Family Navigator
1 month ago
Springfield
Job DescriptionSalary: $40,000 - 42,000/year Family Navigator Job Category: Youth Connect Center Job Status: Full-time Reports to:YouthConnect Center Director Responsibilities: Primary responsibilities include but are not limited to: • Accept referrals from the community via phone, email communication, and walk-ins of kinship parents needing help to provide effective care to children., • Accept inter-departmental referrals of FosterAdopt Connect., • Respond to referrals within one (1) business day., • Prioritize and manage multiple cases simultaneously., • Obtain necessary releases and consents, as needed., • Assist Guardians in identifying and removing barriers to receiving services by providing information, referrals, and advocacy., • Create Action Plan(s), in partnership, with the Guardian to meet identified needs., • Ensure Guardians have access to benefits for which they are eligible, including the Temporary Assistance to Needy Families (TANF) and help navigating the complexities of HUD funding., • Assist Guardians in utilizing existing community resources and support systems, including educational, health, and mental health systems., • Serve as a mediator between Guardian(s) and youth for the purpose of reunifying in the same family residence to avoid homelessness., • Collect and record all data on presenting problems and resources/supports given in FAC client database system., • Complete and maintain up-to-date documentation of families/clients in a timely manner. Documentation should be completed within two (2) days of family contact., • Liaison with key community stakeholders and develop open and clear communication with those partners. Attend community meetings as needed., • Participate in staff meetings, and assist other program staff as needed., • Analyze data to identify trends and directions for future systemic advocacy efforts., • Model ethical and professional behavior at all times., • Participate in ongoing meetings/professional memberships and trainings as required by the Program Director/COO. Qualifications • Previous child welfare experience required; two (2) years preferred., • Demonstrated resourcefulness in setting priorities and proposing new ways of creating efficiencies., • Outstanding organizational and planning skills., • Solid commitment to the principles of support and advocacy for relative and kinship families, and personal experience or connection is preferred., • Collaborate and advocate for positive outcomes, using excellent interpersonal skills in multi- disciplinary, diverse, and dynamic professional teams., • Strong verbal communication skills and demonstrated capability to write clearly and persuasively., • Flexible and a self-starter; multi-task while also being highly detail-oriented while meeting all deadlines., • Experience working with marginalized communities with a nuanced understanding of systemic oppressions., • Flexibility and adaptability, shift styles to fit the needs of a wide range of cultures, people, and organizations., • Flexible in work hours including some evening and weekend appointments. Compensation and Benefits • Compensation commensurate with experience., • Comprehensive benefits package including:, • Highly-competitive health plan., • Health Reimbursement Account (HRA) with generous employer contribution., • Life insurance and long-term disability provided at no cost to employee., • Voluntary life and short-term disability options available., • 403(b) retirement plan with up to a 6% employer match., • Flexible Spending Account with medical expense and dependent care options., • Employee Assistance Program., • Generous paid time off and holidays. FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members. Employee Name Printed:____________________________ Employee Signature: ______________________________________________ Date: ____________________________________