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Job Description SUMMARY: Supports the daily operations, including maintenance, housekeeping, safety, and vendor management of Destiny USA, ensuring building systems, common areas, and tenant service requests run smoothly under the direction of operations management. The Facilities Coordinator assists with vendor and contractor coordination, process compliance, general facilities delegation and coordination, supervision of maintenance staff, and operational coordination to maintain a safe, efficient, and welcoming property with a strong focus on customer/tenant experience. DUTIES & RESPONSIBILITIES: FACILITIES MAINTENANCE COORDINATION: • Vendor & Contractor Coordination:, • Create new vendor service/preventative maintenance contracts. Work with the Assistant General Manager/Dir of Operations, Office Manager, internal teams, and vendors to scope, budget, negotiate, and create preventive maintenance and service contracts that support our day-to-day operations/building systems., • Monitor and enforce all existing vendor service/preventative maintenance contracts. Schedule and track preventative maintenance/service for HVAC/Building Management System, plumbing, vertical transportation, landscaping/lot sweeping, trash removal, snow removal, janitorial/housekeeping services, and all other building/property internal services according to the executed contracts., • Establish relationships with vendors/contractors and onboard new contractors for bid lists on service contracts, preventive maintenance, and project work., • Document and clearly communicate progress with all vendor agreements and correspondence with vendors on schedules, changes, follow-up items, and issue resolution., • Communicates any changes or risks with service/preventative maintenance contractors to Operations management., • Facilities Maintenance Process Compliance:, • Ensures safety protocols are followed by all internal teams, vendors, and contractors., • Monitors inspections required by law and the Pyramid Management Group Operations manual are scheduled, including, but not limited to, safety equipment inspections, lift inspections, ADA inspections, restaurant inspections, various building system inspections, and all other inspections that ensure OSHA, • Tracks all building system checks completed as scheduled by internal teams and contractors according to daily/monthly/quarterly/annual/ seasonal requirements., • General Facilities and Operations Coordination:, • Administers work orders – create or receive, log, assign to appropriate group, prioritize, and ensure completion of work order tickets in our BITS SharePoint ticketing system., • Responds to tenant maintenance concerns with a strong focus on tenant experience and high-quality merchant relations., • Coordinate with tenants and tenant vendors for access, repairs, and after-hours work., • Tracks to ensure food court and restaurant tenants are meeting code requirements., • Tracks supplies and maintenance materials and orders as needed., • Supports energy management and sustainability initiatives., • Provides general operational leadership and facilities support on weekend shifts to ensure the property is clean, maintained, welcoming, and focused on the best possible customer experience., • Capital improvement project support., • Perform other related duties and special projects as directed by Operations management., • Supervisor of Maintenance Staff:, • Supervises, hires, trains, and evaluates Maintenance staff. EXPERIENCE & QUALIFICATIONS: • 1-3 years of facilities, property management, or operations experience preferred, • 1-3 years of supervisory experience preferred, • Knowledge of building systems, • Strong organization, communication, and vendor coordination skills, • Problem-solving proficiency, • Proficiency with Microsoft Office, • Proficiency with scheduling, • Ability to meet deadlines, • Ability to develop working relationships with tenants and vendors working as a team to produce the best possible outcomes EDUCATION REQUIREMENTS: • High School Diploma required PREFERRED: • Post High School with practical trades training in facilities management, • Bachelor's degree in facilities management, business, or a related field WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts; on ladders/lifts, and in various weather conditions. The noise level in the work environment is comparable of that of a busy shopping mall. Shift includes days, nights, and weekends. Job Posted by ApplicantPro

