Servicio al Cliente jobs in Sant Just Desvern - Page 3Créer des alertes d'emploi

Coordinar y supervisar al equipo de call center. Actuar como nexo de unión entre el equipo de call center y el manager comercial. Escuchar y evaluar llamadas de manera periódica a través de herramientas como Digivoice y Aircall.

Customer Service Specialist (French & English) – Industrial Sector We are recruiting a Customer Service Specialist for a medium sized industrial company , nationally based and operating in international markets.The position is located in Sant Cugat del Vallès

Des de Manpower Professional, buscamos para empresa industrial con actividad internacional un/a International Customer Service con alto nivel de alemán (nativo o C1) , para gestionar cartera de clientes B2B de la región DACH en un entorno multicountry.La posición tiene un rol clave en la gest

Import Customer Service Specialist (m/f/d) to manage delivery orders, documentation, and customer communication for import operations. Commitment to continuous improvement and customer satisfaction. Main Responsibilities Provide arrival information and delivery updates to customers.

Busquem un/a Business Travel Consultant per incorporar-se a una agència de viatges en ple creixement, per unir-se a l'equip de viatges corporatius a Barcelona. Requisits Experiència prèvia com a Business Travel Consultant o agent de viatges corporatius.

To manage and grow existing client accounts in the European market by ensuring strong relationship management, account expansion, and revenue optimization for VAS products including Fintech solutions, PPOB services, and E-Wallet platforms . Key Responsibilities Manage and maintain relationships with existing clients and partners in the European region Act as the main point of contact for day-to-day account coordination and issue resolution Identify upselling and cross-selling opportunities across Fintech, PPOB, and E-Wallet products Coordinate with internal teams (Product, Tech, Operations, Finance, Legal) to ensure smooth service delivery Monitor account performance, usage, and revenue trends Support contract renewals, commercial discussions, and pricing alignment Prepare regular account reports, forecasts, and performance updates for management Ensure compliance with European regulations and client requirements Support onboarding and go-live process for new services within existing accounts Requirements Experience & Background Minimum 3–5 years experience as Account Manager, Key Account Manager, or Client Success Experience in Fintech, VAS, Digital Payments, PPOB, E-Wallet, or Telco-related services Proven experience managing B2B clients in European markets Strong understanding of contract management and client lifecycle Skills & Competencies Excellent relationship management and communication skills Strong coordination and problem-solving capability Commercial awareness with ability to grow accounts and protect revenue Good analytical skills for account performance tracking Able to work independently in a cross-border, multicultural environment Language & Communication Fluent English (mandatory) Additional European language (French, German, Spanish, or Italian) is a strong advantage Other Requirements Willing to work with European time zones and occasional travel Detail-oriented with strong follow-up and documentation skills Comfortable working with CRM, reporting tools, and dashboards

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes.

Qualifications : Previous Customer Service Experience : Previous experience in customer service or related roles, preferably within the fashion industry. Customer-Centric Approach : A strong dedication to delivering excellent customer service and ensuring customer satisfaction at all times. A

We are looking for an outstanding Client Advisor (permanent part-time contract 24h) for our store in Barcelona. Excellent client service skills and a passion for exceeding client expectations Fluent in Spanish and English Ongoing Training & Development to grow your career within Zimmermann · Sea

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer Service Representative with Hungarian The purpose of this job is to provide front line support for customer order entry, order expedites, quoting, returns, price/availability, manage special promotions, billing inquiries/issues, service requests, suggestions & complaints. Responsibilities: Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue. Provides customer services relating to sales, sales promotions, and communications. Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force. Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure we are setup for reporting and function related to customer needs. Examine documents (PO, drawings, specifications, etc.) working closely various departs to enter material is flowing through processes. Enter orders in SAP, attached documents and send acknowledgments Respond to customer requests via phone or email Maintain customer web-based interfaces i.e., portals (order retrieval, acknowledgments, uploading invoices, create ASNs and labels) Maintain scheduling agreements &/or Qty contracts Work with accounting to resolve receivable issues Entry and track of customer complaints Overall Support for Sales &/or Plant: Stocking Agreements, subject to certain facilities; Consignment Agreements, subject to certain facilities; KANBAN Requirements: Fluent in German and Hungarian languages mandatory University or technical/vocational studies preferred Excellent customer service focus and ability to remain productive under pressure Strong written and oral communication skills What they offer: Our client offers a competitive compensation package, including a comprehensive benefits program (ticket restaurant, private health insurance, company pension plan), hybrid working contract, and opportunities for professional growth and development.

