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Full job description Medical Receptionist Roles & Responsibilities: · Serves as a liaison between physicians, patients, families, healthcare providers, Health Quarters, and insurance companies to ensure quality patient care for patients seen in the practice. · Fulfills patient care responsibilities as assigned which include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam room, assisting patients as needed. · Fulfills administrative responsibilities as assigned which include but are not limited to: Registering patients, scheduling appointments and/or surgical procedures, insurance verification, obtaining referrals and/or authorizations and answers calls and provides pertinent information.. · Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary. · Inventories, orders or re-stocks medical supplies as applicable. · Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by clinic and infection control policies. · Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations. · Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms). · Performs proficient phlebotomy duties. · Performs other duties as assigned Education: · High School Diploma Experience: · 3 years of experience as a Medical Receptionist; 5 years of experience preferred Requirements: . Must be flexible with variable shifts · Effective interpersonal and communications skills required · Excellent customer service skills required. · Excellent telephone etiquette · Ability to work on various projects simultaneously · Must be able to adapt to a growing and changing environment · Must be able to adapt to a growing and changing environment A strong work ethic and desire to participate in a team-oriented healthcare · Previous experience with ECW is preferred Skills: Bilingual is a PLUS! Full time, open availability! Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Free parking Paid time off Healthcare setting: Outpatient Medical specialties: Primary Care Schedule: Monday to Friday Experience: EMR systems: 1 year (Required) Language: Spanish (Required) Work Location: In person
Full job description •Front Desk Receptionist at Laser Vision Correction (LVC) Center on Park Avenue in Manhattan! •You MUST either have already had LVC or want it FOR FREE, as we are the ONLY LVC in NY which REQUIRES this, so we can say to prospective clients "We believe so strongly in LVC that we have ALL had it ourselves, and can speak about it from PERSONAL EXPERIENCE--unlike at our competing LVCs in NYC" •You MUST be a graduate of a 2-year Associate's Degree. •You MUST have at least 1 year of FULL TIME or 2 years of Part-time experience working at the FRONT DESK of a DOCTOR's OFFICE, and be FAMILIAR with Heath Insurance and know how to "clear" it (eg, confirm remaining deductible) •You MUST have SOME SALES EXPERIENCE, as LVC is NOT covered by medical or vision insurance, because it's considered cosmetic, so you will need to help convince each potential customer to get LVC LIKE YOU HAVE YOURSELF :) •Duties will include (in chronological order from the patient experience POV): •Checking emails 3x/day & contacting inquiries by phone, email and text •Reassuring the patient by answering 1-2 questions, then getting them to schedule •Gathering demographic data, making a contact record, scheduling the free consult •Hyping the patient on the confirmation call so they show up for their consult •Greeting them, building on rapport established above to reassure them & hype them •After the eye MD examines them, explaining packages & pricing •Getting them to deposit, or making them commit to a good "next step" if they don't •Performing logistics on their preop test visit (payment, consent, e-Rx, answering ?s) •Hard-confirming surgery, making sure the customers don't "back out" of LVC •Getting patients ready from a Front Desk POV on the day of surgery (DOS) •Checking patients out on DOS •Checking patients in and out when postop, having them refer in exchange for free products •Encouraging happy postop patients to post on social media, leave 5* reviews •Flagging problem patients to the MDs so there are no "surprises" (eg: missed visits) •Training and supervising the premed interns so they can assist you at the Front Desk •Ordering secretarial supplies regularly so they don't run out Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 – 50 per week Benefits: 401(k) Employee discount Green card sponsorship Health insurance Uniform allowance Vision insurance Healthcare setting: Medical office Outpatient Private practice Medical specialties: Dermatology Medical-Surgical Ophthalmology Plastic Surgery Surgery Schedule: 8 hour shift Monday to Friday No weekends Application Question(s): •Please see the job listing; you MUST either have had Laser vision correction (LVC) or WANT LVC AS A JOB BENEFIT because we require each employee to be able to recommend LVC from a PERSONAL POV and be able to explain it from the patient's POV •This is a reasonable ask as it begs the question, “If LVC is so safe, why haven’t you done it yourself?” Much like a dental office, it would be unusual for the staff to have unhealthy teeth when they are working in a practice that has an experienced and expert dentist. •Lastly, it makes sense to not only have LVC done for free as it is normally a $5000-$7000 procedure on average. It is also very helpful for patients to have you as a resource when they want to know what to expect. Experiencing it for yourself makes it easier to convey and reassure patients their outcome and experience will be on par with your own Education: Associate (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person