Technical support specialist jobs in Los Angeles, California - Page 5Create job alerts

Job Description ELIQUENT Life Sciences is the leading global consulting firm providing solutions to life science companies researching, developing, and manufacturing innovative products to serve patients and respond to public health challenges around the world. ELIQUENT is committed to serving clients’ needs with extensive expertise, unwavering integrity, and strategic insight in a manner that supports availability of safe, effective, and high-quality drugs, biologics, and medical devices. For more information, please visit our website at eliquent.com. We are seeking a highly skilled Calibration Specialist to join our consulting team. The Calibration Specialist will play a crucial role in calibrating instruments and setting up calibration processes for our clients in the pharmaceutical, biotechnology, and medical device industries. The ideal candidate will possess strong technical expertise, communication skills, and a thorough understanding of regulatory requirements. Key Responsibilities: • Perform calibrations following written calibration procedures., • Accurately complete calibration paperwork, including work orders and logbooks in accordance with existing company policies, procedures, Current Good Manufacturing Practices, health, and safety requirements., • Perform calibration activities on all types of instrumentation, which include: pressure gauges, controllers, recorders and switches, temperature recorders, switches, controllers and indicators, resistivity meters, recorders and controllers, timers, flow, speed and electrical devices, Gauge blocks, Go/No-Go gauges, calipers, Humidity probes., • Maintain calibration documentation that demonstrates each instrument’s NIST Traceability., • Maintain and troubleshoot facility standalone instrumentation and control systems., • Review and update calibration procedures based on field experience., • Identify opportunities for improving Calibration program., • Respond to customer requests and/or alarm conditions., • Assess instrument failures/breakdowns, systematically identify problems, and restore to operation., • Accurately document repair activities., • Responsible for calibration data entry and maintaining calibration database., • Responsible for maintaining calibration lab., • Responsible for sending instruments out to vendors as well a scheduling contractors to come on-site for scheduled and/or on demand calibrations., • Support and assist in the execution of validation activities, which include:, • Controlled storage: temperature distribution qualification., • Maintenance validation: autoclaves, depyrogenation tunnels, automated visual inspection equipment., • Equipment validations as required., • Support Quality Assurance investigations of instrument failures/breakdowns., • Perform any other tasks/duties as assigned by management. Requirements • BS in Engineering, Science or equivalent technical degree., • 2-5 years experience with calibration and metrology in a GMP environment., • BMRAM or other calibration software experience preferred., • Solid understanding of GMP regulations and industry standards., • Excellent communication and interpersonal skills., • Ability to work independently and collaboratively in a dynamic team environment., • Strong analytical and problem-solving skills with attention to detail., • Understand and translate requestor’s strategies into plans, and be able to drive the project to completion Physical Environment and Requirements • Physically able to wear cleanroom/protective gowning and equipment, including but not limited to gowning, goggles, face shields, respirators, and protective gloves. PPE and Respirators are essential for the health and safety of employees., • Employee must be able to occasionally lift and / or move up to 50 pounds., • Employee must be able to move various calibration equipment and tools., • Employee must be able to occasionally sit, kneel or stand for extended times., • Employee must be able to occasionally crawl, climb, bend or squat Benefits What We Offer: Competitive Compensation: Attractive salary and comprehensive benefits package for full-time and part-time employees, including health, dental, vision, and life insurance, a 401(k) plan with employer match, a generous paid time off policy, and additional perks. Compensation is commensurate with professional experience. Career Development: Opportunities for professional growth and advancement within a supportive and innovative environment. Work-Life Balance: Flexible work arrangements and a commitment to maintaining a healthy work-life balance. Eliquent Life Sciences is proud to be an Equal Opportunity Employer, committed to employee diversity.

Job Description We’re looking for a friendly, resourceful IT Help Desk Specialist with 2–3 years of hands-on experience supporting both Apple (70%) and Windows (30%) environments. The ideal candidate is someone who enjoys helping others, solving technical challenges, and keeping systems running smoothly in a fast-paced creative environment. Key Responsibilities • Provide responsive, professional IT support via email, M365 Teams chat, and phone, ensuring a positive experience for every employee., • Troubleshoot and resolve issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware, software, and network components., • Manage employee onboarding and offboarding, including device setup, account provisioning, and training on IT tools and best practices., • Maintain accurate inventory of laptops, peripherals, and ensure equipment is properly configured and up to date., • Create/update IT “How To Documentation”, • Escalate complex issues to senior IT staff or vendors as needed, ensuring smooth handoffs and clear communication., • Assist with departmental projects such as software rollouts, security initiatives, and process improvements., • Proactively identify and suggest ways to improve IT processes, workflows, and user experiences. What We’re Looking For • 2–3 years of IT support experience in a mixed Apple/Windows environment., • Strong working knowledge of Apple and Microsoft operating systems, mobile device management (MDM)platforms (e.g., JAMF, Intune), and common productivity tools., • Excellent communication skills, patience, and a customer-first mindset., • Ability to prioritize and manage multiple tasks with attention to detail and follow-through., • A proactive, team-oriented approach and genuine interest in helping people succeed with technology.

Job DescriptionBenefits: • Free food & snacks, • Free uniforms We are a dynamic and fast-growing solar energy company on a mission to help homeowners and businesses embrace clean, affordable, and sustainable energy. By offering customized solar solutions, we empower people to take control of their energy costs while contributing to a greener future. Position Overview As a Solar Solutions Field Specialist, youll play a key role in guiding customers through their solar journey. Youll work directly in the field, conducting consultations, educating homeowners on the benefits of solar, and presenting tailored solutions that fit their energy needs. This role combines customer engagement, problem-solving, and technical understanding. Responsibilities • Meet with homeowners to assess their property and energy requirements, • Provide clear explanations of solar solutions, cost savings, and long-term benefits, • Conduct site evaluations and gather data for system design teams, • Present customized solar proposals and support customers in making informed decisions, • Collaborate with sales, design, and installation teams to ensure smooth project delivery, • Maintain accurate records of customer interactions and follow-upsQualifications, • High School Diploma or GED (required); college degree preferred, • Strong interpersonal and communication skills, • Ability to explain technical concepts in simple, customer-friendly language, • Self-driven, organized, and detail-oriented, • Comfortable working both independently and with cross-functional teams, • Prior experience in sales, solar, or field services is a plus, but not requiredCompensation $50,000.00 $95,000.00 per year (base + commission/bonuses) Benefits • Flexible scheduling, • Free uniforms and field gear, • Free food & snacks during fieldwork days, • Paid training and continuous professional development, • Company-sponsored events and team gatherings, • Clear career growth opportunities within a rapidly expanding industry, • Be part of a mission-driven company that promotes renewable energyHow to Apply If youre motivated to make a difference in renewable energy and thrive in a customer-facing field role, apply today with your resume and contact information.

