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Job ID: 554167493 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: • Work closely with team members on meaningful projects that drive results., • Collaborate across departments, gaining exposure to different areas of the business., • Explore and applyAI tools and technologiesas part of project work and problem-solving., • Be an active part of a supportive, team-oriented culture., • Contribute fresh ideas and take ownership of tasks that make an impact. Job Function A Desktop Support Analyst Intern is a hands-on position responsible for providing customer focused, responsive, support and administration for IT assets throughout the company footprint. The position will interact with other teams across the organization as needed to provide superior support and issue resolution. Success in this position will require a person who is self-motivated, focused on attention to detail, possesses strong interpersonal skills, has an outstanding professional attitude, and is able to drive results. Duties and Responsibilities • Providing installation, testing, and setup of supported hardware and software., • Working within the team and other support staff in recognizing, identifying, isolating, and resolving problems with information systems products and services., • Providing support in resolving complex computer and/or network problems., • Supporting remote locations and remote workers and assisting remote support technicians, as needed., • Imaging and maintaining all supported systems. These might include Desktops, Laptops, Printers, Monitors, Mobile Devices, and associated equipment., • Documenting knowledge articles to support troubleshooting and resolution., • The Analyst will partner and coordinate with corporate IT resources to understand and minimize the impact of potential widespread issues. Qualifications/Requirements • Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field., • Candidate must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY., • Must have an interest in learning a support role, troubleshooting hardware and software issues for mid to large-size organizations with employees in multiple locations., • Strong ability to manage their own day-to-day operations of a desktop ticketing queue and assigned projects., • Must be willing to acquire strong customer service skills with the ability to solve issues over the phone and in person., • Must be willing to acquire experience with PC/Mac and laptop imaging and refreshes., • Strong problem-solving skills and the ability to prioritize requests., • Strong analytical skills to participate in technological discussions and decision-making., • Strong verbal and written communications skills. Key Measures of Success • Meet all established SLAs/Timelines for resolving trouble tickets, onboarding new employees or ad hoc requests., • Ensure all asset requests are fulfilled in a timely manner minimizing business disruption. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Job Description Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team. The Role We’re looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You’ll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies. This role includes both remote support and occasional onsite dispatches to client locations. What You’ll Do * Serve as first-line support for end users via phone, email, and ticketing system * Troubleshoot and resolve issues with: * Windows desktops and laptops * Printers and peripherals * Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Basic networking and connectivity issues * Escalate complex issues to Level 2/3 engineers with proper documentation * Perform onsite visits for installations, troubleshooting, and remediation * Document all work clearly in the ticketing system (ConnectWise preferred) * Assist with user onboarding/offboarding (accounts, permissions, hardware setup) * Follow SLAs and internal processes to deliver consistent support Requirements * 1–2 years of experience in Helpdesk, Desktop Support, or similar role * Strong working knowledge of Windows and Microsoft 365 * Basic understanding of networking concepts (DNS, DHCP, TCP/IP) * Excellent communication and customer service skills * Ability to multitask and prioritize in an MSP environment * Reliable transportation and willingness to travel locally (mileage reimbursed) * Experience with ConnectWise, IT Glue, or similar tools is a plus * CompTIA A+, Network+, or similar certifications preferred (or working toward) Why Join Lincoln IT * Competitive salary and benefits * Hands-on experience across diverse client environments * Clear growth path within a Managed Services organization * Ongoing training and mentorship * Supportive, team-oriented culture Powered by JazzHR QRrwMlQQTW

