Temporary Sales Associate
hace 2 días
Palma
ppCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. /p pCoach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. /p pOur company name Tapestry represents the diversity of our brands and the diversity of our people. We know that having a diverse range of perspectives, backgrounds and experiences makes us more innovative and successful and it brings us closer to our consumer. Our goal is to create a culture that is equitable, inclusive and diverse - where all of our employees, customers and stakeholders thrive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. /p pThe Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. /p h3Key Responsibilities /h3 ul liRepresent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. /li liBuild lasting client relationships through personalized styling, product expertise, and fashion advice. /li liDrive sales through cross‑selling, upselling, and tailored recommendations. /li liUtilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases. /li liDevelop and execute personal sales plans; meet or exceed individual and team KPIs. /li liSource new customers, maintain relationships, and follow up to close sales. /li liMaintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. /li liComplete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. /li liKeep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. /li liProcess transactions efficiently (purchases, returns, exchanges, online pickups). /li liSupport inventory cycles: receive shipments, stock shelves, and manage product movement. /li liAssist teammates in functional areas as required. /li liFoster a collaborative, trust‑based environment; encourage team performance. /li liParticipate in brand initiatives, training programs, and inclusion activities. /li liWelcome feedback, adapt behaviors, and maintain a calm, professional demeanor. /li /ul h3Required Qualifications /h3 ul li1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered /li liExperience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets. /li liStrong English proficiency. /li liLuxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred) /li liAbility to work in a fast‑paced environment /li liStrong English language proficiency. (for EU) /li /ul pSchedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays). /p pNote: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. /p h3What Coach Can Offer You /h3 ul liAn inclusive, innovative, and fun working environment /li liInternal mobility career progression /li li1 paid volunteering day per year and opportunities to volunteer with global projects. /li liLearning development opportunities with our Ambassador Programme /li liRegular social events /li liEquity Inclusion Diversity initiatives which include employee resource groups regional inclusion councils. /li liAttractive employee discount /li liCompelling incentive programme /li /ul h3Our Competencies for All Employees /h3 ul libCourage /b: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. /li libCreativity /b: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings. /li libCustomer Focus /b: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. /li libDealing with Ambiguity /b: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. /li libDrive for Results /b: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results. /li libInterpersonal Savvy /b: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably. /li libLearning on the Fly /b: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. /li /ul h3Our Competencies for All People Managers /h3 ul libStrategic Agility /b: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulate paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. /li libDeveloping Direct Reports and Others /b: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. /li libBuilding Effective Teams /b: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. /li /ul pTapestry is an equal‑opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. /p pVisit Tapestry, Inc. /p pBase Range: 19.500,00 € - 24.000,00 €. The salary range shown represents the full‑time equivalent base pay for this position at the time of posting, in line with the EU Pay Transparency Directive. For part‑time roles, the salary will be pro‑rated based on contracted hours. Actual compensation will be determined using objective, job‑related criteria. /p /p #J-18808-Ljbffr
