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To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Northern Spain (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role will be responsible for the Northern region in Spain, and it is welcome to work in our office in Madrid or remote in Bilbao. Your Job • You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in North Spain., • You will oversee the onboarding process of new partners and build long-term, successful business relationships., • You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program., • You will define and drive business plans with partners, closely monitoring their growth and ensuring continuous strategic and commercial development, • You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence., • You will create accurate sales forecasts and define actionable strategies to ensure business targets in North Spain are achieved., • Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise., • You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting., • Valuable knowledge and existing relationships within Partners and MSSP in Spain will be considered a strong asset for this role. Your Profile • You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services., • You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes., • Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders., • You have relevant experience in dealing with sales partners and distributors in Spain and have been able to successfully develop partners strategically and economically., • You are an excellent communicator and interact confidently and professionally with partners and customers., • You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity’s solutions during customer meetings, partner sessions, and negotiations, • You bring a winning personality and thrive in an international, fast-paced environment., • You have an excellent knowledge in Spanish and at least a B2 level of English, both spoken and written., • You are driven by your own achievements and pursue your quarterly goals with passion and accountability., • You are highly organized and know how to prioritize tasks to support the growth and success of the Hornetsecurity Group. Your Benefits • A dynamic and growing cybersecurity company with a strong market presence., • A competitive salary with a performance-based bonus structure., • Career development opportunities in a fast-paced, international environment., • Home-Office Option and flexible, trust-based working time., • Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised., • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • And, of course, the usual standards such as development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code and much more. Join us and be a key player in taking Hornetsecurity’s growth in Spain to the next level!

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

¡Únete al equipo de TIGLOO como IT Account Manager de la zona del País Vasco! En Tigloo llevamos años siendo referentes en soluciones IT y ciberseguridad, ayudando a empresas a proteger y potenciar su infraestructura digital. Nuestro equipo se caracteriza por la innovación, la cercanía y la pasión por la tecnología, y ahora queremos sumar a alguien que comparta esa visión. ¿Qué harás en tu día a día? • Generar y gestionar oportunidades de negocio en el sector IT y ciberseguridad., • Realizar prospección de nuevos clientes y dar seguimiento a cuentas existentes., • Elaborar propuestas comerciales y participar en el cierre de contratos., • Negociar precios, condiciones y servicios con clientes., • Colaborar con el equipo técnico para ofrecer soluciones adaptadas a las necesidades de cada cliente. ¿Qué consideramos necesario? • Al menos 3 años de experiencia en ventas o gestión comercial, preferiblemente en el sector IT o ciberseguridad., • Conocimientos básicos de soluciones tecnológicas y tendencias en ciberseguridad., • Capacidad para trabajar tanto de forma autónoma como en equipo., • Habilidades de comunicación, negociación y orientación a resultados. Es un plus si cuentas con... • Conocimientos en transformación digital, servicios gestionados, ciberseguridad o similares., • Conocimiento de herramientas de gestión comercial (CRM). ¿Qué ofrecemos? • Contrato indefinido a tiempo completo., • Paquete retributivo competitivo y atractivo sistema de comisiones por ventas., • Apostamos por el equilibrio con nuestras políticas de flexibilidad y teletrabajo., • En verano, tu tiempo libre importa: jornada intensiva entre junio y septiembre para que disfrutes más del buen tiempo., • Formación continua y plan de desarrollo profesional adaptado a tus objetivos. 👉 Si estás buscando un reto profesional y deseas formar parte de un equipo comprometido con la excelencia y la innovación en el sector IT y ciberseguridad, este puede ser tu lugar, ¡te estamos esperando!

¿Te gustaría formar parte de una empresa innovadora? BTI, BIOTECHNOLOGY INSTITUTE S.L., líder en investigación y desarrollo de productos Biosanitarios dentro del campo de la IMPLANTOLOGÍA ORAL y REGENERACIÓN TISULAR precisa incorporar un/a TÉCNICO/A DE ATENCIÓN AL CLIENTE dentro de su departamento ATENCIÓN AL CLIENTE para el mercado de España y Portugal. Tus FUNCIONES dentro de este equipo serán: • Atención telefónica y asesoramiento técnico: informar al cliente acerca de las características del producto, tarifas y plazos., • Gestión de cobros y asesoramiento administrativo en relación a: albaranes, pedidos, facturas, establecer formas de pago, seguimiento de facturas, vencimientos, contacto con clientes, reclamaciones de impagos siguiendo indicaciones de Departamento Financiero., • Gestión de pedidos por teléfono e email. Registro de pedidos de cliente y modificaciones de los mismos si las hubiera., • Gestión de eventos: Coordinación entre departamentos, organización de personal, desplazamiento, envío y recogida de materiales, seguimientos., • Mantenimiento y gestión del histórico de clientes y bases de datos., • Soporte a la red comercial para gestiones internas. Coordinación con el equipo comercial Formación académica: Administración Se valorará positivamente conocimientos técnicos en el sector dental. Experiencia: mínima de 3 años desempeñando funciones similares. Imprescindible disponibilidad a JORNADA COMPLETA (mañanas y tardes). Residencia Vitoria- Gasteiz o alrededores. Ofrecemos incorporación a una compañía sólida con ambicioso proyecto de desarrollo y expansión. Formación continuada a cargo de la empresa.

Somos Década, agencia especializada en marketplaces, retail media y publicidad digital. Reconocidos por nuestra experiencia en impulsar el éxito de marcas en Amazon, en otros canales y respaldados por múltiples certificaciones avanzadas, incluyendo nuestra distinción como Agencia de Amazon Ads ADVANCED Partner, Amazon Marketing Cloud Service Provider, Amazon Marketplace EU Agency Gold Partner y Tik Tot Shop Partner Década es sinónimo de excelencia y resultados premiados: • Reconocimiento de la Industria:, • Caso de éxito reconocido por Amazon Ads a nivel internacional - 2025, • Finalistas en Mejor Estrategia Retail Media en los Retail Media Awards - 2024., • Elegida Agencia Líder en Marketplaces en la VII Edición de los Premios Tecnología e Innovación del Diario La Razón - 2023., • Elegida Agencia Marketplaces Revelación - 2022. En Década, no sólo impulsamos marcas, construimos carreras. ¡Únete como E REATIL

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