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Job title: Complaints Coordinator Job location: New York, NY 10004 Shift: Hybrid 9-5 Date Range: 03/30/2026 - 05/23/2026, Possible Extension Pay: $19- $21/hr without benefits Education: High School Diploma/ GED Skills: Assist Complaints Team leader with MACESS documentation inquiries/complaints. Assist specialists with escalated issues (transportation requests, specialty appointments). Support management with special projects (PCP monthly projects, MIS assignments, PCP error reports). Record and respond to customer contacts and update the tracking system with follow-up and closure. Provide member orientations (on-site and telephone). Process and resolve complaints and update information in the system. Assist with PCP selection/assignment and member demographic updates. Provide benefit/service information to members, prospective members, and providers. Perform retention efforts, handle Medicare overflow calls, and support outreach projects. Handle roster, disenrollment, provider, and claim billing inquiries. Schedule marketing appointments for prospective enrollees. Skills: Customer Focus, Functional/Technical Skills, Written/Oral Communication, Integrity and Trust. 1 year experience in Managed Care/call center handling high-volume calls. Duties: • Provide customer service to members, providers, and prospective members., • Document all customer contacts into the tracking system., • Process complaints and assist supervisory staff with complaints review., • Handle escalated issues and assist the management team with specialty projects., • Provide administrative support to the Fair Hearings and Complaints Team., • Data entry and intake of complaint and fair hearing cases into designated tools., • Retrieve documents from various systems to demonstrate compliance with state directives., • Collaborate with business partners to gather documentation for responses to state agencies related to complaints and fair hearing requests., • Perform other administrative duties as assigned. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job title: Complaints Coordinator Job location: New York, NY 10004 Shift: Hybrid 9-5 Date Range: 03/30/2026 - 05/23/2026, Possible Extension Pay: $19- $20/hr without benefits Education: High School Diploma/ GED Skills: Assist Complaints Team leader with MACESS documentation inquiries/complaints. Assist specialists with escalated issues (transportation requests, specialty appointments). Support management with special projects (PCP monthly projects, MIS assignments, PCP error reports). Record and respond to customer contacts and update the tracking system with follow-up and closure. Provide member orientations (on-site and telephone). Process and resolve complaints and update information in the system. Assist with PCP selection/assignment and member demographic updates. Provide benefit/service information to members, prospective members, and providers. Perform retention efforts, handle Medicare overflow calls, and support outreach projects. Handle roster, disenrollment, provider, and claim billing inquiries. Schedule marketing appointments for prospective enrollees. Skills: Customer Focus, Functional/Technical Skills, Written/Oral Communication, Integrity and Trust. 1 year experience in Managed Care/call center handling high-volume calls. Duties: • Provide customer service to members, providers, and prospective members., • Document all customer contacts into the tracking system., • Process complaints and assist supervisory staff with complaints review., • Handle escalated issues and assist the management team with specialty projects., • Provide administrative support to the Fair Hearings and Complaints Team., • Data entry and intake of complaint and fair hearing cases into designated tools., • Retrieve documents from various systems to demonstrate compliance with state directives., • Collaborate with business partners to gather documentation for responses to state agencies related to complaints and fair hearing requests., • Perform other administrative duties as assigned. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job Description Center-based BT/RBT Opportunities! Behavior Technician (BT) / Registered Behavior Technician (RBT) Behavior Therapist / ABA Therapist / ABA Paraprofessional Location: Latham, NY Center Total Compensation Range: $20.00 - $27.00 per hour At Ascend Autism, we're dedicated to making a positive, lasting impact on the lives of children and adolescents diagnosed with Autism Spectrum Disorder (ASD). Our compassionate, expert team provides personalized in-center therapy services, utilizing the scientifically backed principles of Applied Behavior Analysis (ABA). With a focus on both the success of each child and the well-being of their families, we aim to elevate outcomes of those we serve. We’re Looking for Passionate ABA Therapists to Join Our Team! Are you passionate about making a real difference in the lives of children with autism? Ascend Autism is seeking caring, dedicated ABA Behavior Technicians (also known as Behavior Therapists) to join our supportive team. In this rewarding role, you’ll have the opportunity to provide hands-on ABA therapy to children under the guidance of a Board Certified Behavior Analyst (BCBA). As a member of our team, you'll not only contribute to the progress and development of each child but also be a part of a warm, collaborative environment where your growth and success matter. If you're looking for a meaningful career where you can truly make a difference working with children, we'd love to hear from you! Job Responsibilities: • Provide 1:1 Applied Behavior Analysis (ABA) therapy in our center, • Implement individualized treatment plans developed by BCBAs, • Collect behavior and skill acquisition data during sessions to monitor progress, • Provide regular verbal and written progress updates, • Participate in team meetings and training workshops, • Experience working with children, comfortable with 2-7 y/o's, • Experience with developmental disabilities (preferred), • Authorized to work in the United States, • Fluent in English; additional opportunities for candidates with other language fluency, • College graduate or some college experience (preferred), • If college graduate, preferred areas of study: Psychology, Early Childhood Development, Special Education, or related fields, • Current Registered Behavior Technician (RBT) Certification or willingness to obtain certification – see below for details!, • Valid driver’s license and access to reliable transportation What we offer: • Registered Behavior Technician (RBT) Certification, • Competitive, weekly pay ($20-27/hour), • Flexible schedule, • A rewarding experience helping children and families reach their full potential, • Professional development, leadership opportunities, and scholarship/education assistance opportunities, • Opportunity for supervision hours towards becoming a Board Certified Behavioral Analyst (BCBA) What is a Registered Behavior Technician (RBT)? Registered Behavior Technicians (RBTs) are therapists that work one-on-one with children diagnosed with autism and directly implement an ABA treatment plan designed and guided by BCBAs. RBTs help the children acquire new skills and work toward the goals of improving communication, social interactions, problem-solving and adaptive living skills. How do I become a Registered Behavior Technician (RBT)? Ascend provides on-the-job training to become certified as a Registered Behavior Technician! The 40-hour online course, RBT Competency Assessment, and RBT exam can all be completed in six weeks or less. Ascend will cover the costs of the course and provide a raise once you receive your new certification! Our most successful Behavior Therapists often are considering a career as, or work with: Childcare, Babysitter, Nanny, Counselor, After-School Counselor, Behavioral and Social Sciences, Behavioral Therapist, ABA Therapist, Applied Behavior Analysis, ABA Therapist, Assistant, Behavior Therapist, Behavior Technician, Behavioral Health, Behavior Interventionist, Behavior Modification, Caregiver for Kids, Children, Youth and Teens, Camp Counselor, Child Development, Coach, Developmental Interventionist, Disability Technician, Education/Educator, Healthcare, Marriage Family Therapist, Preschool Teacher, Social Work, Student, Disabilities, Developmental Disabilities, Mental Health Specialist, MFT, Pediatrics, Psychology, RBT, Social Services, Social Learning, Social Work, Sociology, Special Education, Teacher’s Assistant, Teacher’s Aide, Therapy, Therapist, Tutor, Youth Program Coordinator. Apply today to hear more about this exciting opportunity! To learn more, please visit Ascend is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status. Powered by JazzHR MskFQDETiI

