Support and QA
We are looking for a part time QA and Support intern with or without experience.
• Writing, executing, and documenting test guides following the company’s processes.
• Executing Security tests following the company’s processes.
• Logging support tickets and interacting with customers to have all needed information.
• Reproducing issues following customers scenarios and doing a first level of investigation.
• Resolving support issues with simple complexity.
• Dispatching support tickets to project owners and technical leads and monitoring resolution.
• Knowledge of Linux and Windows
• Knowledge of ticketing systems (JIRA etc.…)
• Confident with scripting
• Confident with Systems fundamentals and good understanding of databases
• Proficiency with Microsoft Office
• Basic programming skills and Java knowledge is a plus
• Fluent English, both spoken and written as it is the language used in the company, is a must-have
• Good communication, clear and concise reporting
• Quality and detailed-oriented
WHAT WE OFFER
• Continuous training
• Offices in the very center of Barcelona
• Spanish classes with experience
Software Development Company • 11-50 empleados
Con nosotros desde agosto, 2021
THE COMPANY Wincom is a software development company working in the field of Product Lifecycle Management (PLM). We extend one of the most used PLM software to adjust it to our customer’s needs.