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ABOUT THE COMPANY Creative Culinary Management Company is a hospitality company based in the heart of the Seaport in New York City. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests. ABOUT THE OPPORTUNITY The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. POSITION SUMMARY The Retail & QSR Admin will play a crucial role in maintaining the efficiency and accuracy of the Marketplace’s operations. This position involves managing various data entry tasks, supporting order placements, and ensuring seamless communication between departments. The ideal candidate will be detail-oriented, organized, and capable of handling multiple responsibilities in a dynamic environment. ESSENTIAL JOB RESPONSIBILITIES · Updates the inventory database and associated databases (e.g. Point of Sale systems). · Enters all physical invoices, returns and other inventory movements into inventory management software · Takes proactive measures to prevent discrepancies and troubleshoots errors as directed · Assists with inventory cycle counts as determined by the Inventory Control Manager · Update and load items into the scale system and perform regular scale maintenance. · Assist in creating shortcuts in the POS system in collaboration with the IT department to streamline operations. · Generate and manage weekly and monthly reports on waste, labor and sales · Manage order guides and place dry market orders as needed. · Perform other duties as assigned by the Director of Retail to support the overall operations of the Marketplace. KNOWLEDGE, EXPERIENCE AND SKILLS: · High school diploma or equivalent; Associate degree preferred. · Proficient in Microsoft Office Suite, especially Excel. · Excellent organizational and time management skills. · Ability to work efficiently and with precision, especially with numbers. · Strong communication skills to ensure accurate inventory reporting. · Experience in a retail or food service environment is a plus. · Excellent communication, interpersonal, and problem-solving skills. · Passion for high-quality food products and a commitment to the Tin Building experience. · Bachelor’s degree preferred. PHYSICAL REQUIREMENTS: · Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. · Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards · Must be able to lift and carry up to 50 lbs. · Ability to stand for prolong periods of time. · Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the store. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. · Climbing steps regularly. The base pay range for this position is between $23 - $25 per hour. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer.
Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
PLEASE DO NOT APPLY IF YOU CANNOT WORK A FLEXIBLE OVERNIGHT SCHEDULE INCLUDING WEEKENDS, PLEASE. Job Summary We are seeking a dedicated Overnight Facilities Operations Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders. What you will do... - Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations. - Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise. - Monitor event setups and ensure compliance with safety regulations and venue standards. - Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue. - Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans. - Document and report any issues or incidents during events, ensuring effective communication with relevant team members. - Ensure that all areas are secure and properly maintained throughout the overnight shifts. - Provide excellent customer service and support to vendors and clients, enhancing their overall experience. What you need to bring... Qualifications: - High school diploma or equivalent; relevant experience in event management or facilities operations preferred. - Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key. - Strong communication skills, both verbal and written, with a customer service-oriented mindset. Strong skills in keeping situations calm and on track, with good de-escalation abilities required. - Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members. - Ability to work independently and collaboratively in a fast-paced environment. - Positive attitude, excellent organizational skills, and strong attention to detail. - Professional appearance and willingness to wear a company uniform required. - Tech savvy – Basic familiarity withGmail, Sheets, etc., to stay organized. - Ability to lift and move 50 pounds as needed.
Busy family owned restaurant and event space are looking for the Servers, Bartenders, Cooks and Dishwashers for PT and FT positions. Experience needed in fast-paced environments. Katch Astoria is a warm and welcoming restaurant which embraces the local community and is greatly influenced by the locals. Immediate Hiring for: Server: minimum 2+ years experience as a server Bartender: minimum 2+ years experience as bartender and server required Cook/Dishwashers : minimum 2 years experience We are seeking candidates who are looking to continue to excel in the hospitality industry. We are an ambitious, guest-focused, community venue working in a competitive, busy area. We are seeking candidates who are responsible, highly organized and professional, with a passion and a desire to be the best at providing customer service.
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed Requirements and skills: Previous work experience as a Host/Hostess or Waiter/Waitress Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift