Buscar empleo: 948 ofertas de trabajo de state of en Anchorage, Alaska (diciembre 2025) - page 7

Regional Teller

hace 17 días

Anchorage

Job Description The Regional Teller will travel between different branches within CU1's network and is experienced and proficient in the day-to-day responsibilities of a Teller. They demonstrate strong leadership skills and lead by example in the areas of member service, risk management, and the overall employee experience. Regional Tellers work with members on complex transactions and provide member service in an expedient, accurate and courteous manner. They evaluate members’ financial needs and recommend appropriate products and services. Responsible for meeting goals/objectives and may be responsible for assisting the Manager with daily operational tasks including, conducting buy/sells, replenishing the ATMs/ITM/Cash Recyclers, balancing cash supplies, conducting reviews, operational audits, etc. This position is based in Anchorage and does require frequent travel throughout Alaska. Pay Range: $22.01/hr. - $30.97/hr. This position is also eligible for premium pay when traveling to eligible remote CU1 branches. In addition to the foundational behaviors of the teller role, including excellent member service, processing day to day transactions, and maintaining appropriate controls, the Regional Teller: • Demonstrates ownership of complex transactions., • Provides support in the research and resolution of member issues., • Identifies members’ financial needs and recommends appropriate products and services., • Provides support and expertise on the teller line by reviewing complex transactions and providing applicable approvals., • Reviews suspicious or unusual transactions and items, and approves transactions within defined transaction limits., • Uses sound judgment, along with defined policies and procedures, to determine if the transaction or item is valid., • Issues transaction overrides and removes flags appropriately., • Updates and maintains all member documentation according to procedure., • Supports in the opening and closing of the branch., • Assists with all cash management and balancing transactions as necessary., • Models excellent member service behaviors and supports Service Manager in the implementation of the branch member experience strategy., • Ensures checks are scanned and end of day procedures are completed as assigned., • Assists with notary administration as needed., • Supports the member experience by maintaining the branch appearance, including transaction counters, lobby, parking lot and general cleanliness., • Ensures correct brochures and other marketing material are displayed in a timely manner., • Assists with the completion of the monthly and quarterly branch checklists. ADDITIONAL REQUIREMENTS: • Travel between assigned branches to provide coverage and support as needed., • Remains up to date and educated on products, services, and marketing promotions to best match the members’ needs., • Effectively demonstrates excellent service in all member interactions., • Works closely with the Service Manager to develop member service skills focused on excellent service and value., • Multi-tasks by working with multiple software programs to accurately complete requests, while simultaneously communicating with members., • Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards., • Projects a positive and proactive attitude with members and employees consistent with Credit Union 1’s mission and core values to maintain and contribute to a high level of member service., • High school graduate or equivalent, • A minimum of 1 year working in a financial institution, Teller experience preferred., • Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting., • Ability to remain calm when helping difficult and/or upset members., • Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person’s financial needs., • Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Please note: Credit Union 1 does not provide relocation assistance. This position is based in Anchorage and if selected for an on-site position, candidates will be responsible for relocating to Anchorage prior to the agreed upon start date at their own expense. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.com

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