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Key Responsibilities: ● Schedule and manage business and personal appointments, meetings, and events for the executive. ● Arrange personal travel itineraries, including flights, accommodations, and transportation. ● Prepare travel documentation and schedules. ● Screen and manage personal correspondence, including phone calls, emails, and messages. ● Draft, proofread, and send personal communications on behalf of the executive. ● Handle personal errands, such as shopping, or arranging services. ● Manage personal tasks and responsibilities to support the executive's daily life. ● Organize and manage personal documents, records, and files. ● Prepare and review personal correspondence and reports. ● Handle sensitive and confidential personal information with discretion. ● Maintain privacy regarding personal matters and communications. ● Assist with managing finances, doing weekly, monthly and quarterly expense reports. ● Coordinate and work with other members of staff in New York City headquarters. ● Build and maintain positive relationships with personal contacts and service providers. ● Act as a liaison between the executive and their personal network. Qualifications: ● Bachelor’s Degree ● Proven experience as an Executive Assistant, Personal Assistant, or similar role supporting senior executives. ● Experience in managing complex calendars, coordinating travel, and handling confidential information. ● Exceptional organizational and time-management skills. ● Strong written and verbal communication skills. ● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. ● Ability to multitask and prioritize effectively in a fast-paced environment. Working Conditions: ● Hours: Full-time, 9am-6pm in office, with flexibility as needed to accommodate executive schedules. ● Location: Meatpacking, New York City Benefits: ● We offer competitive compensation, commensurate with experience. ● We also offer outstanding a full benefits package including benefits to simplify the lives of our employees such as medical, dental, vision, and 401(k) match ● PTO - 2 weeks (negotiable based on experience) ● 9 company holidays with one floating holiday

Job description Customer Service Representative (Remote) Work From Home Company Name : Professional Nursing Service LLC Job Summary: We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. This is a remote, full-time position with a competitive salary. Enjoy a flexible schedule and the comfort of working from home while making a significant impact on customer satisfaction. As a part of Professional Nursing Service, you will benefit from a comprehensive package that includes Health, Dental, Paid Training, Paid Vacations and more. Job Description: As a Customer Service Representative at Professional Nursing Service LLC, you will be the first point of contact for our customers, providing exceptional service and support. You will address customer inquiries, solve problems, and ensure our customers have a positive experience with Professional Nursing Service LLC services. This role requires strong communication skills, empathy, and the ability to work independently in a remote setting. Your primary responsibilities will include handling member inquiries, processing requests, and providing information about Professional Nursing Service LLC services and membership benefits. You will be trained in various service protocols to ensure that you can effectively assist and resolve member concerns in a timely and professional manner. If you are passionate about helping others, proficient in problem-solving, and seeking a work-from-home opportunity with a trusted organization, this position is perfect for you. Requirements: • High School Diploma or equivalent. • Excellent verbal and written communication skills. • Proficiency in using multiple technological platforms and systems. • Ability to work independently and manage time effectively. • Strong problem-solving and decision-making abilities. • Previous customer service experience preferred. • Reliable internet connection and a dedicated, quiet workspace. Responsibilities: • Answer customer inquiries and provide accurate information about Professional Nursing Service services. • Resolve customer issues efficiently and professionally. • Maintain detailed records of customer interactions and transactions. • Process membership renewals, new memberships, and service requests. • Provide support and assistance during roadside assistance situations. • Collaborate with team members and supervisors to improve service delivery. • Continuously update knowledge about Professional Nursing Service products and services. Benefits: • Health, Dental, and Vision Insurance. • Paid Training and Continuous Learning Opportunities. • Paid Vacations and Holidays. • Retirement Savings Plan with Employer Contribution. • Employee Discounts on Professional Nursing Service products and services. • Flexible Work Schedules. • Career Development and Advancement Opportunities. Educational Qualifications: • High School Diploma or GED required. • Additional certifications or coursework in customer service or related fields are a plus. Experience: • At least 1 year of customer service experience preferred. • Experience in a call center or remote working environment is advantageous. Company Overview: Professional Nursing Service is a long-established and reputable organization, known for providing a wide range of services including roadside assistance, travel services, and insurance. We are committed to delivering exceptional service and creating a positive experience for all our members. At Professional Nursing Service , we value our employees and offer a supportive and inclusive work environment that fosters growth and professional development. Join our team and become part of a company that truly cares about its members and employees.

Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"