Head Waiter / Waitress - Genuine restaurants limited - London

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

Role Purpose The Chef de Partie is responsible for delivering consistent food quality within a designated section, supporting the smooth running of the kitchen through strong preparation, organisation and teamwork. This role focuses on developing technical skills, building confidence and maintaining high standards, while contributing positively to the overall kitchen environment. The CDP plays a key role in ensuring that service runs efficiently and that guests receive a quality product every time. The “C” Principles The CDP lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Senior CDP / Junior Sous Chef / Senior Sous Chef / Head Chef Leadership Style & Core Behaviours A successful CDP consistently demonstrates: • Reliability – consistently delivers what is expected, • Willingness to learn – develops skills through feedback and experience, • Attention to detail – maintains standards in food and preparation, • Organisation – keeps their section clean and ready, • Positive attitude – contributes to a supportive team environment, • Resilience – performs effectively under pressure Key Responsibilities Section Responsibilities & Execution • Work within a designated section to support prep and service, • Follow direction from Senior CDP and Sous Chefs, • Ensure readiness for service through preparation and organisation, • Assist in maintaining smooth and efficient service flow Food Preparation & Quality • Prepare and cook food according to company recipes and standards, • Maintain consistency in portioning, cooking and presentation, • Ensure all dishes meet quality expectations before leaving the kitchen, • Follow instructions and specifications accurately Organisation & Kitchen Discipline • Maintain a clean, organised and well-stocked section, • Follow correct food storage, labelling and rotation procedures, • Support stock control and waste reduction practices, • Keep work areas tidy throughout service Compliance & Safety • Follow all food safety and health & safety procedures, • Maintain allergen awareness and correct communication, • Complete required checklists and records as directed, • Maintain high personal hygiene standards Teamwork & Communication • Communicate clearly with team members during prep and service, • Support colleagues and contribute to a positive working environment, • Ask for help or clarification when needed, • Follow instructions and feedback constructively What Success Looks Like in This Role • Consistent and reliable performance during prep and service, • Strong development of skills and confidence, • High standards of cleanliness, organisation and food quality, • Positive contribution to team culture, • Readiness to progress to Senior CDP

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Commis Waiter to join our team at Nico’s restaurant. Why work with us as a Commis Waiter? • Salary of £32k per annum, • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 45 hours per week, working on a rota basis, • Earliest shift starts at 10am & latest finish is 12am, depending on business needs, • Mondays off, plus one additional day off per week What you will do: • Strong knowledge of the menu and service styles to support excellent guest service, • Maintain table settings and mise-en-place standards before, during, and after service, • Assist the Head Waiter and Chef de Rang to ensure smooth and efficient service What are we looking for? • Previous experience in a similar role, and type of establishment is beneficial, • Friendly, approachable and professional manner Bring your culinary passion to life and provide unforgettable dining experiences to our members – apply today and become part of the team at Nico’s.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Waiter to join our Ground Floor Restaurant team at 5 Hertford Street. Why work with us as an Waiter? • Salary of up £37,700,00 per annum + discretionary service, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Shifts are between Monday- Friday, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: • Deliver a friendly, efficient, and professional service at all times to members and their guests., • Maintain a strong knowledge of the menu and service styles to effectively support and guide guests., • Assist the Head Waiter in providing seamless food and beverage service, ensuring a high-quality dining experience. What we are looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous If you feel that you have the experience and skills to join us as a Waiter at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Haz Restaurant St Paul’s is looking for a full-time Waitress to join our team. We are seeking a professional, energetic individual with strong communication skills and a passion for hospitality. Key Responsibilities: • Deliver attentive and friendly table service, • Take accurate food and drink orders, • Ensure smooth service flow and guest satisfaction, • Maintain cleanliness and presentation standards, • Previous hospitality experience preferred (junior candidates welcome), • Excellent spoken English, • Positive attitude and strong teamwork skills, • Full-time hours, • Supportive team environment, • Opportunity to grow within the business

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter • 50% off food at all Gaucho and M Restaurants, • Referral and Length of Service Bonuses, • Incentive and reward schemes, • Cycle to work schemes RARE Benefits • Industry Apprenticeship Program Opportunities, • Career Development and Training Programs, • Training provided by the Rare L.A.B, • Breakfast and Dinner when working, • 28 paid annual holidays Key Responsibilities of a Senior Waiter • Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality., • Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximize sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter • Demonstrate warmth and empathy towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid June 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Waiter / Waitress, we're confident in your ability to deliver standout service in our dynamic environment. For the Waiter / Waitress role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Complete Service Charge distribution between employees., • Ability to earn additional tips., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday, ensuring a balanced professional and personal life., • Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.

Waiter: We are looking for a passionate, ambitious, reliable, dedicated Waiter/Waitress to join our floor team. You'll ideally have experience in a busy, casual or high-profile restaurant. We look for people with a natural flair for great service and a passion for hospitality. If you have a bubbly and open personality, you'll fit our constantly growing family perfectly. Be part of our team: Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer you: • 28 days holiday, • 35% discounts in our restaurants and our retail offerings, • staff meals, • employee assistance program, • cycle to work scheme, • refer a friend reward, • the opportunity to progress within the business across our sites, • the opportunity for trips to Spain to meet our producers

Full time waiter/waitress needed for busy restaurant in London Bridge The restaurant serves over 300 covers a day so experience in fast paced restaurants is highly desirable The pay is £14.50 plus excess troncs . There's also performance incentives as well as cash and card tips (not shared) Hours are around 40-45 a week, mainly straight shifts but full flexibility during the week is needed The restaurant opens from 7am and closes at 11pm, 6 days a week. Sunday is only lunch and dinner and closing at 9pm. Most of the shifts start after 11am Who we need • well present and well spoken, • able to engage well with customers, • confident at recommending and upselling, • can work well and organised during busy shifts, • reliable, professional and punctual, • experience in similar settings

A vibrant independent restaurant in Queen's Park, London, known for its Greek and Spanish inspired all-day dining, is seeking an enthusiastic and skilled individual to join our front-of-house team. This role is perfect for someone passionate about delivering exceptional service and contributing to a memorable dining experience. Key Responsibilities: • Take food and drink orders accurately and efficiently, utilising our POS system., • Serve food and beverages to guests, ensuring high standards of presentation and guest satisfaction., • Provide outstanding customer service, anticipating guest needs, offering recommendations and handling inquiries with professionalism and courtesy., • Maintain a clean, organised and efficient dining area., • Process payments and handle cash and card transactions accurately., • Collaborate effectively with kitchen staff and the wider front-of-house team to ensure smooth service flow and a cohesive guest experience., • Adhere to all health and safety regulations. What We Are Looking For: • Proven experience as a Waiter/Waitress, ideally within a busy restaurant or hospitality setting., • Excellent communication and interpersonal skills, with a friendly and engaging personality., • Ability to work efficiently and remain calm under pressure in a fast-paced environment., • A positive attitude, a strong work ethic and a genuine passion for hospitality and customer service., • Flexibility to work various shifts, including evenings, weekends and holidays., • Knowledge of wines, spirits, cocktails and cuisine would be an advantage.