Job DescriptionJob Title: Field Technician (Photobooths) Location: Chatsworth (Los Angeles area) Department: Field Operations Compensation: $28/hour (Full-time, ~40 hrs/week) Schedule: Flexible schedule with weekend availability required About Us Join the team behind the nation’s most iconic photobooths. At Majestic Photobooth, we bring people together and amplify brands, venues, and events through unforgettable photo experiences. From high-end activations for global brands to our network of 150+ long-term venue placements, we’re pioneering the future of photobooths — blending technology, design, and nostalgia to create moments people never forget. As we scale to 1,000 placements nationwide, reliable, energized Field Technicians are essential to making every Majestic experience seamless, joyful, and undeniably…Majestic. The Role We’re hiring two Field Technicians in Chatsworth (LA), CA to support our booming event and venue footprint. As a Field Tech, you’ll be the hands-on pro who sets up photobooths at events, keeps equipment running smoothly, supports guests onsite, and represents our brand with professionalism and great energy. This is a people-facing, tech-forward role perfect for someone who enjoys problem-solving, customer interaction, and working behind the scenes at events across the city. You’ll report directly to the Director of Operations and collaborate closely with our Support, Design, and Event Operations teams. What You’ll OwnEvent Setup & Breakdown * Transport, load in, and assemble photobooths and branded panels * Ensure all equipment is installed securely, powered correctly, and configured to event specifications * Tear down, pack, and return equipment safely and efficiently post-event Technical Operation * Power on, test, and operate booth hardware (camera, computer, printer) * Navigate and operate booth software (photo capture, filters, brand assets) * Troubleshoot real-time issues like Wi-Fi drops, printer jams, and hardware errors Guest Interaction & Experience * Greet guests and guide them through the photobooth experience * Keep a casual, helpful presence on the floor to ensure everything runs smoothly * Create a fun and welcoming environment that reflects Majestic’s positive energy Equipment Maintenance & Upkeep * Perform pre-event checks to confirm everything is clean, functional, and ready to go * Track and restock booth essentials (paper, ink, cables, backup supplies) * Flag equipment that needs repairs or deeper support Brand Representation * Maintain a polished, on-brand booth presentation at every event * Interact with clients and guests in a courteous, knowledgeable, professional manner * Embody Majestic’s values and serve as an ambassador onsite Event Reporting & Feedback * Submit post-event reports on technical issues, supply usage, and guest feedback * Surface recurring issues or improvement areas to help optimize operations * Support the continuous improvement of our field systems and processes Other duties and special projects as assigned — we’re a fast-growing team, and ownership is part of the job. You Might Be a Great Fit If… * You’re comfortable solving problems on the fly and staying calm under pressure * You enjoy interacting with guests and helping create a fun event atmosphere * You’re reliable, punctual, and take pride in delivering great work from start to finish * You’re tech-savvy and comfortable troubleshooting gadgets, software, or Wi-Fi * You like staying organized and making sure every detail is set before guests arrive * You have a friendly, positive vibe — because smiles really are contagious * You’re physically able to lift and transport equipment (typically 40–50 lbs) * You have reliable transportation and are open to weekend or late-night events What We’re Looking For Qualifications * Experience in event operations, photography, AV tech, hospitality, or field service work * Strong troubleshooting ability and comfort with hardware/software tools * Excellent customer service skills * Strong communication and time-management abilities * Ability to work independently with confidence and professionalism * Comfortable lifting equipment (40–50 lbs) and being on your feet for long periods * Valid driver’s license and reliable transportation required Bonus skills (not required): * Experience with cameras or photo equipment * Familiarity with iPads, computers, and basic networking * Previous work in events, nightlife, or brand activations * A background in customer-facing or technical field roles Why Work at Majestic? We’re building the nation’s most iconic photobooth brand — and that takes a team that believes in: Better Every Day: improving step by step Find the Root: solving problems at the source Own It: taking responsibility and following through Smiles Are Contagious: bringing positive energy to every event Make It Majestic: going beyond “good” to deliver unforgettable experiences As a Field Tech, you’ll be part of the front-line team that makes the magic happen. You’ll get hands-on experience with our technology, support major brand events, and directly influence the customer experience. What we offer: * $28/hour * Opportunities for increased responsibility and future growth * Flexible scheduling * Paid training * Fun, high-energy work environments * Unlimited photobooth moments (and the best party stories) Growth Potential This role is an essential part of Field Operations and can evolve into paths such as: * Event Lead / Senior Field Tech * Field Operations Supervisor * Technical Support Specialist * Venue Operations Coordinator * Event Production Manager We value internal growth — if you bring ownership and initiative, we’ll help you build a future here. How We Work We believe in working with intention, positivity, and pride. Whether you’re troubleshooting a printer jam or helping a guest capture the perfect shot, you’re part of creating moments people treasure. If you love solving problems, making people smile, and bringing events to life, you’ll feel right at home at Majestic. Next Steps Ready to bring your technical skills, positive energy, and event know-how to a team that creates joy for a living? Click Apply to submit your resume. Optional but encouraged: Include a short 1–2 minute video introducing yourself and sharing: * Why this role excites you * A time you solved a tricky technical or event issue * What “Make It Majestic” means to you We love putting faces to names — and photobooths are kind of our thing. Powered by JazzHR 4GVMj7gfAd

Job DescriptionThis role is 100% RemoteEnablon Support SpecialistDomain expert on Environmental Sustainabality and Management, specialist on EnablonSupport Specialist with experience in ENABLON L2 & L3 incidents supportThe ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.Essentials:• Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain• Certified in Enablon [builder, shared function, IMS & Audit modules]• Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and• Safety/Incident Management Systems, Audit and Shared Functions.• Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability• Good analytical and problem-solving skills.• Good interpersonal, communication, and collaboration skills to work.Preferred:• Experience with implementing or supporting other Environment, Health & Safety (EHS)Software products.• Experience with EHSQ concepts and standards as it relates to the capital projects industry• Serve as the techno-functional operational support lead for Enablon implementations.• Interpret customer business needs and translate them into business functional requirementsand technical specifications.• Configure, modify, and customize Enablon implementations.• Implement application and operational requirements, using your deep knowledge of Enablonfunctionality.• Maintain and support Enablon modules – Risk Management, Metrics, Health andSafety/Incident Management, Audit and Shared Functions.• Provide L1 L2 and L3 operational support for Enablon support.• Administer, monitor, and troubleshoot operational issues with the Enablon solution.• Serve as the EHSQ subject-matter-expert and the primary point of contact for technicalquestions and issues resolution.Prepare technical documents on processes and client communication, including supportinstructions for addressing frequently occurring issues.Timely and Quality delivery of project deliverables in accordance with the project.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Administrative Assistant is responsible for providing day-to-day administrative support to the Program Coordinator. They manage the development of presentations, organization of historical documentation, and prepare reports. Additionally, the Administrative Assistant ensures a warm welcome to all guests and manages the office’s level of cleanliness, inventory, and operability. Essential Functions • Conserves the SSVF Coordinator and Program Manager time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications., • Collaborate with the Intake Specialist (Los Angeles) to prepare and present Santa Barbara/Ventura (SBV) enrollments., • Consolidate SBV DATA and submit monthly report to the Intake Specialist (Los Angeles)., • Track and collaborate with the Administrative Finance Specialist (Los Angeles) and Divisional Headquarters Finance with all Temporary Financial Assistant checks., • Track and collaborate with the Administrative Finance Specialist with Outstanding checks and Returned checks., • Input DATA in the Homeless Management Information System (HMIS) in Santa Barbara and Ventura. Generate “Program roster” reports., • Acquire access to Property Shark, TIN Check, U.S. Bank, and Shelby systems to assist case managers and the SSVF Coordinator, • Maintains the SSVF Coordinator’s company credit card by filing and submitting program charges made to LYFT, INSTACART, Amazon and other required program supportive services., • Assists in the development of presentations using PowerPoint and Excel., • Conduct program presentation for the Supportive Services for Veteran Families (SSVF) and Homeless Veteran Reintegration Program (HVRP) to community providers, Shelters, and GPD programs., • Gain knowledge of veteran programs within The Salvation Army and maximize the ability to collaborate with the programs to provide temporary housing for veterans., • Collaborate with the Administrative Assistant in Los Angeles to ensure all policies & procedures are consistent across all counties., • Conduct sites visits between Ventura and Santa Barbara offices. Establish a schedule for covering both sites., • Maintains staff confidence and protects operations by keeping information confidential., • Completes administrative duties as needed including tracking required annual training, new employee employment verifications, new employee orientation, office equipment, program supplies, and other administrative tracking reports., • Prepares bi-weekly reports of any outstanding program training or employee training to the Director., • Secures information by completing database backups., • Prepare and complete Time & Activity sheets for all employees in Santa Barbara and Ventura sites., • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies., • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventory; evaluating new equipment and techniques., • Welcomes guests and customers by greeting them, in person or on the telephone, answering or directing inquiries., • Maintains professional and technical knowledge by attending educational workshops; and reviewing professional publications., • Maintain a level of professional and technical knowledge of the SSVF Program and understand the complexity of authorized expenditures. Must be able to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 pounds. Minimum Qualifications • Some college or post-secondary education required. College degree preferred., • Minimum 2-year experience as an administrative assistant., • Computer literate., • Must possess a valid California Driver’s License., • A criminal background check is required with certification for Protect the Mission policies and procedures., • Excellent written and verbal skills., • Microsoft Office Skills (Word, Excel, PowerPoint)., • Travel logistics and scheduling., • Strong organizational and project management skills., • Ability to manage multiple priorities simultaneously while paying critical attention to detail., • Thrive in a team-oriented environment., • Capable of meeting deadlines.

Job DescriptionCourtroom Presentation SpecialistEmployment Type: Full-Time, Mid-LevelDepartment: Legal As a Courtroom Presentation Specialist, for CGS, you will be responsible for providing litigation support services to clients. The ideal candidate must be familiar with courtroom presentation packages such as Trail Director and Sanction. You will work with the trial team, including expert witnesses, to develop plans for trial or hearings using a courtroom presentation system. CGS is looking for a candidate who is ready to be part of a dynamic team and work effectively as a team member in an extremely pressured environment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Develops simple graphic images/exhibits using standard off-the-shelf software packages.- Advises attorneys on the effectiveness of certain exhibits or sequences of exhibits.- Responsible for the smooth operation of the presentation system in the courtroom.- Synchronizes clips with written transcripts.- Coordinates internal firm efforts to conduct trials remotely/virtually. Qualifications:- Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.- Must be a US Citizen and able to obtain a Public Trust clearance.- Extensive trial experience required.- Must have excellent oral communication skills.- Must be able to travel to support out-of-town trial needs. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We're looking for an experienced IT Support Specialist to provide our team with top-notch assistance! You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Compensation: $65,000 - $70,000 yearly Responsibilities: • Provide technical support to staff, • Maintain and troubleshoot company networking and laptop issues, • Maintain company Oracle portal application and database, • Assist in data conversions and migrations, • Provide new employees with user accounts, company email, and security access, • Maintain technological equipment, including printers, phones, copiers, etc., • Other duties as assignedQualifications:, • Bachelor's degree in Information Technology, Computer Science, or equivalent work experience, • Proven experience in Oracle portal/database management and help desk support, • Solid knowledge of IT systems and applications, • Familiar with SQL language, • Ability to work independently, • Strong communication skills, organizational skills, and time management skills, • Excellent problem-solving and analytical abilities, • Self-motivated and proactive, • Prior experience in the commercial lending industry is a plusAbout Company Grand Pacific Financing Corp. is an established, well-capitalized direct lender nationwide. Our parent company is a publicly traded company with a presence in major Southeast Asian cities. Our lending philosophy is flexible and creative. We offer a competitive salary with an excellent benefits package: • Medical, Dental, and Vision Insurance, • 401(k) with Employer Match, • Paid Holidays, • Paid Vacation, • Paid Sick Days, • Life Insurance