Job DescriptionDescription: The role of the K-12 Special Education Coordinator is to facilitate collaboration among teachers, school leaders, students' home districts, and families to develop and implement specialized services for children with exceptional needs. This involves both short-term and long-term planning to ensure the provision of appropriate support. Additionally, the coordinator is responsible for ensuring compliance with established policies, procedures, and regulations related to special education, thereby maintaining the district's Special Education services. The Special Education Coordinator will oversee various aspects of the curriculum and instructional resources, work towards aligning educational materials with state curriculum guidelines and strive to enhance the efficiency of the existing personnel. The coordinator will actively participate in training the teaching staff, facilitating the development of a Response to Intervention (RTI) process, and making valuable contributions to the creation of Individualized Education Service Plans (IEPs) and 504 plans. Responsibilities Roles and responsibilities may change. Additional responsibilities may be assigned throughout the course of the school year. • The successful candidate will serve as a liaison to the home districts and understands the Multi-Tiered Systems of Support (MTSS) process in order to meet the needs of the special education students; collaborate and plan tier 1, 2, and 3 interventions as part of the RTI process; track students’ progress towards goals with integrated progress monitoring tools as part of the MTSS process., • The successful candidate will review intake assessments to ensure quality and compliance, and that all students receive the educational services and instructional methods that they need to succeed aligned with Individualized Education Plans (IEPs) and 504 plans., • The successful candidate will coordinate and collaborate with Special Education teams and building leaders in regards to caseloads, schedules, Special Education transportation needs, and the Special Education state assessment processes., • The successful candidate will oversee the Special Education teams; special education eligibility and re-evaluation processes; coordinate all related services for special education placement; participate in the development of all Behavioral Intervention Plans (BIP) and Functional Behavioral Assessments (FBA); oversee IEPs, and pre-referral meetings (RTI); address behavioral strategies for special education students., • The successful candidate will participate and facilitate Manifestation Determination Review (MDR); oversee student records regarding special education issues and prepare reports for regulatory agencies while also ensuring compliance with all City, State, and Federal Special Education laws and regulations., • The successful candidate will coordinate 504 services; coordinate the RTI process within the SANY district; coordinate with Child Find referral activities; assist with the out of school placement and services; foster parental participation in the Special Education process., • The successful candidate will manage the timely submission of reports, records, and inventories; direct the delivery and continuous improvement of Special Education programs; uphold board policies and follow administrative guidelines and procedures; build community/school partnerships that enhance the Special Education operational effectiveness; maintain open and effective communications with Special Education team and Building leaders., • The successful candidate will supervise enrollment and withdrawal procedures for Special Education students; oversee proficiency and alternative testing programs; analyze test results; provide staff direction for instructional modifications and interventions that enhance student learning and improve test performance as needed; assist with the collection of educational management information and student data (e.g.,Rediker ) as directed., • The successful candidate will be responsible for trainings and assist the Special Education teams with best practice instructional strategies; conduct observations for students and staff; assist with staff and paraprofessional evaluations giving input to administrative teams; ensures procedural safeguards are met; provide training for staff regarding Special Education processes and classroom instructional practices; promote the effective use of available technology in records management and instructional activities; uphold computer technology acceptable use policies; respects staff privacy and maintain the confidentiality of privileged information., • The successful candidate will supervise the delivery of a continuance of Special Education services (e.g., student records, testing, Speech/Language Pathology, Physical and Occupational Therapy, orientation/mobility, visual/hearing, special needs transportation, transition, 504s, RTI process, etc.); keep current with the K-12 courses of study, scope and sequence framework, and state standards/guidelines; comply with state model policies and procedures for the education of students identified as having a disability; monitor education laws, rules, and regulations; develop and/or update administrative guidelines and procedures to comply with legal mandates., • The successful candidate will promote the continuity of the instructional program; provide insights about the progression of student skills and key contributions made by staff at each level; encourage Special Education teams to develop and disseminate innovative program materials; coordinate the transition process for special education students entering or leaving the program; help staff resolve problems that impede student learning and/or participation in appropriate peer group activities., • The successful candidate will serve as a liaison and information resource for our Special Education teams; support a full range of educational options; coordinate placement procedures; participate in parent conferences as necessary; ensure that services are provided in the least restrictive educational environment; promote staff knowledge and use of appropriate assistive technology; oversee monitoring procedures to ensure that assistive devices operate properly; provide guidance, communicate high expectations, and show an active interest in student progress., • The successful candidate will participate in hearing/grievance processes; monitor Special Education student graduation requirements; help Special Education teams and Building leaders with discipline and pupil management issues with Special Education students; maintain effective relationships with community services (e.g., court systems, law enforcement, health care facilities, child welfare services, etc.)., • The successful candidate will engage in staff selection, orientation, and evaluation processes as needed; express high expectations and monitor staff performance; collaborate with administrators to improve staff competencies; support opportunities for staff to develop new skills; complete staff evaluations as requested; provide leadership in the planning and delivery of staff development programs that improve teacher outcomes (e.g., methods, skills, commitment, etc.). Competencies Required The following characteristics and physical skills are essential for the successful performance of assigned duties. • Takes precautions to ensure staff/student safety. Watches for behavior that may indicate a problem. Works with staff to eliminate unacceptable behavior., • Reports evidence of suspected child abuse and neglect as required by law. Encourages and supports partner school activities as time permits., • Supports appropriate research and pilot projects. Identifies and recommends funding opportunities. Helps prepare grant and foundation proposals., • Participates in professional growth opportunities. Accepts personal responsibility for decisions and conduct. Wears appropriate work attire and maintains a professional demeanor. Strives to develop rapport and serves as a positive role model for others. Performs other specific job-related duties as assigned., • Articulates a clear vision and provides leadership to advance the change process. Promotes a positive work environment and engenders staff enthusiasm. Skillfully manages individual, group, and organizational interactions. Addresses problem situations and intervenes to resolve conflicts., • Interprets information accurately and initiates effective responses. Effectively uses listening, observation, reading, verbal, nonverbal, and writing skills. Organizes tasks and manages time effectively., • Duties may require operating and/or riding in a vehicle; traveling to meetings and work assignments; using a computer keyboard and monitor; working extended hours; working under time constraints to meet deadlines. Qualifications: • Bachelor’s degree required; Master's degree preferred, • Experience in leadership, • NYS Students with Disabilities or SPED certification required, • Experience with diverse population of students or in an urban setting a plus, • Fingerprint clearance through NYS Department of Education Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY. District Website: www.sany.org Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation. Requirements:

Job DescriptionJob Description: Event & Show Coordinator Company: Spearhead Builds LLC Location: Upstate New York (Syracuse, Rochester, Buffalo) Position Type: Part-Time / Weekend-Based Reports To: General Manager Role Overview Spearhead Builds LLC is a premier acrylic bath, decking and outdoor living contractor dedicated to "Spearhead Spec" construction—structural standards that exceed building codes. We are seeking a high-energy, organized, and results-driven Event & Show Coordinator to be the face of our brand at home shows, Chamber of Commerce events, and community festivals. The ideal candidate is a "logistics ninja" who can manage a display from registration to teardown while possessing the sales savvy to convert foot traffic into high-quality project leads. Key Responsibilities Event Scouting & Logistics: Identify, vet, and register for high-traffic local events (Home Shows, Town Days, County Fairs). Operational Execution: Transport, set up, and tear down the Spearhead Builds display (including structural cutaways, banners, and digital portfolios). Lead Generation: Proactively engage event attendees, educate them on our superior structural standards, and schedule in-home consultations. Brand Ambassadorship: Maintain a professional booth appearance and ensure all marketing materials are stocked and displayed effectively. Reporting: Track lead data accurately and report weekly performance metrics to management. Compensation & Performance Incentives This position is designed for a top-performer with a weekly pay cycle. Event Base Rate: $500.00 flat rate per show (covers setup, running, and teardown). Lead Bonus: $25.00 for every "Kept Appointment" (consultations that actually take place, calculated weekly) Sales Commission: 1% of the total signed contract value (paid in lieu of the $25 lead bonus for converted sales). Example: A $35,000 deck sale results in a $350 commission. Paid after contact signed and initial deposit received. Expenses: Mileage allowance provided for travel between the warehouse and event locations. Growth Potential: Based on performance and volume, this role has the potential to expand into a management position with an allocated assistant for larger multi-city events. Required Qualifications Highly Organized: Able to manage a calendar of events and logistical details without oversight. Outgoing Personality: Comfortable initiating conversations with strangers and "hunting" for leads in a crowded environment. Reliable Transportation: Must have a vehicle capable of transporting booth materials (or a valid driver's license to operate company transport). Physical Ability: Able to lift and move display components (banners, table displays, wood samples). Professionalism: Punctuality and a "clean-cut" professional appearance are mandatory; you represent the quality of our craftsmanship. About Spearhead Builds We don’t build "standard" projects. We build legacies. Our "Spearhead Spec" ensures our customers get the safest, most durable bathroom and outdoor living spaces in New York. We are a fast-growing company with a goal of $1M in Year 1 sales—we want you to help us get there. Powered by JazzHR ZBBtwRyr3V

