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Our legal practice is seeking to hire a paralegal to join our team of legal researchers. You will be supporting our practice by preparing documents like affidavits and legal correspondence, as well as organizing and maintaining files. You will also be asked to file pleadings with court clerks and help prepare for trials by organizing exhibits and assisting with other tasks as required. To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word and Excel. You will also need to be able to multitask effectively and essentially thrive in a busy, team-oriented environment. Paralegal Responsibilities: Preparing affidavits, legal correspondence and other documents for attorneys. Organizing and maintaining documents in a paper or electronic filing system. Meeting with clients, attorneys, and other professionals to talk about case details. Filing pleadings with court clerk. Helping prepare for trial by organizing exhibits and assisting with other tasks as needed. Preparing briefs, wills, contracts, real estate closing statements, pleadings, appeals, and other legal documents. Investigating facts and laws of cases and searching public records and other resources to prepare cases and determine causes of action. Directing and coordinating law office activity, including delivery of subpoenas. Gathering and analyzing statutes, decisions, and legal articles, codes, documents and other data. Calling on witnesses to testify at hearings. Keeping law library up-to-date by monitoring legal volumes. Paralegal Requirements: Certificate of completion from an ABA-approved paralegal certification program of education and training, or an associate degree in paralegal studies. Associate degree. Proficient with Microsoft Office, specifically Outlook, Word, and Excel. Strong oral and written communication skills. Excellent organizational skills. Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment. Must be able to function effectively in a busy, team-oriented environment. Office administration experience.
As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.