Catholic Charities of Central Colorado, Inc.
Temporary - Housing Navigator
hace 3 días
Colorado Springs
Job DescriptionDescription: Catholic Charities is seeking a Temporary Housing Navigator for approximately three months, starting immediately. This important role advances Catholic Charities’ mission by supporting individuals and families experiencing housing instability through three key responsibilities: • Managing the established Rent Assistance Program in alignment with current funding levels., • Implementation of the Transitional Housing Program, ensuring it aligns with grant guidelines and adapts as the program evolves. Success in this position requires strong organizational and relationship-building skills, a trauma-informed approach, and a commitment to serving vulnerable populations with dignity and respect. Essential Duties Key tasks and responsibilities to be performed in the role. Client Intake & Assessment • Conduct intake screenings and assessments for families and individuals who are seeking homeless prevention support to connect with or maintain current housing using designated tools to include VI-SPDAT and CFSA2.0., • Create individualized housing stabilization or case plans that support goals around housing, financial stability, family wellness, and community connectedness., • Document "next steps" and assign responsibility for each task. Provide ongoing follow-up with clients to assess progress, goal attainment, and connect families with resources to address concerns and priorities., • Provide advocacy to entities involved with families, based on family needs, including but not limited to welfare and public benefit agencies, landlords, and educational entities. Support family members in advocating for themselves., • Consistently and accurately enter data into designated database systems within five (5) days of service. Maintain complete client files including hardcopy and internal tracking logs. Collect demographic and case plan information to produce reliable program reports., • Coordinate with the finance department to process approved requests, submitting accurate financial documentation and maintaining accurate financial records., • Actively communicate with and seek support from supervisor including information on number of referrals received, assessments and interviews completed, and allocation of funds., • Provide friendly, welcoming, and professional customer service to families, individuals, community members, and collaborating organizations., • Cultivate and maintain working relationships with landlords and provider organizations for referral and follow up support., • Act as liaison between internal program and strategic partner agencies, soliciting their support to obtain/make appropriate referrals to families needing services., • Monitor affordable housing inventory in the community., • Participate in local meetings and training, with the approval of supervisor, to remain current on homelessness, poverty, and related issues., • Establish procedures and workflows in compliance with transitional housing grant guidelines., • Provide leadership in recommending improvements and adjusting processes as the program evolves., • Serve as liaison between tenants, facilities management, and program staff to address day-to-day needs., • Support daily program operations and serve as a resource for on-site residents. Competencies Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility. Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is provided during work hours — many of them are self-paced — and require motivation, time management, and the ability to reflect on and apply new knowledge and skills to support positive outcomes for clients. • Ability to engage, foster, and maintain effective working relationships with a broad variety of families and individuals, • Ability to demonstrate empathy and compassion, using calm, quiet, and natural tones., • Knowledge of child development and 2Gen strength-based family support practices, and ability to apply these practices when working with families and co-workers., • Knowledge of Trauma Informed Care and Motivational Interviewing, and ability to apply these practices and principals when working with clients., • Proficiency in problem solving, planning, mediation, and conflict resolution., • Actively demonstrate patience, understanding, and professional courtesy in team interactions. Contribute to daily team operations including welcoming guests, maintaining shared spaces, and supporting walk-in clients., • Ability to use a Family Development approach to strengthen families and build support systems., • Knowledge of family dynamics, systems theory, domestic violence, and social work theory/ practice., • Knowledge and understanding of social issues such as poverty, gender bias, substance abuse, child maltreatment prevention, and cultural diversity., • Knowledge of community resources and systems. Minimum requirements to be eligible for the role. Education & Experience • Associates degree in Social Work, Human Services, Psychology or related field and two to four years of full-time experience working with direct client/family interaction, • Bachelor’s degree in Human Services, Social Work, Psychology or related field preferred along with one-year full-time experience working with direct client/family interaction., • Strong verbal and written communication skills, with an emphasis on listening, problem solving, and maintaining positive working relationships., • Strong interpersonal and human relations skills with the ability to form and maintain positive relationships with diverse families and colleagues., • Ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and the community., • Ability to complete required on-the-job training in English within established time limits, including passing training assessments and earning necessary certifications (with accommodations, if applicable)., • Basic math and analytical skills to perform calculations (e.g., budgeting, income vs. expenses, monthly vs annually) and interpret results to support case management., • Ability to follow directions and interpret policies and procedures to ensure compliance., • Exceptional attention to detail, particularly in data entry, documentation, and record-keeping., • Computer proficiency, including word processing and detailed data entry. Ability to learn and utilize various databases with strong attention to detail., • Knowledge of Human Services agencies in the area., • Valid driver’s license and reliable transportation., • Must be able to regularly climb stairs, as the job requires., • Ability and willingness to work within the established structure and guidelines of Catholic Charities., • High level of self-motivation, enthusiasm, and team-oriented work ethic, with the ability to prioritize projects and manage multiple responsibilities effectively., • Ability to work on occasional evenings and weekends to accommodate family schedules, meetings, and special events., • Most of the assigned duties are office-based performed on-site at the Helen Hunt campus., • The employee is subject to both inside and outside environmental conditions. Schedule 40 hours / week, Monday - Friday, 8:00 am - 4:30 pm, On Site Compensation The salary for this position is $21.00 per hour. Salary is determined based on the applicant’s incoming skills and experience, and the budget at time of hiring. Compensation & Position Classification • Nonexempt, • Temporary Position: approximately September 30, 2025 – December 15, 2025, • Paid holidays and accrued time off, • This is a temporary position with a duration of approximately 90 days. Because this is a short-term assignment, it does not include health benefits. Equal Employment Opportunity Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), color, national origin or ancestry, gender expression, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, pregnancy, childbirth or any related conditions, disability, marital status, military status, genetic information, or any other status protected by applicable federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church. This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.
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