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Patient Assessment / Care Planning / Counseling, • As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment., • Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life., • Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals., • Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life., • Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license., • Provides educational and goal directed counseling to patients who are seeking transplant., • Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes., • Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education., • Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons., • In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care., • Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation., • Documents based on MSW interaction and interventions provided to patient and/or family., • Quality, • Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level., • Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery., • Patient Education, • Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs., • With other members of the interdisciplinary team, provides appropriate information about all treatment modalities., • Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management., • Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available., • Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients’ representative to ensure patients’ understanding of the rights and expectations of them., • Collaborates with the team on appropriate QAI activities., • Patient Admission and Continuity of Care, • Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns., • Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment., • The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership., • Insurance and Financial Assistance, • Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance., • In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs)., • Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel., • Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills, • Staff Related, • Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager., • Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources)., • Provides training to staff pertaining to psychosocial topics as needed., • Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff., • Adheres to work defined caseload guidelines based on state regulatory requirements., • Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: • None EDUCATION AND REQUIRED CREDENTIALS: • Masters in Social Work, • Must have state required license, • Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: • 0 – 2 years’ related experience The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24.00 - $41.00 EOE, disability/veterans

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour Please view other positions similar to this one on our website: https://jobs.appone.com/contactcommunityservicesinc The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI72161274ab19-37820-38430037

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI071a90fd74c4-37820-39710709

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI0487ed7755f2-37820-38430039

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI204d6a988e0e-37820-38430040

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI270a57ced274-37820-39710711

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PIc8171f2718a4-37820-40251353

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour. The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI70168a419bea-37820-39710708

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour The Diversion Specialist plays a pivotal role in Onondaga County’s Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization’s training and scope, • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis, • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs, • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care, • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel, • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS, • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed, • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols, • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies, • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions, • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact’s iCarol system, • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled, • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use, • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines, • Meet call center performance metrics, as defined by agency and accrediting bodies, • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information, • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols, • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor’s degree strongly preferred., • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center., • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued., • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills, • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately, • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals, • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor, • Proficiency in using computer systems and databases for documentation and resource navigation, • Function autonomously and exercise good judgment and decision-making skills, • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies, • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required., • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards, • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications, • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests, • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend)., • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences, • Access to reliable daily transportation to travel to E-911 and office sites as needed., • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone., • Regular walking, driving, and the ability to lift up to 20 pounds., • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI059876076d90-37820-39710710

The Transportation Coordinator is a full-time position reporting to the Lead Transportation Supervisor and supports nightly campus transportation operations by serving as the primary coordination point for drivers, students, and the Department of Public Safety (DPS). This role provides real-time operational direction for Fixed Route Shuttle Service and Safety Escort Service, schedule coordination, and resolution of service issues, while ensuring safe, efficient, reliable service delivery. Responsibilities include monitoring daily transportation activity, conducting vehicle inspections, completing operational audits, submitting maintenance work orders, and supporting ongoing communication, coordination, and problem-solving in a fast-paced operational environment. Education and Experience Two-year degree or similar transportation dispatch logistics. Skills and Knowledge Experience in transportation coordination, or a similar operations-based role preferred. Strong communication and customer service skills with the ability to remain calm in a fast-paced environment. Working knowledge of transportation operations, DOT regulations, and safety standards preferred. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong attention to detail with the ability to learn and apply procedures quickly. Ability to work effectively in a team-oriented environment. Flexibility to work evenings, weekends, and special events as required. Multi-task in a high-volume, community and student service centered environment. Responsibilities Responsible for active coordination of transportation services including Fixed Route and Safety Escort operations. Prioritizes incoming communications, responds to emergency and non-emergency calls, makes time-sensitive operational decisions, and resolves service disruptions to ensure continuity and efficiency of transportation services. Monitors daily transportation activity including driver routes, schedules, breaks, check-ins, vehicle usage, on-time performance, and video-streaming systems. Identifies operational issues, delays, or irregularities and takes corrective action or escalates as needed. Monitors daily transportation activity including driver routes, schedules, breaks, check-ins, vehicle usage, on-time performance, and video-streaming systems. Identifies operational issues, delays, or irregularities and takes corrective action or escalates as needed. Performs administrative responsibilities including data entry, record maintenance, scheduling support, overtime/event coordination, documentation, equipment tracking, maintenance/service requests, and report preparation to support operational continuity. * Other duties as assigned. Physical Requirements Not Applicable Tools/Equipment Not Applicable Application Instructions In addition to completing an online application, please attach a resume and cover letter.

