Strategic operations jobs in Seattle, Washington - Page 5Create job alerts

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. The people you’ll like to work with and things you'll enjoy impacting: As a Customer Success Onboarding Team Leader reporting to the Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. What You Will Own: Team Leadership & Performance Development • Coach the Coaches: Design and execute a structured coaching framework for senior advisors, enabling them to independently develop junior team members, freeing you for strategic oversight., • Performance Architecture: Establish clear performance expectations, KPI accountability structures, and career pathing that motivates both high performers and developing talent., • Culture of Excellence: Build and sustain a team environment defined by accountability, continuous learning, and data-driven self-reflection. Operational Execution & Metric Stewardship • KPI Ownership: Drive performance against core metrics: Activation Rate, Reachability, QA Score, Time-to-Value (TTV), and Churn reduction., • Strategic Metric Migration: Lead the team's transition from activation-centric success metrics to NRR and long-term Adoption indicators, aligning frontline activity with company-level retention goals., • Data-Driven Diagnostics: Leverage QA scores, reachability data, and cohort-level performance analytics to identify skill gaps, process breakdowns, and intervention opportunities before they become escalations. Cross-Functional Partnership • Sales Handoff Integrity: Partner with the Sales team to define and enforce a clean deal standard, ensuring every provider enters onboarding with the right context, expectations, and setup for rapid ROI realization., • Product & Operations Feedback Loop: Systematically surface friction points in the onboarding journey and translate provider-level insights into actionable input for Product and Operations roadmaps., • 4-6 years of progressive experience in Customer Success, Onboarding, or Account Management within a SaaS or technology-driven environment., • 1-2+ years of formal people management experience leading mid-sized teams., • Demonstrated track record of managing performance through data: QA frameworks, coaching plans, and metric-driven decision-making., • Professional fluency in both English and Spanish (written and spoken), essential for leading a bilingual team and managing escalations., • Expert-level proficiency in Salesforce CRM; working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent. It will also help you to have… • Retention-First Mindset: You think in NRR, not just activation. You understand that the onboarding conversation sets the retention trajectory., • Multiplier Mentality: You measure your success by your team's output, not your personal output. You get energy from watching others exceed their own expectations., • Structured Ambiguity Navigation: You thrive in scaling environments where processes are still being built. You bring structure without rigidity., • Commercial Acumen: You connect the dots between provider health, expansion signals, and company revenue, and you speak that language fluently in cross-functional conversations., • Coaching Precision: You do not deliver generic feedback. You diagnose root causes, tailor your coaching approach to the individual, and track improvement with clear milestones. Salary Range: $60,000 - 70,000 base salary + quarterly bonus. Some of the US benefits we offer are: • We're proudly distributed across the globe, with each market being remote-first., • Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in., • Opportunity to develop in an international environment - we have teams in 6 countries., • Remote work with $50/month home phone/internet reimbursement., • Comprehensive health, dental, and vision coverage with UHC., • Company paid STD and LTD, and Basic Life Insurance at 1x salary., • FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus., • Accident/Hospital/Critical Illness voluntary plans available., • 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period., • PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over)., • 12 Holidays observed., • Parental Leave - 12 weeks of paid leave., • EAP (Employee Assistance Program)., • Voluntary Pet Insurance through Fetch., • Financial wellness tools through SoFi and Ladder., • Discounts via Perkspot., • Booksy benefit $50 per month to use on services in our app. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at ___, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. * Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. * Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. * Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems. * World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit ___. We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely in the Nashville, TN, area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly. * Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource. * Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. * Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. * Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. * Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. * Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. * Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. * Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. * Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: * A minimum of 5 years of health systems experience. * Proven experience in customer success, account management, or project management. * Ability to build relationships across an organization, from front-line staff to executives. * Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. * Experience working with cross-functional teams in a fast-paced startup environment. * Strong background in project management. Nice-to-Have: * Experience with AI or technology adoption in healthcare. * Advanced knowledge of healthcare workflows and compliance standards. * Active Registered Nurse (RN) license from an accredited university. ***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @___ email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.

Do you want to be at the forefront of intelligence-driven cybersecurity? We at Centripetal are innovators of disruptive cybersecurity solutions. Our CleanINTERNET managed service operationalizes billions of threat indicators in real-time to prevent over 90% of known threats against enterprise networks. Our customers love us for reducing their cybersecurity risks and enabling their security operations to be more proactive, focused and efficient. Our Intelligence Services is a group within Centripetal that analyzes cyber threat intelligence to envision and create new technologies that power our managed service offerings. We focus on bold ideas around how to leverage data in cyber defense and pursue strategic initiatives that aim to paradigm-shift the cybersecurity landscape. This position has an impactful role in helping visualize and operationalize the findings of Intelligence Services to create and deliver a cutting-edge user experience with actionable insights for our customers. Position: Senior Software Engineer, Intelligence Services Location: US (Hybrid or Remote) What you would do: • Be a member of a high performing product development team., • Be a back-end engineer developing Kubernetes services for streaming data pipelines and application micro services., • Develop distributed software systems that enable analytics across many different cyber threat intelligence and data sources., • Build cloud-delivered cybersecurity products that leverage intelligence and data in innovative ways., • Work in a creative startup environment with a broad scope of ownership and high degree of autonomy., • Continuous delivery of features through CI/CD pipeline to productio, delivering documented, maintainable, secure and testable code., • Contributing to innovation projects from research, ideation and incubation to scale and production., • Practicing trunk-based development by continuously integrating changes and commits with other team members., • Developing cloud-native software deployed on multi-cloud platforms., • Experience with Object Oriented and Functional programming languages. Knowledge about the strengths of different programming language paradigms., • Building clean consumable REST interfaces, having clearly negotiated the contract with consumers of that interface., • Proven experience in developing applications on one or more of the major cloud service platforms: Google Cloud Platform, Amazon Web Services, or Microsoft Azure., • Experience in leveraging AI to increase your impact., • Familiarity with container orchestration platforms like Kubernetes and how applications are managed and deployed., • Practice Agile and DevOps methods such as pull-based systems (Kanban), Continuous Integration, and Continuous Delivery., • Familiarity with GitOps and how it can help with Continuous Delivery (like ArgoCD, FluxCD)., • Event-Driven or Message based systems like AMQP or Kafka., • Understands how to develop successfully functioning MicroServices from event-driven architectures (like Event Sourcing and CQRS)., • Product startup, small teams experience in Agile environments., • BS/MS degree in Computer Science or closely related field., • Strong experience of functional programming (preferably Clojure), • Strong CS skills such as data structures, algorithms, and problem solving., • Build and CI tools such as git, Gradle and CircleCI ., • Solid familiarity with Linux based operating systems such as CentOS or RHEL., • Solid understanding of container-based applications (e.g. - how to build and run applications in a containerized environment like on docker)., • Testing tools such as JUnit, Spock or Clojure.test., • Clojure, Go, Python, • Databricks, PySPark, • Kafka, Kafka Streams, Warpstream, • Relational DB, Document Stores (e.g. ElasticSearch), • GCP, AWS, • Kubernetes, Cloud Native, • AI tools, • CI/CD, CircleCI, GitOps, FluxCD

Job Summary: The Senior Product Manager – Marketing Technology (MarTech) Platforms will own the strategy, roadmap, and execution of iHerb’s core marketing technology ecosystem. This role is responsible for leading the integration, evolution, and optimization of third-party and in-house MarTech platforms that power customer data, personalization, content, and lifecycle marketing experiences. This role will partner closely with Engineering, Marketing, Data, and external vendors to deliver scalable, reliable, and future-ready platforms such as Customer Data Platforms (e.g., Simon AI), orchestration and messaging platforms (e.g., Braze), and additional capabilities including CMS, PIM, DAM, and Language Service Providers (LSPs). The Sr. PM will also drive strategic decisions around build vs. buy, platform consolidation, and long-term architecture to support global growth and marketing innovation. Job Expectations: * Own the strategy, roadmap, and execution of iHerb’s core Marketing Technology (MarTech) platforms and integrations. * Lead build vs. buy decisions for current and future capabilities, including CDP, orchestration, CMS, PIM, DAM, LSP, and related platforms. * Serve as the product owner for key third-party MarTech platforms (e.g., Simon AI, Braze), including roadmap alignment and feature adoption. * Partner with Engineering to design and deliver scalable, reliable integrations between MarTech platforms and iHerb’s core systems. * Translate marketing and business needs into clear technical requirements, data flows, and platform capabilities. * Act as a strategic partner to Marketing, enabling personalization, lifecycle marketing, content operations, and experimentation through technology. * Balance near-term marketing needs with long-term platform scalability, maintainability, and technical health. * Define success metrics and KPIs to measure platform performance, adoption, and business impact. * Drive cross-functional alignment across Marketing, Engineering, Data, and external vendors to ensure successful delivery. * Participate in agile development processes, including backlog prioritization, sprint planning, and reviews. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills, and Abilities: Required: * Strong experience leading complex platform or infrastructure-adjacent products * Hands-on experience working with or integrating MarTech platforms such as CDPs, marketing automation/orchestration tools, CMS, PIM, DAM, or similar systems. * Solid understanding of APIs, event-driven architectures, data flows, and system integrations. * Proven ability to drive build vs. buy decisions and evaluate third-party vendors and technologies. * Experience defining and managing product roadmaps with multiple stakeholders and dependencies. * Excellent communication skills with the ability to translate technical concepts for marketing and business audiences. * Strong collaboration skills and comfort operating in highly cross-functional environments. * Experience working in an Agile/Scrum development process. * Customer-first and outcomes-driven mindset. Preferred: * Experience with CDPs (e.g., Simon AI, Segment) and lifecycle platforms (e.g., Braze). * Familiarity with global content and localization workflows, including LSP integrations. * Experience supporting international or multi-brand e-commerce platforms. * Understanding of data privacy, consent management, and compliance considerations in marketing systems. * Background in e-commerce, marketplace, or consumer digital products. Experience Requirements: Generally requires seven (7) or more years of Product Management or Product Ownership experience within a consumer software, e-commerce, or platform-focused environment. Education Requirements: Bachelor’s Degree required. A Computer Science, Engineering, Information Systems, or similar technical degree is preferred. #LI-JC1 The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at ___. Anticipated Pay Scale: $176,534 - $264,801 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to ___. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb Benefits At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ___. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Cloudian is a Silicon Valley-based technology company specializing in enterprise object storage systems. Cloudian introduced its platform, HyperStore®, in 2011 and is the most widely deployed independent provider of object storage and the leader in data management software for the hybrid cloud. With military-grade security, limitless scalability, and seamless cloud integration, Cloudian’s S3-compatible object storage lets users optimize data access, meet data sovereignty requirements, and cut costs by consolidating information to a single, cloud-like platform. Cloudian’s geo-distributed architecture manages and protects object and file data at the edge, core, and in the cloud, for both conventional and modern applications. About the Job This is not a software product management role. If you have not defined server specifications, qualified storage hardware, or managed ODM/OEM vendor relationships, this role is not the right fit for you. This role is not the right fit if: • Your storage experience is limited to consuming cloud storage services (S3, Azure Blob, GCS) as a developer or architect, • Your background is primarily SaaS, mobile, or consumer software products, • You are looking to transition into hardware from a pure software PM background Immediate Technical Focus: Your initial priority is the hardware and software platforms for our Object Storage products. You will navigate a challenging global supply chain landscape to formulate viable strategies that ensure our software is deployed on hardware that meets our rigorous performance and reliability requirements. This role requires significant technical expertise in storage platforms and the ability to bridge the gap between "Software Defined Storage" and the physical appliances that power it. Long-term Growth: As a Product Manager at Cloudian, you will lead the research, design, and development activities that guide the lifecycle management of our technology products. Over time, you will extend your influence to the broader product roadmap, aligning business goals with market intelligence and customer needs. You will manage feature request priorities, coordinate delivery schedules, and maintain critical relationships with vendors and customers to stay ahead of innovative technologies and market trends. Responsibilities • Platform Strategy & Hardware Qualification: Collaborate with stakeholders to formulate strategies for both hardware and software storage platforms. This includes evaluating options for Cloudian-supplied appliances and defining hardware server specifications., • Supply Chain & Vendor Management: Work directly with hardware vendors to navigate supply chain constraints, ensuring product availability and budget-friendly releases without compromising on technical standards., • Storage Subject Matter Expertise: Establish yourself as the SME for hardware/software platform interoperability. You will ensure that Cloudian’s "Software Defined Storage" is qualified for and deployed on hardware that satisfies all technical requirements. You are the person who can walk into a vendor meeting and evaluate drive specifications, controller choices, and chassis designs against our software's performance requirements., • Lifecycle Management: Manage, support, and enhance products throughout their entire lifecycle—from initial specification to rollout and ongoing optimization., • Technical Advocacy: Conduct in-depth technical presentations with customers and partners. Gather field feedback to influence future product specifications and solution offerings., • Requirements Engineering: Define detailed user stories, product specifications, and acceptance criteria to communicate the vision and technical requirements to the development team., • Cross-Functional Collaboration: Partner with Sales, Support, Marketing, Engineering, and Operations to ensure stakeholder needs are implemented correctly and go-to-market strategies are successful., • Market Analysis: Analyze customer usage data, competitor products, and emerging industry trends to make informed, data-driven product decisions. Requirements • Deep Storage Expertise: Strong technical acumen regarding storage platforms and architectures (Object Storage, SDS, etc.). Hands-on familiarity with storage performance benchmarking (IOPS, throughput, latency). Direct experience qualifying x86 server hardware for storage workloads., • Hardware/Engineering Background: 5–15 years of experience in product planning or an engineering-related field. Hands-on experience defining server hardware specifications, qualifying storage platforms, and managing ODM/OEM vendor relationships is required. Candidates without this background will not be considered., • Working knowledge of: NVMe, SAS, SATA, HDD/SSD drive selection, RAID configurations, server BOMs, IPMI/BMC firmware, erasure coding, and object storage protocols (S3-compatible). Familiarity with vendors such as Supermicro, Seagate, Western Digital, Micron, or comparable ODMs is strongly preferred., • Experience with storage security requirements including encryption at rest, key management, access control, and compliance frameworks (FIPS, FedRAMP, or equivalent) as applied to storage products., • System Knowledge: Proficient in Linux with basic scripting knowledge., • Strategic Communication: Proven ability to present findings, technical roadmaps, and recommendations to C-level audiences., • Execution & Methodology: Familiarity with Agile, Waterfall, and Lean product development. Ability to prioritize and deliver value in a fast-paced environment., • Evangelism: Ability to act as a product spokesperson, assisting with high-level technical demos and training., • Tools: Desired familiarity with Atlassian (Jira/Confluence), Salesforce., • Education: BS/BA in a technical field (or equivalent practical experience)., • Travel: Ability to travel up to 15% for vendor, customer, and partner engagements. Cloudian, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) As a Toaster on the hardware product management team you will be challenged to take on meaningful projects that will help craft the future of the company. On the product management team, you will interface with other Toast teams across Product, Engineering, UX, Marketing, Sales, Finance, Operations and Customer Success to build and shape innovative products. You will have the opportunity to interface with our restaurant customers (Owners,managers and employees) directly to get feedback on product enhancements, issues and usability in order to inspire and inform how Toast continues to iterate and grow. About this roll* (Responsibilities): • Work on the next generation hardware devices for our customers, • Be the voice of the customer. Understand deeply and broadly what the functional, social and emotional needs of users are and lead the design and development of products that will delight our customers., • Discover customer pain points and unmet needs and drive for high quality feature requests, • Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment, • Manage vendors and overseas suppliers, comfortable with evening calls with overseas suppliers and be able to clearly communicate requirements and deliver quality products on time., • Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win, • Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap, • Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches, • Manage multiple projects, and fulfill product requests within tight timelines, • Source new products and drive the qualification of the product internally and externally, • Analyze and track product KPIs to understand how hardware products are performing in the field post launch Do you have the right ingredients*? • A minimum 5 years Product Manager in a fast-paced hardware development environment and have launched at least 2 hardware product to market, • Strong understanding of hardware product development processes, from market research, user study, design, prototyping, production and post production quality support, • Experience building strategic partnerships with hardware vendors and suppliers, • Proven experience in bridging the technical and business sides of hardware projects, including the desire to lead through collaboration of these stakeholders, • Strong communication skills, including the ability to demonstrate ideas visually, • Proven time management, prioritization and organizational skills (must be able to prioritize workload and meet deadlines), • Strong problem-solving skills, • Experience in user experience design and research, • Experience in data mining and/or querying skills AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be. The Role: The Regional Manager is given broad operating latitude and decision-making responsibility for the management of a significant real estate portfolio. This role impacts every Avanath team member working at a community assigned to the Regional Manager. This role supports our brand, helps build our reputation, focuses our efforts on consistent excellence and enhances the service we bring to our residents, guests, and communities. This role provides their expertise and management to the acquisition, due diligence, lease up, and capital improvements strategies in our management platform and overall property operations. The successful Regional Manager will contribute to the oversight of our systems, ensuring quality procedures and training in those procedures, with assistance from other corporate team members. Continual improvement in efficiency, technology, and support of our teams will be a key focus. The Regional Manager is a key contributor to fostering high company morale and must be a cheerleader for our success and potential. They must manage the communities for which responsible in the most profitable manner possible, with regard given to promoting business ethics and fairness in the exercise of rental and management practices. The Regional Manager creates the atmosphere necessary to support the greatest possible satisfaction and well-being of all people at the communities, including fellow team members, residents, consistent with the goals and objectives of the company. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities., • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership., • An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges. Qualifications • 5+ years of experience in a community management position is highly desired., • 7+ years in multifamily experience highly desired, affordable housing experience preferred., • Lease Up / New Development experience where required., • Must possess intermediate skill level of the Microsoft Office Suite (Word, Excel, PowerPoint), property management systems, Internet, and email., • Knowledge of LIHTC and Tax Credit/Bond/conventional qualifications preferred as it’s based on the needs of the region., • Frequent travel within region as well as regional corporate and industry travel required., • Training experience desired., • Strong interpersonal skills as well as strong verbal and written communication skills required., • Ability to interact effectively with residents, housing/tenant associations senior executives, business vendors, community team members and investor contacts as needed., • Ability to work well under time and other constraints; must be adept at multi-tasking. Key Accountabilities • Fiscal Accounting • Assist in the development and execution of the region's operational budgets. Prepares and reviews monthly operating statements for accuracy, budgets to actual variances and bottom-line cash flow control, • Produces reports and monthly financials in an accurate and timely fashion and in alignment with Avanath’s operational protocol as established., • Maximize the operating efficiency and financial performance of the portfolio by developing strategic plans for enhanced performance., • Assist in the development of the region’s collections and implement a system to achieve 0% rent delinquency., • Oversee large capital projects and effectively communicate between multiple departments where applicable., • Prepares and submits subsidy vouchers, where applicable • Staff Leadership • Must visit the communities with the assigned portfolio a minimum of 3-4 times per week., • Responsible for managing up to 10 sites and a diverse workforce., • Direct and support the personnel and performance of each site, coaching leaders and providing clear and concise feedback and direction, selection and staffing decision-making., • Work with and support all back office and corporate support functions which includes but is not limited to compliance, finance and accounting, asset management, capital projects and human resources., • Assesses and completes the team’s performance on an annual basis., • Recognizes opportunities for team development when there is performance based and cultural concerns., • Challenges all team members to achieve higher levels of performance by establishing and communicating clear goals., • Able to respond to any team member concern, maintenance condition, resident problem, breach of security, and/or emergency., • Coordinates and oversees on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property. • Resident Relations + Customer Service • Positive interaction and communication with residents regarding operational concerns, community initiatives and other community related subjects., • Refers residents as necessary to other appropriate services and agencies which might be able to help as needed., • Assist the team in creating and implementing systems that provides necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints. • Adherence to PM Rules, Regulations and Guidelines • Respond to any potential housing violations and liability concerns regarding the property in a prompt, transparent and effective manner. Physical Demands & Working Conditions • The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols., • Frequent sitting and walking, • Repetitive use of computer, keyboard, mouse, and phone, • Reading, comprehending, writing, performing calculations, communicating verbally., • May work in an elevated site, may walk on uneven ground., • Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling. How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement., • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!, • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates., • Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching. Diversity & Inclusion Avanath Capital is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (“DEI”) are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part our culture, our reputation and our achievements. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization’s diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: • Respectful communication and cooperation between all employees., • Teamwork and employee participation, permitting the representation of all groups and employee perspectives., • Work/life balance through flexible work schedules to accommodate employees’ varying needs., • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. Compensation Range Compensation Range $100,000 - $140,000 USD

