Customer Service Representative - State Farm Agent Team Member
hace 3 días
Sandy
Job DescriptionBenefits: • License Reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: • Engaging with customers through various channels, including phone, email, and chat., • Providing friendly and efficient assistance with policy inquiries, updates, and claims., • Utilizing digital tools and platforms to connect with a younger demographic., • Collaborating with a dynamic team to ensure timely and effective issue resolution., • Proactively identifying opportunities to enhance customer satisfaction.Qualifications:, • Excellent communication skills, both written and verbal., • Tech-savvy with a familiarity with digital communication tools., • Customer-oriented mindset with a strong desire to exceed expectations., • Ability to adapt to a fast-paced, evolving work environment., • Previous customer service experience is a plus, but not required.Requirements:, • High school diploma or equivalent; college degree is a plus., • A positive and proactive attitude towards learning and growth., • Familiarity with social media platforms and digital communication tools., • Ability to work in a collaborative team setting. Daniel Kroll - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.