Supports and/or contributes to planning transportation needs for the efficient movement of volume in an effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. Directs the dispatch of transportation equipment in accordance with the Linehaul plan. Essential Functions Collaborates with other FedEx field operations to efficiently and effectively plan both contractor and equipment needs to ensure sufficient coverage for trailer movements. Coordinates and tracks the processing and movement of FedEx trailers, rental equipment, new trailers, and dollies in the FedEx network. Manages locally domiciled Unassigned Team logistics throughout the LH network to maximize the use of resources as well as minimize the tractor dwell. In accordance with the Linehaul plan, directs the dispatch of transportation equipment. Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures. Coordinates cargo shipments to maximize the trailer volume while meeting package delivery obligations. Enters trip details into an online system (TMS) to ensure on time delivery and pick up of trailers. Verifies the location of equipment in the dispatch system by completing yard inventories. Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment. Follows and communicates safety initiatives to ensure a safety-conscious culture. Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident . Reviews and communicates Department of Transportation (DOT) roadside violations to management. Coordinates with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and ensure annual certificates are obtained in compliance with the DOT. Reviews trailer load condition reports (TLCR's ) to ensure proper completion. Performs other duties as assigned. Minimum Education High School Diploma or GED required. Bachelor's Degree in Logistics, Business or related area, preferred Minimum Experience Dispatch experience preferred Knowledge Skills and Abilities Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Verbal and written communication skills necessary to communicate with various audiences. Ability to work productively in team environment and effectively implement operational processes Knowledge of concepts, practices, procedures and transportation regulations used in Linehaul field operations, including DOT regulations Software skills, including use of Microsoft Office software and web-based applications Job Conditions Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: 20.35 - 34.97 USD Hourly Additional Details: Hiring for Part time Linehaul Coordinator! For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Supports and/or contributes to planning transportation needs for the efficient movement of volume in an effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. Directs the dispatch of transportatio Linehaul, Coordinator, Transportation, Operations, Equipment, Dispatch

Operations Coordinator (On‑Site) Location: Syracuse, NY (On‑site) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Occasional rotating weekend coverage (1-2 hours) once fully trained Pay Rate: $52-62,000 USD/yearly (Depending on relevant experience) About the Role We are seeking an entry-level Operations Coordinator to support daily shipment and delivery operations. This is a fast‑paced, on‑site role that works closely with Customer Service and carrier partners to ensure accurate, timely shipments and quick resolution of issues. Key Responsibilities + Review delivery orders and shipment statuses from the previous day + Ensure all scheduled pickups are completed successfully + Verify account and billing information for accuracy + Review and prepare shipments for upcoming delivery days + Confirm shipments are dispatched correctly and on schedule + Act as a liaison between internal Customer Service teams and external carriers + Communicate shipment updates and respond to carrier inquiries + Troubleshoot and resolve shipment issues in real time + Provide timely updates to Customer Service regarding carrier questions or concerns Required Qualifications + At least 1 year of customer service experience + 1-2 years of LTL (Less-than-truckload) experience (preferred) + Proficiency in Microsoft Office , especially Excel + Strong communication and organizational skills + Ability to handle multiple priorities in a fast‑paced environment + Problem‑solving mindset with high attention to detail Preferred Qualifications + Experience in logistics, transportation, or 3PL environments is a strong plus Work Environment & Perks + 100% on‑site role in a collaborative office setting + Small team environment (approximately 6‑person team, 20‑person office) + Free on‑site parking + Frequently catered meals and lunches + Supportive, accessible leadership team Why Join + Position is open due to continued business growth and expanding client demand + Opportunity to build experience in operations and logistics + Stable weekday schedule with limited weekend coverage + Hands‑on role with visibility across operations and customer support Job Type & Location This is a Contract to Hire position based out of Syracuse, NY. Pay and Benefits The pay range for this position is $21.64 - $26.45/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Syracuse,NY. Application Deadline This position is anticipated to close on Jun 12, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Supports and/or contributes to planning transportation needs for the efficient movement of volume in an effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. Directs the dispatch of transportation equipment in accordance with the Linehaul plan. Essential Functions Collaborates with other FedEx field operations to efficiently and effectively plan both contractor and equipment needs to ensure sufficient coverage for trailer movements. Coordinates and tracks the processing and movement of FedEx trailers, rental equipment, new trailers, and dollies in the FedEx network. Manages locally domiciled Unassigned Team logistics throughout the LH network to maximize the use of resources as well as minimize the tractor dwell. In accordance with the Linehaul plan, directs the dispatch of transportation equipment. Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures. Coordinates cargo shipments to maximize the trailer volume while meeting package delivery obligations. Enters trip details into an online system (TMS) to ensure on time delivery and pick up of trailers. Verifies the location of equipment in the dispatch system by completing yard inventories. Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment. Follows and communicates safety initiatives to ensure a safety-conscious culture. Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident . Reviews and communicates Department of Transportation (DOT) roadside violations to management. Coordinates with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and ensure annual certificates are obtained in compliance with the DOT. Reviews trailer load condition reports (TLCR's ) to ensure proper completion. Performs other duties as assigned. Minimum Education High School Diploma or GED required. Bachelor's Degree in Logistics, Business or related area, preferred Minimum Experience Dispatch experience preferred Knowledge Skills and Abilities Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Verbal and written communication skills necessary to communicate with various audiences. Ability to work productively in team environment and effectively implement operational processes Knowledge of concepts, practices, procedures and transportation regulations used in Linehaul field operations, including DOT regulations Software skills, including use of Microsoft Office software and web-based applications Job Conditions Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.35 - $34.97 per hour Additional Details: Hiring For Part Time Linehaul Coordinator! For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Supports and/or contributes to planning transportation needs for the efficient movement of volume in an effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. Directs the dispatch of transportatio Linehaul, Coordinator, Transportation, Operations, Equipment, Dispatch