About the Job: LaunchDarkly is looking for an experienced Full Stack Engineer to play a key role in shaping the future of software delivery on the Guarded Releases team. In a world where agents are delivering code faster and more reliably, releasing safely is no longer optional infrastructure; it’s a competitive advantage. The Guarded Releases team is focused on making every release safer, faster, and more reliable. Our mission is to redefine how software is released: automating release processes, measuring the real-time impact of feature rollouts, and simplifying debugging when things go wrong. From automated release pipelines to metrics monitoring, error tracking, and fully automated rollbacks, our work ensures every code change is measured, and the entire release process from rollout to issue mitigation is managed for maximum efficiency and reliability. We are solving critical challenges in modern software delivery: reducing the time it takes to detect regressions, automating responses to minimize risk, and eliminating manual effort. We extensively use the products we build, allowing us to create our own ideal release process while shaping the developer experience for teams across the industry. If you’re interested in building the systems that help software teams ship safely at scale, we’d love to work with you. Responsibilities: * Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience to facilitate strategic discussions that align technical solutions with business goals, ensuring the delivery of scalable and effective features. * Drive comprehensive end-to-end feature development, taking full ownership from proof of concept through to delivery. Ensure that each feature provides robust observability into system behavior and customer usage patterns post-launch, applying a deep understanding of both technical and user experience considerations to optimize feature performance and reliability. * Proactively identify opportunities for product and user experience improvements, leveraging data insights and feedback to propose innovative, well-reasoned solutions. Lead the implementation of these enhancements, balancing user needs, business goals, and technical feasibility, ensuring each change drives meaningful improvements in engagement and performance. * Actively lead and contribute to code reviews, spec reviews, and architecture design, ensuring alignment with best practices, long-term scalability, and maintainability. Your experience will drive thorough and thoughtful evaluation of solutions, while providing constructive feedback that elevates the quality of the codebase. * Stay at the forefront of development trends, experimentation, and data-driven product evolution, bringing deep expertise to suggest and implement forward-thinking improvements in tools, processes, and methodologies. Your proactive involvement in continuous learning and improvement will help ensure the team remains competitive and cutting-edge in its approach to building user-focused products. Qualifications: * 3+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features * Proficiency across the full stack—comfortable in TypeScript/React on the frontend and Go (or similar) on the backend * Experience building data-focused products such as experimentation platforms, analytics dashboards, or large-scale data visualizations. * Proficient in designing, implementing, and maintaining RESTful APIs * Experience working directly with customers and understands how their work impacts business goals * Strong sense of ownership and accountability for delivering impactful solutions * Proven ability to work closely and collaborate with cross functional partners, like product, design, and data scientists. * Demonstrated ability to write clean, well-documented, and testable code with a focus on maintainability and extensibility. * Strong understanding of observability and monitoring tools and practices. * Excellent communication, collaboration, and interpersonal skills Pay: Target pay ranges based on Geographic Zones* for Level 2: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850**, • Zone 3: All other US locations - $116,000 - $159,500 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @___ email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Principal Product Manager – Risk & Compliance Location: San Fransisco, California Working Structure: Hybrid, 2 days onsite a week Salary + Bonus + Stock Options + Health Benefits The Principal Product Manager – Risk & Compliance will own the roadmap for compliance and risk-related products and capabilities across the organization. You will collaborate cross-functionally with Engineering, Operations, Legal, and Risk teams to design scalable systems that ensure regulatory adherence, fraud prevention, and operational excellence across global markets. This strategic role is balancing regulatory rigor with product innovation to enable compliant, efficient, and customer-friendly payment experiences. • Thought Leadership: Stay ahead of global regulatory trends and bring innovative compliance solutions to the product roadmap., • Product Leadership: Define and drive the vision, strategy, and roadmap for risk and compliance products and tools (e.g., transaction monitoring, KYC/KYB, AML, sanctions screening, and fraud prevention)., • Regulatory Enablement: Translate complex regulatory requirements (FinCEN, Fintrac, OFAC, PSD2, AUSTRAC, etc.) into scalable product features and processes., • Risk Management: Partner with Risk and Compliance teams to identify key risks and implement systems to detect and mitigate them in real time., • Cross-Functional Collaboration: Work closely with Engineering, Data, Legal, and Operations to deliver compliance-by-design solutions., • Vendor & Partner Management: Evaluate and manage third-party vendors providing compliance tools or data integrations (e.g., KYC providers, transaction screening APIs)., • Metrics & Reporting: Establish KPIs and dashboards to monitor compliance performance, operational risk, and fraud trends., • Customer Experience: Ensure that compliance processes remain frictionless, balancing user experience with regulatory obligations., • Bachelor’s degree in Business, Computer Science, Finance, or related field (MBA preferred)., • 8+ years of experience in Product Management, with at least 3+ years in risk, compliance, or fraud within payments, fintech, or financial services., • Deep understanding of AML/CFT, sanctions, fraud, and data privacy regulations., • Proven ability to deliver compliant solutions that scale across multiple markets and jurisdictions., • Strong technical acumen — able to work closely with engineering teams and data pipelines., • Excellent communication, leadership, and stakeholder management skills., • Experience with compliance technology (KYC, transaction monitoring, sanctions APIs, etc.) is highly desirable., • Competitive salary and equity packages, • Flexible working hours and a remote-friendly culture, • Health, dental, and vision insurance, • Learning and development budget We are in a growth industry: The global financial services world is booming and projections are that the boom will grow. We reward hard work and initiative: Everyone at Veem is eligible for a bonus to reward you for your effort and contributions. We are growing and will continue to grow: If you want your career to grow, this is the place to be. You want to explore new ways of doing things: You want to build on your use of AI on the job? Bring it on! So do we! Internal public offerings: Our goal is to go public and we are offering our valued employees options packages when they join Veem. This is your opportunity to potentially hit it big!

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

SpecterOps is a cybersecurity solutions and services provider specializing in deep knowledge of adversary tradecraft to help clients detect and defend against sophisticated attackers. We are seeking motivated and curious students or recent graduates to join us for a summer internship. If you have a passion for learning and an interest in accounting within a fast‑growing technology company, we want to hear from you! Internships at SpecterOps aim to offer students industry exposure and hands-on experience. You will partner closely with experienced professionals and be exposed to innovative solutions, research, and tools that will further enhance your knowledge and prepare you to add value as an early career professional. This year, the summer internship program will run for 11 weeks, beginning June 1, 2026, through August 14, 2026. Successful candidates must be able to commit for the entire length remotely with in the United States. We are inviting an Accounting Intern to join our Finance team, where you will support day‑to‑day accounting operations and gain hands‑on experience with core financial processes in a high‑growth cybersecurity company.You will work collaboratively with accounting and finance professionals, contribute to meaningful projects, and gain exposure to how accounting functions support strategic business decisions. This role is ideal for students interested in pursuing a career in accounting, finance, or corporate operations. Salary Range: $25.00 hourly Location: This position is remote, based in the U.S. • Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas. What you’ll be doing: • Collaborate on process improvement initiatives and create documentation of accounting workflows., • Assist day‑to‑day accounting activities, including accounts payable, accounts receivable, and general ledger support., • Review and organize financial documentation to ensure accuracy and compliance, • Work on month‑end and quarter‑end close processes., • Gain hands-on experience with preparing and reconciling financial reports and schedules., • Engage in knowledge sharing sessions and actively seek opportunities for professional growth and development within the finance and accounting functions., • Gain exposure to how accounting and finance support a cybersecurity services organization, including revenue recognition and cost tracking. Qualifications: • Currently pursuing an Undergraduate/Graduate degree in Accounting, Finance, Business, or a related field, • Ability to commit to a 11-week internship (20-30 hours weekly), • Strong attention to detail and organizational skills, • Completed or actively enrolled in introductory accounting coursework (e.g., Financial Accounting, Managerial Accounting), • Basicproficiency in Microsoft Excel, • Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency Nice to haves • Familiarity with accounting software or ERP systems, • Experience working with financial data, reconciliations, or reporting, • Basic knowledge of GAAP concepts, • Previousexposure of collaborating with remote teams, • Basic understanding of accounting principles and financial statements, • Interest in technology, SaaS, or professional services industries, • Strong problem-solving skills and a passion for learning new tools and processes. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To request reasonable accommodations, please contact us at ___ Unsolicited resumes are not accepted. #LI-REMOTE

Location: Remote (EST/CST preferred), NYC area encouraged We’re seeking a strategic yet hands-on Product Manager to create a wholly new set of products at Rightway: the tools that help us forecast, monitor, and mitigate PBM contractual guarantee risk. Rightway’s PBM business model includes contractual guarantees that an employer population will only spend X dollars on medications in a given year. When spend exceeds that level, Rightway may be responsible for paying back a portion of our PMPM fees. This role will build the internal products and data foundations that enable our teams to identify risk earlier, pinpoint the key drivers of overages, and equip clinical teams with actionable insights to intervene, improving member outcomes while reducing avoidable financial leakage. In the first 6 months, you’ll focus on building a monitoring and risk identification system that: • identifies employer customers trending toward overages, • surfaces the members driving spend, • highlights clinically appropriate medication alternatives and intervention opportunities You’ll work closely with our Financial Risk team, partner with clinical outreach teams, and lead a cross-functional squad that includes application engineers, data engineers, and analysts, with design support as needed. • Own the product vision and roadmap for Rightway’s Clinical Risk & Engagement product suite, balancing near-term delivery (monitoring + identification) with a longer-term path to proactive and automated engagement., • Define the end-to-end “risk to action” workflow across teams: forecast → detect risk → explain drivers → prioritize opportunities → enable outreach → measure impact., • Build tools that reduce or replace manual analysis by enabling:, • automated monitoring of employer populations against contractual guarantee thresholds, • trend detection using contract rules and claims-based spend, • clear views into “what changed” and “why we’re trending over”, • Create dashboard-style experiences to identify and understand the members driving spend, enabling rapid drill-down from customer → cohort → member., • Partner with clinical teams to develop a high-signal workflow that supports outreach and behavior change, including:, • a prioritized, ranked “chase list” of members based on estimated intervention value, • member context (condition, medication usage) and clinically appropriate alternatives, • clear explanations that help clinical teams act confidently and consistently, • Ensure outputs are practical for real outreach operations (not just analytics), and iterate with fast feedback loops., • Partner with Data Engineering and Analytics teams to define the models and datasets that power these products, leveraging:, • Rx claims, medical claims, • demographics (age, sex), • member-provided information (health profile submissions), • Set standards for usability and trust: timeliness, data quality, explainability, and auditability (especially where contract rules and dollars are involved)., • Explore opportunities to incorporate AI/ML where it improves model quality and prioritization without sacrificing interpretability and reliability., • Translate business needs into detailed requirements, user stories, acceptance criteria, and success metrics., • Lead discovery with financial risk and clinical partners; align stakeholders around scope, sequencing, and tradeoffs., • Manage a prioritized backlog across application engineering and data teams; ship iteratively and improve based on adoption and outcomes., • 3+ years of product management experience delivering complex, cross-functional products., • Strong comfort working with data-heavy systems (dashboards, internal tools, analytics products, forecasting/monitoring)., • Proven ability to turn ambiguous workflows into shipped software that changes how teams operate., • Experience partnering closely with engineering, data engineering, and analysts to define models, instrumentation, and reliable reporting., • Ability to communicate clearly with technical and non-technical stakeholders and align them around measurable outcomes., • Experience bringing a product from 0 to 1, from the beginning of ideation through launch support., • Experience in healthcare, PBM, claims analytics, or clinical data., • Experience with financial risk products (forecasting, monitoring, guarantees, margin protection, unit economics)., • Exposure to AI/ML concepts (predictive modeling, ranking, propensity, explainability) and using them responsibly in production products., • A systems thinker who can simplify complexity and build products people actually use., • A pragmatic builder who delivers “thin slices,” learns fast, and iterates toward a durable platform., • An owner who takes accountability for outcomes, especially when the metric is dollars., • A trusted partner who can bridge finance, clinical, and technical teams. SALARY (BEFORE COMMISSION POTENTIAL): $140,000 - $160,000 Offer amounts for both remote and in office roles are influenced by geographic location. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @___ email domain. We will never ask for bank details or deposits of any kind as a condition of employment. ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, and credit unions. Working closely with engineering, user experience, and product marketing – you will lead our product strategy and management for a critical element of our product portfolio. You have a strong balanced focus on customer needs and market opportunities. In this role, you will be the voice of the market within our organization, translating customer insights into product decisions that drive business growth and deliver measurable value to our customers and our business. This position is remote for candidates residing outside of Minnesota. For candidates based in Minnesota, the position follows a hybrid schedule with three on-site days per week in our St. Louis Park, MN office. What you’ll be doing Market Intelligence & Strategy · Become the in-house expert on our target market segments, competitive landscape, and industry trends.· Conduct regular customer interviews, analyze usage data, and synthesize market research to identify unmet needs and opportunities.· Define and continuously refine the product vision, strategy, and roadmap based on market insights and business objectives. · Develop go-to-market strategies in partnership with marketing, sales, and customer success teams. Product Development & Execution · Transform market opportunities into detailed product requirements and user stories. · Collaborate with design and engineering teams to build solutions that address validated market needs. · Prioritize features based on customer impact, market opportunity, and strategic alignment. · Make data-informed decisions by defining and tracking key product metrics and KPIs. · Balance technical feasibility, business viability, and user desirability in product decisions. · Evaluate opportunities using a "build, buy, or partner" framework to determine the most strategic and efficient path to delivering customer value. · Collaborate with integration team, technology partners, and third-party vendors to evaluate capabilities, define requirements, and manage integrations that enhance platform functionality and align with customer workflows. Customer & Stakeholder Engagement · Build deep relationships with customers to understand their workflows, pain points, and goals and demonstrate a high degree of empathy (borderline obsession) with customer / user experience. · Regularly present product strategy and roadmap to internal stakeholders and executive leadership. · Collaborate cross-functionally with sales, marketing, customer success, and operations teams. · Educate internal teams on product positioning, value proposition, and competitive differentiation. · Facilitate smooth product launches through comprehensive go-to-market planning and execution. What we are looking for · 6+ years of product management experience, with SaaS/B2B software. · Proven track record of shipping successful products based on market needs with meaningful business impact (retention, growth, TAM/SAM expansion). · Strong analytical skills with experience using data to inform product decisions. · Experience with product discovery techniques (customer interviews, A/B testing, prototyping). · Excellent communication skills with ability to articulate complex concepts to diverse stakeholders. · Bachelor's degree in business, computer science, or related field (or equivalent experience). What Sets Our Top Performers Apart · Customer obsession: You have a genuine curiosity about customer problems and are energized by finding solutions that address real needs. · Market intuition: You can anticipate market trends and identify opportunities before competitors. · Strategic thinking: You connect product decisions to business outcomes and can articulate the "why" behind your recommendations. · Execution excellence: You have a bias for action and know how to move from idea to implementation. · Cross-functional leadership: You can influence without authority and align diverse stakeholders around a common vision. Compensation/Benefits: The anticipated base salary range for this role is $155,000 - $165,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Overview: Precisely is looking for a Technical Support Sr Manager to lead a global team delivering exceptional support for our B2B Integration products. This role combines people leadership, customer advocacy, and AI-enabled‑ innovation to ensure consistent, high-quality‑ customer experiences at scale. You will play a key role in modernizing support through automation, GenAI, analytics, and intelligent self-service, while partnering closely with Engineering, Product, and Customer teams What you will do: Leadership & Team Development • Lead, Coach, and develop a high performing‑ technical support team in a 24x7 global environment, • Drive operational excellence across case management, escalations, and service delivery, • Build a strong team culture focused on service excellence, ownership, and accountability Support Operations & Delivery Excellence • Oversee day-to-day support operations, including shift coverage, workload balancing, and escalation management, • Ensure consistent execution of global support processes, including case management, follow-the-sun coverage, and KCS, • Drive adherence to SLAs, response times, and resolution quality across phone, web, and community channels, • Lead critical customer escalations, coordinating with engineering (L3), product, and leadership as needed AI, Automation & Agentic Support Enablement • Partner with cross-functional teams to introduce ‑AI-powered‑ support capabilities, including GenAI assistants, chatbots, and workflow automation, • Use AI-driven analytics and customer sentiment insights to identify‑ trends, mitigate risk, and improve customer outcomes, • Act as a customer advocate, building strong relationships and leading critical escalations., • Champion responsible AI adoption, ensuring solutions are secure, scalable, and aligned with customer experience goals Customer & Cross-Functional Collaboration • Actively engage with customers to build trusted relationships, gather voice-of-customer feedback, and improve supportability, • Collaborate with Engineering, Product Management, Sales, and other stakeholders to resolve systemic issues and influence product improvements, • Participate in readiness planning for new releases, support model changes, and product introductions Reporting, Metrics & Continuous Improvement • Track and analyze operational KPIs, CSAT, and efficiency metrics using dashboards and reporting tools (e.g., Salesforce), • Present insights through operational reviews and leadership updates, • Recommend and implement workflow, platform, and tooling improvements to enhance customer experience and operational scalability What we are looking for: Required • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience), • 10+ years of experience in enterprise technical/customer support, including people leadership, • Proven ability to lead and scale high-performing technical teams in a global support environment, • Strong operational acumen across resource planning, process consistency, and escalation management, • Excellent communication, problem-solving, and stakeholder management skills, • Experience supporting business-critical software products, • Must demonstrate the use of a variety of AI tooling to solve problems, including creating agents in Copilot and/or other tools Technical & Domain Expertise • Experience with B2B Integrator is a plus, • Working knowledge of Windows, Linux/UNIX environments, • Familiarity with networking, security concepts, and enterprise integration technologies, • Exposure to cloud platforms (Azure, AWS, GCP), • Knowledge of SQL and relational databases This position is 100% remote anywhere in the US #LI-DR1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the ___

