Costa Mesa
Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Flexible schedule RESTAURANT SHIFT LEADER (Hourly Rate + Tips) Yuzu Japanese Sushi Bar – Costa Mesa, CA Yuzu Japanese Sushi Bar is seeking an experienced and hospitality-focused Restaurant Shift Leader to join our team. This is a hands-on leadership position for someone who can lead by example, support the service team, and help maintain smooth restaurant operations throughout each shift. Key Responsibilities • Lead front-of-house operations during assigned shifts., • Assign sections, opening and closing duties, side work, and employee breaks., • Maintain a strong floor presence and assist with serving, hosting, running food, bussing, and other duties as needed., • Monitor service quality, table maintenance, ticket timing, and guest satisfaction., • Resolve guest concerns professionally and notify management when additional support is required., • Coordinate with the sushi bar and kitchen to maintain accurate and timely service., • Ensure all orders, modifications, complimentary items, discounts, voids, and payments are correctly entered into the POS system., • Support employee training and provide respectful, real-time coaching., • Monitor attendance, uniforms, conduct, cleanliness, and compliance with restaurant policies., • Complete opening, closing, cash-handling, and shift-reporting procedures., • Follow food safety and responsible alcoholic beverage service requirements. ATTITUDE AND PROFESSIONAL DEMEANOR • Maintain a positive, calm, and professional demeanor throughout every shift, including during busy or stressful situations., • Lead by example through respectful communication, appropriate body language, and a solution-focused attitude., • Treat guests, coworkers, kitchen staff, vendors, and management with professionalism and respect., • Avoid arguing, gossiping, complaining, displaying frustration, or using negative or confrontational language in front of guests or employees., • Handle disagreements privately and professionally without disrupting restaurant operations., • Remain approachable and supportive while holding employees accountable to restaurant standards., • Accept coaching and feedback professionally and make the necessary improvements., • Keep personal matters from negatively affecting service, teamwork, or the workplace environment., • Help create a welcoming, respectful, and team-oriented atmosphere. Qualifications • Previous restaurant serving or leadership experience required., • At least one year of shift-lead or supervisory experience preferred., • Strong communication, organization, and problem-solving skills., • Ability to remain calm and professional during busy service periods., • Experience with Toast POS is preferred., • Must be available to work evenings, weekends, and holidays as scheduled., • Valid California Food Handler Card required., • RBS certification required when serving alcoholic beverages. To apply, please submit your résumé and current availability.