Job Description Job Title: Level I Helpdesk Technician Location: Northport, NY Onsite Full time Schedule: Full-time, Monday–Friday, 8:00 a.m.–4:00 p.m. ET Launch Your IT Career in a Role That Matters Acture Solutions is looking for a dedicated and service-minded IT Support Technician Level 1 to join our on-site support team. If you thrive on solving problems, assisting users, and making a meaningful impact in the education sector—this is your opportunity to grow in a supportive, people-first environment. What You’ll Do As an IT Support Technician Level I, you'll be the first line of technical support for users including teachers, staff, and administrators. You’ll report directly to the Level II Helpdesk Technician and respond to user requests in-person, by phone, or through our IT helpdesk system. Your daily impact will include: • Providing responsive first-level support for desktop, software, and application-related issues, • Installing, configuring, and supporting desktops, laptops, Chromebooks, and iPads for end users, • Installing, configuring, and supporting printers and other peripheral devices, • Managing and maintaining Windows clients and supporting end users in Windows domain environments, • Diagnosing and resolving issues within Windows domains, Microsoft Office, Google Workspace, and other applications, • Troubleshooting and repairing software application problems, • Assisting with system imaging and deployment of new hardware and software, • Performing basic network troubleshooting including cabling, WiFi connectivity, NIC issues, DHCP, DNS, and Group Policy, • Supporting corporate antivirus and antispam solutions, • Installing and supporting various technical equipment onsite, • Maintaining accurate trouble tickets and providing detailed documentation of all work performed, • Handling multiple tasks simultaneously while maintaining organization and follow-through, • Maintaining inventory of IT assets and related documentation, • Upholding IT policies and ensuring compliance with company standards, • 1–3 years of desktop/application support or relevant technical support experience, • Strong knowledge of Windows domains and network services (DHCP, DNS, Group Policy), • Experience with corporate antivirus and antispam solutions, • Experience with machine imaging and system deployment, • Strong hardware troubleshooting skills — laptop break/fix is required, • Experience with Google Workspace / Google Admin Console, • Familiarity with Microsoft platforms and end-user support, • Ability to manage help requests using a ticketing system, • Excellent oral and written communication skills, with the ability to interact effectively across all levels of an organization, • Strong organizational skills and ability to contribute to complex project implementation, • Professional, neat, organized, and able to communicate clearly, • Experience supporting the education sector is a plus, • Capable of working independently and collaborating with a team, • Applicants must currently reside within an hour commute of job posting location. Relocation will not be considered., • A customer-first mindset with a passion for helping others, • Detail-oriented, organized, and eager to grow professionally, • Ability to lift and move computer equipment up to 45 lbs. as needed Why Join Acture Solutions? At Acture Solutions, we don’t just support IT—we support people. We prioritize a “people first” culture, where respect and quality are valued over profit. Our team of driven professionals is dedicated to delivering high-quality work in a fun, inclusive, and collaborative environment. As we plan to double in size over the next three years, we invite individuals who want to grow with us and make a difference. What We Offer • Competitive salary: $40,000–$50,000 annually (commensurate with experience), • Medical, Dental, Vision, and Life Insurance, • Retirement Plan, • Generous Paid Time Off Mon-Fri Onsite 8:00 AM-4:00 PM Eastern Standard Time

Job DescriptionLooking for a project manager who can handle client management and vendor management across multiple maintenance and tenant improvement projects. will be responsible for the following:· Project scheduling and coordination, including the development, maintenance, and management of project schedules, sequencing of activities, milestone tracking, and coordination of timelines across all trades and stakeholders.· Subcontractor and vendor coordination, including sourcing, scheduling, communication, oversight, and management of subcontractors, vendors, and service providers to ensure timely, compliant, and high-quality performance.· Site/project supervision and reporting, including on-site oversight(when required), verification of work progress, compliance monitoring, daily activity tracking, and preparation of written site and status reports.· Quality control oversight, including inspection of work in progress, verification of compliance with plans, specifications, and standards, and coordination of corrective actions when deficiencies are identified (Either in person or via photos/videos from subcontractor onsite).· Safety coordination, including implementation and monitoring of safety procedures, enforcement of site safety standards, coordination with safety officers and vendors, and reporting of incidents or hazards(If identified hazards exist, report up to MJZ management immediately).· Budget tracking and cost monitoring, including tracking vendor costs, monitoring budget performance, identifying cost variances, and reporting financial impacts to MJZ NY upper management.· Documentation and reporting, including preparation, maintenance, and management of project records, work orders, invoices, service tickets, schedules, and compliance documentation.· Client coordination and communication, including direct interaction with clients, responding to inquiries, providing updates, managing expectations, and representing MJZ NY in a professional manner.· Schedule updates and progress reporting, including preparation and delivery of routine progress reports, schedule updates, milestone tracking, and performance reporting to MJZ NY and its clients.· Responding to customer-generated service tickets distributed through MJZ NY’s proprietary maintenance ticketing software, including coordination, documentation, vendor dispatch, status updates, and resolution tracking.· Use of personal phone and personal computer.· Onboarding and training of new PM, APMs if requested by Company. This position is a 1099 contract employee. If you are a successful project manager or facilities manager who has extra time to work on a commissioned based "per job" pay structure, contact me at 917 510 3410. we have a huge backlog of work and need PM's to start ASAP.

