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How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG. Job Title: Learning Support Assistant Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £22,300 per annum (not pro rata) Hours: 40 hours per week | Monday - Friday | 8.30am – 4.30pm Contract: Permanent, Term Time only Start: October 2025 UK Applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Learning Support Assistant to join our supportive and close-knit team at Waterloo Lodge School, located in Chorley. About the Role This is a rewarding opportunity for someone who is passionate about making a real difference in young people’s lives. As a Learning Support Assistant, you will work closely with teachers and pupils, helping to create a positive, engaging, and inclusive learning environment. You will provide tailored support to individuals and small groups, ensuring that every pupil has the opportunity to thrive both academically and socially. From preparing resources to supporting lessons, and even joining pupils on educational visits, every day will bring variety and the chance to contribute to meaningful progress. Key Responsibilities • Support teachers by working with individual pupils and small groups across a broad and balanced curriculum., • Help implement individual educational and behavioural programmes, tailored to pupils’ needs., • Record and monitor educational, social, and behavioural progress within agreed frameworks., • Prepare and organise materials and equipment to support learning activities., • Promote social and emotional development, encouraging self-esteem and positive relationships. We are looking for someone enthusiastic, adaptable, and committed to supporting pupils to reach their full potential. You’ll be a great communicator, enjoy working as part of a team, and bring patience and positivity to every challenge. Qualifications Required Waterloo Lodge is an independent specialist day school for boys and girls aged from 11 to 18, catering for pupils with a wide range of needs in Lancashire, Manchester and surrounding areas. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them academically and socially, to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG. Job Title: Mentor Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,690.47 per annum (not pro rata) Hours: 40 hours per week; Monday - Friday 8.30am – 4.30pm Contract: Permanent, Term Time Only Start Date: October 2025 UK Applicants only. This role does not offer sponsorship. Are you a Learning Mentor committed to improving the lives of pupils and young people? We are looking for an experienced Learning Mentor to join our fantastic team at Waterloo Lodge School as a Learning Mentor, you will deliver mentoring support to pupils according to their educational needs, in a way that maximises pupil’s achievement and ability to develop. About the role This is a great opportunity for a Learning Mentor who wants to develop creative learning opportunities for pupils with varied and complex needs. Your work will be challenging and rewarding in equal measure, working with pupils who require extra support with learning, in a school where we maintain a strong safeguarding culture, where pupils are listened to, respected and involved in as many decisions as possible. When it comes to looking after our pupils, we never settle for second best. We are looking for a Learning Mentor, able to support and motivate some of our most troubled and reluctant learners. You will work closely with our Teachers, helping us in our vision to build incredible futures by empowering vulnerable young people in the UK, to be happy and to make their way in the world. Already experienced in an SEN or mainstream education environment, you will be forward thinking, engaging, resilient, and have an innovative style of mentoring, motivated by supporting families and helping every pupil to reach their potential. The Mentor's at Waterloo Lodge School work closely with all our pupils. You will be assigned a cohort of pupils which you will meet with on a one to one basis each week. This is not academic support but focussing on their well-being and working on the Zones of Regulation. About us Waterloo Lodge is an independent specialist day school for boys and girls aged from 11 to 18, catering for pupils with a wide range of needs in Lancashire, Manchester and surrounding areas. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them academically and socially, to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales #1