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Veteran Housing and Benefits Specialist 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision of the Program Manager provide housing placement, support and case management services for eligible homeless veteran families through outreach, assessment and engagement of potential members. Assist veterans and their families in finding and accessing requested community linkages and resources through the application of intensive case management services based on housing first and psychosocial rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Interface with government, community and private agencies to obtain rental subsidies, subsidized loans or other available resources for transitional and permanent housing for veterans and their families., • Assist and coach members in all steps of completing the application process., • Provide follow-up during the application process, and act as a housing counselor and advocate for members to help obtain and keep housing, health care benefits, entitlements, etc., • Conducts individual and community-based presentations regarding MHA’s housing programs and work with landlords and property management companies to generate housing opportunities through advocacy, information and education, • Through the use of Motivational Interviewing and Harm Reduction practices, provide and/or arrange for necessary services for members moving into new housing., • Provide or arrange for regular home visits, in-home case management support and community-based referrals to assist members in staying successfully housed., • When necessary, act as a liaison with the landlord, other service providers or other tenants to clarify expectations and resolve issues and problems., • Represent MHALA at community housing provider meetings, HUD-VASH and LAHSA meetings and other similar events. Work to stay current with technical and administrative changes in various housing programs and their requirements., • Networks with other veteran and mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing and support services., • Attend and participate in staff meetings and other aspects of the day-to-day operations and community life of the agency., • Work cooperatively with other staff to assure the smooth and seamless delivery of supportive services to the agency and the veterans and their families it serves., • Assist and support program documentation standards of staff in accordance with MHALA, county contracted provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation to ensure all required data collection documents (as applicable to your program (HMIS) are submitted on or before due date., • Collaborate with member to establish a working budget for sustainability of housing including all expenses and income sources of the household., • Mediates and advocates on behalf of the member to help him/her obtain and keep housing., • High School diploma or GED plus two year of providing psychiatric rehabilitation services to a disabled population/low income and/or homeless population, preferred., • Veterans encouraged to apply., • Bachelor’s degree in Social Work or related field preferred., • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment., • Knowledge of health care, social service resource systems and self-help intervention strategies., • Crisis intervention and conflict resolution skills including use of motivational interviewing, harm reduction approach, and trauma-informed care., • Strong oral/written communication and listening skills., • Must be team-oriented, self-directed, have good listening and communication skills, the ability to empathize and relate positively to a wide variety of people and dedicated to fulfilling the demands of the position., • Experience working in diverse settings with people across all socio-economic spectrums., • Proficient typing and computer skills, including Microsoft Office Suite (Outlook, Word and Excel)., • Must function well in a team-oriented approach to member services., • Highly organized, detail oriented, and able to effectively manage multiple assignments through accuracy and thoroughness., • Flexible work schedule to include some evenings or weekends when necessary., • TB clearance and re-testing every year are conditions of employment, • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment, • Employment verification directly from three (3) past employers within the most recent 7-year periodRequirements:

Job Description Position Summary: The Graphics/Signs Production Specialist is responsible for representing Chafeh Graphics in a positive and professional manner while maintaining efficiency with minimal supervision. This position requires a variety of technical, management, and support services. Individual must be able to problem solve where needed and candidates are required to have background in graphic design set-up, production operations and digital printing. Previous experience working with DTG, Screen printing, Heat Press, digital media and B2B is a plus. This position is an hourly, non-exempt position. Responsibilities: • Facilitates and monitors printing and production services from start to completion., • Operates digital printers and finishing equipment., • Reviews print requests., • Organizes and implements a production work schedule for processing requests., • Monitors all printing systems to ensure appropriate and safe procedures are implemented., • Develops database and maintains job log for assigned projects., • Inspects and verifies completed projects to meet quality standards., • Schedule to ensure the timely completion and availability of projects., • Work with vendors and suppliers during the project production process., • Meet deadlines with a limited turnaround time., • Complete surveys on projects and report back to CEO with status and suggestions., • Work within project guidelines and/or budgets., • Good phone and email skills, proper manners, pleasant personality, being customer-service centric., • Installation Experience Indoor and Outdoor signage with minimal supervision (Required), • Design Experience (Preferred), • Complete understanding of printing methods and preparing files for print., • High proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and Microsoft Office., • Understanding of HTML/CSS and preparing HTML for email. HTML5 an added bonus., • Working knowledge and experience using Word Press and/or audio and visual software a plus., • Some knowledge of color is (Required) Salary: DOE Experience: Graphic Design: 2 years (preferred), Web Design (optional) Education: Associate (Required) Location: Hawthorne, Ca License: Driver License (Required) Work authorization: United States (Required) Job Type: Full-time Pay: $13.50 - $18.00 per hour COVID-19 considerations: To keep our employees safe, we supply masks, gloves, and hand sanitizer. We require each customer to maintain a 6 feet distance and wear face masks at all times. Company DescriptionWe here at Chafeh Graphics Signs & Printing offer the highest quality of customer service for all your printing and graphic design needs. We have been in business since 1988 and have over 100,000 & Counting satisfied customers. We treat our clients with respect and dignity. We also pay very close attention to detail and the personal needs of each individual client, treating you as people instead of “Money.”We here at Chafeh Graphics Signs & Printing offer the highest quality of customer service for all your printing and graphic design needs. We have been in business since 1988 and have over 100,000 & Counting satisfied customers. We treat our clients with respect and dignity. We also pay very close attention to detail and the personal needs of each individual client, treating you as people instead of “Money.”

Job DescriptionSolutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The Contracting Closeout Specialist will be responsible for the preparation, negotiation, acceptance, and management of government contracts and subcontracts. This role ensures proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. The specialist will analyze estimates, review contractual documents, advise management, and recommend policy changes to enhance organizational procedures. Additionally, the specialist will support the Government Contracting Officers and contract specialists in various contracting actions, including requests for proposals, technical evaluations, contract negotiation, contract administration, and contract execution. Essential Job Function • Conducts the preparation, negotiation, acceptance, and management of government contracts and subcontracts to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications., • Analyze estimates of material, equipment and production costs, performance requirements, and delivery schedules to ensure accuracy and completeness., • Duties also include reviewing contractual documents to ensure adherence to company policy, government specifications and requirements, and conformance to master agreements., • Advises management of contractual rights and obligations and provides interpretation of terms and conditions., • Recommends changes to policies and establishes procedures that affect immediate organization., • Interprets and administers policies, processes, and procedures that may affect sections and subordinate work units., • BA/BS in related field, • 5 years of experience with government contracts, acquisition, fulfillment, policy, costs, and procedures, • Expert in performing final Contract closeouts of assigned contracts, i.e. ensuring delivery/inspection/acceptance of contractual end items and ensures all administrative/reporting actions have been resolved before recommending closeout, • TS with SCI eligibility Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.STI-TEC is an equal opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1+918.583.9900. • This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.

Job Description Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives. Good Shepherd Center for Homeless Women and Children is seeking a hands-on, Full Time Facilities Specialist to manage three (3) shelters to include performing plumbing, electrical, troubleshooting, preventive maintenance and construction projects. • Maintenance of all mechanical systems including plumbing, electrical, heating and air conditioning functions, • Manage the upkeep of equipment and supplies to meet health and safety standards, • Inspect buildings’ structures to determine the need for repairs or renovation., • Collaborating with building owners and upper management on budgeting for facilities needs, • Ensuring proper security measures for the workplace, including collaborating with security system vendors., • Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments, • Installs, maintains, and repairs machinery, equipment, physical structures, pipe and electrical systems in shelters, • Assembles and maintains plumbing systems, and repairs and replaces gauges, valves, faucets, washers, and related equipment., • Inspects and tests all machinery and equipment for proper functioning on a regular basis., • Dismantles defective machinery and equipment to inspect, determine the reason for equipment failure, making adjustments and/or installs new or ordered parts., • Cleans and lubricates shafts, bearings, gears, and other parts of machinery to keep them in top operating order., • Light construction, painting, and similar maintenance activities as needed., • Repairs and maintains physical structure of establishment, inside and outside., • Assists safety coordinator in identifying any unsafe building conditions and suggests effective remedies., • Responsible for working with tools, ladders, and maintenance supplies., • High School Diploma with two years of college or technical school, • Proven experience as a facilities specialist or relevant position., • Must possess comprehensive knowledge of electrical and plumbing maintenance., • Maintenance Certification a plus but not required., • Able to lift at least 50 lbs., • Able to Occasionally kneel, crouch, crawl and climb, • Valid CA Driver’s License, Clean Driving Record and Proof of Insurance, • Good management and leadership skills, • Excellent communication skills., • Medical, Dental & Vision, • Life Insurance, • Retirement Plan to include 401a/employer contribution only and 403(b), • Flexible Spending Account, • Health Care Spending Account Reimbursement accounts (HAS), • Vacation days – 15 days per year, • Sick time – 10 days per year, • Short and Long Term Disability, • 13 holidays per year for regular f/t & p/t employees, • Public Service Loan Forgiveness, • Cell Phones for those working in Shelters or with Clients outside of the office, • Employee Recognition - Annual Staff Appreciation Day Event, • Free Parking

