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  • Barback
    Barback
    2 hours ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Barback maintains all bar environment and equipment. The Barback is responsible for ensuring the bar area is clean, tidy, and fully stocked. The Barback focuses on assisting Bartenders to ensure they have everything they need to serve customers efficiently. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Setup and breakdown of bar stations, • Replenish beverages as necessary and check with guests for overall satisfaction, • Mark bar counter appropriately to food order for each course, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: o Straighten bar area continuously; restock bar with clean glasses o Clean counters, floors, shelves, and refrigerators; remove trash o Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed o Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list o Requisition of additional supplies as needed o Cut fruit and garnishes; retrieve special garnishes from kitchen • Sweeping and mopping in and around bar service areas and customer common areas., • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • All other responsibilities assigned by Management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to the management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Bartender
    Bartender
    3 hours ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES • Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests, • Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions, • Record the details of the order from guests, repeating as necessary, to check for accuracy, • Prepare drinks in accordance with the guest's order, • Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar, • Replenish beverages as necessary and check with guests for overall satisfaction, • Market and serve upon request any dessert or specialty item, • Present the check to the guest when asked, collect and process payment, • Handle, process and settle all cash payment and transactions from bar and lounge, • Make sure that all silverware and glasses are wiped and spotless, • Mark bar counter appropriately to food order for each course, • Enter all sales in POS correctly. Double check list of items before "sending." Print a new check after each additional order is entered., • Make sure that all products served are accounted for on the final bill before presenting it to guests, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: • Straighten bar area continuously; restock bar with clean glasses, • Clean counters, floors, shelves, and refrigerators; remove trash, • Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed, • Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list, • Requisition of additional supplies as needed, • Cut fruit and garnishes; retrieve special garnishes from kitchen • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • At the end of the shift deliver all checks and reports to the appropriate place according to rules, • All other responsibilities assigned by management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Guest Experience Ambassador
    Guest Experience Ambassador
    6 hours ago
    $25 hourly
    Full-time
    Manhattan, New York

    OVERVIEW The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES • Follow the posted opening and closing duties., • Take accurate and complete reservations., • Always provide excellent service., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean. • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling their chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for the service., • Ensure all soignees are given to the service team., • Assist with coat check as needed., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Input member engagements notes., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage., • Must be able to work weekends and have open availability., • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic., • Positive, engaging, and energetic personality., • Must be personable and able to anticipate guests' needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • Experience working with SevenRooms is preferred., • TIPS Certified

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  • Maitre d'
    Maitre d'
    6 hours ago
    $25 hourly
    Full-time
    Manhattan, New York

    • Take accurate and complete reservations., • Always provide excellent service., • Cooperate with the Management team to greet incoming and departing guests with a warm, knowledgeable and noticeably appreciative demeanour and a genuine smile and eye contact., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean., • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Coordinate set menus for small groups and distribute copies of the event form accordingly., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for service., • Assist in organizing coat check and third-party management., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Participate in daily pre-shifts., • Input member engagements notes., • Assign daily host sections., • Ensure all soignees are given to the service team., • Menu printing., • Club member and hotel guest recognition initiative., • When on shift, lead EOD reports., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends, holidays, and have full/open schedule availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable with guests and be able to anticipate their needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal in English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Experience working with Sevenrooms is preferred., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • TIPS Certified

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  • Host
    Host
    1 day ago
    $21 hourly
    Part-time
    Manhattan, New York

    The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. KEY RESPONSIBILITIES • Follow the posted opening and closing duties, • Provide excellent service at all times, • Set and maintain the dining room and podium environment and ensure materials are perfectly clean • Have necessary knowledge of menu items to assist guests as needed, • Assist guest and colleagues courteously and efficiently, • Use the guest's name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs • Assist restaurant colleagues to prepare for service, • Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests), • Communicate through Guest Movement chat group any relevant guest movements, • Coordinate set menus for small groups and distribute copies of the event form accordingly, • Inform restaurant managers of daily reservations forecast, • Share information on all upcoming events with the Concierge team, • Assist in monitoring all guests' needs, • Confirm daily reservations, • Log in information about our guest preferences, • Check daily for our regular guest preferences and record them in our daily list for the service, • Assist with coat check as needed, • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends and have open availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction, • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable and able to anticipate guests' needs, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Experience working with SevenRooms is preferred, • TIPS Certified

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  • Sommelier
    Sommelier
    4 days ago
    $17 hourly
    Full-time
    Manhattan, New York

