Are you a business? Hire tour coordinator candidates in New York, NY
We are looking for a reliable and driven Hiring & Operations Supervisor to oversee the recruitment, placement, and daily management of our field workers. This hands-on role is responsible for sourcing qualified candidates, ensuring job sites are properly staffed, managing dispatch logistics, and providing day-to-day supervision of workers in the field. Key Responsibilities: Recruit, interview, and hire workers based on company needs. Coordinate daily scheduling and dispatch of field employees to job sites. Maintain a pool of standby/on-call workers to meet last-minute requests. Conduct onboarding, training, and ensure employees understand job expectations. Monitor employee attendance, performance, and address disciplinary issues. Communicate with clients and field staff to resolve issues quickly. Ensure work is completed safely, efficiently, and to company standards. Maintain accurate records of timecards, assignments, and personnel documentation. Work with upper management to forecast labor needs and adjust staffing accordingly. Qualifications: 2+ years of experience in recruitment, dispatching, or operations supervision. Strong leadership and organizational skills. Excellent communication skills; able to work with diverse teams. Comfortable handling fast-paced, changing priorities. Proficient with scheduling or workforce management tools (or willing to learn). Bilingual (English/Spanish) a plus. Valid driver’s license preferred
Powered by in-house technology, TopView Group creates one-of-a-kind experiences for everyone around the world. Our rapidly growing portfolio of products includes hop-on hop-off bus tours in NYC, London, Washington DC, Atlanta, Austin, Dallas, Houston and Philadelphia, special events such as Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, Attraction Pass, and software products. Hop On Hop Off New York Bus Tours starting at $55 | TopView® New York City Tours | New York Sightseeing Bus Tours We’re looking for career-minded, expert bus mechanics with 5 years of experience as a bus mechanic, knowledge of DOT bus inspection, and a solid understanding of electronic / troubleshooting techniques to join our team in the New York City area. Candidates for this role will like sharing process improvement ideas, implementing ideas, and come in with a curious mind and appetite for learning. Ready to take the next step? Apply today! Requirements: 5 years’ minimum experience as a Bus Mechanic with subject matter expertise Must be able to work a part-time schedule that includes Fridays, Saturdays, and Sundays Knowledge of state DOT bus inspection procedures. Must have the ability to identify the cause of breakdowns and repair them, diagnose and repair any issue on the bus and repair them using the most optimal solutions using the most optimal solutions. Ability to troubleshoot, charge, repair, and/or replace air conditioning and ventilation systems. Expert knowledge of electrical and pneumatic (air) systems. Must have a step-by-step troubleshooting mentality. Valid CDL B license (preferred) Duties and Responsibilities: Perform routine maintenance, repairs, and assigned preventive maintenance services. Oversee and participate in the conduct of bus inspections, safety checks, and the diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on commercial buses. Utilizes vehicle computer electronics systems to interpret failure modes to initiate or assign repairs. Participate in major and minor mechanical repairs on buses and other light motorized equipment; diagnose diesel internal combustion engine maintenance problems. Coordinate service calls for emergency breakdowns. Schedule and oversee staff to ensure efficient job completion. Maintain a clean, safe work environment in compliance with company and OSHA Standards. Maintain accurate recordkeeping of all maintenance shop activities. Conduct maintenance and safety training for all employees including newly hired personnel. Conduct in-service training programs for employees with equipment suppliers for new techniques in mechanical repairs. Assist in the selection of new employees; train, supervise and evaluate assigned employees. Interpersonal skills using tact, patience, and courtesy. Perform other duties as required. KNOWLEDGE OF: Electrical systems and electronics with solid troubleshooting techniques A MUST. Tools, equipment and procedures used in the general overhaul, repairs and maintenance of automotive equipment. Principles of internal combustion engines, gas and diesel. Understanding of technologies involved in electrical, hydraulics and fuel systems. Record-keeping techniques. Knowledge of health and safety regulations. Technical aspects of field of specialty. Adherence to state laws and DOT regulations. Basic math. EDUCATION: High school diploma or G.E.D. Undergraduate and/or graduate degree a plus. LICENSES AND OTHER REQUIREMENTS: Certification from a nationally accredited mechanical/electrical institution is a plus. Formal training such as military, ASE certification, and/or 608/609 certificate a plus. Experience with Cummins Bus / Motor or Vanhool Bus / Motor a plus. EXPERIENCE: Diesel engine repair: 10 years (Required) Mechanical knowledge: 10 years (Required) SCHEDULE: Full-Time 1st Shift - 5am - 2pm 10 hour shift 8 hour shift Holidays On call WHY CHOOSE TopView Sightseeing: Competitive Compensation: Earn $30.00 - $40.00 per hour, commensurate with experience. Up to $10,000 sign on bonus.
We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.