La persona contará con: Soporte de agentes de inteligencia artificial para la atención Refuerzos puntuales del equipo en picos de demanda y campañas especiales Atención al cliente Atender a las clientas del e-commerce a través de chat, email y teléfono Resolver dudas sobre productos, pedidos,

Si tienes una sólida experiencia en gestión de eventos, coordinación de proyectos, relación con clientes y además cuentas con una mentalidad abierta e innovadora, ¡este es el lugar ideal para ti! Te ofrecemos integrarte en la agencia de comunicación más innovadora y creativa, miembro del mo

Gestió de reserves de vols, allotjament, trasllats, excursions i assegurances Requisits: Experiència mínima de 2 anys com a agent de viatges en producte propi (es valorarà especialment la llarga distància i gestió de grups). Viatges Temps d Oci Busquem incorporar Agent de viatges al nostre

El Centro Tecnológico del Notariado , constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país. Tras más de 20 años, el Centro Tecnológico del Notariado ha consolidado su papel est

El Centro Tecnológico del Notariado , constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país. Participarás en la elaboración de informes, tanto a nivel de usuario como a nivel cor

Job Description About the company At Nuitée, we are building the API backbone for the global travel industry.Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.By enabling seamless con

The Role: The Account Manager need to be experts in our products and how to drive value from them and; their customers’ businesses and industries.They will hold commercial responsibility for all accounts within the shared portfolio, so they will lead all conversations relating to renewals as w

Ready for a fresh start in Barcelona while building a career in digital marketing? Join a fast-paced, tech-driven team where you’ll help German-market businesses launch and grow high-performing digital advertising campaigns.In this role, you’ll onboard new clients, build trusted relationsh

En Getronics seguimos creciendo y buscamos incorporar un/a Account Manager para el sector privado en Barcelona , que nos ayude a impulsar nuestro negocio en grandes cuentas. Este rol combina estrategia comercial , gestión de relaciones de alto nivel y coordinación interna

Dentro de nuestro Departamento Comercial de anunciantes y agencias de medios, buscamos un/a Account Manager. Nos caracterizamos por una fuerte cultura de colaboración y un ambiente muy positivo, en el que compartimos regularmente nuestros éxitos. Reportando al Country Managertu misión será prospector y asegurar el crecimiento y la sostenibilidad de los clientes. Tras analizar las necesidades de tus clientes, propondrás las soluciones publicitarias más adecuadas y trabajarás en colaboración con los distintos departamentos de la empresa para su implementación y evolución. En este marco, tus funciones serán: Prospectar y captar nuevos clientes. Desarrollar la cifra de negocio de tu cartera de clientes. Asegurar una cobertura de contactos cuantitativa y cualitativa con clientes industriales y sus agencias de medios, foco FMCG Elaborar recomendaciones estratégicas de retail media para tus clientes (punto de venta, digital, etc.) Ser responsable del diseño y la gestión de los planes, de la coordinación hasta los balances de campaña y el análisis de resultados (reporting). Asegurar el seguimiento y reporting de los dispositivos activados ante el cliente (anunciante y agencia de medios). Proponer y participar en las acciones de relaciones públicas organizadas para tus clients. Ser un/a impulsor/a de la difusión de buenas prácticas comerciales y organizativas. Coordinar, junto con el departamento de estudios, la implementación y presentación de los estudios de eficacia de las activaciones, y presentarlos al cliente. Ofrecemos un entorno dinámico, en el centro de los retos de las marcas en sus estrategias de retail media, con acceso a una amplia gama de soluciones innovadoras para dar respuesta a sus necesidades. Perfil Titulación universitaria en escuela de Negocios con con orientación comercial o marketing, y una experiencia mínima de 4 a 5 años como comercial en una agencia publicitaria o en un anunciante. Se valorará positivamente una experiencia complementaria en marketing publicitario o category management. Comercial por vocación, cuentas con un dominio sólido de las técnicas de venta y un profundo conocimiento de la distribución en gran consumo, así como una marcada sensibilidad por el marketing.

