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Are you a culinary enthusiast seeking an opportunity to showcase your talent and thrive in a dynamic environment? Join our esteemed team at Firmdale Hotels, where we are renowned for our commitment to excellence in hospitality. We are currently seeking a dedicated and skilled Chef de Partie to become an integral part of our culinary team at the vibrant Dorset Square Hotel. As a Chef de Partie, you will play a crucial role in ensuring the smooth operation of our kitchen, contributing to the delivery of exceptional dining experiences for our guests. Your responsibilities will include coordinating the preparation and service of breakfast, lunch, or dinner in our fast-paced environment. With a keen eye for detail and a passion for culinary excellence, you will uphold our high standards and contribute to the success of our culinary offerings Responsibilities: • Execute kitchen operations with confidence and precision, showcasing your expertise in food preparation., • Maintain a clean and organised kitchen environment, adhering to strict Health and Safety regulations., • Collaborate effectively with our Kitchen Team, demonstrating excellent communication and teamwork skills., • Prepare and deliver room service orders promptly and to the highest quality standards., • Proactively complete food prep tasks for upcoming service, ensuring seamless operations., • Showcase your passion for food through every dish, paying meticulous attention to detail in presentation and flavour. What You Need: • Previous experience in a similar role is essential, along with a solid understanding of kitchen operations in a high-pressure environment., • We are looking for individuals who are genuinely passionate about food and take pride in delivering dishes of the highest quality., • As a Chef de Partie, you will have the opportunity to supervise a small team, providing guidance and support to ensure seamless service., • You will be responsible for monitoring stock levels within your section and assisting with ordering to maintain optimal inventory levels., • With excellent organizational and communication skills, you will thrive in our team-oriented environment, contributing to the overall success of our culinary operations. What We Offer: • Competitive annual salary of £35,000 plus service charge., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About the company: We are a growing independent restaurant group specialising in fresh pasta, currently operating 5 sites with a 6th opening soon. Our team of around 100 people is passionate about delivering high-quality, fresh food alongside warm, genuine hospitality. Each restaurant operates with a close-knit team of 16–25 staff, creating a supportive and collaborative environment. The role: We are looking for an energetic Assistant Restaurant Manager to lead FOH/BOH operations and support a strong team culture. This is a hands-on role ideal for someone who wants to grow within an expanding business. Benefits: ·Progression & growth opportunities within the business ·Regular team socials & activities across the year ·28 days paid holiday ·Free meals during working hours ·Birthday Bonus ·Employment work anniversary present for every year of service (from year 1) ·Get referral bonuses for every friend you recommend ·All staff uniforms and clothing are provided free of charge ·50% discount at Emilia’s if you want to visit with your friends/family ·Enrolment in the company pension scheme Key Responsibilities: • Oversee production and service, • Manage, train, and develop staff members, • Handle stock control, inventory, and financials, • Ensure Health & Safety compliance Skills/Experience Required: • 1–3 years’ experience in a similar role or busy restaurant environment, • Strong leadership and team management skills, • Good organisational and communication abilities, • Hands-on approach with a positive attitude, • Passion for fresh food and hospitality

Are you passionate about delivering exceptional customer service and have a keen eye for detail? Firmdale Hotels is seeking a dedicated Restaurant Supervisor to join our award-winning team at The Soho Hotel. Firmdale Hotels is renowned for its innovative design, unique style, and unparalleled service. Our commitment to excellence has earned us a loyal clientele and numerous accolades within the hospitality industry. The Soho Hotel, nestled in the heart of London, offers a vibrant and luxurious environment where both our guests and team members can thrive. As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant and bar. Your primary responsibility will be to oversee the daily activities, working closely with senior management and team members to maintain the highest standards of service and exceed our guests' expectations. Responsibilities: • Manage and oversee the daily operations of the restaurant and bar, ensuring a seamless and high-quality service., • Build and maintain strong, professional relationships with our guests, addressing any concerns and ensuring their experience is exceptional., • Ensure all operations comply with health and safety regulations, company policies, and industry standards., • Conduct daily briefings, motivate, develop, and retain a high-performing team, fostering a positive and collaborative work environment., • Work alongside the Food and Beverage Manager to ensure that all food and drink offerings meet our exacting standards of quality., • Effectively communicate any guest feedback or operational issues to the Food & Beverage Manager, ensuring timely resolution., • Stay informed about industry trends and competitor activities to keep our offerings competitive and appealing. What you Need: • Proven experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue., • A genuine passion for food and beverage, with extensive knowledge of quality products and ingredients., • An understanding of the current market and awareness of potential competitors., • Demonstrated ability to manage, lead, motivate, and develop a team., • Strong communication skills to effectively interact with guests and team members., • Excellent attention to detail to ensure the highest standards of service and compliance. What We Offer: • Competitive hourly rate of £16.00 - £17.