Position Title: Supervisor, Airport Operations - (SYR) Position Summary The Airport Operations Supervisor leads, develops, and maintains strategic relationships with JetBlue crewmembers, internal departments, and customers; depending on the specific station, this responsibility may extend to business partners as well. The Supervisor serves Airports crewmembers as well as business partners, when applicable, through timely coaching and mentoring, ultimately contributing to the successful development of a growing team environment. The Supervisor will collaborate and partner closely with the Manager(s) in the execution of the operational strategy to ensure the success of our customer interactions, control costs, drive revenue, and uphold safety standards. The Airport Operations Supervisor is a leadership role, directly overseeing and supporting crewmembers responsible for the execution of JetBlue's Airport operation. The Airport Operations team is responsible for safely performing all processes above the wing, where required, including but not limited to customer check-in, tagging and accepting baggage, boarding of flights, connecting customers, irregular operations, station operations, and Baggage Service Office (BSO). Essential Responsibilities Accountable to senior leadership for monitoring and executing the safety and security programs at the station to ensure a safe and secure workplace for crewmembers, customers, business partners, aircraft, facilities, and ground service equipment (GSE) (where applicable) -- responsible for meeting federal and local requirements. Provides exceptional service to both internal and external customers by leading and overseeing the delivery of hospitality and JetBlue Promises, which are in line with the high expectations customers have for JetBlue. Responsible for resolving and handling escalated issues with customers and/or crewmembers. Supports, coaches, and trains airport crewmembers, encourages engagement and takes a significant role in their development and growth achievement through effective performance management and ongoing constructive formal and informal feedback. Briefs Airports crewmembers and/or business partners prior to each shift and reports all relevant information concerning the shift to crewleader on duty, including any maintenance issues or cancellations. Strategically identifies operational challenges and implements improvements to maximize and ensure the success of on-time performance initiatives. Supports Management in the execution of the operational strategy and assumes Manager/General Manager responsibilities when they are not available. Directs and guides Airports crewmembers through operational issues while coordinating efforts with all applicable stakeholders throughout the operation as well as business partners to ensure effective day-to-day collaboration and accountability. Obtains and stays current on Airport and/or Ground Operations qualifications, as required. Ensures that policies and procedures are conducted in accordance with System Airports Performance and Quality (SAPQ) and applicable federal regulations and standards, including escalating any non-compliance to Leadership, and advising of any other escalated operational issues while monitoring events. Partners with JetBlue University (JBU) including the JBU Field Educator to ensure effective training that leads to successful customer interactions and upholds safety standards. Evaluates daily crewmember shift schedules and assignments to ensure maximum efficiency during regular and irregular operations. Must be able to stay ahead of any potential staffing challenges during both regular and irregular operations. Additionally, Supervisor should be able to plot and assign crewmembers to all applicable areas as needed. Required to fulfill frontline duties and assist in supporting Frontline crewmembers as needed. Ensure Emergency Response items are in compliance in accordance to the BlueCity Emergency Response Reference Guide (BERRG) located in Comply365. This includes Red Bag requirements, Emergency Response Plans and conducting the required Emergency Response training exercises. Ensures all stakeholders are informed of the final schedule and potential schedule changes. Enters all business partner failures in PowerApps in a timely manner. Orders station supplies and controls inventory levels that are shared weekly with the JetBlue General Manager (GM). Performs weekly fuel reconciliation. Monthly and annual fire extinguisher inspections (leasehold areas). Attend monthly airport authority meetings in the absence of the GM. Attend Annual Transportation Security Administration (TSA) tabletop exercise. Review Mint due/overdue reports and proper completion and filing of all Customer Support (CS) forms. Ensure all forms on the BlueCity Retention Log located in Comply365 are in compliance this includes using the correct revision and retention of forms. Responsible for all training in their BlueCity; including, initial and recurrent on the job training (OJT), regulatory trainings, and all revised and new training initiatives for JetBlue crewmembers and business partners. Perform station Cash Management requirements. Conduct audits - station and safety on a regular basis and submit the results as determined by the JetBlue General Manager in addition to BlueCity self-assessment audits. Prepared for internal audits by JetBlue teams such as the System Airports Performance and Quality (SAPQ) and Corporate Audit teams. This includes conducting the Blue Health and Safety Committees (BHSC) Monthly Safety Meeting and uploading the meeting minutes. In partnership with the GM, prepare for external audits by the Federal Aviation Administration (FAA), Department of Transportation (DOT), and TSA. Administrative support may be assigned, depending on station size. Other duties as assigned, including special projects. Minimum Experience and Qualifications High School Diploma or General Education Development (GED) Diploma Three (3) years of customer service, sales, or airline experience, OR one (1) year of JetBlue Customer Experience (CEX) experience Able to stand continuously for up to four (4) hours at a time Proficient in written and verbal English Ability to handle confidential information with professionalism and diplomacy Able to travel and/or work variable hours, and flexible shifts, including holidays and weekends Ability to perform under pressure and fixed time constraints Proficient knowledge of Microsoft Office Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements Able to work with various forms of payment (cash, credit cards, traveler's checks, etc.) Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge Depending on location, may need to acquire and maintain a United States Customs Clearance Available for overnight travel (10%) Must pass a pre-employment drug test Must be legally eligible to work in the country in which the position is located Authorization to work in the US is required. This position is not eligible for visa sponsorship. Preferred Experience and Qualifications Outstanding leadership capabilities, with the ability to lead, train, and motivate One (1) year of JetBlue CEX experience One (1) year of leadership or Supervision experience, preferably in the Airline industry Knowledgeable in Airport Operations and/or Ground Operations Knowledgeable in Sabre and Movement Control Web Knowledgeable in Flight Load Monitoring (FLM), Blue Eye, Compliant Resolution Official (CRO), Ground Security Coordinator (GSC) Excellent time management and prioritization skills Excellent customer service skills Ability to think creatively Bilingual skills Crewmember Expectations Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short notice Able to maintain a professional appearance When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. Equipment Computer and other office equipment Jet bridge and/or airstairs operation Public Address System Informational Display Screen systems (RIDS, FIDS, BIDS, GIDS, SPIDS) Free-standing computer kiosks used to identify and process Customer reservations Bag Scanners Duty Phone Work Environment Airport environment Subject to weather and elevated noise levels within airports Ability to stand for an extended period of time Required to do shift work and irregular hours due to irregular operations Physical Effort Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and being in a position where bending, crouching, kneeling, etc. is needed. Compensation * The base pay range for this position is between $59,430.00 and $88,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more. JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