Job DescriptionSolutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The Contracting Specialist will be responsible for the preparation, negotiation, acceptance, and management of government contracts and subcontracts. This role ensures proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. The specialist will analyze estimates, review contractual documents, advise management, and recommend policy changes to enhance organizational procedures. Additionally, the specialist will support the Government Contracting Officers and contract specialists in various contracting actions, including requests for proposals, technical evaluations, contract negotiation, contract administration, and contract execution. Essential Job Function • Conducts the preparation, negotiation, acceptance, and management of government contracts and subcontracts to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications., • Analyze estimates of material, equipment and production costs, performance requirements, and delivery schedules to ensure accuracy and completeness., • Duties also include reviewing contractual documents to ensure adherence to company policy, government specifications and requirements, and conformance to master agreements., • Advises management of contractual rights and obligations and provides interpretation of terms and conditions., • Recommends changes to policies and establishes procedures that affect immediate organization., • BA/BS in related field, • MS/MA 8 years of experience, • Or PhD/JD with 2 years of experience Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1+918.583.9900. *This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.

Job Description A top -Tiered AMLaw 100 Firm is searching for a Billing Specialist with at least 4yrs of experience. The Billing Specialist is responsible for performing routine and advanced billing functions, including but not limited to review and maintenance of client bills, compliance with client billing requirements, and electronic billing. As well, they would be responsible for resolving billing related issues from internal and external clients. The Billing Specialist coordinates with Accounting and/or other departments to resolve billing process questions/issues. Some Responsibilities • Review and maintenance of client bills:, • Auditing client bills, including reviewing time and expenses for rate compliance, narrative corrections, transfers and other billing issues, as well as finalizing invoices., • Compliance with client billing requirements:, • Familiar with any special billing requirements of assigned clients., • Electronic Billing:, • Preparing invoice file(s) sent to the client; reviewing the file in eBilling Hub to verify accuracy and compliance with the client's billing guidelines and resolution of e-billing issues., • Ensure that all e-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed., • Technical and logistical tasks with internal staff, vendor staff, and client's designated personnel when clients transition to electronic billing., • Work collaboratively with supervisor to support client e-billing systems, including user and security administration, entering budgets, status reports, and matter profiles in various sub-systems., • Perform ad hoc analyses of complex client accounts in regard to collections, rates, and reduced and rejected invoices., • Act as a liaison between billing attorneys and billing secretaries, attorneys, and/or organization (customers) and the billing staff. Qualifications • Software systems, particularly:, • Elite 3E, • eBilling Hub, • MS Office Suite (Word, Excel, Outlook, PowerPoint), • Collaborati, Serengeti, DataCert (ShareDoc), CounselLink., • Bachelor's degree in Business, Finance, Accounting, or equivalent, preferred., • Minimum of Four(4) years' billing/eBilling experience in a law firm environment., • Experienced with Elite 3E and eBilling; eBilling HUB preferred., • Must have an exemplary customer service mindset, be highly motivated, and enjoy a team-oriented atmosphere., • An ownership mentality, a commitment to proactive communication and exceptional follow- through skills are essential for success in this position., • Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, SUMIF and similar functionality).

Job DescriptionAbout the Role We are seeking a Tax Credit Specialist with expertise in Research & Development (R&D) tax credits to join our growing team. In this role, you will take ownership of performing and completing credit studies, preparing documentation, and delivering final client work products with limited supervision. You will work closely with audit and tax leaders, directly support client engagements, and participate in strategic tax planning initiatives. Key Responsibilities • Perform and complete credit studies (including R&D credits) with supporting documentation and client deliverables., • Demonstrate advanced technical skills and proficiency in advising clients on federal and state tax credits., • Ensure client service assignments are completed within budget and deadlines., • Delegate, supervise, and review tax research projects for accuracy and efficiency., • Actively participate in client meetings and planning discussions., • 2+ years of public accounting experience, with progressive involvement in federal and state R&D tax credits., • Minimum 1 year of supervisory experience (mentoring or directing tax staff)., • CPA license (active or in process)., • Commitment to professional development with at least 40 hours of continuing education annually., • Competitive base salary + performance bonus., • Overtime at time-and-a-half for staff and seniors., • Comprehensive benefits package (medical, dental, vision, retirement)., • Exposure to diverse clients across industries (public and private)., • Strong emphasis on career growth and mentorship., • Recognized as one of the Best Places to Work with a supportive and entrepreneurial culture.

Job Description Alcala Consulting is a long-established IT support and cybersecurity firm serving clients across Southern California. We’re looking for a Level 1 Technology Support Specialist who enjoys helping people, takes ownership of their work, follows proven processes, and wants to build a long-term home with a stable, growing MSP. If you like solving problems, talking to clients, keeping systems running smoothly, and being part of a team that values professionalism, reliability, and clear communication, you’ll fit right in. This role is ideal for someone who wants a steady career in IT support—not someone looking to “use this job as a launchpad into DevOps or cybersecurity within a year.” We invest in people who want to grow inside the MSP world and provide long-term value to our clients. What You’ll Do You’ll be responsible for keeping our clients productive by supporting their desktops, laptops, mobile devices, and small office systems across Windows, macOS, and occasional Linux environments. You will: • Answer and document support requests through our ticketing system, • Troubleshoot Level 1 issues across Windows, macOS, and Linux, • Close 10 to 15 tickets per day, • Provide friendly, clear communication to clients of all technical backgrounds, • Set up, configure, and maintain workstations, printers, and peripherals, • Perform updates, upgrades, and basic system maintenance, • Assist with onboarding and offboarding tasks, • Follow step-by-step procedures and escalate when needed, • Participate in an on-call rotation, • Travel to client sites when necessary (mileage reimbursed), • Keep accurate notes, documentation, and inventory records You’ll work closely with our senior technicians and have clear processes to follow, so you’re never guessing or alone. What We’re Looking For We hire based on three things: attitude, communication, and follow-through. Technical skills can be trained. Work ethic cannot. The right person: • Is personable, patient, and communicates clearly, • Completes tasks fully—no excuses, no loose ends, • Manages their time well and keeps clients informed, • Stays calm under pressure and handles difficult situations professionally, • Follows established procedures and respects escalation paths, • Learns steadily without needing to chase cloud, DevOps, or security specialties, • Wants a stable, long-term role in technical support, • Enjoys troubleshooting and helping people If you are the type of person who takes pride in doing things correctly and consistently, this is your environment. Who This Role Is NOT For This is where we repel the bad fits on purpose. Do not apply if: • You’re looking for a springboard into DevOps, cloud engineering, or cybersecurity analyst roles, • You need constant novelty or dislike structure, • You prefer working alone without client interaction, • You struggle with documentation or staying organized, • You want to rewrite processes instead of follow them, • You’re uncomfortable with on-call rotations, • You’re not planning to stay at least 2–3 years We invest heavily in training, so we only hire people who want to grow with us. Why Join Alcala Consulting • Stable, established MSP with a 27-year track record, • Supportive team environment—not cutthroat, not chaotic, • Training and growth within the MSP skill set, • Exposure to a variety of industries and real-world systems, • A place where reliability and professionalism are valued, • Clear processes, clear expectations, and no drama Our best people stay because they enjoy the work, the clients, the team, and the culture. If that sounds like you, we’d like to meet you. Requirements Skills and ExperienceRequired • 1–3 years of technical support experience, • Experience supporting Windows and macOS (Linux basics a plus), • Working knowledge of Microsoft 365 and basic administration, • Understanding of networking fundamentals (DNS, DHCP, IP addressing), • Ability to diagnose common hardware and software issues, • Strong customer service skills, • Clear written and verbal communication, • Ability to lift up to 60 lbs and travel to client sites, • Valid driver’s license and reliable transportation, • CompTIA A+, Network+, or equivalent, • Experience using a helpdesk/ticketing system, • Comfort with Active Directory user management, • Exposure to supporting printers, scanners, and office hardware Benefits Paid time off, 401K match, paid group medical, dental, vision, and life insurance.

