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Job Description Founded in 2019, our incredible team of engineers, programmers, and solution providers have worked tirelessly to bring Quantum Building Solutions to the forefront of the industry. At Quantum Building Solutions, we offer an array of energy-saving applications and have developed a state-of-the-art user experience that is unparalleled in the industry. QBS is focused on being the premier Integration Specialists of DFW and the surrounding areas. We will continue to work relentlessly to become the Building Automation standard, providing big-picture insights and solutions for companies of all sizes. We are looking for a Commercial Services Sales Representative to join our dynamic team! Primary Job Function: The Commercial Sales Representative will be responsible for identifying, developing, and maintaining relationships with commercial clients to promote HVAC services, maintenance agreements, retrofits, and Building Automation solutions. This role includes prospecting new business, conducting site visits, preparing proposals, coordinating with internal teams, and ensuring a seamless client experience from initial contact through project handoff. This individual will serve as a trusted advisor to customers by understanding their operational needs and presenting tailored solutions that enhance performance and energy efficiency. Why Work For Us? The Building Automation industry is quickly becoming an "Integration Specialist" industry. This new direction provides unparalleled opportunities for individuals who love working with new technology coupled with a vast array of energy management solutions. QBS leads the market with our approach to this new landscape and empowers our employees to continue their professional, as well as personal, growth! Work Hours: 8:00 am to 5:00 pm Monday through Friday, with occasional overtime and weekends as required Comprehensive Benefits Package: • 100% of the medical insurance for the employee and half paid for spouse/family (low deductible PPO), • 401k program with 4% company match, • 7 paid holidays, • 2 weeks of vacation from start, • Company take-home vehicle, • Gas card, • Valid driver's license & insurable driving record, • 3+ years of experience in commercial HVAC, mechanical services, building automation, or related technical sales, • Strong understanding of commercial HVAC systems, service agreements, and/or BAS solutions, • Proven track record in B2B sales, client acquisition, and relationship management, • Ability to read mechanical plans and understand commercial facility needs, • Excellent communication, presentation, and negotiation skills, • Self-motivated with strong organizational skills and the ability to manage a sales pipeline

Job Description PLEASE APPLY THROUGH THIS LINK: DO NOT APPLY BELOW The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Work alongside machine learning researchers, engineers, and product managers to bring our AI Voices to their customers for a diverse range of use cases, • Deploy and operate the core ML inference workloads for our AI Voices serving pipeline, • Introduce new techniques, tools, and architecture that improve the performance, latency, throughput, and efficiency of our deployed models, • Build tools to give us visibility into our bottlenecks and sources of instability and then design and implement solutions to address the highest priority issuesAn Ideal Candidate Should Have, • Experience shipping Python-based services, • Experience being responsible for the successful operation of a critical production service, • Experience with public cloud environments, GCP preferred, • Experience with Infrastructure such as Code, Docker, and containerized deployments., • Preferred: Experience deploying high-availability applications on Kubernetes., • A dynamic environment where your contributions shape the company and its products, • A team that values innovation, intuition, and drive, • Autonomy, fostering focus and creativity, • The opportunity to have a significant impact in a revolutionary industry, • Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture, • The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionBenefits: • Company Vacation We are currently seeking a highly motivated and results-driven Sales Representative to join our dynamic sales team. As a Sales Representative at Container One, you will play a pivotal role in driving business growth and building strong relationships with new and existing customers. Responsibilities: • Identify and prospect new customers, including businesses, contractors, and individuals, within the Commercial, Residential, and Agriculture markets to generate sales leads and expand the customer base., • Actively engage with potential customers through various sales techniques, including Advertising on social media, lead follow-up, networking, and online outreach, to promote our extensive range of container products and services., • Understand customer needs and provide tailored solutions by recommending suitable container options and accessories to meet their specific requirements., • Present and demonstrate the features, benefits, and value of our container products to potential customers, showcasing the versatility and applications of our containers and accessories., • Utilize your negotiation skills to ensure customer satisfaction while achieving sales targets., • Maintain accurate and up-to-date customer records, sales reports, and activity logs using our CRM software to facilitate effective follow-up and customer relationship management., • Collaborate closely with internal teams, including logistics, operations, and customer service, to ensure smooth order processing, timely delivery, and exceptional customer satisfaction., • Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for business growth and maintain a competitive edge. Bilingual is a big plus but not required.Requirements:, • Proven sales experience, preferably in the container or related industry, with a successful track record of achieving or exceeding sales targets., • Excellent communication and interpersonal skills to effectively engage with customers, build long-lasting relationships and articulate the value of our container solutions., • Strong negotiation and closing abilities, coupled with a customer-centric approach to meet and exceed customer expectations., • Self-motivated and results-oriented, with the ability to work independently as well as collaborate effectively within a team environment. This is a remote position.

Job DescriptionDescription: The Maintenance Inventory Clerk plays a crucial role in the efficient management of spare parts and maintenance inventory within our organization. This position is responsible for administering and maintaining the maintenance and Computerized Maintenance Management System (CMS), ensuring optimal inventory levels, and facilitating effective communication between maintenance, production, and procurement teams. The ideal candidate will have a strong knowledge of engineering spare parts and experience working with SAP systems. Organizational Relationships Reports to the Maintenance Manager. Collaborates closely with Production and Quality Assurance. Key Accountabilities • Administer and maintain the maintenance/CMS system, including asset master data, Bills of Materials (BOMs), preventive maintenance plans, and user access., • Create, schedule, and close work orders, supporting planners and technicians to ensure accurate coding, feedback, and documentation., • Set up and maintain spare parts in the system, including item masters, min/max inventory levels, lead times, preferred suppliers, and criticality assessments., • Monitor stock levels, process reservations and issues, and create purchase requisitions/orders to prevent stockouts while controlling inventory value., • Coordinate with maintenance, production, and procurement teams to forecast spare parts requirements for planned shutdowns, projects, and major repairs., • Receive, inspect, and store spare parts following 5S and safety standards; ensure proper labelling, bin locations, and traceability., • Analyze spare parts consumption, obsolescence, and system data quality; propose optimization actions such as standardization, alternative parts, and changes to stocking policies., • Maintain system reports and dashboards on maintenance KPIs and spare parts performance for management review., • Support audits and ensure compliance with safety, regulatory, and company procedures related to maintenance records and materials handling., • Train users (maintenance, stores, engineering) on the correct use of the maintenance system and spare parts processes., • Other duties as assigned. Requirements: Qualification & Requirements • High school diploma or equivalent, • Proven experience in inventory management, preferably in a maintenance or engineering environment., • Strong knowledge of engineering spare parts, including specifications, applications, and sourcing., • Excellent organizational and multitasking abilities., • Strong analytical skills with attention to detail., • Proficient in Microsoft Office Suite and data analysis tools., • Ability to lift up to 50 pounds, • Requires standing, walking, and occasional bending, • Must have reliable transportation to and from work Acknowledgement The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate. LT Foods Americas, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The Company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request

Job Description CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions. CSAT Solutions is currently seeking qualified candidates to fill the role of a Computer Repair Technician. This position will require the candidate to have some knowledge of computer components. Role and Responsibilities • Reviews customers’ complaints to determine details of unit problems, • Disassembles units to examine parts, for wear or defects, using hand or power tools and measuring devices, • Conducts diagnosis of problems according to customers’ complaints, • Communicates concerning unit operation, maintenance, or requests approval for advanced repair to appropriate parties, • Repairs units according to requirements, using hand or power tools and measuring devices, • Reassembles units after making repairs or replacing parts, • Analyzes equipment performance assess unit functioning (includes running basic tests), • Cleans, or adjusts mechanical parts to maintain units’ operating efficiency and to prevent breakdowns or repeat returns for repair, • Inspects units for cosmetic defects and reports findings in shop floor system, • Installs and configures new equipment, including operating software or peripheral equipment as required, • Reads and researches specifications, such as service guides, or user manuals, to determine unit settings or adjustments, • Places orders for any additional parts needed for repairs, • Reinstalls software programs or adjust settings on existing software to fix machine malfunctions, • Compares findings with the customer’s reported problem and advises customer call center of failures found, • Performs computer data entry using shop floor systems, • Learns and uses new processes and procedures, • Responsible for meeting ISO 9001 and/or other quality system requirements in their department, • High school diploma or equivalent required, • Basic familiarity with computer use required, • Intermediate English abilities required, • 1 year of assembly/disassembly experience preferred with laptop, computer and/or technology component repair, preferred, • Experience using hand power tools, • Intermediate knowledge of computer hardware, • Familiarity with continuous improvement methods preferred, • Must be able to work in a fast-paced team environment with close supervision, • Ability to follow documented procedures, standards and policies, • Warehouse environment (may not be climate-controlled), • Lift/carry up to 20 lbs., • Push/pull up to 10 lbs., • Frequent sitting, bending, and twisting, • Occasional stooping or crouching

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Reports To: VP of Operations Duties and Responsibilities: Operational Leadership & Oversight • Oversee day-to-day operations of the local offices, including client service, administrative processes, and compliance with internal procedures., • Ensure consistent adherence to standard operating procedures and support continuous process improvement across all functions., • Monitor and manage office efficiency, resource allocation, and service delivery to meet internal service standards. Support onboarding and training of new hires in operational protocols and systems use, particularly AMS360., • Serve as the office’s subject matter expert (SME) for AMS360, providing user support, troubleshooting, workflow optimization, and training., • Act as the go-to resource for all technology and system-related questions, including peripheral platforms used in service operations., • Generate and analyze operational and performance reports to inform local management and support decision-making., • Collaborate with Client Management Leaders and Producers to ensure service expectations are met and maintained., • Support cross-functional alignment between client-facing and administrative teams to streamline operations. Mentor and support client service and administrative staff, helping to build operational discipline and team capability., • Provide oversight and operational support for additional office locations within the designated Platform as assigned., • Conduct regular check-ins, site visits (if applicable), and performance reviews with those offices to ensure alignment and operational success.Qualifications, • Minimum 10 years of experience in insurance office operations, including at least 5 years in a management or supervisory role., • Deep expertise in agency management systems, with advanced proficiency in AMS360 required., • Strong understanding of commercial and personal insurance workflows and administrative support functions. Excellent organizational, analytical, and problem-solving skills., • Proven leadership abilities and experience managing cross-functional teams., • Strong communication skills with the ability to work effectively across departments and at all levels of the organization., • Proficient in Microsoft Office Suite, reporting tools, and related insurance industry software., • Bachelor's degree preferred; insurance designations (e.g., CIC, ARM, AAI) a plus. Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life and AD&D insurance, • FSA / HSA, • Commuter & Child Care FSA, • Cancer Support Benefits, • Pet Insurance, • Accident & Critical Illness, • Hospital Indemnity, • Employee Assistance Program (EAP), • 11 Paid Holidays, • Flexible PTO

Job Description • Build UIs and APIs using modern tools such as ES6, React, Node.js, TypeScript, GraphQL, SQL, NoSQL, CSS, CSS-in-JS, Redux, Webpack, Jest, and Enzyme., • Deliver high-quality, well-tested code, • Communicate with other teams and individuals to plan, coordinate and seek feedback, • Pitch in where needed as a valued member of an autonomous, cross-functional team Experience: Extensive experience with REACT • Experienced with modern JavaScript coding, testing, debugging and automation techniques, • Enjoy building user-friendly, data-rich JavaScript/HTML/CSS applications, • Excellent analytical, problem-solving, and troubleshooting skills, • You have experience deploying production applications (e.g. Heroku, AWS, Azure), • A solid background in Computer Science fundamentals: data structures, algorithms, and deftness at object-oriented design and systems architecture, • Great communication skills

Job DescriptionSalary: $75,000 - $130,000 Dezynd is your trusted partner in architectural design, delivering innovative and high-performing solutions that enhance communities and environments. With expertise across a wide range of industries, we bring creativity, precision, and efficiency to every project, ensuring impactful and sustainable designs from concept to completion. Responsibilities: • Collaborate with the design team to develop architectural concepts and translate them into detailed design drawings and specifications., • Utilize computer-aided design (CAD) software such as Revit to create accurate and precise architectural drawings, floor plans, elevations, and 3D models., • Review and ensure compliance with local building codes, zoning regulations, and accessibility standards while developing architectural designs., • Conduct site analysis to understand the context, topography, and environmental factors that may impact the design process., • Determine the optimal allocation and organization of spaces within a building, considering functionality, circulation, and user requirements., • Research and select appropriate building materials, finishes, and interior elements that meet project requirements and budget constraints., • Review construction documents, including detailed drawings, specifications, and schedules, to communicate design intent to contractors and facilitate the construction process., • Collaborate with architects, engineers, contractors, and other stakeholders to ensure design integration and coordination throughout all project phases., • Perform project management tasks, including budgeting, scheduling, and monitoring project progress, to ensure timely and successful project completion. Qualifications: • Bachelors degree in Construction Management, Civil Engineering, or a related field., • Minimum of 7-10 years of experience in construction project management, with at least 3-5 years in a mid-level project management role., • Proven track record of successfully managing medium to large-sized construction projects., • Strong knowledge of construction methods, materials, and best practices., • Excellent leadership, communication, and interpersonal skills., • Proficiency in project management software and tools, such as P6, Microsoft Project or Procore., • Strong analytical and problem-solving abilities., • Ability to manage multiple projects simultaneously and meet deadlines., • High level of attention to detail and accuracy., • Commitment to quality, safety, and ethical standards. WhatWeOffer: • Generous Benefits: Enjoy Paid Time Off, Flex Time (Work From Home), Paid Holidays, Paid Bereavement Leave, and exciting Quarterly Incentives to reward your hard work. ComprehensiveInsuranceCoverage: • MedicalPlan:Wecover50%oftheselectedmedicalbenefitsplan., • Dental&Vision:100%coverageforemployees,soyourefullytakencareof., • AFLAC: Gain peace of mind with access to additional coverage, including Accident Insurance, Cancer Insurance, Critical Illness Insurance, Disability Insurance, Hospital Confinement Indemnity Insurance, Life Insurance, and AD&D Insurance. WhoWereLookingFor: Were seeking a like-minded, positive individual with a "get-it-done" attitudesomeone who thrives in a fast-paced environment, takes ownership of their responsibilities, and finishes tasks with focus and accountability. The right candidate is adaptable, solution-oriented, and open to change, understanding that growth comes with challenges, and is excited to be part of that journey. Youshouldbesomeonewho: • Embraces new opportunities and is motivated to grow with the company, • Can handle the growing pains of a scaling business and remain flexible under pressure, • Works well both independently and as part of a team, • Communicates effectively and keeps a positive, professional outlookeven when plans shift, • Wants to contribute to building something bigger and be part of a long-term vision If you're ready to be part of a hardworking, passionate team and grow with us, wed love to hear from you.