Job DescriptionPosition: After School Program Counselor, Part Time Seasonal Position up to 40 hours weekly Extended Day Program support staff shall be hired by the Albany Police Athletic League and charged with the implementation of the extended day options at an Albany City School District site contracted for services . The incumbent will forge relationships in the community and assist with programs for the students that best address their physical, mental, academic and emotional development on their journey toward adulthood. Description: · Assist with Program student to staff ratio, Manage the planning and executing of a wide range of Enrichment programs and activities. Specific duties will include program set up and clean up; distribution of dinner; checking to ensure that activities are unfolding on schedule and that supervision is being provided. Trouble-shooting when necessary and soliciting assistance from supervisor when needed. · Work with the PAL Executive Director, Program Manager, Site Coordinator, and Building Principal to ensure that transitions between extended day activities are smooth and identify any issues and report them in a timely manner. · Complete any other duties assigned by the PAL Executive Director, Program Manager, or Site Coordinator. This may require schedule flexibility. Qualifications: Must have excellent writing, communication and organizational skills and the ability to manage multiple projects and programs. · Must be able to work with children in safe and positive atmosphere.· Must be able to work independently with minimal supervision. · Reliable transportation to and from work site · Background check/Fingerprints? Projected salary range: $14.25 - $15.25 per hour This Program will run most School Days Mon-Friday 2:30 PM - 6:30 PM (depending on actual building dismissal times), during the academic school year. Interested Applicants Please Contact Immediately: Leonard Ricchiuti Albany Pal (518)435-0392 Join our team! As an After School Program Counselor, you will oversee all aspects of education, curriculum, and activities for students under your supervision. You will choose programs, curriculum, and activities that align with our beliefs and educational mission, ensure compliance within classrooms, and help train staff. The ideal candidate has a deep understanding of child development and education, and can work well with staff and families alike to ensure educational, fun activities year-round. Responsibilities • Organize programs and lesson plans for students under your supervision, • Utilize programs that meet state minimums and standards, • Order and manage supplies for classrooms based on chosen curriculum standards, • Meet state-specific guidelines and hold any applicable certifications, • Experience previously working directly with children, • Ability to build strong relationships with coworkers and families to ensure a positive learning experience

