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Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store. Responsibilities: • Open and close the store securely. • Deliver exceptional customer service and drive sales. • Assist with stock management and visual merchandising. • Support the team and act as a leader in the absence of management. Requirements: • Retail experience in premium or luxury environments. • Strong understanding of the Sunspel brand. • Excellent communication and flexibility to work weekend.
The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.
Position: Holiday Pop-Up Sales Associate Job Type: Temporary / Freelance Location: Columbus Circles @ New York City Duration: December 3 – December 31 (Close on Christmas day) Operating hours: Monday to Friday: 11am-8pm Saturday: 10am-8pm Sunday: 10am-8pm Overview: We are looking for enthusiastic, reliable, and customer-focused individuals to join our team as Sales Associates for our holiday pop-up shop. This is a great opportunity to work in a festive, high-energy environment and play a key role in creating a positive shopping experience for customers during the holiday season. About you: What we value most in this role is energy and enthusiasm. The ideal candidate will actively engage customers, warmly encouraging them to explore the booth and our products, rather than passively waiting for them to stop by. Additionally, they should be resilient and adaptable, capable of handling different types of customers with professionalism and poise. By leveraging excellent communication skills and bringing a positive, self-driven energy, they will create a lively atmosphere that sparks customer interest and drives purchases. Responsibilities: - Greet and engage customers warmly, creating a welcoming atmosphere. - Assist customers with product selection and provide detailed information about our offerings. - Handle transactions efficiently using the point-of-sale (POS) system. - Maintain a clean, organized, and visually appealing sales booth. - Monitor inventory levels and restock merchandise as needed. - Address customer questions and resolve any issues professionally. - Meet daily sales targets and actively contribute to achieving overall team goals. Qualifications: - Previous retail or customer service experience is preferred but not required. - Excellent communication and interpersonal skills. - Energetic, proactive, and able to thrive in a fast-paced environment. - Strong attention to detail and a commitment to providing exceptional customer service. - Comfortable standing outdoor for extended periods. - At lease work 3 days per week. Join us to spread holiday cheer and make the season memorable for shoppers!
Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.
We are looking for an energetic, people person for upscale specialty Retail Boutique, selling European Children’s wear and Fine Woman’s Sleepwear. We seek a responsible individual with excellent customer service skills. Need to be self assertive and good multi-tasker. Store displays and merchandising skills a plus. Some knowledge of Quickbook Retail Pro. Responsible for opening and closing. Need to be a responsible key holder. Responsibilities Provide excellent customer service skills with ability to build clientele base. Product knowledge, with understanding of product details and craftsmanship effectively communicating the value of luxury merchandise. Assist in visual merchandising and maintaining the boutiques aesthetics ensuring an inviting atmosphere for customers. Team player, supporting a positive work environment. Requirements Retail experience a must. Strong communication skills with the ability to engage effectively with customers. Ability to work collaboratively, supporting a positive team environment Job Type: Part-time Pay: $22.00 - $25.00 per hour Expected hours: 20 – 35 per week Benefits: Flexible schedule Shift: Day shift Experience: Luxury Retail: 1 year (Required) Ability to Commute: New York, NY 10028 (Required) Work Location: In person
The Baker Position is responsible for providing legendary high quality baked products for our guests, while ensuring a CLEAN, FAST and FRIENDLY café environment. If you enjoy making people smile while working with a great team and being part of a Company that is a great place to work, we want you as a Baker! Baker Job Responsibilities: Measure and mix ingredients to produce bakery products including bread, pastries etc. using precise café standards. Ensure correct quantities of baked goods are being produced daily and works with the management teams to plan production schedules. Manage the baking environment by maintaining quality presentation, monitor oven temperature and baking times, and evaluate product against standards. Visually merchandise and display all products. Receive and store inventory, proof/prepare for baking, and bake to ensure the consistency of product. Keep work area clean, organized and stocked, responsible for proper sanitation of the work environment Visually merchandise and display all products. Demonstrate hospitality, respect and a friendly attitude toward Guests and fellow team members. Resolve any problem and keep management informed about issues and problems as they arise. Provide on-the-job training for new bakers (as needed). Perform prep and utility duties as needed/backup when needed. Assist in café set up, refill and maintain additional areas; coffee/tea/oatmeal and soup as needed. Other related responsibilities as assigned. Baker Job Requirements: Must be 18 years or older Strong attention to detail and time management Passion for quality, safety and sanitation Excellent communication and listening skills, can read, write, and speak English Friendly attitude and team player who will contribute to the culture and standards of Au Bon Pain Decision maker with ability to work independently Urgent, proactive demeanor Ability to maintain a standing position for extended periods of time (up to 6 hours at a time). Ability to move around the café to attend to the needs of guests Ability to move, lift and handle equipment, supplies and other objects weighing up to 25 pounds. Ability to position self to move items weighing up to 25 pounds from floor to shelves and cabinets above and below counter height