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. Serverfarm is seeking an experienced Data Center Mobilization Manager to lead the mobilization of new data center operations, either through greenfield site start-ups or the transition of acquired data centers into the Serverfarm operating model. The ideal candidate will be a Program Manager with experience in data center MEP Operations startup. The role acts on behalf of the business to ensure operational readiness, risk control, and seamless handover into Business-as-Usual operations. Working cross-functionally with Development, Finance, Procurement, People, Product, and third-party service providers, the Mobilization Manager will coordinate, track, and assure all mobilization activities and deliverables through to formal acceptance and handover to the site operational delivery team. • Mobilization Strategy & Governance, • Lead the mobilization strategy for new data center deployments and acquisitions., • Agree Acceptance Criteria for each subsystem and area with Operations Engineering / Development., • Establish mobilization plans, governance structures, and milestones., • Track progress against program timelines and ensure readiness for go-live and handover., • Cross-Functional Coordination, • Function as the central mobilization interface across Development, Finance, Procurement, People, Product, and Operations, • Coordinate internal teams and third-party partners to ensure all mobilization deliverables are aligned and complete., • Ensure mobilization activities support Serverfarm’ s commercial, operational, and customer objectives., • Operational Readiness & Assurance, • Ensure all critical infrastructure is delivered, commissioned, and transitioned in line with Serverfarm design standards, availability targets, and redundancy philosophies., • Confirm readiness for 24/7 mission-critical operations in alignment with contracted customer obligations as part of handover to site operations., • Define and assure the target operational model in line with Serverfarm standards., • Ensure staffing models, training, and competency requirements are met prior to handover., • Review and approve operational documentation including SOPs, MOPs, and EOPs, • Lead readiness reviews and formal go-live approvals., • Ensure compliance with applicable codes and standards including NEC, NFPA, IEEE, CSA (Canada), and local Authority Having Jurisdiction (AHJ) requirements., • Confirm electrical switching procedures, lockout/tagout (LOTO), and emergency operating procedures are in place and validated., • Ensure cooling designs support current and future IT loads, redundancy requirements, and operational efficiency targets., • Review commissioning results, seasonal testing strategies, and mechanical failure response procedures., • Supplier & Transition Management, • Define and mobilize suppliers required to meet warranties and Service Level Agreements., • Function as the primary point of governance with incoming and outgoing suppliers, • Ensure contract obligations, KPIs, SLAs, and mobilization requirements are met., • Support acquisition transitions, including staff transfer oversight where applicable., • Assets, Systems & Data Integration, • Oversee validation of asset registers, O&M documentation, warranties, and maintenance strategies., • Ensure MQTT telemetry data is available on time to operational systems., • Ensure BMS, EPMS, CMMS, & reporting tools are configured to Serverfarm standards., • Support lifecycle planning and fulfilment of critical spare obligations., • Health, Safety & Compliance, • Establish and enforce Serverfarm HSE standards across all contractors, FM providers, and vendors during mobilization., • Ensure compliance with all applicable OSHA (US), provincial/state safety regulations (Canada), NFPA, NEC, CSA, and local AHJ requirements., • Ensure clear HSE governance, roles, responsibilities, and escalation routes are defined and communicated., • Review and approve risk assessments, method statements, and safe systems of work., • Support audits, regulatory compliance, and assurance reviews., • Emergency Preparedness & Response, • Ensure site emergency plans are developed, tested, and aligned with local emergency services., • Support emergency drills, tabletop exercises, and failure scenario simulations., • Validate emergency communications, evacuation procedures, and muster arrangements., • Training, Competency & Safety Culture, • Ensure safety training and certification requirements are defined and met prior to go-live., • Promote a strong safety-first culture across all mobilization activities., • Encourage proactive hazard identification and continuous safety improvement., • Environmental & Sustainability Compliance, • Ensure compliance with environmental regulations related to fuel storage, refrigerants, spill prevention, waste management, and emissions., • Oversee spill response planning and environmental incident readiness., • Support alignment with Serverfarm sustainability and ESG commitments., • Handover to Operations, • Lead the structured handover from mobilization into steady-state site operations., • Confirm performance reporting, governance, and escalation frameworks are embedded., • Support early-life operational stabilization and lessons-learned reviews., • Essential, • Proven experience in data center site start-ups, mobilization, or operational transitions., • Strong understanding of mission-critical data center operations and risk management., • Experience operating in a client-side or owner-operator role., • Strong stakeholder management and cross-functional coordination skills., • Demonstrated ability to manage complex transitions without service disruption., • Strong Program Management experience, • Desirable, • Experience supporting data center acquisitions and integrations., • Knowledge of FM service models and supplier governance, • Familiarity with DCIM, CMMS, and operational reporting platforms., • Personal Attributes, • Highly organized with strong attention to detail., • Calm and decisive in live, high-risk environments., • Confident, challenging suppliers and driving accountability., • Collaborative, pragmatic, and delivery focused., • Travel

Join us in redefining what it means to work for a CRO. Working at Rho, you’ll be joining a team who take healthcare and clinical research personally, with shared experiences that drive a passion to heal, cure and solve some of humanity’s biggest challenges. At Rho, we’re committed to you just as you’re committed to us. You’ll have the opportunity to experience a thriving company with real stability - financial, workforce, and corporate, which has created a safe environment to innovate and develop over a long and rewarding career. With a collaborative team of smart, talented, and positive people, you’ll be celebrated and respected for your expertise and given the freedom to think creatively, challenge the norm, and problem-solve. Why Rho? • The foundation of our organization was built on Biometrics, and it continues to be a thriving focal point for our business with strong employee tenure and stability., • We are large enough for strong stability, but small enough for you to have strong visibility and exposure to grow your career!, • Support and collaboration is everywhere – from the top down. You have plenty of artillery to be successful here, • It’s fun and vibrant – our culture is unbeatable, • Great benefits, time off and 3 promotion cycles per year! Our Statistical Programmers will tell you, joining Rho has been one of their best career moves in terms of contentment, financial rewards and career growth, which is why we have such stability in the group! Responsibilities: • Design or write program specifications based on consultations with supervisor, systems analysts, other programmers, and end users., • Convert designs and specifications into computer code., • Analyze code to find causes of errors and revise programs., • Write and maintain documentation of changes to computer code, programs, and specifications., • Review user and technical documentation written by others to confirm consistency with program operations., • Revise program for corrections, enhancements, or system environment changes., • Coordinate with other programmers about program revisions., • Modify and maintain software programs written by others., • BA/BS in computer science, statistics, or related field with up to 2 years of professional experience programming in the SAS language; strong SAS/Base knowledge with an emphasis on data step programming; competency in understanding and modifying pre-existing SAS code, as well as writing SAS code from specs., • Strong Communicator: Demonstrate written, verbal and presentation skills to help showcase the successes of your work and Rho’s., • Committed to Quality: Every job at Rho requires an attention to detail, a deep understanding of our high-quality scientific standards, and an ability to care about every outcome., • High-Character: Contribute to our collaborative culture with honesty and integrity. At Rho, we value a strong team spirit highlighted by loyalty, accountability, and mutual trust. We work smart together, we work hard together, and we laugh together. We take responsibility for our actions, forgive honest mistakes and respect one another., • Critical Thinker: Rho values thinking. Draw on your native ingenuity, sharpened and enhanced by our intellect, training, and experience. We evaluate situations and opportunities objectively and incisively; we then craft novel, practical solutions., • Agile and Adaptable: Rho values the ability to change quickly. We eagerly anticipate, respond to, and take advantage of changes in our environment. We embrace risk but manage it by planning, accepting, and learning from both failures and successes. The opportunity to adapt and evolve energizes us. A few more things to know about us: Benefits: Rho provides a comprehensive benefits package for all benefit-eligible employees, which includes medical, vision, dental, HSA, FSA, EAP, life & disability insurance and 401(k). All employees are eligible for paid time off, holidays, parental leave and bereavement leave. Diversity and Inclusion: As a global, full-service CRO driven by our collective experiences, we view each of our backgrounds as a vital component in our formula for success and we strive towards building a more equitable, inclusive, and diverse environment for our employees every day. By valuing and tapping into each employee’s unique and different personal experiences, we are able to uplift employee dignity and belonging, foster more strategic creativity, and more quickly arrive at breakthrough solutions that help us heal the world. Flexibility: We encourage a work-life balance that allows employees to bring their best selves to work while being passionate about their lives outside work. As required by pay transparency laws in some states, Rho provides the range of starting compensation (annual salary or hourly rate) it reasonably expects to pay for a given role. Actual compensation is influenced by a wide array of factors including but not limited to role responsibilities and location as well as candidate skill set and level of experience. The range of starting pay for this role is $85,000 to $95,000 per year. EOE. Veterans/Disabled

NOTE: Preferably from Davao City candidates Overview: We are looking for a detail-oriented controller / bookkeeper to manage all aspects of our daily accounting operations, from accounts payable/receivable to financial reporting and analysis. You'll partner with out team to ensure financial accuracy and compliance, and generate insightful reports to support strategic decision-making. Responsibilities: Conduct Daily Accounting Duties ● Manage all aspects of daily accounting including, but not limited to: accounts receivable (A/R), accounts payable (A/P), revenue recognition, transaction reconciliation, and general ledger in QuickBooks Online and Bill.com. ● Invoice, receive, and recognize project revenue accurately and on time. Collaborate directly with our clients or their A/R representatives to resolve questions and issues promptly. ● Plan and schedule remittance to third-party contractors, vendors, banks, and institutions ensuring all payables are submitted and in accordance with terms. ● Maintain weekly cash flow projections for the two business units. ● Monitor cash and funding balances regularly in tandem with A/R aging and cash flow projections. ● Review, classify, and remit payment to employees for monthly expense reports and fringe benefits. ● Manage tax filing and remittance for state business, sales, and F&E taxes and ensure compliance with the Department of Labor and the Internal Revenue Service. ● Collaborate with our corporate CPA, finance advisors, and secured vendors as needed to ensure compliance with all additional legal and regulatory requirements. Financial Analysis & Reporting ● Develop financial models that forecast business outcomes and profits. ● Manage monthly/quarterly/annual book closing including P&L and balance sheet reconciliation and analysis. ● Evaluate historical and current financial data to understand the company’s financial condition. ● Write data-backed reports to support the management team in making strategic business decisions. ● Measure financial risk associated with investment decisions. ● Prepare documentation to assist in responding to investment and M&A opportunities. Qualifications: • Bachelor's degree in Accounting or related field, • 5+ years of accounting experience (agency or small business preferred), • Strong proficiency in accounting software and financial analysis Computer specs Requirement (work from home set up): • Fiber connection and has at least 20mbps download and upload speed, • Has available backup internet minimum of 15mbps download and upload speed, • Main desktop/laptop must be i5 to i7 w/ 8GB RAM ; 4th generation and above, • Backup desktop/laptop must be i3 to i5 w/ 8GB RAM ; 4th generation and above