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about hospitality and eager to be part of an exceptional bar team? Join us at The Soho Hotel, where we pride ourselves on delivering inspirational service and crafting delicious drinks in a dynamic, high-volume environment. Firmdale Hotels, renowned for our unique and luxury boutique hotels, offers a vibrant and rewarding work culture where your enthusiasm and dedication are highly valued. As a Bartender at The Soho Hotel, you will be a key player in our outstanding bar team. Responsibilities: • Preparing a wide range of alcoholic and non-alcoholic beverages with precision and creativity., • Providing excellent customer service, ensuring every guest has a memorable experience., • Maintaining a clean and organised bar area, adhering to health and safety regulations., • Collaborating with colleagues to deliver seamless service during high-volume periods., • Continuously expanding your knowledge of cocktails, spirits, and other beverages to enhance our offering What you Need: • A keen willingness to work as part of a team., • Experience in a similar environment is desirable but not essential., • Excellent customer service skills., • A passion for detail and a love for creating delightful drinks., • Enthusiasm and a positive attitude. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to embark on a journey into the heart of hospitality excellence? Firmdale Hotels, a renowned name in luxury accommodations, is calling for passionate individuals to join our dynamic team at Charlotte Street Hotel. As a Barback, you will be at the forefront of creating unforgettable experiences for our guests, all while honing your skills in a vibrant and supportive environment. Firmdale Hotels stands as a beacon of sophistication, blending timeless elegance with modern charm across our portfolio of exclusive properties. At Charlotte Street Hotel, nestled in the heart of London's vibrant Soho district, we pride ourselves on delivering unparalleled service and unforgettable experiences to every guest who walks through our doors. As a Barback, you'll be an integral part of our Food and Beverage team, supporting our bartenders in delivering seamless service to our discerning clientele. This entry-level position is perfect for individuals who are eager to kick-start their career in the hospitality industry, offering ample opportunities for growth and advancement. Whether you are a seasoned professional or just starting out, we welcome candidates with a passion for excellence and a drive to succeed. Responsibilities: • Assist bartenders in the preparation and service of beverages, ensuring timely delivery to guests., • Support the Barista function when required, preparing and serving coffee and other hot beverages to the required standards., • Maintain cleanliness and organisation across the bar and coffee preparation and service areas, ensuring all equipment, glassware, crockery and supplies are clean, organised and readily available., • Replenish bar and coffee station supplies, maintaining appropriate stock levels throughout service., • Maintain cleanliness and organisation behind the bar, replenishing supplies as needed., • Uphold our commitment to exceptional customer service, anticipating and fulfilling guest needs with warmth and professionalism., • Demonstrate a keen eye for detail, ensuring that every drink is crafted to perfection and presented with care., • Collaborate closely with colleagues to create a seamless and memorable experience for our guests, embodying the spirit of teamwork in everything you do. What you Need: • A genuine passion for hospitality and a desire to learn and grow within the industry., • Strong communication skills and the ability to thrive in a fast-paced environment., • Impeccable attention to detail, with a focus on delivering excellence in every aspect of your work., • A positive attitude and a willingness to go above and beyond to exceed guest expectations., • Previous experience in a similar role is advantageous but not essential – we're more interested in your potential and your passion for hospitality. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you a passionate and dedicated culinary enthusiast eager to hone your skills in a dynamic and fast-paced kitchen? Firmdale Hotels, renowned for our luxury boutique hotels in London and New York, is looking for a talented Commis Chef to join our highly successful team at the Haymarket Hotel. At Firmdale Hotels, we pride ourselves on our exceptional hospitality and culinary excellence. Our hotels are known for their unique design, impeccable service, and outstanding dining experiences. As part of our team, you'll have the opportunity to work in a supportive and innovative environment where your growth and success are our priority. As a Commis Chef, you will play a crucial role in our kitchen, working across various sections to develop a broad range of culinary skills. Responsibilities: • Assisting senior chefs in preparing and cooking dishes to the highest standard., • Ensuring all food items are prepared and presented in accordance with our stringent quality and presentation guidelines., • Collaborating with the kitchen team to maintain a clean, organised, and efficient work environment., • Contributing creatively to menu development and daily specials., • Upholding all health and safety regulations, ensuring a safe kitchen environment. What you Need: • Previous experience in a similar role within a high-volume, high-quality