Storage Support System Administrator II and III
25 days ago
Riverton
Job DescriptionStorage Support System Administrator II / III Job ID: TAP00153 Position: System Administrator II /III Location: Bluffdale, UT Category: Technical Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years) Certification Requirement: DoD 8570 IAT II (Required) Education Requirement: B.S in technical discipline Experience Requirement: Level II: 5+ with degree, 10+ without degree. Level III: 10+ with degree, 15+ without degree. Compensation Range: 83,000-158,000KPosition Overview TAP Engineering is seeking System Administrators at the II and III levels to provide enterprise and HPC-focused Storage Sustainment support in large-scale, mission-critical environments. This role is responsible for the sustainment of the entire storage environment across two geographically dispersed locations, supporting heterogeneous, multi-vendor high-performance storage platforms, mass storage subsystems, and fiber channel interconnection fabrics. This position operates in a complex computing environment and requires strong troubleshooting skills, operational discipline, and the ability to support mission-critical systems with high availability requirements.Technical Environment • Multi-vendor high-performance storage platforms, • Mass storage subsystems, • Fiber Channel interconnection fabrics, • Heterogeneous storage environments, • Linux, Unix, and Windows operating systems, • Client/server, storage, and network devices, • Enterprise and HPC computing environments, • Storage management and monitoring toolsKey Responsibilities (All Levels), • Provide support for the implementation, troubleshooting, and maintenance of IT systems, • Support day-to-day operations, monitoring, and incident response for storage environments, • Manage and sustain enterprise and HPC storage systems, • Support client/server, storage, and network devices, • Provide Tier 1 and Tier 2 support based on experience level, • Escalate issues appropriately and communicate status to Government and internal stakeholders, • Support dispatch operations for hardware-related issues and remain engaged through resolution, • Optimize system performance and resource utilization, • Perform system capacity analysis and planning, • Provide detailed troubleshooting and root cause analysis, • Document system configurations, procedures, and sustainment activities, • Follow Government-defined ticketing, change management, and operational procedures, • Independently administers enterprise and HPC storage systems, • Provides Tier 1 and Tier 2 support, including advanced troubleshooting, • Performs root cause analysis and remediation, • Manages daily configuration and operational health of storage environments, • Supports multi-vendor storage platforms and fiber channel fabrics, • Executes storage deployments, upgrades, and transitions, • Provides detailed analysis and feedback for escalated incidents, • Serves as a technical lead and subject matter expert for storage environments, • Resolves highly complex storage, system, and integration issues, • Supports storage system design, architecture, and long-term planning, • Analyzes system interdependencies within enterprise and HPC environments, • Leads major incident response efforts, • Performs long-term capacity planning and optimization, • Provides detailed technical analysis and reporting for escalated issues, • Mentors junior administrators, • Acts as the final technical escalation authorityRequired Qualifications (All Levels), • Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years), • DoD 8570 IAT II certification, • Experience administering Linux-, Unix-, or Windows-based systems, • Experience supporting enterprise or HPC storage environments, • Strong troubleshooting and documentation skills, • Strong verbal and written communication skills, • Ability to support mission-critical systems in a 24/7 operational environment (as required), • Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose), • Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing, • Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents, • Dental & Vision: Employer-paid plans with optional enhancements, • Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability, • Flexible Spending Accounts: Healthcare and dependent care FSAs, • Tuition Reimbursement: Up to $36,000 per year for approved coursework, • Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support, • U.S. citizenship, • Favorable criminal history review, • Education verification, • Drug and substance use review, • Credit history review Powered by JazzHR N0aGxNbK0X