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Resourcer Salary: Up to £26,000 per annum not pro rata (dependent on experience and qualifications) Location: Hybrid - Bolton (2 days in office per week) Contract: Fixed Term Contract- 15 Months Hours: 37.5 hours per week, Mon-Fri 9-5 About Us: At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose: We are looking for a Resourcer to join our Central team to search and source for the best talent, work on continuous improvement strategies and maintain incredible stakeholder relationships. Outcomes First Group is currently going through an exciting period of growth and we require someone who is used to recruiting to niche and specialist roles and using their own initiative to attract talent in new and interesting ways. What you'll do: • Proactively search for and pool talent for senior and specialist, live and future vacancies, • Reduce agency spending and raise brand awareness in key markets. Partner with the Resourcing Team to complement other direct sourcing methods and develop talent pools for key future vacancies, • Review continuous improvement projects and share ideas, • Maintain relationships with Stakeholders, being on hand to assist when needed., • Continuous improvement experience, • Previous experience in taking recruiting manager briefs on key roles, • Proven experience in searching for candidates using a variety of different platforms and qualifying candidates before presenting them to the stakeholders, • The ability to develop and maintain relationships with internal stakeholders, • A firm understanding of advertising content and methods and able to generate further ideas and trial them, • Excellent verbal and written communication About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: UK Tax Manager Salary: £55,000 - £65,000 Per Annum (Depending on Experience and Qualifications) Location: Bolton (Hybrid working office based 2 days per week) Contract: Permanent Hours: 37.5 hours per week, Mon-Fri 9-5 About Us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. And our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The role: The UK Tax Manager will oversee and manage all UK tax compliance, reporting, and strategy for the group. This role ensures the business adheres to relevant tax laws while optimizing its tax position, with a strong focus on VAT and corporate tax. It offers a diverse workload, combining compliance with strategic advisory projects in a forward-thinking, supportive environment. What you'll do: Tax Compliance & Reporting • Manage the preparation and submission of corporate income tax, VAT, and other tax returns., • Ensure timely and accurate reporting, disclosures, and provisions., • Lead VAT compliance and reporting processes., • Provide advice on VAT recovery, intercompany flows, and cross-border transactions., • Support tax strategy and planning with the Head of Tax., • Lead UK group tax forecasting, budgeting, and provision processes., • Oversee transfer pricing policy and documentation., • Identify and manage tax risks across all tax types., • Lead HMRC audits, enquiries, and negotiations., • Collaborate with finance, legal, and operations teams., • Provide advice on tax implications of new projects and contracts. Essential • ACA, ACCA, CTA (or equivalent)., • 3–5 years’ experience in tax, with strong VAT and corporate tax knowledge., • Technical expertise in VAT law, corporate tax regulations, and transfer pricing., • Strong analytical, problem-solving, and communication skills. Ability to prioritise and deliver results in a fast-paced environment. Desirable • Group tax accounting and advisory experience (M&A, reorganisations)., • Knowledge of international tax matters. About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Procurement Manager Location: Bolton (Hybrid working 2 days in the office) Contract: Permanent Hours: 37.5 hours per week, Mon-Fri 9-5 Salary: Up to £45,000 per annum (dependent on experience and qualifications) About Us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. And our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The Role: As Procurement Manager, you will lead the procurement function across multiple categories including infrastructure, fleet management, and operational resources. You will be responsible for ensuring procurement activities meet high standards of quality, compliance, sustainability and cost-effectiveness, while aligning with strategic growth objectives. What you'll do: • Lead, plan, and coordinate procurement exercises across the business in a cost-effective and efficient way., • Lead procurement for new site openings, including sourcing of, equipment, utilities, and vehicles., • Manage and develop the procurement team, providing leadership, guidance, and support to ensure high performance and continuous improvement., • Ensure all procurement processes adhere to internal policies and external regulatory requirements., • Monitor supplier performance and ensure delivery of goods and services meets quality standards., • Carry out due diligence checks on suppliers to ensure compliance and quality standards., • Maintain supplier databases, contracts registers, and succession planning strategies., • Oversee tenders, price reviews, and onboarding of new suppliers., • Collaborate with internal stakeholders to forecast needs and align procurement with operational plans., • Management of the whole fleet including ordering of new vehicles, on-going support and vehicle de-fleet and reallocation processes., • Management of procurement reports to track suppliers and costs, • Negotiate supplier contracts, ensuring favourable terms and value for money., • Proven experience in procurement management, ideally within education, healthcare, or multi-site operations., • Strong understanding of compliance frameworks, quality assurance, and sustainability requirements in procurement., • Strong commercial acumen and negotiation skills., • Ability to manage multiple projects and priorities., • Excellent stakeholder engagement and communication skills., • Familiarity with procurement systems and compliance frameworks., • Strong analytical skills with the ability to interpret data and drive decisions. About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: People Advisor Salary: Up to £32,000 per annum not pro rata (dependent on experience and qualifications) Location: Hybrid - Bolton (Initially 3 days in the office, 2 days WFH. Moving to 2 days in office