Job Description Winner of the 2025 Top Long Island Workplace along with Long Island Innovator Award eVero Corporation is a software development and IT consulting company. We are currently looking for a motivated and tech-savvy individual to fill a Support Specialist position in our organization. The Tier 1 Support Specialist is responsible for providing high quality service to all users in our collaborative environment - utilizing phone, chat, and email. Specialists must ensure successful resolution of all issues by either diagnosing or escalating to the next level of service. Follow-up is a critical part of the position to ensure user satisfaction. Primary Duties & Responsibilities • Maintaining a high-level customer service by ensuring that the Help Desk provides timely responses to all issues, • Evaluate, troubleshoot, and resolve various technical issues. Escalating unresolved issues when necessary, • Writing detailed documentation and notes, analyze and maintain support requests in our ticketing system. Entries must be accurate and detailed, • Maintain confidentiality regarding data residing on customer databases and networks, • Experience working in a ticketing system (i.e. ConnectWise, Halo, Zendesk) a plus, • Working knowledge of MS Office products including Outlook, Word, Excel, • Basic knowledge of various devices using our software such as Android OS and Apple OS, • Basic understanding of Active Directory and Group policy, including:, • Ablilty to create Security roles/memberships, • Understanding of how each policy, role, and membership work together to create the users, • Customer-service oriented with excellent problem-solving skills, • Ability to communicate effectively and professionally to clients and coworkers verbally as well as written, • Comfortable working with Vendors and third-party Support, • Exceptional organizational, troubleshooting and time management skills, • Holds 1 – 3 years of customer service or related experience, • Occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds. eVero is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability, or veteran status. Company DescriptionWhen you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career. We are proud to offer a competitive salary with a comprehensive benefits package which include: • Medical, • Dental, • Vision, • Long-term disability, • 401K, • Paid vacation time, • Cafeteria plan, • Volunteer Time Off Hard work should always be balanced with fun and quality of life, we also offer the following amenities: -\tNewly renovated headquarters featuring state of the art technology and a Café -\tA casual and comfortable work environment -\tMonthly team building and community outreach events -\tA coffee bar with a wide array of snacks & trimmings -\tFully equipped Gym and Cafeteria conveniently located on site -\tConvenient Long Island location with easy access to the LIE (495) and Route 110When you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career.\r\n\r\nWe are proud to offer a competitive salary with a comprehensive benefits package which include:\r\n* Medical\r\n* Dental\r\n* Vision\r\n* Long-term disability\r\n* 401K\r\n* Paid vacation time\r\n* Cafeteria plan\r\n* Volunteer Time Off\r\n\r\nHard work should always be balanced with fun and quality of life, we also offer the following amenities:\r\n•\tNewly renovated headquarters featuring state of the art technology and a Café \r\n•\tA casual and comfortable work environment\r\n•\tMonthly team building and community outreach events\r\n•\tA coffee bar with a wide array of snacks & trimmings\r\n•\tFully equipped Gym and Cafeteria conveniently located on site\r\n•\tConvenient Long Island location with easy access to the LIE (495) and Route 110

Job Description Purpose/Job Function: The purpose of the Senior FAP Specialist III position is to perform thorough examinations of the charges billed on client invoices. Charges are audited against the appropriate contract, quote or client directive applicable at the time of shipment. The FAP Specialist III identifies errors, system anomalies and inaccuracies. The audit process allows AFS to enhance the rate engine’s capability and accuracy regarding carrier invoicing and contract specifics/requirements. Coordinating training and account assignments is also a part of the duties. Essential Functions: • Auditing of client bills for accuracy of pricing, services, and classification, • Resolve balance dues received by carriers, • Maintaining client information sheets and audit folders, • Reviewing of invoices to ensure accessories and correct pricing are applicable, • Verifying OLA is loaded correctly to the client discount, • Audit carrier freight invoices while interpreting contract language and intent of requirements, • Perform volume audits of carrier billings for accuracy in payment and original rating, • Communicate audit results in writing and verbally to clients, carriers, AFS management and related departments, • Acquire contract updates, content clarification and client directives to ensure accurate billing rates and audits, • Develop a working relationship with all client personnel essential to the auditing process and maintaining accurate end results, • Must maintain a close working relationship with the Rates Analysts for collaboration, examination, and interpretation of contract content and its application within the rate profiles, • provide contract facts and client needs to the Rates Analyst for necessary changes/upgrades, • Collaborate with Customer Service and EDI Departments concerning carrier data received and issues that impede a successful system rating of invoices submitted by carriers., • Research carrier websites for tariff content, guidelines, accessorial, fuel and other essential elements needed for comparison or analysis before acquiring a directive or presenting contract conflict/issue to a client., • Monitor New Contracts email box and oversee the Jira ticketing process for new rates, • Create monthly billing spreadsheets based off of contract load information, • Monitor number of open contracts and follow up with Contract Entry Specialists regarding status, • Read and interpret contracts to find pertinent information needed for Jira ticketing process, • Work with the Contract Entry teams for all of AFS regarding any open questions, • Work with clients and Account Managers in regards to missing information needed for Jira ticket creation, • Generate reports as needed regarding contract entry status, • Read and interpret freight contracts, • Key sequel code into rating profiles and test before putting rates into production, • Assist with language development in order to auto rate invoices as rate contracts change, • Maintain client profiles by updating rating information as needed, • Troubleshoot rating issues by monitoring live invoices to ensure they are rating per contract, • Create rating profiles during implementation of new clients, • Create additional rating profiles for existing clients as needed, • Communicate with client and carriers to streamline processes, • Communicate with clients to obtain copies of updated contracts, • Review probills in Rate Review for rating issues, • Participate on conference calls to resolve rating issues, • Work collaboratively with other departments to achieve goals of clients, • Aid in implementation of new clients through client rate setup and create new profiles tailored to clients’ needs, • Assist other analysts and auditors in an effort to complete given tasks, • Create and update clients’ SOPs (Standard Operating Procedures) Qualification/Requirements: • Must be able to work in Microsoft Outlook, Work, and Excel, • Ability to multitask and work with minimum supervision, • Must be detail oriented and have strong problem solving skills, • Must have good verbal and written communication skills, • Ability to effectively present information and respond to questions from groups of managers, clients, or customers., • Ability to define problems, collect data, establish facts, and draw valid conclusions, • Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables., • Demonstrated ability to work in a team, • Attention to detail and high level accuracy, • Highly organized with ability to manage multiple priorities, • Ability to deliver assignments on time, • Must have great reading and comprehension skills, • Ability work with a diverse audience; internal and external, • Ability to apply common sense understanding to carry out instructions furnished in written or verbal form, • Ability to train other employees and explain policies and procedures in a clear and concise manner, • Advanced computer skills including MS Office, SQL and other programming language, • Must be able to perform all basic math functions to audit invoice charges, • Advanced reading, language interpretation and research skills required for contract versus invoicing analysis Education/Experience: • High school diploma or GED required, college degree preferred, • Previous experience in auditing is recommended Working Conditions/Physical Demands: The position will sit in front of a computer for long hours at a time. Staring at the computer may cause eye irritation or even muscle strain. This position does not require any strenuous or physical activity. Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.