Job DescriptionAuto Parts Technical Support Location: Santa Fe Springs, CA Company: Top Street Performance Employment Type: Full-time Compensation: Pay dependent upon experience Benefits: Medical, Dental, Vision, 401(k), 401(k) Match About the Role Since 2005, Top Street Performance (TSP) has been a trusted name in the classic car and performance parts industry. We specialize in providing high-quality components for automotive enthusiasts and builders around the world. We are looking for a passionate and technically skilled Auto Parts Technical Support Specialist. The ideal candidate will have hands-on experience with popular engine platforms and related components, combined with excellent communication and customer service skills. Responsibilities * Provide technical support for automotive customers and dealers. * Troubleshoot issues and provide solutions related to engine and component installations. * Assist customers with product selection, setup, and compatibility questions. * Maintain accurate documentation and communicate effectively via phone and email. * Work collaboratively with the sales and engineering teams to ensure customer satisfaction. Required Knowledge & Skills * Working knowledge of the following engine platforms: * SBC (Small Block Chevy) * BBC (Big Block Chevy) * SBF (Small Block Ford) * BBF (Big Block Ford) * LS, LT, Coyote, and Godzilla engines * Understanding of: * LS/LT wiring harnesses * Distributors and ignition systems (including coil-on-plug) * Rocker arms, camshafts, and water pumps * Alternators, A/C systems, and power steering systems * Strong customer service and professional phone etiquette. * Proficiency in Microsoft Excel, Word, Outlook, and Adobe PDF. * Multi-lingual ability is a plus. Benefits * Competitive pay based on experience * Comprehensive health, dental, and vision insurance * 401(k) with company match * Opportunities for professional growth and advancement ?? To Apply: Please email your resume to

Job Description Divergent is a technology company that has architected, invented, built, and commercialized an end-to-end factory system called the Divergent Adaptive Production System (DAPS) that comprehensively uses machine learning to optimally engineer, additively manufacture, and flexibly assemble complex integrated vehicle structures and subsystems. Products created using DAPS are superior in performance, lower in cost, rapidly customizable to meet mission and customer-specific requirements, faster to market, and scalable on demand to high volume production. Divergent is a qualified Tier 1 supplier to global automotive OEMs, and Divergent is now expanding to support mission critical needs in the Aerospace and Defense sector. Join us to be a part of this transformative journey, where your impact will shape the future of technology and production. Purpose We are seeking a Help Desk Technician to deliver fast, effective technical support across our computer systems. In this role, you will troubleshoot basic technical issues, respond to user inquiries, and provide clear, practical guidance to resolve problems. The ideal candidate brings solid technical knowledge, strong communication skills, and the ability to translate complex issues into simple solutions. Patience, professionalism, and a customer-first mindset are essential. Your work will create value for users and help maintain the company's reputation for reliable, high-quality support. The Role • Serve as the first point of contact for customers seeking technical assistance., • Perform local and remote troubleshooting using diagnostic tools and targeted questions., • Respond to help desk tickets and provide timely, effective resolutions., • Guide customers through step-by-step problem-solving processes., • Escalate unresolved issues to the appropriate support team., • Complete assigned tasks and projects during downtime., • Document issues, actions taken, and resolutions in the ticketing system., • Follow up with customers and update status information as needed., • Relay customer feedback or suggestions to the appropriate internal teams., • Identify and recommend improvements to support procedures., • Manage user accounts across multiple systems, including Active Directory, Atlassian Cloud, Office 365, and others as assigned., • Procure IT equipment and provision devices according to user requirements., • Record new assets and update changes within the asset management system.Basic Qualifications, • Must be legally authorized to access information and technology subject to U.S. export controls., • Strong understanding of computer systems, mobile devices, and other technology products., • Ability to diagnose and resolve basic technical issues efficiently., • Excellent verbal and written communication skills., • Experience with Jira preferred., • Experience with Office 365 preferred., • Customer-focused with a positive and professional attitude., • Proactive problem solver, willing to take initiative to find solutions., • Educational or professional background may include a BS/BA degree, technical certifications, completion of a technical program, or relevant work experience.Work Environment, • Specialist 02: $27.00 - $37.00, • Specialist 03: $31.00 - $42.00 Pay Range$27—$42 USD What We Offer: • Holistic Compensation Package: Enjoy a world-class compensation package that includes a competitive salary, equity plan, and discretionary results-based incentive bonus opportunities, ensuring you're truly valued for your contributions., • Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year-end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time., • Comprehensive Health and Wellness: Prioritize your well-being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company-sponsored life insurance and short and long-term disability coverage for peace of mind., • Investment in Growth: We're committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance., • Collaborative and High-Performing Environment: Join our collaborative, dynamic, and high-performing team within a fast-paced, mission-driven company. Together, we're disrupting the traditional manufacturing industry, fostering innovation, and integrating people and technology to reduce our footprint. Equal Employment Opportunity Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. EEO Poster In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. E-Verify: Right to Work Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records. No agencies, no solicitations, and no calls please.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an IT Operations Field Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Collaborate with operational leadership and other partners to assess and deliver on functional needs of the business in relation to hardware and software standards., • Monitor, provide assistance with and achieve resolution to all issues, service tickets and projects in given area. Enter, monitor and complete all entries in the Support Desk tracking system, which includes stating the issue(s), listing all troubleshooting steps, providing a resolution and marking the records as complete., • Communicate frequently with business leadership to have understanding of ongoing and future projects to ensure that the IT team is prepared to assist when needed., • Visit sites (not frequently required for after- hours support) and offices to check in with the managers and all other users to find new and resolve active issues., • Assist with installation, relocation, configuration, troubleshooting and ongoing usability of phones, desktop computers, peripheral equipment and software., • Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further develop understanding of systems, applications and workflows., • Maintain a strong working knowledge of all the equipment and systems supported by the IS Service Desk by keeping current with all documentation and by participating in continuing education programs., • Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established. Identify and work with IS Admins support staff to rectify any noted deficiencies., • Assist in maintaining oversight of all IS inventory stock; including ordering, receiving, tracking, and deployment., • Perform preventative maintenance on equipment, maintain acceptable cable management practices and clean work area/computer rooms., • Evaluate existing systems and/or user/business needs to analyze, design, recommend and implement system updates and/or changes., • Monitor and maintain computer rooms, while keeping a working knowledge of the configuration and purpose of the equipment in each room., • Collaborate with vendors (Network, Voice Team, etc.) to escalate issues and create service tickets in their external ticketing system. Communicate and deliver resolution to end users., • Configure, monitor and support internal and external networks., • Provide end user support with application functionality and escalate issues as needed., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask, • Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience., • Demonstrate strong operational and analytical abilities, with superior communication and interpersonal skills. Ability to communicate effectively in person and in writing with all employees, customers and vendors (ability to communicate in a non-technical manner if needed)., • Possess and utilizes excellent customer service skills, • In-depth knowledge of PC, printer, file servers, print servers and network operations., • Knowledge of network cabling, switches/hubs, routers, firewalls, network diagnostic tools, network operating systems and TCP/IP protocol is essential., • Strong knowledge of Microsoft Windows operating systems, personal computer software set up and installation, and PC connectivity., • High level of proficiency and demonstrated effectiveness in problem determination and resolution., • Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and willingness to work additional hours beyond your regular shift as the need arises., • Working knowledge of Microsoft Office Products, encryption software and other PC based software applications, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact * Join the fastest growing team where experience meets cutting-edge solutions * Build and cultivate strong customer relationships, driving business growth within the region. * Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives. * Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement. * Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers. * Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions. * Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients. * Travel domestically as needed to meet with customers and attend key business events. Qualifications Your Experience * 3+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry. * Extensive platform selling experience in complex sales with multiple buying centers. * Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred. * Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations * Expertise in applying complex solution sales methodologies to drive results. * Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy. * Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams. * Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred * Willingness to travel domestically as necessary to meet business needs. Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800 - $292600/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Job Description We are seeking a hands-on IT Specialist who is hungry to grow, problem-solve, and take ownership of our firm’s technical infrastructure. This individual will manage day-to-day IT operations, support attorneys and staff, ensure data security and compliance, and help implement systems that improve productivity and collaboration. This is an ideal opportunity for someone who is tech-savvy, proactive, and eager to build their career in a dynamic professional environment. Responsibilities include, but are not limited to: • Provide daily IT support to attorneys and staff across hardware, software, and connectivity issues., • Maintain and troubleshoot servers, workstations, printers, and networking systems., • Manage user access setup for new hires, including account creation, permissions, and system onboarding., • Oversee device provisioning, configuration, and deployment for new and existing team members., • Maintain detailed IT inventory records for laptops, peripherals, software licenses, and related equipment., • Administer firm-wide systems such as Microsoft 365, document management systems, and practice management tools., • Ensure data integrity, confidentiality, and compliance with applicable legal standards., • Coordinate with outside vendors and service providers for specialized IT support., • Implement and manage system backups, updates, and cybersecurity protocols., • Support employee onboarding and offboarding processes from a technology standpoint. Requirements We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including: • 401(k) with Employer Match – Plan for your future with confidence and company support., • Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy., • Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events., • Paid Parking – Convenient and covered, so you can focus on your day., • Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters., • Employee Referral Program – Earn rewards for introducing talented individuals to our team., • Employee Assistance Program (EAP) – Confidential resources for personal and professional support., • Employee Discount Program – Access to exclusive savings on a variety of products and services.