establishment., • Exceptional attention to detail and a commitment to producing high-quality dishes., • A genuine passion for food and the culinary arts., • Strong organisational and communication skills., • The ability to thrive in a team-oriented setting, demonstrating reliability and a positive attitude. What We Offer: • An hourly rate of £13.50 - £14.50 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about hospitality and eager to work in a vibrant, dynamic, and fast-paced environment? We have an exciting opportunity for a Cocktail Waiter to join our highly successful team at The Soho Hotel, part of the prestigious Firmdale Hotels group. At Firmdale Hotels, we pride ourselves on providing outstanding service and creating memorable experiences for our guests. The Soho Hotel, located in the heart of London's West End, is known for its unique style, exceptional service, and warm, welcoming atmosphere. As a Cocktail Waiter, you will play a key role in delivering exceptional service to our guests. Responsibilities: • Providing excellent customer service, ensuring all guests feel welcome and valued, • Handling multiple tables and managing a busy section with efficiency and grace, • Preparing and serving a variety of beverages, from coffee to cocktails, with precision and flair, • Maintaining a clean and organized workspace, adhering to health and safety standards, • Collaborating with team members to create a seamless and enjoyable experience for our guests What you Need: • A keen willingness to work as part of a team, • A passion for beverages and a fanatical attention to detail, • Enthusiasm and a positive attitude, • Experience in a similar environment is desirable but not essential; we value your passion and dedication to providing excellent service What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: • Assist in the preparation and presentation of a diverse range of dishes., • Ensure the highest standards of food quality, taste, and presentation., • Supervise and support a small team, fostering a collaborative and efficient work environment., • Monitor stock levels and manage ordering for your section., • Maintain a clean, safe, and organised kitchen area., • Communicate effectively with the team to ensure smooth kitchen operations. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional attention to detail and a commitment to excellence., • A genuine passion for food and culinary innovation., • Strong organisational and communication skills., • Ability to work effectively as part of a team., • Leadership qualities to supervise and motivate team members. What We Offer: • Competitive hourly rate of £15.00 - £16.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about providing excellent customer service and maintaining exceptional standards? We have an exciting opportunity for a Floor Housekeeper to join our highly successful team at The Soho Hotel, part of the renowned Firmdale Hotels. Firmdale Hotels is known for its uniquely styled, luxurious boutique hotels located in the heart of London and New York. At The Soho Hotel, we pride ourselves on our attention to detail, personalized service, and welcoming atmosphere that makes each guest's stay truly memorable. As a Floor Housekeeper at The Soho Hotel, you will play a crucial role in ensuring our hotel is cleaned and maintained to the highest standard. You will work closely with the Deputy Head Housekeeper and the Head Housekeeper to manage and lead the housekeeping team, ensuring exceptional cleanliness and service throughout the hotel. Responsibilities: • Lead and supervise the housekeeping team during your shift., • Ensure all guest rooms and public areas are cleaned to perfection., • Maintain high standards of cleanliness and organisation throughout the hotel., • Monitor and manage housekeeping supplies and equipment., • Conduct regular inspections to ensure compliance with our quality standards., • Assist with training new team members and provide ongoing support and guidance., • Communicate effectively with the team and other departments to ensure smooth operations. What you Need: • Ability to work under pressure in a fast-paced environment., • Excellent attention to detail and organisational skills., • Passion for delivering outstanding customer service., • Strong communication and teamwork skills., • A positive attitude and a proactive approach to problem-solving. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about providing exceptional guest experiences? Do you thrive in a dynamic, luxury hospitality environment? If so, Firmdale Hotels invites you to join our award-winning team as a Reservations Agent at the exquisite Haymarket Hotel in the heart of London. Firmdale Hotels is renowned for its unique boutique properties, each boasting distinctive design, sophisticated style, and unparalleled service. We pride ourselves on our commitment to excellence and creating memorable experiences for our guests. Our portfolio includes some of the most iconic hotels in London and New York, known for their exceptional hospitality and attention to detail. As a Reservations Agent, you will be a crucial part of our front office team, ensuring every guest receives a warm welcome and outstanding service. Responsibilities: • Handling reservation inquiries via phone, email, and online platforms with professionalism and efficiency., • Providing detailed information about our rooms, amenities, and special packages to prospective guests., • Recommending suitable rates and packages based on guests' needs and preferences., • Managing and updating reservations in our system with accuracy and attention to detail., • Collaborating with other departments to ensure seamless guest experiences from booking to check-out. What you Need: • Confident and engaging, with the ability to connect with guests and colleagues effortlessly., • A genuine passion for providing exceptional service and creating unforgettable guest experiences., • Meticulous and organised, ensuring all reservations and related tasks are handled with precision., • Enthusiastic and collaborative, with a keen willingness to support and work as part of a dynamic team., • Impeccable personal presentation and a welcoming demeanour that reflects the Firmdale brand. What We Offer: • Competitive hourly rate of £15.50 - £17.