About the Principal Product Manager, LLM Innovation at Headspace: We are seeking a Principal Product Manager, LLM Innovation to lead how Large Language Models (LLMs) are applied across Headspace to unlock new product capabilities, elevate member experiences, and drive business impact. Sitting at the intersection of product strategy, AI, and customer needs, this role owns the roadmap for LLM-driven innovation, guiding cross-functional teams to explore, validate, and scale generative AI solutions that support personalized care and engagement throughout the wellness journey. As the product leader in this space, you will translate emerging LLM opportunities into practical, user-centered products that align with business goals, accelerate responsible innovation, and position Headspace as a leader in applied generative AI within mental health and well-being. What you will do: • Define and own the vision, strategy, and roadmap for LLM-based product innovation across Headspace, • Identify, prototype, and validate high-impact generative AI use cases in partnership with engineering, research, and design, • Translate complex LLM capabilities into intuitive, valuable user experiences, • Drive cross-functional alignment across product, data science, design, go-to-market, and operations, • Establish scalable frameworks, best practices, and reusable systems for LLM integration, • Evaluate external tools, vendors, and partnerships to inform build vs. buy decisions, • Define success metrics and KPIs to ensure LLM initiatives deliver measurable user and business outcomes, • Serve as an internal thought leader and champion for responsible, forward-looking AI innovation What you will bring: Required Skills: • 10+ years in product management with at least 3+ years leading 10+ years of product management experience, including 3+ years leading AI or machine learning initiatives, • Strong technical fluency in Large Language Models (LLMS), generative AI, natural language processing, and AI-driven product development, • Proven ability to take emerging technologies from exploration to scalable product impact, • Strategic thinker with the ability to execute, balancing long-term vision with delivery, user-first mindset with a track record of translating technical capabilities into customer value, • Exceptional communication and cross-functional leadership skills, • Strong understanding of the generative AI landscape, including vendors, research trends, and regulatory considerations Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $205,200-$327,750 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Commitment: This is a long-term contract Speridian has with DHCS. Speridian is in year three of a three-year contract with two two-year extension options fully budgeted. The Principal GTM Strategy Lead Description: The Principal GTM Strategy Lead is responsible for establishing Go-To-Market (GTM) as a core discipline within DHCS, focused on ensuring that legislatively mandated products are successfully adopted, operationalized, and delivering measurable value across the behavioral health system. This role provides dedicated leadership rolling out software in a policy-driven environment with the expertise, authority, and focus needed to define standards, frameworks, and discipline maturity for rollout, readiness, and adoption at statewide scale. The Principal GTM Strategy Lead leads product enablement across the full release lifecycle, owning rollout strategy, user adoption, stakeholder readiness, product communications, and post-release value realization. This role partners closely with Executive Leadership, Product Managers, Product Owners, Human Centered Design (HCD), Engineering, Project Management Support Team (PMST) Communications, Policy experts and Program partners, while maintaining clear ownership of readiness, transition, and adoption outcomes. Through structured execution, cross-functional coordination, and a focus on real-world use, this position ensures DHCS products are not only launched, but effectively replace legacy processes, drive behavioral change, and improve efficiency, compliance, and transparency across counties, providers, and internal teams. Responsibilities: Rollout Strategy Leadership • Lead the development of structured rollout strategies that define how products and features are introduced across DHCS, counties, and providers., • Define rollout phases (pilot, expansion, standardization), success criteria, and execution plans aligned to program and policy timelines., • Ensure stakeholders receive consistent, well-timed communications including change narratives, readiness guidance, and release information., • Partner with PMST Communications for distribution through official channels while maintaining GTM ownership of message content and accuracy.Product Adoption, • Develop comprehensive adoption strategies that drive sustained use of DHCS products across counties, providers, and internal stakeholders., • Design engagement approaches that transition users from legacy processes to standardized digital workflows., • Equip user groups with clear, reusable guidance that enables confident adoption and integration into daily operations., • Ensure new workflows are understood, trusted, and consistently used.Value Realization, • Define and track success metrics including adoption rates, workflow completion, time savings, reduction in manual processes, and improved data accuracy., • Ensure products deliver measurable improvements in administrative efficiency, compliance, and operational transparency., • Report on outcomes and value delivered to executive leadership and program partners.Product Readiness & Real-World Validation, • Lead readiness efforts across teams by maintaining readiness frameworks, checklists, and release coordination activities., • Validate that delivered functionality aligns with real-world workflows and operational needs of counties, providers, and internal users., • Identify gaps, risks, and barriers to adoption, and escalate with clear recommendations., • Ensure all pre-launch activities are completed and aligned to successful rollout and adoption.Migration from Legacy Processes, • Define and execute transition strategies from legacy processes to new systems, including parallel operations, migration planning, and phased adoption., • Coordinate with program and policy teams to support standardization and reduction of outdated workflows., • Ensure legacy processes are systematically reduced or eliminated as new products are adopted.GTM Leadership & Discipline Development, • Establish and operationalize GTM as an independent function with defined operating models, engagement points, and standards., • Build scalable frameworks, playbooks, and tools that support consistent rollout and adoption across a growing product portfolio., • Maintain structured collaboration with HCD, Product, Engineering, and program teams with clearly defined roles and responsibilities., • Drive GTM discipline maturity, team capability development, and tooling to support long-term scalability.Policy & Program Alignment Feedback Loop, • Translate policy, program requirements, and product capabilities into clear, actionable workflows for end users., • Surface insights from rollout and adoption to inform program and policy teams of operational challenges and opportunities for alignment., • Ensure continuous feedback between execution and program intent to improve long-term outcomes.Qualifications:, • 10+ years of experience in go-to-market, product enablement, organizational change management, or operational readiness, including at least 3 years in a leadership or function-building capacity., • Experience building or maturing a GTM, product enablement, or adoption-focused function, including defining operating models, playbooks, and standards., • Experience driving adoption and behavioral change across large, complex organizations with multiple stakeholder groups., • Demonstrated ability to lead cross-functional alignment, manage readiness activities, and support large-scale rollouts., • Strategic GTM leadership with the ability to build and scale a discipline from the ground up., • Strong rollout strategy and adoption planning capabilities for complex, multi-stakeholder environments., • Excellent communication skills with the ability to translate complex requirements into clear, actionable guidance., • Strong facilitation and stakeholder engagement skills across product, engineering, program, and communications teams., • Ability to assess operational impact and drive behavior change across diverse user groups.Technologies / Tools:, • Agile tools (e.g., Jira, Jira Align, Confluence) for tracking, coordination, and documentation., • Collaboration platforms (e.g., Slack, Microsoft Teams, Confluence) for stakeholder engagement., • Communication and content tools for developing standardized rollout materials., • Readiness frameworks, checklists, and playbooks for structured rollout and adoption.Skills Assessment Required:, • Interview panel includes HCD Lead, Product Owner Chief, and Division Chief, • Interview process will run 4-8 weeks depending on schedules for interviewing, • During the interview process, candidates will be assessed on demonstrated the ability to:, • Build and lead a GTM function, • Drive adoption and behavioral change at scale, • Ensure successful transition from legacy processes to new systems Speridian Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities during the application process.

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

Vatica Health is seeking an experienced and hands-on Controller to lead the company’s accounting operations during a period of continued growth and innovation. Reporting to the SVP of Finance, this role will be responsible for ensuring the accuracy and integrity of financial reporting, strengthening internal controls, and scaling accounting processes to support a multi-state, provider-facing organization. The ideal candidate brings a strong technical accounting background, experience in healthcare services and/or healthcare technology, and a track record of building efficient, scalable processes in a fast-paced environment. Responsibilities: • Lead all aspects of the accounting function, including general ledger, accounts payable, accounts receivable, payroll, and revenue recognition, • Own and manage the monthly, quarterly, and year end close processes, ensuring timely and accurate financial reporting on a monthly basis, • Prepare and review financial statements in accordance with GAAP, • Maintain internal controls and accounting policies, • Ensure appropriate accounting treatment for healthcare specific revenue streams, including risk adjustment, value based care arrangements, and provider services, • Partner closely with the SVP of Finance on financial strategy, reporting, and operational initiatives, • Support budgeting and forecasting processes in collaboration with FP&A, • Manage external audits and coordinate with auditors to ensure efficient and successful audit outcomes, • Monitor cash flow, working capital, and key financial metrics, • Evaluate and enhance accounting systems, tools, and processes to improve efficiency and scalability, • Support due diligence and integration efforts related to growth initiatives, including acquisitions or partnerships, • Build, mentor, and develop a high performing accounting team, • Bachelor’s degree in Accounting or Finance (CPA required or strongly preferred), • 8–12+ years of progressive accounting experience, including leadership, • Experience in healthcare services, value based care, or healthcare technology strongly preferred, • Strong knowledge of GAAP and revenue recognition (ASC 606), • Demonstrated experience managing audits and maintaining internal controls, • Experience working in a multientity and/or multistate environment, • Proficiency with accounting systems (e.g., NetSuite, Sage Intacct, or similar ERP platforms), • Advanced Excel skills and strong analytical capabilities, • Excellent leadership, communication, and organizational skills Preferred Qualifications • Experience in a private equity backed or high growth healthcare organization, • Familiarity with risk adjustment, CMS programs, and provider contracting models, • Experience scaling accounting operations and implementing process improvements, • Proven ability to operate both strategically and tactically in a hands-on environment Competencies: Financial Acumen • Refined knowledge and understanding of key financial indicators and processes used to make better business decisions., • Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose., • Ability to understand and effectively respond to various business scenarios. Remains flexible during times of change and comprehends business operations to provide quality insight on how to achieve success., • Strong grasp of organizational culture and behavior helps to build support for ideas among key decision makers., • Applies previous experience and knowledge to make sound decisions for Vatica., • Keeps up with current and future policies, practices, and trends in the marketplace., • Plans and prioritizes work to meet the goals of the business., • Breaks down objectives into plans and actions to achieve significant milestones. Anticipates and readily adjusts plans., • Adapts approach in real time to respond to different situations., • Thinks quickly and readily adapts behavior in the moment. Prosperity • Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar, • Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded, • 401k plans– we want to empower you to prepare for your future, • Comprehensive Medical, Dental, and Vision insurance plans, • Tax-free Dependent Care Account, • Excellent PTO policy (everyone deserves a vacation now and then), • Great work-life balance environment- We believe family comes first!, • Strong supportive teams- There is always a helping hand when you need it The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $160,000 to $180,000(annualized USD). However, this estimate represents just one aspect of our total compensation package offered.

We are seeking a highly skilled and motivated Senior Data Engineer to join our team at Shopmonkey. This role is critical to building, maintaining and improving our data infrastructure, ensuring that our data pipelines are robust, efficient, and capable of delivering high-quality data to both internal and external stakeholders. As a key player in our data team, you will have the opportunity to make strategic decisions about the tools we use, how we organize our data, and the best methods for orchestrating and optimizing our data processes.Your contributions will be essential to ensuring the uninterrupted flow of data across our platform, supporting the analytics needs of our clients and internal teams. If you are passionate about data, problem-solving, and continuous improvement, we encourage you to apply. This role offers a unique opportunity to take an active role in shaping the future of Shopmonkey’s data infrastructure, making meaningful contributions to our platform's efficiency and reliability. Please note for Bay area-based candidates, this is a hybrid role with in-office expectations 2-3 days/week at our Morgan Hill, CA office to collaborate and stay connected. • Continuous Enhancement: Build, maintain and elevate Shopmonkey's data infrastructure, ensuring peak performance and dependability., • Strategic Leadership: Drive the decision-making process for the selection and implementation of data tools and technologies., • Streamlining: Design and refine data pipelines to ensure smooth and efficient data flow., • Troubleshooting: Manage the daily operations of the Shopmonkey platform, swiftly identifying and resolving data-related challenges., • Cross-Functional Synergy: Partner with cross-functional teams to develop new data requirements and refine existing processes., • Guidance: Provide mentorship to junior engineers, supporting their growth and assisting with complex projects., • Collaborative Innovation: Contribute to ongoing platform improvements, ensuring a culture of continuous innovation., • Knowledge Expansion: Stay informed on industry trends and best practices in data infrastructure and cloud technologies., • Dependability: Guarantee consistent data delivery to customers and stakeholders, adhering to or surpassing service level, • Oversight: Monitor and sustain the data infrastructure, covering areas like recalls, message delivery, and reporting functions., • Proven experience with Kubernetes and Cloud infrastructure (GCP preferred), • Strong proficiency in Python and SQL for data processing and automation., • Expertise in orchestration tools such as Airflow, Docker, etc.., • Understanding of performance optimization and cost-effectiveness in dataware houses like Snowflake, ClickHouse, etc., • Ability to work effectively in a collaborative, cross-functional environment., • Strong problem-solving skills with a proactive and solution-oriented mindset., • Experience with additional orchestration tools like Dogster or Meltano., • Knowledge of DBT, particularly in setting up new projects., • Demonstrated ability to build and maintain complex data pipelines and data flows. In the United States, the range is typically a salary of $165,000 to $200,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and ___! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. You deploy Deepgram’s voice AI platform into complex restaurant environments and make it work in the real world. This role sits at the intersection of engineering, product, and customer systems, partnering closely with customer leadership and technical stakeholders to bring ambitious deployments to life. You embed with enterprise restaurant brands and restaurant technology partners, learn their systems deeply, and integrate our platform into the core of their operations. Along the way you write code, debug production issues, and adapt the platform to real world constraints. You operate as a trusted technical partner to both customer leadership and engineering teams, ensuring deployments move quickly and deliver meaningful business outcomes. You turn real world deployments into leverage for the entire platform by identifying patterns across customers, shaping product improvements, and building the tooling, reference architectures, and playbooks that make each new deployment faster, more reliable, and easier to scale across large restaurant fleets and technology ecosystems. The mission of this role is to ensure every enterprise deployment of Deepgram for Restaurants works like magic — technically flawless and delivering measurable value from day one. This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office on a regular cadence. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions * Customer engineering partnership: Embed with customer engineering teams as a trusted technical peer. Lead technical discovery and solutioning for prospects and customers. * Technical integration and deployment: Own the end-to-end technical implementation of Deepgram’s voice AI platform for enterprise customers — from scoping and architecture through go-live and optimization. * Configuration and customization: Adapt and configure Deepgram’s platform to meet each customer’s unique operational requirements — menu structures, ordering flows, POS integrations, edge cases, and everything in between. * Production excellence: Monitor, troubleshoot, and resolve technical issues in live deployments. Serve as an escalation point for complex technical issues when necessary. * Deployment infrastructure leadership: Codify patterns into tools, playbooks, reference architectures, and building blocks the broader team can use for other deployments and customers. * Feedback loop to product and engineering: Translate real-world deployment challenges into actionable requirements for Deepgram’s product and engineering teams. You are the voice of the customer inside the building. * You are hands-on. You write code, read logs, and ship fixes — you don’t just coordinate. When a customer has a technical problem, you roll up your sleeves and solve it. * You operate with extreme ownership and urgency. You treat every customer deployment as if your name is on the product. * You partner closely with Sales, Product, and Engineering, but you are just as comfortable on a customer’s Slack channel walking their team through an API integration. * Technical depth: You are an excellent software engineer. You are comfortable working across APIs, SDKs, webhooks, cloud infrastructure, and customer tech stacks. You use AI coding tools to move fast and multiply your output. * Customer obsession: Deep, personal commitment to your customers’ technical success. You take their problems home with you. You are not satisfied until the deployment is bulletproof. * High slope: Learns fast, adapts quickly, and stays effective in ambiguity without needing constant structure. You figure things out and move forward. You are excited to get your hands dirty solving gritty technical problems over sexy ones. * Communication and trust: Able to build deep credibility with both technical and non-technical stakeholders on the customer side. You are calm under pressure and relentlessly reliable. * Experience with voice AI, speech-to-text, NLP, or conversational AI systems. * Previous early-stage startup or founder-led environment experience — you thrive in environments where you wear many hats and build from zero. * Previous experience embedded within a large enterprise customer’s product deployment. * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

JOB DESCRIPTION As a Senior Technical Salesforce Consultant at Abstrakt Marketing Group, you will serve as a senior technical leader responsible for designing, scoping, estimating, and delivering advanced Salesforce solutions for clients. This role extends beyond administration and development to include strategic architecture guidance, technical leadership on client engagements, and ensuring that all implementations align with Salesforce best practices. The Sr. Technical Salesforce Consultant will partner closely with Client Success Managers (CSMs) and serve as the technical lead on client calls. You will guide discovery discussions, translate business requirements into scalable technical solutions, provide detailed scopes of work, and develop accurate hour estimates to support new business opportunities and expansion efforts. This position requires deep platform expertise, strong communication skills, and the ability to balance strategic thinking with hands-on execution. The ideal candidate has extensive experience across multiple Salesforce Clouds, understands cross-platform integration, and is comfortable leading technical conversations with executive and operational stakeholders St. Louis area candidates highly encouraged to apply. Considering remote candidates as well. POSITION CERTIFICATIONS • REQUIRED - Must hold at least four certifications with at least two of the following certifications:, • Salesforce Revenue Cloud Consultant, • Salesforce Marketing Cloud Consultant, • MuleSoft Certified Developer or Architect, • Tableau Certification (Desktop Specialist, Data Analyst, or Consultant), • Salesforce Data Cloud Consultant, • Salesforce Agentforce Certification, • Salesforce Administrator and/or Platform App Builder certifications strongly preferred. JOB RESPONSIBILITIES • Technical Leadership, Scoping & Client Engagement, • Serve as the technical lead on client calls in partnership with Client Success Managers., • Lead technical discovery sessions to identify requirements, constraints, and integration points., • Translate business needs into scalable Salesforce solution designs., • Develop detailed technical scopes of work for new implementations and enhancements., • Provide accurate hour estimates and level-of-effort assessments to support new deals and change orders., • Collaborate with sales and client success teams to define solution boundaries, assumptions, risks, and dependencies., • Provide architectural recommendations aligned with Salesforce best practices., • Communicate technical tradeoffs, risks, and design decisions clearly to both technical and non-technical stakeholders., • Solution Architecture & Design, • Design scalable Salesforce architectures across Sales, Service, Marketing, Revenue, and Data functions., • Create and maintain Entity Relationship Diagrams (ERDs) to document system architecture and data models., • Develop technical design documentation and implementation road-maps., • Define integration architecture for external systems using APIs, middleware, and automation tools., • Ensure adherence to Salesforce security, data governance, and performance best practices., • Project Execution & Oversight, • Break down scoped projects into actionable work items and delivery phases., • Create and assign technical actions to appropriate internal resources., • Provide oversight and review of configuration, automation, integration, and custom development., • Ensure all deliverables meet defined scope, quality standards, and timeline expectations., • Perform solution validation and quality assurance reviews prior to client delivery., • Identify opportunities for optimization and continuous improvement., • Advanced Platform Expertise, • Architect and implement complex automation using Flow, Apex (as applicable), and integration frameworks., • Support multi-cloud implementations and cross-platform data strategies., • Guide best practice implementations across Revenue operations, Marketing automation, analytics, and data platforms., • Stay current on Salesforce product releases and recommend innovation opportunities to clients. JOB REQUIREMENTS • Bachelor’s degree in Business, Information Systems, Computer Science, or related field., • 5+ years of progressive Salesforce implementation experience., • Proven experience leading technical discovery, scoping, and estimation for client engagements., • Demonstrated ability to produce detailed Statements of Work (SOWs) and level-of-effort estimates., • Strong understanding of Salesforce architecture, data modeling, security model, and integration patterns., • Experience creating ERDs and formal technical documentation., • Ability to manage multiple client engagements simultaneously., • Strong communication skills with the ability to translate complex technical concepts into business language., • Demonstrated ability to lead technical resources and ensure best practice delivery standards. POSITION CERTIFICATIONS • REQUIRED - Must hold at least four certifications with at least two of the following certifications:, • Salesforce Revenue Cloud Consultant, • Salesforce Marketing Cloud Consultant, • MuleSoft Certified Developer or Architect, • Tableau Certification (Desktop Specialist, Data Analyst, or Consultant), • Salesforce Data Cloud Consultant, • Salesforce Agentforce Certification, • Salesforce Administrator and/or Platform App Builder certifications strongly preferred.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. NiCE is seeking a visionary and results-driven Vice President of Customer Success & Services to lead their Americas region. This executive role oversees customer success, renewals, and professional services across a portfolio representing hundreds of millions in revenue and includes some of the world’s most iconic brands. The VP, Customer Success & Services executive will be responsible for driving customer retention, solution adoption, cloud activation, and services delivery, while leading high-performing teams and cultivating strategic customer relationships. This role requires a proven leader who excels in operational excellence, executive engagement, and cross-functional collaboration. Strategic Leadership: • Define and execute the regional vision for Customer Success and Services, aligned with global business priorities., • Drive innovation and transformation across engagement, delivery, and support models. Operational Excellence: • Implement scalable processes and frameworks to improve team efficiency and customer outcomes., • Monitor and enhance key performance indicators, including:, • Net Promoter Score (NPS), • Customer Satisfaction (CSAT), • Solution Adoption, • Customer Retention, • Referenceability, • Time to Revenue, • Revenue Growth Customer Advocacy & Engagement: • Serve as an executive sponsor for customers in the region, acting as a trusted advisor to C-level stakeholders., • Champion customer needs internally to influence product development and service enhancements. Cross Functional Collaboration: • Partner with Sales, Product, Platform Operations and R&D teams to deliver seamless customer experiences and drive business outcomes. Team Leadership: • Build, mentor, and inspire a high-performing, customer-centric organization., • Foster a culture of accountability, innovation, and continuous improvement. Financial Accountability: • Oversee renewal practices and ensure alignment with revenue growth targets., • Bachelor’s degree in Business, Finance, Technology or related field (or equivalent experience)., • Master’s degree in Business, Finance, or related field- preferred., • 20+ years of experience in customer success, contact centers, or B2B technology., • 10+ years of experience leading large, high-performance teams., • Proven success managing relationships with Fortune 500 brands., • Strong understanding of customer success and services KPIs, with a track record of driving measurable improvements., • Ability to communicate complex software concepts to enterprise-level executives., • Highly preferred, Executive leadership experience in a SaaS company., • Familiarity with contact center technologies, CCaaS, premise-to-cloud migrations, or enterprise software support., • Ability to travel domestically, • Vice President of Customer Success & Services will achieve high CSAT and renewal rates through strong customer relationships and proactive engagement., • Increases Cloud and maintenance ACV within the region by driving successful adoption and contract renewals., • Ensures on-time implementation and activation of services, improving Time to Turnup and overall delivery quality., • Builds and leads high-performing Customer Success and Service Delivery teams focused on customer outcomes and operational excellence., • Serves as a trusted advisor to key customer executives, ensuring alignment between business goals and delivered solutions. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