with 4dww after 6 months) Contract: Fixed Term Contract- 12 Months Hours: 37.5 hours per week, Mon-Fri 9-5 About Us: At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The role: To deliver expert advice and guidance on complex employee relations matters across Outcomes First Group, supporting managers and senior leaders to ensure consistent, fair, and compliant handling of people issues. Working within a large, matrix organisation, the People Advisor will lead on case management and contribute to the development of best practice, policies, and manager capability. What you'll do: • Provide professional advice and guidance on complex employee issues, including performance management, long-term absence, grievance, disciplinary, safeguarding, and organisational change., • Manage a large portfolio of employee cases end-to-end, ensuring resolution within agreed timescales and in line with employment law, company policy, and safeguarding requirements., • Coach and support managers to build capability in handling employee matters confidently and consistently., • Partner with senior leaders to deliver people solutions that balance risk, compliance, and business needs., • Prepare and review case documentation, including investigation notes, outcome letters, and legal correspondence., • Support collective consultation processes, redundancies, restructures, and TUPE transfers., • Collaborate with the wider People Team to identify trends, provide insights, and develop proactive interventions., • Maintain accurate and timely records in HR systems, supporting audit and compliance requirements., • Significant experience managing complex employee cases in a large, multi-site or matrix organisation., • Strong knowledge of UK employment law and HR best practice., • Proven ability to coach and influence managers and senior leaders., • Demonstrated experience in organisational change processes (restructures, redundancies, consultations, TUPE)., • Excellent communication and interpersonal skills, with the ability to handle sensitive matters with professionalism., • Experience in a regulated environment (education, healthcare, care)., • CIPD Level 5 or equivalent qualification. About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Financial Planning & Analysis (FP&A) Manager – Systems & Reporting Lead Salary: £70,000 - £75,000 Per Annum Depending on Experience Location: Bolton (Hybrid working office based 2 days per week) Contract: Permanent Hours: 37.5 hours per week, Mon-Fri 9-5 About Us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. And our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The role: Deliver high-quality forecasting, analysis and reporting that drive business performance. Act as a trusted FP&A manager, financial modeller and business partner to senior leaders, providing clear, actionable insight that supports divisional and Group decision-making. What you'll do: Financial Performance & Analysis • Lead periodic management reporting and analysis, ensuring timely, accurate results to internal stakeholders., • Support senior leadership with insight, challenge and recommendations aligned to strategic and operational objectives., • Manage KPI reporting for relevant divisions, highlighting trends, risks and opportunities., • Build and maintain robust financial models to support initiatives and business cases., • Provide variance analysis vs budget/forecast with clear commentary and actions. Deliver high-impact ad-hoc analysis as requested by the Head of FP&A / Finance Director. Budgeting & Forecasting • Coordinate and deliver the UK annual budgeting cycle with the FP&A team, aligning to divisional goals and Group timelines., • Drive the quarterly reforecast process in partnership with Finance and BI to improve accuracy and efficiency., • Maintain and improve the planning model and underlying KPI assumptions to ensure data integrity and consistency. Monitor performance vs budget/forecast and recommend corrective actions. Systems & Automation • Support the implementation and enhancement of system-driven solutions for reporting, budgeting and modelling in partnership with the Head of FP&A and BI., • Continuously improve processes, standardise reporting packs and automate repeatable tasks. Manage distribution of dashboards and results through systems and automation. Business Partnering / Customer Service • Build strong working relationships with senior leaders and operational teams; act as the first point of contact for finance queries within remit., • Provide timely monthly reports/scorecards (with BI support) and improve financial awareness through guidance and training where needed. Essential • Fully qualified accountant (CIMA / ACCA / ACA or equivalent)., • 5+ years’ FP&A / Commercial Finance experience., • Advanced financial modelling, budgeting and forecasting (Excel and/or BI tools)., • Strong analytical problem-solving with high attention to detail., • Ability to present complex information clearly to senior stakeholders; strong executive-ready slide skills (PowerPoint). Solid grounding in management accounting and planning. Desirable • Experience improving/standardising reporting processes and automation., • Exposure to tools such as Planning Analytics, Power BI, Tableau or Cognos., • Experience in a PE-backed environment. About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Financial Planning Analyst – Reporting and Analytics Salary: £45,000 - £50,000 per annum (depending on experience and qualifications) Hours: 37.5 hours per week, Monday - Friday. Location: Bolton – Hybrid working – 2 days per week in the Bolton office About Us: At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose To provide high-quality financial planning, analysis and reporting to the finance leadership and operational teams to drive business performance, foster understanding and support growth. Key Responsibilities: Financial performance: • Lead month-end reporting and analysis to Operational leaders, delivering clear and accurate financial results in a timely manner., • Analyse monthly financial results prepared by the accounting team to highlight and comment on key variances to budget or forecast., • Collaborate with and support stakeholders to understand, track and analyse site financial performance, building rapport and holding them accountable for budget targets., • Ensure that financial KPIs for relevant divisions are clearly and accurately reported on, with key trends highlighted to support