GAI seeks a skilled, highly motivated, results-driven Marketing Specialist to join our dynamic Transportation & Infrastructure team. This challenging and rewarding position will include coordinating the pursuit process and preparation of winning proposals, LOIs, qualifications, and presentations; producing marketing collateral; and supporting business-development goals in collaboration with GAI's business sector leaders and marketing, technical, and administrative staff. Our ideal candidate is passionate about the Architecture, Engineering, and Construction (AEC) Industry pursuit success, process improvement, and committed to proposal excellence. If you also have excellent organizational and communication skills, perform well under deadlines, are a detail-oriented team player, and, most importantly, have a positive, client-first attitude, we want to hear from you! Join GAI and make your mark as part of a growing infrastructure firm where exceptional professionals can work, learn, lead, and achieve. Essential Duties and Responsibilities: • Participate in kick-off meetings, proposal task scheduling, review, production, and delivery activities, • Follow through with assigned proposal tasks to meet critical deadlines, • Coordinate with internal and external points of contact to gather requested information and materials, • Track proposal efforts and ensure scheduled milestones are met, • Assist in writing marketing and technical content, • Proofread to ensure continuity and compliance with legal, technical, and marketing specifications, • Support presentation efforts including presentation development, rehearsals, materials, and logistics, • Maintain and populate detailed data in GAI's Deltek Vantagepoint database, • Provides assistance of marketing activities to support pursuit, client, and business plan objectives and contributes to the implementation of these activities including but not limited to conferences, events, sponsorships, design award submittals, speaker proposal/presentations, brochures, service briefs, project profiles, etc., • 5+ years of related experience as a proposal specialist/coordinator, prior AEC industry experience preferred, • Proficiency with Microsoft Word, Excel, Outlook and PowerPoint, • Proficiency with Adobe Creative Suite, • Deltek Vantagepoint (or similar database programs) experience is a plus, • Competent proofreading and editing skills, • Excellent communication and organizational skills, • Able to document and process information quickly and accurately, with strong attention to detail, • Flexible and able to balance priorities and manage multiple tasks simultaneously within tight schedules, • Able to work both independently and as part of a team, • Able to work flexible hours, including nights and weekends, on a limited basis, to meet proposal deadlines, • Able to travel to surrounding states (several times throughout the year) Why GAI? At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: • Competitive salary -GAI is committed to paying market-based salaries, • Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire), • New paid Maternity/Paternity/Adoption program, • Generous Paid Time Off and 7 paid holidays, • 401k company match, • Tuition Reimbursement EducationBachelors of Marketing (required) Experience5 years: Related experience as a proposal specialist/coordinator. (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

GAI seeks a skilled, highly motivated, results-driven Marketing Specialist to join our dynamic Transportation & Infrastructure team. This challenging and rewarding position will include coordinating the pursuit process and preparation of winning proposals, LOIs, qualifications, and presentations; producing marketing collateral; and supporting business-development goals in collaboration with GAI's business sector leaders and marketing, technical, and administrative staff. Our ideal candidate is passionate about the Architecture, Engineering, and Construction (AEC) Industry pursuit success, process improvement, and committed to proposal excellence. If you also have excellent organizational and communication skills, perform well under deadlines, are a detail-oriented team player, and, most importantly, have a positive, client-first attitude, we want to hear from you! Join GAI and make your mark as part of a growing infrastructure firm where exceptional professionals can work, learn, lead, and achieve. Essential Duties and Responsibilities: • Participate in kick-off meetings, proposal task scheduling, review, production, and delivery activities, • Follow through with assigned proposal tasks to meet critical deadlines, • Coordinate with internal and external points of contact to gather requested information and materials, • Track proposal efforts and ensure scheduled milestones are met, • Assist in writing marketing and technical content, • Proofread to ensure continuity and compliance with legal, technical, and marketing specifications, • Support presentation efforts including presentation development, rehearsals, materials, and logistics, • Maintain and populate detailed data in GAI's Deltek Vantagepoint database, • Provides assistance of marketing activities to support pursuit, client, and business plan objectives and contributes to the implementation of these activities including but not limited to conferences, events, sponsorships, design award submittals, speaker proposal/presentations, brochures, service briefs, project profiles, etc., • 5+ years of related experience as a proposal specialist/coordinator, prior AEC industry experience preferred, • Proficiency with Microsoft Word, Excel, Outlook and PowerPoint, • Proficiency with Adobe Creative Suite, • Deltek Vantagepoint (or similar database programs) experience is a plus, • Competent proofreading and editing skills, • Excellent communication and organizational skills, • Able to document and process information quickly and accurately, with strong attention to detail, • Flexible and able to balance priorities and manage multiple tasks simultaneously within tight schedules, • Able to work both independently and as part of a team, • Able to work flexible hours, including nights and weekends, on a limited basis, to meet proposal deadlines, • Able to travel to surrounding states (several times throughout the year) Why GAI? At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: • Competitive salary -GAI is committed to paying market-based salaries, • Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire), • New paid Maternity/Paternity/Adoption program, • Generous Paid Time Off and 7 paid holidays, • 401k company match, • Tuition Reimbursement EducationBachelors of Marketing (preferred) Experience10 years: Related Experience (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Logistics Coordinator. In this role, you will assist with coordinating travel details, organizing travel arrangements, and supporting clients throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment. Client Support & Travel Coordination In this role, you will: • Provide excellent customer service to clients planning travel, • Assist with coordinating travel logistics including vacation packages, cruises, tours, hotel accommodations, and transportation details, • Respond to client questions and provide helpful travel-related information, • Communicate with travel suppliers to confirm reservations and itinerary details, • Maintain accurate records of client interactions and travel bookings, • Stay informed on travel promotions, supplier updates, and destination information Strong customer service and communication skills * Ability to work independently in a remote environment * Comfortable using email, online platforms, and basic computer tools * Organized with strong attention to detail * Positive attitude and professional communication style Previous experience in customer service, travel, or logistics coordination is helpful but not required. What We Offer * Remote work opportunity * Flexible scheduling options * Access to travel industry training and resources * Ongoing support from an experienced travel team * Travel industry perks and supplier discounts when available

