Service Manager - The Reef Apartments
1 day ago
Atlantic Beach
Job Description We are seeking a skilled and reliable Service Manager to join our maintenance team. The Service Manager will play a key role in ensuring the safety, functionality, and aesthetic appeal of our community by performing a variety of maintenance and repair tasks. This position requires strong technical skills, attention to detail, and a commitment to delivering exceptional service to our residents. Core Responsibilities: • Maintenance Supervision:, • Supervise and lead a team of maintenance technicians, assigning tasks, and providing guidance to ensure efficient and effective maintenance operations., • Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas requiring repair or improvement., • Prioritize and schedule maintenance requests, work orders, and preventive maintenance tasks to minimize downtime and disruptions for residents., • Repairs and Troubleshooting:, • Perform and/or oversee the diagnosis, repair, and maintenance of mechanical, electrical, plumbing, HVAC, and other building systems and equipment., • Troubleshoot equipment malfunctions and coordinate with external vendors or contractors as needed to ensure timely resolution of issues., • Maintain accurate records of maintenance activities, including work orders, inventory levels, and equipment warranties., • Safety and Compliance:, • Ensure compliance with all applicable safety regulations, building codes, and company policies and procedures., • Conduct regular safety inspections and trainings for maintenance staff to promote a culture of safety awareness and adherence to best practices., • Respond promptly to emergency situations, such as fire alarms, floods, or power outages, and implement appropriate measures to mitigate risks and ensure resident safety., • Inventory and Budget Management:, • Manage maintenance supplies, tools, and equipment inventory, ensuring adequate stock levels and proper storage to support maintenance operations., • Monitor maintenance expenses and assist in the development and management of the maintenance budget, identifying opportunities for cost savings and efficiencies., • Customer Service and Resident Relations:, • Provide excellent customer service to residents by addressing maintenance requests promptly and professionally, communicating status updates and resolutions as needed., • High school diploma or equivalent; trade school certification or relevant technical training preferred., • Minimum of 3-5 years of experience in maintenance management, preferably in the property management or multifamily housing industry., • Strong knowledge of building systems and equipment, including HVAC, plumbing, electrical, and mechanical systems., • Supervisory experience with the ability to lead, motivate, and develop a team of maintenance technicians., • Excellent problem-solving skills and the ability to prioritize and manage multiple tasks in a fast-paced environment., • Knowledge of safety regulations, building codes, and maintenance best practices., • Positivity: Maintain a positive and supportive environment for residents and team members, fostering a culture of collaboration and respect., • Solution Orientation: Approach challenges as opportunities for growth and improvement, implementing proactive strategies to address issues and enhance property performance., • Pursuit of Excellence: Strive for excellence in all aspects of property management, continuously seeking opportunities for innovation and improvement., • Transparency and Candor: Foster open and honest communication with residents, team members, and stakeholders, building trust and accountability within the community., • Dedication to Outperform: Commit to exceeding expectations and delivering exceptional service to residents and stakeholders, demonstrating a strong work ethic and dedication to achieving results., • Leadership: Lead by example, providing clear direction, guidance, and support to the property team, and promoting a collaborative and inclusive work environment., • Financial Strength: Manage property finances responsibly and strategically, maximizing revenue and minimizing expenses to ensure long-term financial stability and growth.