2nd line support jobs in Royal Tunbridge WellsCreate job alerts

This rapidly expanding IT services company in West Kent is seeking a dedicated and versatile 1st - 2nd line support engineer to join their customer-focused IT support team. Mobile device management – Windows, IoS, Android. Customers are typically SMEs, with a few corporates, based Kent, East Suss...

This is an exciting opportunity to work with some of the major motor and finance brands in the industry where you will play a leading part in delivering high-quality support for our business-critical applications, engaging directly with customers and stakeholders, and ensuring smooth roll out of ...

I am seeking a skilled and proactive 2nd Line IT Support Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated...

Hands-on experience working on a Service Desk at both first and second line support levels. Diagnose and resolve technical issues using remote access tools, documentation, knowledge bases, and hands-on experience. Progress support tickets efficiently and escalate when issues exceed current expert...

Hands-on experience working on a Service Desk at both first and second line support levels. For further information on this 2nd Line Support position, apply below!. This is an excellent opportunity for an experienced 2nd Line Support to join a growing organisation that are driven towards success!...

This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. Configuring, installing and supporting any client hardware and software. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and f...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for e...

THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Configuring, installing and supporting any client hardware and software. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexi...

I am seeking a skilled and proactive 2nd Line IT Support Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated...

I am seeking a skilled and proactive 2nd Line IT Support Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Understanding of ITIL processes and the provision of IT support services. A flat and collaborative team structure fuelled by an excitin...

Implementing and maintaining the IT infrastructure to ensure up-time and availability of the computer infrastructure, within defined budget limitations to obtain the company’s objectives and provide first line support to end users. Support and administer (Fortigate) firewall environments in line ...

Hands-on experience working on a Service Desk at both first and second line support levels. For further information on this 2nd Line Support position, apply below!. Diagnose and resolve technical issues using remote access tools, documentation, knowledge bases, and hands-on experience.

This is an exciting opportunity to work with some of the major motor and finance brands in the industry where you will play a leading part in delivering high-quality support for our business-critical applications, engaging directly with customers and stakeholders, and ensuring smooth roll out of ...

This is a hands-on role that blends technical support, troubleshooting, and light QA—ideal for someone curious, collaborative, and excited to grow in a fast-paced product environment. Own and resolve 2nd line (L2) support issues, digging into technical details. A flexible mindset and willingness ...

Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated devices. I am seeking a skilled and proactive 2nd Line IT Support Specialist to deliver technical support across regulated production and laboratory envi...

Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk/ticketing systems Experience working with users in on-premise, hybrid, and remote setups. Are you a proa...

Hands-on experience working on a Service Desk at both first and second line support levels. Diagnose and resolve technical issues using remote access tools, documentation, knowledge bases, and hands-on experience. This is an excellent opportunity for an experienced 2nd Line Support to join a grow...

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. The award winning Cisco and Aruba Partner is searching for a 2nd Line Support Engineer to join the team. Proven experience of enterprise / mainstream technologies...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for e...

Are you an IT support professional looking for a fully remote role with a global schedule? A global client of mine is seeking an IT Support Technician to join their team and provide top-tier technical support while working UK-based remotely on Pakistan hours. Escalate complex issues to second-lin...

Our expertise extends to supporting individuals with learning disabilities, autism, dementia, mental health challenges, and other complex needs. The Care Assistant will be responsible for providing support to individuals with their daily activities, assisting with personal care tasks, and ensurin...

Strong understanding of ITIL incident management, including upholding SLAs and communication to end users. If you'd like to discuss this 2nd Line support engineer in more detail, please send your updated CV to chloe. Strong knowledge of Microsoft and OS X based operating systems, as well as compu...

With huge growth and demand in the sector there are multiple roles available in multiple locations. Solid understanding of project lifecycles – from requirements gathering to operational delivery. Excellent communication skills – engage calmly and concisely with customers and stakeholders.

Implementing and maintaining the IT infrastructure to ensure up-time and availability of the computer infrastructure, within defined budget limitations to obtain the company’s objectives and provide first line support to end users. Support end users on IT issues, ensure appropriate communication ...

