ServiceNow Architect
7 days ago
London
• Solutioning, Design & Implementation of the ITSM, ITOM, HAM, SAM,SPM, IRM and BCM solution., • Experience in multiple ServiceNow implementations, • Integration of Event management tools & ITOM architecture, • Advise, design, and configure integration solutions between ServiceNow and other CMDB tools., • ITSM process, module and workflow design, • Good experience of Service Portal and widget creation, • Very good experience with custom apps, • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and more., • MID Server management experience, • Lead the configuration and customization of ServiceNow instances, • Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation., • Worked on ITOM, HAM, SAM, IRM, BCM, HRSD, • Experience of custom applications development, • Experience in working on Performance Analytics, • Design and modification of ServiceNow Service Portal., • Domain Separation and designing the Process and data flow within various domains, • Knowledge of LDAP/Active Directory/SSO., • Review existing set up and provide best practice recommendations in line with the OEM, • Monitor health, usage and compliance of ServiceNow systems., • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features., • 8+ years of experience with ServiceNow required, • Certification as a ServiceNow System certified administration, • CIS in Discovery/Service Mapping/Event Mgmt, • Certified Implementation Specialist- ITSM, • ITIL Foundations certification is preferred., • Bachelor's degree or equivalent combination of education and experience.