LILT in the News * LILT listed on the ___ for the first time. * Check out ___. * ___ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by___ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like___,, the___,,. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our ___! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: * Manage the entire invoicing cycle, from preparing invoices to collecting payments * Ensure accurate and up-to-date client information related to billing and payments * Oversee the invoice process, identifying and resolving any inconsistencies or errors * Manage the invoice review process prior to electronically sending them from our system to our customers * Track key billing and collection metrics like write-offs, adjustments, and revenue recognition * Work closely with other departments, such as Sales and Customer Success, to resolve billing issues * Identify and implement improvements to the billing process to ensure efficiency and accuracy * Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). * Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. * Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. * Engage with customers to ensure timely payments and resolve escalations. * Support month-end close processes and financial reporting reviews. * Assist with internal and external audits, ensuring compliance and accuracy. * Ensure preparation and delivery of notices, and other communications regarding delinquent accounts * Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: * Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. * Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) * Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. * Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: * Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ___. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Description Sprout Social is looking to hire a Lead International Accountant for the Finance team. Why join Sprout’s Finance team? As a member of Sprout’s finance team, you’ll help better position Sprout for future growth while maintaining compliance and integrity at the highest level. No matter your role, everyone on the team has the opportunity to be a part of creating best-in-class processes and practices that can scale with the organization. Our team is unique because we value transparency and direct ownership of responsibilities - meaning, you’ll always have our trust to help contribute to our overall goals and success as a department and organization. What you’ll do Sprout Social’s Finance team isn’t your typical month-end close type of department. We’re building out financial systems to support every business production, so our Lead Accountant gets a granular view and understanding of how a business scales from the ground up. Although we might live in spreadsheets and provide financial information to the business, that’s only the tip of the iceberg. The knowledge to gain is vast, as is the potential of our organization to continue growing. Doing our jobs effectively means we approach each interaction with confidence, each process with diligence, and our customers with care. • You will own the overall international accounting processes, including compliance. This includes providing advanced expertise and ensuring the accurate and timely completion of financial statements for our 7 international subsidiaries, • You will work closely with tax, payroll, legal, and other accounting teams to ensure we meet all of our deadlines and obligations. You will function as a project manager in cases when there is a need for these various teams to collaborate on compliance deliverables., • You will oversee five international audits from beginning to end, working in conjunction with our third-party partners, • You will own the relationship with our third party services providers who assist with local filings and compliance., • You will drive process improvements to ensure we are operating efficiently and create new processes to accommodate our always-changing and quickly growing business., • You will review the work of other team members and provide coaching and feedback as needed, • You will be the go-to person for international accounting and tangent processes. What you’ll bring Since this role is about raising the bar, we’re looking for someone with experience in Finance/Accounting within a high-growth technical company (tools, best practices (US GAAP), relevant laws and regulations, etc.) and a strategic lens (connecting day-to-day work (account reconciliations, journal entries, etc.) with bigger-picture organizational objectives. The businesses we serve rely on Sprout to create stronger relationships through social media. If you’re looking to grow your accounting skills with a best-in-class team who is supporting global expansion, we’d love to talk to you! The minimum qualifications for this role include: • Bachelor’s Degree in Accounting/Finance or equivalent business degree, • 6+ years of experience in Accounting or Audit, including 2+ years of experience in International accounting, • Proven ability to handle multiple projects simultaneously and thrive in a fast-paced environment Preferred qualifications for this role include: • Experience managing relationships and compliance with a third-party accounting-service provider, • Hands-on experience with accounting tools like NetSuite, Excel How you’ll grow Within 1 month, you’ll plant your roots, including: • Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers, • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to scaling key business operations to support a high-growth NASDAQ publicly traded company Within 3 months, you’ll start hitting your stride by: • Be proficient in using Sprout’s accounting system (NetSuite), record journal entries, record intercompany transactions, retrieve data needed to review transactions and financial reporting, • Have a solid understanding of the activity that exists in Sprout’s foreign subsidiaries, • Manage all communication with third party services providers, • Build connections with members from other teams, including tax, legal, and payroll, • Assist with ad hoc reporting and special projects as needed Within 6 months, you’ll be making a clear impact through: • Maintain and improve SOX compliance for accounting functions, including participating in in SOX documentation and testing, • Oversee international audit processes, • Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth Within 12 months, you’ll make this role your own by: • Continuously evaluate and strengthen internal processes and relationships as they relate to international accounting, • Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $109,100 - $150,040 USD annually, • Zone 2 (All other US states): $99,200 - $136,400 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers "Flexible Paid Time Off" and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE

The Opportunity As a Customer Success Manager, you’ll be the trusted guide for primary care providers navigating the critical shift to value-based care. You are the key to unlocking our customers' success, ensuring they have the relationships, tools, and strategies needed to deliver better patient outcomes. Your passion for building relationships and driving performance will directly empower physicians, create a more sustainable healthcare future, and be central to our mission. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do You will own the post-sale success and satisfaction of a dedicated portfolio of primary care provider accounts in our digital first segment, serving as a strategic partner from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. Given the size of the portfolio, we are looking with candidates with experience in low touch models and bring a focus on scalable growth and automation of processes. * Own a portfolio of about 115 accounts, facilitating a smooth onboarding process, driving product adoption, and serving as their main point of contact. * Lead customer engagements, including quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value. * Develop scaled engagement methods that engage end users through campaigns, newsletters, and proactive touchpoint * Drive the successful integration of our technology tools into customer workflows through effective education and practice transformation support. * Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management. * Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success. * Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion. * Develop compelling, data-backed narratives with the Customer Marketing team to effectively communicate business updates and establish Pearl’s value. What You’ll Bring You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals. Your experience has prepared you to guide healthcare providers through a significant operational transformation with empathy and data-driven expertise. Must-haves: * A Bachelor’s degree or equivalent professional experience. * 3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management. * Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership. * A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience. * Willingness to travel up to 25% for critical in-person customer meetings. Nice-to-haves: * Experience working at an Accountable Care Organization (ACO) or a healthcare technology enablement company. * Direct experience working with and supporting primary care providers. * Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources. * A track record of successfully achieving account expansion or renewal targets. * A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities. * Experience successfully leveraging AI technologies to drive a process more efficiently. This role might not be for you if: * You prefer to operate as a solo contributor and might not have a demonstrated history leveraging cross-functional relationships. * You prefer highly structured or predictable environments with established, unchanging processes. You are unable to meet the travel expectations for the role. Our Values 🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions. 🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust. ❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination. We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination. The expected offer for this role includes the following components: * Base Salary Range: $85,000 - $115,000 per year. * Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. * Benefits: We offer a competitive benefits package. More on our careers page. Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location. We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired. While steps may vary by role, you can typically expect: * Initial Screen: An intro call to discuss your background and motivations. * Panel Interview: A round of interviews with teammates and cross-functional partners. * Case Presentation: A scenario inviting you to walk our team through a real-world problem or relevant challenge. * Executive Interview: Final conversation(s) with 1-2 of our leaders.

We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary: The Product Manager owns the strategy, roadmap, and delivery of core healthcare benefit solutions, including Coordination of Benefits (COB), Pharma Copay programs, Client Organization Model Administration (Hierarchy), the Member Portal experience, and high-level Benefit Administration Portal navigation. This role is responsible for defining and executing a product vision that delivers measurable value to payers, PBMs, pharmacies, manufacturers, and ultimately patients—balancing regulatory requirements, operational efficiency, platform usability, and user experience. In addition to core benefit functionality, this role oversees the administration of complex client hierarchies that mirror real-world organizational structures, ensuring scalable and flexible configuration across enterprise customers. The Product Manager also drives the evolution of the Member Portal, delivering intuitive, self-service capabilities that improve engagement, transparency, and satisfaction. At the platform level, they shape the enterprise navigation framework within RxIQ to ensure consistent, logical, and efficient user flows across modules supporting role-based workflows without extending into identity and access management ownership. By deeply understanding customer workflows, industry standards, and compliance considerations, the Product Manager identifies opportunities to streamline benefit processing, improve financial accuracy, reduce friction across stakeholders, and enhance program performance. They translate business and market needs into clearly defined product requirements, prioritized backlogs, and outcome-based success metrics. Through close partnership with engineering, architecture, operations, and commercial teams, they ensure scalable, reliable, and compliant solutions are delivered with clarity around scope, acceptance criteria, and quality expectations. The role also drives continuous improvement through data-driven experimentation and iteration—leveraging launch results, performance metrics, and customer feedback to optimize capabilities, expand impact, and inform strategic investment decisions. As the product manager for these critical benefit platforms and enterprise experience layers, this leader ensures alignment across cross-functional teams while maintaining a strong focus on long-term platform scalability, customer value, and business growth. To Be Successful in This Role, the Ideal Candidate Will • Develop deep expertise across Coordination of Benefits (COB), Pharma Copay programs, Client Organization Model Administration (Hierarchy), Member Portal experiences, and Benefit Administration Portal navigation., • Understand how enterprise client hierarchies mirror real-world organizational structures and how those structures drive benefit configuration, eligibility, reporting, and operational workflows., • Distill complex healthcare benefit, compliance, and platform concepts into clear, actionable insights for both technical and non-technical stakeholders., • Balance regulatory requirements, operational efficiency, financial accuracy, and user experience when defining product direction., • Think holistically about the enterprise platform experience—ensuring cohesive navigation and intuitive workflows across modules. Expectations • Serve as the subject matter expert for COB, Pharma Copay programs, Client Organization Model Administration (Hierarchy), Member Portal capabilities, and Benefit Administration Portal navigation within RxIQ., • Lead strategy and execution for system enhancements, new client implementations, RFP support, and configuration models across these domains., • Ensure client organizational structures are scalable, flexible, and accurately represented within the platform to support complex enterprise needs., • Drive evolution of the Member Portal to enhance self-service capabilities, transparency, and engagement for end users., • Shape and optimize high-level enterprise navigation patterns to ensure consistent, logical, and efficient user flows across the RxIQ platform (excluding direct IAM ownership)., • Remain current with regulatory and industry requirements (COB, Medicare, Medicaid, and related benefit regulations) to ensure ongoing compliance., • Partner with engineering, architecture, operations, and commercial teams to define quarterly roadmaps aligned to long-term platform vision., • Collaborate across adjudication and other core enterprise product areas to maintain a comprehensive understanding of the full RxSense platform ecosystem., • Own and manage the product backlog, prioritizing development based on measurable business impact, customer value, scalability, and risk mitigation., • Develop detailed feature specifications with clear acceptance criteria and outcome-based success metrics., • Leverage data, performance metrics, launch outcomes, and customer feedback to drive continuous improvement and strategic investment decisions., • Demonstrate strong systems thinking and intellectual curiosity to understand how benefit logic, hierarchy models, and enterprise workflows function at a foundational level., • Define and execute a forward-looking strategy across benefit platforms and enterprise experience layers that aligns with RxSense business goals and customer needs. Desired Skills & Experience • 4+ years of experience at a PBM or healthcare organization, with direct exposure to Coordination of Benefits (COB), Medicaid, and/or Medicare programs., • 4+ years working within agile product teams, business functions, or related environments., • Experience with benefit administration platforms, organizational hierarchy models, or enterprise SaaS configuration tools strongly preferred., • Familiarity with member-facing web or mobile portal experiences and UX considerations., • Understanding of enterprise SaaS navigation frameworks and cross-module user experience design., • Experience using JIRA (or similar tools) for roadmap planning, backlog management, sprint visualization, and prioritization., • Proven ability to self-manage, make data-driven decisions, and operate both autonomously and collaboratively in cross-functional environments., • Strong written and verbal communication skills, with demonstrated ability to align engineering, operations, compliance, and commercial stakeholders., • Strategic mindset with the ability to connect platform scalability, customer value, compliance requirements, and business growth objectives. Salary Range: 100,000 - 149,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Group Product Manager, AI & Data Strategy is a senior product leader responsible for defining and executing Elite’s AI and data product vision across a complex, mission-critical Legal ERP platform. This role sits at the intersection of product strategy, data infrastructure, platform partnerships, and go-to-market execution, with a mandate to modernize how customers migrate to the cloud and unlock value from their data. This is a highly visible, high-impact role central to Elite’s long-term growth, platform differentiation, and scalable value creation. Work Arrangement: Remote, United States This role requires the individual to be based in Eastern Standard Time (EST) or Central Standard Time (CST) . Responsibilities • Own and evolve the AI and data product vision, aligning customer needs, platform capabilities, and Elite’s long-term cloud strategy., • Define and prioritize the roadmap for data platforms, analytics, AI/ML capabilities, and integrations supporting Legal ERP and financial workflows., • Translate complex infrastructure and data decisions into clear, customer-centric product strategies that balance modernization with day-to-day operational needs., • Partner closely with Platform, Engineering, and Strategic Partners to ensure infrastructure investments support scalability, security, performance, and future value delivery., • Act as the product voice in infrastructure and architectural prioritization, ensuring focus on the capabilities that drive customer outcomes and revenue impact., • Lead pricing, packaging, and positioning for AI- and data-driven offerings, defining value metrics and commercial models that clearly communicate ROI., • Enable Sales and Services teams with clear narratives, value propositions, and enablement materials for AI and data capabilities., • Accountable for adoption, retention, and revenue impact of AI and data capabilities., • Uses customer insights, usage data, and financial metrics to guide prioritization., • Lead, mentor, and scale a high-performing product management team while remaining hands-on and execution-oriented in the near term., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Engineering, Data Science, Statistics, Economics, or a related technical field, or equivalent practical experience leading data and AI-driven products., • 6–8 years of experience in product management experience, including ownership of data platforms, analytics, AI, or infrastructure-adjacent products., • Experience building and operating complex B2B SaaS platforms, ideally within ERP, financial systems, legal tech, or other regulated environments., • Demonstrated ability to lead and scale product teams while staying deeply engaged in strategy and execution., • Strong understanding of data ecosystems and AI/ML concepts in application, including how modern approaches move beyond traditional ETL-driven reporting toward workflow- and agent-driven value., • Experience influencing pricing, packaging, and product positioning for enterprise software offerings., • Ability to engage credibly in architectural and technical tradeoff discussions without requiring hands-on coding., • Exceptional communication and stakeholder management skills, with the ability to align executives, partners, and cross-functional teams around a clear direction., • Comfortable operating in a PE-backed environment with high expectations for focus, prioritization, and measurable outcomes., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Sedentary: primarily desk/computer work, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits: • Competitive Compensation Package ($171,000 - $190,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