Job DescriptionSalary: $80,000 - $90,000 About Zedcor Inc. Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida. For more information, check out . Position Overview Zedcor is seeking an IT Support Analyst with 3 to 5+ years of hands-on experience in enterprise IT environments. This role will provide technical support and troubleshooting for Windows-based systems, Microsoft 365 services, and Azure resources. The ideal candidate has strong diagnostic skills, a service-oriented mindset, and a genuine interest in automation and continuous improvement through scripting and system optimization. Key Responsibilities • Provide Tier 1 & 2 technical support for Windows, iOS, and Android platforms., • Manage and support user accounts, groups, and permissions in Microsoft 365 and Azure Active Directory (Entra ID)., • Administer and support Microsoft Teams, SharePoint Online, Exchange Online, and OneDrive for Business., • Support endpoint management using Intune (device enrollment, compliance policies, application deployment)., • Troubleshoot networking, printing, and access issues across wired and wireless environments., • Assist with system imaging, deployment, patching, and configuration management., • Document support processes, system configurations, and knowledge base articles., • Contribute to automation initiatives through PowerShell or Python scripting., • Support the implementation of cybersecurity controls and system hardening aligned with organizational policies. Qualifications & Requirements • 3 to 5 years of professional IT support experience in a Windows-based enterprise environment., • Proficiency with Microsoft 365 administration, Azure AD, and Windows endpoint management., • Working knowledge of PowerShell scripting (Python scripting is a strong plus)., • Familiarity with Intune, Autopilot, or other MDM/endpoint management tools preferred., • Strong understanding of IT fundamentals including TCP/IP networking, DNS, DHCP, and file permissions., • Excellent communication skills with a customer-focused, problem-solving mindset., • CompTIA A+, Network+, or Security+ (Preferred Certifications), • Microsoft Certified: Azure Fundamentals (AZ-900) or similar (Preferred Certifications) Why Join Zedcor? At Zedcor, you wont just maintain systems, youll help build and shape the future of security technology. We provide the tools, mentorship, and environment to help you thrive and grow in your technical career. If youre looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Job Description The Software Engineer role is responsible for working with business and IT to deliver solutions in projects or enhancements for business needs. This role will be working in full partnership with the IT teams and Business Stakeholders to design, develop and deliver fit for purpose IT solutions. The role is part of and supports a global team. What will you be doing? • Translating functional requirements into technical specifications with inputs from subject matter experts and Design Authority., • Understanding business requirements to pilot and prototype new solutions and technologies, including procurement, setup, development, demonstration, and deployment., • Supporting Projects and Support teams in all phases of the software development lifecycle, including Requirements Gathering, Analysis, Design, Coding, Testing, Implementation, and Production support for software systems., • Determining and design solutions that are scalable and sustainable for a global business., • Developing open and trusting relationships with business stakeholders/users., • Contribute/participate in local and global IT community activities. Mandatory Skills & Technologies • Functional and Technical Experience with OpenLink Endur (v11+), • Endur development using JVS and OpenComponents, • Experience with developing solutions using Java and .Net, • Experience with Oracle Database, SQL, PL/SQL and Informatica, • In-depth knowledge of Endur's database schema and ability to write/tune SQL., • Experienced in handling memory management issues with JVS and OpenComponents scripting, • Experienced with utilizing and implementing Connex, Grid Enabled Scripts, and Operation Services, • Experienced with utilizing and implementing Endur's Trade Process Management (TPM), • Understands mature software design/architectures, software quality management and coding standards, • Familiar with Microsoft Azure DevOps tools (such as VSTS and GIT), • Able to manage multiple delivery priorities and multiple demand requests, • Work closely with stakeholders and business analysts to translate business requirements into technical specifications., • Ability to work effectively in a collaborative, cross-functional team environment. Collaboration within a tight-knit team environment, fostering knowledge sharing and team success., • Participate in agile ceremonies and contribute to continuous improvement initiatives. Additional requirements to note: • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer, • Intermediate/Expert level of experience in successfully providing application support / development in a corporate setting, • Full life cycle development experience in a development role, • Experience in supporting a diverse application landscape, including change management, application testing, data integrity management, patch management and end-user support and training, • Experience designing or changing business critical components to gain full value from technology solutions, • Energy/Commodity Trading and Risk Management domain experience required, • Specific experience with Trade Capture, Risk Management, Scheduling & Operations, or Settlements & Accounting

Job Description System Engineering Team Lead for Orion Camera - (ADV0009X9) Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. As NASA's largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for a System Engineering Team Lead for Orion Camera to join the team with Nexus, a teammate company. The System Engineering Team Lead for Orion Camera will: • The Systems Engineering Team Lead will be managing the SE activities of the Orion Camera, • Support engineering flight project schedule, procurement documentation, budget and system requirements documents, • Develop and support sub-project requirement and verification data packages to support architecture requirements, design, verification/validation, operations, and sustaining engineering, • Conduct product life cycle reviews, coordinate integration, verification, and validation activities, • Work with requirements to align with hardware specifications while understanding the verifications, • Perform system engineering functions of projects and provide user input feedback during the design process, • Work with ground testing and flight operations testing of hardware with end item documentation, • Review verification and validation reports to verify compliance with requirements, • Participate and contribute to system requirements reviews, preliminary design reviews and critical design reviews, • Participate and contribute to support the development of Orion Con-Ops., • Perform and review system level architecture trade studies and analyses that will influence the overall electrical design and performance, • Participate in test, verification, and operation of the as-built hardware, • Work with team members and leads to identify risks, develop risk statements, and plan risk responses, • Work and present schedule and progress to customers, • Must have good communication and organizational skills and the ability to work in a team environment This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised. • Typically requires a minimum of a bachelor's degree in Engineering and normally possess 5 - 10 years of related experience. License and certification may be required., • 10 years' of relevant experience in systems engineering, • Knowledge and understanding of SE&I processes, methodologies, tools and technologies including model based systems engineering, • Knowledge of test principles, tools, and processes needed to develop test requirements, • Knowledge of commonly-used concepts, practices, and procedures in the space hardware field, such as mechanical and electrical system design, engineering drawings and sketches, and material selection, • Ability to prepare written documents and to verbally present at various meetings, • Able to organize and prioritize tasks in order to meet deadlines and schedules with limited supervision, • Knowledge of Flight Hardware and/or Flight Processes/Paperwork, • Experience with NASA processes (including EA-023.), • Knowledge and experience with DOORS Next Generation Job Posted by ApplicantPro

Job Description The IT Support Engineer plays a key role in ensuring the smooth operation of the organization’s technology environment. This position is responsible for delivering high-quality technical support, maintaining computer systems and networks, and assisting end-users with hardware, software, and connectivity issues. Reporting directly to the Director of IT Infrastructure, the IT Support Engineer will combine strong technical expertise with excellent problem-solving and communication skills to keep systems secure, reliable, and efficient. This is a Hybrid position. 3 week Remote 9am – 6pm and 1 week Onsite 8am to 5pm. QUALIFICATIONS AND EXPERIENCE: • Bachelor’s degree in Information Technology, Computer Science, or a related discipline., • 2+ years of experience in IT support, helpdesk, or a similar technical role., • Strong knowledge of computer systems, networks, hardware, and software., • Skilled in diagnosing and resolving technical issues quickly and effectively., • Proficient with multiple operating systems and common business applications., • Excellent communication, interpersonal, and customer service skills., • Provide timely technical support for hardware, software, and other issues via in-person, phone, or remote methods., • Manage the full lifecycle of company laptops, desktops, and related peripherals — including configuration, maintenance, upgrades, and disposal., • Lead IT onboarding and offboarding processes — set up devices, accounts, permissions, and access for new hires; ensure asset return for departing staff., • Deploy, maintain, and audit all UPS (Uninterruptible Power Supply) devices connected to desktops, instruments, and other equipment — including testing, and performing battery replacements., • Maintain accurate inventory of all IT assets and ensure proper documentation., • Manage user accounts, permissions, and passwords in line with security policies., • Troubleshoot and resolve incidents efficiently, escalating complex issues when necessary., • Document technical procedures, troubleshooting guides, and user instructions., • Perform regular system checks, maintenance, and audits to ensure optimal performance and compliance., • Collaborate as needed to implement upgrades, patches, and technology improvements., • Provide user training and guidance on technology best practices.

Job DescriptionJob Function: • Timely inspection and operation of security systems, • Alcohol testing and reporting statistics, • Absenteeism of Security Guards, • Overtime tracking and justification for Security Guards, • Relevant vocational or professional qualification, • Minimum 3 years of experience in a similar role, • User-level proficiency in MS Word and Excel, • Intermediate written and spoken English, • Strong communication skills, • Leadership skills, • Presentation abilities, • Problem-solving skills, • Organizational skills, • Ability to work independently, • Previous experience in a supervisory role Powered by JazzHR iM1KTRh6Oq

Job Description Markets are changing rapidly, and there is high demand for “in person digital experiences”. Teams from multiple and diverse industries are looking for solutions to connect customers and employees to omnichannel experiences. Our understanding of these challenges and our extensive platform capabilities, and ease of use, give our clients a competitive advantage. About Us Optisigns, the leader in the digital experience space, help us with our vision of building great products, industry leading customer experience, building disruptive technology helping businesses to converge online/offline experience including AI, IoT, no-code, low code solutions to our customers. Customer Success Engineer Primary responsibilities • Provide technical assistance and support for incoming queries and issues related to the OptiSigns application., • Respond to end-user inquiries and issues through our ticket platform, escalating to Zoom calls when needed., • Suggest changes to technical documents and help desk articles., • Ask questions to determine the nature of the problem., • Walk customers through the problem-solving process., • Run diagnostic, troubleshooting on Windows, Android, and other devices, • Follow up with customers to ensure the issue has been resolved., • Gain feedback from customers about application usage, • Run reports to determine malfunctions that continue to occur. Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Bonus opportunities Experience level: • 1 year Schedule: • 8 hour shift, • Monday to Friday, • On call Application Question(s): • Share a time when your efforts helped a customer better understand what they need and led to greater customer satisfaction. Education: • Bachelor's (Preferred) Experience: • Customer service: 1 year (Preferred) Ability to Commute: • Houston, TX 77040 (Required) Ability to Relocate: • Houston, TX 77040: Relocate before starting work (Required) Work Location: In person

Job Description OBJECTIVE Provide maintenance and development of custom software applications, which includes implementation, roll out and user support. Responsible for developing, testing, and documenting custom applications, applying knowledge of programming techniques and computer systems to implement new requirements according to user requests. Assist internal personnel in the use of the applications. Create and maintain corporate reports and dashboards at PPI, ensuring they align with user needs and requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following, additional duties may be assigned) • Basic evaluation of user requests for new or modified computer programs to determine feasibility and time required for implementation. Complement analysis with assistance of the supervisor. Maintain dialog with users as development progresses., • Basic analysis of problems to be solved or procedures to be implemented using data processing resources and techniques., • Consult and obtain instructions from the supervisor concerning maintenance of the system software., • Develop programs using structured analysis and design, prepare flowcharts and diagrams to illustrate sequence of steps a program must follow and describe logical operations involved., • Perform testing activities and support project implementations., • Recreate steps taken by user to locate source of problem or errors, implement correction and test the modified program., • Assist internal personnel in any problems that arise during their operation., • Support IT project execution by collaborating with developers on code reviews, preparing and coordinating test scenarios in the quality environment, and partnering with the supervisor to track results and achieve user acceptance., • Assists in the creation of technical and business documentation, including the design specifications, user manuals, guides, use cases, flowcharts and all the documentation needed to execute a project., • Develop the queries necessary to generate corporate reports with PPI’s reporting tools, ensuring reports are maintained and updated by incorporating or removing information based on end-user requirements. QUALIFICATIONS / ATTRIBUTES • Demonstrates honesty, trustworthiness, integrity, and dependability., • Self-motivated with strong analytical and problem-solving skills., • Skilled in writing reports, business correspondence, procedure manuals; able to define problems, collect and interpret data, establish facts, and recommend effective solutions., • Capable of evaluating new software and techniques to enhance existing tools and processes. REQUIREMENTS Education Level: • Bachelor’s degree from a four-year college or University. Years of Experience: • 0-2 years of relevant professional experience; recent graduates are encouraged to apply. Travel Requirements: • 5% - 10% of the time in the United States, Mexico, or as required. Language: • Fluent in English; Spanish is desirable but is not a requirement for the position. Special Requirements: • Desirable knowledge in development using C/C++, Java, Oracle database and development tools, Visual Studio C# to build web services., • Desirable experience with Business Objects/Crystal Reports or Power BI., • Computer Skills – Proficiency in MS Office Suite, including MS Outlook. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: • Effectiveness, • Responsibility, • Integrity, • Information Management, • Communication, • Adaptability, • Teamwork, • Identity, • Safety, • Leadership, • Strategic Planning PHYSICAL DEMANDS This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Must be able to lift 10-20 lbs. occasionally. PPI is an E-Verified participating employer EQUAL EMPLOYMENT OPPORTUNITIES PPI, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Company DescriptionPEMEX Procurement International, Inc. (PPI) was created in 1994 (formerly known as Integrated Trade Systems, Inc.) to provide procurement services to PEMEX and its Productive Subsidiary Companies. PPI is based in Houston, Texas and has been conducting business for more than 20 years with suppliers located all over the world. The main products of interest to its clients include oil well drilling and production equipment, marine equipment, engines, turbines, compressors, chemical products, and related services.PEMEX Procurement International, Inc. (PPI) was created in 1994 (formerly known as Integrated Trade Systems, Inc.) to provide procurement services to PEMEX and its Productive Subsidiary Companies. PPI is based in Houston, Texas and has been conducting business for more than 20 years with suppliers located all over the world. The main products of interest to its clients include oil well drilling and production equipment, marine equipment, engines, turbines, compressors, chemical products, and related services.

