82 Best touchpoint Jobs in New York, NY (July 2025)

Pies 'n' Thighs

General Manager – New Restaurant Opening Full Service Restaurant Group Brooklyn, Prospect Heights/Park Slope Why this role is special We’re an award-winning, scratch-kitchen concept where classic, analog hospitality meets inventive pastry craft. As a small, independent group poised for growth, we need a hands-on leader who will both run gold-standard daily operations and build the scalable systems that carry our brand to the next restaurant and beyond. You’ll work side-by-side with our founder and report to the Director of Operations, shaping an iconic brand from the ground floor. What you’ll do · Build, coach and inspire the team – recruit, hire and train front- and back-of-house staff; set clear performance standards and mentor future leaders. · Deliver flawless shift execution & guest experiences – schedule labor to demand, uphold service rituals, and personally model “old-school” warmth at every touchpoint. · Own the P&L – track sales, COGS and labor; analyze variances; drive initiatives that protect margins without compromising quality. · Create and refine SOPs – document recipes, pastry production flows, inventory controls and hospitality standards so they’re repeatable in future units. · Champion safety & compliance – enforce food-handling and workplace-safety regulations; maintain impeccable facilities. · Collaborate cross-functionally – partner with the culinary team on menu rollouts, and with marketing on local-store promotions and community engagement. · Foster a culture of curiosity and trust – celebrate wins, coach with empathy, and keep communication transparent so people grow with the brand. What makes you a great fit · Education – Bachelor’s degree in Hospitality Management (or closely related field). · Experience – 3-4+ years in a complex restaurant leadership role with direct P&L accountability. Experience in artisan baking/pastry or scratch kitchens strongly preferred. · Mind-set – entrepreneurial, systems-oriented, relentlessly curious, and excited to “roll up sleeves.” · Skills – team building, financial acumen, project management, and change-management chops to take a single unit to many. · Availability – evenings, weekends and holidays as needed to shepherd a successful opening and stable ramp-up. Growth path Our next restaurants (and potential C-suite seats) are on the horizon. Excel here and you’ll be first in line for multi-unit leadership or brand-level roles—your career can scale with the company. Compensation & benefits Component Details Base salary $80,000 – $85,000 DOE Health $600/month insurance reimbursement Ownership Opportunity to earn equity Shift meals, friends-and-family dining discounts, professional-development stipend How to apply Send your résumé and a short note on one system you built that made a restaurant better. We review applications on a rolling basis and can’t wait to meet you.

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