El objetivo de de la posición: “ Especialista de Atención al Cliente para mercado italiano ” será proporcionar a nuestros clientes del mercado italiano una asistencia y un servicio excelentes desde la realización del pedido hasta el pago de la factura, resolviendo las consultas y los problem

Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC.

Enter Club, based in Barcelona, offers an all-inclusive living experience designed to make people feel at home from day one. As a key link between our clients and the services we offer, you will: Provide support during check-ins and check-outs, including key management Fluency in English and Spanis

We are looking for an outstanding Client Advisor (permanent part-time contract 24h) for our store in Barcelona. Excellent client service skills and a passion for exceeding client expectations Fluent in Spanish and English Ongoing Training & Development to grow your career within Zimmermann · Sea

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes.

Main Responsibilities Sales Performance Lead individual sales and achieve performance target and KPI Engage in upselling, cross selling and multiple selling for all product categories Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriat

Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC.

Des de Manpower Professional, buscamos para empresa industrial con actividad internacional un/a International Customer Service con alto nivel de alemán (nativo o C1) , para gestionar cartera de clientes B2B de la región DACH en un entorno multicountry.

The ideal Sr. IT Account Manager will be responsible for designing, implementing, managing, and evaluating IT web based projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time. Responsibilities Take ownership of testing, research, and implementation of new tools and techniques, Coordinate project schedules. Assist with expense planning. Identify and resolve technical challenges. Qualifications ~4+ years of web based Account Management experience. ~ Scrum, Agile experience a plus. ~ Ability to manage multiple projects at a time. Direct Hire - 100% Remote Unable to sponsor at this time

Titulación universitaria en escuela de Negocios con con orientación comercial o marketing, y una experiencia mínima de 4 a 5 años como comercial en una agencia publicitaria o en un anunciante. Coordinar, junto con el departamento de estudios, la implementación y presentación de los estudios de

Oxford Global Resources Consulting has an opening role for initial 6 months for an International Customer Service position in Barcelona Logistics and Export (International Sales).This role is a 6 months project with our client, top leading HQ Pharma Company located in Barcelona.Oxford Global Resourc

Qué ofrecemos Incorporación a una marca en plena fase de crecimiento y expansión Rol clave en la experiencia de cliente y la fidelización Entorno de trabajo cercano, dinámico y profesional Apoyo tecnológico mediante herramientas de inteligencia artificial Retribución acorde a la experiencia y

We are looking for an outstanding Client Advisor (permanent part-time contract 24h) for our store in Barcelona. Excellent client service skills and a passion for exceeding client expectations Fluent in Spanish and English Ongoing Training & Development to grow your career within Zimmermann · Sea

Corporate Travel Agent (English & German) ✈️ Barcelona/hybrid Employment Type: (Full-time / Permanent) Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. Career development in a fast-growing SAP-focused tech environment ✅ We are looking for a highly experienced Corporate Travel Agent with a strong background in travel agency operations. Amex GBT, BCD Travel, FCM) and is proficient in Amadeus GDS (cryptic) and Concur Travel for booking and managing travel services. Coordinate and book domestic and international travel for employees, including flights, hotels, rental cars, and train tickets. Ensure all travel arrangements comply with company travel policies and cost guidelines. Provide responsive support for travel-related issues, including itinerary changes, cancellations, and urgent requests. Process corporate credit card statements related to travel expenses. Several years of experience working in a corporate travel agency (e.g., Completed apprenticeship or academic degree in travel management/travel agency or a related field. Expert-level proficiency in Amadeus Selling Platform (cryptic) for booking flights, hotels, rental cars, and rail. Experience with online booking tools, especially Concur Travel . Excellent communication skills in English and German .

