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The IT and Records Support specialist is a member of the IT and Systems department and will be responsible for maintaining company and school records in various systems. Major Responsibilities/Activities: Responsible for supporting the IT, Systems and Admissions Department as directed. Heavy data entry and customer service involved. · Enter student information into Slate database, including heavy data entry from recruitment events. · Complete updates to student records regarding Biographical information, contact information, etc. · Consolidate records to avoid duplicates in the systems. · Manage the movement of student information from the CRM (Slate) into the SIS (Campus Café) for accepted and enrolled students. · Provide comprehensive support to end-users, including troubleshooting issues related to student records or portals. · Organize IT Support Ticket system, forwarding serious issues and responding to low level requests directly. · Assist with physical computer or phone set-ups for office staff, when needed. · Assist various departments with student files or record maintenance (Financial Aid, Bursar, Registrar, Housing, etc.) as needed. · Assist in the auditing of enrollment documents for incoming students. · Additional job duties as assigned by manager. Minimum Requirements: · Strong data entry skills, with demonstrated speed and accuracy with an attention to detail. · Strong customer service orientation; excellent interpersonal and communication skills. · Outstanding teamwork and time management skills; ability to work independently and meet deadlines. · Ability to prioritize and manage multiple demands in a fast-paced environment. · Must be proficient with Microsoft Office Suite, especially Excel with excellent typing skills. · Previous experience with Slate CRM and Campus Café SIS (or similar software) preferred! Job Types: Full-time, Part-time Pay: $22.00 - $25.00 per hour Expected hours: 10 – 20 per week Schedule: Day shift Monday to Friday Overtime Security clearance: Confidential (Preferred) Ability to Commute: New York, NY 10011 (Required) Ability to Relocate: New York, NY 10011: Relocate before starting work (Required) Work Location: In person
All positions report to the Program Director and are part-time. All positions are open at both elementary school and middle school sites. Group Leader and counselors work Monday to Friday 2:30 to 5:40p.m. Education Specialist will work 10-14 hours a week between the hours of 3p.m. and 5:30p.m. Group Leaders are responsible for the overall leadership, planning and implementation of after school program activities, including integrated educational projects, recreation, arts & crafts and group building activities. They are responsible for addressing the basic needs of the students in their group and serve as first responders in mediating any conflicts or personal issues that may arise with students. Positions are available in both the Middle School and Elementary School. Counselors are responsible for giving support to Group Leaders and Specialists and will work with students during group activities and projects. Positions are available in both the Middle School and Elementary School. A minimum of a High School Diploma / Associate Degree preferred. Be able to commit to working five days until to June 25th, 2025. Agree to fingerprinting and security clearance by NYC Dept. of Education and Dept. of Health.