1st line support jobs in Durham - Page 2Create job alerts

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

A leading IT support provider in the United Kingdom is seeking a First and Second-Line IT Support Technician to work in their prestigious London office. The ideal candidate will have experience in IT helpdesk support, a good understanding of Active Directory, and knowledge of Microsoft 365 and netwo

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Established in 2002, this organisation delivers comprehensive

A growing Managed Service Provider in Chorley is seeking a motivated 1st Line IT Support Engineer. Candidates should have at least one year of experience in an IT support role, strong problem-solving skills, and a desire to learn new technologies. The position offers career progression opportunities

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.

A forward-thinking IT support company in Greater London is seeking a Trainee First Line IT Support Engineer to join their team. This entry-level role offers extensive training to help you develop your IT skills and provide support to a variety of clients. Strong communication skills and a proactive

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

A leading IT solutions provider in Greater London is seeking a 1st line support technician to respond to client technical issues and maintain user accounts. The ideal candidate possesses IT support experience, is knowledgeable in ITIL, and is committed to providing outstanding customer service.

The role involves first line support, installing software and hardware, and ensuring efficient resolution of IT calls. A leading IT support company is seeking an experienced IT Support Engineer to provide software and hardware assistance across their London, Bristol, Leeds, and Edinburgh offices. Th

In this role, you will provide first and second line support, manage customer issues, perform software configuration, and collaborate with technical teams. A leading software provider in Greater London is seeking a Support Analyst passionate about developing their career in Technical Support. Excell

A prestigious London-based professional body is seeking a proactive 1st Line IT Support Engineer to join their internal IT team. Ideal candidates will have a strong customer focus and experience with Windows 11 and Office 365. This role involves providing high-quality IT support and problem-solving

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

Our client, a large facilities provider, is looking for a Junior IT Service Desk Analyst to provide 1st line support for internal and external stakeholders. Middlesex/West London working 5 days out of 7 on a rota basis of varying shifts with the earliest starting at 6 am and the latest finishing at

An IT service provider based at London Heathrow is seeking an IT Support Technician responsible for providing 1st line support to users on-site. Candidates should have a basic understanding of Windows PCs. Join a team that values support and employee development.

A leading healthcare provider is looking for a dedicated 1st Line IT Support professional to join their team in Bromley. The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. This role entails providing comp

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

A leading UK IT services provider is seeking a 1st line technical support specialist to join their team. Ideal candidates will have a customer service background, strong IT knowledge, and excellent communication skills. Responsibilities include delivering exceptional technical support, troubleshooti

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The role promises opportunities for professional growth and entails a supportive work environment. The ideal candidate will have a proven track record in an ITIL a

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skills. A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative te

A prominent adult learning provider in London is looking for a First/Second Line IT Support Analyst to join their vibrant team in Covent Garden. You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts.

A prominent educational institution in Covent Garden is seeking a First/Second Line IT Support Analyst. You will provide essential IT support to staff and learners, ensuring excellent service quality. This role offers a competitive salary along with a variety of generous benefits including flexible

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity. In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support.

The role involves providing first-line support, managing incidents, and ensuring a high level of customer service. A leading IT services consultancy in Greater London is seeking a Service Desk Analyst to join their team. Ideal candidates will possess experience in ITIL processes and supporting PC ha

Key responsibilities include troubleshooting 1st line support issues, collaborating with external suppliers, and ensuring the reliability of IT services. Ideal candidates should possess strong technical skills, a customer-first mindset, and enthusiasm for technology. A leading pet emergency provider

A leading quick-service retail brand in Greater London is hiring an IT Support Analyst to provide first-class IT support across stores and remote locations. Key responsibilities include managing user accounts, supporting hardware and software, and maintaining business systems. Ideal candidates will

A leading recruitment agency is seeking an experienced Technical Support Engineer to provide infrastructure and technical support within a large organization. The ideal candidate will have strong networking knowledge and experience with Microsoft 365. This is a fantastic opportunity for those lookin

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Providing 1st line technical support across our customer base via phone or email. Respond to email and phone support requests to ma

A fantastic opportunity has arisen for an experienced Technical Support Engineer / 1st/2nd Line Support Engineer to join a large, complex organisation on a permanent basis. Technical Support Engineer / 1st/2nd Line Support Engineer. The successful candidate will have a strong technical understanding

The ideal candidate will have 3 to 5 years of network support experience in both 1st and 2nd line support. An international hotel brand in the City of London is seeking a Network Support Analyst to support a user base of around 50 people. Responsibilities include troubleshooting technical issues rel

Are you passionate about helping people and solving problems? We’re looking for a friendly, enthusiastic, and tech-savvy individual to join our team as a 1st Line Support Desk Analyst. This is a fantastic opportunity for someone who enjoys working in a dynamic environment, has a keen interest in t

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

ITプロバイダーとの連携を通じてシステムの円滑な運用を確保します。クラウドベースのソフトウェアやセキュリティ管理も担当します。.Microsoft Dynamics 365 Business Centralの経験.

First Line Support Engineer - Hybrid (2 p/w days in the office - post training). You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. As a 1st line engineer, you wi

Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. An ability to understand a customer’s query and identify next steps will take a patient and attentive nature. Supporting other areas within the business to provide the best possi

Candidates should have substantial experience in 1st line support and possess effective troubleshooting skills across various operating systems and technologies. A leading IT recruitment agency is seeking a skilled 1st Line Support Analyst in the United Kingdom. The role involves managing and develo

Provide 1st line support for client IT issues via phone, email, or ticketing system. IT support, helpdesk, or 1st line support, ideally within an MSP or managed IT environment. We are seeking a 1st Line Support Engineer to join a busy service desk team.

As a Project Support Analyst, you’ll provide exceptional 1st line support to internal users, VIPs, and external partners. Award‑winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winn

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

An established IT services provider in London is seeking a proactive 1st Line Support Engineer to join their service desk team. This role demands strong Microsoft certification expertise and excellent customer service skills. The successful candidate will act as the first point of contact for client

A dynamic IT recruitment agency in the United Kingdom seeks an IT Support Engineer to support internal users across 1st and 2nd line issues. The ideal candidate will have experience with Active Directory, Windows Server, and Office 365 support.