Job Description TransCare Program Coordinator In Our Own Voices, Inc. (IOOV) Albany, NY | Full-Time, Exempt | On-Site (Evenings & weekends required as needed) Reports To: Director of Interventions About In Our Own Voices, Inc. In Our Own Voices, Inc. (IOOV) is a Black-led, LGBTQ+ people-of-color–centered nonprofit organization based in Albany, NY. IOOV is dedicated to advancing the health, safety, and empowerment of LGBTQ+ communities of color through culturally affirming health services, advocacy, and community-building. Our work is rooted in racial justice, gender equity, and liberation-centered care. The TransCare Program is a cornerstone of IOOV’s LGBTQ+ Health Services, delivering HIV, STI, and HCV prevention, education, testing, and linkage-to-care services designed specifically for Transgender and Gender Non-Conforming/Non-Binary (TGNCNB) communities of color. Position Summary The TransCare Program Coordinator is a leadership role within IOOV’s LGBTQ+ Health Services team. This position is responsible for coordinating, implementing, and expanding culturally responsive HIV/STI/HCV prevention and care initiatives for TGNCNB communities of color. The Coordinator oversees evidence-based and community-rooted interventions, supervises program staff, facilitates outreach and engagement, and ensures high-quality, compliant service delivery. This role blends direct service, program leadership, staff supervision, and community engagement to reduce health disparities, strengthen care access, and build affirming systems of support for TGNCNB individuals. Major Responsibilities Program Coordination & Implementation • Coordinate comprehensive HIV/STI/HCV prevention, education, testing, and linkage-to-care services for TGNCNB communities, with a focus on TGNC people of color, • Implement, recruit for, and facilitate evidence-based and homegrown interventions, including Project Phoenix and SexTransations, • Expand community-based and site-based testing services to increase the number of TGNCNB individuals who know their HIV/STI/HCV status, • Conduct risk assessments and provide direct case management, patient navigation, referrals, and linkage to affirming care, • Design and implement social marketing and health education campaigns focused on sexual health, wellness, and empowerment, • Plan, coordinate, and facilitate community events including Transgender Day of Remembrance, Gender-Affirming Drives, and the Sex Toy Drive, • Conduct in-person, digital, and community-based outreach to ensure visibility, trust-building, and sustained engagement, • Conduct HIV and HCV risk assessments, testing, and counseling services in compliance with state and federal guidelines, • Ensure timely and accurate submission of counseling, testing, and outreach data to the NYS AIDS Institute and IOOV funders, • Maintain strict compliance with HIPAA and NYS HIV Confidentiality Laws, • Supervise and support the Case Manager, Community Engagement Specialist, and Peer Advocate, • Provide onboarding, training, coaching, and performance evaluations for supervised staff, • Submit accurate and timely monthly program reports to IOOV leadership and funders, • Participate in staff meetings, cross-departmental collaboration, trainings, and professional development opportunities, • Perform additional duties as assigned to support program growth, compliance, and organizational priorities Qualifications Required • Bachelor’s degree in Public Health, Social Work, Human Services, or a related field, • Minimum of 2 years of experience in clinical or community-based HIV/STI/HCV interventions, counseling, and psychosocial assessments, • Strong knowledge of social service systems and resources supporting TGNCNB communities and people living with or at risk for HIV/STIs/HCV, • Demonstrated understanding of LGBTQ+ health, PrEP, PEP, gender-affirming care, and harm reduction approaches, • Strong group facilitation, written, and verbal communication skills, • Ability to work flexible hours, including evenings and weekends, • HIV counseling and testing certification, or willingness to obtain within 90 days (training provided), • Spanish language proficiency, • Supervisory or team leadership experience Physical Demands & Work Environment • Ability to lift up to 50 pounds unassisted, • Prolonged sitting and extensive computer use, • Close visual acuity required for detailed computer-based work, • Frequent interaction with clients, colleagues, and community partners via phone, email, and in person, • Primarily office-based with regular community outreach and event-based work Why Join IOOV? At IOOV, health equity is justice. As the TransCare Program Coordinator, you will help lead transformative work ensuring TGNCNB communities of color have access to affirming care, critical resources, and safe, empowering spaces. This role offers a meaningful opportunity to combine direct service, leadership, and community engagement while making a measurable impact on lives and systems. In Our Own Voices, Inc. is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other status protected by law. Company DescriptionIn Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Job DescriptionPosition Summary The Service Coordination Supervisor provides leadership, oversight, and support to Service Coordinators, ensuring high-quality, person-centered services for individuals with disabilities and/or seniors. The Supervisor ensures all planning, coordination, and documentation meet New York State Department of Health (DOH) requirements. This position promotes independence, community inclusion, and self-determination through effective supervision, compliance monitoring, and professional development. Essential Duties & Responsibilities • Supervise Service Coordinators in accordance with state regulations and agency policy., • Hold monthly individual supervision meetings and maintain required documentation., • Review and approve Individual Service Plans (ISPs) and Revised Service Plans (RSPs) for accuracy, compliance, and person-centered content., • Meet potential and active participants in person before any ISP/RSP completion, unless doing so would cause a delay., • Conduct periodic file audits and case reviews to ensure regulatory compliance and quality service delivery., • Monitor caseload distribution and assist in assigning and balancing workloads., • Provide training, mentoring, coaching, and performance feedback to Service Coordinators., • Ensure timely documentation, service notes, and full compliance with agency and state guidelines., • Participate in interdisciplinary team meetings, case conferences, and required staff development sessions., • Report compliance issues or program concerns to the Program Director or Executive Director., • Maintain up-to-date knowledge of NYS regulations, DOH guidance, and best practices., • Support a culture of accountability, professionalism, and teamwork., • Carry a caseload of up to 10 participants when needed. Minimum Qualifications Candidates must meet NYS Service Coordinator qualifications. One of the following is required: • LMSW or LCSW (NYS Education Department), • Master’s/Doctorate in Social Work, Psychology, or Gerontology, • Licensed Physical Therapist, Registered Nurse, Certified Teacher of Students with Disabilities, Certified Rehabilitation Counselor (CRCC), Licensed Speech Pathologist, or Licensed Occupational Therapist Experience: Minimum one year of case management/service coordination experience, including referrals and linkage to community services for individuals with disabilities and/or seniors. Experience as an NHTD/TBI Service Coordinator is strongly preferred. Supervisory Requirements • Must supervise Service Coordinators and provide ongoing oversight and training., • Maintain supervision documentation and provide records for audits or reviews. Knowledge, Skills & Abilities • Strong understanding of community-based supports and service systems., • Leadership skills in supervision, mentoring, and performance management., • Knowledge of person-centered planning and service coordination best practices., • Excellent interpersonal, communication, and organizational abilities., • Ability to interpret and apply NYS DOH regulations., • Proficiency in Microsoft Office, data entry, and EHR systems., • Ability to manage multiple priorities in a compliance-driven environment. Working Conditions • A combination of office and community-based work., • Travel required for participant visits and meetings., • Valid NYS driver’s license and reliable transportation required., • Occasional evening or weekend hours may be necessary. Compensation & Benefits Competitive salary based on education and experience, with health, dental, and vision benefits, PTO, holidays, and training opportunities. Equal Opportunity Statement Higher Ground IHS Inc. is an Equal Opportunity Employer and prohibits discrimination based on any protected classification under applicable law.