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about hospitality and looking for an exciting opportunity to advance your career? Firmdale Hotels, renowned for its award-winning luxury boutique hotels, is seeking enthusiastic and dedicated individuals to join our vibrant team at the Covent Garden Hotel. Firmdale Hotels is a collection of unique and stylish boutique hotels located in some of the most vibrant areas of London and New York. Our properties are known for their distinctive design, exceptional service, and warm, welcoming atmosphere. We pride ourselves on providing our guests with unforgettable experiences and personalised service. As a Waiter at the Covent Garden Hotel, you will be a vital part of our guests' dining experience. We are looking for someone who thrives in a fast-paced environment and can handle multiple tables with grace and efficiency. Responsibilities: • Interacting with guests to ensure they have an exceptional dining experience, • Taking orders and making informed recommendations, • Delivering food and beverages in a timely manner, • Processing payments accurately and efficiently, • Addressing and fulfilling guests' requests promptly and professionally What you Need: • Previous experience in a similar role within a high-standard establishment, • A keen eye for detail and a commitment to maintaining high standards, • Extensive knowledge and passion for food and beverages, • Strong organisational and communication skills, • The ability to work well within a team and support your colleagues, • A genuine passion for hospitality and providing outstanding customer service What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you looking for an exciting career opportunity in the hospitality industry? Firmdale Hotels is seeking a dedicated and enthusiastic Linen Porter to join our dynamic team at the renowned Covent Garden Hotel. Firmdale Hotels is a prestigious collection of luxury boutique hotels renowned for exceptional service, stylish interiors, and unique guest experiences. Our commitment to excellence has earned us numerous awards and a loyal clientele. As part of our team, you'll be working in a vibrant and supportive environment that values innovation, creativity, and teamwork. As a Linen Porter, you will play a crucial role in ensuring the smooth operation of our hotel. Responsibilities: • Assisting Room Attendants in maintaining guest rooms, public areas, and back-of-house areas to the highest standards., • Collecting and delivering linen across all departments of the hotel., • Sorting and separating used linen to be returned to our laundry team., • Maintaining stock levels in all linen cupboards. What you Need: • Thrive in a fast-paced environment and handle multiple tasks efficiently., • Ensure all areas meet our high standards of cleanliness and presentation., • Provide excellent service and contribute to a positive guest experience., • Keep linen supplies well-organised and manage time effectively., • Work collaboratively with colleagues to achieve common goals. What We Offer: • Competitive hourly rate of £16.00 - £17.50 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. e.

Are you passionate about food and ready to elevate your culinary career? Firmdale Hotels, a renowned collection of luxury boutique hotels, is seeking a talented Junior Sous Chef to join our dynamic team at the prestigious Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating unique and memorable experiences for our guests. Our award-winning hotels are known for their stylish interiors, exceptional service, and innovative cuisine. Each property reflects our commitment to quality and excellence, making Firmdale Hotels a leading name in the hospitality industry. As a Junior Sous Chef at Ham Yard Hotel, you will play a crucial role in our culinary team, ensuring the highest standards of food preparation and presentation. You will work in a fast-paced, high-pressure environment, assisting with the order of service for breakfast, lunch, or dinner. Your creativity and attention to detail will contribute to the exceptional dining experiences that our guests have come to expect. Responsibilities: • Oversee and assist in the preparation and presentation of all food items., • Supervise a small team of kitchen staff, ensuring smooth operations during service., • Monitor stock levels and manage ordering for your section., • Maintain the highest standards of hygiene and safety in the kitchen., • Collaborate with the Head Chef and other team members to develop new menu items., • Ensure consistent quality and presentation of dishes. What you Need: • Proven experience in a similar role within a high-pressure, busy kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to lead and motivate a small team., • A proactive and positive attitude, with the ability to work well under pressure., • Commitment to maintaining high standards of hygiene and safety. What We Offer: • Competitive hourly rate from £18.00 to £ 19.00 (£43,000 - £44,000 p.a.) inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about creating delectable pastries and eager to be part of a renowned hotel group? Firmdale Hotels, known for its luxury, style, and outstanding service, is looking for a talented Pastry Commis Chef to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York. Each hotel is designed with a distinct personality, offering unique, high-end experiences for our guests. We pride ourselves on our exceptional