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Job Description Job Title: Information Technology Service Desk Specialist Location: New York, NY 10001 Salary/Payrate: $60-63K with benefits Work Environment: 100% Onsite Position will require travel to NY or CT on rotational basis Term: 1 Year Contract that renews each year with possible opportunity of conversion Sponsor/Transfer Visas: Client is unable to sponsor. US Citizen and Green Card Holders Only. Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-FL1 The Information Technology Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. Responsibilities • You will be responsible for helping onboard new hires with their devices., • Help train new hires on technology, intranet, etc., • Install Software and Troubleshoot issues., • Set up workstations – monitors, docking stations, etc., • Must have Windows and Apple troubleshooting experience., • Mobile Device Management (MDM) – Intune preferred., • A+ Certification preferred., • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems (Windows & Mac), hardware, and software., • Responding to requests on the phone, via email, in person, or through remote access, • Update the team on progress and ensure all tickets are resolved within a timely manner., • Provide mobile device support to employees., • Maintain AV equipment while performing daily walkthroughs of all conference rooms., • Image laptops and desktops in preparation to be deployed., • Manage hardware and software inventory., • Assist with enterprise-wide Technology projects., • Document processes, procedures, and issue resolutions, • This role requires you to work in-office weekdays and after-hours support when needed. Qualifications: • Additional responsibilities as assigned., • Bachelor’s Degree preferred., • 3+ years of experience in a Help Desk / Service Desk role, • Exceptional knowledge of Microsoft Office Suite / M365, • Must have superior customer service skills., • Superior organization, project management skills, and attention to detail, • Demonstrated decision making and problem-solving skills., • Detail-oriented, multi-task, and work effectively in a fast-paced, team environment., • Strong interpersonal skills and effectively communicate, both written and verbally, • Must have a positive approach and team spirit., • Multi-lingual a plus

Job DescriptionSalary: $62,740k $78,425k POSITION SUMMARY Want to help tell the story of New York City to the world? At New York City Tourism + Conventions, NYCs official tourism organization, thats both our pleasure and our responsibility. We are a team of proud New Yorkers who love representing the five boroughs to the globe. Our digital marketing and social media team produces inspiring work that reflects New York Citys energy and diversity. That work can be seen across a range of digital and social channels, including our Webby Awardwinning digital channels; Emmy Awardwinning films; key programs like NYC Restaurant Week; and through partnerships with leading tourism and hospitality organizations at home and worldwide. We champion collaboration and are looking for a like-minded Social Video Producer to join our team, reporting to the Senior Social Media Director on the Creative/Content team. Our mission has always been to share an authentic, positive image of New York City with the world and help build the Citys prosperity, and we are charged with helping ensure that all New Yorkers benefit from the Citys tourism economy. In pursuit of that goal, we are committed to featuring diverse voices in our channels who speak to NYCs many cultures and make the five boroughs the worlds most dynamic and welcoming travel destination. We are seeking a creative, organized and resourceful Social Video Producer based in New York City with strong external and internal communication skills for a full-time position to help us produce social content aligned with the above mission and goals. WHAT YOULL DO: • Concept, create, edit and manage engaging social video content for our Instagram, TikTok, YouTube Shorts, LinkedIn and Facebook Reels channels, • Scout and work with NYC-based creators to help cover New York City attractions, culture and events from a tourist-facing POV, • Handle the video pre-production process, liaising with internal teams, NYC Tourism partners and members of the local tourism industry, • Ensure that all NYC Tourism social videos comply with brand guidelines, including legal requirements, • Manage editing workflow with freelance video editor(s), • Work with our Legal and Accounts Payable departments to generate and execute contracts with contributors and to process invoice promptly, • Shoot and edit occasional video for NYC Tourism social channels, including interviews with various tourism sectors, B2B partners and on the street with the general public, • Write strong and engaging copy that connects with a large and diverse audience, • Generate and brainstorm ideas with other internal teams, • Collaborate with the team to diversify our brand while increasing followership, • Ensure a diversity of ideas, perspectives and voices YOU SHOULD: • Be an effective communicator with the ability to build brand following and engagement, • Understand both traditional and digital media platforms and planning principles including paid social, organic content, measurement, media/campaign evaluation and brand health tracking, • Be able to lead and manage parallel projects/brand social platforms and work effectively with multiple stakeholders, • Be in tune with social trends and able to respond to those trends/memes to capitalize on opportunities, • Have the agility, flexibility and positive attitude necessary to thrive on a fast-moving team and in a growing business, • Have deep knowledge of the overall creator landscape QUALIFICATIONS: • Be based in NYC, • Have 2+ years experience in social media and digital marketing, • Be able to edit video on desktop/mobile apps such as Premiere, CapCut, InShot, etc., • Have impeccable written and verbal communication skills. You're going to contribute to the voice of New York Citys Official Guide and will largely be your own writer, editor and copy editor, • Poise, comfort and confidence in talking to a wide variety of New Yorkers (and tourists!) in eliciting on-camera interviews from them, • Have solid news judgment, informed by a sincere desire to represent all of NYC in all its diversity, including its people; its many communities, neighborhoods and boroughs; and the sheer abundance of activities, interests and industries that make NYC vibrant, • Understand NYC: youll be talking to both visitors to NYC and locals, so