    We are looking for individuals to work in conjunction with our Wine Director and Head Sommelier to help select our wine offerings, to provide continued education for our team and to evolve the wine service. This is an ideal position for someone whose excitement for wine is matched by their deep commitment to guest service hospitality in a fine dining setting. We are building a team of individuals focused on genuine hospitality and teamwork - ones who want to become valuable members of a successful service team. The wine list has a strong Italian focus while also featuring wines from the world's other classic, great regions. The Sommelier is responsible for recommending wine varieties, supervising wine serving, collaborating with winemakers, taking stock while ensuring optimum service for our guests. The Sommelier also ensures that all policies procedures and standard operating procedures are effectively maintained at an optimum level. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • The most essential component to be a successful Sommelier will be the earnest desire to propel the wine program forward through clear communication and organization, a curiosity to learn more, and a willingness to share our expertise with guests and staff in a helpful, thoughtful way, • Create and update the wine list in coordination with chefs and the General Manager, • Collaborate with the Wine Director and Head Sommelier on the selections of the wines used in the restaurant for the uses of wine pairings, by the glass, and those represented as bottle selections, • Recommend food and wine pairings, • Be an authority on the wines used in the restaurant for the uses of wine pairings, by the glass, and those represented as bottle selections on the restaurant's wine list, • Advise guests on wines based on their personal tastes and food choices, • Inform guests about different varieties of wines and prices, • Ensure wines are served at the right temperature and within the proper glassware, • Store open bottles properly to maintain strong taste, • Manage wine cellar and ensure it's fully-stocked, • Train wait staff on available wines, • Assist the Wine Director in order to provide education for the dining room staff in the full range of beverages for the restaurant, including but not limited to wine, cocktails, beer, tea, and coffee, • Comply with all health and safety regulations constantly strive to improve operating procedures, • Maintain and monitor safe and sound procedures, • Attend meetings when designated to do so REQUIRED EXPERIENCE AND QUALIFICATIONS • As a Sommelier, specific certifications are not required, but a strong fundamental knowledge of the wine regions of the world -- both Old and New World -- along with producer familiarity and vintage knowledge is mandatory, • Experience as a Sommelier, Wine Steward/Stewardess or similar role, • Ability to create tasteful food and wine pairings, • Extensive knowledge of different wines and which regions produce each type, • Knowledge of local vineyards and wineries, • Understanding of the winemaking process, • Good communication skills, • Must have full schedule availability, including weekends and holidays, • Ability to be organized, manage time wisely, and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal in English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Must be able to take constructive criticism and work well in a team dynamic

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  • Barista
    Barista
    4 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Barista will greet guests, take orders, prepare, and serve hot and cold beverages, and maintain a clean and organized workspace. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Greet every guest with a friendly smile, positive attitude and takes their order if necessary, • Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks, • Provide excellent service and build rapport with guests by learning names and favorite drinks, • Operate coffee equipment, such as espresso machines and grinders, • Maintain a clean and organized workspace, • Stock and replenish supplies as needed, • Answer guest questions about menu items and ingredients, • Adhere to food safety and sanitation guidelines REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or café setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Director of Outlets
    Director of Outlets
    5 days ago
    $160000–$175000 yearly
    Full-time
    Manhattan, New York

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Restaurant Manager
    Restaurant Manager
    5 days ago
    $80000–$85000 yearly
    Full-time
    Manhattan, New York

    The PM Restaurant Manager for ARVA Italian Restaurant with FB 575 LLC will oversee and maintain all aspects of operation in the dining room while exceeding guests' expectations for quality of the product and service. The Restaurant Manager ensures that all policies procedures and standard operating procedures are effectively maintained at an optimum level. This position has an annual salary of $80,000 - $85,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs, • Run daily line-up and communicate pertinent information to the Food and Beverage staff, • Train, evaluate, and schedule all restaurant staff, • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory, • Inspects all areas of the restaurant to ensure standards of service are maintained, • Handle guest complaints or questions in a professional manor, • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time • Inform the kitchen of any special requests or needs • Record and pass on useful information to the host/hostess such as special occasions, etc. • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner, • Enforce established guidelines and policies of the company, • Implement new menus and promotions such as holiday and special event promotions, • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations, • Attend all meetings and trainings assigned, • Prepare and print menus as required, • Assist in computing and sending daily reports, • Greet all guests, colleagues and clients in a professional and friendly manner, • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales, • Support the leadership team in the development and training of all team members, • Coach and mentor individual team members to develop their skills and maximize performance, • Motivate and be proactive in encouraging team commitment and spirit, • Ensure appearance of team members is according to company grooming standards, • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible, • Performs a variety of other duties as assigned by management QUALIFICATIONS • 5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage, • Must have open availability and be able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail and extensive service knowledge, • Must have good knowledge of food preparation, wine, and spirits, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS, ServSafe Certified, • Department of Health and Hygiene Certified

