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Ramada Encore by Wyndham Newcastle-Gateshead is looking for a Sales Manager to join their team! SUMMARY The hotel sales manager is responsible for achieving/exceeding budgeted room revenue and function room rental targets as measured by calendar month, by quarter, and by year with measurement by budget, market share and annual growth percentage. The sales manager will have primary responsibility and ownership for key accommodation market segments (sales, production, account management) including: Market Segment TR Local Corporate TR Negotiated Global TR Government TR TMC GR Corporate GR CITY WIDE As well as for driving inclusive food & beverage packages including for groups & tours and SMERF groups in conjunction with the Hotel Reservations Manager to maximise total Departmental Revenue. Sales and Business Development activity must be achieved proactively in the main as well as reactively from enquiry and referral. This is a role where internal and as well as external activity, business development and client relationship building needs to have the personal touch (Face to face, telephonic and electronic) through managing a busy diary including hosting on site visits, visiting clients at their premises, establishing and maintaining positive meetings and contact with hotel business agents and travel management companies. This business activity will include booker familiarisation visits, in-house client entertainment on a regular basis as well as attending targeted North East regional business networking events. The Hotel Sales Manager will act as the essential link between client, booker, guest and the hotel to strengthen guest relations and develop hotel loyalty with the aim of driving revenue. Champion Wyndham Rewards to maximise Guest Loyalty and Benefit. The sales manager will be responsible for the creation, upkeep of the corporate trackers and all sales performance trackers in terms of uptake of booking volume, average rates and overall revenue. The sales manager will respond to all RFP (request for pricing) and quote for business, evaluating returns and business impact through Wish, Want, Walk process with discounting levels agreed by the Hotel Revenue Manager and GM. The sales manager will be the Hotel social media Champion – create, upload online content. The sales manager will create, contribute and present their Sales Activity, their success and the impact on hotel revenue at monthly and quarterly BRMS (Wyndham H&R / Ownership) ACTIVITY • Be an ambassador and sales winner for Ramada Encore Newcastle Gateshead to secure new business and guests to showcase the hotel at its best to win new business (B2B). Flexibility of working time and expressing hospitality to our regular and potential guests is a must-have for our sales manager as is professional and appropriate business attire and presentation (self and PPT etc), • Maintain the objective to ensure Guest Book Direct (analyse Booking,com and other bookings, promote Wyndham Rewards at every opportunity., • Maintain trackers to record and measure activity and success., • Plan and host client and guest site visits, entertainment, Familiarisation visits, show case events such as Quarterly Meet the Team., • Maintain an understanding of the hotel’s sales performance: Room Sales by occupancy, average room rate, occupancy and RevPAR: Actual versus budget, versus forecast and verses last year and other trends., • Always have a live and strategic plan to deliver budgeted rooms revenue and adapt fresh tactics to achieved the budgeted room sales using the 2026 Business Plan (Wynview) as the master plan with adaptions as the year progresses., • Plan and undertake a minimum of Six proactive and researched calls per working day to current, lapsed, targeted clients per week i.e. 24 logged calls per month – retaining outcomes., • Respond to all RFP (hotel and brand) within 24 hours of receipt by working closing with Hotel Revenue Manager and Reservations Manager in terms of meeting client need and for the hotel to achieve our RevPAR targets., • Keep shared business trackers, local corporate call logs on a password protected share drive., • Local area networking and local business membership and event attendance: Review, evaluate relevance, register and attend local area net working such as BNI, NE1 business breakfast, Mussel Club, Chamber of Commerce, Newcastle Gateshead Initiative etc., • Attend Client events and Tradeshows in the UK as well as regionally & locally – including evening, weekend and possibly overnight – reasonable expenses whilst staying on business would be agreed., • Keep abreast and update calendar of events (With revenue and reservations support) of all upcoming City-Wide Events at The Glasshouse International, football, sport, concert at St James Park, the Stadium of Light, Gateshead International Stadium as well as all non-accommodation music venues, conference and event venues., • Drive positive PR and create & publish social media activity (weekly) for the hotel, our brand, our team to generate and support a positive business reputation., • Attend and represent the hotel, our brand and Wyndham Hotels & Resorts at agency visits such as lunch and learn – some regional and national travel with overnight will be required to meet this need., • Assist in the completion of monthly, quarterly, annual business reporting and present online and in person at brand and owner business review meetings as part of the commercial leadership team., • Be conversant about the Hotel top performing accounts (success as well as challenge), • To monitor local Company activity and the local planning authorities to take advantage of any new business opportunities, research, contact and win business., • Attend and present at monthly hotels sales meetings and regional / national meetings. To attend weekly meetings with the General Manager., • Achieve and exceed set objectives set at monthly sales meetings and business., • Assist Reservations (groups & individual) Revenue Management and very occasionally reception in accommodation matters to maximise sales success and guest satisfaction, to win business and build business on the books., • To undertake any reasonable commercial, operational, financial request by your colleague managers, our team and GM to best serve the business, it’s clients and our clients and guests. SYSTEMS (Training provided but proficiency required) • The Job Holder must have previous experience in hotel sales particularly in the corporate sector, • The job holder must be a competent user of hotel systems (Revenue Management systems, PMS, Cvent and be able to use and articulate industry related reports, • Opera Cloud (PMS), Wynview (WH&R financial system) PowerPoint, Excel, Word Wyndham Community (Marketing B2B, management reporting, communications to EMEA and internal colleagues) - Must be proficient (HSM), • Lighthouse: Rate Parity and Rate shopping (HRM), • IDEAS: Pricing and Inventory management (HRM), • SynXis (Channel Management) (HSM, HRM, HresM), • STR: Market share management system (HSM, HRM) SKILLS & COMPETENCIES • Guest and client focused, • Business Acumen with drive for sales, • Self-drive with Get and Go, • Persuasive, • Communication – verbal, written in professional, welcoming, confident & friendly manner, • Networking, • Negotiation, • Impact & Influence, • Ambition, • Energetic, • Positive, • Team spirted The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties, as flexibility in meeting the needs of the business, our clients and our guests. The incumbent will work for 4 days a week.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. The Opportunity: Reporting to the London EA Manager, the Executive Assistant will provide executive level administrative support to up to 3 Partners. The position is a hybrid role with a minimum of 60% based in our Newcastle office with the other 40% working from home. Hours are 9:00am-6:00pm (including one hour lunch break). Key Responsibilities: Daily administration (60%) • Maintain diaries for Partners, scheduling internal and external meetings, conference calls, video conferences, communicating with clients and infrastructure staff as appropriate., • Coordinate travel and accommodation, book cars, rail tickets, etc., • Prepare letters, proposals and other documents., • Prepare monthly timesheets and expense reports for each assigned Partner., • Assist with greeting clients, booking and setting up meeting rooms and organizing catering., • Assist in organization of Partner files and offices., • Assist the Marketing Department with the coordination of customized mailings. Client development (30%) • Understand Partner’s key client and sales goals and support them by:, • Maintain list of contacts and business activities in address book and CRM database., • Track and maintain sales activity/pipeline (e.g. who we have called upon, how far the discussions have progressed, what we have promised by when, and follow-up with Partners as necessary)., • Proactively spot clients that haven't been called upon and/or who need follow-up; arrange meetings accordingly., • Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")., • Develop excellent rapport with client assistants to further develop the client relationship., • Execute requested follow-up calls for client mailings., • Become familiar with the Practice themes and Oliver Wyman ‘products’ to develop confidence in setting up meetings with clients. Team Support (10%) • Provide coverage for EAs when out of the office to ensure seamless support to Partners, • Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm., • Provide training and support to new EAs., • Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team. Experience required: • Minimum of three years’ experience working in an administrative or customer service position., • Experience in management consultancy, financial services, and/or a similar professional services industry a plus. Skills and Attributes: • Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards, • Excellent verbal and written communication skills and able to deal with people at all levels across a multicultural environment., • Poise and judgment, • Ability to maintain and respect confidentiality, • Proactive team player who has experience of and has enjoyed working as part of a team. Willing to offer assistance when there is down time., • Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description, • Self-starter, quick study, confidence and ability to work with little guidance, • Ability to take constructive feedback in stride and incorporate feedback quickly., • Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment., • Methodical, organized, excellent attention to detail and stickler for accuracy., • Flexible attitude, hard-working and results driven., • Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman. Technical Skills: • Good Word, PowerPoint and Excel skills., • Working knowledge of Outlook, a plus., • Knowledge of CRM systems, a plus. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Store Manager - Accommodation Available - Cruise Retail - Nationwide.

