About the job Company Description SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the cozy spirit and essence of the old Cortijo de Santa Maria de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity together, and a healthy and contemporary lifestyle. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and bright event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description What you will do as part of our team: Welcome guests with a warm and friendly demeanor, ensuring a positive first impression. Assist guests with check-in and check-out procedures, including verifying reservations and processing payments Respond promptly and professionally to guest inquiries, requests, and complaints, resolving issues to ensure satisfaction. Provide accurate information about resort facilities, services, and local attractions. Manage room reservations, cancellations, and modifications using the property management system Coordinate with other departments to ensure special requests, such as early check-ins or specific room preferences, are fulfilled. Record income and settle customer accounts ensuring that service standards are met. Promote resort amenities, services, and upgrades to enhance guest experiences and drive revenue. Offer personalized recommendations for dining, spa treatments, and activities within the resort. Keep your work station tidy and with all the necessary material according to guidelines. Handle incoming calls, emails, and messages professionally and efficiently. Communicate effectively with housekeeping, concierge, and other departments to ensure smooth operations. Assist in coordinating guest arrivals, departures, and transportation arrangements. Prepare reports on room occupancy, revenue, and guest feedback for management review. Print and check all your cash transactions and negative postings before the end of your shift. Ensure that the Police report is sent correctly on a daily basis. Assist and support the Bell Boy, Concierge when the occasion requires it. Qualifications Driving license and own vehicle. High school diploma or equivalent; hospitality or tourism education preferred. Fluent in English (oral and written), have a third language (it is valued). Previous experience as a receptionist or in a guest-facing role, ideally in a luxury hotel or resort will be valued. Knowledge of the OPERA program (valued). Strong interpersonal and problem solving skills. Be highly responsible and reliable. Ability to work well under pressure in a fast-paced environment. Ability to work cohesively as part of a team. Ability to focus on the needs of the guest while remaining calm and courteous. Additional Information Attractive incentive plan. Significant discounts on Hotel services. Discounts in Accor group hotels and collaborating companies. Department: Reception The company Avant-garde & Stylish SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
We are seeking a detail-oriented and highly organized Logistics Coordinator to manage and coordinate our supply chain operations. The ideal candidate will be responsible for ensuring the efficient and timely delivery of goods, managing transportation and warehouse solutions, and maintaining accurate inventory and shipment records. Key Responsibilities: Coordinate and monitor supply chain operations (shipment scheduling, tracking, and delivery). Communicate with suppliers, retailers, customers, and carriers to achieve efficient distribution. Track orders and shipments to ensure timely delivery and resolve any transportation issues. Prepare shipping documents, customs documentation, and maintain records of shipments. Collaborate with warehouse staff to ensure proper storage and distribution of products. Analyze logistics data and recommend improvements for greater efficiency and cost-effectiveness. Ensure compliance with laws, regulations, and ISO requirements. Maintain accurate inventory levels and assist in cycle counting and audits. Assist with invoicing and reconciliation of logistics-related costs. Qualifications: Bachelor’s degree in Supply Chain Management, Business, Logistics, or related field (or equivalent experience). 2+ years of experience in logistics, supply chain, or transportation coordination. Strong organizational and problem-solving skills. Excellent written and verbal communication skills. Proficiency in logistics software (e.g., SAP, Oracle, WMS) and MS Office Suite. Ability to work under pressure and manage multiple tasks. Familiarity with customs, import/export regulations is a plus. Experience in international shipping and freight coordination. Knowledge of lean logistics or just-in-time delivery systems. Working Conditions: Primarily office-based with occasional visits to warehouses or transportation sites. May require availability outside of standard business hours to coordinate with global partners.
Buscamos un/a Jefe/a de Sala para Beach Club en la Playa de las Tres Piedras , Chipiona , Cadiz Para la temporada 2025, Abril - Octubre, con posibilidad de los siguientes meses seguir trabajando en el grupo en Sevilla capital si le interesa Responsabilidades: Liderar y coordinar el equipo de sala, garantizando un servicio fluido y de alto nivel Gestionar la experiencia del cliente asegurando un trato cercano y profesional Supervisar la operativa del servicio Formar y desarrollar al equipo, promoviendo el crecimiento profesional Colaborar con el equipo de cocina para potenciar la coordinación entre sala y cocina Perfil: Personalidad dinámica Habilidades de comunicacion y resolucion de problemas Ser un líder y tener capacidad para gestionar un equipo de 20 personas Condiciones: Salario 1.800€ - 2.500€ Brutos + Horas extras Horario Abril / Mayo Turno de Mañana Junio L/J Turno de Mañana V/S Turno Partido Julio/Agosto/Septiembre Turnos de mañana y partidos rotativos 2 Días de descanso Posibilidad de Alojamiento en piso compartido