Job Description Job Title: IT Support Specialist Position Type: Full-Time / Contract / On-site Location: Los Angeles, CA Salary Range: $30-40/hour Job Description: We are seeking a hands-on and experienced IT Support Specialist to join our global IT operations team on a full-time contract, on-site basis. In this role, you will support end-user technology and infrastructure across warehouse and logistics functions. You’ll work closely with warehouse staff and cross-functional teams to ensure technology is up and running smoothly, particularly during onboarding and key operational periods. This position offers the opportunity to contribute to the fast-paced environment of a globally expanding business, with a strong focus on real-time problem-solving and high-impact IT service delivery. Responsibilities: Technical Support & Operations * Provide Level 1/2 support for laptops, desktops, Zebra printers, mobile devices, and other hardware * Troubleshoot workstation, software, and logistics system issues * Support associates in day-to-day operations and use of warehouse tools * Document IT support procedures and contribute to knowledge base * Participate in scheduled support rotations as needed Infrastructure & Network Support * Assist in maintaining secure, reliable local network infrastructure (LAN, Wi-Fi, VPN) * Perform basic configuration and troubleshooting of switches, routers, and wireless access points * Coordinate with other IT teams for system escalations and infrastructure needs Security & Maintenance * Ensure compliance with IT security and operational protocols * Support device updates, system patching, and access control policies * Conduct regular equipment checks and assist with inventory tracking Requirements: * Bachelor’s in Computer Science or related field; Master’s a plus. * 4+ years in IT support/infrastructure roles in enterprise or logistics settings. * Solid knowledge of ITIL processes (Incident, Change, Problem, and Service Level Management). * Hands-on experience with Agile/Scrum methodologies. * Mandarin proficiency required, as support tickets and end users are mandarin speakers. About Us: Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions. IntelliPro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also ensure that all applicants have access to accommodations throughout the hiring process. Learn more at Compensation: The compensation offered will depend on various factors, including location, experience, education, and job-related skills. This role includes a competitive base salary, bonus, equity, and a comprehensive benefits package, subject to eligibility. Powered by JazzHR 2vzVon1G1l

Job Description Position: Program: Department: Reports to: Category: FLSA Status: HIS Helpdesk Support Specialist Health Information Systems Information Technology HIS Operations Supervisor Temporary Non-Exempt JOB SUMMARY: Under the direction of the HIS Operations Supervisor, the HIS Helpdesk Support Specialist provides helpdesk support to Health Services end-users, including clinical staff, physicians, faculty, administrative, and other staff. This position provides basic levels of technical support on core and ancillary clinical/pharmaceutical applications/hardware. Systems include, but are not limited to, the electronic medical record, practice management, pharmacy management, and population health management applications. ESSENTIAL FUNCTIONS Technical Support & Issue Resolution • Serve as the primary point of contact for Health Information Systems (HIS) technical support, triaging, prioritizing, and resolving user issues via phone, email, and helpdesk systems to minimize disruption to clinical operations, • Independently analyze and resolve complex helpdesk issues using advanced troubleshooting and institutional knowledge, • Use remote access tools to diagnose and resolve workstation-level issues, maintaining discretion when accessing sensitive systems and data, • Support administration and optimization of HIS platforms including Veradigm EHR, Veradigm Practice Management, and PioneerRx by identifying inefficiencies, recommending improvements, and implementing configuration changes under supervision, • Collaborate with Center-IT teams to resolve hardware and software issues in accordance with IT standards and security protocols, • Manage assigned tasks, programs, and projects independently, providing progress updates, identifying risks, and recommending solutions, • Contribute to HIS project planning and execution by supporting timelines, resource coordination, and stakeholder communication, • Engage in ongoing learning and development, completing required training and seeking opportunities to enhance technical and analytical skills, • Perform additional duties as assigned, demonstrating flexibility, initiative, and a commitment to organizational excellence QUALIFICATIONS • High school diploma or general education degree (GED) required, bachelor’s degree or equivalent experience preferred, • Minimum 1 year of previous IT/IS helpdesk operations preferred, • Working knowledge of HIV/AIDS care, FQHCs, PCMH, 340(b), and Pharmacy operations preferred, • Strong analytical, communication, organizational, and interpersonal skills with a high level of attention to detail, • Experience managing Veradigm PM, EHR, and Population Health Management systems (Veradigm preferred), • Experience with pharmacy management systems (PioneerRx preferred), • Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual orientations, and gender identities in a multicultural environment, • Understanding of healthcare environments as well as medical and pharmacy management workflows and terminology, • Strong computer and office systems troubleshooting skills, with the ability to teach and train, • Ability to work independently with sound and informed judgment while being task-oriented and adaptable The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center’s clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact .

Job DescriptionDo you thrive in fast-paced environments and enjoy keeping financial operations on track? We're looking for a skilled Accounts Receivable Specialist who brings precision, persistence, and advanced technical expertise to support our growing manufacturing business in am onsite role. Key Responsibilities: • Manage the full AR cycle, including invoicing, cash applications, and collections • Monitor aging reports and proactively follow up on outstanding balances, • Reconcile customer accounts and resolve billing discrepancies, • Partner with sales, customer service, and finance teams to ensure accurate and timely billing, • Support month-end close and audit preparation, • Maintain compliance with internal controls and financial policies, • Contribute to process improvements that enhance cash flow and customer experience Qualifications: • 3+ years of AR experience, ideally in a manufacturing or distribution setting • Advanced proficiency in Excel (pivot tables, VLOOKUP, data analysis), • Strong experience with ERP systems (SAP, Oracle, NetSuite, or similar), • Excellent communication, follow-through, and negotiation skills, • Ability to work independently and collaboratively in a hybrid environment What We Offer: • Competitive compensation • Comprehensive health benefits including medical, dental, and vision coverage, • 401(k) with company match, • Paid time off and holidays, • Professional development and growth opportunities, • Supportive, team-oriented culture Pay Details: $27.00 to $33.00 per hour Search managed by: Vanessa Krause Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description About the Role As an IT Help Desk Support Specialist, you will own the health, security, and performance of our on‐premises and cloud infrastructure. You’ll collaborate with cross‐functional teams to ensure mission‐critical systems are resilient, scalable, and aligned with business objectives. Key Responsibilities • Server & Virtualization Management – Install, configure, patch, and monitor Windows / Linux servers and virtualization platforms (VMware, Hyper‐V, or equivalent)., • Cloud Operations – Administer Microsoft 365/Azure (or AWS/GCP) services, including identity, security, and cost optimization., • Network & Security – Maintain LAN/WAN, VPN, firewalls, and switch configurations; enforce security best practices and compliance standards (e.g., CIS, NIST)., • Backup & Disaster Recovery – Design and test backup, replication, and DR strategies to meet defined RPO/RTO targets., • Automation & Scripting – Develop PowerShell/Bash scripts and leverage configuration‐management tools to automate routine tasks., • Monitoring & Troubleshooting – Use SolarWinds, Event Logs, Alerts, and performance‐monitoring tools to detect, diagnose, and resolve system issues proactively., • User & Endpoint Support – Serve as Tier II escalation for complex workstation, mobile, and application problems., • Documentation & Compliance – Create and maintain SOPs, diagrams, and asset inventories; assist with audits and policy enforcement., • Project Delivery – Lead or contribute to infrastructure upgrades, migrations, and new technology rollouts on time and within budget., • Mobile Device Management & Endpoint Security – Manage MDM platforms (e.g., Intune, Duo) and enforce security policies for mobile and BYOD devices., • SaaS/Paas Administration – Administer core SaaS/Paas platforms (e.g., Mimecast, Ring Central), including SSO integration and license management., • Vendor & License Management – Coordinate with vendors, track renewals, and optimize software and hardware licensing agreements., • Security Compliance & Auditing – Conduct regular vulnerability scans, coordinate penetration testing, and remediate findings to maintain compliance., • Mentorship & Knowledge Transfer – Mentor junior IT staff and deliver training sessions for end‐users on new technologies and best practices., • Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users., • Administration and support of Microsoft SharePoint, Teams, and OneDrive environments., • Excellent problem-solving abilities with a strong focus on root cause analysis and proactive resolution., • Willingness to travel occasionally to company locations or data centers as needed., • Ability to work overtime occasionally to support critical projects or resolve high-priority incidents. Required Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. A completed Degree is required from a recognized university to be considered., • 3+ years administering Windows and/or Linux server environments in production., • Hands‐on experience with virtualization (VMware ESXi or Hyper‐V)., • Proficiency with Active Directory, Group Policy, DNS, DHCP, and PowerShell., • Solid understanding of TCP/IP networking, VLANs, VPNs, and firewall rules., • Demonstrated knowledge of backup solutions and DR planning., • Familiarity with security frameworks and patch‐management best practices. Preferred/Bonus Skills: • Certifications such as MCSA/MCSE, Azure Administrator (AZ‐104), AWS SysOps, VMware VCP, or CompTIA Security+., • Bilingual (English and Spanish) is a plus., • Exposure to ITIL processes and ticketing systems (ConnectWise Manage)., • Exposure to ConnectWise Control RMM., • Scripting in Python, PowerShell Core, or Bash for automation and reporting. What We Offer: Advanced Ground Systems Engineering (AGSE) offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about AGSE and our products or services, please visit us on the internet at . AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that AGSE considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case. Range: $85,000 - $90,000 plus a discretionary bonus up 10% of base AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that AGSE considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case.