Supports and/or contributes to planning transportation needs for the efficient movement of volume in an effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. Directs the dispatch of transportation equipment in accordance with the Linehaul plan. Essential Functions • Collaborates with other FedEx field operations to efficiently and effectively plan both contractor and equipment needs to ensure sufficient coverage for trailer movements., • Coordinates and tracks the processing and movement of FedEx trailers, rental equipment, new trailers, and dollies in the FedEx network., • Manages locally domiciled Unassigned Team logistics throughout the LH network to maximize the use of resources as well as minimize the tractor dwell., • In accordance with the Linehaul plan, directs the dispatch of transportation equipment., • Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures., • Coordinates cargo shipments to maximize the trailer volume while meeting package delivery obligations., • Enters trip details into an online system (TMS) to ensure on time delivery and pick up of trailers., • Verifies the location of equipment in the dispatch system by completing yard inventories., • Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment., • Follows and communicates safety initiatives to ensure a safety-conscious culture., • Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident ., • Reviews and communicates Department of Transportation (DOT) roadside violations to management., • Coordinates with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and ensure annual certificates are obtained in compliance with the DOT., • Reviews trailer load condition reports (TLCR's ) to ensure proper completion., • Performs other duties as assigned. Minimum Education • High School Diploma or GED required. Bachelor's Degree in Logistics, Business or related area, preferred Minimum Experience • Dispatch experience preferred Knowledge Skills and Abilities • Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals, • Verbal and written communication skills necessary to communicate with various audiences. Ability to work productively in team environment and effectively implement operational processes, • Knowledge of concepts, practices, procedures and transportation regulations used in Linehaul field operations, including DOT regulations, • Software skills, including use of Microsoft Office software and web-based applications, • Job Conditions Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.35 - $34.97 per hour Additional Details: Hiring For Part Time Linehaul Coordinator! For details on our comprehensive benefits, click _. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact _. Applicants have rights under Federal Employment Laws: • _, • _, • _, • _ E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (_), • Right to Work Notice () / () Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Supports and/or contributes to planning transportation needs for the efficient movement of volume in an effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. Directs the dispatch of transportation equipment in accordance with the Linehaul plan. Essential Functions • Collaborates with other FedEx field operations to efficiently and effectively plan both contractor and equipment needs to ensure sufficient coverage for trailer movements., • Coordinates and tracks the processing and movement of FedEx trailers, rental equipment, new trailers, and dollies in the FedEx network., • Manages locally domiciled Unassigned Team logistics throughout the LH network to maximize the use of resources as well as minimize the tractor dwell., • In accordance with the Linehaul plan, directs the dispatch of transportation equipment., • Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures., • Coordinates cargo shipments to maximize the trailer volume while meeting package delivery obligations., • Enters trip details into an online system (TMS) to ensure on time delivery and pick up of trailers., • Verifies the location of equipment in the dispatch system by completing yard inventories., • Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment., • Follows and communicates safety initiatives to ensure a safety-conscious culture., • Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident ., • Reviews and communicates Department of Transportation (DOT) roadside violations to management., • Coordinates with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and ensure annual certificates are obtained in compliance with the DOT., • Reviews trailer load condition reports (TLCR's ) to ensure proper completion., • Performs other duties as assigned. Minimum Education • High School Diploma or GED required. Bachelor's Degree in Logistics, Business or related area, preferred Minimum Experience • Dispatch experience preferred Knowledge Skills and Abilities • Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals, • Verbal and written communication skills necessary to communicate with various audiences. Ability to work productively in team environment and effectively implement operational processes, • Knowledge of concepts, practices, procedures and transportation regulations used in Linehaul field operations, including DOT regulations, • Software skills, including use of Microsoft Office software and web-based applications, • Job Conditions Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: 20.35 - 34.97 USD Hourly Additional Details: Hiring for Part time Linehaul Coordinator! For details on our comprehensive benefits, click _. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact _. Applicants have rights under Federal Employment Laws: • _, • _, • _, • _ E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (_), • Right to Work Notice () / () Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Job Locations US-NY-North Syracuse ID 2026-6453 Category Office and Administrative Support Type Full-Time (FT) Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering with the Service team to ensure seamless operational execution. The SSC is a highly organized, detaildriven professional responsible for orchestrating all administrative and preparation activities required to deliver equipment for sale or rental. In this fastpaced environment, the SSC ensures accuracy, efficiency, and seamless execution across multiple departments and locations. This role is ideal for a proven professional who thrives on ownership, values operational excellence, and is seeking a longterm career opportunity. The SSC plays a missioncritical role in customer satisfaction, delivery accuracy, and revenue execution from order acceptance through final delivery. Compensation & Work Schedule Pay Range: $26.00 - $36.00 per hour, based on experience, with opportunities for weekly overtime. • Work Environment: Onsite, 5 days per week. Potential for hybrid work following successful completion of a 6month probationary period., • Hours Expectations: Monday through Friday, 8:00 a.m. - 5:00 p.m., • Serve as the central liaison between Sales and Service, ensuring all machine preparation activities are aligned, communicated, and executed with precision., • Validate sales order accuracy and manage detailed deal sheets, including machine, work tool, and kit compatibility assessments., • Secure, review, and evaluate preparation quotations for machines and work tools to ensure accurate pricing , appropriate scope, and alignment with Sales and customer expectations., • Coordinate procurement and installation of parts and work tools, including ordering, scheduling, and inventory verification., • Create and manage CSRs (work orders) in AX, clearly documenting all required preparation steps for both sale and rental equipment., • Schedule Shop and Field Service resources across the Milton CAT network independently balancing competing priorities to ensure ontime machine readiness that meets Sales and customer commitments., • Arrange transportation logistics, including trucking to customer sites and transfers among Milton CAT locations, including heavy hauling when required., • Maintain high operational visibility, proactively identifying and resolving issues, exercising sound judgment to mitigate risks and communicate status updates to Sales and Service stakeholders. Required • 3-5+ years of experience in a coordination, operations, sales support, or service operations role supporting complex workflows or products, • Strong professionallevel proficiency with technology and Microsoft platforms (Teams, Outlook, Excel, Office Suite)., • Exceptional written and verbal communication skills, with the ability to communicate clearly, concisely, and professionally at all organizational levels., • Demonstrated commitment to delivering excellent service to internal stakeholders (Sales Representatives, Sales Managers, and Leadership., • Ability to research, interpret, and verify machine preparation requirements for accurate quoting and scheduling., • Strong analytical and problemsolving capabilities; able to quickly learn equipment operation concepts and work tool applications., • Highly selfmotivated and proactive, with a track record of anticipating problems and offering practical, creative solutions., • Exceptional organizational skills with impeccable attention to detail in a fastmoving, highvolume environment. Preferred • Associate's degree or higher., • Background in customer service, equipment management, or machinery operations., • Experience in shortterm and longterm project coordination across multiple locations or departments., • Knowledge of heavy hauling, load planning, or related transportation logistics., • Experience supporting highdollar, configurable equipment or assets., • Familiarity with ERP systems; AX / Dynamics experience a plus. Ideal Candidate Profile A detaildriven operations professional who takes pride in ownership, enjoys coordinating complex workflows, and values longterm contribution in support of Sales execution and customer commitments. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Sales Coordinator (Used Truck Center).START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE.At Ryder, our most important competitive advantage is our people.As a Sales Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career