Job Description At OptiSigns, we're on a bold mission: to become the #1 digital signage platform globally, rapidly outpacing our competitors and leading the way in innovation. We’re dynamic, fast-growing, and at the cutting edge of the digital signage industry. As part of our team, you’ll have the unique opportunity to be a key player in this exciting journey, growing your career while helping our customers succeed. The Role: As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical expertise and customer-facing skills to deliver a world-class experience for our customers. This role is designed for early-career professionals eager to learn, grow, and make a significant impact. You’ll be responsible for: • Product Demonstrations: Guiding customers through engaging, high-quality product demos to showcase our cutting-edge digital signage solutions., • Onboarding Clients: Ensuring customers have a seamless experience from the moment they join, providing them with the support and tools they need to be successful., • Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging your problem-solving skills and expanding your technical knowledge of digital signage and A/V systems., • Managing Customer Relationships: Using tools like CRMs and ticketing systems to keep customer interactions organized and efficient, ensuring high levels of satisfaction and retention. Technical Skills & Requirements • Become an expert in our software and hardware solutions, including Windows, Android, Raspberry Pi, Linux, and other devices., • Technical Expertise: In-depth knowledge of audio/video (A/V) and embedded systems, including hardware and software integration., • Troubleshooting Skills: Ability to diagnose and resolve technical issues related to A/V and embedded systems.Customer-Focused: A passion for providing exceptional customer service, with the ability to explain technical concepts in a clear, user-friendly manner., • Good understanding of Raspberry Pi and other embedded hardware and software., • Familiarity with images, applications, and projects related to Raspberry Pi and embedded systems., • Creative thinking and problem-solving abilities., • Ability to work collaboratively in team settings., • A strong mix of technical aptitude and interpersonal skills, ready to troubleshoot issues and build meaningful relationships with a diverse range of customers., • The ability to adapt quickly and maintain discipline, thriving in a fast-paced, high-growth environment., • Time management skills that allow you to handle multiple customer requests efficiently while maintaining a high level of service., • A genuine "I can do this" attitude, driven by a hunger to learn, take on challenges, and succeed. Company Culture: This is an on-site role in Houston, TX, where you’ll be fully immersed in our customer-obsessed, innovation-driven culture. You’ll also have the opportunity to travel for industry conferences and company off-site events, building your network and staying up-to-date with industry trends. We believe in teamwork, delivering value, and always putting the customer first. Benefits • Dental insurance, • Flexible schedule, • Health insurance, • Vision insurance, • Paid time off

Job Description Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it’s you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone’s day better through technology. What do we do? McLane Intelligent Solutions (MIS) is a fast-growing , managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small/Medium Business market. What we are looking for. We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company equipment. Why do you want to join us? • Benefits - We have awesome health insurance and a great PTO policy., • Growth - We work with each technician to help them become certified and advance in their knowledge of the field. We also promote from within because we believe in building our employees to be our future leaders., • Extraordinary People and Culture - We pride ourselves on having great communication within our company. Each employee meets with their supervisor regularly to discuss their individual development., • Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues., • Support and document the initiation, execution, and closing activities for a program/project(s) and support activities., • Ensure performance metrics are met or exceeded., • Develop and maintain program support artifacts throughout the lifecycle of the initiative., • Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns., • Simulates and recreates user issues to resolve operational difficulties., • Recommends system modifications, if required, to reduce user problems., • Promote and encourage a “one team” attitude at all levels internally and externally., • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS), • Provide Level-2/3 support and troubleshooting to resolve issues, • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations, • Driven individual who loves technology, • Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365, • Experience with Active Directory, • Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS, • Experience with network troubleshooting/configuration including basic configuration of managed switches and firewalls, • Excellent time management skills., • Ability to problem-solve., • Excellent verbal and written communication Skills, • Work on issues escalated in a timely manner, • Minimum 3-year hands on experience in a technical role or related working technical experience, • High school diploma or GED certificate; an associate or bachelor’s degree in IT, computer science, or a related field is preferred, • Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred., • English fluency required., • Excellent oral, written, and interpersonal communication skills., • Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients., • Efficient research, organizational and time management skills., • Ability to prioritize tasks, • Ability to work in a team environment with a variety of professionals while also working independently, with minimal supervision., • Detail-oriented; productive without compromising quality., • High Energy Level and sense of humor essential., • Paid Vacation, • Amazing Health, Dental, Vision, and prescription insurance, • Short-term and long-term disability benefits, • 401K, • Flexible Spending Accounts, • Company provided Life Insurance

Job Description Organization: Houston Media Source Reports To: Executive Director / Operations Manager Status: Contract (Independent Contractor) Hours: As Needed (Approx. 10–20 hours per week or project-based) Compensation: Competitive hourly rate, commensurate with experience About Us: Houston Media Source (HMS) is a community-based, non-profit organization that empowers Houston-area residents by providing the resources, training, and platforms necessary to create, produce, and distribute original television programming. For over 30 years, HMS has promoted free expression and fostered creative collaborations by ensuring all community voices have access to media. We focus on airing original programming produced by the community, for the community. We are now seeking a dynamic and strategic Executive Director to help lead our efforts in expanding our services, driving growth, and fulfilling our mission. We are seeking a skilled and reliable Contract IT & Network Support Specialist to provide technical support, network maintenance, and systems management for our community-based media and operations center. This individual will ensure the integrity, efficiency, and security of our IT infrastructure while supporting staff, volunteers, and program partners in achieving our mission. • Maintain and troubleshoot local area networks (LAN), Wi-Fi systems, routers, and switches., • Ensure stable and secure internet connectivity across all departments and production areas., • Monitor network performance and address outages or slowdowns promptly., • Implement data backup, recovery, and cybersecurity measures., • Install, configure, and maintain computers, printers, audio-visual equipment, and mobile devices., • Support operating systems (Windows/Mac) and ensure regular software updates., • Maintain inventory and oversee procurement of IT equipment and licenses., • Provide remote and on-site troubleshooting for staff and contractors., • Respond to help desk tickets or requests related to hardware, software, or connectivity. Offer user training on basic systems, cloud storage, and security best practices., • Implement and maintain data security protocols, including password management and access control., • Ensure compliance with nonprofit data privacy and grant reporting requirements., • Coordinate secure disposal of outdated hardware or confidential data., • Assist with technology upgrades, new software rollouts, and digital media initiatives., • Support special events, livestreams, and community broadcast systems (as applicable)., • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 5+ years of experience in IT support, networking, or systems administration., • Strong understanding of Windows Server, cloud services (Google Workspace, Microsoft 365), and media network configurations., • Familiarity with media production or nonprofit environments is a plus., • Excellent problem-solving, communication, and time-management skills., • Contractor will provide services under an independent contractor agreement., • Must carry liability insurance and provide W-9 documentation., • Work may be performed remotely and/or on-site as needed., • Schedule and hours are flexible and based on organizational demand.

Job Description 1. Objective: The primary objective of the IT Systems Specialist is to deliver superior user experience in the support and resolution of all IT (infrastructure and application) related issues and requests assigned, using a combination of phone-based support, desk-side assistance, and remote-control software. 2. Roles and Responsibilities: · Provide 1st and 2nd level Help Desk Support for all computer problems including ERP systems · Responsible for managing and tracking all desktop hardware and software in the company, including software licensing and asset tracking · Ensure team effectiveness is maintained when staff are away by providing backup support and coverage to fellow team members both locally and globally · Install, configure, and maintain IT equipment (computers, printers, network, security, servers, etc.) · Proactively monitor the IT environment for issues using the monitoring tools available · Provide training and support for system software · Ensure IT procedures for system back-ups, establishing new user accounts, monitoring file access, IT security, change management etc. are strictly adhered to · Assist in maintenance and upgrades for system software and hardware (desktop and server) · Assist in recovery action plans in the event of a system failure · Maintain and revise IT documentation as needed · Assist in the implementation of Change Request´s tickets · Actively participate in the ICT Team´s meetings · Duties, responsibilities and activities may change, or new ones may be assigned at any time with proper notice 3. Role Requirements: · Educational o Bachelor’s Degree in IT Related field preferred but not required · Experience o 1 year minimum in an IT support role, Helpdesk, or similar preferred o Experience in the administration and support of Microsoft windows desktop technologies o Demonstrated experience in a customer service role o Experience in Cisco, Meraki and Aruba (networking, WiFi and security infrastructure) preferred o Working in multicultural and diverse environments preferred · Certifications o Microsoft certification or similar preferred o ITL V4 Foundation Certification preferred · Skills o Advanced communication skills, verbal and written o Advanced customer service skills, treating all employees with the same courtesy and professionalism o Able to liaise with users at their level of technical competence o Able to liaise with vendors to ensure hardware and components are procured and delivered in a timely manner o Able to interpret and prioritize user needs o Excellent time management and planning skills o Ability to manage multiple projects, activities, and tasks simultaneously o Spanish language preferred 4. Safety Responsibilities: · Follow Safety standards and comply with procedures, rules, and regulations · Keep a clean and safe working environment and optimize space utilization · Participate in the Total Continuous Improvement program · Attend all employee Safety Meetings · Use prescribed Personal Protective Equipment · Observe restricted areas and all warning signs 5. Work Environment: · The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Work environment varies depending on job function, site and activity. This role will generally be exposed to both indoor office working conditions, as well as, warehouse conditions. Warehouse area provides protection from outside weather/elements in most cases but is not climate controlled. Adequate lighting and ventilation exist in all areas of the facility. 6. Physical Demands: · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Frequently required to stand, walk, kneel, crouch. Regularly required to sit and stand throughout the day. Required to use hands to handle or feel. Frequently required to walk and reach with hands and arms. Required to hear, listen and communicate with others on production floor while machinery is operating.