informed decision making., • Communicate performance effectively and objectively to the business, challenging budget holders and fostering a culture of accountability., • Manage and maintain the month-end query tracker, ensuring site leaders receive prompt and clear responses to aid their understanding of financial results., • Continuously review and improve the reporting processes and analysis across the FP&A and wider Finance team where appropriate., • Support the Finance Business Partners in the budgeting process across all areas of the Group, ensuring alignment to strict timelines and relevant analysis is adhered to., • Maintain a budget and forecasting financial model to ensure consistency of data across all areas, including relevant KPIs., • Support the Lead FP&A Analyst, Head of FP&A and Business Intelligence team in implementing system-driven automation for reporting, budgeting and modelling tools., • Customer service:, • Build strong relationships with senior leaders and operational teams, including relevant department heads., • Act as the main point of contact on behalf of the wider finance team for responding to queries raised directly to the job holder., • Demonstrate strong financial business partnering skills by:, • Providing timely delivery of monthly reports and scorecards (with support from the Business Intelligence team), • Offering training and guidance on financial awareness to key senior leaders in operational teams as needed., • Provide financial analysis and reporting on capital expenditure projects, ensuring robust data insight and budget tracking. Essential • Studying towards or completed a relevant accounting qualification (CIMA / ACCA / ACA etc.), • A relevant degree (Accounting / Finance / Maths etc.) or AAT qualification., • Unqualified candidates with significant relevant experience would be considered., • Advanced Excel skills is critical – data manipulation (including extraction from financial ledgers), analytical and presentation skills at a level suitable for Senior Manager review., • Proven ability to influence financial outcomes and work closely with operational managers., • Strong interpersonal and communication skills. Ability to communicate and build relationships with people at different levels., • Ability to present complex data and analysis in a high impact visual manner to senior stakeholders, drawing out the key messages and findings., • Relevant management accounting experience., • Excellent working knowledge of Microsoft Office including PowerPoint. About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Commercial Project Manager Salary: Up To £50,000 not pro rata (dependent on experience and qualifications) Location: Hybrid - Bolton Office On average 2 days per week Contract: Fixed Term Contract- 12 Months Hours: 37.5 hours per week, Mon-Fri 9-5 About Us: At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The role: The Project Manager at Outcomes First Group will be responsible for leading and managing strategic projects that drive organisation wide business transformation. Will lead on-site and virtual, multi-skilled teams, internally and externally and lead the planning and successful delivery of projects, on time, to quality and budget. The Project Manager will take ownership of implementing effective business change approaches to maximise successful project delivery and business wide engagement, in a way that is aligned with Outcomes First Group’s mission to provide high-quality care and education to children and young adults. This role is key in ensuring that projects not only achieve their desired outcomes but also support the long-term success and growth of the organisation. What you'll do: • Lead Business Change Projects: Manage and deliver end-to-end business change projects, including budget management and resource demand management, ensuring alignment with organisational goals and strategies,, • Stakeholder Engagement: Build and maintain relationships with key stakeholders, including senior leadership, department heads, and operational teams, ensuring effective communication and support for change initiatives., • Change Management: Develop and implement change management plans, including end user adoption strategies and colleague and pupil engagement to ensure smooth transitions and minimal disruption, driving advocacy for change., • Business Requirements and Process Improvement: Work collaboratively with Business Analysts to support the definition of business requirements and the design and implementation of new and improved business processes enhance efficiency and effectiveness across the organisation., • Risk and Issue Management: Proactively identify and manage project risks and resolve issues to ensure projects are delivered on time, within scope, and on budget., • Project Planning and Execution: Create and manage detailed project plans, project timelines, allocate resources, and ensure timely delivery of project milestones and deliverables., • Project Methodology; Able to work effectively using a range of methodologies including Prince2 and Agile., • Project Governance: Complete all required project documentation including Status Reports, PID, RAID and lead project review meetings and huddles., • Budget Management: Lead the creation of project Business Cases and manage the secured budget., • Team Leadership: Lead and motivate cross-functional project teams, ensuring collaboration, clear roles, and successful execution of projects., • Significant experience managing complex employee cases in a large, multi-site or matrix organisation., • Strong knowledge of UK employment law and HR best practice., • Proven ability to coach and influence managers and senior leaders., • Demonstrated experience in organisational change processes (restructures, redundancies, consultations, TUPE)., • Excellent communication and interpersonal skills, with the ability to handle sensitive matters with professionalism., • Experience in the education, healthcare, or social care sectors, particularly in organisations providing services to vulnerable groups., • Familiarity with business systems and IT transformations in regulated environments., • Certification in project management (e.g., PRINCE2, PMP) or change management methodologies (e.g., Prosci)., • Experience in vendor management or managing third-party service providers in business change initiatives. About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Wednesday to Saturday, 6am-6pm.