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  • AM Server
    AM Server
    5 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests' orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Review menu for changes and specials • Always provide excellent service to all of our guests • Review your workstation and your mise en place, make sure all is up to par before you start your shift • Set tables and stations up to company standards • Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless • Take guest food and beverage orders • Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails • Review soigne/cheat sheet before approaching the table • Mark tables appropriately to food order for each course • Always confirm order with the guest and double check accuracy of order before sending to the kitchen • Follow SOP's on placing orders with allergies and dietary restrictions • Set up tables according to hosts' communication • Enter all sales in POS without errors. Double check list of items before "sending" • Be responsible for making decisions during absence of management with the needs of the guest in mind • Make sure that all products served are accounted for on the final bill before presenting to the guest • Set the pace and direct the flow of service • Upkeep and clear tables between courses throughout the meal • Support the server assistant as needed to secure service to our guests up to our standards • Verify guest satisfaction with each table during each course served • Anticipate guest needs, where guests will never have to ask for anything • Wish each guest a warm welcome and farewell and thank them for coming • Ensure all closing side-works are thoroughly completed • At the end of the shift deliver all checks and report to the appropriate place according to the rules • Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized • Following the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • 3 years' experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must be available to work 6am-3pm, • Must have open availability and able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS and ServSafe Certified

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  • IRD Server
    IRD Server
    6 days ago
    $18 hourly
    Part-time
    Manhattan, New York

    The In-Room Dining Server will prepare guests' orders, deliver, and collect food and beverage items from guest rooms following company procedures. This position has an hourly rate of $18.00 + Tips. KEY RESPONSIBILITIES • Answer the In-Room dining phone in a timely and courteous manner, take guests' food and beverage orders accurately, • Follow SOP's on placing orders with allergies and dietary restrictions • Greet guests in a courteous and friendly manner when delivering orders, • Maintain accurate set up and delivery of all food and beverage orders according to Company standards and procedures, • Set up and deliver all room amenities in a timely manner, • Regularly walk the guest floors to retrieve in-room dining items, • Respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction • Clean tables, re-stock tableware and other in-room dining supplies • Follow the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must have open availability including weekends and holidays, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal in English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to carry, push, and pull heavy loads; standing, bending and lifting will be required, • Multi-lingual is a plus, • TIPS and ServSafe Certified

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  • Sous Chef
    Sous Chef
    6 days ago
    $80000–$85000 yearly
    Full-time
    Manhattan, New York

    The Sous Chef forFB 575 at Nama at Aman New York is responsible for providing overallleadership, creating a consistent positive environment while maintaining thehighest degree of quality in both service and product. This includes overseeingrecipe development, item costing, product specification, sourcing,implementation of new menus and on-going quality assurance processes andsystems. This position has salary that can rage from $80,000 to $85,000 a year. KEY RESPONSIBILITIES • Act as leader in Chef de Cuisine's absence,including standing in for Omakase or expediting main dining room service, • Plan and execute events from a culinary perspective, • Formulate and implement procedural guidelines,policies and standards pertaining to the restaurant, • Adhere to all guidelines in the employee handbook, • Set up and sanitize workstations, • Ensure all food items are properly stored and easilyaccessible, • Supervise food and cooling temperatures, • Accept or reject ingredients from suppliers, • Maintaina clean, orderly, and sanitized kitchen, • Check all station mise en place daily prior to eachservice. Ensure that it is to standard., • Do random sanitation and temperature checks on eachstation, • Base prep volumes and schedules based off ofreservation numbers., • Ensure the team to be on line for kitchen line up, • Ensure kitchen maintains cleanliness, • Report kitchen issues to engineering and follow upon status, • Ensure day to day compliance with department ofhealth protocols, • Perform other tasks or projects as assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • Culinaryassociate degree or apprenticeship in culinary arts preferred, and at least 2years in a supervisory level in aluxury restaurant or hotel setting, Japanese cuisine preferred, • Familiar with luxury Omakase style sushi service, • Ability to train, guide and coach line cooks and new hires, • Strong teamwork and communication skills, • Able to work long shifts in a fast paced environment, • Flexibility to work shifts, weekends, nights, andholidays, • Food Safety certified, • Able to be organized, manage time wisely and workwith little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Able to handle a multitude of tasks in an intense, fastpaced environment, • Ability to maintain a clean and professionalappearance as per company policies, • Abilityto carry, push, and pull heavy loads; standing, bending and lifting up to 40pounds may be required, • Ability to stand for extended periods of time, • Multi-lingual is a plus

    Easy apply