Job Description Leigh & Co. Events is a fast-growing wedding planning company based throughout the entire United States - we are looking for planners in New York. We provide wedding design, wedding coordination and planning services for engaged couples. The Lead Wedding Coordinator position is an exciting opportunity for those looking to be a wedding planner. This position is a contract role and you can pick your own schedule! Training is provided. Pay ranges from $25 - $35/hour and is paid per project. We're looking for individuals to join for our 2026 season and beyond. This position will serve as a lead planner to provide wedding planning services for couples, primarily onsite. It's a great opportunity for someone looking for work in the wedding industry. You will work alongside our assistant coordinators and provide the following to execute weddings. • Create wedding timelines for couples, • Be an advocate for the couple, keeping them calm under pressure and assisting with any issues that arise throughout the day, • Oversee ceremony & reception set up, • Execute all day-of operations for the wedding, which includes being at the venue from the very beginning of the morning through tear down at the end of the night, • Greet and direct all vendors, • Communicate with all vendors regarding set ups, • Set up of seating cards, menu cards, table numbers, favors, guest book and other decor, • Assist the wedding party and family with any needs, questions or concerns, • Ability to work weekends is essential, • Must have 2 years experience as a wedding planner or event planner, • Must have strong communication skills and be detail oriented, • Must have reliable transportation, • Must be able to carry and lift 30 lbs.

Job Description The Capital District YMCA is seeking a dynamic individual to fill the Program Coordinator role to support the work of the Y, a leading charity committed to strengthening the community. The Program Coordinator will assist with implementing the YMCA of the USA Black and Latino Achievers Program Model. This position supports the work of the Y, a leading charity committed to strengthening the community. Coordinates the assigned programs and events for the designated member groups and/or program participants. In addition, the coordinator will provide supervision and guidance to program participants and volunteers to ensure the program's success. QUALIFICATIONS: • High School/GED is required. A bachelor’s degree in a related field is preferred., • 1 - 2 years related experience in youth programming is preferred., • Proficiency in Microsoft Word, Excel, Outlook, and other software programs is required., • Reliable transportation with the ability to work a flexible schedule, including evenings and weekends., • Complete within 30 days of hire: Current certifications in CPR/AED and First Aid and Bloodborne Pathogens., • Passion, enthusiasm, and commitment to the mission and cause of the YMCA; Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people., • Must present a professional image, possess conflict resolution skills, and demonstrate sound judgment and initiative., • Must be highly organized with the ability to work under pressure and think