Litigation Support Specialist - Mortgages and Arrears * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 7 hours per day, 35 hours per week - This role operates on a shift pattern between the hours of 8am-6pm Monday-Friday, along with one Saturday every 6 weeks between the hours of 9am-1pm. * PAYE Only Overall purpose of the role; Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Specialist Customer Service to join their growing team of Litigation Support Specialists on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Whilst you do not need any previous experience or knowledge of banking, this will be beneficial as the Litigation team specialise in dealing with customers who are in arrears and require rehabilitation or support through the Legal process with their Mortgages. The role will consist of a mixture of telephony and administrative tasks supporting customers facing financial difficulties where you will manage a portfolio of complex and high-risk cases delivering first class customer service. To get you off to a great start, you will begin the assignment with a 4 week classroom training programme where you will discover the Barclays processes, followed by academy training that will consist of specifics around litigation and your duties. This role is onsite based in the Manchester office operating on a hybrid model, with 2 days in the office and 3 days working from home however this may be subject to change. Key Responsibilities * Consistently deliver excellent customer experience through various methods of interaction including telephony and written communication. * During conversations you will be required to establish the customer's reason for arrears, current financial and personal circumstances whilst identifying appropriate resolutions based on individual circumstances. * Demonstrate confidence and empathy when handling challenging and complex situations within Litigation, including identification of vulnerable customers and enabling the progression of appropriate repayment solutions to minimise the risk of long-term mortgage arrears. * Responsible for ensuring customer requests are handled correctly whilst adhering to policy and procedures. * Work with a range of third party stakeholders that include Solicitors. * Stay updated with company updates to better assist customers. Key Skills * A strong and empathetic communicator able to offer customers an understanding of their individual circumstances, to achieve the relevant outcome for each case. * Ability to take ownership for investigating and responding to stakeholder’s requests accurately and efficiently, ensuring excellent verbal and written communication skills. * Strong objection handling skills and problem-solving skills to quickly resolve complaints. * Able to use Microsoft Office tools to a high standard. * Ability to work as a part of a wider team, along with the ability to work independently. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Litigation Support Specialist - Mortgages and Arrears * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 7 hours per day, 35 hours per week - This role operates on a shift pattern between the hours of 8am-6pm Monday-Friday, along with one Saturday every 6 weeks between the hours of 9am-1pm. * PAYE Only Overall purpose of the role; Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Specialist Customer Service to join their growing team of Litigation Support Specialists on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Whilst you do not need any previous experience or knowledge of banking, this will be beneficial as the Litigation team specialise in dealing with customers who are in arrears and require rehabilitation or support through the Legal process with their Mortgages. The role will consist of a mixture of telephony and administrative tasks supporting customers facing financial difficulties where you will manage a portfolio of complex and high-risk cases delivering first class customer service. To get you off to a great start, you will begin the assignment with a 4 week classroom training programme where you will discover the Barclays processes, followed by academy training that will consist of specifics around litigation and your duties. This role is onsite based in the Manchester office operating on a hybrid model, with 2 days in the office and 3 days working from home however this may be subject to change. Key Responsibilities * Consistently deliver excellent customer experience through various methods of interaction including telephony and written communication. * During conversations you