Systems Engineer
hace 4 días
Colorado Springs
Job DescriptionSalary: Depends on Experience Job Title: Systems Engineer Location: Colorado Springs, CO Employment Type: Full-Time Work Environment: This is a hybrid position. Candidates must reside in the Colorado Springs area. On-site work or in-person meetings within the Colorado Springs metropolitan area will be required. About the Role IT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs. Key Responsibilities • Provide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware), • Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related tools, • Support and manage disaster recovery and business continuity solutions, • Maintain and troubleshoot WAN/LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix), • Document systems and provide technical consulting, reviews, and recommendations, • Communicate with clients regarding project progress, planned maintenance, and service incidents Additional Duties • Ensure a high standard of customer service and satisfaction, • Collaborate with team members and escalate complex issues as needed, • Gain a deep understanding of client business needs and how technology aligns with their goals, • Accurately track time, tasks, and expenses in the ticketing system, • Stay current with industry trends, tools, and certifications Qualifications • Professional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA/CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP), • Strong communication, diagnostic, and troubleshooting skills, • Ability to manage multiple tasks and shift priorities in a fast-paced environment, • Proficient with IT service delivery tools and remote support systems, • Self-motivated with a strong attention to detail and desire to learn Benefits(subject to eligibility and length of employment) • Health insurance allowance up to $400/month, • Employer-paid group life insurance policy valued at $100,000, • 3% employer match on retirement savings plan, • Aflac individual accident insurance, • High-speed internet reimbursement up to $40/month, • $40/month cellular phone allowance, • 8 paid holidays annually, • Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service, • Access to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.