Job Description Ready to Make a Difference? The Legal Aid Society of Northeastern New York, a nonprofit civil legal services program, is seeking a Staff Attorney for the Albany office. Legal Aid's mission is to fight for fairness, dignity, and justice for those living in poverty and for a society that is inclusive and equitable for all. We transform lives, build communities, and empower people by using the law to address individual and systemic wrongs and inequities. Our service area spans sixteen counties, in upstate New York, encompassing six regional offices. This position is based out of the Albany office. For more information about our work, staff, and clients, visit . About the Role HIV/AIDS Law Consortium (HALC): The HALC Staff Attorney will provide legal representation and assistance to people living with HIV in a wide range of civil matters, including housing, public benefits, Social Security disability, Medicare/Medicaid, consumer rights, and advance planning. The attorney will also coordinate referrals between community partners and participate in outreach and community legal education events. In collaboration with a client services coordinator, the attorney is responsible for maintaining grant compliance data and assisting with monthly reporting through the New York State AIDS Institute Reporting System (AIRS). The Consortium serves 15 counties and the Saint-Regis Mohawk Reservation. We are a unionized program with excellent benefits, offering generous time off, excellent health insurance coverage with premiums primarily paid by LASNNY, health and long-term disability insurance, retirement contributions, tuition reimbursement, qualifying moving expenses, and flexible hybrid-remote and alternative work schedules. Duties and Responsibilities • Responsibilities include legal advice and brief services to clients with opportunities for representation in a broad variety of court and administrative proceedings., • Outreach, referral coordination, community legal education, and in-service training to human service providers on legal issues., • Case reporting, grant compliance data and outcome reporting to grant funders., • Possesses curiosity about the law and is interested in or possesses substantive law knowledge of many areas of law., • Competent in and enjoys researching new legal issues., • Must be able to communicate effectively with clients, staff, and Consortium partners and work independently and efficiently., • Ability to handle and advise on a wide variety and high volume of civil legal matters., • Demonstrated understanding of the needs of the clients we serve, and excellent listening, communication and organization skills., • Must be licensed to practice law in NYS or be eligible for admission. Law Graduates will be considered if they have passed the bar exam., • Applicants must demonstrate a strong commitment to helping low-income and disadvantaged people overcome institutional barriers to employment, safety, housing, and income support and the provision of assertive, compassionate and sensitive trauma-informed services., • Must be able to communicate effectively with clients and staff, work independently and efficiently, and be able to solve problems and work collaboratively with community partner agency staff., • Training or experience in community lawyering or community organizing demonstrated strong listening and relationship-building skills, experience, creativity, and willingness to use varied legal and non-legal advocacy tools to advance community-identified initiatives preferred., • Must be willing to travel throughout our service area;, • New York State resident with reliable transportation, • Strong computer, administrative, reporting, and data entry skills required., • The ability to speak Spanish or Chinese is a plus. Work Environment This position operates in a professional law office environment and occasionally may require the carrying of regular office supplies. This role requires using standard office equipment and software and remote videoconferencing platforms. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. At LASNNY we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. We strongly encourage applications from women, BIPOC, LGBTQI+ persons, protected veterans, applicants and recipients of public assistance, older adults, and people with disabilities. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at LASNNY and we will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Job Description PROGRAM ASSISTANT, MARILLAC (ALBANY) Location: Albany, NY Program: Homeless Services Program - Marillac Family Shelter Type: Full-time / Non-exempt Pay Range: $17.86- $21.86 Schedule: Monday - Friday; 7:30am-3:30pm Job Ref. #: 0513 Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview: The Program Assistant assists with a wide variety of tasks related to the effective management of daily operations of the Marillac Family Shelter. Tasks include, but are not limited to: supply inventory, monitoring/ ordering, maintaining records of clients and daily census, front desk coverage and childcare as needed. Maintain a respectful, supportive, caring and family-oriented atmosphere for residents of the facility and staff members. Position Requirements: • High School diploma or GED Equivalent is required; College degree in human services preferred., • Clean and Valid New York State Driver’s License*; actively licensed for at least one (1) year with reliable transportation., • Ability to relate to a culturally diverse resident population., • At least one year of relevant experience and a professional record of integrity and strong advocacy for families who are experiencing homelessness., • Excellent organization, planning and time management skills., • Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite, and use secure Internet practices., • Strong organization and planning skills., • Excellent communication skills and solid writing aptitude., • Ability to work collaboratively with other personnel and service providers or Professionals., • Must be able to respond effectively and therapeutically in crisis situations., • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude., • A kind, warm and caring mindset; Capable of exhibiting empathy for those in need., • Ability to nurture and show compassion and understanding for clients/children in crisis., • Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability. Essential Duties & Responsibilities include, but are not limited to: • Establish and maintain professional working relationships with staff members, service providers, community resource people, and residents according to all agency procedures, policies, and practices., • Ordering of supplies that are needed to operate the shelter effectively. This includes but is not limited to office supplies, household items, regional food banks, and first aid supplies., • Complete reports for Quarterly Statistics, United Way, Food Bank and audit sheets for program compliance and billing., • Ensuring all record keeping requirements are being met accurately through completion of audit sheets., • Support Activities Coordinator with holiday planning of on-site events and donations., • Set up client files and maintain on a weekly basis., • Photocopy appropriate materials as required., • Assist with front desk coverage and childcare as needed., • Conduct unit inspections and monthly fire drills., • Conduct weekly reviews of surveillance video; documenting activity or incidences., • Ensure a safe, secure, healthy environment by reporting situations that need attention and provide follow up as needed., • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. EEO Statement St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. If you would like to learn more about our agency or one of our many programs, please visit our website at:

Job Description ???? Ready to Be a Champion for Justice? Join the Legal Aid Society of Northeastern New York as a Client Services Coordinator and help transform lives every single day! Are you passionate about making a real difference in your community? Do you thrive in fast-paced environments where your work directly impacts vulnerable families and individuals? If you're ready to be part of something bigger than yourself, we want YOU on our team! ???? Who We Are The Legal Aid Society of Northeastern New York isn't just another nonprofit-we're justice warriors fighting on the front lines for fairness, dignity, and equity. Across sixteen counties in upstate New York, our six regional offices are beacons of hope for those facing life's toughest legal challenges. We don't just practice law; we transform lives, build stronger communities, and empower people to overcome systemic barriers. ✨ Your Mission (Should You Choose to Accept It!) As our Client Services Coordinator, you'll be the vital heartbeat of our operations-the person who ensures everything runs smoothly while our attorneys focus on winning cases that change lives. You'll serve as a bridge between hope and help, connecting vulnerable community members with the legal support they desperately need. This isn't just administrative work-it's advocacy in action! ???? What You'll Do Every Day Be the Hero Behind the Scenes: • Empower clients through intake interviews, helping them navigate their legal journey with dignity and respect, • Orchestrate justice by coordinating with courts, attorneys, and pro bono counsel to ensure cases move forward efficiently, • Champion accessibility by supporting applications for assistance and connecting clients with attorneys, • Conduct meaningful intake interviews that capture the essence of each client's legal challenge, • Determine eligibility and match clients with the perfect legal resources, • Provide exceptional clerical and administrative support that keeps our legal heroes focused on winning cases, • Support outreach events and legal clinics that bring services directly to those who need them most, • Collaborate with diverse teams who share your passion for social justice Your Experience Speaks Volumes: • 2+ years of secretarial/administrative experience (legal experience is a major plus!), • Tech-savvy professional comfortable with case management systems, databases, and modern office software, • Genuine commitment to serving vulnerable populations with dignity and respect, • Cultural sensitivity and ability to connect with diverse, low-income community members, • Detail-oriented multitasker who can follow complex protocols while maintaining accuracy, • Reliable professional with excellent attendance and punctuality, • Adaptable problem-solver willing to take on new challenges and reasonable overtime when needed, • New York State resident with reliable transportation You'll work in a supportive, professional law office atmosphere where every day brings new opportunities to make a difference. Our modern facilities are equipped with cutting-edge technology, and we're committed to providing reasonable accommodations to ensure everyone can perform at their best. ???? Competitive Compensation & Benefits We believe in fairly compensating the champions of justice! This position offers a competitive salary range of $42,455 - $56,392, with placement within the range based on your experience and qualifications. Beyond the meaningful work and professional growth opportunities, you'll

Job Description U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at . OVERVIEW The Office Coordinator will work with the Field Office Director and Leadership to ensure efficient office operations. This may include various administrative tasks, as well as assisting clients and visitors. The successful candidate must be committed to immigration and human rights issues and be able to conduct advocacy, education, and other outreach activities. ESSENTIAL DUTIES AND RESPONSIBILITIES • Oversee maintenance and the general upkeep of the office, • Serve as main point of contact with the property manager and landlord (handling parking, recycling, and other related needs), • Submit work orders and schedule repairs for general office space and equipment, • Monitor inventory and order supplies for office, break room, as needed, clients served by the office, • Plan and coordinate events, conferences, parties, or gatherings, • Manage schedules for conference, classroom, and community spaces, • Assist with shipping and receiving logistics, including incoming mail and package deliveries, • Answer phone calls and / or emails as well as directing them to relevant staff, • Greet clients and visitors to the office, ensuring guests are comfortable and are connected with the right team members, • Assist with file maintenance including update and organization of case management tracking systems, reporting databases, and physical files (and must maintain confidentiality of information), • Assist with grants preparation documents, • Work with Program Managers, as needed, to support with / provide direct client services, • Perform other duties as assigned by supervisor All of the above duties and responsibilities are essential job functions. All job duties indicated are not be considered an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). REQUIREMENTS • Dedication to human rights of refugees, immigrants, asylum seekers, and displaced people, • High School Diploma or GED at a minimum, • Proficient in Microsoft 365 (Outlook, Word, Excel, SharePoint), Adobe Acrobat, and database programs, • Excellent written, oral, and speaking communication skills in English, along with the ability to type at 40 words per minute, • Excellent time-management and organizational skills and ability to prioritize assignments and meet goals and deadlines in fast-paced environment, • Ability to work collaboratively as a team member and independently with a high-level of self-motivation (with a proactive approach to assignments, to address needs when noticed or received), • Ability to organize, prioritize, and accomplish work assignments, • Attention to detail and quality of work outputs, • Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds, • Positive attitude, can-do approach, and pleasant, diplomatic manner, • Valid driver's license, insurance, clean driving record and personal transportation PHYSICAL DEMANDS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered. • Use of manual dexterity, tactile, visual, and audio acuity, • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands, • Occasional lifting (up to 25 pounds), bending, pulling, and carrying ADDITIONAL NOTES • Please submit a resume with your online application, • References will be required before or at time of the final interview, • No telephone calls please – the position will remain open until filled, • Work Location: In-person EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