will be required to establish the customer's reason for arrears, current financial and personal circumstances whilst identifying appropriate resolutions based on individual circumstances. * Demonstrate confidence and empathy when handling challenging and complex situations within Litigation, including identification of vulnerable customers and enabling the progression of appropriate repayment solutions to minimise the risk of long-term mortgage arrears. * Responsible for ensuring customer requests are handled correctly whilst adhering to policy and procedures. * Work with a range of third party stakeholders that include Solicitors. * Stay updated with company updates to better assist customers. Key Skills * A strong and empathetic communicator able to offer customers an understanding of their individual circumstances, to achieve the relevant outcome for each case. * Ability to take ownership for investigating and responding to stakeholder’s requests accurately and efficiently, ensuring excellent verbal and written communication skills. * Strong objection handling skills and problem-solving skills to quickly resolve complaints. * Able to use Microsoft Office tools to a high standard. * Ability to work as a part of a wider team, along with the ability to work independently. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Litigation Support Specialist - Mortgages and Arrears * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 7 hours per day, 35 hours per week - This role operates on a shift pattern between the hours of 8am-6pm Monday-Friday, along with one Saturday every 6 weeks between the hours of 9am-1pm. * PAYE Only Overall purpose of the role; Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Specialist Customer Service to join their growing team of Litigation Support Specialists on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Whilst you do not need any previous experience or knowledge of banking, this will be beneficial as the Litigation team specialise in dealing with customers who are in arrears and require rehabilitation or support through the Legal process with their Mortgages. The role will consist of a mixture of telephony and administrative tasks supporting customers facing financial difficulties where you will manage a portfolio of complex and high-risk cases delivering first class customer service. To get you off to a great start, you will begin the assignment with a 4 week classroom training programme where you will discover the Barclays processes, followed by academy training that will consist of specifics around litigation and your duties. This role is onsite based in the Manchester office operating on a hybrid model, with 2 days in the office and 3 days working from home however this may be subject to change. Key Responsibilities * Consistently deliver excellent customer experience through various methods of interaction including telephony and written communication. * During conversations you will be required to establish the customer's reason for arrears, current financial and personal circumstances whilst identifying appropriate resolutions based on individual circumstances. * Demonstrate confidence and empathy when handling challenging and complex situations within Litigation, including identification of vulnerable customers and enabling the progression of appropriate repayment solutions to minimise the risk of long-term mortgage arrears. * Responsible for ensuring customer requests are handled correctly whilst adhering to policy and procedures. * Work with a range of third party stakeholders that include Solicitors. * Stay updated with company updates to better assist customers. Key Skills * A strong and empathetic communicator able to offer customers an understanding of their individual circumstances, to achieve the relevant outcome for each case. * Ability to take ownership for investigating and responding to stakeholder’s requests accurately and efficiently, ensuring excellent verbal and written communication skills. * Strong objection handling skills and problem-solving skills to quickly resolve complaints. * Able to use Microsoft Office tools to a high standard. * Ability to work as a part of a wider team, along with the ability to work independently. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Location: Bury, Greater Manchester Salary: £38,600 per annum Shifts: Wednesday to Saturday, 6am-6pm The Opportunity A well-established food manufacturing site in Greater Manchester is seeking a proactive and experienced Hygiene Supervisor to lead its hygiene operations.This is a key leader