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa.La empresa es filial al cien por cien de Genuine Parts Company (GPC), el mayor distribuidor mundial de recambios

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa.La empresa es filial al cien por cien de Genuine Parts Company (GPC), el mayor distribuidor mundial de recambios

Demographics & Background Industry background : Courier / Last-Mile Delivery / Supply chain industry Total professional experience : 7-10 years Location: the person that we are looking for should be located in Madrid or Barcelona. Professional Experience Proven experience in sales and post-sales account management for mid-sized and large eCommerce clients , both locally and internationally . Successfully managed complex commercial relationships: negotiation, proposals, onboarding, account development. Familiar with retailers, marketplaces, and major players in the eCommerce ecosystem (B2C/B2B). Demonstrated experience in sales cycle management . Sales training a plus (Sandler, Meddic etc) Strong background in consultative selling and ability to build long-term, value-driven partnerships. Hands-on experience with delivery platforms, logistics services, or API integration between carriers and merchants. Possible career paths: 1. Started as a high-performing sales executive focused on enterprise clients and was later promoted to sales team lead/manager (small team: 24 people). 2. Or still acts as an individual contributor , highly autonomous and ambitious, with consistent results and interest in scaling impact. Technical & IT Skills Solid understanding of the data flow between carriers and merchants , including: Carrier APIs eCommerce platform integrations (Magento, Shopify, WooCommerce, etc.) IT logistics systems (WMS/OMS/ERP) Comfortable working with both technical and commercial stakeholders, especially during pre-sales, onboarding, or integration phases. Languages Spanish & Italian either one mother tongue. Fluent level with proven working experience English intermediate level (spoken and written); capable of handling meetings, presentations, and written communication in an international context.

The ideal Sr. IT Account Manager will be responsible for designing, implementing, managing, and evaluating IT web based projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time. Responsibilities Take ownership of testing, research, and implementation of new tools and techniques, Coordinate project schedules. Assist with expense planning. Identify and resolve technical challenges. Qualifications ~4+ years of web based Account Management experience. ~ Scrum, Agile experience a plus. ~ Ability to manage multiple projects at a time. Direct Hire - 100% Remote Unable to sponsor at this time

Gestió de reserves de vols, allotjament, trasllats, excursions i assegurances Requisits: Experiència mínima de 2 anys com a agent de viatges en producte propi (es valorarà especialment la llarga distància i gestió de grups). Viatges Temps d Oci Busquem incorporar Agent de viatges al nostre

At Adalvo, we're not just a company - we're a team of passionate people driven by our mission to consistently deliver high-quality products and services to our partners.We are positive, we are fast, we are always on target , we are Adalvo !.

La persona contará con: Soporte de agentes de inteligencia artificial para la atención Refuerzos puntuales del equipo en picos de demanda y campañas especiales Atención al cliente Atender a las clientas del e-commerce a través de chat, email y teléfono Resolver dudas sobre productos, pedidos,