The Transportation Coordinator is a full-time position reporting to the Lead Transportation Supervisor and supports nightly campus transportation operations by serving as the primary coordination point for drivers, students, and the Department of Public Safety (DPS). Responsibilities include monitor

Job Description Role and Responsibilities The Special Teams Home Health Aide position for HCR Home Care requires the employee to be available during their designated shift as the agency needs to support needs of the on-call team (cover vacant cases), congregate team (facility-based), Private Pay Team or the Certified Home Health Agency (CHHA) team (shorter cases, more travel, more specialized care), with a minimum required availability of 16 hours per month on the weekends. Essential Functions • Expected to be available during their designated shift as the agency needs, and will accept all assignments made to them during those times., • Must be available for cases with cats/dogs and smoking, and willing to work with all types of clients., • Arrival/Departure times are mandatory within the hours specified above. Any deviations from the schedule will be arranged with the Aide Supervisor and the Aide Services Coordinator., • Receive specialized training in topics such as NHTDW, Companion Care, Memory Care and Palliative Care., • Exercise a high level of professionalism, confidentiality, compassion and empathy when caring for clients., • Availability for on-call Aides must include 24-hour Cases and will follow the 24-hour case policy., • Adhere to all essential functions as required of an HHA:, • Provide health-related services as outlined in the plan of care, authorized by a physician and established by a registered nurse or licensed therapist, under the direction of the Aide Matrix established by the NYS Department of Health., • Provide assistance with personal hygiene, housekeeping and/or other related supportive tasks to a client with health care needs in his/her home., • Immediately report changes in client’s condition to supervising professional., • Complete and submit necessary documentation including charting tasks and observations on android device., • Attend ongoing in-service programs in a timely manner to maintain certification., • Ensure the safety of the client, client’s family and/or the employee., • Maintain HIPAA., • Provide one’s own transportation to and from assignments, and arrive promptly to all assigned HCR work locations., • Commit to be available for work and accept assignments when offered., • Be able to speak and write in English, in order to follow the plan of care, and to communicate effectively with client and interdisciplinary team., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • High school diploma required. Qualifications and Requirements • HHA certification in good-standing, according to NYS regulations., • Must be mature and able to deal effectively with the job and its demands., • Must be respectful of the client’s rights, and treat a client and his/her belongings with dignity and respect., • Have a sympathetic attitude towards the care of the sick and disabled., • Availability requirements are 40 hours per week for Full-time, • Currently have and maintain an active/valid driver’s license., • Must have reliable transportation., • Must have a working phone and will communicate DAILY with the ASC. Work Environment The Special Teams HHA is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: • Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the Special Teams HHA. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job Description At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun, and accountability. We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard. C&S Companies is seeking a talented, service-oriented individual to join our Accounting team as a full-time Payroll Coordinator. This is an integral position that will be responsible for administering payroll for companies located across multiple states. This is a full-time position offering a competitive compensation. Preferred Qualifications and Skills: • Strong working knowledge of payroll processing with at least 5 years of related experience, • Ability to deal with sensitive information and maintain a high level of confidentiality, • Intermediate to advanced proficiency in Excel and Word, • Need to be a team player, detail oriented and ability to multi-task, • Excellent communication skills both verbal and written, • Working knowledge of ADP preferred Position Responsibilities: • Employee record review and maintenance, • Pre- and post-payroll reporting/payroll changes tracking, • Work with import files for processing time, • Process all bi-weekly payrolls including any off-cycle processing, • Payroll balancing, • Set up and terminate garnishments, • Assist with other projects such as year-end, preparing reports for audits, tracking LOAs Estimated Compensation Range and Benefits $30.00 - $32.00/hr* *Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills. Learn about our comprehensive Benefits WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.