Job Description Job Title: Sr. Engineer SDM Helpdesk FSLA Status (Exempt or Non-exempt): Exempt Location (City, State): Houston, TX Reports To: IT Engineering Manager Direct Reports (Yes, No): No Company Overview: Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn employs 6,500 across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024. The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together these initiatives position the company as a leader for innovation in the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious productions methods. Job Summary: • Key Responsibilities Application Support & Testing • Conduct User Acceptance Testing (UAT) for new applications and system updates, • Create and execute test scripts and scenarios, • Document test results and coordinate with development teams on issue resolution, • Support application deployments and post-implementation validation, • Perform regression testing when required Technical Troubleshooting • Investigate and resolve complex technical issues using SQL queries, • Analyze application logs and database records to identify root causes, • Escalate issues to appropriate teams with detailed technical documentation, • Provide Level 2/3 support for business-critical applications Database Support • Write and execute SQL queries for data validation and troubleshooting, • Assist with data integrity checks and reporting discrepancies, • Support database-related user requests within established protocols, • Collaborate with database administrators on performance issues Service Desk Operations • Handle escalated tickets requiring technical expertise, • Maintain detailed documentation of issues and resolutions, • Create knowledge base articles for common technical problems • Mentor junior help desk staff on complex issues • Participate in incident management and problem resolution processes Stakeholder Collaboration • Work closely with business users to understand application requirements, • Coordinate with development teams on bug fixes and enhancements, • Participate in change management processes Bachelor’s degree in IT required. Required Qualifications • UAT Experience: 2+ years of hands-on User Acceptance Testing experience, • SQL Proficiency: Intermediate SQL skills including SELECT, JOIN, WHERE clauses, and basic functions, • Application Support: Experience supporting business applications (ERP, CRM, or similar), • Database Knowledge: Understanding of relational database concepts Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Job Description Client is looking for a day-to-day operational support for the organization’s end-user environment which includes supporting mobile devices, computers, and AV systems. Job Title: Operational Support Location: On-Site (Houston, TX) Term: 12 Months =============================================================================================== Job description and functions: The position is not only a highly technical position but also requires a high degree of customer focus and interaction that ultimately generates extraordinary customer satisfaction. • Perform hands-on fixes at the desktop level, including installing and upgrading of hardware and software, • Acts as a liaison between Tier 3 support teams and the end-users, • Interacts regularly with managers, clients, and vendors to answer question and complete project initiatives, • Engages with Infrastructure Operations Center and Network Engineering to assist in problem resolution of network issues, • High degree of skill with Windows OS and Apple Mac computers in an Active Directory environment, • Highly proficient with MacOS and IOS supporting MacBooks, iPhones and iPads., • Experience configuring and deploying Microsoft Windows based laptops and desktop PC’s, • Support AV systems and collaboration applications such as WebEx, Teams, Zoom, • Experience with ServiceNow and Asset Management, • Knowledge of network fundamentals and IT security best practices Inputs: • Service requests via ticketing system, phone, email, and walk-up support, • Incident reports from end users regarding technical issues, • Access requests and system provisioning needs, • Password resets and authentication issues Outputs: • Timely resolution of technical issues with documented solutions, • User account creation, modification, and deactivation, • Incident documentation and knowledge base contributions, • Status updates and communication to stakeholders, • Escalation of complex issues to appropriate technical teams Technical Capabilities: • Diagnose and resolve Windows/Mac operating system issues, • Support Microsoft 365 suite and business-specific applications, • Configure and troubleshoot network connectivity (VPN, wireless, wired), • Perform hardware setup, imaging, and deployment, • Manage printer and peripheral device configurations Service Management: • Track and manage incidents through ITSM platform (ServiceNow), • Maintain SLA compliance for response and resolution times, • Document solutions and update knowledge repositories, • Coordinate with vendors for warranty and repair services Business-Specific Support: • Understand Gas Infrastructure operational technology requirements, • Support NEER-specific applications and workflows, • Provide onboarding technical assistance for new hires, • Enable remote work capabilities and troubleshooting Enable NEER personnel to perform their roles effectively by providing reliable, responsive IT support that minimizes downtime, resolves technical barriers, and maintains secure access to necessary technology resources. Powered by JazzHR PvM28nU1JA

Job Description Specialty1 Partners is looking for a IT Support Analyst to help provide essential technical support to our team, including our supported dental practices. You will be part of a talented team of support analysts that demonstrate superb technical competency, providing mission critical support and ensuring the highest levels of availability, performance and security. Objective and Purpose: The IT Support Analyst provides frontline technical support to dental offices and corporate teams across the organization 's network. This role ensures timely resolution of hardware, software, network, and application issues, and supports the implementation of IT systems, upgrades, and integrations. The IT Support Analyst plays a key part in minimizing downtime, ensuring HIPAA-compliant operations, and enabling efficient, technology-driven dental practice management. Responsibilities • Provide Tier 1 and Tier 2 support to dental offices and corporate users via phone, email, or ticketing systems., • Troubleshoot issues related to workstations, printers, intraoral devices, VoIP phones, networks, and practice management systems (PMS)., • Log, track, and resolve incidents using IT service management (ITSM) tools., • Collaborate with vendors and service providers to escalate or resolve complex issues., • Support onboarding of new employees with proper access, credentials, and equipment., • Assist with software installations, system upgrades, and configuration changes., • Support system standardization efforts across all acquired practices., • Maintain knowledge base articles and training documentation for end users., • Monitor ticket queues and ensure timely and professional resolution of issues., • Assist with asset management, hardware tracking, and license renewals. Expectations: • Provide responsive, courteous, and effective technical support across multiple locations., • Meet or exceed service level agreements (SLAs) for ticket resolution and follow-up., • Ensure uptime and reliability of mission-critical systems such as PMS, imaging software, and digital x-rays., • Document resolutions and contribute to ongoing IT process improvements., • Maintain high levels of user satisfaction and communicate clearly with both technical and non-technical audiences., • Adhere to HIPAA, cybersecurity, and DSO IT compliance standards at all times. Requirements • Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred., • 2+ years of experience in IT support, preferably in a healthcare or dental setting., • Familiarity with dental practice technologies (e.g., Dentrix, Eaglesoft, Open Dental, Dexis, Carestream) is a strong plus., • Working knowledge of Microsoft Windows, Office 365, networking, and remote support tools., • Excellent troubleshooting, analytical, and customer service skills., • Strong communication skills and ability to explain technical concepts to non-technical users., • Ability to prioritize tasks, manage multiple tickets, and work independently., • A+ or similar IT certifications preferred; HIPAA training or certification is a plus. Benefits • BCBS High Deductible & PPO Medical insurance Options, • VSP Vision Coverage, • Principal PPO Dental Insurance, • Complimentary Life Insurance Policy, • Short-term & Long-Term Disability, • Pet Insurance Coverage, • 401(k) Plan, • HSA / FSA Account Access, • Identity Theft Protection, • Legal Services Package, • Hospital/Accident/Critical Care Coverage, • Paid Time Off, • Diverse and Inclusive Work Environment, • Strong culture of honesty and teamwork About Us: Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices. Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 226 locations across 28 states #LI-JC1 We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$55,000—$65,000 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job DescriptionDescription: Position Overview The 30+ year company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. The Information Technology Analyst serves as a critical liaison between the IT department and key business functions within the company. This role will be responsible for evaluating business processes, identifying technology-driven enhancements, and translating organizational needs into clear, actionable system requirements. Essential Job Responsibilities • Quickly gain and retain over time expert-level product knowledge of HASC’s two primary custom web applications, • Identify inefficiencies, gaps, and opportunities for improvement through digital solutions or process refinement., • Develop documentation such as process maps, use cases, and user stories., • Conduct interviews, workshops, and requirement sessions with internal teams and external clients., • Translate complex business needs into functional and technical requirements for IT teams., • Serve as the primary point of contact between business stakeholders and development teams throughout project lifecycles., • Collaborate with developers to ensure requirements are understood, implemented, and validated., • Support user acceptance testing (UAT), test planning, and system validation to confirm solutions meet business expectations., • Assist in prioritizing technical enhancements, feature requests, and system upgrades., • Support the development and optimization of dashboards, reporting tools, and analytics used by internal leadership and clients., • Assist with the rollout of new applications, features, and system enhancements, including participation in QA testing as well as UAT, • Provide guidance to end users to ensure adoption and effective use of technology solutions., • Demonstrated problem-solving and analytical skills., • Proficient, or able to gain proficiency with, a broad array of software applications and tools., • Strong understanding of business process analysis methodologies and requirements-gathering techniques., • Experience supporting software development projects, SDLC, or agile methodologies., • Proficient in Microsoft Office Suite or related software., • Excellent verbal and written communication skills., • Ability to translate technical concepts for non-technical audiences., • Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field., • 3–5 years of experience as a Business Analyst or similar role. While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in an office environment and will also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The IT Analyst reports directly to the IT Analyst Manager. This position does not have direct reports. Requirements:

Job Description OBJECTIVE Ensure the stable operation of both physical and virtual servers through the configuration, management, and support of systems running various operating systems, including Windows, Linux, and UNIX. Responsibilities include the installation, troubleshooting, and upgrading of servers, as well as implementing enhancements to optimize performance and reliability. Demonstrate expertise in designing, implementing, and managing enterprise system technologies. Oversee the operation and support of solutions such as Active Directory, DFS, DNS, Terminal Services, Hyper-V, VMware, Internet Information Server, and manage file server migrations. Provide support and maintenance for Exchange Server, Office 365, Azure IaaS, and virtualization platforms including VMware and Hyper-V. ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following, additional duties may be assigned) ·Oversee daily implementation, maintenance, monitoring, and support of server infrastructure in both physical and virtual settings, ensuring optimal performance, integrity, and availability. ·Manage server hardware platforms, operating systems (Windows, Linux, UNIX, etc.), and infrastructure services including Active Directory, Microsoft 365, file/folder permissions, email systems, and website access administration. ·Align cybersecurity strategies and policies with industry best practices to safeguard company information. ·Create and update documentation for system configurations, changes, and operational processes according to established procedures. ·Ensure adherence to company IT policies and compliance requirements. ·Execute assigned tasks on IT projects, including evaluating and implementing new hardware, software, or services, and preparing technical documentation. ·Assist IT colleagues in troubleshooting and resolving complex or escalated technical issues. ·Alert supervisors to any security vulnerabilities impacting corporate systems or environments. ·Respond to security incidents, document findings, and develop mitigation/remediation strategies. ·Track, analyze, and help resolve advanced desktop, server, network, and hardware/software issues. ·Perform regular asset inventories to enhance resource utilization and maintain license compliance. ·Contribute to research and assessment of emerging technologies for continuous improvement of systems, service delivery, and business operations. ·Manage network operations, including domain, object, group, and user management via Microsoft Admin Center, Exchange Admin Center, and Azure AD Admin Center. ·Identify and implement opportunities for platform improvement, standardization, and enhanced security. ·Provide technical support for PPI’s portals. QUALIFICATIONS / ATTRIBUTES ·Honesty, trustworthiness, integrity, and dependability ·Should be a self-starter, possess strong analytical skills ·The ability to write reports, business correspondence, procedure manuals and ability to define problems collects data, establish facts, and provide effective solutions. REQUIREMENTS Education Level: ·Bachelor’s degree in Computer Science, Management Information Systems or other computer-related discipline from a four-year college or university. Years of Experience: ·At least three years of relevant technical experience in server operation support role or equivalent. Travel Requirements: 0-5% of the time in the United States, Mexico, or as required. Language: Fluent verbal and written English; Spanish is a plus, but not required for the position. Special Requirements: ·A Microsoft Certified Solutions Expert (MCSE) certification is preferred. ·Computer skills – Proficiency with the MS Office Suite, particularly MS Outlook, is required. ·Possession of a Microsoft certification relevant to the position, or an equivalent credential, is desirable. ·Demonstrated experience in Windows Server administration, Microsoft Azure administration, Microsoft 365 administration, Exchange administration, Active Directory administration, VMWare administration, storage management, network and telecommunications management, IT asset management, as well as systems monitoring and maintenance. ·UNIX administration, MS SQL, MS SharePoint, Azure IaaS, web services, application support, and IT help desk functions is advantageous. ·Experience with Linux is a plus. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: ·Effectiveness ·Responsibility ·Integrity ·Information Management ·Communication ·Adaptability ·Teamwork ·Identity ·Safety ·Leadership ·Strategic Planning PHYSICAL DEMANDS This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Must be able to lift 10-20 lbs. occasionally. PPI is an E-Verified participating employer EQUAL EMPLOYMENT OPPORTUNITIES PPI, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Company DescriptionPEMEX Procurement International, Inc. (PPI) was created in 1994 (formerly known as Integrated Trade Systems, Inc.) to provide procurement services to PEMEX and its Productive Subsidiary Companies. PPI is based in Houston, Texas and has been conducting business for more than 20 years with suppliers located all over the world. The main products of interest to its clients include oil well drilling and production equipment, marine equipment, engines, turbines, compressors, chemical products, and related services.PEMEX Procurement International, Inc. (PPI) was created in 1994 (formerly known as Integrated Trade Systems, Inc.) to provide procurement services to PEMEX and its Productive Subsidiary Companies. PPI is based in Houston, Texas and has been conducting business for more than 20 years with suppliers located all over the world. The main products of interest to its clients include oil well drilling and production equipment, marine equipment, engines, turbines, compressors, chemical products, and related services.

Job Description About the Role We are looking for a talented and versatile Creative Designer to join our client’s dynamic team. This role is ideal for someone with a strong background in both digital and print design, as well as a passion for marketing-driven creative work. You will be responsible for creating a wide range of visually engaging materials, from websites and email campaigns to print designs, digital banners, and social media ads. Our ideal candidate has a keen eye for detail, understands the latest design trends, and knows how to convert ideas into high-performing creative assets. Key Responsibilities: • Website Design: Develop visually appealing and user-centric website layouts, ensuring responsiveness across devices., • Email Design: Create compelling email templates optimized for performance and compatibility across multiple platforms., • Print Design: Design high-quality print materials such as brochures, flyers, and posters, following industry standards., • Display Ad Banners: Design engaging and conversion-driven banner ads for web display., • Social Media Ads and Posts: Create eye-catching ads and content for various social media platforms (Instagram, Facebook, LinkedIn, etc.), ensuring they align with platform specifications and audience preferences., • 3+ years of professional design experience working across digital and print media., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and UI/UX design tools like Figma, Sketch, or Adobe XD., • Strong understanding of email design tools like Mailchimp, Klaviyo, or similar platforms., • Up-to-date with the latest design trends and the ability to apply them to various industries and formats., • Experience designing with a marketing mindset, ensuring all materials are conversion-driven and audience-focused., • Exceptional task management skills with the ability to juggle multiple projects while maintaining high-quality work., • Strong understanding of how to translate client briefs into creative solutions that meet business objectives., • A creative thinker with the ability to execute visually stunning designs that engage and convert., • Someone who thrives in a fast-paced environment and is comfortable managing multiple tasks at once., • A designer who is process-driven, with a methodical approach to tackling tasks and projects., • A keen interest in how design trends apply across industries, with the ability to adapt designs to different audiences.