Te apasiona la tecnología, el marketing y las ventas? En Cleverals estamos mejorando nuestra plataforma que ayuda a los potenciales clientes a tomar decisiones de compra y les conecta con las marcas más relevantes del mercado tecnológico en diferentes países. Súmate a una empresa tecnológica que ha experimentado un 720% de crecimiento en los últimos 3 años. Buscamos incorporar a un/a Account Manager para gestionar la relación operativa con nuestros clientes actuales, mejorar su experiencia y asegurar el cumplimiento de objetivos. Esta persona será responsable del día a día con los clientes, dejando que el equipo comercial se centre en el upselling y cross-selling. Trabajarás directamente con el equipo de ventas para asegurar un correcto traspaso post-venta y mantener una comunicación fluida. Realizar onboardings de nuevos clientes (hoja de pedido, configuración de cuenta, dossier de ventas, formaciones, carga de presupuestos, etc.) Asegurar que los clientes reciben los leads contratados Mantener el CRM actualizado con la información comercial Detectar y resolver problemas de funcionamiento interno (errores de plataforma, pausas de campaña, etc.) Realizar reuniones de seguimiento con los clientes Compartir insights con los Account Manager antes de cada reunión clave Coordinar acciones con el cliente (casos de éxito, participación en programas internos, etc) Asegurar una experiencia excelente del cliente durante todo su ciclo de vida Trabajarás en colaboración directa con el data analyst, Revenue Operations, ventas, paid…. Te enriquecerás muchísimo del conocimiento de otras áreas a nivel operativo y estratégico. Verás muy de cerca el alto impacto que tiene tu trabajo en los resultados y tu crecimiento profesional será más rápido . Experiencia de al menos 2 años en roles de Customer success, account management o similar Dominio de herramientas de gestión de clientes y reporting (idealmente HubSpot, Monday.com, Excel) Experiencia liderando reuniones de seguimiento con clientes B2B Idioma: español Experiencia laboral demostrable en B2B, Saas o agencia de marketing ¿Incorporación inmediata Contrato de trabajo a tiempo indefinido. Alto impacto de tu trabajo y crecimiento profesional rápido Trabajo en remoto los viernes. Tres semanas de remoto al año. Jornada laboral de 37,5 horas semanales. Horario de entrada y salida flexible (una hora). Viernes jornada de trabajo corta (hasta las 14:00). Jornada intensiva en verano (julio y agosto hasta las 15:00). Vacaciones: 22 días al año de vacaciones pagadas. Días festivos nacionales y de la comunidad de Catalunya. Día libre la semana del cumpleaños. Día festivo Cleverals: 25 enero. Festivos extra para Navidad: 24 y 31 de diciembre. Desayuno gratis todos los lunes. Trabajarás en proyectos que aportarán valor a tu carrera profesional. Build for the client: Cada acción debe aportar valor a nuestros clientes. Team players win : Avanzamos coordinados para conseguir mayor impacto. En Cleverals, estamos orgullosos de ser una empresa que ofrece igualdad de oportunidades y nos comprometemos a crear un lugar de trabajo diverso e integrador. Por lo que esta oferta está dirigida a cualquier persona que reúna los requisitos exigidos, independientemente de su condición. La protección de su privacidad y la seguridad de sus datos es una de las principales prioridades de Cleverals. Consulte nuestra Política de Privacidad ( para saber cómo trataremos los datos personales que nos proporcione.

Gestió de reserves de vols, allotjament, trasllats, excursions i assegurances Requisits: Experiència mínima de 2 anys com a agent de viatges en producte propi (es valorarà especialment la llarga distància i gestió de grups). Viatges Temps d Oci Busquem incorporar Agent de viatges al nostre

La persona contará con: Soporte de agentes de inteligencia artificial para la atención Refuerzos puntuales del equipo en picos de demanda y campañas especiales Atención al cliente Atender a las clientas del e-commerce a través de chat, email y teléfono Resolver dudas sobre productos, pedidos,

Supervisarás y gestionarás campañas en las plataformas AECOC DATA y AECOC MEDIA, asegurando la calidad de la información. En AECOC, estamos buscando un perfil para unirse a nuestro equipo de Operaciones & Customer Service y contribuir al éxito de nuestras plataformas AECOC DATA y AECOC ME

Customer Service Executive Sector: Juguetes y piezas de colección Ubicación: España, Barcelona Tipo de contrato: Full time, permanente Sobre POP MART POP MART (09992. Qué esperar POP MART es una empresa dinámica, con un equipo joven y multicultural, donde podrás: Contribuir al crecimien

Concentrix is a great match if you: - Are proficient or bilingual in Spanish plus an advanced level of English - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - 2 year experience in Customer s

Are you an experienced Sales Executive with a passion for key account management and business development in the stands and events industry ? Are you ready to drive growth and take on a leadership role within a fast-growing company? We’re looking for a Sales Executive & Account Manager to