Job Description River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The River Valley family of companies; River Valley Foods, Cavallaro Foods, and Empire Valley distributes a wide range of specialty dry and frozen grocery items and consumable products from warehouses in Syracuse, NY. Job Description: The Inbound Scheduler is responsible for managing inbound and outbound carrier appointments across multiple distribution facilities. This role ensures efficient dock scheduling, optimizes facility throughput, and serves as the primary point of contact for carriers and internal teams regarding delivery and pickup coordination. The position is full-time and will be located at our Syracuse, NY office. The Inbound Logistics Coordinator reports to the Logistics Manager. Schedule: • Monday - Friday, 8am - 4:30pm Wages: • $22.00 - $24.00 per hour, depending on experience Essential Responsibilities: • Act as primary point of contact for carriers regarding appointments and dock availability., • Schedule inbound carrier appointments across 4 warehouses in the region., • Maintain dock calendars and ensure balanced daily/weekly capacity utilization., • Prioritize appointments based on urgency, product type, and operational constraints., • Communicate any transportation delays or disruptions to the Operations and Purchasing Teams., • Work with the River Valley transportation team to schedule and coordinate backhauls., • Coordinate and schedule vendor and customer outbound pickups as needed., • Track KPIs including on-time delivery performance, carrier wait times/detention, dock utilization., • Identify trends and recommend process improvements., • Work with the Logistics Manager and Coordinator roles to understand and assist with carrier designation and routing for inbound loads., • Perform various administrative tasks as needed to support the transportation and logistics teams. Education and Experience: • Associate’s degree or higher preferred but not required, • 3 or more years’ experience in coordinating LTL and Trailer Load freight, • Familiarity with MS Office applications Key Skills and Competencies: • Strong attention to detail and organizational skills, • Good communication skills (written and verbal), • Ability to manage multiple priorities in a fast-paced environment Benefits: We offer a competitive compensation and benefits package that includes: • Flexible Paid Time Off, • Company paid holidays, • Health, prescription, and dental insurance, • Life and disability insurance, • Supplemental insurances, • 401 (k) with company match, • Employee assistant program, • Employee purchase program River Valley Holdings is an Equal Opportunity Employer (EOE)

Job Description At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun, and accountability. We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard. This strong leader will support various marketing functions and is a highly self-directed individual. As a senior marketing coordinator, you will work independently and in groups to lead pursuits, proposals, SOQs, and interview preparations, as well as collaborate on complex sales and marketing projects. You will work closely with individuals at all levels, including senior leadership locally and nationally. Senior Marketing Coordinator Position Responsibilities: • Lead the planning, development, and submission of proposals, qualifications packages, and RFP/RFQ responses, managing multiple concurrent deadlines and priorities., • Analyze solicitation requirements and evaluation criteria to ensure all submissions are accurate, compliant, and strategically positioned., • Support pursuit strategy activities, including go/no‑go assessments, content planning, and opportunity tracking., • Collaborate with technical teams, leadership, and consultants to develop persuasive written content, scopes of work, and fee information., • Oversee proposal production, including layout, editing, and preparation for digital and/or print delivery to ensure timely submission., • Create and coordinate proposal graphics—including charts, infographics, layouts, and visual brand elements—to communicate technical concepts clearly and enhance visual impact., • Prepare short‑list interview materials, including presentation decks and visual aids, and assist with rehearsal sessions and interview coaching as needed., • Coordinate marketing activities such as advertising, direct mailing, event planning, award submissions, and conferences., • Develop, maintain, and improve proposal resources such as boilerplate materials, resumes, project descriptions, templates, and graphic standards., • Support marketing and sales strategy development and work with regional teams to identify marketplace needs., • Attend conferences and client meetings/debriefs as necessary., • Maintain systems and tools to enhance efficiency and effectiveness., • Follow safe work practices according to standards and report hazards or incidents promptly. Skills / Education / Experience: • Bachelor’s degree in marketing, business, communications, or English, with 5-7 years of relevant experience., • Experience in creating and coordinating proposals., • Strong writing, editing, formatting skills, and attention to detail., • Ability to multitask, prioritize, and work independently or in teams under tight deadlines., • Excellent interpersonal and communication skills., • Proficiency in Adobe InDesign, Photoshop, Illustrator, and Microsoft Office., • Knowledge of architecture and engineering services is a plus but not required. Estimated Compensation Range and Benefits $70,000 - $100,000/year* *Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills. Learn about our comprehensive Benefits WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.

The Logistics Coordinator provides overall direction throughout the dedicated fleet operation and provides operational assistance to the Project Manager wherever needed. Minimum 2-3 years experience in logistics and/or transportation.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Administrative Assistant 1 or Administrative Assistant Trainee 1/2 (NY HELPS).Occupational Category: Clerical, Secretarial, Office Aide.Bargaining Unit: ASU - Administrative Services Unit (CSEA).Salary Range: From $47695 to $58447 Annually.Jurisdictional Class: Non-competitive Class.

Logistics/Scheduling Coordinator. The Logistics/Scheduling Coordinator is responsible for managing and optimizing the daily routing of our template and install crews.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Now Hiring: Automotive Service Dispatcher.Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability.Maintain clear communication between service advisors and technicians.Monitor work progress to ensure on-time completion.Update repair orders and manage wor

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc.RBI owns four of the world's most prominent and iconic quick service restaurant brands TIM HORTONS, BURGER KIN

Location: CNY Diagnostic Imaging- Syracuse, NY.Rezolut is a national emerging platform of diagnostic medical imaging services.With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology to achieve better health outcomes.We provide high-quali

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Entry-Level Freight Dispatcher $1,200$2,500 Weekly.We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity.This is an independent contractor role supporting owner-operators with daily dispatch operations.Estimated Weekly Earnings: $1,200 $2,500 per week

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

The Administrative Assistant provides administrative support and coordinates activities for specific individuals or teams, ensuring efficient office functioning through a range of responsibilities.Under moderate supervision, job provides an opportunity to play a key role in ensuring the success of d