DemandTec is the only AI-powered retail merchandising platform that unifies pricing, promotions, markdowns, and trade funds in a single connected system. With 25 years of demand science, 120+ retail banner customers, and 7,800+ CPG suppliers connected — the largest network of its kind in the industry — we sit at the center of how the world's leading retailers and consumer goods companies make their most consequential commercial decisions. We're in the middle of a deliberate transformation: from best-in-class point solutions to a fully integrated, AI-native decisioning platform. The era of siloed pricing tools and disconnected promotional systems is ending. Retailers need a single platform where price strategy, trade promotion, and markdown decisions are made coherently — informed by the same demand science, governed by the same rules, and increasingly executed by intelligent agents. That's what we're building. The Opportunity This is the role at the center of that transformation. We're looking for a Senior Product Manager to lead the next generation of DemandTec's Price and Promotion platform — not as two modules that happen to share a roadmap, but as a single connected decision system that fundamentally changes how retailers optimize their commercial position. The opportunity is substantial. Base pricing, trade promotion management, and the retailer-CPG collaboration layer connecting 7,800+ suppliers are all in active evolution. AI agents are replacing manual workflows. Real-time data pipelines are replacing batch decisioning. And the retailers that optimize price and promotion coherently — not sequentially, not in separate tools — will have a structural margin advantage over those that don't. Your mandate is to design and ship the platform that gives them that advantage. What You'll Own • Connected platform strategy and roadmap. Explicit ownership of the seams where pricing decisions meet promotional economics, and where retailer strategy meets CPG trade investment., • The AI-native transformation of the pricing and promotion workflow. Agentic decisioning, LLM-powered recommendation engines, real-time promotional optimization, and autonomous pricing agents that act on behalf of category managers., • The CPG collaboration layer. The product vision for how 7,800+ CPG suppliers interact with retail buyers — deal lifecycle, trade fund governance, offer negotiation, and the financial accountability layer underneath it all., • Success metrics that matter. Pricing effectiveness, promotional ROI, trade fund utilization, and the customer adoption signals that confirm the transformation is landing. What You'll Do • Define and drive product strategy for connected price and promotion optimization, aligned with DemandTec's AI-first transformation and the commercial outcomes our customers care about most., • Design agentic pricing and promotional workflows — autonomous pricing agents, real-time promotional scenario modeling, and AI-assisted recommendations that reduce time-to-decision for category managers., • Translate complex retail economics — price elasticity, cannibalization, halo effects, trade fund ROI — into clear product requirements, user stories, and acceptance criteria that Engineering can build from., • Partner with Data Science to develop and ship ML-powered forecasting, demand modeling, and optimization capabilities that are transparent enough for customers to trust and act on., • Work directly with retail and CPG customers to validate product direction, understand how pricing and promotional decisions are actually made, and ensure adoption of new capabilities., • Evaluate technical trade-offs and guide architectural decisions for AI-driven systems that must perform at enterprise retail scale — thousands of stores, millions of SKUs, 7,800+ supplier connections., • Lead go-to-market planning for major capability launches, including sales enablement, competitive positioning, and post-launch iteration driven by real adoption data., • 5+ years of Product Management experience shipping scalable B2B or enterprise SaaS products, with a track record of measurable customer and business impact., • Deep domain expertise in retail pricing optimization AND trade promotion management. You need fluency across both sides of the pricing-to-promotion lifecycle — not just one., • Strong command of retail economics: price elasticity, demand forecasting, cannibalization modeling, promotional effectiveness, trade fund governance. You can hold a technical conversation with a Data Scientist and a commercial conversation with a Category Director., • Proven ability to translate complex pricing and promotional challenges into precise product requirements and prioritized roadmaps in Agile environments., • Direct experience working with enterprise retail or CPG customers — understanding what decisions they're making, what's hard about making them, and what better actually looks like in practice., • Experience building or managing AI-native products, agentic systems, or LLM-powered decision workflows in a retail or CPG context., • Hands-on experience with trade promotion management platforms, retailer-CPG collaboration systems, or deductions and fund management workflows., • Familiarity with cloud-native architectures (Azure, AWS), microservices, and RESTful APIs — enough to evaluate technical trade-offs with Engineering., • Background in category management, pricing science, or demand planning at a retailer or CPG company., • MBA or advanced degree in a quantitative field: Economics, Computer Science, Statistics, or Operations Research., • Competitive Salary & Bonus: Annual discretionary, performance-based bonus, • Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your dependents, • Retirement: 401(k) with company match, • Time Off: Flexible PTO policy + 11 paid company holidays, • Remote-First: Work from anywhere in the United States; we're built for distributed teams, • Growth: Annual professional development opportunities for conferences, courses, and certifications, • Equipment: Choice of MacBook Pro or Windows PC, • Impact: Direct influence on a mission-critical platform used by leading global retailers

Job Responsibilities *This is a contract-to-hire or contract position. *Client is looking for a candidate with recent, hands-on experience *Focused on Medicare Bad Debt Applications * *Prefers local candidates - Will consider a remote resource Back end developer responsible for the development, testing and documentation of complex data transformations and services to enable the analysis of information to support strategic initiatives and ongoing business requirements. Advanced technical skills in order to design, code and test complex transformations while maintaining existing environments. Develops data transformation solutions using Informatica PowerCenter, Data Services, Shell scripts and advance SQL. Assists in database performance tuning including analyzing and tuning of complex SQL statements. Leads the data transformation solution life-cycle, transformation standards, best practices, and procedures. Possess a deep understanding of our customers and how they are using data to drive their business and achieve their goals. Serve as a mentor to fellow entry Data Developers in assisting in the creation of a sustainable data warehouse ecosystem. Skills Required “Must-Have” Skills For the Job: • Bachelor's degree in healthcare or information technology or an equivalent combination of education and/or experience., • Minimum of seven (7) years' experience in Information Technology of which five (5) years' experience is working as a Data Developer in a large data warehouse and business intelligence environment., • Minimum of five (5) years' experience working with data development technologies such as Informatica, Data Stage., • Minimum of five (5) years' experience writing and tuning advance SQL., • Demonstrated knowledge of healthcare nomenclature, preferred., • Strong proficiency in leading technical projects, assignments and analysis., • Interfaces with director level and staff positions., • Experience working with multiple healthcare business disciplines including Operations, Finance, Clinical and Administration. Large health care system.

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. At Mercury, procurement is a strategic function. We have a modern approach where teams move fast and procurement provides the structure, systems, and commercial rigor that make that speed sustainable. We’re hiring our first Procurement Analyst to help scale this function. This role sits at the center of procurement execution, vendor operations, and P2P systems. You’ll run procure-to-pay workflows end to end, manage procurement tooling, and partner closely with Finance, Legal, Security, and Compliance to enable smart buying decisions across the company. This is not a traditional, checkbox-driven procurement role. You’ll help build processes, improve systems, and shape how procurement works at Mercury as the company grows. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. • Own procurement intake and deal execution from request through contract signature and supplier onboarding, • Support contract negotiations by coordinating redlines, pricing discussions, and vendor communications, • Operate and administer P2P and procurement tools, ensuring workflows, controls, and integrations are working as intended, • Maintain clean, accurate procurement and vendor data across intake, approvals, renewals, and systems, • Manage day-to-day vendor portfolio operations including vendor records, renewal calendars, pricing changes, SLAs, and basic performance tracking, • Serve as the operational point of contact for Accounts Payable, Legal, Security, and Compliance on procurement-related matters, • Monitor cycle times and bottlenecks, and drive process and tooling improvements to increase speed and quality, • Support vendor risk intake by triggering required cross-functional reviews and escalating issues when appropriate, • Build and maintain dashboards and reports on spend, renewals, throughput, and savings to support planning and decision-making, • Partner with the Procurement Lead on reporting, deal preparation, and executive updates, • 2–5 years of experience in procurement, sourcing, P2P operations, or a related finance or operations role, • Hands-on experience with P2P or procurement systems such as Zip, Coupa, Ariba, or similar tools, • Exposure to contract negotiations, pricing discussions, renewals, or commercial deal support, even if you have not led negotiations independently, • Experience running workflows from incomplete or messy intake through execution and close, • Strong operational judgment, attention to detail, and a bias to action, • Comfort working cross-functionally with Finance, Legal, Security, and business stakeholders, • Ability to work with data and build simple, useful dashboards to inform decisions, • Experience in a high-growth tech or startup environment, • Exposure to vendor risk, compliance, or third-party review processes, • Familiarity coordinating basic contract redlines or negotiations The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100, • US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900, • Canadian employees (any location): CAD $115,000 - $143,700 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___on January 22, 2024. #LI-AR1

At Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share, access, and collaborate on their files seamlessly. Engineering Managers are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints. This role leads the Core Mobile Experience team, which owns most of Dropbox’s core user-facing mobile surfaces and is foundational to the File Sync and Share experience that underpins customer trust. As Engineering Manager, you’ll lead up to 25 engineers, drive high-impact outcomes through ambiguity, and foster a culture of innovation, ownership, and operational excellence. Working closely with cross-functional partners in a virtual-first environment, you’ll combine strong technical and people leadership to shape strategy and deliver meaningful business and customer impact. In this role, you will partner with a dedicated Product Manager to be the directly responsible individuals for executing on critical company-wide business objectives, with direct oversight from the CEO. They will accountable for the business impact of the same. Our Engineering Career Framework is ___ and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more ___. • Directly manage up to 25 direct reports, as a single execution unit, • Partner with multiple Product Managers to plan roadmaps and sprints, • Responsible for making tradeoffs between feature work and addressing long term technical debt, • Responsible for excellence in software quality, engineering practices and operations., • Lead their team through standard Agile processes, such as backlog management, stand ups, retros, etc, • Review and Approve engineering designs and able to set technical direction (in collaboration with a Technical Lead), • Drive cross-org initiatives while leading execution and actively supporting the career growth and development of your direct reports Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. • BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience, • Minimum of 8 years of people management experience with an engineering team, • Minimum of 10 years as a software engineer or equivalent technical experience, • Must have experience managing engineering organizations of 20 or above, and experience managing managers, • Must have experience being a hands-on mobile engineer at a senior level, • Must have worked in a consumer user-facing team (versus a platform team, a developer-facing API-based product, etc), • Must have experience running a standard Agile process such as backlog management, stand ups, retros, etc, • Setting strategic direction on a consumer-facing product, • Experience building cross platform (iOS & Android) software US Zone 1 This role is not available in Zone 1 US Zone 2$223,400—$302,200 USDUS Zone 3$198,600—$268,600 USD

How You’ll Make an Impact: As an Account Executive, you will be part of a team which is responsible for managing the sales process of Strata’s leading cloud-based SaaS financial planning, analytics, and performance platform. While in some ways this is a traditional technology sales role, we are not looking for a traditional sales professional. This account executive will serve as an evangelist not only for Strata but for effective financial and operational management. The successful candidate will approach their work with a CEO mentality and will own the business activities and relationships in their assigned region or book of business. To thrive in this role, you must bring competitive energy, a client-focused mindset, and the ability to strategically position our software’s value for long-term partnerships. Your proven track record in prospecting, along with previous experience in financial institutions, will be instrumental in connecting with clients and showcasing the value of our solutions. Responsibilities of the Role: • Revenue Accountability: Achieve annual and quarterly revenue goals as assigned., • Annual Territory Planning: Develop and execute an annual territory plan for assigned region., • Pipeline Development: Create a comprehensive prospecting strategy consistently contributing to annual sales growth targets. Work closely with Account Development Representative to build and maintain a robust sales pipeline., • Deal Management: Manage complex deal cycles from prospecting through close including discovery calls, demonstrations tailored to client needs, due diligence review, pricing strategy, and contract negotiation., • Cross-functional Collaboration: Work closely with Marketing, Professional Services, Product Manager, Solution Engineers, and Vertical Industry Leaders to deliver compelling product demonstrations and presentations., • Reporting & Data Management: Maintain accurate pipeline and forecast data in Salesforce (SFDC) and provide regular updates to Senior Leadership. A Day in the Life: You’ll spend your day connecting with key decision-makers, assessing their strategic goals, and demonstrating how our software can address challenges and optimize operations. You’ll collaborate with cross-functional teams to refine proposals, analyze pipeline data, and contribute to high-stakes sales discussions. Occasional travel to client sites will enable you to foster deeper client relationships and deliver impactful presentations. What We’re Looking For: • Experience: Proven track record in financial software sales, managing large enterprise deals, ideally with VP-level or higher contacts., • Sales Expertise: Expertise in maintaining and growing a dynamic sales pipeline with accurate forecasting., • Interpersonal Skills: Strong relationship-building and presentation skills, with the ability to engage effectively with diverse stakeholders., • Strategic Mindset: Ability to develop pricing strategies, understand client business models, and provide valuable insights to sales leadership., • Problem-solving: Skilled at identifying client needs, troubleshooting issues, and developing innovative solutions., • Collaboration: Able to work well both independently and in a team, maintaining professionalism, integrity, and ethics., • Ability to travel: up to 50% travel required for this role. Estimated Salary Range: $115,000 - $135,000. This role is eligible for commission with an estimated pay mix of 40/60. Actual base salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Find out more about Strata benefits ___. How we work: The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to . Here @ Strata… Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin. Our Core Values: While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers. • We connect with positive intent., • We are helpful., • We own it., • We get better every day., • We are humble.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Product Manager, Workday Financials is the business partner and technical owner of the enterprise Procure-to-Pay (P2P) ecosystem. Serving as the critical bridge between Finance teams (Procurement, Accounts Payable, Reimbursements) and the technology stack, this individual is responsible for the strategic roadmap, configuration, and systemic optimization of Workday Financials. Moving beyond feature execution, the Senior Product Manager, Workday Financials implements scalable, compliant, and highly automated financial workflows from Requisition to Payment, ensuring the organization achieves its goals for touchless processing and maintains robust internal controls. Key Outcomes: • Ecosystem Strategy & Roadmap: Own and evolve the end-to-end product vision for the entire Procure-to-Pay lifecycle. Translate complex business needs from Finance leadership into a prioritized, strategic roadmap, balancing immediate operational fixes with enterprise initiatives (e.g., touchless invoice processing, advanced claims payment rules)., • Workday Financials Architecture & Optimization: Serve as the functional Subject Matter Expert (SME) for Workday Procurement and Supplier Accounts. Lead the configuration, testing, and deployment of Workday updates and semi-annual releases, ensuring seamless business continuity and the adoption of new system capabilities., • Process Engineering: Architect and implement intuitive workflows within Workday that minimize end-user friction while maintaining strict financial controls. Analyze current workflows to identify systemic bottlenecks, significantly reducing cycle times for approvals and payments., • Training & Communication: Provide training, demos, and product updates to internal stakeholders. Clearly communicate product changes, new features, and operational benefits to relevant teams., • Financial Systems & Performance Monitoring: Monitor product performance post-launch to ensure its alignment with business outcomes. Define key metrics for success and establish a feedback loop to drive product iterations., • Automation & Innovation Leadership: Drive automation initiatives across the financial stack, including the deployment of Automated Payment Rules, supplier punch-outs, and integrations with Optical Character Recognition (OCR) tools. Troubleshoot and resolve complex, system-level process breaks., • Stakeholder Integration: Partner with Sourcing, Accounts Payable, and Expense Audit leadership to define advanced requirements for supplier payment flows and spend analysis., • Technical Orchestration: Collaborate with IT, Data Science, and Engineering squads to design and oversee complex integrations between Workday and third-party enterprise tools (e.g., data mediation platforms, fraud detection rules, and banking file transmissions). Skills, Education and Experience: EDUCATION: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or equivalent experience required. EXPERIENCE: 8-10 years of total professional experience in Product Management, Business Systems Analysis, or Financial Operations. Minimum of 2 years of direct, hands-on configuration and optimization experience within a Workday Financials environment, specifically utilizing the Procurement, Supplier Accounts, or Expenses modules. Deep understanding of the full Procure-to-Pay lifecycle, vendor master data management, payment flows, and three-way matching/reconciliation. Experience with OCR tools (e.g., Kofax, ScanOne) or advanced procurement marketplaces is preferred. Proven experience working in an Agile/Scrum environment, managing backlogs utilizing tools such as Jira. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): • FinOps Ecosystem Vision: Demonstrates an understanding of the full product lifecycle within financial systems; capable of architecting a P2P vision that aligns with long-term corporate financial strategy., • Advanced Problem Solving & System Troubleshooting: Exhibits a proactive, analytical approach to identifying and resolving system inefficiencies before they escalate into critical business interruptions., • Strategic Prioritization (Ruthless Focus): Highly priority-minded; demonstrates the ability to cut through noise, identify the highest-impact systemic issues, and execute on them without distraction., • Technical Translation & Communication: Possesses the unique ability to translate and explain complex Workday configurations and technical limitations to non-technical finance executives and stakeholders. ., • Data-Driven Product Optimization: Leverages an analytical mindset to justify product investments ; utilizes concrete data (e.g., "time to approve," "touchless processing rates") to measure product success and iterate., • Passionate Innovation: Exhibits a strong drive to innovate within the Finance space; passionate about leveraging technology (automation, OCR) to make a tangible difference in operational efficiency., • Change Management: Ability to lead and manage change within the organization. Effectively communicate and implement product updates and system changes to ensure smooth transitions across teams.Autonomy and Initiative: Self-driven with the ability to work independently and make decisions with minimal supervision. Demonstrates strong initiative and the ability to solve problems autonomously.Customer-Centric Mindset: A focus on internal stakeholders as customers, with the ability to translate their needs and pain points into actionable solutions. Understands the user experience and ensures financial systems align with business goals and customer expectations. WORKING RELATIONSHIPS: This position partners directly with the Director of Claims Payments & Reimbursements, Accounting Leadership, and cross-functional teams including Engineering Squads and Data Science & Analytics to align financial workflows with technical execution. ADDITIONAL REQUIREMENTS: Ideal candidate is based in Massachusetts or New Hampshire and has the ability to come into our Medford, MA headquarters occasionally. Remote candidates should be flexible to travel to our Medford, MA headquarters 5% of total time, depending on project needs. Evening or weekend hours may be required to meet project deadlines or system updates. Hiring In: * United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is March 31st. Join our ___ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$110,000—$140,000 USD The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. Medford$110,000—$140,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Training product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue. You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. This position is fully remote with occasional travel to corporate office in Frisco, TX. Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX. Role & Responsibilities: • Help define the vision, strategy, and roadmap for Lexipol’s Training software solution within the context of the overall Lexipol portfolio, • Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base, • Manage and report progress on multiple roadmaps with competing resources, • Document product requirements and write clear user stories to keep the team aligned and focused, • Become a subject matter expert and trusted advisor for the Training product, specifically Lexipol’s FTO and Training Tracking software, • Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery, • Proactively identify, track, and clear risks and dependencies, • Follow a robust testing and release process for all deployments, • Scope and implement improvements and changes as required, • Ensure proper data collection and monitoring tools and dashboards are in place, • Communicate effectively with technical and non-technical stakeholders, • Ensure visibility of work and its status in our systems of record, • Conduct product update presentations and gather feedback and data on success metrics, • Ensure appropriate, regular cadence of communication across all stakeholders, • 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization, • 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert, • Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind, • Ability to effectively prioritize and organize work for self and others in a highly dynamic environment, • Technically proficient with a proven track record of working with engineering and non-technical teams alike, • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions, • Highly motivated, detailed individual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions, • Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization, • Experience designing and/or configuring front end and backend SaaS products, • Experience delivering API-based data integrations, • UI/UX skills for mockups and rapid prototyping, • Experience using JIRA and Confluence, • Familiarity with public safety a strong plus, • Experience with data analysis and algorithms a strong plus, • Experience with AI a strong plus, • Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP Key Performance Objectives:, • Help develop and own the Training product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the product, • Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives, • Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion pointsEmployee Value Proposition, • The Solutions Management team is a high-performance team focused on supporting public safety organizations with high quality training products to enable organizational success. What you do here matters., • This is a role with an opportunity to lead projects as a foundational member of our Solutions Management Learning team., • You will have the opportunity to hone your influence and collaboration skills across the company., • This role reports to the Director, Solutions Management, who will be your champion and offer mentorship to elevate your skills.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Targeting base salary of $110,000 plus annual bonus. About Lexipol Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-KD1