you need to know the five boroughs well, • Have enough familiarity with social metrics to understand whats working and whats not, • Familiarity with Monday.com, SproutSocial, Later, Excel, a plus, • Have excellent interpersonal and relationship-building skills, • Maintain a positive mindset and the ability to remain calm under pressure APPLY WITH: • Your resume and cover letter explaining your interest in the position and including examples of accounts youve managed or social videos youve produced We offer a competitive benefits package including: • Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote., • Generous Time Off: PTO days and sick time., • Holidays: up to 12 paid company holidays, plus extended Winter Break., • Floating Holiday: 1 per year, front-loaded., • Healthcare: Premium medical, dental, and vision plans, plus HRA., • Retirement & Development: Retirement savings plan and professional development opportunities., • Perks: Cell phone credit to subsidize your plan, monthly commuter allowance. Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. NYC Tourism + Conventions Commitment to Diversity, Equality and Inclusion Here at NYC Tourism + Conventions we are an equal opportunity employer, committed to our diversity and inclusiveness. We provide equal work opportunities for all and prohibit discrimination and harassment of any type. All qualified applicants will be considered without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email let us know the nature of your request. If you think you might thrive in this environment, we would love to hear from you! EOE

Job DescriptionEMPLOYMENT OPPORTUNITY WITH MARCHESINI GROUP USA Seeking an Experienced SALES Manager/Director to generate and handle sales for our Beauty Division line of packaging machinery. Who we are… Marchesini Group USA is a leading supplier of primary and secondary packaging solutions to the pharmaceutical, biotech, and cosmetic industries. Established in 1992, our 23,000-square-foot North American headquarters supports the USA, Canada, and parts of the Caribbean and is backed by 2,500 Marchesini staff members worldwide. Our modern facility is equipped and staffed to meet the ever-increasing demands of today’s sophisticated and quality-conscious packaging clients. In today’s high-tech global marketplace, you need the right people and a commitment to providing the highest level of innovation, craftsmanship, reliability, and service. Our years of collective experience are at the service of our clients every day. Every member of Marchesini Group USA is here to satisfy our clients’ packaging requirements in the most effective way possible. Our sales team comprehensively analyzes and defines the customer’s packaging requirements to translate technical challenges into effective unique packaging solutions. By combining the most-advanced technology with our knowledge and understanding of the pharmaceutical, cosmetic and consumer products industries, we have made solving packaging challenges our specialty. All precision packaging machinery available through Marchesini Group USA has been manufactured to meet the highest level of quality certification using established production benchmarks and testing procedures. No single element of our business is as important to our reputation and our success as quality…and it has never been compromised. About the position… RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Develops, generates and manages sales activity for beauty/cosmetic sector customers., • Manage and generate sales activity for large key accounts as well as small to mid-size customers., • Executes the complete sales cycle from initial contact onwards., • Creates and maintains strong working customer relations., • Maintains and manages customer data base and reports in CRM., • Sales forecast planning., • Drives growing sales in expanding market.The person... Pivotal Experience & Expertise Functional Experience: Brings strong commercial experience. Demonstrates an independent, results-driven work ethic. A self-starter and team player who is motivated to succeed. Superior people/customer relationship skills as well as strong interpersonal skills. Industry Experience & Tenure: Minimum of 5 years’ broad experience and knowledge of cosmetic processes and packaging equipment. Brings strong network connections and relationships. Business Acumen: Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals. Competencies: • Adaptability: Adapts to changes in the work environment. Manages competing demands and changes approach or method to best fit the situation., • Collaboration and Teamwork: Balances team and individual responsibilities. Contributes to building a positive team spirit., • Customer Service: Focuses on serving customers as the organization’s top priority. Understands needs, creates distinctive value, and builds meaningful relationships. Aligns organization and resources to deliver on customer commitments. Driven to create value for customers., • Expert Communication: Excellent verbal and written communication skills. Responds promptly to customer needs to meet commitments., • Innovation: Displays original thinking and creativity and meets challenges with resourcefulness., • Learning: Curious, open-minded and an avid listener who welcomes broad input, criticism and feedback., • Motivation: Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles and measures self against standard of excellence., • Planning/Organizing: Prioritizes and plans work activities while efficiently managing time., • Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyses information skillfully and develops alternative solutions. Microsoft O365 including Excel, Word, OneDrive, Outlook, PowerPoint, SharePoint, Teams. Benefits: The well-being of our employees and their families is our top priority. Therefore, Marchesini Group USA offers a generous and attractive benefits packaging including: Paid Time Off • Paid Holidays • Pension Plan • 401(k) Plan • Medical Insurance • Dental Insurance • Vision Insurance • Short- and Long-Term Disability Insurance • AD&D Insurance • Life Insurance • Employee Assistance Program • Optional Identity Theft Protection Coverage • Car Allowance (for applicable sales positions) Work Status Eligibility and Requirements: Applicants must have a pre-existing legal US work status. Will not sponsor visas. Travel 60%+ Additional Language Knowledge: Not required but always a plus! ITALIAN/SPANISH LANGUAGE Salary: $90,000 to $115,000 annually depending on experience level + commission Job Location: Position is a Remote/Telecommuting Position. Powered by JazzHR kANZiAEOd0