Job Description Job Summary The IT Systems Administrator Support Specialist role is a combined role of system support and is responsible for day-to-day support. Delivering day-to-day level 1 and level 2 technical support to all personnel and supporting IT and organizational initiatives, goals, and strategies. This position supports multi-geographically and is in Galveston Texas with some potential to work remotely but primarily onsite. A candidate may be required to serve beyond regular working hours to support 24/7 operations during critical or planned outages. This position is heavily focused on device and OS deployment, patches, maintenance, policies, and inventory. Key Interactions IT staff and managers, company employees, 3rd party support vendors, and consultants Job Responsibilities • Assist in the compilation/maintenance of an accurate inventory of hardware and software, • Assisting with new office setup or office relocations with the ability to lift 50 lbs., • Creating users and objects in Azure AD and Active Directory, • Day to day ERP support primary system is Epicor Enterprise 7, • Develop/maintain accurate departmental documentation and helpful reference materials for users, • Manage and create group policies and configurations on workstations, • Patching workstation machines and keeping in line with a baseline of most recent patches, • Provide end-user assistance and training, • Responsible for OS deployment using MDOP or SmartDeploy, • Serve as the initial point of contact for incoming support requests, entering all activities into the ticketing system, providing updates, and resolving requests in accordance with departmental standards, • Support and troubleshoot hardware to include configuration, support, and fine-tuning, • Support and troubleshoot mainstream and proprietary software, • Associate degree in a computer-related competency, or equivalent combination of proven experience & certifications; extensive experience may be considered in lieu of education, • Attention to detail and problem-solving skills, • Certifications: Comp TIA A+, • Minimum of five (5) years of experience in technical support working as part of a corporate IT support team using a ticketing system, • Requires an active and valid Texas driver's license, • Ability to always communicate effectively and professionally, • Ability to communicate complex technical concepts to a general audience, • Ability to maintain confidentiality in all matters and areas of the organization, • Ability to manage multiple demands simultaneously while maintaining service standards, • Ability to manage multiple demands simultaneously while maintaining high service standards, • Ability to troubleshoot, test resolutions, and escalate common IT problems, • Ability to understand and execute complex oral and written instructions, • Ability to work independently with minimal or no guidance, • Excellent written and verbal communication skills, • Experience in deploying/configuring drive encryption using tools such as MBAM/Bitlocker, • Experience supporting mobile devices, • Experience with Epicor 7 Enterprise, • Experience with Microsoft Active Directory/Domain Administration, • Experience with standard configuration, deployment, and support practices for PC-based systems in a Microsoft Active Directory environment, • Experience with TCP/IP-based phone systems, • Experience with technical writing for documentation and instructional purposes, • Experience with technologies and systems (TCP/IP, DNS, DHCP, VPN, POE), • Intermediate level experience using Microsoft Office Suite, Active Directory, and Office 365; ability to troubleshoot common user challenges, • Interpersonal skills including self-awareness and the ability to deal professionally with others while always using courtesy, tact, and professional judgments, • Must be a team player and support the mission, vision, and goals of the company and department, • Must be service-oriented and customer-centric to all internal and external customers, • Proven ability to troubleshoot, test resolutions, and escalate common issues, • Proven analytical and problem-solving skills, • Work hours will be assigned based on business needs however, work hours will typically be Monday-Friday from 8:00 am to 5:00 pm. By request from the department manager or department director. Work hours may include irregular hours to assist in completing special tasks or assignments, • Out-of-regional travel may be required to attend training, seminars, or work-related events, • Assist the management and or executive team when requested to complete special projects and complete all assignments within a negotiated time frame established by the department manager Time Management • Candidate is comfortable with goal setting and working in a team setting, • Candidate must be able to prioritize multiple tasks and complete tasks timely, • Candidate must be able to understand the threshold of support hours invested and when to escalate for difficult-to-solve issues, • Candidate is autonomous, self-motivated to complete work-related tasks and solve problems, reliable, customer service oriented, and intrinsically driven to collaborate with and help the organization achieve the overall department visions and goals, • Candidate is a reliable self-motivated problem solver who is service oriented and intrinsically driven to collaborate with and help the organization achieve the overall technology objectives, • Candidate should be comfortable working autonomously and as a team, while always maintaining professionalism, • Candidate will not hesitate to share creative or innovative ideas that will yield efficiency or provide resolution to needs or problems. Physical: • Ability to ascend and descend stairs, • Ability to bend, twist, kneel, stoop, and or reach for items, • Ability to detect and write effectively, • Ability to handle objects, • Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting, • Ability to hear with or without aid, • Ability to move around within an office setting and or other locations as needed, • Ability to operate office equipment, • Ability to push, pull, and or squat, • Ability to safely board company vessels under all weather conditions and at all hours, • Ability to safely utilize and maneuver company property, • Ability to remain in a stationary position for long periods, • Ability to transport, adjust, and or move items up to 50 lbs, • Ability to accept constructive criticism, • Ability to anticipate needs, • Ability to cultivate a positive working environment, • Ability to express self clearly and effectively, orally and in writing, and use ethical and professional judgment, • Ability to deal professionally, ethically, and effectively with customers, co-workers, vendors, and the public including providing professional, prompt, responsive, efficient, and courteous customer service and assistance, • Ability to maintain regular attendance, • Ability to meet deadlines, • Ability to be professional and use professional judgment 100% of the time, • Ability to multi-task and plan time efficiently 100% of the time, • Ability to perform job description and duties with minor supervision, • Ability to reason and analyze effectively, • Ability to solve practical problems as it relates to the position, • Ability to understand, communicate, and comprehend information in English, • Ability to work professionally with others 100% of the time, • Required to pass and maintain all mandatory training, • Requires the ability to work collaboratively in a team setting, • Ability to work alone, • Ability to work closely with others, • Ability to work long and or irregular hours, • Potential exposure to tobacco products, • May be exposed to excessive noises, • May be subjected to both inside and outside environmental conditions, which include variations in temperature, dampness, humidity, heat, and cold, • May be subjected to exposure to fumes, dust, gases, and or chemicals, • May be subjected to water and or liquids

Job Description Job Summary We are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first point of contact for all technical support issues, delivering quick and effective resolutions aligned with the ITIL framework. You will diagnose incidents, fulfill service requests, and escalate issues appropriately. All while delivering a high-quality support experience to our end users. Key Goals and Expectations Goal Expectation First Contact Resolution (FCR) Resolve ≥70% of tickets at first touch Customer Satisfaction (CSAT) Maintain CSAT scores ≥90% Ticket Response Time Respond to all new tickets within 10 minutes Escalation Accuracy Properly escalate ≤30% of cases, with full documentation Documentation Log all actions clearly and use knowledge base consistently Compliance Adhere to ITIL-aligned processes and internal SOPs Participation Attend team stand-ups, submit process improvement ideas, and complete assigned training Key Responsibilities Incident Management * Log, triage, and troubleshoot user-submitted incidents using the ITSM platform * Perform initial diagnosis and apply KB-guided solutions * Identify root causes for common problems and propose workarounds * Resolve low impact, recurring technical issues independently Request Fulfillment * Handle service requests such as: * Password resets * Account unlocks * Software installations * Basic access provisioning * Track fulfillment through standard workflows and maintain communication Knowledge & Documentation * Reference knowledge base articles during ticket handling * Suggest updates to existing documentation or draft new KB entries as needed * Flag content gaps or inconsistencies Escalation Handling * Use predefined Escalation Process Flow to determine Tier 2 handoffs * Document all steps taken before escalation, including: * Logs, screenshots, KB links * User interactions * Attempted fixes Customer Interaction * Communicate effectively and empathetically with users * Provide regular updates and set expectations for resolution * Educate users on common issues and prevention steps Required Skills & Experience * Basic knowledge of Windows OS, Office 365, remote support tools * Experience using ITSM tools (e.g., ConnectWise PSA, Dynamics 365 Customer Service) * Excellent verbal and written communication skills * Customer-first mindset and problem-solving attitude * Ability to follow structured processes and document work accurately Preferred Qualifications: * CompTIA A+, Network+, or equivalent * Prior helpdesk or technical support experience (1+ years) Success Metrics * FCR Rate: ≥70% * Average Handle Time (AHT): ≤12 minutes * Escalation Rate: ≤30% * Ticket Volume: 12–16 tickets/day * CSAT Score: ≥90% * SLA Response Compliance: 100% within response SLA Work Schedule * 8-hour shift during standard business hours (7:00 AM – 6 PM) * On-call participation: (None required for Tier 1) Qualifications: • Excellent customer service and interpersonal skills, • Highly self-motivated and detail-oriented, • Ability to effectively prioritize and multi-task in a high-pressure environment., • Strong background in Windows client operating systems, standard desktop applications, and user account management., • Working knowledge of network support issues, • Working knowledge of remote working systems and support, • Ability to work in a team-oriented collaborative environment., • 1 year to 2 years of service desk experience is preferred., • At least 2 years of Customer Service experience required, 3 or more years preferred., • Ability to install, configure and troubleshoot Windows client operating systems. Benefits: Health Dental Vision 401k

Job Description Why Work for Park Lawn Corporation? Service • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual., • Financial assistant programs encouraging employees through education and development in industry related subjects., • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges., • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match., • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team., • We value honesty, courage, integrity, ethical behavior and the development of personal growth., • We are rooted in the communities to provide a personal touch to every family we serve. This position is an administrative role in Park Lawn’s corporate office in Houston, TX and is responsible for performing a variety of administrative and general office support-related tasks to ensure the corporate office runs smoothly. The role reports to the Corporate Office Manager. Essential Functions • Performs general clerical support duties for various departments., • Creates and/or maintains spreadsheets and correspondence as needed., • Assists with event set-up and teardown., • Serves as primary backup to front-desk reception, answering telephone calls, route calls to appropriate parties and provide answers to general inquiries as needed., • Greets and directs guests and visitors in the main reception area., • Updates and maintains user information in company computer applications such as learning management system and/or fuel/fleet card program., • Assists with assigning, updating and/or troubleshooting parking and security badge assignments for corporate employees., • Processes and codes general administrative invoices for timely payment, researching and resolving any issues or discrepancies with vendor accounts., • Processes expense reports for members of executive leadership as requested., • Assists with mail distribution, mailouts and/or express shipments and deliveries., • Coordinates and maintains office supplies and equipment., • Conduct twice daily conference room readiness inspections., • Performs daily set-up and teardown of coffee bars and breakroom serving areas., • Assists with reoccurring office and hospitality supply inventory and rotation., • Assists with event set-up and teardown., • Accompany established service vendors during on-site visits as needed., • Communication Proficiency., • Teamwork Orientation., • Detail Orientation., • Thoroughness., • Customer Service Orientation., • High School Diploma or equivalent., • Minimum two years of administrative experience., • Working knowledge of basic accounting principles, • Proficient with multi-line phone systems and general office equipment, • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements., • Able to read, write and speak English fluently. Bilingual is a plus., • Proficiency and accuracy with numbers., • Able to maintain a strict level of confidentiality., • Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) required., • Excellent interpersonal and communication skills., • Completes assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling., • Maintains a positive attitude and working environment through organization and communication., • Ability to prioritize tasks, and exercise good judgment. This position has no direct supervisory responsibilities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The duties associated with this position are generally performed in an indoor office setting., • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle., • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds and may be required to lift to 50 pounds., • This position may also require reaching, pushing and pulling., • This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionCompany Description HexaGroup is a B2B digital marketing agency for businesses serious about optimizing their growth. We are Inbound and ABM specialists and have built our reputation around our team spirit and strong processes. We are a member of BBN The World #1 B2B Agency. We are a results-driven marketing agency in the heart of Houston, specializing in creating impactful brand experiences for a diverse range of clients. We believe in the power of great design to solve business problems and are looking for a talented designer to join our collaborative team. Job Description Position Overview We are seeking a versatile and highly creative Graphic & UX/UI Designer to join our fast-paced team. This role is ideal for a designer with a keen eye for aesthetics and a dual passion for crafting compelling corporate branding materials and intuitive digital user experiences. You will translate strategic direction and client needs into high-quality visual content across print and digital platforms. Key Responsibilities * Design Interfaces: Create visually appealing and user-friendly interfaces for websites, landing pages, and digital products, using tools like Adobe Suite or Figma. * Create Wireframes & Prototypes: Develop wireframes, user flows, process flows, and sitemaps to effectively communicate interaction and design ideas to stakeholders and development teams. * Manage Corporate Branding: Design a wide range of marketing and branding materials, including logos, brochures, ads, social media graphics, signage, and corporate reports, while ensuring strict adherence to internal and clients brand guidelines. * Collaborate Cross-Functionally: Work closely with copywriters, account managers, and web developers from concept to final execution, ensuring designs meet both client objectives and technical requirements. * Incorporate Feedback: Receive and integrate constructive criticism from management and clients to refine designs and meet project goals effectively. * Manage Multiple Projects: Efficiently manage time and prioritize multiple projects simultaneously in a deadline-oriented agency environment. * Stay Current: Keep up-to-date with the latest web design trends, techniques, design software, and industry best practices to bring innovative ideas to the team. Qualifications * Experience: in professional graphic design, preferably within a marketing or creative agency setting. Bachelor’s Degree in marketing or Graphic Design is a plus, but not required. * Portfolio: A strong portfolio showcasing diverse design projects, including both corporate branding work and UX/UI design examples (wireframes, prototypes, finished websites/apps). * Technical Proficiency: Mastery of industry-standard design software, including the Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with UX/UI design tools (Figma, Adobe XD). Familiarity with MS Office products (Word, Excel, PowerPoint, Teams) and Google Suite (Google Docs, Sheets, Drive, Chat/Meet) is a plus. * Design Fundamentals: Excellent understanding of visual design principles, typography, color theory, layout and visual hierarchy. * Attention to Detail: Meticulousness with alignment, consistency, and file preparation (e.g., print-ready files, color separation, digital export formats) is vital for polished, professional results. * Web Knowledge: An understanding of web technologies (HTML, CSS, JavaScript) and web optimization for web projects. * Communication: Strong verbal and written communication skills, with the ability to articulate design rationale clearly to non-designers and clients. * Soft Skills: Must be a creative problem-solver, highly organized, adaptable, and a team player. Eager to learn and collaborate with a team. * Adaptability and Versatility: Agency designers work on diverse projects for multiple clients, requiring them to quickly adapt their style to different brand guidelines and client needs. Additional Information At HexaGroup, we offer a collaborative work environment, opportunities for professional growth, and the chance to work with industry-leading clients. If you are a dedicated digital marketing professional looking to make an impact, apply today.