Job DescriptionBenefits: • Material Reimbursement, • Trael expenses, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Flexible Scheduling, • Consistent side work, • Competitive Compensation Responsibilities • Travel to customer locations within the 5 borrows of NYC and North Jersey, • Respond to client requests for appliance service, • Evaluate and diagnose home appliance problems, • Estimate the costs of appliance repair, service, and installation, • Repair appliances, • Provide preventative maintenance and warranty services, • Adhere to manufacturer recommendations, • Teach homeowners how to operate their appliances, • Maintain accurate and detailed records, • Provide written (or email) recap summary of service visitsQualifications, • High school diploma/GED, • Previous experience as an Appliance Repair Technician is preferred, • Light electrical, Light plumbing as related to kitchen equipment repair and installation., • Valid drivers license, • (Preferred but not required) EPA refrigerant recovery certification, NYC Q99 RMO license., • Physical ability to stand for extended periods and lift heavy objects., • Ability to use email and ticketing software as required, • Has their own tools, • Can get to service call's locations in NYC 5 borrows on their own.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Savers Value Village - 150-162 Hicksville Road - Responsibilities: Create an awesome experience for customers and donors; Support warehouse and production operations; Participate in onboarding and training processes.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Landlord Tenant Corporation Hiring for a Full Time Administrative Assistant for a new office on Long Island.This Jobot Job is hosted by: Adam Cejnowski.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $50,000 - $65,000 per year.Growing Landlor

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

We are seeking a proactive, organized, and detail-oriented Administrative Assistant to play a vital role in keeping our firm operating efficiently and our team supported.This individual will provide high-level administrative support across the company, including to the co-founders, while ensuring ou

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch.This individual will be the first point of contact for clients and internal partners.Answer and direct incoming telephone calls, take messages and

Administrative Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Data Entry Clerk at LV Petroleum, you will: Enter and maintain accurate data into company databases; Verify the accuracy of data entries for completeness and compliance with company stan

Administrative Assistant / Remote] - Anywhere in U.Competitive Pay - As a Data Entry Clerk you'll: Transfer data from various sources into the new database; Update databases or records with new information as it becomes available; Correct and modify inaccurate files and records; Comply with security

Description: Data Entry Specialist (Temporary to Hire) Our client, a busy law firm in Great Neck, is seeking a detail-oriented Data Entry Specialist for a temporary assignment with the potential to convert to a permanent position for the right candidate.Responsibilities: Enter and update client and

The CCR can be expected to take 30-50 calls per day Managing emails coming in from their ticketing system that is utilized by customers to send issues and have their questions answered.