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  • Scott Group Studio
    Customer Service Representative Remote
    Customer Service Representative Remote
    23 days ago
    $18–$25 hourly
    Full-time
    Manhattan, New York

    We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of Scott Group Studio Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms. Provide information regarding company services, project updates, and general support inquiries. Assist clients and vendors in navigating company processes, documentation, and service requests. Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently. Track, log, and follow up on customer requests in line with company service standards. Qualifications High school diploma or equivalent required; Bachelor’s degree preferred. 2+ years of customer service experience, Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus). Ability to multitask, prioritize, and work independently in a fast-paced remote environment. Excellent problem-solving and organizational skills. A professional, client-focused attitude with the ability to handle sensitive information discreetly. What We Offer Competitive compensation and benefits package. Remote work flexibility with opportunities for professional growth. Training and development programs to enhance skills and career advancement. The opportunity to be part of a global leader in engineering and construction projects. Company Details For 55 years, Scott Group Studio has been a maker of beautiful carpets and rugs for the world’s most discerning designers and architects. A resolute dedication to excellence sets us apart, from our commitment to using the finest materials to developing innovative techniques that honor our legacy while embracing the future. Our unique approach blends exceptional craftsmanship with modern technology, ensuring each piece is a work of art. Welcome to a tradition of excellence.

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  • Solutions Architecture, LLC
    Construction Administrator
    Construction Administrator
    2 months ago
    Full-time
    Verona

    This Isn’t Just Another Job. And We’re Not Just Another Architecture Firm. Are you the kind of person who thrives on the job site, not behind a desk? Do you get a thrill out of coordinating teams, solving problems in real time, and ensuring complex projects run like a well-oiled machine? Can you juggle site visits, client meetings, contractor calls, RFIs, submittals, and still find time to answer that urgent email? If you nodded three times (or more), keep reading. We’re Solutions Architecture — and we’re not just growing, we’re scaling. With more than 20 years of client loyalty under our belt and a workload that will take us from now and into the future, we’re expanding our team to include dedicated Construction Administrators. We’ve been named one of the Best Places to Work in NJ for five years running — not because we say so, but because our people do. Needless to say, this isn’t a 9-to-5 gig. This is a boots-on-the-ground, high-energy, all-hands-on-deck role for someone who knows how to own a job site and be the central communication hub that makes everything flow. Your Mission: • Be the primary liaison between the contractor and the client — building trust, setting expectations, and keeping everyone aligned., • Attend weekly job meetings, walk the site, and report construction progress with clarity and confidence., • Coordinate directly with consultants and engineers to get answers fast and communicate with them effectively., • Respond to RFIs, review submittals, and track schedule milestones to keep projects on time and on budget., • Document like a pro — site reports, photos, logs, and correspondence that become the backbone of successful delivery; the firm embraces technology, with software and equipment that help us work smarter, not harder., • Represent Solutions Architecture with professionalism and poise — because our name is on every decision made in the field., • Provide early warnings, flag risks, and most importantly: bring solutions. Who You Are: • Experienced — Minimum 5 years of field experience in Construction Administration for architectural projects ranging from $500K to $25MM., • Organized to the bone — Able to manage multiple projects and priorities without breaking a sweat., • Unshakable — Chaos doesn’t rattle you; you stay cool, focused, and communicative under pressure., • A people person — You know how to build relationships with clients, contractors, and consultants alike., • Technically sharp — You understand how buildings go together and can speak the language of trades, consultants, and engineers fluently., • Available and adaptable — If you're looking for a cushy desk job or a clock-puncher’s lifestyle, this isn’t it. What We Offer: • A culture-first workplace built on teamwork, transparency, and trust., • A+ Clients we’ve worked with for decades (because they love us)., • Projects that matter — mostly in K–12, higher education, and public work sectors., • Competitive salary based on experience., • Annual performance bonus., • Half-day, virtual Fridays, all year long (Yes, really: 8:30–2:00 on Fridays!), • Flex hours, collaborative leadership, and a place where your voice is heard. Bonus Points If You Have: • A background in architecture or engineering (recommended)., • Experience with NJ public projects, especially in education., • Familiarity with construction software platforms and reporting tools. Apply Now — And Build Something That Lasts. Location: Verona, NJ Website: At Solutions Architecture, we don’t just deliver exceptional buildings — we deliver exceptional careers. Join the team where success isn’t a possibility — it’s the expectation.

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