Job Description Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Deskside Support for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 12+ Months Contract Location: Houston, TX/Minot, ND Salary: $30.00/Hourly Role: Deskside Support Primary Skills: HelpDesk Role Description: The Deskside Support must have 3+ years of experience. Key Responsibilities: • Provide hands-on deskside support to resolve issues related to desktop/laptop hardware, software, printers, mobile devices, and other IT-related equipment., • Handle installation, configuration, and upgrades of desktops, laptops, and peripheral devices., • Troubleshoot Windows OS, Microsoft Office Suite, VPN, network connectivity, and common enterprise applications., • Work with ticketing systems to track, document, and resolve user incidents and service requests in a timely manner., • Collaborate with other IT teams to escalate and resolve complex issues., • Provide support for video conferencing tools and meeting room equipment., • Assist with user onboarding/offboarding tasks including setting up new systems and managing user access., • Maintain inventory and asset management of IT equipment., • Ensure compliance with company policies and IT security standards. Required Qualifications: • 3+ years of experience in deskside/end-user support or IT support roles., • Strong knowledge of Windows 10/11, MS Office 365, Active Directory, and basic networking concepts., • Familiarity with ITSM tools (e.g., ServiceNow, Remedy, etc.)., • Excellent problem-solving, communication, and interpersonal skills., • Ability to work independently and prioritize tasks in a fast-paced environment., • Experience supporting enterprise hardware (HP, Dell, Lenovo, etc.)., • Must be able to lift and move IT equipment as needed. Education: Any/Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent Experience: Minimum 3+ years of experience Relocation: This position will not cover relocation expenses Travel: No Local Preferred: Yes Note: Must be able to work on a W2 basis (No C2C) Recruiter Name: Anshika Pasahan Recruiter Phone: 484-331-9597 Benefits: We have various coverages and additional benefits to choose from: • Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll)., • Paid Leaves (Wherever applicable)., • Life & Disability Coverage (Upon eligibility)., • 401K Option, Education Assistance Program and more. Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job DescriptionCompany Description Christian Brothers Automotive At Christian Brothers Automotive, we’re in the business of serving others. Fixing cars is the vehicle for us to do just that. Founded in 1982 with a mission to love our neighbors as ourselves, we’ve quickly grown to over 300+ locations across 30 states. From our shops across the country to our Support Center headquarters in Houston, Texas. we’re committed to being a top place to work, prioritizing diverse perspectives, a joyful and collaborative work environment, and opportunities to serve our guests and communities. Mission Statement: To glorify God by serving our team, guests, and communities with excellence. Benefits: • Hybrid & In-office Work Schedule, • Group Health, Vision, Dental, Disability, and Life Insurance., • 401K Match, • Employee Stock Ownership Program, • 3 Weeks of Paid Vacation, • 10 Paid Holidays, • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollarJob Description Job Title: Software Engineer Job Location: 17725 Katy Fwy, Houston, TX 77094 Job Overview: CBAC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet CBAC employment eligibility standards. Role Overview: As the Franchise Accounting department continues to grow and evolve, we are looking to add automation in increasing volume. These automations would be both within and external to our new accounting software, Epicor Kinetic. The software is highly configurable and allows for automated functions to be written into the software. We are looking for an experienced developer to join our team and support the customization, integration, and optimization of our Epicor Kinetic ERP system. The background of this individual should have a strong SQL database background and the ability to understand and write application solutions in a variety of methods. The main goal of this effort is to simplify and automate user entry and user financial statement review for our 320+ independent businesses. This would be accomplished by the following methods and more where helpful. Essential Responsibilities: • Create and optimize SQL queries as well as user dashboard displays of such queries to automate the monthly review work of both Franchisees and our Franchise Accountants, • Develop, maintain, and enhance function logic for server-side customizations, • Develop, maintain, and enhance integrations with external software and data using REST APIs, • Develop, maintain, and enhance internal tools with VBA to automate document creation and evaluation for Franchise Accountant use, • Maintain documentation for customizations, integrations, and development standards to ensure code clarity, support team collaboration, and enable future development., • Utilize Azure DevOps SOPs established by Christian Brothers Technology team., • Operate within established framework of the Christian Brothers Technology team tech stack., • Demonstrate proactive initiative in identifying development needs and proposing future iterations, automations, and solutions to increase the efficiency of accounting as a whole. Qualifications Education and Experience • BA/BS is preferred, but not required, • 3-5 years of experience building large-scale software applications, • Skilled in building web applications from concept to production (front and backend), • Demonstrated expertise in designing, consuming, and reverse engineering RESTful APIs, including advanced data ingestion and export workflows., • Proficient in handling JSON-based integrations and leveraging VBA to automate and process large datasets in CSV/XLS formats., • Application of devops in CI/CD for on-prem and cloud environments (Azure), • 5+ years experience in programming, • Proficient in SQL/MySQL query writing, comfortable creating database schemas, • Skilled in developing core functions and applications using C# (CSharp), • Experienced in engineering solutions for large-scale data processing, including ETL pipelines, data integration, and optimizing workflows for mass datasets., • Articulate, professional, and able to communicate complex topics in simple terms, • Highly capable in analysis, optimization, debugging, and documentation, • Organized, efficient and agile in tasks and environment, • Capable in technical writing and data presentation, • Can stop/start multiple tasks and pick up where left off quickly, • Servant leadership, consistently looking for ways to improve the team workflow and environment, • Occasionally bending, twisting, and turning., • Sitting for extended periods of time., • Occasionally lift and/or move up to 25 pounds., • This role will be located at the Support Center in Houston, TX., • A great workplace culture that has won repeated Top Workplace accolades by the Houston Chronicle., • Open office layout to promote collaboration, conversation, and teamwork., • Options to work remote/home on Mondays and Fridays., • Some travel may be required (less than 10%). Additional Information Accountabilities Accountable to the Brand, including the Franchisees, Support Center team, and Leadership team. The Software Engineer (Accounting) will report to the VP of Franchise Accounting and the Director of Strategy & Innovation, collaborating closely with DevOps Base Salary: Competitive and commensurate with experience. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. CBAC maintains “At will” employment practices. CBA is a participant in E-verify and will provide the federal government with new employees' form I-9 to confirm they are authorized to work in the U.S. For additional information, visit:

Job Description IT Support Specialist Deutsche Windtechnik is Germany’s largest Independent Service Provider, offering a comprehensive service package for Wind Turbine Generators (WTG) from one single source. With more than 9,000 WTGs under contract and more than 2,200 worldwide employees operating in Europe, the US and Asia, Deutsche Windtechnik sets the bar for Independent Service Provider services. Deutsche Windtechnik came to North America and started operations here in 2018. Headquartered in Houston, TX., it is our goal to set the standard for best-in-class levels of quality, safety, efficiency, and customer service in the US market. Ready to be an important part of our Global IT Team? The IT Support Specialist helps to oversee the deployment and maintenance of various computer systems, applications, and servers within the organization. Collaborate with the IT team to ensure smooth operation of our infrastructure or set up new networking equipment. Manage user permissions and accounts across Microsoft Suite, providing training for new IT staff as necessary. Handle software updates, patches, and troubleshoot technical issues as they arise, offering insight and feedback on IT policies and upgrades. Effectively communicate complex technical information and serve as the primary resource during infrastructure emergencies, utilizing prioritization and escalation skills to ensure timely resolution. Problem-solve through identification, research, and experience, documenting and monitoring issues for statistical analysis and solution development. Interact with various teams and departments, developing procedures and solutions for technical issues and training staff on computer platforms and software components. Are You Looking to: • Maintains Help Desk tracking system; inputs problem description in Help Desk tracking system and assists with maintenance?, • Works closely with network administration to diagnose and troubleshoot network outages, maintain network configuration for users and their components/cabling, maintain user accounts and reboots servers and routers?, • Assists staff with the operation of application software, including Word processing, spreadsheet, presentation and communication software, web applications and anti-virus?, • Attends and participates in departmental meetings and committees to discuss IT-related issues, and contributes to departmental projects?, • Works with the global IT Team and external service contractors as needed to research and recommend hardware and software purchases, obtain quotes for repair costs and maintenance, and source product information?, • Performs hardware setup and installation of applications for new and existing personnel, server and network systems., • Performs network setups, maintenance tasks and changes., • Performs general IT support including cellular and office phone systems., • Provides technical support for our North American operations for internal end users on a variety of hardware and software problems including operating system support, application support, and network access support., • Works with the ticket system and solves end users' problems remotely., • Bachelor's degree in Information Technology, Information Systems, or related subject., • 5 years of experience in a similar role or a combination of education and experience., • Experience in imaging, deploying, and maintaining computers with the Windows 10/11 operating system, • Experience with the setup, maintenance and upgrades/replacements of networks, including firewalls, switches, access points, and security cameras., • Knowledge of the Microsoft Suite including Azure Active Directory, Active Directory, Entra, and Intune., • Hands-on mentality., • Experience working with Jira Service Management/Atlassian and in support environments., • Ability to travel multiple times throughout the year, including to both national and international work sites., • German Speaking is a plus., • Familiarity with Linux OS and virtual machines is a plus., • 401k with fully vested, generous company match available after 6 months., • Generous PTO, Excellent Medical/Dental/Vision Benefits., • Competitive Compensation. Our Mission: To be the most trusted O&M partner to wind farm owners. Our Vision: To empower the Americas’ achievement of 100% renewable energy, one wind turbine at a time. How do we accomplish this? By building a team and a culture with the core values that are: Transparent, Innovative, Guiding (advisor and partner), Efficient, and Reliable. We call ourselves TIGERs and we hope you get an opportunity to join us someday! Equal Employment Opportunity Statement Deutsche Windtechnik is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. Powered by JazzHR EWYAWQHIfX

Job DescriptionGeneralists Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today’s top AI systems. They’ve built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why join this team? • Earn up to $18/hr, paid weekly., • Payments via PayPal or AirTM., • No contracts, no 9-to-5, you control your schedule., • Most experts work 5-10 hours/week, with the option to work up to 40 hours from home., • Join a global community of experts contributing to advanced AI tools., • Free access to the Model Playground to interact with leading LLMs.Requirements, • Bachelor’s degree or higher (or currently enrolled)., • Strong analytical and problem-solving skills., • Ability to create complex prompts and evaluate nuanced AI reasoning., • Clear, concise writing skills., • Strong attention to detail and accuracy.Nice to have (if applicable), • Background in literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience., • Interest or background in AI, machine learning, or creative tech tools.What you’ll do, • Adopt a “user mindset” to create natural, realistic data based on real user needs., • Use structured rubrics to evaluate how well AI systems address user requirements., • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses., • Contribute across multiple projects depending on your skillset and experience.

Job DescriptionMain Function: • Installing and removing servers into/from racks, performing cabling tasks, and documenting these activities in the related systems., • Moving racks awaiting testing or completed testing using a forklift or manual hydraulic pallet truck., • Connecting and disconnecting racks to/from electrical and low-voltage networks in preparation for testing., • Initiating basic tests, • Preparing, inventorying, transporting, and maintaining auxiliary materials required for the operation of the test and debug areas.Duties and Responsibilities:, • The Test Support Operator is responsible for preparing tests and supporting Test/Debug Technicians., • Performing tasks listed in the Main Functions section. Reporting any abnormalities or problems to the immediate supervisor., • Providing information to the immediate supervisor as required., • Reporting any abnormalities or problems to the immediate supervisor., • Execution of assigned job tasks and resolution of problems within the scope of authority., • Communication authority: Reporting any arising issues to the immediate supervisor.Delegated Authority: 1. Work is performed under the instructions of the supervisor (Test or Debug Shift Leader) and in accordance with applicable work instructions. Qualification and Experience: • Forklift license (Electric pedestrian-controlled forklift)., • Computer user skills., • Basic knowledge of electrical systems.Primary Skills:, • Technical aptitude., • Ability to tolerate repetitive tasks., • Ability to work effectively in a team.Secondary Skills: ZjnIsn57Pd

Job Description Foxconn is currently seeking a Site Reliability Engineer to support our FIDM Operations group. This individual will work in conjunction with the Manufacturing Engineering Team and aid in the continuous operation and improvement of our manufacturing execution system (MES). This is a key position that requires a “hands on” approach for problem diagnosis and resolution on the plant floor for current and future operations. Responsibilities Include: • Responsible for supporting production, • Design systems and processes and support implementation, • User training and system issue tracking, • Learn about MES and manufacturing production, • Design control systems to minimize and resolve production issues and project costs, • Associate’s degree in Industrial Engineering or IT-related field, • Minimum of 0-3 years’ relevant experience, • Experience in Python is desired, • Knowledge of the application of tools/techniques, • Experience in one coding language (Preferred), • Experience in Database (Preferred), • Must be action/results oriented, hands-on, self-motivated, detail-oriented and organized with the ability to quickly learn processes, procedures and software necessary to manage projects, • Ability to work effectively under pressure, and flexibility to adapt to fast-paced environment and tight schedules, • Critical thinking skills with strong business acumen and consideration., • Excellent interpersonal and communication skills, both verbal and written, for sharing ideas with other departments and the customer, • Skill to communicate ideas and instructions clearly and concisely – written and verbal oB6qUOojmz

Job Description Founded in 2019, our incredible team of engineers, programmers, and solution providers have worked tirelessly to bring Quantum Building Solutions to the forefront of the industry. At Quantum Building Solutions, we offer an array of energy-saving applications and have developed a state-of-the-art user experience that is unparalleled in the industry. QBS is focused on being the premier Integration Specialists of DFW and the surrounding areas. We will continue to work relentlessly to become the Building Automation standard, providing big-picture insights and solutions for companies of all sizes. We are looking for a Lead Commercial Service Technician to join our dynamic team! Primary Job Function: The Commercial Service Technician will perform service calls, preventative maintenance, troubleshooting, and repair work on commercial HVAC systems. Work will be performed independently and on larger projects in cooperation with a project manager. This includes diagnosing and repairing rooftop units, split systems, heat pumps, gas/electric systems, and related mechanical and electrical components, as well as performing other assigned tasks as required. Why Work For Us? The Building Automation industry is quickly becoming an "Integration Specialist" industry. This new direction provides unparalleled opportunities for individuals who love working with new technology coupled with a vast array of energy management solutions. QBS leads the market with our approach to this new landscape and empowers our employees to continue their professional, as well as personal, growth! Work Hours: 8:00 am to 5:00 pm Monday through Friday, with occasional overtime and weekends as required Comprehensive Benefits Package: • 100% of the medical insurance for the employee and half paid for spouse/family (low deductible PPO), • 401k program with 4% company match, • 7 paid holidays, • 2 weeks of vacation from start, • Company take-home vehicle, • Gas card, • Valid driver's license & insurable driving record, • 5+ years of commercial HVAC service experience, • Strong diagnostic and troubleshooting skills for commercial RTUs, split systems, and heat pumps, • Ability to read wiring diagrams and mechanical plans, • Experience with low-voltage electrical systems, • EPA Certification required, • Experience with basic control interfaces (thermostats, BAS integration points) is a plus, • Experience working with or around Building Automation Systems is a plus

Job DescriptionDescription: VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply is seeking a Marketing & CRM Specialist to support the company-wide rollout, onboarding, and adoption of our Customer Relationship Management (CRM) platform. Reporting directly to the Vice President of Marketing, this role is responsible for executing the CRM rollout strategy defined by Lonestar leadership and ensuring consistent training, data quality, and system usage across all branches. This is an implementation-focused position, not a platform strategy role. This position is based in Houston and requires extensive weekly travel (3–5 days per week) to Lonestar branches across Texas, Oklahoma, Louisiana, and Tennessee to deliver onsite onboarding and user training. Responsibilities: • Execute the CRM rollout plan as defined by corporate leadership., • Lead onsite onboarding sessions and user training for branch teams across multiple regions., • Support branch managers, inside/outside sales teams, counter sales, and quotations personnel through early adoption and ongoing system usage., • Gather user feedback, identify common challenges, and communicate needs or issues to leadership and the CRM vendor., • Provide first-line CRM support, including workflow questions, navigation assistance, and basic troubleshooting., • Create user-friendly resources such as SOPs, quick reference guides, and step-by-step documentation., • Set up and deactivate users; manage access permissions and profiles., • Build and maintain dashboards, reports, list views, and basic workflow automations as directed by leadership., • Configure fields, picklists, and layouts within the CRM based on approved requirements., • Support marketing automation activities including email sequences, lead-nurture workflows, segmentation, and campaign setup., • Assist with reporting and customer intelligence projects for the marketing team., • Perform data imports, cleanups, deduplication, and quality checks (e.g., vendor lists, trade show data, lead files)., • Monitor CRM integrations with Eclipse ERP and Office 365, escalating issues to IT or vendor support when needed., • Serve as Lonestar’s primary liaison with the CRM vendor for escalations, bug reporting, and troubleshooting., • Log issues clearly, track resolution progress, and maintain communication with internal stakeholders. Requirements: • Experience supporting or administering CRM platforms such as Salesforce, HubSpot, Dynamics, Zoho, or equivalent., • Experience building CRM dashboards, reports, and entry-level workflow automations., • Familiarity with marketing automation tools, CRM-based campaign builders, and segmentation., • Understanding of ERP and CRM data flows; Eclipse ERP experience strongly preferred., • Strong communication, presentation, and training skills; comfortable leading onsite group sessions., • Ability to travel extensively (3–5 days per week)., • Strong organizational skills with the ability to manage multiple priorities across branches., • Detail-oriented approach to data maintenance and documentation. Physical Requirements: • Must be able to remain in a stationary position 50% of the time., • Constantly operates a computer and other office productivity machinery such as a calculator, copy machine, and printer., • Must be able to travel frequently by car and air and work onsite at branch locations. Benefits: • Medical, dental, life, and vision insurance, • 401(k) Retirement Plan and Match, • Paid Time Off, • Specified Holiday Pay Disclaimer: This job description is a general outline of expected daily responsibilities and may not cover all duties assigned by management. Requirements:

Job DescriptionSalary: Introduction Bigge Crane and Rigging has been elevating America since 1916. With over 1,800 cranes and a coast-to-coast presence, we buy, sell, rent, operate, and maintain one of the largest, most advanced crane fleets in the country. Weve played a role in building some of Americas most iconic landmarks and earned a reputation for doing it rightwith performance, precision, and accountability. Job Overview This Crane Assembly/Disassembly (A/D) Director will lead in the assembly and disassembly of a wide variety of cranes, from operating the crane to directing and ensuring the quality of work of other personnel. They will communicate with dispatchers, brokers, and truck drivers who are transporting the crane and will manage the load out or offload of the cranes parts. Extensive knowledge required of the procedures required to properly assemble and erect cranes and how to troubleshoot problems as they arise. Good judgment and a strong work ethic are required as many of the job sites are less than ideal. This person will work with crews and ensure the cranes are assembled correctly using the correct equipment, positioning, and rigging. They will also ensure that all crews are complying with safety requirements, have safety training, are wearing proper PPE, and complete the Job Hazard Analysis. Responsibilities • Detailed knowledge and experience in assembling and disassembling a wide variety of lattice boom crawlers, telecrawlers, and RTs according to the manufacturers specifications., • Full working knowledge of prohibitions, warnings, and cautions relative to assembling or disassembling each specific type of crane., • Have a good working knowledge and understanding of LHEs (Load Handling Equipment such as cranes, gantry systems, etc.), rigging, and safe load handling procedures., • Knows the right questions to ask during the lift planning phase and understands the roles and responsibilities of the site supervisor, the LHE operator, the user, and the owner., • Proven track record of thoroughly inspecting every part of the crane prior to building or disassembly to document the condition of the crane., • Experience and knowledge of troubleshooting communication issues, error codes, and basic electrical and hydraulic issues with cranes., • Level-headed and able to teach and be a good mentor for riggers and junior A&D techs., • Self-motivated and always staying productive and efficient to move the job forward, even when there are delays outside of their control while on the job site., • An understanding and drive to control costs as much as they are able by getting trucks off the clock, avoiding calling out a mechanic if they can do the work themselves, and communicating delays to their supervisor as early as possible. Requirements • Must have knowledge and competency regarding OSHA requirements, • Detailed knowledge of heavy lifting and heavy hauling technologies (mobile cranes, platform trailers, beam and dolly trailers.) -Link-Belt: LS 238, LS 248o Terex/American: HC 165, HC 275 -Manitowoc: 11000, 777, 888, 999, 2250, 14000, 16000, MLC 650 -Kobelco: CK 1100G, CK 1600, CK 2000, CK 2750G • Must possess a valid driver's license and a clean driving record Benefits • Competitive pay and a matching 401(k) plan, • Vacation, Company Holidays, and Sick Days, • Flexible spending accounts/Health Savings Account, • Reimbursement plan for the company Bring Your Own Device (BYOD) Policy Bigge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, military or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Position Title: UX Design Intern (Paid Internship) Join our team of lifesaving innovators! Are you a creative student who enjoys designing meaningful user experiences and solving problems through digital design? Gulf Coast Blood is looking for a UX Design Intern to join our Marketing team for Summer 2026. This internship offers hands-on experience in user experience design, digital interface development, and design research while supporting our mission to save lives through blood donation. You will collaborate with designers, developers, and marketing professionals to create user-centered digital experiences that help inspire and engage blood donors across multiple platforms. Just For You: • Real-world experience building portfolio-ready projects., • Mentorship from experienced design and marketing professionals., • Opportunity to learn and apply AI-assisted design tools and usability testing methods., • A chance to design solutions that make an impact on people and communities., • Free Texas Medical Center Parking Tips to thrive in our culture: • Embody our Core Values of Commitment, Integrity, and Respect, • Work to actively create experiences that inspire others to save lives, each and every day., • Embrace doing it right, making connections, and creating desired experiences., • Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager. In this role, you will: • Design intuitive donor journeys for first-time and returning donors., • Create wireframes, prototypes, and accessible interfaces., • Use research and feedback to refine digital experiences., • Collaborate with content and video teams to ensure cohesive design., • Redesign donor-facing experiences on the website or mobile interface., • Conduct user research sessions (internal or external) and produce journey maps., • Create UI mockups for donation booking flows, landing pages, or microsites., • Test and iterate based on mentor feedback and user feedback loops., • Adheres to Gulf Coast Regional Blood Center's policies on EEO and Safety/Health., • Additional duties assigned. We need someone who has: • Strong understanding of UX and UI design principles., • Experience with Figma, Adobe XD, or similar design and prototyping tools., • Familiarity with user research, wireframing, and usability testing., • Basic knowledge of HTML, CSS, or responsive design is a plus., • Curiosity about how AI tools can enhance design research, prototyping, or testing., • Ability to communicate design decisions clearly and collaborate in a team environment., • Attention to detail and an interest in improving user experience through thoughtful design., • Currently enrolled in a UX Design, Human-Computer Interaction, Digital Media, Graphic Design, or related program at an accredited college or university. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Who We Are: Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use. Some Jobs Change Lives. Others Save Them. Think you have what it takes to save lives with us? We want to hear from you. EQUAL OPPORTUNITY EMPLOYER STATEMENT Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.

Job Description Job Overview The BAS Field Technician II installs, programs, troubleshoots, and maintains building automation and control systems with minimal supervision. This role serves as a technical resource for complex system issues, supports project commissioning, and ensures that automation systems meet operational, safety, and efficiency standards. Essential Duties and Responsibilities • Independently install and commission BAS hardware, software, and networks for commercial/industrial projects., • Program controllers and user interfaces; adjust system logic to optimize performance., • Diagnose and resolve complex issues with sensors, actuators, controllers, and system integrations., • Perform preventive maintenance and system upgrades, ensuring reliability and compliance., • Support system commissioning and functional performance testing for new projects., • Collaborate with engineers, project managers, and subcontractors to meet deadlines and specifications., • Train and mentor Technician I staff in installation and troubleshooting procedures., • Document service activities, system changes, and customer interactions accurately., • Provide on-site technical support and build positive customer relationships., • Associate’s degree or technical certification in HVAC, Electrical, or Controls (or equivalent work experience)., • 3–5 years of BAS or HVAC controls experience, including programming and commissioning., • Proficiency with at least one major BAS platform (e.g., Siemens, Johnson Controls, Honeywell, Trane, Schneider, Delta)., • Strong troubleshooting skills with HVAC equipment and building systems integration., • Working knowledge of control theory, DDC systems, and energy management strategies., • Basic networking skills (IP addressing, routers/switches) preferred., • Effective communication and customer service skills., • Ability to lift and carry up to 50 lbs., • Ability to work in various environments, including confined spaces, attics, crawlspaces, and at heights., • This is a field-based position requiring travel to commercial, institutional, or and industrial buildings., • Health Insurance: Employer covers employee cost; dependents paid by the employee., • Vision and Dental Insurance: Employee-paid., • Basic Life Insurance: Employer-provided coverage up to $50,000., • Health Reimbursement Account (HRA): Company pays a portion of the medical deductible., • 401(k) Plan: 4% employer match after 1 year., • Ancillary Insurance options: disability, critical illness, hospital indemnity, accident and more., • Paid Time Off (PTO): 15 days annually., • Holidays: 9 company-paid holidays., • Bonus: Eligibility for annual bonus., • Learning: Professional development and career growth opportunities.