This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position. Mentor and support the Senior Network Support Engineer. Internal support desk – escalation support.

Support and configuration experience with Desktop Devices and Windows Server. As 2nd Line Support Technician, you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Since our founding over 25 years ago, we aim to improve en...

Proven ability to collaborate and communicate with both IT and business-facing colleagues. Supporting more junior engineers with troubleshooting and escalations. Ability to work autonomously with minimum supervision and to integrate well within a team.

Job Title: 2nd Line IT Support Engineer – Local Government. Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365. Windows operating systems, Microsoft 365, and Active Directory.

Support, maintain, and enhance the network infrastructure, both physical and virtual, ensuring efficient and secure operational running. Ensure compliance with relevant industry, national, and legislative standards, demonstrating consistency across network implementations. Strong problem-solving ...

Are you an IT support professional looking for a fully remote role with a global schedule? A global client of mine is seeking an IT Support Technician to join their team and provide top-tier technical support while working UK-based remotely on Pakistan hours. Escalate complex issues to second-lin...

We know that well-supported people support people well to do their very best for the people we support and achieve our vision. The people we support are very active and enjoy swimming, long walks and bike rides so we are looking for Support Workers who are willing to get involved with this, so it...

Experience supporting legacy applications and understanding their constraints and risks. Provide advanced 2nd and 3rd line support for a portfolio of legacy and core business applications. We're looking for an experienced and technically confident 2nd / 3rd Line Application Support Analyst to sup...

We are looking for Support Workers to work with us in Tunbridge Wells, supporting adults with a range of physical, mental, and behavioural support needs on both levels of this supported living service. Ideally you will have experience with supporting adults with autism and behaviours of concern, ...

Are you an experienced 2nd Line Support Engineer with a passion for desktop support and system troubleshooting? We have a compelling opportunity for a 2nd Line Support Engineer to join a prestigious Defence & Space Manufacturing Organisation in Corsham. Strong background in desktop support and Wi...

We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations. Self-motivated, goal-oriented, and capable of working independently. Conduct technical site assessments to recom...

Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers– diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Our perfect candidate should have a wealth of knowledge ...

I'm looking for an SC Cleared, Palo Alto expert, someone who's been there done that, capable of managing Senior Stakeholders, Documentation, Implementation and solid knowledge of Networking, and Firewalls through PAN. Firewall | Palo Alto | PAN | Netwokring | Network Architect | Network Engineer ...

IT and Systems 2nd Line Support Technician. Ideal candidates will have experience with desktop and server operating systems, Azure, Microsoft 365 management, and proficiency in Microsoft Office applications, especially Excel. This is a permanent, onsite role based at our Manston location, support...

Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, ge...

Provide on-site and remote 1st to 2nd line support to a variety of clients. Support network infrastructure: routers, switches, firewalls, and Wi-Fi. Line IT Field Support, Worcestershire.

You’ll lead end-to-end projects, from pre-sales consultancy to hands-on implementation, troubleshooting, and knowledge transfer—ensuring clients get maximum value from their security investments. My client are a leading cybersecurity solutions provider and value-added reseller, partnering with t

Ability to work independently and handle multiple tasks. Are you an IT support professional seeking a fully remote role with a global schedule? A client is looking for an IT Support Technician to join their team, providing top-tier technical support remotely from the UK during Australian hours. P...

Deep understanding of protocols, firewalls, routing, and switching. Collaborate with compliance and penetration testing teams to ensure end-to-end remediation. Familiar with PCI-DSS, ISO 27001, and other compliance standards.

This role involves providing timely support and maintenance for desktop software and hardware, troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently and securely. IT Support Technician, Helpdesk, 1st & 2nd line, Micro...

Our client seeks a dynamic and driven 2nd Line Support Engineer who embodies enthusiasm, motivation, and a polished professional demeanour. In this role as a 2nd Line Support Engineer, you will serve as the primary point of contact for clients, offering support for IT service contracts. The role ...