Conflicts Manager- 3487288
5 days ago
New York
Job Description Job Title: Conflicts Manager Location: NYC, 10001 Salary/Payrate: $160K-$190K annually and AWESOME benefits!!! Work Environment: Hybrid (3 days in office/2 remote) Term: Permanent Bachelor’s degree required: Yes Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-CB1 Our client, an esteemed international law firm, is looking for a Conflicts Manager to join their team. The Conflicts Manager oversees and administers the organization’s conflicts-of-interest review processes, ensuring adherence to ethical, regulatory, and risk-management standards. This leader directs a team of Conflicts Analysts, supervises the generation and evaluation of conflict assessments, maintains and enhances the integrity of the conflicts database, and acts as a primary liaison among attorneys, executive leadership, and business-services personnel. The role involves project leadership, staff development, operational oversight, strategic planning, and ensuring the precision, professionalism, and timeliness of all conflict-related activities. Core Responsibilities • Provides oversight and administration of the organization’s conflicts-of-interest protocols, ensuring conformity with all relevant ethical, compliance, and risk-management standards., • Directs, mentors, and evaluates a team of Conflicts Analysts, offering continuous instruction, goal alignment, guidance, and constructive feedback., • Leads a broad range of departmental initiatives from inception through completion by setting clear benchmarks, allocating duties, and monitoring progress., • Takes a principal role in testing applications related to new-matter intake and conflicts-clearing system enhancements; organizes team involvement and establishes project timelines., • Designs, implements, and maintains a comprehensive training curriculum and procedural manual to promote team expertise, ongoing growth, and professional development., • Serves as the primary liaison for inquiries regarding conflict-report matters from attorneys and administrative personnel., • Supervises and prepares conflicts analyses tied to new engagements, incoming legal professionals, and additional business activities, ensuring accuracy, promptness, and cohesive team coordination., • Utilizes internal and external research tools to gather pertinent data about corporate affiliations, ownership structures, and related entities for prospective clients and other relevant parties., • Communicates efficiently with attorneys and business-services teams to obtain necessary information for conflict checks, thorough review, and resolution of discrepancies within intake requests., • Ensures all entries (e.g., party names, roles, positions) within the conflicts system are precise, current, and complete., • Oversees continual maintenance, cleansing, and updating of the conflicts-of-interest database, ensuring data integrity and removal of duplicative or obsolete records., • Supervises the management of the client-engagement repository, including waivers, authorization letters, and engagement documents., • Administers implementation of ethical screens, information barriers, and other risk-mitigation procedures as required., • Provides departmental coverage—including after-hours and weekend assistance—to maintain uninterrupted conflicts-resolution operations., • Maintains up-to-date knowledge of organizational policies, industry developments, and best practices, supporting ongoing professional learning for business-services staff., • Participates in interviewing, selecting, onboarding, and coaching new team members., • Coordinates departmental operations, daily workflows, priority setting, and long-range planning efforts., • Oversees timekeeping, attendance, overtime, and expense submissions to ensure accuracy and compliance with organizational policies., • Employs performance-management processes to set expectations, evaluate performance, deliver coaching, and address underperformance., • Offers guidance on resolving workflow issues and provides direction to employees in addressing operational challenges., • Initiates disciplinary actions in collaboration with Human Resources when appropriate., • Suggests and implements practices that enhance efficiency, service quality, employee engagement, and alignment with organizational values., • Develops and communicates departmental procedures, guidelines, and workflow standards., • Ensures accurate, timely responses to all requests for departmental services., • Participates in strategic planning by forming long-term objectives and supporting departmental goals., • Demonstrates effective interpersonal, written, and verbal communication for productive working relationships., • Manages organizational resources responsibly and conscientiously., • Follows and enforces organizational operations, protocols, and administrative procedures., • Performs additional related tasks as assigned. Qualifications • Up-to-date understanding of conflicts-of-interest procedures, leading practices, trends, and methodologies., • Proficiency with relevant software applications (e.g., Outlook, Excel, PowerPoint) and ability to learn new platforms and operating systems., • Working knowledge of annual budgeting processes and financial planning., • Demonstrated expertise with Intapp Conflicts, Intake, and Walls (or comparable systems)., • Strong interpersonal, verbal, and written communication abilities., • Exceptional attention to detail., • Excellent analytical, troubleshooting, organizational, and project-management skills., • Proven leadership and supervisory experience., • Ability to apply and enforce organizational policies and procedures., • Capacity to manage multiple assignments and evolving priorities., • Ability to handle confidential and sensitive information with discretion., • Strong prioritization skills and ability to delegate effectively., • Ability to thrive in a high-pressure, fast-paced environment., • Ability to work autonomously and as part of a collaborative team., • Demonstrated sound judgment and reliable decision-making., • Willingness to travel as needed., • Flexibility to adjust schedule and work extended hours when required. Education & Experience • Bachelor’s degree required., • Minimum of five years’ experience in conflicts-of-interest administration within a legal or professional-services environment, including at least two years in a supervisory or managerial role.