Job Description The Senior Laboratory Information Management System (LIMS) Developer is responsible for the design, development and implementation of LIMS solutions to enhance laboratory operations and data management. This role involves working closely with stakeholders to understand requirements, developing custom solutions, and ensuring the LIMS system effectively supports laboratory workflows. The Senior LIMS Developer will lead projects, troubleshoot complex issues, and contribute to the continuous improvement of LIMS functionalities. SAPIO is a MUST Qualifications and Experience: Education: • Bachelor’s degree in Computer Science, Information Technology, or related field., • Minimum of 5 years of experience in LIMS development or similar roles, with a strong background in designing and implementing LIMS solutions within SAPIO., • Proven experience with LIMS platforms such as SAPIO (required), LabWare, STARLIMS, or LabVantage., • Strong understanding of laboratory workflows and data management requirements., • Design, develop and customize LIMS solutions to meet laboratory requirements and improve operational efficiencies., • Collaborate with laboratory personnel to gather requirements and translate them into technical specifications and solutions., • Develop and maintain LIMS interfaces and integrations with other systems such as ERP, CRM, and data analysis tools., • Lead the implementation of LIMS projects, including system configuration, data migration, and user training., • Provide ongoing support and troubleshooting for LIMS systems, addressing issues and ensuring system stability and performance., • Develop and maintain documentation relating to LIMS configuration, customization, and procedure., • Manage LIMS development projects, including planning, execution and delivery with specified timelines and budgets., • Coordinate with cross-functional teams, including IT, laboratory staff, and vendors, to ensure successful project outcomes., • Monitor project progress and provide regular updates to stakeholders on project status, risks, and issues., • Evaluate and recommend improvements to LIMS functionalities and processes to enhance system performance and user experience., • Stay current with industry trends and advancements in LIMS technology and apply relevant knowledge to improve the system performance., • Ensure LIMS solutions comply with regulatory requirements and industry standards for data integrity, security, and quality., • Implement and maintain quality control measures to ensure the accuracy and reliability of LIMS data., • Develop and deliver training programs for end-users to ensure effective use of the LIMS system., • Create and maintain comprehensive documentation, Including system specifications, user manuals, and training materials., • Collaborate with other IT and development teams to integrate LIMS with other systems and ensure seamless integration/data flow., • Frequently required to sit., • Frequently required to utilize hand and finger dexterity., • Frequently required to talk or hear.

Job Description Founded in 2019, our incredible team of engineers, programmers, and solution providers have worked tirelessly to bring Quantum Building Solutions to the forefront of the industry. At Quantum Building Solutions, we offer an array of energy-saving applications and have developed a state-of-the-art user experience that is unparalleled in the industry. QBS is focused on being the premier Integration Specialists of DFW and the surrounding areas. We will continue to work relentlessly to become the Building Automation standard, providing big-picture insights and solutions for companies of all sizes. We are looking for a Commercial Service Technician to join our dynamic team! Primary Job Function: The Commercial HVAC Service Technician will perform service calls, preventative maintenance, troubleshooting, and repair work on light commercial and commercial HVAC systems. Work will be performed independently and on larger projects in cooperation with a project manager. This includes diagnosing and repairing rooftop units, split systems, heat pumps, gas/electric systems, and related mechanical and electrical components, as well as performing other assigned tasks as required. Why Work For Us? The Building Automation industry is quickly becoming an "Integration Specialist" industry. This new direction provides unparalleled opportunities for individuals who love working with new technology coupled with a vast array of energy management solutions. QBS leads the market with our approach to this new landscape and empowers our employees to continue their professional, as well as personal, growth! Work Hours: 8:00 am to 5:00 pm Monday through Friday, with occasional overtime and weekends as required Comprehensive Benefits Package: • 100% of the medical insurance for the employee and half paid for spouse/family (low deductible PPO), • 401k program with 4% company match, • 7 paid holidays, • 2 weeks of vacation from start, • Company take-home vehicle, • Gas card, • Valid driver's license & insurable driving record, • 2-3 years of commercial HVAC service experience, • Strong diagnostic and troubleshooting skills for commercial RTUs, split systems, and heat pumps, • Ability to read wiring diagrams and mechanical plans, • Experience with low-voltage electrical systems, • EPA Certification required, • Experience with basic control interfaces (thermostats, BAS integration points) is a plus, • Experience working with or around Building Automation Systems is a plus

Job Description We are looking for a talented Web Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful web design. They should also have superior user interface design skills. The successful candidate will be able to translate high-level requirements into interaction flows and artifacts. They will be able to transform them into beautiful, intuitive, and functional designs. Responsibilities • Execute all visual design stages from concept to final hand-off to engineering, • Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks, • Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas, • Present and defend designs and key deliverables to peers and executive level stakeholders, • Establish and promote design guidelines, best practices and standards Requirements • Proven work experience as a web designer, • Demonstrable graphic design skills with a strong portfolio is a must., • Solid experience in creating wireframes, storyboards, user flows, process flows and sitemaps, • Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools, • Proficiency in HTML, CSS and JavaScript for rapid prototyping, • Experience working in an Agile/Scrum development process, • Excellent visual design skills with sensitivity to user-system interaction, • Ability to solve problems creatively and effectively, • Up-to-date with the latest Web trends, techniques and technologies

Job Description Position Summary We are seeking a detail-oriented and tech-savvy HR Analyst to support our HR operations through employee data processing, auditing, reporting, and special projects. This role plays a critical part in ensuring accurate and actionable HR data across systems. The ideal candidate has experience with HR system implementations, data migrations, and strong skills in Power BI and Power Query. Key Responsibilities • Process employee changes such as hires, promotions, terminations, and status updates in the HRIS, ensuring timely and accurate reflection across internal systems and integrations., • Maintain and validate employee records, supporting the integrity and confidentiality of HR data while ensuring compliance with internal policies and regulatory standards., • Conduct regular data audits to identify discrepancies in employee information, correcting errors and partnering with HR and Finance teams for reconciliation as needed., • Design and manage reports and dashboards using Power BI and Power Query to deliver actionable insights on workforce trends, turnover, headcount, and other key HR metrics., • Respond to ad hoc reporting and data requests from HR, leadership, and cross-functional stakeholders, ensuring quick turnaround and clear data presentation., • Support HRIS implementations, including data mapping, cleansing, migration, and assisting with user acceptance testing and system validation., • Coordinate digital file conversions and document management, assisting with organizing, naming, and archiving employee records as part of data cleanup or migration projects., • Participate in special projects focused on HR process improvement, automation, and technology adoption, offering data analysis and technical support., • Collaborate across teams including HR, IT, and Operations to streamline workflows, improve system usability, and enhance data quality practices., • Document standard operating procedures (SOPs) for data entry, reporting, auditing, and system processes to support consistency and training. Qualifications • Bachelor’s degree in Human Resources, Business, IT, or related field., • 1–2 years of experience using Power BI and Power Query in an HR or data role., • Experience with ADP Workforce Now highly preferred., • Strong understanding of HR data, systems, and compliance practices., • Experience supporting or leading HRIS implementations and data migrations., • Advanced Excel skills; comfortable working with large data sets., • Ability to prioritize, manage multiple tasks, and meet deadlines in a dynamic environment., • Strong written and verbal communication skills. Preferred Skills • Familiarity with HR file management or document control processes., • Experience with system-generated communications or workflow notifications., • Ability to document standard operating procedures (SOPs).

Job Description Qualifications: • Property management, multifamily housing experience REQUIRED, • 1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) is REQUIRED, • Strong technical, analytical, communication and customer service skills required, • Ability to manage multiple tasks with exceptional attention to detail, • Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions, • Reviewing, troubleshooting and supporting end users and admin support via our ticketing system, • Field requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectations, • Exhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understanding, • Review lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage), • Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements., • Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations., • Investigate discrepancies and issues found within the files., • Vacation & sick time increases with length of service. Plus 7 1/2 company holidays, eligible for holiday pay immediately!, • Medical, dental, accident and critical illness, eligible just after 60 days of employment, • Group & supplemental life insurance policy options. $25,000 FREE basic life insurance, • Employee referral program, • Career Growth opportunities and tuition reimbursement, • Apartment discounts, if eligible Job Posted by ApplicantPro

Job Description SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any POS hardware, as well as additional hardware, issues that are reported are responded to, and the appropriate troubleshooting, diagnostics, repair, and thorough testing are completed. Additional hardware may include laser printers, meat scales, and wrappers, network equipment, etc. The POS Field Service Technician is responsible to maintain current accurate spare parts/equipment inventory, as well as very strong emphasis on timely and accurate documentation and records. RESPONSIBILITIES Someone in this position at TRUNO will: • Respond to all service requests timely, keep customer fully updated, and ensure service call completions are documented accurately with comprehensive details, as well as ensure any parts/equipment used are appropriately accounted for, • Interact with store personnel and Truno team in a positive manner and easy to understand by the people being communicated with, • Maintain ability to work regular hours, as well as after-hours availability when needed, • Willing to travel when needed, typically within a 150-mile radius, limited overnight travel, • Responsible to troubleshoot, fault isolate, repair, and test to verify proper functionality of any in-store equipment assigned to provide service for, • Able to use tools, including basic power tools, in the performance of assigned duties, • Provide preventative maintenance to customers on in-store POS equipment, as well as additional hardware, laser printer, meat scales and wrappers, network equipment, etc., • Perform basic configuration of software and hardware, and perform installs and upgrades, as needed, • Organized, well prepared, and maintain professional appearance and conduct, • Maintain strict confidentiality and adhere to company policies, • Adhere to specific deadlines and timelines, • Accountable and responsible to maintain company provided vehicle, company credit card, fuel and fleet maintenance card, Netbook PC, tools and test equipment, as well as any additional company provide resources., • Maintain technical and product knowledge on all equipment sold and supported in your assigned Service Territory Someone in this position at TRUNO should have: Education Associates Degree in Information Technology or related Technology Field (Preferred) Experience • Minimum 1 year of experience in technology service (Preferred), • Prior retail experience (Preferred), • Familiarity with Windows and Microsoft Office (Required), • CompTIA A+ Certification (Preferred), • CompTIA Network+ Certification (Preferred), • Exceptional customer service orientation (Required), • Basic Break/Fix Computer skills (Required), • Basic PC operations/software knowledge (Required), • Excellent oral and written communication, including communicating in a way that a non-technical end user and/or Team members and Managers can understand (Required), • Understanding of Networks and Wireless devices (Preferred), • Proficient with use of common hand tools and basic test equipment (Required), • Ability to work independently, as well as in a team environment (Required), • Capable of multi-tasking, with ability to think, learn, and solve problems quickly (Required), • Ability to effectively prioritize and execute tasks in a high-pressure environment (Required), • Confidentiality and integrity (Required), • Detail oriented (Required), • Medical, • Dental, • Vision, • Life and Supplemental Insurance, • Pet insurance, • Short/Long term disability, • Paid holidays, • Paid vacation and sick time, • Paid birthday, • 401k with 4% company match Employment Type • Full-Time We use video interviews as a part of the hiring process. We are an e-verify employer. About TRUNO Retail Technology Solutions: For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.

Job Description About Us: NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry’s largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries. Position Purpose We are seeking an IT Deskside Support Specialist to provide hands-on technical expert and deliver exceptional support across endpoints, printers, mobile devices, and user systems. This role blends troubleshooting, hardware deployment, vendor coordination, and customer service to ensure smooth day-to-day operations and long-term IT reliability. Primary Duties/Responsibilities (but not limited to): · Deploy and manage Windows devices using Microsoft Intune and Windows Autopilot · Monitor compliance, enforce security policies, and ensure seamless provisioning · Provide Tier 1 support via phone, email, and ticketing system · Set up desktops, laptops, and peripherals; install operating systems and standard applications · Perform hardware upgrades, software patching, and performance tuning · Support AV equipment and multimedia systems in conference rooms · Provide hands-on support for networked and local printers, including installation, configuration, and troubleshooting · Resolve issues such as printer driver conflicts and connectivity problems · Coordinate with external printer vendors for maintenance, repairs, and warranty claims · Coordinate toner and supply management with printer vendor and ensure timely replenishment · Assist with printer fleet upgrades, replacements, and deployment planning · Maintain documentation of printer models, configurations, and service history · Maintain accurate inventory of IT equipment and software licenses · Coordinate procurement, track orders, and manage returns or warranties · Create IT purchase requisitions as requested and manage the process in collaboration with the Procurement team · Handle onboarding/offboarding by provisioning accounts, hardware, and access to third-party platforms · Manage ordering, upgrades, and troubleshooting mobile devices (AT&T, Verizon) via carrier portals · Liaise with service providers for improved pricing and support · Maintain documentation for mobile assets and ensure data compliance · Diagnose and repair hardware failures, software bugs, and network issues · Resolve printer jams, email delivery problems, and user-side disruptions · Collaborate with Security, HR, and Engineering teams to troubleshoot shared systems · Track service requests and incidents in an ITSM platform, ensuring timely resolution · Document solutions, contribute to knowledge base articles, and flag recurring issues · Participate in office moves, network setups, and on-site installations · Support software migrations, upgrades, and cloud service implementations · Assist with audits, compliance initiatives, and process improvements · Identify patterns in user-reported issues and develop preventative strategies · Recommend tools or methods to improve IT efficiency and user satisfaction · Stay current on IT trends and expand technical skillset · Travel up to 10% for remote site support or special projects Qualifications: · Strong understanding of hardware/software architecture, operating systems, and networking protocols · Analytical troubleshooting with creative problem-solving · Excellent communication skills with user-friendly tech translation · Organizational skills to manage multiple tickets and priorities · Customer service excellence and user empathy · Experience with networking infrastructure (switches, routers, cabling) is a plus · 5+ years of customer service and IT support desk experience · Associate’s or Bachelor’s in Computer Science or related field (preferred) · Hands-on experience supporting enterprise environments with endpoint management tools · Microsoft certifications Benefits: NEXPERA's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.