions, support cross-functional coordination, and navigate the unique challenges of behavioral health and Medicaid-focused healthcare systems. Key Responsibilities: Project Leadership & Execution • Lead the end-to-end planning, execution, monitoring, and closure of IT projects, including software implementations, system integrations, data initiatives, cybersecurity enhancements, and infrastructure upgrades., • Manage project scope, timelines, resources, risks, dependencies, decision logs, and budgets using PMO-defined methodologies and tools., • Develop and maintain comprehensive project documentation, including charters, work plans, status reports, communications, and risk mitigation plans., • Coordinate vendor activities, ensuring deliverables meet technical, security, and compliance standards., • Anticipate, problem-solve, and resolve issues throughout project life cycle., • Identify and work with stakeholders throughout the organization to define technical criteria for selection of vendors and coordinate vendor selection process, as needed., • Serve as a technical liaison between business stakeholders, IT teams, and external vendors., • Analyze and translate business requirements into functional and technical specifications., • Support solution design sessions, technical evaluations, and system configuration discussions., • Build and maintain strong working relationships with clinical leadership, operations, quality teams, compliance, provider networks, data analytics, and member-facing departments., • Facilitate effective communication and alignment across departments to ensure project objectives and organizational priorities are well understood., • Deliver clear, concise project updates to executives, stakeholders, and technical teams., • Facilitate cross-functional meetings, ensuring decisions are documented and action items are followed through., • Adhere to PMO methodologies, reporting processes, and governance structures., • Ensure all project activities comply with applicable regulations and standards, including HIPAA, data privacy requirements, and Medicaid/behavioral health program guidelines. Required • Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration, or related field, or an equivalent combination of education and 5+ years of relevant experience., • 5+ years of project management experience leading IT or health technology projects., • Strong technical background in areas such as system implementation, integration, application support, network or infrastructure management, or database/data systems., • Experience working in healthcare, preferably Medicaid managed care, behavioral health, or other regulated environments., • Demonstrated ability to manage multiple complex projects in a matrixed organization., • Exceptional verbal and written communication skills, including the ability to translate technical concepts for non-technical stakeholders., • Proven ability to build cross-departmental relationships and drive consensus., • PMP, CAPM, PMI-ACP, or comparable certification., • Experience with Medicaid data systems, behavioral health technologies, EHRs, or claims/eligibility platforms., • Knowledge of data governance, cybersecurity best practices, or interoperability standards (e.g., FHIR, APIs)., • Technical aptitude with the ability to quickly understand complex systems., • Strong interpersonal and relationship-building skills, with a collaborative mindset., • Strategic thinking and the ability to align project goals with organizational priorities., • Adaptability in a fast-paced and evolving healthcare environment., • Problem-solving and risk management with a proactive approach., • CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.