Hostess - Rio Nightclub - London

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Host Door Person, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest’s experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant’s standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant’s brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: • Oversee and manage the reception team, ensuring smooth guest arrivals and departures., • Handle reservations, seating arrangements, and guest flow to optimize the dining experience., • Train and mentor junior receptionists, maintaining high standards of service., • Manage phone and email inquiries, assisting with bookings and special requests., • Work closely with front-of-house and management teams to ensure seamless operations., • Maintain an organized and welcoming reception area. About you: • Previous experience as a Senior Receptionist or in a similar leadership role within hospitality., • Exceptional customer service, communication, and organizational skills., • Ability to multitask and remain calm under pressure., • A team player with leadership qualities and a proactive attitude., • Strong attention to detail and problem-solving skills., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for an experienced restaurant receptionist (host / hostess) to join our team! You will be the first and the last point of contact for our guests, you should have warm greeting skills, the ability to manage the flow of or dining rooms, handling the answer of phone calls, supporting the floor team when needed, managing our table booking system and reservations inbox. As a host, -ess you will be expected to ensure a welcoming atmosphere while coordinating between guests, wait, bar and kitchen staff, delivering an excellent customer service and supporting the team where and when needed. Therefore, this is a position that requires team work, strong communication skills and warm attitude. Previous fine dining receptionist experience and full knowledge of OpenTable or Seven Rooms softwares is required. Full-time availability to be taken into consideration based on skills, performance and reliability.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Host / Hostess, we count on your skills to thrive in our dynamic restaurant environment. For the Host / Hostess role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Host / Hostess, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

We are now looking for an experienced and enthusiastic host to join our amazing team in the Bars at Sky Garden As a host, you would be experienced running a team of hosts in a busy restaurant or bar. The successful Host would be working within a large team of talented front of house staff including waiters,baristas, and cocktail bartenders Suitable candidates must have experience as a host in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

Senior Receptionist - Brigadiers Salary - up to £17 ph Schedule - Full Time Experience - previous in a similar role Brigadiers are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Description About Nessa: A modern British restaurant and bar rooted in character and charm, Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. About Yasmin Yasmin, nestled among Soho's rooftops on the corner of Brewer and Warwick Street, is an intimate Middle Eastern restaurant, bar, and terrace with panoramic city views. It's a suntrap ideal for leisurely lunches, sundown cocktails, late-night dining and revelry. We serve seasonal Middle Eastern sharing plates, boast an extensive wine list, and offer lively cocktails, ensuring an unforgettable experience, day or night. The Role We are looking for a passionate Restaurant Host to provide exceptional customer service to our valued guests at 1 Warwick’s Nessa and Yasmin restaurants. As a Restaurant Host, you will be the first point of contact for our guests, ensuring they have a positive dining experience right from the moment they walk through the door at both our restaurants. Your primary responsibility will be to greet and seat guests, manage reservations, and assist with various front-of-house duties to create a welcoming and organized environment. Responsibilities: • Greet guests with a warm and friendly smile upon their arrival at the restaurant., • Maintain a professional manner and provide excellent customer service throughout the guests' dining experience., • Manage the seating of guests efficiently and effectively, considering table availability and reservation status., • Handle guest inquiries, provide accurate information about the restaurant's offerings, and offer recommendations when necessary., • Take and record reservations over the phone, through email, or in-person, ensuring accurate details are captured., • Maintain a clean and organized front-of-house area, including the reception area, waiting area, and entrance., • Collaborate with the restaurant staff to ensure smooth operations and communicate any special requests or needs from guests to the appropriate team members., • Monitor the flow of guests in the dining area and communicate with the kitchen staff to ensure timely service., • Handle guest complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of the guests., • Assist in maintaining and updating guest database and reservation system, ensuring accuracy and confidentiality of information., • Upsell menu items and promote special promotions to guests, maximising revenue opportunities., • Maintain knowledge of restaurant policies, procedures, and safety regulations., • Assist the floor team as required Requirements: • Previous experience in a customer service role, preferably in a restaurant or hospitality environment., • Exceptional interpersonal and communication skills to interact effectively with guests, colleagues, and management., • Ability to remain calm and composed under pressure, handling difficult or challenging situations with tact and diplomacy., • Strong organisational skills and the ability to multitask in a fast-paced environment., • Proficiency in reservation management systems and basic computer skills., • Knowledge of OpenTable/Seven Rooms (desirable), • A friendly and outgoing personality, with a genuine passion for providing exceptional guest experiences., • Flexible availability, including evenings and weekends.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!