M&E Construction Manager – Nationwide Projects (Living Away During the Week) We are currently recruiting experienced M&E Construction Managers on behalf of a well-established Main contractor and specialist subcontractor, both delivering major projects across the UK. Due to continued growth and a strong pipeline of secured work, our clients are looking to appoint M&E professionals who are confident in managing complex building services packages and are flexible with travel and living away during the working week. The Role As an M&E Construction Manager, you will be responsible for the day-to-day management and delivery of mechanical and electrical packages on live construction projects. Working closely with project teams, subcontractors, and the client, you will play a key role in ensuring works are delivered safely, on programme, and to the highest quality standards. Projects range across commercial, residential, and mixed-use developments, offering long-term continuity and exposure to technically challenging schemes. Key Responsibilities • Overseeing M&E works from installation through to commissioning and handover, • Managing subcontractors and site teams daily, • Ensuring works are delivered in line with programme and budget, • Coordinating with site management, design teams, and project stakeholders, • Maintaining high standards of health & safety and quality control, • Proven experience working as an M&E Construction Manager or Site Manager, • Strong background delivering mechanical and electrical packages on construction projects, • Excellent organisational and communication skills, • SMSTS and relevant health & safety qualifications, • Full UK driving licence, • Competitive salary or day rate (depending on experience and contract type), • Long-term, stable work with repeat projects, • Accommodation and travel support where applicable, • Opportunity to work with reputable contractors on high-value schemes, • Professional, supportive site teams and clear progression opportunities If you are an experienced M&E Construction Manager looking for your next opportunity and are comfortable with nationwide travel and living away during the week, we’d be keen to speak with you.

At Corporate Traveller, were on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As Corporate Travellers next Business Development Manager you will join our talented team of sales professionals to source new business and prospect companies to introduce the Corporate Traveller solution. Using your energetic, target-driven and motivated attitude you will work to improve Corporate Travellers market position and achieve growth. You will build key customer relationships, identify business opportunities, negotiate and closes business deals and maintain an extensive knowledge of Corporate Travellers offering. Currently managing the travel of over 2,000 customers, our clients range from fashion houses to financial institutions, from companies with a handful of travellers to multinational organisations with offices all over the globe. Typically, you will be speaking to companies with an international travel spend between £50k - £4m per annum, and it is this variety which means no two working days are the same! Qualifications • Determination to succeed, • High energy and drive, • A customer-focused approach, • Strong written and oral skills, • Persistence, • The ability to persuade, • Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team., • Career Development: With Flight Centre Travel Groups global presence, spanning 30+ brands in over 20 countries, youll have clear career pathways and the resources you need to achieve your professional goals, including training and support., • Vibrant Culture & Social Perks: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more., • Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness., • Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan., • Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy., • Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ___. PandoLogic. Keywords: Business Development Manager, Location: Newcastle Upon Tyne, ENG - NE5 3UT

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