We’re looking for an experienced and driven Integrated Marketing Manager to lead integrated marketing campaigns that position NMI’s payment acceptance platform as the preferred choice for ISVs, SaaS companies and developers embedding payments into their software. This role sits at the intersection of product marketing, demand generation, sales, channel and content — building and executing programs that drive awareness, adoption and advocacy among technical and commercial audiences. This role plays a critical part in supporting a product-led growth (PLG) motion, requiring a strong understanding of how developers discover, evaluate, trial and adopt platforms through self-serve experiences, documentation and hands-on product usage, alongside more traditional sales-assisted buying journeys. You’ll help ensure marketing supports frictionless discovery, onboarding and activation, while also contributing to pipeline growth and revenue outcomes. You’ll work closely with cross-functional stakeholders to deliver integrated, multi-channel programs that educate both technical and commercial audiences, generate qualified pipeline across both product-led and sales-led growth motions, and support long-term platform adoption. Success in this role depends on a proven ability to engage developers, product leaders and business decision-makers with clear, authentic messaging, aligning hands-on product engagement with measurable commercial outcomes. The NMI marketing team is a group of smart, collaborative people in a fast-moving environment. Self-starters who love solving problems, learning continuously, and building creative, data-driven campaigns will thrive here. Responsibilities and duties include: Integrated Campaign Strategy & Execution • Lead the planning and development and execution of integrated, multi-channel marketing campaigns targeting ISVs, SaaS companies and developer audiences., • Collaborate cross-functionally with product marketing, corporate marketing, demand generation, channel and sales teams to ensure campaign alignment across awareness/reputation, demand generation, developer enablement and partner engagement., • Partner with internal teams and external agencies to create and deliver high-impact campaigns using digital, content and developer-focused channels to support both short-term and long-term pipeline and revenue goals. Includes paid media, social, search, events, email and community platforms like GitHub, Reddit and Stack Overflow., • Align marketing programs with in-product moments, lifecycle stages and usage signals across both self-serve and sales-assisted motions. Ensure campaigns drive not just leads, but meaningful product engagement such as sign-ups, API usage, integrations started and time-to-value milestones., • Deeply understand ISV buyer personas across both commercial and technical roles, including founders, product leaders, developers and revenue stakeholders. Understand their motivations, evaluation criteria, business objectives and technical pain points, ensuring messaging, content and campaign activities address the needs of each audience across the full journey., • Evangelize NMI’s embedded payments solutions and developer tools in the ISV market through thought leadership and community engagement. Content Development & Enablement • Partner with product marketing and content teams to develop high-impact thought leadership, product-led and technical content including documentation, case studies, webinars, videos, podcasts, and campaign assets tailored to commercial and developer audiences., • Work closely with product and product marketing to develop compelling messaging that articulates the value of embedding payments differentiates NMI’s APIs, SDKs, and developer tools for both technical and commercial stakeholders., • Collaborate with the product and web teams to ensure the developer portal, documentation and web experiences support self-serve discovery, onboarding and integration as part of a product-led growth journey., • Support sales and channel enablement by equipping teams with clear, credible narratives and messaging that align technical value with commercial outcomes for software companies., • Ensure website and digital assets including blogs, whitepapers, case studies, webinars, podcasts, and landing pages support the full developer and buyer journey, from discovery and evaluation through implementation, expansion and advocacy. Monitor performance metrics to identify opportunities to increase engagement and top-of-funnel impact.., • Drive thought leadership and inbound visibility with a strong focus on developer audiences by partnering with content and demand teams to deliver high-value technical and educational content. This includes contributing to content syndication programs, developing byline articles with internal subject matter experts and creating content for active participation in developer communities., • Optimize technical content, documentation, and owned media for SEO to improve discoverability, organic traffic, and qualified lead capture across both technical and commercial audiences., • Ensure brand consistency, tone of voice and messaging across all content and campaign activities. Awareness & Influence • Grow NMI’s presence and credibility across ISV, SaaS, developer and commercial buyer communities through strategic partnerships, sponsorships, media relations, and targeted content programs.., • Manage visibility and capture reviews across platforms such as G2, Capterra, SourceForge and relevant developer review sites to support awareness, validation, and confidence throughout the buyer journey for both technical and business audiences. Collaborate with PR and content teams to generate ISV-focused customer stories, testimonials and earned media that elevate brand authority and highlight innovation • Drive competitive differentiation in the embedded payments market by ensuring NMI’s platform is clearly understood by third party influencers, including industry analysts, peer review platforms and developer communities. Track and report on analyst coverage, peer reviews and third-party influence on awareness, credibility, and pipeline acceleration, using insights to refine messaging, value propositions and audience personas. Pipeline Alignment & Conversion • Partner with the demand generation team to design and optimize the ISV demand strategy, including account-based targeting, lead scoring, and conversion tracking as well as follow-up processes aligned to pipeline KPIs., • Work with demand generation and product teams to connect product engagement signals (e.g. sign-ups, usage, integrations) with lead scoring, lifecycle stages, and pipeline progression., • Set joint goals to drive qualified pipeline and accelerate opportunities through data-driven marketing execution., • Collaborate with channel marketing to develop and execute targeted campaigns that drive partner engagement, elevate brand visibility, and generate pipeline from existing partners. Data-Driven Optimization & Performance Management • Partner with demand generation team and external agencies to execute and optimize paid media investments across SEM, display, social, content syndication, programmatic, re-targeting and other inbound/outbound tactics, to reach developer and commercial buyer audiences in ISV and SaaS companies., • Apply marketing automation and digital best practices, including SEM, SEO, email marketing, nurture flows and AI-driven initiatives to improve campaign performance, scalability and efficiency across product-led and sales-led motions., • Work closely with operations and web teams to analyze performance, run experiments and test strategies that improve engagement, awareness, product adoption and pipeline contribution., • Track and measure success through KPIs and dashboards, continuously optimizing campaign performance, audience targeting, channel mix and conversion outcomes. Project & Stakeholder Management • Independently execute and manage campaign activities end-to-end - from planning through execution, reporting and optimization, ensuring all initiatives remain on track, on budget and on brand., • Maintain campaign calendars, ensuring alignment with product launches, events, and corporate priorities., • Provide visibility and alignment across stakeholders and marketing functions. What we hope you will bring to NMI You’re a strategic marketer who loves building relationships with both technical and commercial audiences. You understand what drives developers, SaaS founders, product leaders and commercial decision-makers — and how to earn their trust through authentic, value-driven communication. You thrive in a fast-paced environment. You’re able to prioritize effectively while juggling multiple projects and stakeholders. You bring a collaborative spirit to cross-functional work, while also operating confidently as a self-starter. With a growth mindset and a can-do attitude, you're always looking for ways to improve, experiment with new approaches, and adapt quickly to change. You combine creativity with a data-driven mindset, and your keen attention to detail ensures nothing slips through the cracks. If you're energized by the challenge of elevating and expanding our embedded payments platform for developers and business leaders, this is the role for you. Position Requirements and Skills • 7+ years of B2B marketing experience, ideally in SaaS, fintech, payments, or enterprise technology, with experience supporting both product-led and sales-led go-to-market motions., • A marketing or related business degree or equivalent., • Prior experience marketing to software, ISV or SaaS ecosystems, including sales-assisted buying journeys involving multiple stakeholders and longer deal cycles.., • Strong understanding of developer personas, community engagement, and content strategies that resonate with technical buyers, alongside traditional B2B campaign planning, pipeline development, and revenue-focused marketing., • Experience supporting or operating within a product-led growth (PLG) or hybrid PLG / sales-led model, including familiarity with self-serve onboarding, developer activation, product usage metrics and how product signals feed into sales qualification and pipeline progression.., • Hands-on experience activating campaigns across developer-heavy channels: GitHub, Stack Overflow, Dev.to, Hacker News, Reddit, Discord/Slack communities, Product Hunt and technical conferences/meetups., • Proven experience working closely with sales and demand generation teams on lead management, account targeting, sales enablement and pipeline acceleration., • Experience collaborating with and managing agency partners., • A well-developed digital skill set which includes understanding marketing automation (Salesforce, Hubspot, Pardot, ZoomInfo), SEM, SEO, PPC, display, programmatic, etc, as well as analytics (GA4)., • Exceptional project management, communication and stakeholder alignment skills., • Comfortable creating and enforcing deadlines., • Excellent attention to detail., • Creativity, imagination and initiative., • Drive, competence, flexibility and a willingness to learn. We Offer: • A remote first culture!, • Annual salary of between $100,000 - $125,000, depending on experience, • Flex PTO, • Health, Dental and Vision Insurance, • 13 Paid Holidays, • Company volunteer days Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. What we do! NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US. Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: ___

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. At Tines, we’re building the future of intelligent workflows for security and IT teams. Our platform helps organizations automate complex processes, eliminate manual work, and operate more efficiently and securely. We’re investing heavily in the IT market as more organizations modernize IT operations and automate complex workflows across their technology stack. We’re looking for a Demand Generation Manager who understands how to reach IT practitioners and leaders, from service desk teams and IT operators to CIOs and VPs of IT, and can design campaigns that turn interest into qualified pipeline. This role is an exciting opportunity to join Tines at a pivotal moment of growth. Reporting to the Manager of Demand Generation, you’ll play a critical role in building and scaling demand programs that reach the IT community, generate high-quality pipeline, and expand Tines’ footprint in this rapidly growing segment. We’re looking for someone who combines creativity with analytical rigor—a demand generation expert who knows how to design impactful campaigns, measure performance, and continuously optimize for results. The ideal candidate understands how IT teams discover, evaluate, and adopt new tools and can design programs that resonate with both practitioners and senior IT leaders. The IT segment represents a major growth opportunity for Tines. In this role, you’ll work closely with marketing, product marketing, and business development teams to develop high-impact programs that expand our reach and accelerate growth within the IT market. Candidates should be based in the US in ET or CT timezones, as this role will require heavy collaboration with colleagues based in Ireland. You will own and execute digital-first demand generation programs designed to engage IT professionals and generate measurable pipeline and revenue impact. • Plan and execute integrated demand generation campaigns targeting IT practitioners and decision-makers, including CIOs, VPs of IT, and IT operations leaders, • Build programs across both thought leadership and technical content, including practitioner-focused webinars, technical guides, and community-driven content that resonates with IT Ops teams, • Drive awareness, engagement, and pipeline through channels including paid media, content promotion, sponsored newsletters, influencers, and webinars, • Manage campaign budgets across paid channels and partners, optimizing spend to maximize pipeline and return on investment, • Partner with product marketing, content, and brand teams to develop messaging, campaigns, and assets tailored to the IT audience, • Collaborate with publishers, communities, and industry partners to amplify campaigns and expand reach within the IT ecosystem, • Work closely with the XDR team to ensure strong follow-up on campaign engagement and effective conversion into qualified meetings and pipeline, • Identify and test new channels, partners, and campaign formats to uncover scalable opportunities for pipeline growth, • Support email marketing, nurture programs, and database activation to move prospects through the funnel, • Partner with partner marketing to develop co-marketing campaigns and demand generation programs with strategic IT partners, • Measure campaign performance and pipeline contribution, using data and experimentation to continuously improve results, • 7+ years of experience in demand generation, digital marketing, or growth marketing in B2B SaaS, • Demonstrated success marketing to technical audiences in IT, Security, or DevOps etc., • Proven experience running digital demand generation campaigns that drive pipeline and revenue, • Experience working with paid media, content promotion, sponsored newsletters, and digital advertising, • Experience building and running webinar or virtual event programs, • Strong analytical mindset with experience using data to guide campaign decisions and optimization, • Experience working cross-functionally with product marketing, content, creative, and partner marketing teams, • Ability to manage multiple campaigns and partners simultaneously, • Strong project management and organizational skills, • Familiarity with developer or technical practitioner marketing is a plus, • Experience working in high-growth SaaS environments OTE - $150k - $158k base + 10% bonus and equity #LI-SW1 At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Rockstar is recruiting for a dynamic SaaS company seeking to scale intelligently through systems, data, and AI. Our client is a fast-growing organization that values strategic architecture and hands-on execution to enable reliable decision-making and drive transformative growth. We are seeking a hands-on, strategic leader to own and evolve the business systems, data architecture, and AI transformation roadmap. This role operates at the intersection of systems, data, and execution—responsible for building the foundation that enables scalable growth, reliable decision-making, and AI-driven capabilities across the organization. The candidate will lead cross-functional technical initiatives across Finance, GTM, Product, and Operations, combining hands-on execution with clear stakeholder alignment and delivery discipline. This is a player-coach role that combines program leadership, systems architecture, and hands-on execution in a fast-growing SaaS environment. Key Responsibilities AI Transformation Leadership • Own and drive the AI transformation roadmap, advancing maturity from early-stage (Level 0–1) to scalable adoption (target: Level 3), • Identify and prioritize high-impact AI use cases across Finance, GTM, and Product in partnership with functional leaders, • Lead execution of AI initiatives, including workflow automation and agentic AI capabilities, • Ensure foundational systems and data structures are designed to support scalable AI adoption Enterprise Systems & Data Architecture • Own the architecture and evolution of the business systems ecosystem across all functions, • Define how core systems (e.g., HubSpot, NetSuite, Snowflake, and others) integrate, interact, and scale, • Establish and maintain a unified data model and clear system-of-record definitions across the organization, • Evaluate and guide selection of tools, platforms, and data infrastructure (e.g., warehouse, ETL, BI), • Design data flows and system interoperability to enable reporting, automation, and AI use cases, • Act as the primary steward of business data integrity, consistency, and accessibility Business Systems Ownership (Hands-On) • Own administration and optimization of key business systems, with a willingness to be hands-on where needed (e.g., configuration, field creation, workflow updates), • Partner with RevOps, Finance, and other stakeholders to ensure systems support evolving business needs, • Provide architectural guidance for CRM (HubSpot) and ERP (NetSuite), while collaborating with functional owners on day-to-day usage, • Ensure systems are scalable, well-structured, and aligned with downstream reporting and analytics requirements Data, BI & Decision Enablement • Partner with Finance and RevOps to implement and scale business intelligence capabilities, • Support the development of data models, reporting layers, and dashboards that enable real-time decision-making, • Help define and standardize key metrics, KPIs, and reporting frameworks across the organization, • Improve data quality and reliability across systems and reporting environments Cross-Functional Program Leadership • Serve as the program manager for high-impact, cross-functional initiatives across Finance, GTM, Product, and Operations, • Establish structure, accountability, and execution rigor across strategic projects, • Align stakeholders, manage dependencies, and ensure initiatives are delivered on time and with clear outcomes, • Act as a connective layer across teams to drive progress and reduce organizational friction Business Process & Systems Alignment • Identify gaps where systems, data, and processes are disconnected, • Design and implement scalable workflows that improve efficiency and data integrity, • Partner with RevOps and other functional leaders to ensure process changes are supported by strong systems design What Success Looks Like (12 Months) • AI maturity advances to Level 4 with clearly defined and operational use cases, • A cohesive systems architecture is established, with clear integration patterns across HubSpot, NetSuite, and data platforms, • A reliable data foundation is in place, with a defined source of truth and improved data consistency across systems, • Business intelligence capabilities are implemented and actively used by leadership, • Cross-functional initiatives are executed with greater speed, clarity, and accountability, • Systems and data are structured to support automation and future AI expansion Qualifications • 7–12+ years of experience in business systems, systems architecture, integration engineering, enterprise applications, automation, data platforms, or technical business systems roles in a B2B SaaS environment, • Proven ability to lead cross-functional initiatives in a SaaS or technology-driven environment, • Strong understanding of systems architecture, data modeling, and data flows across business applications, • Hands-on experience working with business systems (e.g., CRM, ERP) and data platforms (e.g., Snowflake or equivalent), • Must have personally designed, built, or implemented systems integrations, automation workflows, data pipelines, or AI-enabled workflows—not only managed teams or vendors delivering them, • Experience implementing or scaling BI tools and reporting frameworks, • Familiarity with AI, automation, or workflow tooling, with a strong interest in driving AI adoption, • Ability to operate as both a strategic architect and hands-on executor in a lean environment, • Excellent communication skills, with the ability to work across technical and non-technical stakeholders Nice to Have • PMP or equivalent program management experience, • Background as a developer, systems architect, or technical operator, • Experience designing or scaling data infrastructure in a SaaS environment, • Exposure to AI-enabled workflows or agentic AI systems, • Located in US East or Central time zone Why This Role Matters This role is central to how the company scales. The candidate will define how the systems, data, and AI capabilities come together—enabling smarter decisions, more efficient execution, and a more connected, intelligent organization.