Job Description Location:Bury, Greater Manchester Salary:£38,600 per annum Shifts: Wednesday to Saturday, 6am-6pm The Opportunity A well-established food manufacturing site in Greater Manchester is seeking a proactive and experienced Hygiene Supervisor to lead its hygiene operations.

The Role at a Glance: Senior Python Developer Remote Working / Leeds, HQ 2 Days per month £70,000 - £90,000 DOE Plus Benefits: including a 4-day week – we work smarter so that we can work a shorter week. Ready to build smarter, faster, AI-driven solutions that transform dig

Very Flexible working and 1 day per week on site!.

Monday - Thursday, 05:30 - 15:00 Week 1, 14:45 - 00:15 Week 2 - Earlies & Lates. CNC Machinist - 4 day working week. Do you have CNC Milling / Turning experience on 3 & 5 axis machinery? Do you want an exciting new role on a 4 day working week pattern offering excellent work/life balance wit

Plus Benefits: including a 4-day week we work smarter so that we can work a shorter week. Want a better work-life balance with our groundbreaking 4 day week model?. Hybrid - Leeds HQ 12 Days per Week.

Plus Benefits: 4-day week, 23 days annual leave bank holidays, health insurance, retail & leisure perks, electric car scheme. Hybrid Leeds HQ, 2 Days per Week.

Ready to build smarter, faster, AI-driven solutions that transform digital marketing?.Want a better work-life balance with our groundbreaking.We are seeking a Senior Backend Python Developer to support the development of our AI-driven marketing platform, with a strong focus on performance, scalabili

CNC Setter - 5 Axis Milling Required!Our client is a market-leading manufacturer of precision-machined plastic components for the aerospace, medical, electronics and wider engineering sectors.On behalf of our client, we are looking to recruit an experience CNC Setter to join their team.The successfu

Production Operator (4 Day Week)Competitive Salary + Friday off + Training + ProgressionEnniskillen Are you a Production Operator from an industrial background looking to join a thriving multinational business that will offer you progression into Engineering, training on large-scale machinery, and a

Senior/Lead Electronic Design Engineer – 1 day per week on site. Very flexible working and 1 day per week on site.

Health and Safety Trainer (4 Day Week) £30,000 - £40,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Bridgwater, SomersetAre you a Health and Safety Trainer or similar looking for an exciting role within a rapidly growing company, offering excellent work life balance

Very flexible working and 1 day per week on site.

Were looking for a skilled Brake Press Operator to join a busy fabrication team in East Kilbride.This is a hands-on production role for someone who takes pride in delivering accurate, high-quality components and who enjoys working as part of a practical, improvement-focused team.The role is offered

Family Friendly New Jersey area - Short drive to NYC and Northern NJ areas.Join a group of providers interested in providing clinical care to residents of New Jersey working in a clinical and teaching capacity with onsite hematology oncology fellowship program.Top salary and equitable bonuses - RVU

Mechanical Technician (4 Day Working Week) Competitive Salary + 4 Day Working Week + Thursday - Sunday Shift + Overtime + 20% Weekend Shift Allowance + Training + Progression to Team Leader + Company Benefits Enniskillen, County Fermanagh Are you a Mechanic / Mechanical Technician looking for a s

Fractional Strategic Head of Finance – Visual Effects Business – 1 Day per Week (Remote). This is a remote position for one day per week, offering a unique opportunity to shape the financial and strategic future of a high-growth creative business. Fractional Strategic Head of Finance – Visual

The role is on a permanent basis only requiring 1 day per week (Friday).

Location: London (Hybrid - 1 day a week in office).

CNC Milling Programmer (Four Day Week)Up to £35,000 + Edgecam Training + Four Day Week + Optional Premium Overtime on Friday's 1.

Mechanical Maintenance Fitter (4 Day Working Week)Competitive Salary + 4 Day Working Week + Thursday - Sunday Shift + Overtime + 20% Weekend Shift Allowance + Training + Progression to Team Leader + Company BenefitsEnniskillen, County FermanaghAre you a Maintenance Fitter looking for a stable and se

Expert Training: Two weeks of fully funded induction. This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time. A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape liv

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters. Expert

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

Experience in a care environment preferred Able to work days, evenings, weekends and Bank HolidaysGood communication skillsAbility to keep calm under pressureConfidence to work alone and also be part of a team (family)Passionate about making a positive difference to someone else’s lifeGood wr

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day. A shift pattern of five over eight days.

In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. A calendar of wellness activities -

Kitchen Assistant - Care Home - Burwash.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing a

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. A calendar of wellness activities -

Housekeeping Assistant - Care Home - Wouldham.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

Your day involves making sure they are up and ready for the day, this could mean ready for school or ready for a morning at the park, it means ensuring the service feels like “home” - running the hoover around, helping with homework or preparing dinner. To kick things off we offer the best induc