service, innovative cuisine, and beautifully designed spaces. As a Pastry Commis Chef at the Haymarket Hotel, you will be an integral part of our dynamic and fast-paced kitchen team. Your creativity and passion for pastry will shine as you contribute to our renowned culinary offerings. You will work closely with our experienced pastry chefs, learning and growing in a supportive environment that values excellence and teamwork. Responsibilities: • Assist in the preparation and production of a wide range of pastries, desserts, and baked goods., • Maintain high standards of hygiene and food safety., • Collaborate with the pastry team to create new and innovative dessert items., • Ensure consistency and quality in every dish prepared., • Support the kitchen in maintaining inventory and managing supplies. What you Need: • Previous experience in a similar pastry role., • Ability to work effectively within a team., • Exceptional attention to detail., • A genuine passion for food and pastry creation., • A positive attitude and eagerness to learn and develop your skills. What We Offer: • Competitive hourly rate of £13.50 - £14.50 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about providing top-notch service and being an integral part of a dynamic team? Look no further! Firmdale Hotels is seeking a skilled Driver to join our esteemed Palace Laundry team. As a Driver at Palace Laundry, you will be at the forefront of our operations, fostering crucial relationships between our laundry facility in Fulham and our prestigious clientele, including our 8 central London hotels. Your responsibilities will encompass efficient pickup and delivery services throughout central London, ensuring timely and seamless transportation of goods. Responsibilities: • Execute timely and efficient pickup and delivery services between the Palace Laundry facility in Fulham and various locations across central London, including our 8 hotels and other client establishments., • Demonstrate proficiency in navigating central London routes to ensure swift and smooth transportation of goods, optimising delivery times and minimising delays., • Maintain cleanliness and organisation of the assigned vehicle, conducting routine inspections and reporting any maintenance issues promptly to ensure the safety and reliability of the transportation fleet., • Provide exceptional customer service during pickups and deliveries, representing Firmdale Hotels with professionalism and courtesy at all times, and promptly addressing any customer inquiries or concerns., • Maintain accurate records of pickups, deliveries, and mileage, ensuring compliance with company protocols and regulatory requirements., • Adhere to all traffic laws and safety regulations while driving and handling goods, prioritizing the safety of oneself, passengers, and pedestrians at all times., • Collaborate effectively with other members of the Palace Laundry team and relevant hotel staff to coordinate pickup and delivery schedules, optimize logistics, and ensure seamless operations. What you Need: • Valid UK Driving license with a clean record, • Proficiency in navigating central London routes, • Comfortable driving in busy urban environments, • Excellent time management skills What We Offer: • Competitive hourly salary of £14.22 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Located in the heart of Fulham Broadway, this role offers not only the opportunity to excel in your career but also the chance to be part of a dynamic team dedicated to excellence. If you are ready to take the next step in your career journey, we want to hear from you. Apply now and join us in creating memorable experiences for our guests at Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

At Firmdale Hotels, we pride ourselves on delivering unparalleled hospitality experiences, blending luxury with warmth and personality. Our Charlotte Street Hotel, nestled in the vibrant heart of London, embodies our commitment to exceptional service and attention to detail. We are currently seeking a dedicated and personable individual to join our esteemed team as a Host. As a Host at Firmdale Hotels, you will be the welcoming face of our renowned restaurant, creating memorable experiences for our guests from the moment they step through our doors. Your ability to effortlessly build rapport and anticipate the needs of our guests will be essential in ensuring their satisfaction and loyalty. Responsibilities: • Greet guests with genuine warmth and enthusiasm, making them feel valued and appreciated from the moment they arrive., • Escort guests to their tables, ensuring a smooth and efficient seating process while maintaining a keen eye for detail., • Proactively anticipate guest needs and preferences, going above and beyond to exceed expectations and create personalised experiences., • Work collaboratively with colleagues across various departments to ensure seamless service delivery and guest satisfaction., • Uphold Firmdale's high standards of service and presentation at all times, contributing to the overall ambiance and reputation of our establishment., • Engage guests in friendly and inspiring conversation, sharing your passion for hospitality and our unique offerings. What you Need: • A keen willingness to collaborate and contribute to a dynamic team environment., • Previous experience in a customer-facing role is desirable, but not essential, as long as you possess a genuine passion for delivering exceptional service., • A meticulous eye for detail and a commitment to upholding Firmdale's standards of excellence in all aspects of your work., • A genuine enthusiasm for hospitality and a natural ability to connect with people from all walks of life., • An infectious positivity and can-do attitude that inspires confidence and trust in our guests and colleagues alike. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.