Job Description Job Title: IT Support Specialist - Connectivity Support Location: Primarily Remote – Some travel to sites as needed – Must be local to Los Angeles, CA or Phoenix, AZ Period: 09/09/2024 to 02/22/2025 – potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 – $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: • Monitor e-mail, web and phone intake channels to respond to customer inquiries, • Answer product related questions including implementation and troubleshooting, • Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system, • Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: • Associates degree in IT-related fields, • Minimum of 3 years of experience, • Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files, • Competent in cloud network and server utilization practices, • Proficient in cybersecurity practices, • Familiar with common firewall resolution practices, • Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration, • Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure, • Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical, • Ability to leverage and/or engage others to accomplish tasks and projects, • Multitasks, prioritizes and meets deadlines in a timely manner, • General understanding of sales, customer service and consulting functions, • Strong organizational and follow up skills, • Excellent verbal and written communication skills and attention to detail, • Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner, • Familiarity with Salesforce CRM, • Previous experience in medical facilities, with customer facing support

Job DescriptionSenior Billing SupervisorEmployment Type: Full-Time, Mid-LevelDepartment: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm’s offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Ensures accurate observance of e-billing requirements and processes.- Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.- Ensures timely invoice submission to clients, based on established timelines.- Creates and distributes ad hoc operational and billing reports to management as requested.- Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.- Supports internal and external auditors as requested.- Supervises e-billing and receivables staff.- Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.- Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.- Delegates assignments and projects to staff as appropriate Qualifications:- Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.- High attention to detail, outstanding organizational skills and the ability to manage time effectively.- Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.- Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.- Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.- Ability to work both independently and as part of a cross-functional, collaborative team. - Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.- Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.- Two years of supervisory experience in similar role and ability to assume a leadership role.- Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Summary The Medical Field Service Technician provides front-line support to clients by performing installation, technical (remote) support and troubleshooting, maintenance, and repair of medical and dental equipment both remotely and on-site. This role ensures high levels of customer satisfaction by delivering technical solutions aligned with the company’s service standards. The technician is expected to work independently in the field, support equipment training, and contribute to continuous improvement efforts. Key Responsibilities • Serve as the first point of contact for client equipment-related inquiries and service requests, • Install, troubleshoot, configure, inspect, and test medical and dental field equipment at client sites, • Diagnose and resolve technical issues via phone, email, and field visits, • Maintain accurate documentation of service cases, including resolutions and follow-up actions, • Escalate unresolved or critical issues to internal teams with clear documentation, • Provide basic training to clients on equipment operation and maintenance, • Monitor and track service metrics such as resolution time, customer satisfaction, and call quality, • Travel weekly to client job sites (average duration: 2–7 days per assignment), • Handle and transport equipment (up to 50 lbs), ensuring safe handling and setup, • Operate tools and testing devices to verify functionality of repaired units, • Support internal training initiatives and participate in service process improvements, • Perform other duties as assigned by management Required Qualifications • High School Diploma or GED required; Associate degree in IT, electronics, biomedical equipment, or related field preferred, • Valid driver’s license and ability to travel regularly, • Strong mechanical aptitude and 2+ years of field service experience with hardware or devices, • Technical training in medical imaging systems a plus., • Familiarity with diagnostic software and calibration tools used in medical device servicing a plus., • Basic networking knowledge for equipment with integrated software or remote monitoring capabilities, • Customer service training or experience., • Excellent communication and interpersonal skills, • Ability to collaborate with cross-functional teams, including sales and customer support, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to work independently, manage multiple tasks, and adapt to changing priorities, • Must be able to kneel, bend, and stand for extended periods and operate in tight spaces, • Ability to lift up to 50 pounds and push/pull service carts BENEFITS • Medical Insurance up to 100% company-sponsored, • Dental and Vision,100% company-sponsored, • Basic Life Insurance and AD&D, 100% Company sponsored, • Short-Term and Long-Term Disability Insurance, 100% company-sponsored., • 401(k) plan with a company match up to 3%, • Generous Paid Time Off (PTO) & Paid Sick Time Off

Job DescriptionCompany Description Seeking a proactive and customer-focused IT Helpdesk Support Specialist to provide technical assistance to stores in the California region. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while ensuring efficient IT support operations. This role requires strong problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users. Onsite – Full-Time Work Hours: • Monday to Friday, 8:00 AM – 5:00 PM Salary: • Entry Level: starting from $50K (DOE), • Manager Level: around $70K (DOE) Job Description ● Respond to user inquiries and provide technical support via phone, email, or in-person. ● Assist users in resolving hardware, software, and network-related issues. ● Walk users through problem-solving processes and provide step-by-step solutions ● Diagnose and troubleshoot technical issues reported by end-users. ● Escalate complex problems to the appropriate IT support teams for resolution. ● Perform root cause analysis and implement solutions to prevent recurring issues. ● Maintain accurate records of user issues, solutions provided, and other relevant information. ● Create and update knowledge base articles to facilitate self-help for end-users. ● Install, configure, and update software applications and operating systems. ● Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. ● Conduct routine checks and maintenance tasks to ensure system stability and security. ● Provide basic training to end-users on using hardware and software applications. ● Create and deliver user guides and tutorials for common issues. ● Collaborate with other IT support teams and departments to resolve complex issues. ● Participate in meetings and contribute to the improvement of IT processes. Qualifications ● Proven experience as an IT Help Desk Support or similar role. ● Knowledge of computer hardware, software, and troubleshooting techniques. ● Strong communication and customer service skills. ● Familiarity with help desk software and remote desktop tools. ● Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. ● A degree in Computer Science, Information Technology, or a related field is preferred. ● Bilingual in Korean and English Additional Information ● Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy ● 401 (k) Retirement Plan with up to 5% match per company policy ● Life Insurance and AD&D (Accidental death & Dismemberment) per company policy ● BTA Insurance (Business Travel Accident Coverage) ● Company provided lunch ● Paid-time off (PTO) and Paid Holidays per company policy ● Celebration & Condolence Benefits per company policy ● Holiday Gift certificates per company policy ● FSA (Flexible Spending Account) per company policy ● DCFSA (Dependent Child Care Spending Account) per company policy ● HSA (Health Savings Accounts) per company policy

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve as an escalation point for complex technical issues unresolved by Tier 1 support during the weekdays. Weekend shift role is typically first line response to client incidents, service requests as well as responding to monitoring event alarms. You’ll provide remote assistance to end users across multiple environments, supporting hardware, software, network, and access management issues. This position requires excellent problem-solving skills, strong communication, and a customer-first mindset. Key ResponsibilitiesPhone Support: • First point of contact for all inbound calls in the Support Call phone queue, outside of working hours. Screen all calls, assign priority, address issues and requests, or route as required., • Conduct outbound calls to customers, clients, vendors, etc. as required., • Special handling of calls as required (Sales)., • Must be mature, self-actualized, patient with end-users, and able to deal with varying levels of client disaffection. Customer Support/CRM: • Field incoming help requests from clients via phone, email, & ITSM ticketing system in a helpful and courteous manner. Generate/update ITSM tickets for new and existing client issues., • Determine priority of support requests based on customer urgency and impact of the reported, • incident. Build rapport, elicit problem details from clients including nature of problem & error information., • Add, update, remove, verify ITSM ticket information as needed, including security pins, questions, updates, new client onboarding/offboarding, etc., • Perform ‘scripted’ and documented solutions as outlined in our KB (knowledge base), as qualified and trained. Perform functions like Account/Session lockouts, password resets, connection setup, email/mobile client setup, etc., • Record, track, & follow documentation during the incident process, including all supervisors’ instructions, and successful/unsuccessful solutions applied through the final resolution or escalation., • Perform application upgrades and updates scheduled outside of working hours, • Review/Triage Monitoring event alarms, decide to action or route to appropriate ticket queues, • (RFQ or Virtual Infrastructure). Understand and apply policies and guidelines for escalations, • Review/Code all cases coming into the ticket queue during shifts, • Review and provide first contact to any cases, • Actively review the KB and participate in cross-training opportunities to advance to the IT Support Specialist position. Tier 2 Support: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications within a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, system migrations and server upgrades. Skills, Knowledge & Expertise• 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP are a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 escalated support)., • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices., • Troubleshooting network connectivity issues., • Preferred: Associate’s degree in information technology or a related field., • Mandatory: High School diploma or equivalent.

