Boiler Gas Refrigeration Engineer Advisor
5 days ago
London
Technical Advisor Boilers & Heat Pumps • Are you a Gas Engineer, Boiler Engineer, Air Conditioning Engineer, or Refrigeration Engineer? The Role With their Heat Pump range having been established for a number of years, they are now seeking a Technical Support Engineer who can provide technical support to engineers, installers and end users, with a focus on Heat Pumps, but also boilers, cylinders & controls. The role is based within their offices near Swindon three days a week, with the option of working from home two days a week. Responsibilities • Taking calls from engineers or installers on site for in warranty products, offering technical support and diagnosing faults whilst engineer is on site., • Progress calls for products covered by the manufacturer's warranty to either the onsite engineer or to the customer services team to allocate., • Dealing with customer/installer issues, offering solutions and autonomy to rectify the issue as diplomatically as possible., • Update the database with notes & details regarding interactions with end users, Installers and engineers., • Answer technical related emails that are sent into the departments email address. You will be an Engineer with a solid technical aptitude as either: Heating Engineer, Boiler Engineer, Gas Engineer, Heat Pump or Renewable Engineer, Refrigeration Engineer or Air Conditioning Engineer You will be: • Organised and capable of multi-tasking, • Interested in emerging renewable technology & keen to undertake initial and continued training, • Computer literate (able to use email, documents, etc) Hybrid based - Swindon offices 3 days a week, and home based 2 days a week.] Monday to Thursday 7.30am to 4.30pm or 9am to 6pm (alternating) Friday 7.30am to 4pm or 8.30am to 5pm (alternating) One Saturday morning a month after training (8.30am to 1pm) paid at Overtime Salary circa £40,000 plus associated benefits. Interested in discussing the role or applying? - then contact Dan at startMonday now. Experience; Gas Engineer, Heating Engineer, Gas Technician, Boiler Engineer, Worcester Bosch Engineer, Vaillant Engineer, Viessman Engineer, Baxi Engineer, British Gas Engineer, Homeserve, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer JBRP1_UKTJ