Job Description KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500+ students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, then build the skills and confidence they need to thrive. We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together. Position Overview The Middle School Athletic Coordinator is responsible for the management of athletic programs within the school(s). The role coordinates daily athletic operations, supports coaches and student athletes, and ensures compliance with regulations. DUTIES AND RESPONSIBILITIES Program Management • Collaborate with School Leadership Teams and coaches to manage athletic programs including scheduling for practices, games, and events within school(s)., • Coordinate facility use for practices, games, and events, collaborating with the school's operations team., • Ensure athletic programs comply with New York State and local athletic association rules and safety standards., • Process student eligibility forms and forms related to athletic injuries and injury reports, in collaboration with the School Nurse and Director of Athletics., • Ensure student athlete eligibility compliance, maintaining records and reports., • Maintain accurate records of equipment inventories and event schedules., • Perform other duties as outlined by the Director of Athletics., • Committed to furthering anti-racism, equity, and racial justice in all our efforts, and we expect all our stakeholders to participate in this work so that we can create a future without limits for our students together., • Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services, • High School Diploma/GED required. Bachelor’s degree in Education, Sports Management, Kinesiology, from an accredited College or University or a related field is preferred., • Previous athletic program coordination or coaching experience at the K-12, collegiate, or community level is required., • Ability to work a flexible schedule outside of regular business hours is required., • Possession of a valid NYSPHSAA coaching certification, First Aid, CPR, and AED certification, or willingness to obtain certification through required training upon hire., • Experience working directly with students, in the charter, private, or public school environment is preferred., • Prior experience working in schools and urban communities is preferred., • Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. • Ability to stand and walk for extended periods, potentially for the duration of practices and games, and to move around the playing field or court. Bending, stooping, squatting, and climbing stairs may also be required., • Must be able to engage in physical activities, including demonstrating skills and drills, and actively participating in practices and games., • Endurance for prolonged standing and physical activity., • Must be able to access and navigate all areas of the school and other facilities as needed., • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • The employee needs to read, write, and speak English fluently., • While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear., • Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators., • Generous time-off, • Industry-leading medical, dental, and vision coverage, • Aggressive employer 403(b) contribution match, • Childcare benefits, • Unparalleled work/life Integration, • Casual dress code, • Relocation stipend (conditions apply) KIPP Capital Region offers a Middle School Athletic Coordinator $2,500-$5,000. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire. All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it’s like to work at KIPP Capital Region: kippalbany.org/join-our-team/ This role is located at KIPP Capital Region schools in Albany & Troy, NY.

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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

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Job Title: Salesforce Project Manager.Location: NY/NJ (Hybrid – 3 days/week).Seeking a Senior Project Manager to lead Salesforce B2B delivery projects, managing end-to-end execution, stakeholders, and cross-functional teams.Manage multiple Salesforce projects (scope, timeline, budget).Drive projec

Schedule: Full time Availability: Morning, Overnight (Includes Weekends).Age Requirement: Must be 18 years or older Location: Rochester, NY Address: 1500 Brooks Ave Pay: $27 / hour Job Posting: 03/23/2026 Job Posting End: 04/20/2026 Job ID:R0276318 EARN A BONUS UP TO $2,500! Hiring immediately! At

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Morning, Overnight (Includes Weekends).EARN A BONUS UP TO $2,500! Hiring immediately!.At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees, and visitors, feel safe and secure while operating on our grounds.As a Wegmans Security Offi

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Allied Universal - JobID: 1539679 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Allied Universal - JobID: 1539669 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

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Allied Universal - - Responsibilities: Perform security patrols of designated areas on foot or in vehicle; Watch for irregular or unusual conditions that may create security concerns or safety hazards; Sound alarms or calls police or fire department in case of fire or presence of unauthorized perso

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Securitas - - Responsibilities: Monitor CCTV and site surveillance systems.Oversee and respond to communications within a server group chat.Conduct regular walking patrols of the premises.Document observations through accurate reports and logs.Maintain professional communication with site staff, vi

Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by following site-specific procedures, access guidelines, and emergency response activities appropriate for a healthcare location.Respond to incidents, alarms, and critical situations in a calm, problem

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Allied Universal - JobID: 1539324 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

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TSA - - Responsibilities: Maintain frontline security by screening passengers and protecting transportation systems at airports.

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Securitas - - Responsibilities: Patrol and monitor premises to maintain safety and security; Provide customer service to employees and visitors; Enforce client site rules and directives; Respond to incidents and call-offs as needed; Operate computers for site procedures.