1st line support jobs in Manchester - Page 2Create job alerts

Handle support requests via phone or ticketing system. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business.

An IT consultancy firm in Hull is seeking a 1st Line IT Support Engineer to provide comprehensive support for desktop and server environments. Interested candidates must demonstrate strong communication skills and a full UK driving licence. The role involves diagnosing technical issues, maintaining

You'll act as the first point of contact for technical support issues and need to be excellent at customer service. Initial training will be based in Manchester, with remote work available afterward.

A growing managed service provider based in Rochdale is seeking an IT Support professional to deliver 1st Line Support. You'll be responsible for maintaining the network infrastructure, troubleshooting technical issues, and managing client relationships effectively. The ideal candidate should posses

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

You'll fix issues with computers, printers, and networks, provide technological support for allTrust events, learn about server administration and cybersecurity, and gain practical experience in a supportive team environment, progressing from basic support to more complex digital solutions. To assis

A technology company in Salford is seeking an experienced 1st Line Support Engineer. Responsibilities include providing technical support for networks and cloud services, troubleshooting issues, and assisting clients with account management. The ideal candidate will have strong communication skills

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation. This role is ideal for someone with a strong technical backgr

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Deliver 1st line technical support, logging and categorising s

Complete standardised daily and weekly tasks as outlined by your line manager, to include monitoring alerts, backup reporting, patch management vulnerabilities and end‑user management. Triage incoming tickets in the ticket management system, assign appropriate priority levels and support team. Esc

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

This position requires at least 2 years of experience in an IT helpdesk role, primarily supporting both customers and internal users. Candidates should be proactive and enjoy mentoring junior staff while providing exceptional customer service. The company offers a competitive salary and benefits pac

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. Interested individuals should have a passion for technology and a desire to enhance their skillset while contributing to client success. The ideal ca

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

A dynamic service provider based in Manchester is seeking a 1st Line Network Support Engineer. Ideal candidates should have a strong customer-service focus and some technical support experience. This role will be the first point of contact for customers, resolving issues across connectivity and supp

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

The role involves providing 1st and 2nd line support for software, hardware, and desktop services, making it crucial for candidates to have knowledge in the financial services sector. A prominent technology firm is looking for a Support Engineer for an initial 6-month contract. Competitive pay range

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.

You'll deliver first-line support for incidents and service requests from LNER staff, ensuring timely and efficient service. The ideal candidate will have IT or customer support experience, excellent communication skills, and knowledge of relevant technologies. A leading train operating company in Y

Triage, diagnose and resolve support requests with a customer-first mindset. They're on a mission to build a rock-solid first-line support team that keeps everyday tech running smoothly for a growing roster of clients and end-users. If you’re ready to take the next step in your IT career and start

The ideal candidate will have 3 to 5 years of network support experience in both 1st and 2nd line support. An international hotel brand in the City of London is seeking a Network Support Analyst to support a user base of around 50 people. Responsibilities include troubleshooting technical issues rel

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level. Provid

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. Talk Staff Recruitment is an established division of Talk Staff Group and works with compa

A technology support company in the UK is seeking an experienced 1st/2nd Line IT Support Analyst to join their collaborative team. This role involves providing IT support to over 40 clients in varied tech environments. Most work is remote, but occasional travel to the office is required.

A leading public service software company in Greater London is seeking a Support Analyst to deliver 1st and 2nd line support. You'll be part of a team supporting high-profile clients in the Government sector, where you will use your communication skills to ensure customer satisfaction and efficient

A leading IT service provider is looking for a proactive 1st Line Apple Mac Engineer based in Solihull. You will manage inbound service desk calls, diagnose IT issues, and provide excellent customer service. Essential qualifications include experience as a Service Desk Engineer and a solid understan

The role will include dealing with Basic IT support requests such as password resets, creating user accounts, amending file permissions and basic configuration tasks on our key operational systems, in addition may also support the Desktop Services team in provisioning Mobile devices and Laptop imagi

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. This is a fantastic opportunity to get real on the job training and development alongside nationally recogn

The role will include dealing with Basic IT support requests such as password resets, creating user accounts, amending file permissions and basic configuration tasks on our key operational systems, in addition may also support the Desktop Services team in provisioning Mobile devices and Laptop imagi

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support ac

Ideal candidates should have at least 2 years of experience in technical support, a strong knowledge of Windows systems, and be proactive in service delivery. A progressive IT Managed Service Provider in York seeks a 1st/2nd Line IT Support Engineer to join their team. The role includes providing te

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

A public services software provider in Greater London is seeking a Support Analyst to manage 1st and 2nd line support issues. The ideal candidate will excel in customer service and possess strong communication skills. Responsibilities include managing customer queries, replicating issues, and provid

Providing troubleshooting and resolving technical issues, including tasks like password resets, software installs as well as providing support for software and hardware. The successful applicant will have a good understanding of networking and Microsoft 365 along with strong communication and organi

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

Provide 1st line technical support to clients — supporting networks, cloud services, infrastructure and connectivity. We operate a hybrid working policy across most roles, enabling learning opportunities and supporting our culture of teamwork. Administering Microsoft Active Directory, Exchange Ser

This role requires at least 2 years of IT helpdesk experience, supporting both customers and internal users. Candidates should be proactive and enjoy mentoring junior staff while providing exceptional customer service. The company offers a competitive salary and benefits which include private health

This new role will provide home and business customers with first and second line technical support. A progressive IT Managed Service Provider based in the historic town of York is looking to recruit a 1st / 2nd Line Support Engineer to fit in their unique culture. You will provide a proactive servi