Staff Software Engineer, Ground & Control Services (On-Prem) About Us: BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun. The Ground & Control team is looking for a passionate and driven Software Engineer to join our team, the group responsible for building the autonomous software that controls and monitors BlackSky’s satellite constellation. This includes high-speed tasking, ground and space telemetry, health monitoring, and low-latency communication with ground stations worldwide. In this role, you’ll develop software that bridges the gap between hardware-level interfaces and cloud-deployed microservices. You’ll contribute to mission-critical systems that keep our satellites safe, responsive, and efficient; operating 24/7 with minimal human intervention. Success in this role means having a strong sense of initiative and ownership, a deep curiosity for how complex systems work, and the discipline to trace and validate requirements while thoughtfully challenging them when needed. You understand the importance of safety, precision, and testability, especially in autonomous systems where small errors can have big consequences. You’re comfortable applying modern software development practices and navigating both low-level and cloud-based technologies. Most importantly, you know how to collaborate in a team environment, communicate clearly, and contribute to a shared mission with humility and focus. While the locations listed in the job posting are ideal, we would love candidates near Seattle, WA office. We may also consider remote candidates in certain states. Responsibilities: • Design, implement, and maintain software that enables autonomous satellite operations and real-time tasking., • Develop and integrate services that interface with ground station infrastructure and satellite communication protocols., • Build software solutions to support satellite tasking and monitoring., • Collaborate with operations, communication engineers, flight software engineers, mission planning engineers, and other software teams to understand and refine technical requirements., • Write clean, maintainable code with strong emphasis on safety, test coverage, and reliability., • Participate in design reviews, code reviews, and team planning discussions., • Support on-call rotations and troubleshooting of live system operations as needed., • Anticipated 10-15% travel required to customer site., • Other job-related duties as assigned. Required Qualifications: • Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience., • A minimum of ten (10) years of professional software development experience., • Proficiency in one or more programming languages (e.g. Go, Python, C++)., • Experience developing and deploying microservices in both cloud environments (e.g. AWS, GCS, Azure) and on-premise Kubernetes-based environments., • Familiarity with CI/CD pipelines, automated testing, and modern version control systems (e.g. Git)., • Strong problem-solving skills and an ability to understand complex systems end to end., • Excellent communication and collaboration skills in a cross-functional team environment., • Prior experience with satellite operations, ground stations, or others aerospace-related domains (e.g. X-Band, UHF, or telemetry)., • The program this role supports requires being a US-citizen. Preferred Qualifications: • Master’s degree (or higher) in a related technical field., • 15+ years of professional software development experience., • Exposure to infrastructure-as-code tools (e.g. Terraform, Ansible) and container orchestration (e.g. Kubernetes, Nomad)., • Understanding of system safety, fault tolerance, and recovery strategies., • Comfort working in high-availability, mission-critical software environments., • Active secret or higher U.S. security clearance. Life at BlackSky for full-time benefits-eligible employees includes: • Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance, • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!, • 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more, • 401(k) pre-tax and Roth deferral options with employer match, • Flexible Spending Accounts, • Employee Stock Purchase Program, • Employee Assistance and Travel Assistance Programs, • Employer matching donations, • Professional development, • Mac or PC? Your choice!, • Awesome swag The anticipated salary range for candidates in Seattle, WA is $155,000-180,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA. BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. EEO/AAP/ Pay Transparency Statements: ___

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Client Account Services Aerospace Defense & Government team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Payroll Associate to join their dynamic team. We are seeking an Accounting Associate with strong payroll processing experience to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment and can manage payroll operations for multiple clients alongside core accounting functions. • Lead and manage payroll processing for multiple clients, ensuring accuracy, timeliness, and compliance with applicable regulations, • Verify daily deposits to ensure accuracy, • Accurately enter and code labor distributions and payroll related transactions, • Manage employee profiles and records within QuickBooks, Unanet, and/ or CostPoint, • Assist in the preparation of 1099 forms, • Communicate with clients as needed, • Collaborate on special projects as required, • Provide backup support when needed, • Significant experience with payroll processing is required, • Strong attention to detail is essential, • Ability to work effectively in a team environment, • Capability to manage multiple projects/tasks simultaneously, • Willingness to learn different software systems and contribute to overall process improvement, • Critical thinking skills, • Proficiency with Microsoft Suite products, including Excel, Word, and Teams, • Previous accounts payable and bookkeeping experience is preferred EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. The Accounting team partners across the business to ensure the accuracy, integrity, and transparency of our financial reporting. We play a critical role in capturing and recording company activity in real time, while maintaining strong controls and high standards, and providing financial insights to inform strategic decisions. Beyond compliance, we enable innovation by building scalable processes that support growth and evolving business models. As Director, Accounting, you will lead a team of 10 across the United States and the Philippines, overseeing General Accounting, Revenue Accounting, and Accounts Payable. You will partner closely with Finance, Procurement, Payroll, Legal, Tax, Product, and Engineering to ensure accurate reporting and scalable financial operations across the business. You and your team will build deep expertise in our products and revenue models, serving as the company’s accounting authority and guiding teams through complex and evolving transactions. You will play a key role in strengthening our processes and controls as we prepare for public-company readiness, helping scale the accounting function to support continued growth. This is an opportunity to make a meaningful impact at a high-growth company while building and shaping a best-in-class accounting organization. • Set and lead the multi-year strategy for Accounting, building a scalable operating model that supports company growth and public-company readiness., • Build and lead a high-performing team, developing managers, evolving org design, and strengthening leadership bench strength. Set performance expectations and foster a culture of accountability and continuous improvement., • Own the accuracy and timeliness of close processes, and other recurring and non-recurring accounting and A/P processes, continuously improving quality and performance metrics., • Identify opportunities to drive efficiency through streamlining processes or automating via accounting systems and workflows, particularly through use of AI., • Drive public-company readiness, strengthening internal controls, SOX compliance, and audit preparedness., • Partner on strategic initiatives, ensuring new products, revenue models, and partnerships are structured and operationalized in a scalable, compliant way., • 10 to 15+ years of experience, preferably including public accounting firm and publicly traded-company experience., • Experience leading teams, and preferably distributed and international teams, with a track record of building scalable, high-performing organizations., • Strong operational accounting experience, and driving process improvements including systems selection and implementation, and preferably a passion for AI and experience with Netsuite., • Strong understanding of internal controls, and SOX requirements., • US GAAP technical accounting fluency, and preferably a CPA., • Excellent communication (written and verbal), and passion for cross functional influencing., • A balance of operational rigor and strategic thinking, with the ability to scale processes for long-term success., • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $221,000.00 - $286,000.00., • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $198,900.00 - $257,400.00., • For candidates living in all other US locations, the expected salary range for this role is currently $187,900.00 - $243,100.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ___. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at ___. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. ___

About Us We are a profitable, fast-growing startup building next-generation vehicle and driver information systems for businesses. Our web-based B2B platform is already used by Fortune 500 companies and high-growth startups, giving you the chance to see real impact from your work. We’re hiring a Senior Product Manager to drive strategic initiatives across YASSI’s data platform, with a specific focus on expanding our footprint in auto insurance underwriting and claims workflows. You’ll partner with engineering, sales, operations, and customer success to define product requirements, launch scalable solutions, and deepen adoption across our enterprise customer base. This role blends strategic thinking with hands-on execution and offers a high-impact opportunity to shape a category-defining platform. Key Responsibilities • Translate YASSI’s product vision into actionable roadmaps and feature sets., • Conduct ongoing competitive analysis and benchmarking to inform strategy, identify whitespace, and strengthen product positioning., • Own the product development lifecycle from ideation to launch, ensuring alignment with company goals and user needs., • Prioritize initiatives that balance customer impact, technical feasibility, and long-term platform differentiation., • Define clear success metrics and lead cross-functional teams through launch and iteration cycles., • Lead product strategy for insurance-specific use cases, including underwriting risk assessment, claims investigation, fraud detection, salvage workflows, and subrogation opportunities., • Engage directly with enterprise insurance carriers, MGAs, TPAs, and claims organizations to understand underwriting workflows, pain points, and integration needs, expanding on the original responsibility to “Engage directly with enterprise customers to understand workflows, pain points, and integration needs.”, • Monitor regulatory and industry trends to identify emerging product opportunities, including DOI regulations, salvage title rules, and claims compliance requirements., • Champion the voice of the customer in roadmap and design decisions., • Collaborate with engineering to scope and deliver scalable solutions., • Partner with sales, marketing, operations, and customer success to drive adoption and retention., • Contribute to release planning, documentation, and internal enablement., • 7+ years of product management experience in SaaS or data platforms., • Proven success delivering enterprise-grade solutions., • Experience with usage-based pricing models and expansion revenue strategies., • Excellent communication skills with the ability to influence cross-functional stakeholders., • Required: Extensive knowledge of auto insurance underwriting and claims, including:, • Risk evaluation and rating factors, • Claims lifecycle (FNOL through settlement), • Total loss, salvage, and subrogation workflows, • Fraud indicators and investigative processes, • Hands-on experience building or managing products used by insurance carriers, MGAs, TPAs, or claims organizations., • Background in auto, financial services, or regulatory tech is a plus.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Manager serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The CSM will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The CSM partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. Business Developer - Event & Corporate Gifting We are seeking a dynamic and results-driven Business Development Manager to spearhead the growth and expansion of our “Events and Corporate Sales” business. This role will be responsible for developing and executing a comprehensive strategy to create and manage a diverse portfolio of events and offers that align with our brand and resonate with our target audience. In this role you will seek opportunities for Mejuri to be choice partner, for Corporate Gifting and/or Events. You will be a key driver in building strategic partnerships, securing event sponsorships, and maximizing revenue opportunities. This is a 6 month contract which offers a competitive base salary + commission What You'll Do: • Strategic Planning & Development:, • Develop and implement a strategic plan for the “Events and Corporate Sales” business, including identifying target audiences, event formats, and revenue models., • Conduct market research and competitive analysis to identify emerging trends and opportunities in the events industry., • Create a comprehensive event calendar that aligns with the overall marketing and promotional strategy., • Event Bookings + Management:, • Conceptualize a playbook for events offerings to ensure seamless and low lift pass off to retail teams., • Manage partner facing portion of event logistics, including pass through of RSVP lists to store teams, • Partnership & Sponsorship Development:, • Identify and cultivate strategic partnerships with relevant businesses and organizations to enhance event offerings and reach., • Develop and manage corporate offering packages including promotions and bulk discounts to drive revenue., • Sales & Revenue Generation:, • Identify and pursue opportunities to generate revenue through events, merchandise sales, and other related activities., • Track and analyze performance metrics to assess ROI and identify areas for improvement., • Relationship Management:, • Build and maintain relationships with internal stakeholders, vendors, and corporate partners., • Gather and analyze feedback to continuously improve event and promotional offerings., • Budget Management:, • Create and manage pricing and promotion strategies, ensuring cost-effectiveness and maximizing ROI., • Track sales and revenue and provide regular financial reports to management. What you'll bring to the team • Bachelor's degree in Sales, Marketing, Event Management, or a related field., • Proven experience in sales and business development, preferably within corporate sales function, • Strong Relationship building skills, • Strong network of contacts across corporate and creative industries, • Excellent communication, negotiation, and interpersonal skills, • Strong project management and organizational skills., • Ability to work independently and as part of a team., • Experience with CRM software and LinkedIn automation tools., • Ability to analyze data and create reports. Location [Toronto, Ontario] At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another. This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto. At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own and take initiative FIND A WAY| Seek simple, creative solutions, and act fast DRIVE RESULTS| Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal Ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Position Summary: The Vendor Manager for Customer Care plays a key role in guiding Hanna Andersson’s outsourced customer support across all markets. This position ensures that our third-party BPO partners consistently deliver friendly, high-quality service that puts customers first. As the main point of contact between Hanna Andersson and the BPO vendors, the Vendor Manager promotes accountability and excellence, fostering ongoing improvements through careful performance management, smooth operations, and strong teamwork across different departments. This role is centered around vendor performance, using daily metrics, agent scorecards, operational reviews, and escalation processes to ensure we meet SLAs, KPIs, and uphold brand standards. It's also an important part of mid-range planning, process innovation, and driving change initiatives that support growth, seasonal peaks, and ever-changing customer needs. Having strong communication, negotiation, and analytical skills is key, along with the ability to influence outcomes and build trusted relationships with both internal teams and external partners. Location: Portland, OR, Seattle WA or West Coast, highly preferredHours: Monday - Friday, must be available until 6pm Pacific Time. • Build and maintain strong, collaborative relationships between BPO vendors and Hanna Andersson internal teams to ensure alignment, transparency, and shared accountability., • Oversee vendor performance across one to two operational sites, ensuring consistent adherence to quality standards, service levels (SLs), and key performance indicators (KPIs) inclusive of CSAT and NPS., • Partake in and/or lead structured business review routines including Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) to evaluate vendor performance, reinforce Hanna Andersson’s brand values, and align on action plans that support agent experience, operational excellence, and continuous improvement. Occasional on-site visits may supplement these reviews as needed., • Monitor vendor performance trends in real-time and historically to identify gaps, track improvements, and mitigate operational risk through proactive intervention., • Leverage agent-level scorecards and workforce data to hold BPO leadership accountable for performance management, including glide paths, corrective actions, and coaching outcomes., • Lead and resolve service escalations in partnership with internal and external stakeholders, ensuring prompt, professional outcomes aligned with Hanna Andersson’s customer-first approach., • Coordinate all program updates, training rollouts, and process changes with the BPO to ensure consistent delivery and adherence to brand standards., • Drive continuous improvement by identifying systemic issues and leading targeted initiatives in collaboration with internal partners and BPO leaders., • Analyze performance data and vendor reporting to provide actionable insights and strategic recommendations for internal leadership and executive forums., • Ensure recruitment, hiring, and staffing plans are aligned with Hanna Andersson’s expectations and seasonal forecasts, and that agent quality meets brand standards., • Setting, managing, and reporting on the vendor budget to ensure spend is aligned with forecast and business goals., • Maintain and audit operational documentation, including Statements of Work (SOWs), playbooks, and change logs, to ensure alignment with business goals and contractual obligations., • Escalate critical performance or operational issues with supporting data and insights, enabling swift, collaborative problem-solving without disrupting vendor relationships., • Lead negotiations with BPO partners on process improvements or policy updates, ensuring all changes enhance service quality, customer experience, and operational efficiency., • Serve as a champion of innovation and process enhancement, collaborating with cross-functional teams to evolve workflows, service practices, and customer care strategies., • Be available to support vendor operations during peak periods (e.g., holidays, weekends), balancing flexibility with standard business hours., • Additional tasks and responsibilities assigned as necessary., • Provide day-to-day oversight of third-party BPO leadership to ensure effective team management, coaching, and staffing alignment., • Hold vendor supervisors and managers accountable for agent-level performance, quality, and adherence to brand expectations., • Guide and influence vendor leadership in workforce management, scheduling, and service level execution., • Lead regular performance reviews with vendor leadership to track progress, resolve escalations, and drive continuous improvement., • Perform periodic audits of vendor processes and controls, • Support vendor teams during peak periods through proactive planning, operational alignment, and real-time performance monitoring., • Extensive experience in business optimization, • Experienced with process review and business analysis, • Hands-on experience with call center technologies, • Understanding of BPO contracting, • Excellent oral and written communication skills, • Problem-solving skills for multiple, complex issues, • Ability to work on various projects simultaneously, • Advanced problem-solving skills to communicate the strategic progress of information to executives and senior leaders, • Proven ability to drive operational performance improvement in a variety of channels whilst optimizing often contradictory metrics, • Strong leader with the ability to ensure people are effectively engaged in the delivery of core business objectives and the ability to address groups or individuals, including senior managers, • Highly motivated, able to work in an environment of change, and strong ability to deliver to tight deadlines, • Competence in designing and delivering effective presentations and process documentation, • Cultural interest & awareness: able to flex style and methods to achieve goals regardless of stakeholder background & country. Good at recognizing how to deliver global objectives with local nuance., • Education & Qualifications, • 5+ years managing Contact Center Operations, • 5+ years managing or interfacing with Business Process Outsourcers (BPO’s), • BS/BA in Operations Management or equivalent experience, • Certifications/Licenses