Job Description Job Summary: Skilled Wound Care is seeking a hands-on IT Support Specialist to provide daily, in-person IT support for our staff and maintain a clean, reliable, and well-organized technical environment in our Playa Vista office. This role is ideal for someone who enjoys being the go-to person for technical issues, takes pride in organization, and has a strong foundation in both computers and mobile devices. Key Responsibilities: • End-User Support: Provide on-site technical support to staff for hardware, software, and network-related issues. Troubleshoot and resolve problems with laptops, desktops, scanners, printers, iPhones, iPads, and other peripherals. Support multiple operating systems: macOS, Windows, Linux, iOS, and Android. Respond to support requests in a timely, professional manner and document issues and resolutions., • Device Setup & Onboarding: Set up and configure devices for new hires (computers, monitors, mobile devices, peripherals). Install and configure required software, security tools, and profiles. Ensure new employees are fully operational on day one with appropriate access and credentials., • Repairs & Maintenance: Diagnose and perform basic to intermediate repairs on non-working assets (laptops, desktops, mobile devices, printers, scanners, etc.). Coordinate with vendors or external repair services when needed. Perform regular maintenance, updates, and optimizations to keep systems running efficiently., • Office IT Organization & Upkeep: Keep all office technical assets, workstations, and cabling clean, neat, and well-organized at all times. Maintain and improve cable management in workstations, conference rooms, and networking areas. Ensure shared spaces (conference rooms, hot desks, etc.) are always ready for use from a technical perspective., • Inventory, MDM, & Asset Management: Track and manage IT inventory using our MDM and asset tracking platforms. Enroll, configure, and manage devices via MDM (e.g., Hexnode, Apple Business Manager, Threatdown or similar tools). Maintain accurate, up-to-date records of assigned devices, spare equipment, and retired assets.Assist in planning hardware refreshes and ensuring sufficient stock of critical components and accessories., • 1–3 years of experience in a similar IT support / helpdesk role or a degree in Computer Science, Information Technology, or related field, • Strong knowledge of computer hardware and peripherals, • Strong knowledge of operating systems: macOS, Windows, Linux, iOS, and Android, • Deep understanding of computers and mobile devices (configuration, troubleshooting, performance tuning), • Working understanding of basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, routers/switches basics), • Familiarity with security best practices and endpoint security tools, • Strong organizational skills, with attention to detail and cleanliness in workspace and cabling, • Excellent communication and customer service skills; ability to support users with varying technical skill levels, • Ability and willingness to work on-site in our Playa Vista office 5 days per week, • Preferred: Experience with one or more of the following (or similar platforms): Hexnode (MDM), Apple Business Manager,Threatdown or similar endpoint security platforms, Other MDM or asset tracking tools., • Must be able to lift up to 40 pounds., • Competitive compensation, Medical, Dental, Vision, 401K, PTO., • Potential performance-based bonus, • Opportunity to build and deepen your hands-on IT skills across hardware, software, networking, and security Great Place to Work® Certified! Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it's a great place to work – 39% higher than the average U.S. company. Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring. (Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information).

Job Description Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote – Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 – potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 – $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: • Monitor e-mail, web and phone intake channels to respond to customer inquiries, • Answer product related questions including implementation and troubleshooting, • Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system, • Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: • Associates degree in IT-related fields, • Minimum of 3 years of experience, • Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files, • Competent in cloud network and server utilization practices, • Proficient in cybersecurity practices, • Familiar with common firewall resolution practices, • Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration, • Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure, • Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical, • Ability to leverage and/or engage others to accomplish tasks and projects, • Multitasks, prioritizes and meets deadlines in a timely manner, • General understanding of sales, customer service and consulting functions, • Strong organizational and follow up skills, • Excellent verbal and written communication skills and attention to detail, • Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner, • Familiarity with Salesforce CRM, • Previous experience in medical facilities, with customer facing support

Job Description Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. Childcare Eligibility Specialist 100% Onsite - Los Angeles CA 90056 What We're Looking For: Under general supervision, the Family Services ( Childcare Eligibility) Specialist will determine eligibility and assist parents eligible under the California subsidized child care programs gain access to child care programs and services. All duties and responsibilities are performed in accordance to pertinent contractual obligations and department standards. Assistance provided by the Family Services (Eligibility) Specialist includes the delivery of quality services in the following areas: RESPONSIBILITIES: • Determining eligibility, processing enrollment (including families transferred from partnering agencies or other funding sources), and complete certification of families qualified for subsidized child care within designated time frames, in accordance to agency policy., • Conduct appointments to assess family eligibility, collect documents, explain program rules, and assess family's need for program referrals., • Schedule and conduct timely interviews to facilitate family enrollment or continuation of the services., • Effectively manage client activities and changes for approximately 175+ clients, ensuring the highest levels of quality, accuracy, and program integrity. When necessary, collaborate with Fraud Prevention Unit to maintain program integrity., • Complete transfer requests for out-of-agency transfers, as necessary. Complete transfers to other program funding sources, as necessary., • Provide customer service to families, providers and internal customers. Troubleshoot and provide technical assistance as needed to resolve inquiries and concerns., • Provide supportive referral services to families and providers as needed., • Perform other duties as assigned. PREFERRED EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: • Bachelor of Science/Arts degree from an accredited university or equivalent preferred, • Experience working with families receiving subsidized childcare or other social support services preferred, • Related work experience in childcare eligibility management/human services/client/vendor management/child development preferred, • Knowledge and competency with using County Welfare Department applications and other database applications, • Knowledge of County, State and Federal program requirements for Alternative Payment and Child Care Subsidy Programs, • Ability to analyze and problem solve, as well as accuracy and an ability to produce in a timely manner., • Ability to quickly learn County, State and Federal provider (parent) contract requirements for Alternative Payment and Child Care Subsidy Programs., • Ability to work with diverse and underserved populations, • High School Diploma or equivalent., • A minimum of one year of experience in determining eligibility for family services, customer service, human services, social services, administrative/clerical support or a related field. Total Package of Benefits • Medical/ Dental/ Vision - 95% paid by employer, • Pet Insurance, • Employee Assistance Program, • Voluntary Life and AD&D for Employee, Spouse and Children, • 401k Matching Options, • Flex Spending (Health Care and Dependent Care), • Mutual of Omaha (STD, Accident, & Critical Illness), • Generous Sick and Vacation Time, • Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions), • Opportunity for Growth and Development, • Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. For more information about Crystal Stairs, please visit our website at: Job Posted by ApplicantPro

Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. Department and Location: SFV - IT Technology The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies., • Troubleshoot complex technical problems., • Maintain compliance with established SLA’s, • Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Develops knowledge articles and videos for the users and other team members., • Supports the inventory application and processes., • Responds to security incidents, reviews logs, and escalates suspicious activity., • Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary., • Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others., • Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies., • Participates in related special projects and meetings, testing, implementation, and post-implementation support., • Ability to provide basic network troubleshooting before escalating to the Lead IT specialist., • Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations., • Other duties as required., • Must be available to support On-call CSC’s on the weekends and the board meetings and VAC meetings as needed., • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description POSITION OVERVIEW The IT Operations Specialist is responsible for providing fast and effective technical assistance on computer systems, responding to basic technical inquiries, and offering guidance on resolving issues. POSITION RESPONSIBILITIES • Respond to requests for technical assistance in person, by phone, or electronically, • Install software and update hardware, • Support and maintain bank hardware, including PCs, printers, scanners, VoIP phones, and other enterprise technology, • Support and maintain bank software, including Microsoft Windows, Microsoft Office, Adobe Acrobat, Fiserv banking software, and other banking/financial platforms, • Diagnose and resolve technical hardware and software issues, • Troubleshoot and resolve issues with printers, scanners, mobile devices, and other peripheral equipment, • Research questions using available information resources, • Advise users on appropriate actions, • Follow standard helpdesk procedures, • Redirect problems to the appropriate resource, • Maintain an inventory of technology-related equipment, • Handle technical assistance requests to ensure all daily tasks are completed, • Perform tasks or projects as assigned by management, • Perform any tasks as assigned by the team leader or Head of IT, • Support and process IT-related invoices under the supervision of the Head of IT, • Comply fully with all Bank policies and procedures as well as regulatory requirements (e.g., Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, etc.); must complete all required training SKILLS / QUALIFICATIONS • Proficiency in Windows OS and Microsoft Office 365, • Knowledge of Windows servers and Active Directory, • Basic technical understanding of network and system troubleshooting, • Experience with PC imaging, • Familiarity with mobile devices (phone/tablet) setup and use, • Ability to work outside normal business hours, including evenings and weekends, when required, • Strong organizational and interpersonal skills, • Strong communication and collaboration skills, with the ability to work effectively with other departments, stakeholders, and vendors, • Ability to work with minimal supervision, • Results-oriented in a deadline-driven work environment, • Open to other extended duties as assigned (if needed) EDUCATION / EXPERIENCE • High School Diploma or Associate degree (Preferred), • Combination of Experience and Education can meet the job requirements, • 1-4 years of IT Help desk support experience or more